administrative assistant

administrative & office manager / lead coordinator Jobs in San Francisco

executive assistant/office manager Jobs in San Francisco

executive assistant/office manager

office manager

assistant front office manager

Mission Neighborhood Health Center

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.We are currently looking for qualified candidates for our Dental Assistant / Registered Dental Assistant role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Office Manager and is a regular, full-time, non-exempt role with an hourly range of $30.53 to $35.13, depending on experience and licensure, with full benefits.Primary Objective:The Dental Assistant or Registered Dental Assistant will be responsible for providing quality care and services to patients by assisting dentists and other staff in a variety of patient care, office, and laboratory duties. The Dental Assistant or Registered Dental Assistant is expected to contribute to the efficiency and productivity of patient flow through timely accurate, and professional preparation of patients and patient information.Essential Functions/Responsibilities:<ul><li>Prepare and maintain dental instruments, materials, and equipment.</li><li>Collect and record patient health histories (dental and medical) and record information for dentist's reference prior to examination.</li><li>Help patients feel comfortable before, during and after dental treatment.</li><li>Take and process x-rays.</li><li>Assist dentist chair-side by organizing and preparing instruments for dentist's use and assisting as needed during procedures.</li><li>Advise patients in oral hygiene and dental care.</li><li>Follow through with post-visit duties.</li><li>Backup the Front Desk staff, provide relief and support, and perform office duties as requested.</li><li>Interact positively with a diverse, sometimes difficult, and demanding patient population.</li><li>Provide service in a manner that is appropriate for the patient's age; demonstrate knowledge and skills necessary to meet the patient's physical, psychosocial, educational and safety needs.</li><li>Demonstrate commitment to the mission of the organization in promoting dental health.</li><li>Maintain patient records and related administrative documentation.</li><li>Utilize the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collections.</li><li>Demonstrate knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.</li><li>Other duties as assigned.</li></ul>MINIMUM QUALIFICATIONS<ul><li>High School diploma or equivalent.</li><li>Completion of Dental Assistant program/license.</li><li>1 year of experience working as a dental assistant</li><li>Bilingual in English and Spanish.</li><li>Valid California Dental X-Ray license.</li><li>Demonstrated experience in dental assisting practices, protocols, and industry best practices.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Registered Dental Assistant Certification</li></ul>To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:<ul><li>Medical insurance with zero out-of-pocket expense under the base plan</li><li>Dental and vision insurance at no cost to the employee</li><li>Life insurance with a free basic policy and optional voluntary plan</li><li>401(k) retirement savings plan with company contribution</li><li>Two weeks of vacation annually</li><li>40 hours of paid educational leave</li><li>12 paid holidays, birthday holiday, two floating holidays, and 12 sick days per year</li><li>Flexible spending accounts for health and dependent care expenses</li><li>Commuter benefits</li></ul>As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.Pay: $30.53 - $35.13 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Pet insurance</li><li>Professional development assistance</li><li>Uniform allowance</li><li>Vision insurance</li></ul>Work Location: In person

Dental Assistant / Registered Dental Assistant (Bilingual)

Pantheon Ventures

<div><div>Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for an innovative approach to investing in secondaries, co-investments, and primary fund investments, as well as capital formation across commingled funds, evergreen vehicles and customized solutions. Our specialist investment capabilities span multiple strategies across private equity, infrastructure and real assets, and private credit. Through our collaborative and committed culture, we find new ways to solve complex problems together and deliver innovative investment opportunities across private markets. Pantheon currently manages approximately $82.3 billion in AUM across all its strategies, serving more than 750 institutional and 638 private wealth clients worldwide

For further details please visit www.pantheon.com</div><div>
Purpose of Position

The Administration &amp; Facilities, Americas team offers essential administrative support to Pantheon professionals and manages office operations for staff in New York, San Francisco, Toronto, and Chicago. The team also brings specialized expertise to ad hoc projects and, in some cases, assumes long-term responsibilities in areas such as Investor Relations, Compliance, Tax, and Human Resources. As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office. You will provide essential administrative support to various teams, manage schedules, and contribute to a collaborative and efficient work environment.

