site engineer

project engineer

planning engineer

sales engineer

senior project engineer

applications engineer

Eaton

<div><p>Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a <b>new sustainable campus in Dubai,</b> which will bring together our commercial, manufacturing, and support functions, providing room for future growth.</p><p></p><p><b><br>
About Eaton</b></p><p>
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</p><p></p><p><br>
Eaton is seeking a <b>Business Development and Application Engineer for the Middle East</b> <b>region</b> responsible to identify and evaluate opportunities with existing and potential new customers on a local basis for the Exertherm product combining with Eatons product lines to formulate and design a winning solution offering to market.</p><div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do:</b></h2>
</div><div><ul><li>Determine plans for implementation and driving demand generation with a value based selling approach.</li><li>Build a partner network of OEMs and installers/service partners, maintain strong relationships with key decision makers and ensure and prove value delivery to the customer.</li><li>Take ownership of a defined focus vertical industry across the Middle East Region, formulate and roll-out a segment strategy, growth plan and sales play book in close collaboration with the Middle East Sales team and Marketing.</li><li>Sub-region Sales Strategy: Develop, plan, and execute local sales, go-to-market, and strategic business development initiatives in alignment with the Middle east Regional Sales strategy.</li><li>Sales Targets: Drive and ensure the achievement of sales targets, proactively identifying and addressing performance shortfalls, and implementing improvement plans as needed.</li><li>Business Plans: Create and implement annual market development plans tailored to the country's market needs, in collaboration with the relevant OEM/partner landscape.</li><li>Analysis: Conduct market analysis and develop appropriate forecasts and plans. Evaluate customer research, market conditions, and competitor data to formulate country plans with focused segments, solutions, and channels/partners.</li><li>Training: Enhance sales efficiency by ensuring comprehensive knowledge of methods and solutions (both technical and sales).</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Bachelor's degree in electrical / electronics engineering</li><li>Strong experience in driving Business Development, Sales, Technical Product Marketing, Product Management, Application engineering.</li><li>Regional experience in Middle East/ Levant region is an advantage.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills:</b></h2>
</div><div><ul><li>Possess previous experience in technical/commercial sales and marketing within industrial markets in the Middle East/Levant region, ideally in the electrification/power distribution systems space.</li><li>Have a background in Heavy Industries and/or Critical Infrastructure sectors such as Logistic Centers, New Energies, Data Centers, Airports, and Hospitals.</li><li>Demonstrate excellent communication skills in English, both written and verbal.</li><li>Be a critical thinker who identifies areas for improvement in both personal and adjacent functional areas.</li><li>Be tech-savvy with experience using Microsoft Office and proficient in customer relationship management (CRM) software, ideally HubSpot.</li><li>Understands and able to read single line diagrams</li><li>Familiar with electrical MV, LV equipment</li><li>Understands various electrical terminologies in building, factories and plant set up.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Offer You:</b></h2>
</div><div><ul><li>Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry</li><li>
Annual mentoring program, Eaton University, a reward, and recognition system</li><li>
Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide</li><li>
Strong, agile and diverse team locally and globally</li><li>
Strong processes and state-of-the-art systems and tools</li><li>
Detailed induction support and well-structured onboarding</li><li>
Balance your work and life with a hybrid worktime model</li></ul><p>
#LI-YH1</p></div></div></div><p><b>
Living and Working in Dubai</b></p><p><i>
Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world&rsquo;s most exciting cities.</i><br>
<i>Ready to make a difference? Join Eaton&rsquo;s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!</i></p><p></p><p><br>
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</p></div>

