administrative assistant

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assistant business manager

office coordinator

patient service/front desk coordinator Jobs in Chicago

patient service/front desk coordinator

assistant director of front office

The Peninsula Hotels

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service.
 <br/>
 <br/>
 <ul>
  <li>
   Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago
  </li>
  <li>
   Grow within a diverse multi-outlet property
  </li>
  <li>
   Exceptional health benefits package and 401(k) with company match
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure proper operation of all responsibilities of all Front Office operations.
  </li>
  <li>
   Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards.
  </li>
  <li>
   Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards.
  </li>
  <li>
   Communicate with all departments to create a guest centric experience.
  </li>
  <li>
   Ensuring the staff are in full compliance with Head Office database requirements.
  </li>
  <li>
   Ensure efficient operation of all Front Office team with efficient handover.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 4 years of Front Office leadership experience ideally in a luxury property.
  </li>
  <li>
   Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal.
  </li>
  <li>
   Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
  </li>
  <li>
   Excellent command of written and spoken English.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10 vacation days per year
  </li>
  <li>
   9 paid holiday days per year
  </li>
  <li>
   5 Chicago Paid Sick Leave days per year
  </li>
  <li>
   5 Chicago Paid Leave days per year
  </li>
  <li>
   Complimentary employee meals
  </li>
  <li>
   Discounted parking
  </li>
  <li>
   Discounted and complimentary room nights at The Peninsula Hotels
  </li>
  <li>
   50% restaurant discount
  </li>
  <li>
   50% discount on spa services
  </li>
  <li>
   25% discount on spa retail
  </li>
  <li>
   80% company-paid medical, dental, and vision coverage.
  </li>
  <li>
   Complimentary life insurance.
  </li>
  <li>
   Complimentary long-term disability
  </li>
  <li>
   Retirement plan with 5% company match.
   <br/>
   <br/>
  </li>
 </ul>
 We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year.
</div>


