pharmacy customer service associate Jobs in Houston

pharmacy customer service associate

application it analyst - pharmacy Jobs in Houston

application it analyst - pharmacy

business systems analyst--2 positions Jobs in Houston

business systems analyst--2 positions

it security analyst ii

pharmacy cashier

application it analyst pharmacy

Baylor College of Medicine

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 This position performs daily mixing of drugs. Orders and maintains drug inventory and supplies. Performs other clerical/administrative functions as necessary in the pharmacy.
 <br/>
 <br/>
 The ideal candidate will have good communication skills, be able to work in a fast paced environment, and must be able to stand for long periods of time to mix medication.
 <br/>
 <br/>
 This position is located at our McNair Campus.
 <br/>
 <br/>
 <strong>
  Job Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborates with the pharmacists, nurses, and administrative staff on a daily basis.
  </li>
  <li>
   Completes inventory processes including ordering, restocking, and removing expired medications.
  </li>
  <li>
   Performs medication compounding and mixing per label instructions.
  </li>
  <li>
   Answers phones and delivers medications to nursing in a timely manner.
  </li>
  <li>
   Follows all Baylor Medicine Pharmacy policies and procedures as directed.
  </li>
  <li>
   Maintains cleanliness and order in the pharmacy.
  </li>
  <li>
   Performs all other assigned task.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma or GED.
  </li>
  <li>
   Two years of relevant experience.
  </li>
  <li>
   Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB).
  </li>
  <li>
   Registration with Texas State Board of Pharmacy (TSBP).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   IV Certification.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Authorization Requirement:
  <br/>
  <br/>
 </strong>
 <strong>
  This position is not eligible for visa sponsorship.
 </strong>
 Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
 <br/>
 <br/>
 Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
</div>


Technician, Pharmacy

<div>Responsibilities:
<p><b>
Job Summary:</b> As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.<br>
<br>
<b>Key Responsibilities &amp; Essential Functions:</b></p><p></p><p>
Pharmacy Operations:</p><ul><li>
Role models / provides superior customer service and service standards</li><li>
Promotes / embodies &quot;Greet, Ask &amp; Thank&quot; and H-E-B telephone strategies</li><li>
Manages exception station; solves third-party issues</li><li>
Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review</li><li>
Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required</li><li>
Maintains H-E-B Rx screener status; participates in screening events</li><li>
Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)</li><li>
Orders / manages inventory; processes invoices daily, on a timely basis</li><li>
Reviews Warehouse and DSD orders</li><li>
Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments</li><li>
Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution</li><li>
Applies computer troubleshooting and prescription application overview</li><li>
Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)</li><li>
Performs other assigned duties</li></ul><p></p><p>
Compliance:</p><ul><li>
Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check</li><li>
Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient</li><li>
Ensures compliance with Central Fill check-in procedures</li><li>
Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review</li><li>
Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves</li><li>
Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance</li></ul><p><i><br>
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.</i><br>
<br>
<b>Qualifications &amp; Key Requirements:</b><br>
<br>
<b>Age Requirement:</b></p><ul><li>
18+</li></ul><p><b><br>
Work Experience:</b></p><ul><li>
3+ years of pharmacy experience (preferred)</li><li>
1+ years of experience as an active retail Certified Pharmacy Technician</li><li>
Experience working in a fast-paced environment</li></ul><p><b><br>
Knowledge/Skills/Abilities:</b></p><ul><li>
Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system</li><li>
Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)</li><li>
Advanced communication skills; advanced telephone etiquette</li><li>
Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)</li><li>
Mathematical skills, including calculating measurements</li><li>
Ability to manage multiple priorities and shift focus between tasks</li><li>
Ability to maintain composure in high-stress situations</li><li>
Ability to work with little direct supervision; self-starter</li><li>
Welcomes working in a team-oriented environment and is open to cross-training</li></ul><p><b><br>
Education:</b></p><ul><li>
HS Diploma or GED or equivalent</li></ul><p><b><br>
Licenses/Certifications:</b></p><ul><li>
Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date</li><li>
Certification as an H-E-B Pharmacy Technician</li><li>
RxEVO certification</li><li>
Successful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.)</li></ul><p><b><br>
Physical Demands &amp; Working Conditions:</b></p><ul><li>
Function in a fast-paced, retail, office environment</li><li>
Work rotating shifts to meet business needs (includes nights and weekends)</li><li>
Stand for extended periods (up to 12 hours)</li><li>
Regularly lift 30 lbs or more</li><li>
Use arms / hands in repetitive motion that require hand / finger dexterity</li><li>
Meet specific vision requirements for this job, including close vision and color vision</li></ul><p><i><br>
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i><br>
<br>
<b>Last revised: </b>9/1/2012</p></div>