Business Development and Applications Engineer- Middle East

CECO Environmental Corporation

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Applications Engineer is responsible for partnering with the sales team on the technical review of the customer&rsquo;s product/package application with the objective of improving our competitive advantage. This role involves review of bid documents, performing design calculations, planning, preparing RFQs for vendor quotation for outsourced items, costing, preparation of technical and commercial proposal to support sales team, participate in technical meetings with client. Expected areas of experience is Oil and Gas projects/ Produced water treatment (PWT)/ Gas Sweetening Unit(GSU), Gas Dehydration Unit(GDU), Dew Point Control, Fuel gas treatment, and NGL Recovery Unit. The Application Engineer promotes the sale of the Division&rsquo;s products which requires an abundance of engineering knowledge and expertise to make judgments and provide consultation regarding applications, installations, and economic considerations. The Application Engineer plays an integral role in assisting the sales team close sale order with client and is typically on a incentive plan based on team results.
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 This job description represents the primary areas of responsibility; specific position assignments will vary depending on the needs of the proposal department.
 <br/>
 <br/>
 To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 Essential duties and responsibilities should be listed in the order of importance/majority of time spent.
 <br/>
 <br/>
 <ul>
  <li>
   Review of ITB (Invitation to Bid) documents for scope of work and client/ project specification for the project. Based on technical evaluation prepare technical queries and develop the various process/mechanical deliverables such as PFDs/UFDs, P&amp;IDs, Datasheets, Valve MTOs, review bid 3D model in-line with client specification requirement for meeting customer requirements and bid submission to client as part of the technical
  </li>
  <li>
   Perform preliminary process simulations and process design calculations (Line Hydraulic/ Pump Calculations, Equipment Sizing, Control valve sizing, PSV Sizing), process optimization of scheme, sizing &amp; selection of pumps, blowers, heat exchangers,
  </li>
  <li>
   Involved in preparation of various process engineering such as PFDs+HMB, P &amp; I Diagrams, Process Datasheets, Cause &amp; Effect Diagrams, Process control/shutdown philosophies, adequacy checks. Familiar with HAZIP/ HAZOP/SIL Studies and reports and Operation &amp; maintenance manuals, etc. and providing necessary engineering inputs to the other departments (IDC&rsquo;s)
  </li>
  <li>
   Preference shall be made to candidates with hands on experience on ProMax/ Aspen Hysys/ HTRI software.
  </li>
  <li>
   Preparation &amp; Issue of RFQ&rsquo;s, evaluation of vendor&rsquo;s quotations, clarifications, Technical Bid Analysis etc
  </li>
  <li>
   Compilation of vendor quotations for costing
  </li>
  <li>
   Analyze customer requirements and illustrate how company solutions can provide value and support their organization.
  </li>
  <li>
   Recommend modifications to standard designs and products to meet individual customer requirements, within regulatory, practical and economic limitations.
  </li>
  <li>
   Anticipates and answers client/sales questions on product functionality/usage, application inquiries, and appropriate product recommendation in a timely manner.
  </li>
  <li>
   Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner
  </li>
  <li>
   Collaborates and transfers technical knowledge with other team members
  </li>
  <li>
   Supports implementation of improved work processes to maximize efficiency and for continued improvement of proposals team.
  </li>
  <li>
   Performs other duties of a similar nature and level as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in chemical engineering from a reputed professional institute / university
  </li>
  <li>
   Required 6 - 10 years of relevant experience in Oil, Gas and Water Industry with hands on experience in Produced water Treatment / Process Gas treatment units like Gas Sweetening, Gas Dehydration, Dew Point Control or NGL Recovery
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  COMPETENCY
  <br/>
  <br/>
 </strong>
 <strong>
  Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Computers &mdash; Knowledge of Microsoft Office Outlook, Word, Excel,
  </li>
  <li>
   Customer and Personal Service (intercultural skills, service minded) &mdash; Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer
  </li>
  <li>
   Engineering and Technology &mdash; Knowledge of the practical application of engineering science and This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  </li>
  <li>
   English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skill In
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Process engineering related softwares and standardised spreasheet
  </li>
  <li>
   Critical thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to
  </li>
  <li>
   Analytical - Strong analytical skills. Being able to analyze complex challenges by identifying
  </li>
  <li>
   fundamental drivers, fact finding and creating options based on facts and
  </li>
  <li>
   Management of Personnel Resources - Leading, motivating, developing, and directing people as they work, identifying the best people for the
  </li>
  <li>
   Science - Using scientific rules and methods to solve
  </li>
  <li>
   Sense of Urgency - Motivated self-starter.
  </li>
  <li>
   Persuasion - Persuading others to change their minds or
  </li>
  <li>
   Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  </li>
  <li>
   Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  </li>
  <li>
   Speaking - Talking to others to convey information
  </li>
  <li>
   Coordination - Adjusting actions in relation to others'
  </li>
  <li>
   Negotiation - Bringing others together and trying to reconcile differences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 Some travel may be required; must have the required supporting documents for travel across borders.
 <br/>
 <br/>
 <strong>
  Why join us?
  <br/>
  <br/>
 </strong>
 By joining our team, you&rsquo;ll gain exposure to cutting-edge technologies and have the opportunity to make a significant impact on our global IT infrastructure. We offer a competitive salary and benefits package, along with a dynamic work environment where your expertise will be valued.
 <br/>
 <br/>
 If you&rsquo;re a proactive, bilingual IT professional with a passion for cloud technology, we&rsquo;d love to hear from you. Apply today and take the next step in your career!
 <br/>
 <br/>
 <strong>
  About Us.
  <br/>
  <br/>
 </strong>
 CECO Environmental is a global company focused on innovative solutions that protect people, the environment, and industrial equipment. CECO, with over 150 years of history, operates across various industries, including air, water, and energy transition markets. With more than 20 trusted brands, CECO provides solutions that make the world safer and more sustainable.
 <br/>
 <br/>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 The above job description is intended to represent only the primary areas of responsibility; specific position assignments will vary depending on the business needs of the department.
</div>


