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assistant manager hr operations

IntouchCX

<div>
 
 About IntouchCX
 
 
 
 IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
 
 
 About The Job
 
 
 
 We are looking for an Assistant Manager, Human Resources Operations who will execute employment strategies and actions while meeting the business needs and compliance for all legal requirements.
 
 
 As an Assistant Manager of HR Operations, You Will&hellip;
 
 
 <ul>
 <li>
 Research, implement and administer all company benefit plans
 </li>
 <li>
 Lead a team of 4-5 employees
 </li>
 <li>
 Responsible for executing all Human Resources Operations processes as per the agreed service level agreements with a high level quality in all deliverables
 </li>
 <li>
 Maintain in-depth knowledge of statutory requirements related to HR, reducing risks and ensuring regulatory compliance all times
 </li>
 <li>
 Develop and maintain Human Resources (HR) systems that meet HRMS personnel information needs
 </li>
 <li>
 Prepare onboarding email templates for the employees
 </li>
 <li>
 Stay up-to-date with innovative and creative ways of onboarding new employees
 </li>
 <li>
 Strive for continuous improvements and work excellence on HR operational matters
 </li>
 <li>
 Work closely with relevant key business leaders in building together a cost-efficient business operating culture for the organization and team
 </li>
 <li>
 Oversee HR databases and internal software
 </li>
 <li>
 Consult with line management providing HR guidance when appropriate
 </li>
 <li>
 Analyze and monitor HR performance metrics and KPIs
 </li>
 <li>
 Prepare periodic reports for management, as necessary and timely manner
 </li>
 <li>
 Carry out tasks as assigned by the HR Senior Manager/Director
 
 
 </li>
 </ul>
 As an Assistant Manager of HR Operations, You Have&hellip;
 
 
 <ul>
 <li>
 3-4 years of relevant experience as an Onboarding Specialist or a similar role in the Human Resources Department
 </li>
 <li>
 Strong experience working with Applicant Tracking Systems and Employee Onboarding Software
 </li>
 <li>
 Good understanding of general Human Resources policies and procedures
 </li>
 <li>
 Strong knowledge of various employment/labor laws
 </li>
 <li>
 Ability to maintain sensitive and confidential information
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to manage and handle multiple tasks
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Must be able to identify and resolve problems in a timely manner
 </li>
 <li>
 Strong decision-making skills
 </li>
 </ul>
</div>

Assistant Manager, HR Operations

Foundever

<div>
 
 Role Overview
 
 
 
 The HR Generalist supports day-to-day HR operations, employee administration, and basic employee relations. This role focuses on transactional HR activities, ensuring accuracy and timeliness across documentation, leave validation, inductions, and first-level inquiries. The HR Generalist also supports the HRBP by escalating critical feedback, assisting with follow-ups, and providing administrative support where needed.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Core HR Operations
 </li>
 <li>
 Validate sick leaves and ensure compliance with documentation requirements.
 </li>
 <li>
 Follow up with People Services on hiring documents, contract renewals, and signing status (non-decision-making role).
 </li>
 <li>
 Process adherence-related deductions accurately and within timelines.
 </li>
 <li>
 Conduct simple, first-level investigations and document findings for HRBP review.
 </li>
 <li>
 Follow up on actioning preset disciplinary actions according to site process.
 </li>
 <li>
 Administrative Support
 </li>
 <li>
 Assist employees with payslip queries, HITS entries, and basic HR inquiries.
 </li>
 <li>
 Facilitate the HR portion of weekly inductions for new joiners (agents).
 </li>
 <li>
 Leavers &amp; Offboarding
 </li>
 <li>
 Conduct leaver calls to gather feedback and ensure smooth offboarding.
 </li>
 <li>
 Escalate critical or sensitive feedback immediately to the HRBP.
 </li>
 <li>
 Ensure exit details and documentation are properly updated.
 </li>
 <li>
 HRBP Support
 </li>
 <li>
 Provide operational and administrative support to the HRBP as required.
 </li>
 <li>
 Assist with trackers, follow-ups, and coordination of HR activities.
 </li>
 <li>
 Support implementation of HR processes and initiatives as directed.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 At Foundever, we make things simple
 
 
 
 Put simply, our mission is to be the solutions and the team behind the best experiences for the world&rsquo;s leading brands. Wherever and whenever needed.
 
 
 Of course, we know simple is rarely easy. That&rsquo;s why we invest in creating innovative and human-centric capabilities, designed to deliver competitive advantage for you in the moments that matter.
 