Assistant Director of Front Office

Epic Health System

<div><div><p><b>Assistant Business Manager (LAM 0.75)</b></p><p><b>
Department:</b> Operations
<br>
<b>Reports To:</b> Business Administrator (LAM 1)
<br>
<b>Location: Chicago, IL</b><br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b><br>
About EPIC Health</b></p><p>
At EPIC Health, we believe healthcare should be high-performing, people-centered, and relentlessly proactive. Our mission is to deliver quality care through innovation, teamwork, and the belief that <i>every visit is a </i><i>prevention</i><i> visit</i>. We operate through a connected Pod system &mdash; with Multi-Specialty Medical Office Buildings (MOBs), Hubs, and Satellites &mdash; where operational excellence is the engine behind patient access and exceptional outcomes.</p><p>
We&rsquo;re building the future of value-based care, and we&rsquo;re looking for operational leaders who thrive in organized chaos, love solving problems in real time, and believe data and empathy can coexist.</p><p>
 <b>Position Summary</b></p><p>
The <b>Assistant Business Manager (LAM 0.75)</b> is a key operational leader responsible for the daily execution of site operations, staff supervision, and workflow compliance. Acting as the <b>bridge between the Business Administrator (LAM 1)</b> and the <b>frontline teams (Clinical Assistants and Medical Receptionists)</b>, this role ensures that every day runs efficiently, compliantly, and in alignment with EPIC Health&rsquo;s model of care.</p><p>
This position is ideal for a hands-on operations professional ready to lead people, manage processes, and grow into full site ownership.</p><p><b>
What You&rsquo;ll Do</b></p><p><b>
Operational Leadership</b></p><ul><li>
Lead and supervise all Clinical Assistants (CAs) and Medical Receptionists (MRs), ensuring adherence to EPIC&rsquo;s SOPs and daily operational standards.</li><li>
Conduct Start-of-Day (SOD) readiness checks, staffing reviews, and live patient-flow management throughout the day.</li><li>
Support the Business Administrator in implementing the ACT Model, Ps-POD adherence, and daily access goals.</li></ul><p><b>
Staff Supervision &amp; Development</b></p><ul><li>
Coach and mentor Lead CAs (LAM 0.5) and support their leadership growth.</li><li>
Provide real-time coaching to staff to reinforce SOP execution, efficiency, and service excellence.</li><li>
Manage attendance, schedule coverage, and performance feedback for all CAs and MRs.</li></ul></div><div><p><b>
Quality &amp; Compliance Oversight</b></p><ul><li>
Audit front desk and back-office workflows to ensure compliance with key SOPs such as:<ul><li><i>
Support Staff Allocation</i></li><li><i>
Scheduling Follow-Up Appointments</i></li><li><i>
Patient Wait Times (ACK to Started)</i></li></ul></li><li>
Participate in Gemba Walks and Layered Assurance Monitoring (LAM-1) activities to identify and correct process gaps in real time.</li><li>
Support documentation accuracy, care management workflows, and follow-up scheduling compliance.</li></ul><p><b>
Operational Execution &amp; Data Monitoring</b></p><ul><li>
Track site-level KPIs: patient throughput, wait times, follow-up scheduling, and provider coverage.</li><li>
Report daily operational summaries and weekly performance trends to the Business Administrator.</li><li>
Coordinate staff allocation adjustments and escalate barriers that impact access or patient satisfaction.</li></ul><p><b>
Culture &amp; Engagement</b></p><ul><li>
Model EPIC&rsquo;s values: <i>Serious Fun. High Performance. </i><i>Mad </i><i>Science. Team Player. Ridiculously Responsive.</i></li><li>
Foster a collaborative and energetic environment focused on patient care and continuous improvement.</li><li>
Recognize and celebrate wins &mdash; large and small &mdash; across your team.</li></ul><p><b>
Who You Are</b></p><ul><li>
A hands-on problem solver with strong leadership instincts and operational acumen.</li><li>
Passionate about healthcare operations, patient experience, and helping teams perform at their best.</li><li>
Detail-oriented, process-driven, and able to make real-time decisions without losing sight of the big picture.</li></ul></div><div><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field preferred (or equivalent experience).</li><li>
2+ years of supervisory experience in healthcare operations (preferably in ambulatory or multi-site settings).</li><li>
Strong understanding of workflow management, staffing, and patient access optimization.</li><li>
Proficiency in EHR/PM systems (Allscripts, Phreesia, or similar) and data-driven decision-making.</li><li>
Excellent communication, coaching, and conflict-resolution skills.</li></ul><p><b>
Performance Metrics</b></p><ul><li>
95% adherence to follow-up scheduling SOP</li><li><ul><li>5% staffing variance between SOD forecast and actual coverage</li><li>15-minute patient wait time (ACK to Start) average</li><li>90% provider satisfaction with CA/MR support</li></ul></li><li>
Positive trend in patient throughput and satisfaction metrics</li></ul><p><b>
Why Join EPIC</b></p><ul><li>
Work in a forward-thinking organization redefining healthcare delivery.</li><li>
Join a leadership pipeline &mdash; this role is designed to grow into a full <b>Business Administrator (LAM 1) </b>position.</li><li>
Competitive compensation, health benefits, 401(k), and performance-based incentives.</li><li>
Access to continuous leadership training and cross-Pod collaboration opportunities.</li></ul></div><p><b>
Ready to Lead EPIC Operations?</b></p><p>
If you thrive in fast-paced environments, love solving challenges in real time, and want to grow into a high-impact healthcare leadership role &mdash; we&rsquo;d love to meet you.</p></div>

Assistant Business Manager

Anesi Ozmon

<div>Description:
<p>
The Legal Assistant performs a broad range of secretarial, administrative, and clerical support duties for one or more attorneys. Organizes and maintains all files, calendars/scheduling, and other correspondence relating to litigation and administrative matters under direct supervision of attorneys.</p>
Requirements:
<p>
Seeking a Legal Assistant with experience in Workers Comp and/or Personal Injury for our 70-year-old law firm in The Loop.</p><p>
The essential functions include, but are not limited to the following:</p><ul><li>
Ordering and following up on requests for medical records and bills</li><li>
Preparing medical bill evaluations on injury cases</li><li>
Assisting attorney with disbursement of funds once case settles</li><li>
Mailing, faxing, or arranging for delivery of legal correspondence to clients, witnesses, and court officials</li><li>
Receiving and placing telephone calls; scheduling and making appointments</li><li>
Assisting with office administrative duties by making photocopies of correspondence, documents, and other printed matters</li><li>
Organizing and maintaining documents and case files</li><li>
Assisting attorneys in collecting information relevant to caseloads</li><li>
Attending legal meetings to take notes, such as client interviews, hearings, or depositions</li><li>
Drafting and typing office memos</li><li>
Completing various forms, such as accident reports, trial and courtroom requests, and applications for clients</li><li>
Performing other work-related duties as assigned</li></ul><p><b>
NO RECRUITERS OR STAFFING AGENCIES WILL BE CONSIDERED.</b></p><p><b>
NO REMOTE/VIRTUAL ASSISTANTS NEED APPLY; THIS IS AN IN-PERSON ROLE AT OUR CHICAGO OFFICE.</b></p></div>