Houston 37 (Fry Rd/IH10) RX Tech - Pharmacy Tech - Part time

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><b>Operations</b>
<br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

San Diego Coastal Homestays

<p><strong>Position Overview:</strong><br />Are you seeking a flexible, rewarding opportunity to work remotely as a Pharmacy Technician? We’re looking for motivated, detail-oriented individuals to join our team in a remote Pharmacy Technician role. Whether you’re starting your career or bringing years of experience, this position offers a great platform to develop your skills, contribute to healthcare services, and enjoy the benefits of working from home.</p><p> </p><p>In this role, you'll be essential in supporting pharmacy operations by accurately managing prescription data, assisting with administrative tasks, and ensuring smooth communication between patients, pharmacies, and healthcare providers. No matter your experience level, we provide thorough training and ongoing support to help you succeed. This is more than a job, it’s an opportunity to grow professionally while enjoying the flexibility of a remote work environment.<br /> </p><p><strong>Responsibilities: (All Levels)</strong></p><p>Accurately input and update prescription and patient data within pharmacy systems</p><p>Support medication inventory management and digital record keeping</p><p>Assist with administrative duties such as verifying insurance information, responding to patient inquiries, and scheduling</p><p>Manage digital documentation, including scanning, filing, and organizing pharmacy records</p><p>Perform basic data verification and quality checks to ensure accuracy</p><p>Collaborate with team members remotely to support pharmacy operations</p><p>Maintain confidentiality and security of sensitive patient and pharmacy information</p><p> </p><p><strong>Qualifications: (No Experience Required)</strong></p><p>High school diploma or equivalent</p><p>Strong attention to detail and organizational skills</p><p>Excellent communication skills</p><p>Tech-savvy with a willingness to learn pharmacy management software</p><p>Reliable, self-motivated, and able to manage time effectively</p><p>For Experienced Candidates:</p><p>Develop and optimize workflows for pharmacy data management</p><p>Perform detailed data analysis and generate reports</p><p>Mentor and train new team members remotely</p><p>Coordinate communication across departments and pharmacy teams</p><p>Support implementation of remote work best practices and tools</p><p> </p><p><strong>Entry-Level: 2+ Years Relevant Experience</strong></p><p>2+ years of experience in remote pharmacy support or administrative roles</p><p>Proficiency in pharmacy software, MS Office, Google Workspace, and relevant tools (CRM, inventory systems)</p><p>Excellent organizational and multitasking skills</p><p>Strong problem-solving abilities and adaptability</p><p>Ability to work independently and manage remote projects effectively</p><p> </p><p><strong>Benefits and Perks:</strong></p><p>Health Insurance</p><p>Paid Time Off (PTO) and Holidays</p><p>Retirement Plans</p><p>Flexible Work Hours</p><p>Paid Parental Leave</p><p>Opportunities for Professional Development &amp; Certification</p><p>Life and Disability Insurance</p><p>Employee Assistance Programs (EAPs)</p><p>Wellness Programs</p><p>Performance Bonuses &amp; Incentives</p><p>Employee Discounts &amp; Perks</p><p>An inclusive, supportive, and safe work environment<br /> </p><p><strong>Compensation:</strong></p><p>Hourly rates from $18 to $45+, depending on experience, location, and hours worked.</p><p>Opportunities for bonuses, incentives, and benefits such as health insurance, paid time off, and professional development.<br /> </p><p><strong>Work Environment:</strong><br />This fully remote position offers flexible hours, ideal for self-motivated individuals who thrive in virtual settings. We provide comprehensive training and ongoing support to help you succeed. Join us for a flexible, rewarding career that fits your lifestyle while making a meaningful impact in healthcare.<br /> </p><p><strong>Non-Discrimination and Equal Opportunity Statement:</strong><br />We are an Equal Opportunity Employer committed to creating an inclusive environment for all individuals. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to these factors.</p>