Key Responsibilities
<ul>
<li>Provide high-level administrative support Partners and Managing Directors as well as general administrative team support for applicable teams.</li>
<li>Manage complex Microsoft Outlook calendars including scheduling, rescheduling, prioritizing time sensitive requests, and coordinating across multiple stakeholders.</li>
<li>Arrange domestic and international travel, including hotels, ground transportation, itineraries, and last-minute adjustments.</li>
<li>Process and reconcile expense reports in accordance with firm policies and deadlines (Concur).</li>
<li>Serve as part of the reception rotation, greeting visitors, managing inbound calls, and maintaining a professional front-office environment.</li>
<li>Support in-office meeting logistics, including conference scheduling, catering, AV coordination and materials preparation.</li>
<li>Maintain organized filing systems, shared drives with strong attention to detail.</li>
<li>Provide general administrative support across the firm as required ensuring smooth day-to-day operations.</li>
<li>Participate in special projects and contribute to team initiatives as required</li>
<li>Support office management by maintaining kitchen supplies, managing the dishwasher, and ensuring a clean workspace.</li>
<li>This job description provides a general overview of the position; however, additional responsibilities may be assigned as necessary</li>
<li>This role requires an average of 4 days in the office each week</li>
<li>No Personal Assistant responsibilities</li>
</ul>
Knowledge and Experience Required
<ul>
<li>Proficient in Microsoft Outlook, Excel, Word, Docusign and Adobe Acrobat Professional</li>
<li>The individual must be extremely organized, detail-oriented, energetic, dedicated to professional excellence</li>
<li>Exceptional communication skills (oral and written)</li>
<li>Adaptability and composure in a fast-paced, high-expectation, financial services environment.</li>
<li>Ability to establish and meet deadlines, work under pressure and handle multiple priorities</li>
<li>Professional judgment and discretion in handling with confidential and sensitive information</li>
<li>Problem solving capability with the initiative to identify issues and implement practical solutions</li>
<li>Minimum 5 years&rsquo; experience in a comparable administrative role required.</li>
</ul>
Expected base salary range: $115,000-$125.000

Actual base salary is determined by a range of factors including individual experience, skills and qualifications.

In addition to the above salary, Pantheon offers a generous employee benefits package and successful candidates are eligible to receive a discretionary bonus</div><div>
This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job-related duties as reasonably requested by your manager.

Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply.</div></div>

Administrative Assistant

Wayne M. Wong DDS

Come join our professional dental office that excels in all phases of dentistry. We are a fun dental office that many patients visualize as an office with more of a relaxing, calming, soothing spa-like environment. An office where everyone enjoys and loves visiting. We are looking for a cheerful, friendly, energetic, and passionate front desk receptionist/administrative assistant who is a team player, and is able to multitask and learn on the spot.This is a a great opportunity where the position will allow one to professionally develop and become experienced in many different areas. This position includes training and is a great experience to learn about Dental Healthcare, Office Management, and Customer Service. This is a great position for new graduates!!!Excellent verbal communication skills is a must. Experience in Dentistry, Customer Service and Accounts Receivables are a plus, but not required.Training will be provided for this position. All interested applicants are encouraged to apply.REQUIREMENTS: Reasonable and ease of commute. ALL QUESTIONS MUST BE ANSWERED TO BE CONSIDERED.Please attach resumes. Compensation is highly competitive and based on experience.Job Type: Full-timePay: $22.00 - $30.00 per hourBenefits:<ul><li>Paid time off</li></ul>Application Question(s):<ul><li>What neighborhood do you live? </li><li>How do you plan to get to work? </li><li>Do you speak any other languages?</li><li>What are your Salary Expectations?</li></ul>Work Location: In person

Dental Receptionist/Administrative Assistant

Apollo.io

<div><div>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.</div><h2 class="jobSectionHeader">
About the Role</h2>

We are looking for an exceptional Executive Assistant to partner directly with our Chief Product Officer (CPO) and help maximize the effectiveness, focus, and impact of the R&amp;D organization spanning Engineering, Product, Design, and Research.

This role is far more than calendar management. The Executive Assistant will be a reliable, proactive operator who brings structure and precision to a fast-moving executive environment. You will help the CPO stay organized and effective across product strategy reviews, roadmap planning, cross-functional leadership syncs, and the day-to-day rhythm of leading a high-velocity R&amp;D organization. You will partner closely with Product, Design, Research, and Engineering leaders to keep the CPO's time, attention, and follow-through aligned with the organization's highest priorities.