Legal Administrative Assistant - Workers Comp

Chicago Artists Coalition

fullTime
<br><br>
Theater
<br>,
<br><br>
submitted by
<br>Cheron McNeal
<br><br>
posted on
<br>12.17.2025
<br><br>
contact
<br>hr@goodmantheatre.org
<br>Marketing Coordinator
<br><br>
<b>JOB TITLE:</b> Marketing Coordinator
<br><br>
<b>REPORTS TO:</b> Director of Audience Development
<br><br>
<b>FLSA STATUS:</b> Full-Time, Non-Exempt
<br><br>
<b>COMPENSATION RATE:</b> $42,000 annually
<br><br>
<b>LOCATION:</b> 170 N Dearborn St. Chicago, IL 60601 (Hybrid Eligible)
<br><br>
<b>POSITION SUMMARY:</b><br>
The Marketing Coordinator plays a key role in the day-to-day operations of the Marketing department, supporting campaigns and communications across digital, print and on-site channels. The ideal candidate is organized, collaborative and an effective communicator with strong writing and time-management skills. This position offers hands-on experience across a wide range of marketing functions—including digital content creation, website maintenance, data analysis, copywriting and editing, traditional print and digital traffic management and budget support.
<br><br>
<b>RESPONSIBILITIES:</b><br>
Collaborate with members of the marketing and graphic design teams to ensure the timely delivery of all advertisements and marketing materials, including managing the turnover of building posters and the banners in front of the theater.
<br>Manage digital design requests to keep website-related assets on schedule. Maintain and update internal marketing and social calendars to streamline communication with external teams related to email marketing and social media schedules.
<br><br>
Assist with maintaining updates throughout content management system (WordPress) including home page, play detail pages and event pages. Perform daily/weekly site QA and troubleshooting. Maintain SEO across The Goodman’s website to optimize The Goodman’s search visibility.
<br>Co-manage, write and maintain weekly updates for LinkedIn as the key stakeholder on this platform. Aid in copywriting, editing and publishing content along with creating alt text for images across The Goodman’s other social media platforms.
<br>Assist the Director of Digital Strategy with monthly reports to track the performance of The Goodman site and maintain the Google Grant account in service of promotional advertisement for Goodman productions to support overall growth in single ticket sales.
<br>Work with the Marketing Manager to oversee the marketing plans and execution for Goodman special events (i.e. Rentals, summer programming).
<br><br>
Track expenses within the marketing budget and assist during the annual budget reconciliation alongside the Director of Marketing and Chief Marketing Officer.
<br>Assist the Director of Audience Development with the cultivation, outreach and execution of items in support of our accessible and enhanced services. Write play summaries for enhanced accessibility and for use by Education in developing student guides.
<br>Lead the recruitment of College Ambassadors and promote College Nights to university students.
<br>Alongside the marketing team, they compile data related to both traditional and digital marketing efforts to understand ROI, trends and more.
<br>Ensure The Goodman’s listings are updated on partner sites (Choose Chicago, Chambers of Commerce, etc.).
<br>Fulfill any partner organization requests for mutual marketing support including email swaps and reciprocal social media posts.
<br>Provide additional support as needed, including assistance in staffing and executing events.
<br><br>
<b>QUALIFICATIONS & EXPERIENCE:</b><br>
Minimum of 2 years of professional marketing or administrative experience preferred
<br>Excellent writing, communication and project managing skills
<br>Familiarity with Tessitura (or other CRM database) preferred
<br>Facility with Excel required
<br>Self-starter and ability to work in a fast-moving environment necessary
<br>Must be creative, flexible, open-minded, and enjoy working as part of a team and experimenting with ideas
<br>Occasional evenings and weekends as needed to staff and execute events
<br>Model Behavior and values consistent with The Goodman’s Community Agreements and furthering The Goodman’s IDEAA (Inclusion, Diversity, Equity, Anti-Racism and Access) goals.
<br><br>
<b>BACKGROUND:</b><br>
Chicago’s theater since 1925, The Goodman is a not-for-profit arts and community organization in the heart of the Loop, distinguished by the excellence and scope of its artistic programming and community engagement. The theater’s artistic priorities include new play development (more than 150 world or American premieres), large scale musical theater works and reimagined classics.
<br><br>
We at The Goodman believe that a diversity of people, ideas and cultures in our organization enriches both the art on stage and our civic engagement. In our workplace, we strive to reflect the communities we serve, and make space in which everyone is empowered to bring their full, authentic self to work. The Goodman values equity, diversity and inclusion and is committed to approaching our work through the practice of anti-racism. Learn more at GoodmanTheatre.org/Accountability
<br><br>
<b>ADDITIONAL INFORMATION:</b><br>
Goodman Theatre offers a competitive salary and a comprehensive benefits package including health, dental, paid vacation, sick leave, 401K & Parental Leave.
<br><br>
The Goodman is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. By dedicating itself to three guiding principles—quality, diversity and community— The Goodman seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.
<br><br>
The Goodman is an inclusive and accessible employer. Successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at The Goodman.
<br><br>
The Goodman uses E-Verify to confirm the identity and employment eligibility of all new hires.
<br><br>
<b>HOW TO APPLY:</b><br>
Qualified individuals are invited to submit a cover letter and resume by following the link to our application. No phone calls please.
<br><br>
<b>Contact Info:</b><br>
Goodman HR
<br>hr@goodmantheatre.org
<br><br>
https://www.goodmantheatre.org/about/work-at-goodman/
<br><br>
<b>Job Type:</b> Permanent
<br><br>
<b>Compensation:</b> $20.19/hour
<br><br>
<b>Location:</b> Chicago, IL