Engineer, Applications

INTECH TRADING LLC

<p><b>Sales Engineer Job Responsibilities:</b></p><ul><li>Serves customers by identifying their needs and engineering adaptations of products, equipment, and services in INDUSTRIAL AUTOMATION , INDUSTRIAL SPARE PARTS , OILFIELD SUPPLIES.</li><li>Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.</li><li>Provides product, service, or equipment technical and engineering information by answering questions and requests.</li><li>Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.</li><li>Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.</li><li>Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.</li><li>Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.</li><li>Submits orders by conferring with technical support staff and costing engineering changes.</li><li>Develops customer&rsquo;s staff by providing technical information and training.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,999.00 per month</p><p>Experience:</p><ul><li>MECHANICAL SALES: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE driving License (Preferred)</li></ul>

SAELS AND APPLICATIONS ENGINER

Schweitzer Engineering Laboratories

<div><p>The devices we make at SEL are embedded in the power grid. They prevent blackouts. They make outages safer and shorter in duration; they add cybersecurity, automation, and communication. They use cutting-edge technologies and operate at speeds that push other pieces of the grid to go faster. As an Application Engineer - Automation, you&rsquo;ll provide solutions and services that help our customers protect and control critical electrical infrastructure and power systems worldwide.</p><p></p><p><b>
As Application Engineer - Automation, a typical day might include the following:</b></p><ul><li><p>
Develop expertise in power system automation, and all related SEL products.</p></li><li><p>
Help customers apply SEL products through visits, demonstrations, training courses, email, and telephone contact.</p></li><li><p>
Contribute to product specifications, application and testing software, and literature.</p></li><li><p>
Participate in SEL marketing and sales activities and industry technical meetings and conferences.</p></li><li><p>
Teach in customer on-site and online visits, SEL University courses, and hands-on seminars for customers and SEL personnel.</p></li><li><p>
Maintain customer application and quality information, and develop industry relationships.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b>
This job might be for you if:</b></p><ul><li><p>
You have a desire to work with SEL automation products applied to HV power systems</p></li><li><p>
You have an understanding of SCADA applications and communication protocols (IEC-61850, DNP, Modbus, etc.)</p></li><li><p>
Your educational background is in electrical engineering</p></li><li><p>
You have excellent technical training, speaking, writing, and customer service skills</p></li></ul><p></p><p><b>
Location</b></p><p>
UAE &ndash; Dubai Silicon Oasis</p><p></p><p><b>
Why SEL?
</b></p><p><b>Competitive pay. Superior benefits. Inspiring work.
</b></p><p></p><p>We provide and take care of our employees with outstanding benefits, competitive pay, challenging work, and a rewarding career.</p><ul><li><p>
Top tier medical, prescription, dental, vision, life, and disability insurance.</p></li><li><p>
Varied leave plans like annual leaves, sick leaves, parental leaves etc. to maintain a healthy life balance</p></li><li><p>
Yearly flight tickets to home country for expat employees and their family members based on their eligibility</p></li><li><p>
Developmental programs like tuition assistance, internships, skill development courses and engineering development programs (EDP).</p></li><li><p>
Wellbeing benefits like free and confidential Employee Assistance Program (EAP) and reimbursable yearly gym membership</p></li><li><p>
International Travel Medical and Security Assistance to assist our traveling employees and accompanying family members worldwide</p></li><li><p>
Additional compensation for working on customer sites in the field based on eligibility</p></li></ul><p></p><p><b>
Pay Range Data</b></p><p>
We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills.
</p><p></p><p><b>Communication with Applicants</b></p><p>
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.</p><p></p><p>
SEL is an Equal Opportunity Employer: Vets/Disabled.</p><p><i>
ese areas.</i></p></div><p></p>

