area sales manager

assistant manager -  customer operations Jobs in Mumbai

assistant manager -  customer operations

assistant manager - capital markets Jobs in Mumbai

assistant manager - capital markets

assistant manager - marketing communications Jobs in Mumbai

assistant manager - operational permanent control & tac/nac Jobs in Mumbai

assistant manager customer operations

Unilever

<div>
 ABOUT UNILEVER: Be part of the world&rsquo;s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life &ndash; giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
 
 
 At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we&rsquo;ll work to help you become a better you!
 
 
 
 Job Description
 
 
 
 The Assistant Manager - Customer Service is responsible for overseeing customer operations and ensuring the delivery of high-quality service. This role plays a key part in maintaining customer satisfaction and loyalty by managing inquiries, resolving issues, and coordinating with internal teams to provide seamless support.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Superior Availability: Drive product availability across digital platforms to support business growth through effective supply chain execution.
 </li>
 <li>
 Cross-Functional Collaboration: Partner with Key Accounts (Sales) and Supply Planning teams to align priorities and deliver customer-centric solutions.
 </li>
 <li>
 Master Data Management: Manage and maintain customer master data across the full portfolio, ensuring accuracy and consistency throughout the fulfilment network.
 </li>
 <li>
 Order Processing: Oversee daily product movement from Distribution Centres (DCs) to customer Fulfilment Centres (FCs), ensuring timely and efficient delivery.
 </li>
 <li>
 Operational Excellence: Conduct root cause analyses of allocation losses, address stock-outs, resolve MRP issues, correct mapping errors, and manage product lifecycle activities including delisting inactive packs and onboarding new listings.
 </li>
 <li>
 Shipment Coordination: Plan and execute daily shipments across DCs, proactively resolving operational of challenges of appointments/Detention and PO extensions.
 </li>
 <li>
 Performance Monitoring: Design and maintain KPI dashboards (Fill Rate, In-Stock %) to track weekly and monthly performance, implementing corrective actions where necessary.
 </li>
 <li>
 Strategic Leadership: Lead and contribute to strategic projects under Joint Business Planning (JBP), strengthening customer partnerships and enhancing supply chain efficiency.
 
 
 </li>
 </ul>
 
 Experience Required
 
 
 
 <ul>
 <li>
 5-7 years of experience in a customer operations role, preferably in the FMCG/Ecommerce industry
 </li>
 <li>
 Knowledge of SAP and CRM tools will be an added advantage.
 </li>
 <li>
 Experience with data visualization and Business Intelligence tools such as Tableau, Power BI.
 
 
 </li>
 </ul>
 
 Qualification &amp; Skills Required
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in any discipline
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment.
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 </ul>
</div>

Assistant Manager -  Customer Operations

Aditya Birla Fashion and Retail Ltd.

<div>
 
 Job Title
 
 
 
 Assistant Manager &ndash; Legal (Associate Regional Counsel)
 
 
 
 Qualification
 
 <ul>
 <li>
 
 LLB / LLM
 
 from a recognized university
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 
 6&ndash;10 years
 
 of total legal experience
 
 (mandatory)
 
 </li>
 <li>
 
 Minimum 1 year
 
 of hands-on
 
 court experience
 
 
 (mandatory)
 
 </li>
 <li>
 
 Minimum 4 years
 
 of
 
 corporate legal experience
 
 
 (mandatory)
 
 </li>
 <li>
 Prior experience in the
 
 retail industry
 
 
 (mandatory)
 
 </li>
 <li>
 Strong experience in
 
 property-related legal agreements
 
 
 (mandatory)
 
 </li>
 </ul>
 
 Key Responsibilities
 
 <ul>
 <li>
 Handle
 
 property legal matters
 
 , including drafting, reviewing, and negotiating:
 </li>
 <li>
 Lease deeds
 </li>
 <li>
 Leave &amp; License agreements
 </li>
 <li>
 Sale deeds, MOUs, amendments, and renewals
 </li>
 <li>
 Manage
 
 litigation and court matters
 
 , including coordination with external counsels, case tracking, filings, and follow-ups
 </li>
 <li>
 Provide
 
 legal advisory support
 
 to business teams on day-to-day corporate and operational matters
 </li>
 <li>
 Draft, review, and negotiate
 
 corporate contracts
 
 , vendor agreements, NDAs, and commercial agreements
 </li>
 <li>
 Ensure
 
 compliance with applicable laws
 
 and internal legal policies
 </li>
 <li>
 Support regional legal requirements and act as a
 
 legal SPOC
 
 for internal stakeholders
 </li>
 <li>
 Assist in risk assessment and mitigation for property and retail operations
 </li>
 </ul>
 