The ideal candidate is a career Executive Assistant who is proactive, highly organized, low-ego, deeply trustworthy, and energized by operating at the center of a fast-moving executive environment. You are comfortable managing complex logistics, coordinating cross-functional meetings with Product, Design, Research, and Engineering leadership, and supporting the operating cadence of a growing R&amp;D org. This role is based in San Francisco.
<h2 class="jobSectionHeader">
What You'll Do</h2>
<h3 class="jobSectionHeader">CPO Support &amp; Operations (Primary)</h3>

Serve as the primary support partner to the CPO, enabling effective execution across scheduling, R&amp;D operations, and cross-functional collaboration.
<ul>
<li>Own and proactively manage the CPO's calendar across daily, weekly, monthly, and quarterly horizons, ensuring time is allocated to the highest-priority activities.</li>
<li>Manage complex domestic and (as needed) international travel for the CPO, including itineraries, accommodations, briefs, and contingency planning.</li>
<li>Handle CPO expense reporting, approvals, and administrative workflows.</li>
<li>Handle select personal and confidential requests for the CPO with discretion.</li>
<li>Identify opportunities for the CPO to delegate work across Product, Design, Research, and Engineering leadership.</li>
<li>Provide ad hoc operational assistance to the Product, Design, and Research teams as needed.</li>
</ul><h3 class="jobSectionHeader">Cross-Functional R&amp;D Leadership Support</h3>

Provide focused coordination across the R&amp;D leadership team, helping the CPO's direct reports and cross-functional partners (Engineering, Product, Design, Research) stay aligned on priorities and commitments.
<ul>
<li>Monitor and maintain visibility into the calendars of key R&amp;D leaders, identifying scheduling conflicts and protecting focus time where needed.</li>
<li>Watch the CPO's inbox so messages from important stakeholders (executives, key partners, board members) are surfaced promptly and not lost in volume.</li>
<li>Triage, prioritize, and flag time-sensitive or high-importance communications, providing draft responses or summaries as needed.</li>
<li>Partner closely with Engineering, Product, Design, and Research leadership on priorities, communications, and meeting cadence.</li>
<li>Ensure the CPO is consistently aware of upcoming commitments and arrives prepared for product reviews, leadership syncs, and cross-functional meetings.</li>
<li>Handle select administrative requests and confidential matters with discretion.</li>
</ul><h3 class="jobSectionHeader">Product &amp; Leadership Meeting Coordination</h3>

Coordinate logistics for the CPO's leadership, board-related, and strategic external meetings.
<ul>
<li>Own scheduling and logistics for product strategy reviews, roadmap planning sessions, leadership offsites, and CPO-led external meetings with partners and candidates.</li>
<li>Support preparation of board and leadership materials related to product strategy &mdash; deck coordination, pre-read circulation, and day-of execution &mdash; in partnership with the CEO's and CFO's teams as needed.</li>
<li>Manage CPO-related distribution lists, calendar holds, and communication processes tied to leadership and cross-functional engagements.</li>
<li>Track follow-ups and action items from product reviews, leadership meetings, and strategic discussions, maintaining records for key stakeholders engaging with the CPO.</li>
<li>Ensure CPO board and leadership prep cycles are planned well in advance with clear ownership and deadlines.</li>
</ul><h3 class="jobSectionHeader">R&amp;D Team &amp; Project Coordination</h3>

Help the CPO's organization run with rigor by supporting the operating cadence of Product, Design, Research, and Engineering.
<ul>
<li>Gather, organize, and coordinate materials for recurring product and roadmap reviews, working with Product, Design, Research, and Engineering to ensure deadlines are met and materials are complete.</li>
<li>Organize and support recurring R&amp;D leadership meetings, monthly and quarterly business reviews, and key planning sessions.</li>
<li>Track action items, deliverables, and deadlines across the R&amp;D organization, proactively following up to ensure commitments are met.</li>
<li>Assist with creating, editing, and formatting executive presentations, roadmap documents, and org communications.</li>
<li>Partner with Product, Design, Research, and Engineering leadership to ensure the CPO has clear visibility into priorities, OKRs, and follow-through.</li>
</ul><h3 class="jobSectionHeader">Core Team Support &amp; Accountability</h3>