Application Engineer I - Automation

Make Fortune Business Solutions

<p><b>About Us</b></p><p>Real Law AI is a legal tech startup in the UAE. Founded in 2024, we already have 500+ paying users.</p><p><b>What You&rsquo;ll Do (Key Responsibilities)</b></p><ul><li>Build the core AI chatbot with RAG.</li><li>Optimize RAG pipelines.</li><li>Develop semantic search (Elasticsearch).</li><li>Work with LLMs.</li><li>Engineer data pipelines.</li><li>Ensure integrations and collaboration across systems.</li></ul><p><b>Who You Are (Required Skills)</b></p><ul><li>Proven experience as an AI/ML Engineer with a strong project portfolio in NLP and/or Conversational AI.</li><li>Solid hands-on expertise with Python and ML frameworks (e.g., PyTorch, Hugging Face, LangChain).</li><li>Strong track record in building and deploying RAG systems and working with vector databases (e.g., Pinecone, Milvus, Weaviate).</li><li>Strong understanding of search technologies, especially Elasticsearch.</li><li>Strong foundation in NLP concepts, including transformers, embeddings, and NER.</li><li>Experience with cloud infrastructure and services (e.g., AWS S3).</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, or a related field.</li></ul><p><b>Nice to Have (Preferred Skills)</b></p><ul><li>Experience with different open-source and proprietary LLMs.</li><li>Experience with Arabic NLP.</li><li>Familiarity with MLOps principles and tools for deploying and monitoring models.</li><li>Passion for building intuitive user interfaces.</li></ul><p>If you are a creator passionate about developing intelligent conversational AI to solve real, meaningful problems, we want to hear from you. Apply now and help us build the future of law.</p><p><b>What We Offer</b></p><ul><li>Competitive salary (negotiable).</li><li>Friendly, non-toxic team culture.</li><li>Flexible format: hybrid or remote work.</li></ul><p>Job Types: Full-time, Temporary, Contract</p><p>Application Question(s):</p><ul><li>How many years of work experience do you have with Python?</li></ul><ul><li>How many years of proven experience as an AI/ML Engineer in NLP do you have?</li></ul>