 Mandatory Skill Set
 
 <ul>
 <li>
 Strong knowledge of
 
 property laws and real estate documentation
 
 </li>
 <li>
 Experience handling
 
 both corporate legal work and court matters
 
 </li>
 <li>
 Exposure to
 
 retail industry legal operations
 
 </li>
 <li>
 Ability to work closely with business, finance, and operations teams
 </li>
 <li>
 Good drafting, negotiation, and communication skills
 </li>
 </ul>
 
 Good to Have
 
 <ul>
 <li>
 Experience in
 
 fashion or lifestyle retail
 
 </li>
 <li>
 Strong
 
 mix of corporate and litigation exposure
 
 </li>
 <li>
 Prior experience supporting
 
 regional or multi-location retail operations
 
 </li>
 </ul>
 
 
</div>

Assistant Manager - Legal - Associate Regional Counsel

Pru Life UK

<div>
 Prudential&rsquo;s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people&rsquo;s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
 
 
 
 Prudential (UK) in partnership with HCL group
 
 plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.
 
 
 This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group&rsquo;s experience in technology and healthcare solutions.
 
 
 Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India&rsquo;s first World Cup Victory!
 
 
 Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
 
 
 To partner with us in this mission, we are looking for a talented Assistant Manager &ndash; Claims Management to join our Experience team in Mumbai.
 
 
 
 Assistant Manager &ndash; TPA Claims Management
 
 
 
 As an Assistant Manager Claims, your typical week might include the following:
 
 
 <ul>
 <li>
 Guiding TPA processing team by providing medical opinion for Health Insurance Claims
 </li>
 <li>
 Ensure claims of valid settlements are made according to the company practice and procedures.
 </li>
 <li>
 Processing and approving medical claims pertaining to Indemnity, Benefit for both Group and Retail, with sharp FWA and Loss minimization approaches.
 </li>
 <li>
 Thorough on the compliance and regulatory requirements and implementation in the claims process.
 </li>
 <li>
 Case management of potential cases to Network team, maintaining data of referred/saving achieved/impact against cashless outgo.
 </li>
 <li>
 Automation and rule driven decision making with timely update of benefit in TAT / TMS / Transaction
 </li>
 <li>
 Create and reviewing claim simplification guidelines to Improve TAT, Minimize transaction.
 </li>
 <li>
 Medical decisioning and guidance to the team
 </li>
 <li>
 Audit of TPA processed claims and also Inhouse processed claims.
 </li>
 <li>
 Regulatory compliances &ndash; Claim processing guideline as per compliance and timely implementation of any New Circular.
 </li>
 <li>
 Train TPA teams &ndash; Timely Training of TPA for new benefit, process change, Understanding and claim Philosophy as per PHI standard.
 </li>
 <li>
 Benefit claims &ndash; Well versed with processing of Benefit claims, Creating SOP, Pay-out framework to Nominee/Legal heir.
 </li>
 <li>
 Collaborate with FWA Manager to provide inputs from agencies for efficient Fraud restriction and necessary checks and balances in system.
 </li>
 <li>
 Re-UW opinion for non-disclosure cases &ndash; Training to Team for indicated cases for Re-UW referral, tracking and corrective action basis UW decision.
 </li>
 <li>
 Extend support to the sales/distribution &ndash; Separate prioritization que for green channel, Specific Agent, Broker.
 </li>
 <li>
 Set up and create robust governance to manage TPA process with great efficiency.
 </li>
 <li>
 Proficient with medical terms &amp; systems (including ICD/CPT/PCS codes).
 