Marketing Coordinator

Quarles & Brady LLP

<p></p><div><p>Intellectual Property Legal Project Assistant</p><br>
<p></p><div><div><div><p><b>Office Locations: Chicago</b></p><p></p><p><br>
We are seeking a Legal Project Assistant in our Chicago office to support the attorneys and paralegals in our Intellectual Property Group to assist with various aspects of the Group's patent prosecution work. This person will also provide support for other projects and matters as required from time to time.</p><p></p><div><p><b><br>
Grow Your Career at Quarles</b></p><p>
At Quarles, your goals matter. We foster a collaborative, inclusive culture where your voice is heard and your growth is supported. Join a team that values creativity, flexibility, and shared success.</p><p></p><p><b><br>
What We Offer:</b></p><ul><li>
Supportive, adaptable work environment</li><li>
Career development through mentoring and training &ndash; Professional growth opportunities</li><li>
Competitive pay and comprehensive benefits</li></ul><div></div><p><br>
Be part of a firm where great people achieve great things&mdash;together.</p></div><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Assist attorneys and paralegals in electronic document preparation and case filings with the USPTO.</li><li>
Provide independent management of case and project workload.</li><li>
Draft, edit, and proofread internal and external communications while meeting required deadlines.</li><li>
Preparing and filing Information Disclosure Statements (IDS) for attorney and paralegal review.</li><li>
Communicate with clients and prepare documents, reminders, and updates for same.</li><li>
Work collaboratively with internal client teams and pair with paralegals to execute on client deliverables.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Intellectual Property patent prosecution experience is preferred.</li><li>
Client billable hour requirement of 1200.</li><li>
Strong organizational skills.</li><li>
Excellent communication skills.</li><li>
Strong technology skills and experience with Microsoft Office/Outlook/PowerPoint and willingness to learn additional programs.</li><li>
High level of attention to detail.</li><li>
Strong ability to prioritize and handle multiple responsibilities and tasks simultaneously.</li><li>
Highly motivated and a self-starter.</li><li>
Ability to work well in a fast-paced, team-oriented environment with minimal supervision.</li></ul><div>
</div><div><i>
Quarles &amp; Brady offers competitive salaries, bonus and great benefits to employees including paid time off, health, vision, dental, 401k, life, disability and much more. Benefit eligibility is dependent on hours. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience, education and skills of the applicant, and other job-related factors.</i></div><div>
</div><div>
Quarles is an equal opportunity employer.</div><div>
</div><div></div><div><div>
#LI-SF1</div><div>
#LI-Hybrid</div><div>
#LI-Onsite</div></div></div></div></div></div>