AI Engineer

Deriv.com

<div><p>Job Information</p>
<ul><div><p>Job Opening ID</p>
<div>ZR_2120_JOB
</div></div><div><p>Date Opened</p>
<div>22/09/2025
</div></div><div><p>Industry</p>
<div>Engineering
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>City</p>
<div>Dubai
</div></div><div><p>Country</p>
<div>United Arab Emirates</div></div></ul></div>
<br><div><p>Job Description</p>
<div><div>Deriv is an AI-first company, transforming trading through cutting-edge technology. We are seeking a highly skilled Applied AI Engineer to join our dynamic team. You will play a key role in designing, developing, and deploying AI-driven solutions that power our internal tools, marketing automation, and security infrastructure.</div><div></div><div><br>
AI is being embedded into our company DNA, across every department. For further information, please read our guide: &lsquo;AI at Deriv:How we&rsquo;re transforming fintech with AI&rsquo;.</div><p></p><div><b><br>
Your challenges:</b></div><div></div><div><br>
AI Solution Development
<br>
</div><ul><li>Design, build, and operate agentic LLM applications with tool-use/function calling, planning, memory, and structured outputs with versioned prompts.<br>
</li><li>
Implement RAG pipelines (hybrid dense+sparse retrieval, reranking); manage vector indices and the embedding lifecycle.<br>
</li><li>
Integrate models with internal services and third-party APIs via tool adapters; enforce schema contracts and access controls.<br>
</li><li>
Lead feature work in recommendation/ranking, content generation/editing, and workflow orchestration backed by measurable eval metrics.<br>
</li></ul><div>
Security &amp; Automation<br>
</div><ul><li>
Build AI-driven security automations: classifiers/anomaly detectors, red-teaming harnesses, and (where appropriate) autonomous testing agents.<br>
</li><li>
Implement safety &amp; privacy controls: prompt-injection/jailbreak defenses, PII redaction, policy filtering, and auditability.<br>
</li><li>
Stand up real-time tracing &amp; alerts on token/latency/cost, retrieval degradation, drift, and hallucination risk.<br>
</li></ul><div>
Project &amp; Task Management<br>
</div><ul><li>
Own model/prompt/agent versioning and ship via CI/CD with canaries/A-B, rollback plans, and clear SLOs (quality, latency, cost).<br>
</li><li>
Evolve workflows: PR-based changes to prompts/configs, experiment tracking, concise design docs, and ADRs (decision records).<br>
</li></ul><div>
Quality Assurance &amp; Code Review<br>
</div><ul><li>
Enforce evaluation-first development: golden sets, synthetic probes, regression tests for prompts, grounding/faithfulness checks.<br>
</li><li>
Review for determinism, observability, and reproducibility; address tech debt with a bias to stability and measured impact.<br>
</li></ul><div>
Collaboration &amp; Mentorship<br>
</div><ul><li>
Partner with platform/data teams on data contracts, retrieval standards, and tenancy/access control.<br>
</li><li>
Mentor peers on agent patterns, RAG, prompt engineering, and safe rollout; lead design reviews and share practical research findings.<br>
</li></ul><div>
Continuous Improvement<br>
</div><ul><li>
Benchmark and integrate new model families/tools via standardized bake-offs; report quality&ndash;latency&ndash;cost trade-offs.<br>
</li><li>
Optimize serving with adapters/LoRA, distillation/quantization, routing/caching/speculative decoding; right-size infra for cost/perf.<br>
</li><li>
Track industry and research trends; convert into pragmatic, incremental stack upgrades.</li></ul><p></p><div><b><br>
Requirements:</b><br>
</div><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or related field.<br>
</li><li>
Strong programming skills in Python, JavaScript/TypeScript, or similar languages.<br>
</li><li>
Experience with AI/ML frameworks (e.g., TensorFlow, PyTorch, Hugging Face).<br>
</li><li>
Hands-on experience with cloud platforms (GCP, AWS, or Azure) and containerization (Docker, Kubernetes).<br>
</li><li>
Solid understanding of security best practices and experience with security automation is a plus.<br>
</li><li>
Excellent problem-solving, communication, and leadership skills.<br>
</li><li>
Experience with task management and code collaboration tools (GitHub, Jira, ClickUp, etc.).<br>
</li><li>
Ability to work independently and as part of a fast-paced, collaborative team.<br>
</li></ul><div>
Nice to Have<br>
</div><ul><li>
Experience in AI/ML engineering, with a proven track record of delivering production-grade solutions.<br>
</li><li>
Experience with marketing automation, content generation, or design systems.<br>
</li><li>
Familiarity with Figma, Supabase, or similar platforms.<br>
</li><li>
Contributions to open source AI/security projects.<br>
</li><li>
Prior experience in a high-growth tech or fintech environment.</li></ul><p></p><div><b><br>
Benefits</b></div><div></div><div><br>
We pay competitive salaries based on your skills, qualifications, experience and market rates. Additionally, you&rsquo;ll be eligible for an annual bonus based on individual and company performance.</div><div></div><div><br>
When you join Deriv, you will be supported in growing your career in our company. You can expect to have a personalised Learning and Development programme as well as the costs covered for relevant professional development and education related to advancing your career at Deriv.</div><p></p><div><br>
You&rsquo;ll be based at our modern office in Dubai&rsquo;s prestigious Business Bay, a key centre for Deriv&rsquo;s Middle Eastern operations. Our Dubai office is home to over 200 talented professionals from diverse nationalities, creating a truly global workplace. You&rsquo;ll thrive in an expat-friendly environment that celebrates diversity and encourages cross-cultural collaboration, with regular knowledge-sharing sessions and team events.</div><div></div><div><br>
Dubai&rsquo;s position as a global business hub, combined with its tax-free benefits, ultramodern lifestyle, and family-friendly environment with excellent schools and healthcare, creates the perfect setting for international professionals. Join us in Dubai to shape the future of online trading while experiencing life in one of the world&rsquo;s most dynamic and cosmopolitan cities.</div><div></div><div><br>
Our culture is unique, and we live by our values and leadership principles, so it's worth learning more about Deriv's culture.</div><br>
<p></p>
Deriv is an equal opportunity employer committed to diversity and inclusion. We take pride in our Great Place to Work and IIP Platinum certifications, which reflect our commitment to creating an exceptional work environment. Join us and help build the future of online trading while working alongside top talent from over 96 nationalities</div></div><p></p>