Pharmacy Technician - US Remote

Harris County Toll Road Authority

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<div><p>The Senior Workforce Analyst is responsible for understanding customer service staffing and the factors that impact call volume and other customer touch-points. The primary responsibilities include, developing and overseeing schedules, supporting workforce analyst activities, reporting, and planning solutions to provide valuable insights to management for achieving established KPIs and re-evaluating, if needed. Maintains staff performance by monitoring call volume, adjusting and reallocating staff resources when necessary, and real-time productivity management. Creates and assesses the reporting of statistical data, analyzing trends, and tracking of real-time operational performance of agents within Customer Service. Completes routine forecasting of workforce needs, prepares scheduling based on the forecasts, and collaborates with other departments. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.<br>
<br>
<b>Duties and Responsibilities:</b></p><ul><li>
Tracks daily workloads and reconciles to staffing schedules to ensure Customer Service is staffed appropriately. Monitors real-time call queues and real-time staff performance and makes recommendations for adjustments to staffing levels to optimize performance. Alerts management so that adjustments can be made to ensure service level standards are obtained.</li><li>
Communicates with Management, Supervisors, and Trainers on all pertinent business issues, sharing responsibility for meeting service level standards and response time objectives across all contact channels. Forecasts and produces staff shift schedules taking into consideration offline activities such as coaching, training, administrative activities, and process changes that could negatively impact scheduling needs.</li><li>
Assists with training and development of Workforce Management staff to include utilizing workforce management techniques.</li><li>
Collects, analyzes, and maintains statistical data in order to develop short/long range scheduling forecast for entire Customer Service section. Reviews and summarizes agent productivity and adherence data for the creation of the monthly reports.</li><li>
Develops innovative schedules based on inbound volume and staff production trends in preparation for the staff schedule bid process. Tracks schedule bid rankings and distributes results to management.</li><li>
Assists Workforce Management Analyst in planning work load, work flow, work objectives and time utilization of workforce.</li></ul><br>
<b>
Other Duties:</b><br>
<b>This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.</b></div><p></p>
<div><h2 class="jobSectionHeader"><b>Requirements</b></h2></div>
<div><p><b>Education and Experience:</b></p><ul><li>
Associate's degree in Computer Science, Technology, or a related field; equivalent work experience may substitute for formal education on a year-for-year basis.</li><li>
Minimum three (3) years of experience in call center workforce operations, customer service/relations reporting, or analytical reporting position of similar environment.</li><li>
Preference: Basic team leader or supervisory experience is a plus.</li></ul><b>
Knowledge, Skills, and Abilities:</b><ul><li>
Ability to research, analyze, and evaluate data and information to formulate conclusions and customizable reports and communicate guidance verbally or in writing.</li><li>
Ability to collaborate with management staff on projects and procedures.</li><li>
Ability to comprehend Automated Call Distribution System, key performance metrics and reports.</li><li>
Ability to meet deadlines and communicate the status of assignments.</li><li>
Ability to work independently as well as in a team environment and be open to change.</li><li>
Ability to multi-task and maintain effective time management skills.</li><li>
Strong analytical and organizational skills.</li><li>
Strong reporting and spreadsheet application skills.</li><li>
Proven ability to lead by example with motivation and encouragement.</li><li>
Excellent communication (written and verbal), listening, and interpersonal skills.</li><li>
Comprehensive knowledge of the existing automated business applications and their relationships to each other and interfaces to outside systems.</li><li>
Working knowledge of personal computers and related software: Microsoft Office including word processing, spreadsheets, and databases.</li></ul><b>
Physical Demands:</b><br>
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required.<br>
<br>
<b>NOTE:</b><b> </b>Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting but <b>ONLY information stated on the application will be used for consideration. &quot;See Resume&quot; will not be accepted for qualifications.</b></div><p></p>
<div><h2 class="jobSectionHeader"><b>General Information</b></h2></div>
<div><p><b>Position Type and Typical Hours Work:</b><br>
This is a full time position. Days of work and hours may vary based on the business needs of the department and shift to include days, evenings, nights, and weekends.<br>
<br>
<b>Work Environment:</b><br>
There are no major sources of discomfort. A normal office environment with acceptable lighting, temperature, and air condition is provided.<br>
<br>
<b>Reporting Relations:</b><br>
Reports To Position: Workforce Management Supervisor<br>
Supervises Positions:</p><div><b><br>
Employment may be contingent on passing a drug screen and meeting other standards.</b></div><div><b>
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Equal Opportunity Statement</b></h2></div>
<p></p><div><div>Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.</div><div><br>
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx</div><div><br>
If you need special services or accommodations, please call (713) 274-5445 or email: ADACoordinator@bmd.hctx.net</div></div></div></div><p></p>
<br><div></div><div><div><div><p>Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.<br>
 <br>
The following list of benefits is offered <b>only</b> to employees in <b>regular</b><b> </b><b>(full-time)</b> positions:<br>
</p><ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Wellness</li><li>Life Insurance</li><li>Long-term Disability</li><li>Employee Assistance Program</li><li>10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.</li><li>10 county holidays plus one (1) floating holiday</li><li>Professional Development Opportunities</li><li>Dependent Care Reimbursement Plan</li><li>Healthcare Reimbursement Account</li><li>457 Deferred Compensation Plan</li><li>Retirement pension (TCDRS)</li><li>Transportation Assistance (Metro RideSponsor Program)</li></ul><div><i>In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.</i></div><br>
<b>For plan details, visit the Harris County benefits website: </b>https://benefitsathctx.com/</div></div></div><p></p>