 
 </li>
 </ul>
 
 You could be the right candidate if you&hellip;
 
 
 
 <ul>
 <li>
 Are a doctor by training (/BAMS/BHMS/BDS)
 </li>
 <li>
 Have 03-05 years&rsquo; experience of health Insurance claim processing management with at least 1-2 years&rsquo; experience as team leader managing and holding responsibility daily claim flow.
 </li>
 <li>
 Understands the TPA ecosystem and has experience of managing TPA model (Preferred)
 </li>
 <li>
 Have startup experience or setting up a team from scratch (Preferred but not mandatory)
 </li>
 <li>
 Should be a decisive &amp; creative individual.
 </li>
 <li>
 Should be able to make quick decisions and have good judgment and analytical skills
 </li>
 <li>
 Have an excellent verbal and written communication skills and strong negotiation skills.
 </li>
 <li>
 Always open to embracing change and be able to manage it
 
 
 </li>
 </ul>
 
 This could be the gig for you if you&hellip;
 
 
 
 <ul>
 <li>
 Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
 </li>
 <li>
 Like to work in a culture where everyone can see what others are doing
 </li>
 <li>
 Take help from others when stuck and encourage others when there are setbacks
 </li>
 <li>
 Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer
 </li>
 <li>
 Have strong clinical knowledge and clinical decision-making skills
 </li>
 <li>
 Have built best in class processes from a scratch.
 </li>
 <li>
 Are passionate about leveraging digital tools to transform customer experience What can make you extra special.
 
 
 </li>
 </ul>
 
 What Can Make You Extra Special
 
 
 
 <ul>
 <li>
 It&rsquo;s a great if you have already read books like Blue Ocean strategy &amp; Zero to One. Before you saw them mentioned here.
 </li>
 <li>
 You have real stories to tell about how your team, and you challenged convention and took the path less travelled.
 </li>
 <li>
 We are keen to listen to your story; doesn&rsquo;t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly.
 
 
 </li>
 </ul>
 
 Location: Mumbai
 
 
 
 
 Prudential is an equal opportunity employer.
 
 We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
</div>

PHI - Assistant Manager- Claims Management

Kotak Life

<div>
 
 
 Role:
 
 Business Analyst
 
 
 
 Job Title:
 
 Chief Manager / Assistant Vice President
 
 
 
 Department:
 
 Customer Value Management (CVM)
 
 
 
 Experience:
 
 6 years +
 
 
 
 Education:
 
 BE / MCA / MBA
 
 
 
 Work Location:
 
 Goregaon (East), Mumbai
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We are seeking a proactive
 
 Mid-Level Business Analyst
 
 to join the Marketing Intelligence Unit (MIU). This strategic role is dedicated to interpreting refined data and driving actionable insights for CVM, Happy You, Smart Sell and Marketing. The candidate will translate complex analytical findings into formal
 
 Opportunity Briefs
 
 , clearly articulating revenue potential and strategic recommendations. Success is measured by the value of the realized revenue uplift from implemented initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &middot;
 
 Opportunity Identification:
 
 Proactively analyze key metrics and analytical findings (sourced from the SAS Data Mart) to identify and prioritize high-value cross-sell, up-sell, and retention opportunities across all customer touchpoints.
 
 
 
 
 
 &middot;
 
 Strategic Translation:
 
 Convert complex analytical outputs into clear, concise, and persuasive
 
 Opportunity Briefs
 
 , detailing the precise target audience, execution steps, and quantified expected revenue uplift for execution teams.
 
 
 
 
 
 &middot;
 
 Hypothesis Formulation:
 
 Develop and structure rigorous business hypotheses related to customer behavior, product propensity, and channel effectiveness for the Data Analyst to validate.
 
 
 
 
 
 &middot;
 
 Stakeholder Engagement:
 
 Act as the primary liaison between the Marketing Intelligence Unit (MIU) and operational execution teams (CVM, Marketing), presenting strategic findings and securing consensus on opportunity deployment.
 
 
 
 
 
 &middot;
 
 Impact Tracking:
 
 Meticulously track and report on the
 
 Realized Revenue Uplift (RRU)
 
 generated by implemented opportunities, conducting post-campaign analysis to provide continuous strategic feedback.
 