Help maintain the systems that keep the Core Team aligned, accountable, and focused, particularly where the CPO's commitments intersect with the executive team.
<ul>
<li>Support Core Team and Executive Staff operating cadences, including meetings, prep, follow-ups, and action tracking.</li>
<li>Partner with cross-functional stakeholders to create visibility into Core Team OKRs and commitments.</li>
<li>Help identify gaps in communication, ownership, and execution across the leadership team.</li>
<li>Support executive accountability by ensuring decisions, actions, and next steps are documented and followed through.</li>
</ul><h3 class="jobSectionHeader">CPO Offsites &amp; Team Events</h3>

Plan, organize, and execute CPO-led offsites and R&amp;D team events.
<ul>
<li>Plan, organize, and execute CPO offsites, R&amp;D leadership meetings, and team connection events.</li>
<li>Coordinate logistics, agendas, content, communications, surveys, and post-event follow-ups.</li>
<li>Partner with People, Workplace, and Internal Comms on event quality and team connection.</li>
<li>Help build a year-long view of CPO-org and R&amp;D team events.</li>
<li>Support contractor and vendor management for CPO offsites and events as needed.</li>
</ul><h2 class="jobSectionHeader">What Success Looks Like</h2>

In this role, success means:
<ul>
<li>The CPO's calendar is organized, protected, and optimized, with product reviews and cross-functional meetings coordinated seamlessly and well in advance.</li>
<li>Roadmap and product strategy reviews run smoothly because materials are gathered, consolidated, and distributed on time.</li>
<li>The CPO, Product, Design, Research, and Engineering teams feel well-supported with responsive, reliable operational assistance.</li>
<li>Internal and external partners experience Apollo's R&amp;D leadership as organized, professional, and easy to work with.</li>
<li>The CPO's inbox and calendar are monitored consistently, with high-priority items flagged and nothing important missed.</li>
<li>CPO leadership commitments and prep cycles are scheduled and managed well in advance.</li>
<li>CPO-led offsites and R&amp;D team events are polished, connected, and impactful.</li>
<li>The CPO trusts this person implicitly with sensitive information, confidential communications, and high-stakes logistics.</li>
</ul><h2 class="jobSectionHeader">What You Bring</h2>
<ul><li>7+ years of executive support experience as a career Executive Assistant, ideally supporting a CPO, VP of Product, or C-level/senior leader overseeing a Product, Design, or R&amp;D organization at a high-growth technology company.</li>
<li>Based in San Francisco, with the ability to work in-office/hybrid to support the CPO's day-to-day rhythm.</li>
<li>Experience managing complex cross-functional calendars, including scheduling meetings with Product, Product Design, Research, Engineering, and executive leadership.</li>
<li>Communication: Outstanding written and verbal communication skills; ability to draft polished, professional correspondence on behalf of the CPO.</li>
<li>Discretion: Proven ability to manage highly confidential and sensitive strategic, product, and personnel information with absolute discretion.</li>
<li>Exceptional calendar, inbox, travel, and logistics management skills.</li>
<li>Ability to anticipate needs, identify risks, and solve problems before they escalate.</li>
<li>Comfort operating in ambiguity and creating structure from scratch.</li>
<li>Strong cross-functional stakeholder management skills, comfortable working across Product, Product Design, Research, Engineering, and Executive teams.</li>
<li>High ownership mindset with the ability to manage multiple workstreams and shifting priorities simultaneously.</li>
<li>Deep attention to detail and a strong bias toward follow-through.</li>
<li>Low ego, high EQ, and strong service orientation.</li>
<li>Experience with tools such as Google Workspace, Slack, expense systems, and project management tools preferred.</li>
<li>Familiarity with product development processes, roadmap planning, or experience in a Product, Product Design, or Research organization is a plus.</li>
</ul><h2 class="jobSectionHeader">Ideal Candidate Profile</h2>

You may be a strong fit if you are:
<ul>
<li>A career Executive Assistant and true partner to executives, not just a task manager.</li>
<li>Known for being five steps ahead.</li>
<li>Comfortable owning the details so busy leaders don't have to.</li>
<li>Trusted with confidential, strategic, and product-sensitive information.</li>
<li>Excellent at making busy leaders more effective through precision and care.</li>
<li>Energized by building systems and creating consistency, not just executing individual tasks.</li>
<li>Experienced supporting an R&amp;D, Product, or Engineering organization.</li>
<li>Based in San Francisco and comfortable with an in-office/hybrid working rhythm.</li>
<li>Naturally calm, organized, and reliable in a fast-paced, high-stakes environment.</li></ul><div><h3 class="jobSectionHeader"> 
We are AI Native</h3>

Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers&mdash;and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
<h3 class="jobSectionHeader">
Why You'll Love Working at Apollo</h3>

At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core&mdash;we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive&mdash;Apollo is the place for you.