Intellectual Property Legal Project Assistant

White Lodging

<div><div><p>Compensation starts at range between $75,645.00 and $100,861.00 annual salary<br>
</p><br>
<div><div><div>Summary:</div></div><div></div><div><div><br>
The primary goal of this position is to work with the other members of the Human Resources staff in accomplishing the goals of the Human Resources office. These goals include adequate, well-suited staffing in the hotel, increased retention, and the protection of company assets</div></div></div><div><div><div><br>
Responsibilities</div></div><div></div><div><div><ul><li><br>
Protects the confidentiality of information in and around the hotel.
</li></ul><br>
<ul><li>Proactively recruits by</li><li>Maintaining communication with managers regarding open positions.</li><li>Working with the Admin Assistant to ensure those openings are communicated within the hotel, around WLS, and to local organizations including schools and community groups.</li><li>Placing advertising in appropriate newspapers including but not limited to the Indy Star, Hispanic Newspapers, the Employment Sources, and Church bulletins.</li><li>Placing radio advertising.</li><li>Creating and distributing recruiting flyers, with HR Admin. Assistance.</li><li>Ensuring MCMS and WLS management postings are correct.</li><li>Ensuring Monster.com listings are correct.</li></ul><br>
<ul><li>Ensures pre-screening is done on applicants and qualified candidates are forwarded to the department managers for follow-up.</li></ul><br>
<ul><li>Remains knowledgeable of openings at other Indianapolis White Lodging hotels and refers qualified candidates.</li></ul><br>
<ul><li>Works with HR Admin to complete reference checks on applicants. Ensures reference checks are complete prior to hiring. Works to determine when a job offer should be rescinded due to poor references. Follows legally prudent procedures in communicating with applicants.</li></ul><br>
<ul><li>Ensures proper hiring procedures are followed with all applicants. This should include timely responses, adequate numbers of interviews, PDP, drug screening, and reference checks.</li></ul><br>
<ul><li>Conducts weekly orientations with all new hires. Ensures new hire paperwork is completed in a timely manner.</li></ul><br>
<ul><li>Works with HR Admin to ensure associate files are up-to-date and contain all necessary documentation.</li></ul><br>
<ul><li>Works with payroll person to resolve pay issues.</li></ul><br>
<ul><li>Has working knowledge of Lawson and Kronos.</li></ul><br>
<ul><li>Oversees the editing and publication of the quarterly newsletter.</li></ul><br>
<ul><li>Ensures coaching and counseling procedures used throughout the hotel are legal, high quality, and follow company guidelines. Holds managers accountable for completing coaching and counseling correctly.</li></ul><br>
<ul><li>Advises managers on terminations. Ensures all possible terminations are handled legally and properly. Participates in coaching, counseling, and termination sessions as needed.</li></ul><br>
<ul><li>Ensures benefits policies and procedures are communicated to all associates.</li></ul><br>
<ul><li>Conducts exit interviews and logs information. Follows up with second exit interview 6 weeks after separation.</li></ul><br>
<ul><li>Works with payroll specialist to compile turnover information and issues monthly reports by department and by total hotel on turnover reasons and timing. Studies turnover and makes recommendations on ways to decrease turnover.</li></ul><br>
<ul><li>Ensures temporary workers receive the proper orientation. To ensure high quality service, the HR Manager will also assist operations managers in screening and training temporary labor.</li></ul><br>
<ul><li>Communicates computer needs to the hotel&rsquo;s Systems Manager. Ensures computer files are accurately saved and secure.</li></ul><br>
<ul><li>Ensures compliance with the Americans with Disabilities Act (ADA). This includes:</li><li>Ensuring screening procedures are legal.</li><li>Working with applicants and managers in making reasonable accommodations.</li><li>Advising managers on proper work practices related to ADA.</li><li>Maintaining a log of reasonable accommodations the hotel has made for current and past associates.</li></ul><br>
<ul><li>Ensures compliance with the Family Medical Leave Act (FMLA). This includes:</li><li>Advising managers and associates on their rights and responsibilities under the FMLA.</li><li>Holding managers and associates accountable for following guidelines of FMLA.</li><li>Ensuring proper paperwork is complete.</li></ul><br>
<ul><li>Works with the Director of Loss Prevention on safety inspections and follow-up.</li></ul><br>
<ul><li>Works with corporate in responding to EEO, Unemployment Claims, and Workers Compensation Claims.</li></ul><br>
<ul><li>Advises hotel managers on correct HR procedures and holds them accountable for following those procedures.</li></ul><br>
<ul><li>Responds in a timely manner to requests for information related to unemployment insurance hearings. Attends hearings to represent the best interests of the company.</li></ul><br>
<ul><li>Approves invoices for payment and maintains accurate checkbook accounting.</li></ul><br>
<ul><li>Works with HR Admin in planning and executing celebration events for associate birthdays and service anniversaries.</li></ul><br>
<ul><li>Other duties as assigned by management.</li></ul></div></div></div><div><div><div><br>
Other Information</div></div><div></div><div><div><ul><li><br>
Professional, hospitable demeanor.</li></ul><br>
<ul><li>Ability to answer phones, use a copier, fax machine, and personal computer.
</li></ul><br>
<ul><li>Strong Organization Skills.</li></ul><br>
<ul><li>Ability to use MS Office including Word, Excel, Outlook, and Access.</li></ul><br>
<ul><li>Excellent communication skills. (and the ability to communicate assertively with other managers.)
</li></ul><br>
<ul><li>Knowledge of Human Resources law and the ability to apply that law to daily situations.</li></ul><br>
<ul><li>Excellent presentation skills.</li></ul><br>
<ul><li>Reliable attendance.</li></ul><br>
EDUCATION/EXPERIENCE<br>
<br>
<ul><li>4 year college degree and/or related work experience.</li></ul></div></div></div></div><div><p><br>
Location Code: 3800</p></div></div>
<br><div></div><div><div><div><div>CHICAGO IL
</div></div></div><div><div><div>Posted:</div>
<div>12/23/2025</div>
</div><div><div>Job Reference #:</div>
<div>3800791T7308</div></div></div></div>