 
 
 Job Description
 
 
 
 The ideal candidate will have experience in all areas related to the human resources field. They should be
 
 
 comfortable onboarding new candidates and collecting necessary background information as well as
 
 
 assisting employees while at work. This candidate should work closely with management to provide
 
 
 employee training and establish ways to increase employee engagement.
 
 
 <ul>
 <li>
 Act as a &lsquo;bridge&rsquo; between operations and all shared functions (Recruitment, Compensation and
 
 
 </li>
 </ul>
 benefits, Training, Facilities, IT, global teams).
 
 
 <ul>
 <li>
 Responsible for employee retention &amp; satisfaction strategies for the specific project.
 </li>
 <li>
 Participate in the development of HR objectives and systems, including metrics, queries, and
 
 
 </li>
 </ul>
 
 Standard Reports For Ongoing Company Requirements.
 
 
 
 <ul>
 <li>
 Assist in administering benefits, compensation, and employee performance programs.
 </li>
 <li>
 Suggest new procedures and policies to continually improve the efficiency of the HR department
 
 
 </li>
 </ul>
 and organization as a whole, and to improve the employee experience.
 
 
 <ul>
 <li>
 Ensure legal compliance with HR state and labor regulations and applicable employment laws, and
 
 
 </li>
 </ul>
 update policies and/or procedures as required.
 
 
 <ul>
 <li>
 Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
 </li>
 <li>
 Maintain employee files and records in electronic and paper form.
 </li>
 <li>
 Facilitate a culture of open and honest two-way communication, ensuring key messages are
 
 
 </li>
 </ul>
 cascaded to all team members, encouraging feedback and sharing of ideas and best practices.
 
 
 <ul>
 <li>
 Maintain an environment that embraces the Foundever values and culture, and reinforces the
 
 
 </li>
 </ul>
 spirit of teamwork, people commitment, and loyalty.
 
 
 <ul>
 <li>
 Encourage associates to actively participate in company and project initiatives.
 </li>
 <li>
 Follow up on a monthly basis actions identified from processes.
 </li>
 <li>
 Ensure accurate and timely communication of any client/campaign issues to the Operations
 
 
 </li>
 </ul>
 Manager.
 
 
 <ul>
 <li>
 Undertake formal semester focus groups with all team members to gather feedback.
 </li>
 <li>
 Follow-up on focus groups action with OPS &amp; shared functions ensuring a high action completion
 
 
 </li>
 </ul>
 rate.
 
 
 <ul>
 <li>
 Provide support to mid-management and OM in day-to-day team management.
 </li>
 <li>
 Be involved in performance improvement plans ensuring support actions and expectations are
 
 
 </li>
 </ul>
 clear.
 
 
 <ul>
 <li>
 Participate in the creation of project-specific training plans, by collaborating with Project
 
 
 </li>
 </ul>
 Management, trainers &amp; HR Learning function.
 
 
 <ul>
 <li>
 Provide support during any professional conflict.
 </li>
 <li>
 Present the project&rsquo;s monthly HR stats to the HR Manager, OM, and Site Director (Attrition, Active
 
 
 </li>
 </ul>
 HC, Project Recruitment, Challenges, etc.)
 
 
 <ul>
 <li>
 Participate in the organization of project events (team building, Foundever Egypt events, etc.)
 </li>
 <li>
 Participate in client meetings when requested (QBR, client visits, etc.)
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience in Business, Human Resources, or a related area.
 </li>
 <li>
 Advanced level of English (at least C1), both verbal and written.
 </li>
 <li>
 Experience in a BPO environment for at least 1 year.
 </li>
 <li>
 Experience as HR Business Partner/ HR Generalist for at least 3 years .
 </li>
 <li>
 Good understanding and experience in the office environment.
 </li>
 <li>
 Solid understanding and use of computer (Internet, e-mail, MS Office, Payroll platforms, and
 
 
 </li>
 </ul>
 systems).
 