Learn more here!</div></div>

Executive Assistant, CPO

FRONT

<div>Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune&rsquo;s Best Workplaces in the Bay Area ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
AI is transforming customer support and, with over 12 years of experience building customer operations solutions, Front is in a unique position to shape this transformation. The Core AI team at Front leverages AI to build functionality across the entire breadth of the product. Our workflow automations, agent assistance and operational insights have only scratched the surface, and user engagement is already extremely promising. This role would have the opportunity to get in at the ground floor and significantly influence the direction of the product as we scale.
What will you be doing?<ul><li>
Design, develop, and deploy generative AI applications using NodeJS &amp; TS that enhance product features and user experiences, focusing on agentic applications to automate resolving user inquiries.</li><li>
Collaborate with product teams to identify opportunities for applying generative AI to solve user needs and improve the platform's capabilities.</li><li>
Lead the exploration and implementation of state-of-the-art generative AI techniques, ensuring Front stays ahead of technological trends.</li><li>
Inform on AI model training and deployment infrastructure, ensuring scalability and efficiency.</li><li>
Dive deep into real-world data, ensuring high-quality model training and iteration</li><li>
Monitor and evaluate the performance of AI applications, making adjustments and improvements to ensure they meet our high standards.</li><li>
Keep abreast of the latest developments in machine learning and AI, advocating for best practices and integrating new technologies where appropriate.</li></ul>
What skills and experience do you need?
Must Have:<ul><li>
5+ years of experience in software development, with a strong focus on AI and machine learning projects.</li><li>
Demonstrable expertise in developing production applications using LLMs and Generative AI models, and familiarity with their underlying technologies.</li><li>
Strong experience with agentic methodologies, prompting techniques, RAG pipelines, evaluation mechanisms and fine-tuning LLMs preferred.</li><li>
High learning agility - you&rsquo;re excited when you encounter a problem you haven&rsquo;t seen before.</li><li>
Strong communication skills that illustrate a clear, structured thought process.</li></ul>
Should Have:<ul><li>
Excellent problem-solving abilities and the capacity to work both independently and as part of a team.</li><li>
Proficiency building production-grade web applications and demonstrated expertise in languages and concepts necessary to deliver these. Eg: Python, JS, TS, Database systems, etc.</li><li>
Strong communication skills, capable of explaining complex technical concepts to non-experts.</li><li>
Deep knowledge of algorithms, data structures, and principles of software engineering.</li></ul>
Nice to Have:<ul><li>
Knowledge in specialized machine learning areas (deep learning, reinforcement learning).</li><li>
Experience in SaaS or multiplayer application machine learning implementations.</li></ul>
Front operates on a hybrid model &mdash; we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.
What we offer<ul><li>
Competitive salary</li><li>
Equity (we are post-series D &amp; backed by some of the best VCs in the US)</li><li>
Private health insurance, including plan options at no cost to employees</li><li>
Paid parental leave</li><li>
Flexible time off policy</li><li>
Flexibility to work from home Monday and Friday, unless posted as a fully remote role</li><li>
Mental health support with Workplace Options</li><li>
Family planning support with Maven</li><li>
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities</li><li>
Wellness Days - Fronteers get an additional day off on months with no holidays</li><li>
Winter Break - Our offices are closed from Christmas to New Year's Day!</li></ul>
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice &amp; EU Privacy Notice
Compensation Range: $205K - $238K</div>