Senior Workforce Analyst, Customer Service

EmpowHR Consulting

<p>We are seeking an experienced, highly organized, and proactive Executive Assistant to serve as a trusted partner to the Owner and support the daily operations of our growing pharmacy. This is more than a traditional administrative role, we are looking for someone who is resourceful, takes initiative, anticipates needs, and thrives with minimal supervision.</p><p>The ideal candidate is a self-starter who enjoys creating organization, solving problems independently, and keeping business operations running efficiently. This individual will play a critical role in executive support, office administration, vendor coordination, customer communication, and operational efficiency.</p><p><b>Key Responsibilities</b></p><p><b>Administrative &amp; Executive Support</b></p><p>&middot; Manage and prioritize the executive's calendar, appointments, and daily schedule.</p><p>&middot; Screen and prioritize phone calls, emails, and correspondence.</p><p>&middot; Prepare reports, presentations, spreadsheets, and executive communications.</p><p>&middot; Coordinate meetings, agendas, minutes, and follow-up action items.</p><p>&middot; Handle confidential information with discretion.</p><p>&middot; Coordinate travel arrangements and expense reporting.</p><p><b>Strategic Business Support</b></p><p>&middot; Assist with business planning and strategic initiatives.</p><p>&middot; Research vendors, products, and business opportunities.</p><p>&middot; Develop reports and dashboards to support executive decision-making.</p><p>&middot; Coordinate cross-functional projects from planning through completion.</p><p>&middot; Track key initiatives and ensure deadlines are met.</p><p>&middot; Identify opportunities to improve operational efficiency and implement solutions.</p><p>&middot; Serve as an extension of the Owner by following up on priorities and driving accountability.</p><p><b>Office &amp; Business Operations</b></p><p>&middot; Manage day-to-day administrative operations.</p><p>&middot; Maintain filing systems and office records.</p><p>&middot; Order office supplies and manage vendor relationships.</p><p>&middot; Assist with invoices, billing support, and recordkeeping.</p><p>&middot; Coordinate meetings, events, and employee activities.</p><p><b>Pharmacy Administration</b></p><p>&middot; Support operational initiatives and special projects.</p><p>&middot; Coordinate communication with pharmaceutical vendors and suppliers.</p><p>&middot; Track renewals, inspections, certifications, and compliance deadlines.</p><p><b>Experience &amp; Qualifications</b></p><p><b>Required</b></p><p>&middot; 5+ years of Executive Assistant, Administrative, or Office Management experience.</p><p>&middot; Experience supporting executives or business owners.</p><p>&middot; Excellent organizational, communication, and time-management skills.</p><p>&middot; Ability to manage multiple priorities independently.</p><p>&middot; Strong attention to detail and professionalism.</p><p>&middot; Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</p><p><b>Preferred</b></p><p>&middot; Healthcare, pharmacy, or medical office experience.</p><p>&middot; Experience with QuickBooks or accounting software.</p><p>&middot; Knowledge of healthcare administrative processes and compliance.</p><p><b>Ideal Candidate</b></p><p>The successful candidate is someone who:</p><p>&middot; Is a self-starter who requires minimal direction.</p><p>&middot; Anticipates needs before they arise.</p><p>&middot; Takes ownership from start to finish.</p><p>&middot; Thinks strategically and proactively solves problems.</p><p>&middot; Maintains professionalism under pressure.</p><p>&middot; Builds strong relationships and improves processes.</p><p>&middot; Is dependable, trustworthy, and highly accountable.</p><p><b>Why Join Our Team?</b></p><p>We are a growing pharmacy seeking an Executive Assistant who wants to become a valued member of our leadership team. We value initiative, accountability, professionalism, and continuous improvement. This role offers the opportunity to make a meaningful impact by helping streamline operations, support executive leadership, and contribute to the continued success of our organization.</p><p>Pay: Up to $31.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Executive Assistant