 
 <ul>
 <li>
 Ability for problem-solving, conflict resolution, motivation, and negotiation.
 </li>
 <li>
 Effective interpersonal, coaching, and leadership skills.
 </li>
 <li>
 Excellent telephone, keyboard, verbal, and written communication skills.
 </li>
 <li>
 Effective time management.
 </li>
 <li>
 Ability to organize and prioritize, set priorities, and multi-task.
 </li>
 <li>
 Patience, empathy, and a unique ability to manage stress.
 </li>
 <li>
 People-oriented.
 </li>
 <li>
 Excellent communication, interpersonal, facilitation, and influencing skills.
 </li>
 <li>
 Dependable, reliable, and able to perform duties with minimum supervision.
 </li>
 <li>
 Ability to interact positively with staff at all levels.
 </li>
 </ul>
</div>

HR Specialist

Premier Group

<div>
 
 
 We&rsquo;re Hiring | Group CEO Personal Assistant &amp; Office Manager
 
 
 
 
 
 
 We are looking for a
 
 high-caliber, proactive professional
 
 to support our Group CEO and manage office operations with excellence.
 
 
 
 
 
 If you are someone who:
 
 
 ✔ Thrives in fast-paced environments
 
 
 ✔ Has strong organizational and communication skills
 
 
 ✔ Can handle confidential matters with professionalism
 
 
 &hellip;this opportunity is for you.
 
 
 
 
 
 
 🌟 About the Role
 
 
 
 We are seeking a highly organized and professional
 
 Personal Assistant &amp; Office Manager
 
 to support the Group CEO while ensuring efficient day-to-day office operations. This role is critical in maintaining executive effectiveness and a well-structured work environment.
 
 
 
 
 
 
 🧩 Key Responsibilities
 
 
 
 
 Executive Support
 
 
 <ul>
 <li>
 Manage CEO calendar, meetings, and travel arrangements
 </li>
 <li>
 Prepare reports, presentations, and meeting materials
 </li>
 <li>
 Handle confidential correspondence and communication
 </li>
 <li>
 Coordinate with internal and external stakeholders
 </li>
 <li>
 Track priorities and follow up on key action points
 </li>
 </ul>
 
 
 Office Management
 
 
 <ul>
 <li>
 Oversee daily office operations and administration
 </li>
 <li>
 Manage vendors, supplies, and service providers for the group office
 </li>
 <li>
 Coordinate meetings, events, and office logistics
 </li>
 <li>
 Maintain a professional and efficient workplace environment
 </li>
 </ul>
 
 
 
 
 
 🎯 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or relevant field
 </li>
 <li>
 
 +10 years of experience
 
 supporting senior executives
 </li>
 <li>
 Fluency in
 
 English &amp; Arabic
 
 (written and spoken)
 </li>
 <li>
 Strong proficiency in
 
 Microsoft Office tools
 
 </li>
 <li>
 High level of
 
 confidentiality and professionalism
 
 </li>
 <li>
 Preferably Female between 35-45
 </li>
 </ul>
 
 
 💼 Competencies
 
 
 <ul>
 <li>
 Strong organizational &amp; multitasking skills
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Professional communication and stakeholder management
 </li>
 </ul>
 
 
 
 
 
 🎁 What We Offer (EVP &ndash; Egypt Market)
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 annual bonus, medical, social and life insurance for self
 </li>
 <li>
 Exposure to
 
 top executive leadership and mutiple brands
 
 </li>
 <li>
 Dynamic and professional work environment
 </li>
 <li>
 Stable and reputable organization
 </li>
 </ul>
 
 
</div>

Personal Assistant to Group CEO

Waffarha

<div>
 
 Job Summary
 
 
 
 The Call Center Manager is responsible for overseeing daily call center operations, ensuring high levels of customer satisfaction, team performance, and service quality. This role manages staff, optimizes processes, monitors KPIs, and works closely with other departments to meet business objectives.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage and supervise daily call center operations (inbound/outbound).
 </li>
 <li>
 Lead, coach, and develop team leaders and call center agents.
 </li>
 <li>
 Set performance goals and monitor KPIs such as AHT, SLA, CSAT, QA scores, and attendance.
 </li>
 <li>
 Ensure excellent customer service standards and handle escalated customer complaints.
 </li>
 <li>
 Prepare schedules, shifts, and workforce planning to meet service levels.
 </li>
 <li>
 Conduct regular performance reviews and provide constructive feedback.
 </li>
 <li>
 Identify training needs and coordinate onboarding and ongoing training programs.
 </li>
 <li>
 Develop and improve call center policies, procedures, and workflows.
 </li>
 <li>
 Prepare daily, weekly, and monthly performance reports for management.
 </li>
 <li>
 Ensure compliance with company policies, data privacy, and quality standards.
 </li>
 <li>
 Collaborate with HR, IT, and Operations to improve systems and processes.
 </li>
 <li>
 Manage call center tools, CRM systems, and telephony platforms.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred).
 </li>
 <li>
 3&ndash;5 years of experience in call center operations, with at least 2 years in a managerial role.
 </li>
 <li>
 Strong leadership and people-management skills.
 </li>
 <li>
 Experience working with KPIs, dashboards, and performance reporting.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Strong analytical and decision-making abilities.
 </li>
 <li>
 Proficiency in CRM systems and call center software.
 </li>
 <li>
 Fluent in English (additional languages are a plus).
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Team leadership &amp; coaching
 </li>
 <li>
 Customer experience management
 </li>
 <li>
 Performance analysis &amp; reporting
 </li>
 <li>
 Conflict resolution
 </li>
 <li>
 Process improvement
 </li>
 <li>
 Time &amp; workforce management
 </li>
 </ul>
</div>