Senior Applied AI Engineer

Broccoli AI

<div><h2 class="jobSectionHeader">About Broccoli AI</h2>
Broccoli AI is building the AI operating system for home service businesses.
We work with plumbing, HVAC, and electrical contractors &mdash; the people who keep homes running &mdash; and we replace fragmented tools and manual workflows with AI agents that actually do the work.
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue, fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we&rsquo;ve built. Today:<ul><li>
Hundreds of contractors use Broccoli to run their front office</li><li>
We&rsquo;ve grown from $0 to millions in ARR in under a year</li><li>
We&rsquo;re trusted by both single-location operators and the largest PE-backed roll-ups</li><li>
Raised $25M+ from Khosla Ventures and YC</li></ul><div> 
</div><h2 class="jobSectionHeader">
The Role</h2>
We&rsquo;re hiring an AI Customer Strategy Lead to get customers live on our platform and make it deliver real value in their business.
This is the work that turns a signed contract into a customer who runs their front office on our platform. You&rsquo;ll own the rollout end to end: understand how each business operates, configure and launch the platform to fit it, drive adoption across the front office and technicians, and prove the impact in the customer&rsquo;s own numbers. You won&rsquo;t do it alone &mdash; you&rsquo;ll partner closely with our forward-deployed engineers, who handle the deep technical build while you own the customer, the configuration, and the outcome. You&rsquo;ll do this across a portfolio of customers at once, and you&rsquo;ll help shape the playbook and delivery model that let us do it well at scale.
The best person for this has done implementation or deployment before at a company where getting customers live and adopting was the product. This is hands-on transformation work &mdash; you own the rollout and the outcome, not a set of recommendations. You understand SMB operators, you&rsquo;re comfortable in the data, and you measure yourself by whether the customer is genuinely better off. It&rsquo;s an early, high-ownership role with real room to grow as we scale.<div> 
</div><h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Own the rollout. Take customers from signed to fully live on the platform &mdash; scoping, configuration, launch, and adoption across the front office, technicians, and locations.</li><li>
Learn the business first. Understand how each customer actually operates, then set up the platform to fit the way they work.</li><li>
Drive adoption and value. Make sure customers are using the platform deeply and getting real results &mdash; and quantify it in hard numbers (ROI, revenue, conversion, labor savings).</li><li>
Manage a portfolio. Run multiple customer rollouts at once, keeping each on track to go-live and to value.</li><li>
Be the customer&rsquo;s trusted partner. Build the relationship, run the day-to-day, and turn frontline results into reporting their leadership trusts.</li><li>
Partner with engineering. Work hand in hand with our forward-deployed engineers &mdash; they handle the deep technical build, you own the customer, the configuration, and the outcome.</li><li>
Influence the playbook and delivery model. Turn what works in the field into repeatable practices that shape how we deliver the platform as we scale.</li><li>
Feed the field back to Product. Turn what you learn on the ground into signal that shapes the roadmap and how we deliver.</li></ul><div> 
</div><h2 class="jobSectionHeader">
What We&rsquo;re Looking For</h2><ul><li>
4&ndash;8+ years in implementation, onboarding, deployment, or platform migration at a high-growth software or ops-heavy company (e.g., ServiceTitan, Toast, Rippling, or similar).</li><li>
Also a fit: technology-transformation or systems-implementation consulting (e.g., Deloitte, Accenture) where you ran the rollout rather than advised, or an engineering/technical background you&rsquo;ve turned toward customers and business outcomes.</li><li>
A track record of getting customers live and adopting &mdash; ideally across a portfolio, and ideally with SMB or multi-location operators.</li><li>
Measurable impact you can point to: adoption, retention, time-to-value, revenue, or operational improvement you drove through execution.</li><li>
Customer obsession. You measure yourself by whether the customer is better off, and you do what it takes.</li><li>
Comfort in the data yourself &mdash; you can pull the numbers, show the impact, and tell the story.</li><li>
Strong presence with both senior leaders and frontline operators; you can earn a shop owner&rsquo;s trust as easily as an executive&rsquo;s.</li><li>
An AI-native mindset. You use AI tools daily and have strong intuition for how AI reshapes the way a business runs.</li><li>
Excited to work in person 5 days a week in San Francisco with the team.</li></ul><div> 
</div><h2 class="jobSectionHeader">
Bonus Points</h2><ul><li>
You&rsquo;ve owned a platform migration or major product rollout across many customers or locations.</li><li>
Experience in home services, field services, restaurants, retail, or other multi-location / SMB-dense industries.</li><li>
Startup experience.</li></ul><div></div> 
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.</div>