Applied AI Engineer

OneBullEx

<div><p><b>AI Application Engineer</b></p>
<p>
OneBullEx is a crypto futures exchange startup designed for speed, reliability, and innovation. Our platform offers advanced futures trading capabilities, including AI-powered 300 SPARTANS trading bots for automated, high-precision strategies. With cutting-edge AI and machine learning tools, we deliver real-time performance even during high-volatility market conditions. We combine a user-focused interface with transparent risk management, empowering traders to navigate the fast-moving digital asset markets with confidence.<br>
<br>
We are now looking for a<b> </b>talented AI Application Engineer to join our team and drive the design, implementation, and expansion of our AI-driven customer service and automation systems.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Dialogue Flow Design &amp; Management &ndash; Design, build, and maintain intelligent conversation flows using Zendesk Flow Builder, including smart ticket routing strategies</li>
<li>Integrate FAQs and core exchange content into the Zendesk AI system to optimise automated response logic and knowledge base templates</li>
<li>Deploy simple and complex automation flows using Zendesk AI Agent Essential &amp; Advanced modules (including Make API Call functionality)</li>
<li>Cross-Functional Collaboration &ndash; Work with data analysts to refine conversation paths based on user behaviour; collaborate with content teams to ensure AI replies are accurate, consistent, and timely</li>
<li>Human-AI Collaboration Design &ndash; Define seamless escalation logic for AI-to-human handoffs, ensuring complex issues are transferred efficiently</li>
<li>Customer Service Process Setup &ndash; Map user problem scenarios, build standardised workflows, and streamline resolution paths</li>
</ul>
<p><b>Future Responsibilities</b></p>
<ul>
<li>SOP Development &amp; Process Optimisation &ndash; Contribute to end-to-end operational flow design across exchange functions (deposits/withdrawals, security verification, trading processes), and help establish a complete SOP framework</li>
<li>AI Module Expansion Across Teams &ndash; Extend AI automation from support to other departments (risk control, BD, operations), and design interconnected AI workflows to boost overall operational efficiency</li>
</ul>
<p><b>Candidate Requirements</b><br>
<br>
<b>Basic Qualifications</b></p>
<ul>
<li>Bachelor's degree or above (preferred majors: Information Systems, Operations Management, Linguistics, or related fields)</li>
<li>Familiarity with Zendesk or similar customer service platforms (Intercom, Freshdesk, Salesforce Service Cloud)</li>
<li>1+ years' experience in intelligent customer service, process design, or workflow automation</li>
<li>Proficient in flow design tools (e.g. Zendesk Flow Builder, process-mapping tools)</li>
<li>Hands-on experience applying LLMs and AI agents in practical projects</li>
<li>Deep understanding of Agentic AI concepts and their role in task automation</li>
<li>Strong logical thinking, user experience sensitivity, and excellent cross-department collaboration skills</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Data analysis skills for optimising workflows based on support metrics</li>
<li>Experience in crypto exchanges, DeFi, or fintech environments is a strong plus</li>
</ul>
<p><b>Why Join OneBullEx</b></p>
<ul>
<li>Early Impact &ndash; Shape and deliver AI-driven solutions from the ground up</li>
<li>Growth Trajectory &ndash; Be part of a platform with global ambitions and long-term career potential</li>
<li>Dynamic Culture &ndash; Work in a high-performance, international team in a fast-paced and innovative industry</li>
<li>Attractive Package &ndash; Competitive salary and benefits, including full relocation support to Dubai</li></ul></div>

AI Application Engineer

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