 
 
 
 
 &middot;
 
 Customer Journey Mapping:
 
 Utilize data-driven insights to propose and formalize enhancements to the existing Direct-to-Customer (D2C) hot leads journey, focusing on hyper-personalization and communication sequencing.
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 &middot; Bachelor&rsquo;s degree in Business, Finance, Economics, or a related field with a strong quantitative component.
 
 
 
 
 
 &middot; 6 years + experience in a role requiring the translation of data/analytics into formal business strategy or sales/marketing action plans.
 
 
 
 
 
 &middot; Proven ability to interpret statistical models, analytical reports, and large datasets to extract meaningful, strategic business insights.
 
 
 
 
 
 &middot; Excellent presentation and professional communication skills, capable of influencing senior-level stakeholders and operational teams.
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 &middot;
 
 Significant prior experience in the Life Insurance industry is highly preferred
 
 to ensure accurate interpretation of product and compliance implications.
 
 
 
 
 
 
 
 
 &middot; Demonstrated experience in creating detailed business cases or strategy documents that define scope, projected ROI, and resource requirements
 
</div>

Business Analyst

<div>
 
 Job Description
 
 
 
 
 DEPARTMENT MANAGER
 
 
 
 
 
 
 
 
 WHAT YOU&rsquo;LL DO As a Department Manager, you&rsquo;ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you&rsquo;ll create an environment where everyone can thrive. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 
 
 
 
 
 
 You will:
 
 
 
 
 &rarr; Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
 
 
 
 
 &rarr; Take responsibility for your store and department&rsquo;s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
 
 
 
 
 &rarr; Manage team planning, scheduling, and ensure seamless opening and closing routines.
 
 
 
 
 &rarr; Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
 
 
 
 
 &rarr; Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
 
 
 
 
 &rarr; Represent yourself and the brand positively during all customer interactions.
 
 
 
 
 
 
 
 
 WHO YOU&rsquo;LL WORK WITH
 
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 
 
 
 
 
 WHO YOU ARE
 
 
 
 
 We are looking for people with&hellip;
 
 
 
 
 &rarr; Experience in retail management and operations.
 
 
 
 
 &rarr; Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
 
 
 
 
 &rarr; Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
 
 
 
 
 
 
 
 
 And people who are&hellip;
 
 
 
 
 &rarr; Strong and confident leaders who inspire, coach, and develop their teams with integrity.
 
 
 
 
 &rarr; Thriving in collaborative, dynamic environments, with a solution-focused mindset.
 
 
 
 
 &rarr; Motivated to create great customers experiences while promoting and selling our products.
 
 
 
 
 &rarr; A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
 
 
 
 
 &rarr; Effective communicators, creative, and curious.
 
 
 
 
 &rarr; Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.
 
 
 
 
 
 
 
 
 WHO WE ARE
 
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 
 
 
 
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 
 
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 
 
 &middot; We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 
 
 
 
 &middot; We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 
 
 
 
 &middot; We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 
 
 
 
 &middot; You will have access to a large global talent community, where career growth and aspirations have no limits.
 
 
 
 
 &middot; We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 
 
 
 
 &middot; You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 
 
 
 
 &middot; We offer 5 days of working in a week to have great work life balance.
 
 
 
 
 
 
 
 
 JOIN US
 
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 
 
 
 
 
 
 Take the next step in your career together with us. The journey starts here.
 
 
 
 
 
 
 
 
 
 
 
 
 *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 
 
 
 Additional Information
 
 
 
 
 This position will be for Pune and Mumbai both.
 
 
 
</div>

Department Manager

SMC India

<div>
 
 
 We are seeking a proactive and technically Highly skilled Regional Manager /AVP Engineering Services SMC to drive/Accountability and Ownership of
 
 
 
 
 