AI Transformation Lead

<div><h2 class="jobSectionHeader">About Broccoli AI</h2>
Broccoli AI is building the AI operating system for home service businesses.
We work with plumbing, HVAC, and electrical contractors &mdash; the people who keep homes running &mdash; and we replace fragmented tools and manual workflows with AI agents that actually do the work.
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue, fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we&rsquo;ve built. Today:<ul><li>
Hundreds of contractors use Broccoli to run their front office</li><li>
We&rsquo;ve grown from $0 to millions in ARR in under a year</li><li>
We&rsquo;re trusted by both single-location operators and the largest PE-backed roll-ups</li><li>
Raised $25M+ from Khosla Ventures and YC</li></ul><h2 class="jobSectionHeader">
The Role</h2>
We&rsquo;re hiring an AI Customer Strategy Lead to get customers live on our platform and make it deliver real value in their business.
This is the work that turns a signed contract into a customer who runs their front office on our platform. You&rsquo;ll own the rollout end to end: understand how each business operates, configure and launch the platform to fit it, drive adoption across the front office and technicians, and prove the impact in the customer&rsquo;s own numbers. You won&rsquo;t do it alone &mdash; you&rsquo;ll partner closely with our forward-deployed engineers, who handle the deep technical build while you own the customer, the configuration, and the outcome. You&rsquo;ll do this across a portfolio of customers at once, and you&rsquo;ll help shape the playbook and delivery model that let us do it well at scale.
The best person for this has done implementation or deployment before at a company where getting customers live and adopting was the product. This is hands-on transformation work &mdash; you own the rollout and the outcome, not a set of recommendations. You understand SMB operators, you&rsquo;re comfortable in the data, and you measure yourself by whether the customer is genuinely better off. It&rsquo;s an early, high-ownership role with real room to grow as we scale.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Own the rollout. Take customers from signed to fully live on the platform &mdash; scoping, configuration, launch, and adoption across the front office, technicians, and locations.</li><li>
Learn the business first. Understand how each customer actually operates, then set up the platform to fit the way they work.</li><li>
Drive adoption and value. Make sure customers are using the platform deeply and getting real results &mdash; and quantify it in hard numbers (ROI, revenue, conversion, labor savings).</li><li>
Manage a portfolio. Run multiple customer rollouts at once, keeping each on track to go-live and to value.</li><li>
Be the customer&rsquo;s trusted partner. Build the relationship, run the day-to-day, and turn frontline results into reporting their leadership trusts.</li><li>
Partner with engineering. Work hand in hand with our forward-deployed engineers &mdash; they handle the deep technical build, you own the customer, the configuration, and the outcome.</li><li>
Influence the playbook and delivery model. Turn what works in the field into repeatable practices that shape how we deliver the platform as we scale.</li><li>
Feed the field back to Product. Turn what you learn on the ground into signal that shapes the roadmap and how we deliver.</li></ul><h2 class="jobSectionHeader">
What We&rsquo;re Looking For</h2><ul><li>
4&ndash;8+ years in implementation, onboarding, deployment, or platform migration at a high-growth software or ops-heavy company (e.g., ServiceTitan, Toast, Rippling, or similar).</li><li>
Also a fit: technology-transformation or systems-implementation consulting (e.g., Deloitte, Accenture) where you ran the rollout rather than advised, or an engineering/technical background you&rsquo;ve turned toward customers and business outcomes.</li><li>
A track record of getting customers live and adopting &mdash; ideally across a portfolio, and ideally with SMB or multi-location operators.</li><li>
Measurable impact you can point to: adoption, retention, time-to-value, revenue, or operational improvement you drove through execution.</li><li>
Customer obsession. You measure yourself by whether the customer is better off, and you do what it takes.</li><li>
Comfort in the data yourself &mdash; you can pull the numbers, show the impact, and tell the story.</li><li>
Strong presence with both senior leaders and frontline operators; you can earn a shop owner&rsquo;s trust as easily as an executive&rsquo;s.</li><li>
An AI-native mindset. You use AI tools daily and have strong intuition for how AI reshapes the way a business runs.</li><li>
Excited to work in person 5 days a week in San Francisco with the team.</li></ul><h2 class="jobSectionHeader">
Bonus Points</h2><ul><li>
You&rsquo;ve owned a platform migration or major product rollout across many customers or locations.</li><li>
Experience in home services, field services, restaurants, retail, or other multi-location / SMB-dense industries.</li><li>
Startup experience.</li></ul><div></div> 
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.</div>

AI Customer Strategy Lead

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