Cluster Senior Human Resources Manager

MyEyeDr.

<div><p><b>Description</b>
</p><p><b>About the role</b><br>
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.</p><p>
The wage range for this position is $15.00 to $19.25 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.</p><p><b>
You Will</b></p><ul><li>
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience</li><li>
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments</li><li>
Assist in appointment confirmations and patient outreach in partnership with Doctor availability</li><li>
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed</li><li>
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)</li><li>
Collaborate with doctor(s) and team members to provide seamless patient experience</li></ul><p><b>
About You</b></p><ul><li>
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks</li><li>
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff</li><li>
Flexible, nimble and agile mindset with the ability to wear multiple hats</li><li>
Friendly, caring, and patient-centric person who thrives in a fast-paced environment</li><li>
Team player who is willing to collaborate to provide the best patient experience</li><li>
Computer Savvy with excellent oral and written communication skills</li><li>
Professional attitude and ability to problem solve and respond to patient service requests</li></ul><p><b>
Growth With Us</b></p><ul><li>
Grow and develop your career through role specific training programs</li><li>
Be offered an opportunity to earn bonuses and commission (role specific)</li><li>
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more</li><li>
Participate in our Vision coverage and associate discounts on our products</li><li>
Participate in our 401K with competitive company match</li><li>
Accrue PTO and paid holidays from day one</li></ul><p><b>
Introduction | MyEyeDr.</b></p><p>
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.</p><p>
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients&rsquo; needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.</p><p><i>
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.</i></p></div><p></p>

Patient Service/Front Desk Coordinator

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