 <ul>
 <li>
 Multiple customer Utility O&amp;M services support to the M&amp;E customers.
 </li>
 <li>
 Ensure 100% Business retention on O&amp;M services.
 </li>
 <li>
 Techno Commercial Survey and Proposal Support to sales team .
 </li>
 <li>
 Ensure adequacy of skilled resources availability to O&amp;M customer.
 </li>
 <li>
 Accountability for 100% revenue billed for all O&amp;M customer through Team.
 </li>
 <li>
 Customer interaction and customer relation/upkeep on M&amp;E for all regions.
 </li>
 <li>
 Accountability to maintain Standardization of M&amp;E operations and documents
 </li>
 <li>
 Training assurance for all M&amp;E customer.
 </li>
 <li>
 Ensure safety and PPE standards are met for all O&amp;M customers.
 </li>
 <li>
 Incident and Accident Report accountability within TAT of O&amp;M customer.
 </li>
 <li>
 Ensure 100% SOW and SLA KPI delivered to M&amp;E customers.
 </li>
 <li>
 Ensure ESG parameters are adhered at sites on O&amp;M
 </li>
 <li>
 Ensure Organic Growth with the existing customer.
 </li>
 <li>
 As instructed and required by the reporting manager.
 </li>
 <li>
 Laise with SMC internal departments for on site business UPKEEP.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Electrical/ Mechanical or Industrial Engineering. MBA preferred.
 
 </li>
 <li>
 
 10- 15 years of experience in Utility /Infra Operation and Maintenance skills in FM space
 
 </li>
 <li>
 
 Preferred if he headed Engineering department of any small or big IFM company.
 
 </li>
 <li>
 
 Strong understanding of utility systems, maintenance practices, and asset lifecycle management.
 
 </li>
 <li>
 
 Knowledge of O&amp;M KPIs, SLAs, and condition-based or predictive maintenance methods.
 
 </li>
 <li>
 
 Excellent communication, negotiation, and stakeholder management skills.
 
 </li>
 <li>
 
 Proficiency in MS Office, Excel, PP and related software.
 
 </li>
 <li>
 
 Familiarity with CMMS (Computerized Maintenance Management Systems) or SCADA integration in O&amp;M.
 
 </li>
 <li>
 
 Understanding of HSE standards and compliance requirements in utility operations.
 
 </li>
 </ul>
 
 
</div>

Regional Manager (Technical Operations)

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Product Manager &ndash; Affordable Mortgage Loans
 
 
 
 Business:
 
 Affordable Mortgages Loans
 
 
 
 Function/ Department:
 
 Affordable Mortgages Loans
 
 
 
 Job Purpose
 
 
 
 'The Product Manager &ndash; Affordable Mortgage Loans will be responsible for managing the end-to-end lifecycle of the Affordable HL &amp; LAP product within the Affordable Mortgage Loans business unit. Based in Mumbai at Naman Chambers, the role involves strategic oversight of product development, process optimization, market analysis, and P&amp;L management. The ideal candidate will drive innovation, streamline operations, and ensure competitive positioning in the market.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 Primary Responsibilities
 
 
 <ul>
 <li>
 Develop ongoing market insights and identify sector trends.
 </li>
 <li>
 Evaluate competitor offerings and conduct SWOT analysis to uncover opportunities.
 </li>
 <li>
 Configure product features and positioning based on market dynamics.
 </li>
 <li>
 Conduct post-launch product audits and competitor re-evaluation.
 </li>
 <li>
 Analyse product and portfolio performance metrics.
 </li>
 <li>
 Refine pricing structures and adjust marketing and promotional strategies.
 </li>
 <li>
 Assess channel performance and rationalize product portfolios.
 </li>
 <li>
 Design innovative and seamless customer journeys.
 </li>
 <li>
 Customize and digitize loan processes and system platforms.
 </li>
 <li>
 Determine product pricing using market research and cost analysis.
 </li>
 <li>
 Analyze the PnL, To find relevant trends and shar the same with stakeholders
 
 
 </li>
 </ul>
 
 Secondary Responsibilities
 
 
 
 '
 
 
 <ul>
 <li>
 Develop and deliver training modules for internal teams.
 </li>
 <li>
 Coordinate with support verticals and stakeholders for smooth product operations.
 </li>
 <li>
 Maintain MIS and product decks for periodic reviews.
 </li>
 <li>
 Engage with sales teams daily to drive disbursal volumes and maximize reach.
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 Graduate/Post Graduate
 
 
 
 Experience
 
 
 
 2 to 5 Years
</div>

Product Manager - Affordable Mortgages Loans

Explore 171+ Assistant manager customer operations in Mumbai this March. Find roles across top companies and apply now to boost your career.