ENGIE

<div></div><div><div><div><div><div><div><b>What You Can Expect</b></div>
<div>
As part of the ENGIE Energy Marketing North America (EEMNA) Risk team, under the supervision of the ENGIE Energy Marketing North America (EEMNA) Risk Director, as a New Product Approval (NPA) &amp; Operational Risk Analyst, you report to NPA &amp; Operational Risk Manager and own the day-to-day execution of the NPA process and the operational risk framework for the U.S. energy trading business.</div><br>
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You partner closely with Front Office, Market Risk, Middle Office, IT, Compliance, Credit, Settlements, Legal, and Accounting to deliver disciplined NPA reviews, robust operational risk governance, and the full suite of supporting frameworks: RCSA, ERM, BIA, BCP, KRIs, and Operational Risk Capital.</div><br>
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The position offers broad exposure to physical and financial energy trading activities, structured transactions, control design, and global coordination with ENGIE HQ in Europe.</div><br>
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New Product Approval (NPA)</div>
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<li>Own end-to-end coordination of the NPA process across Light, Full, and Project NPAs, from intake through approval, conditions tracking, and post-implementation review.</li>
<li>Perform pre-assessment reviews of new products, markets, counterparties, instruments, and trading strategies; structure the scope of each NPA accordingly.</li>
<li>Facilitate cross-functional NPA working sessions with Front Office, Market Risk, Middle Office, IT, Compliance, Credit, Settlements, Legal, Tax, and Accounting.</li>
<li>Identify control gaps and system-readiness issues; document required remediations, conditions of approval, and target dates.</li>
<li>Maintain the NPA pipeline, approval log, and conditions register; report status to the EEMNA Risk Committee and to ENGIE HQ.</li>
<li>Coordinate with ENGIE Global Risk on cross-border NPA reviews and alignment with group-wide product governance standards.</li>
</ul>
<div>Operational Risk Management</div>
<ul>
<li>Identify, assess, and monitor operational risks across trading activities, systems, processes, third parties, and people.</li>
<li>Manage the operational risk incident lifecycle: capture, classification, root cause analysis, remediation tracking, and lessons learned.</li>
<li>Maintain the operational risk event database and ensure timely escalation of material incidents to management and HQ per group policy.</li>
<li>Support the calculation, monitoring, and periodic update of Operational Risk Capital requirements, including maintenance of methodology, scenarios, and supporting documentation.</li>
<li>Drive control enhancement initiatives in partnership with process owners; verify design and operating effectiveness of key controls.</li>
</ul>
<div>Risk &amp; Control Frameworks</div>
<ul>
<li>Coordinate the annual RCSA cycle: process inventory, risk identification, control assessment, residual risk rating, and action plan tracking.</li>
<li>Define, monitor, and report Key Risk Indicators (KRIs); investigate breaches and recommend corrective actions.</li>
<li>Execute Business Impact Analysis (BIA) and support the Business Continuity Planning (BCP) program, including test exercises and after-action reporting.</li>
<li>Maintain risk and control documentation, taxonomies, and governance artifacts in the EEMNA risk system of record.</li>
<li>Contribute to the development and continuous improvement of operational risk policies, procedures, and standards.</li>
</ul>
<div>Technology &amp; Process Risk</div>
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<li>Assess risks tied to trading platforms, market data, valuation engines, settlement systems, and end-user computing tools.</li>
<li>Partner with IT and the business on system enhancements, UAT, change-management reviews, and post-implementation validation.</li>
<li>Identify automation and process-improvement opportunities that strengthen controls and reduce manual risk exposure.</li>
</ul>
<div>Global Coordination &amp; Stakeholder Management</div>
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<li>Coordinate with ENGIE global teams and HQ functions in Europe to support governance alignment, NPA reviews, and group-wide framework rollouts.</li>
<li>Prepare presentations, governance materials, and management reporting for the EEMNA Risk Committee and senior stakeholders.</li>
<li>Translate technical risk topics into clear, decision-ready briefings for non-risk audiences.</li></ul><br>
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What You&rsquo;ll Bring</b></div>
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<li>Bachelor&rsquo;s degree in Finance, Economics, Business Administration, Engineering, or a related field.</li>
<li>A minimum of 2 years of experience in operational risk, internal audit, controls, middle office, or trading-floor risk, preferably within commodities, energy, or financial services.</li>
<li>Exposure to NPA, RCSA, KRI, BIA/BCP, or operational risk capital processes is strongly preferred.</li>
<li>Working knowledge of physical and financial energy products (power, gas, environmental, structured).</li>
<li>Proficiency in risk management tools, ETRM systems (e.g., Aligne or equivalent), and data analysis (Excel, SQL, Power BI, Python is a plus).</li>
<li>Strong analytical skills with the ability to translate data into clear conclusions and decisions.</li>
<li>Clear, concise written and verbal communication; comfortable engaging Front Office, control functions, and senior leadership.</li>
<li>Strong attention to detail, organization, and follow-through on multiple parallel workstreams.</li>
<li>Ability to operate independently and as part of a small, high-trust team.</li>
<li>Ability to manage multiple projects in a fast-paced trading environment.</li>
<li>Adherence to company policies, procedures, and applicable regulatory standards (e.g., FERC, CFTC, NERC, SOX where applicable).</li>
</ul>
<div><b>Additional Details</b></div>
<ul>
<li>This role is eligible for our hybrid work policy; a minimum of 3 days working in the offer per week
</li><li>Must be willing and able to comply with all ENGIE ethics and safety policies;</li></ul><br>
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Compensation</b></div>
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Salary Range:</b> $63,300 &ndash; $96,945 USD annually</div><br>
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</div><div>This represents the average expected pay range for a qualified candidate.</div><br>
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</div><div>ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.</div><br>
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</div><div>In addition to base pay, this position is eligible for a competitive bonus / incentive plan.</div><br>
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Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.</div><br>
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At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all &ndash; we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.</div><br>
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Why ENGIE?</b></div>
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ENGIE North America isn&rsquo;t just participating in the Zero-Carbon Transition, we&rsquo;re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.<br>
</div><div></div><div>At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.</div><br>
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Join us and be part of the adventure!</b></div><br>
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ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.</div><br>
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If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.</div><br>
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</div><div>We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.</div><br>
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The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.</div>
</div></div></div></div><div></div><div><div><div><div>Business Unit: Supply &amp; Energy Management
</div></div></div></div><div><div><div><div>Division: BP USA
</div></div></div></div><div><div><div><div>Legal Entity: ENGIE ENERGY MARKETING NA, INC.
</div></div></div></div><div><div><div><div>Company Name: ENGIE North America
</div></div></div></div><div><div><div><div>Minimum Base Salary:
</div></div></div></div><div><div><div><div>Maximum Base Salary:
</div></div></div></div><div><div><div><div>Pay Basis:
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why this matters to us</b></h3>
<p>Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.</p></div></div></div></div>

Risk Control Analyst II

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