Call Center Manager

Expleo Group

<div>
 We are seeking a detail-oriented and efficient HR Operations Specialist to join our Human Resources team. This role is essential in ensuring the smooth and effective operation of HR processes and systems. The HR Operations Specialist will handle a variety of administrative and operational tasks, supporting the HR department in delivering high-quality services to employees.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 HR Administration: Manage employee records, ensuring all information is accurate, up-to-date, and compliant with legal requirements.
 </li>
 <li>
 Onboarding and Offboarding: Coordinate the onboarding process for new hires, including preparing offer letters, conducting orientation sessions, and ensuring all necessary paperwork is completed. Manage the offboarding process for departing employees.
 </li>
 <li>
 HR Systems Management: Maintain and update HR systems and databases, ensuring data integrity and confidentiality.
 </li>
 <li>
 Compliance: Ensure HR practices comply with local, state, and federal regulations. Assist with audits and reporting requirements.
 </li>
 <li>
 Employee Relations: Serve as a point of contact for employee inquiries and issues, providing guidance and support as needed.
 </li>
 <li>
 HR Reporting: Generate and analyze HR reports, providing insights and recommendations to HR leadership.
 </li>
 <li>
 Process Improvement: Identify opportunities to streamline and improve HR processes, contributing to the overall efficiency of the HR function.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree
 </li>
 <li>
 Experience: Previous experience in HR operations or a similar administrative role is preferred.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Excellent attention to detail and accuracy.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Familiarity with HR software and systems (e.g., HRIS, payroll systems).
 </li>
 <li>
 Excellent communication skill in German and English and good interpersonal skills.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Problem-solving skills and a proactive approach to tasks.
 </li>
 </ul>
</div>

HR Operations Specialist | German speaker

e& CX Solutions Egypt

<div>
 
 
 Location:
 
 Cairo, Egypt
 
 Job Type:
 
 Full Time
 
 
 Role Overview
 
 
 Our project is entering a new chapter of disciplined, profitable growth, expanding our category focus, deepening customer relevance, and building a world-class commercial engine across the region. To power this next phase, we are seeking an
 
 HR Specialist
 
 to support our Egypt-based teams. This role focuses on delivering core HR processes, ensuring compliance, and enhancing employee experience, while providing operational support to HR leadership and business managers.
 
 
 The ideal candidate brings solid HR generalist experience within fast-paced, technology-driven or ecommerce environments, with strong knowledge of Egyptian labor law and hands-on expertise across the employee lifecycle. This person should be detail-oriented, proactive, and passionate about supporting people and processes in a high-growth environment.
 
 
 Key Responsibilities
 
 
 
 1. HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Administer HR processes including contracts, benefits, and employee records.
 </li>
 <li>
 Ensure compliance with Egyptian labor law in all HR practices.
 </li>
 <li>
 Support disciplinary and grievance procedures with fairness and confidentiality.
 </li>
 </ul>
 
 
 2. Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Coordinate with Talent Acquisition to manage job postings, candidate screening, and interview scheduling.
 </li>
 <li>
 Support workforce planning activities by maintaining accurate headcount data.
 </li>
 <li>
 Facilitate onboarding programs to ensure smooth integration of new hires.
 </li>
 </ul>
 
 
 3. Performance &amp; Development Support
 
 
 <ul>
 <li>
 Assist in performance management cycles (goal-setting, reviews, calibrations).
 </li>
 <li>
 Track training and development initiatives, ensuring completion and reporting.
 </li>
 <li>
 Provide managers with HR data to identify performance or capability gaps.
 </li>
 </ul>
 
 
 4. Employee Engagement &amp; Experience
 
 
 <ul>
 <li>
 Support employee engagement surveys and initiatives.
 </li>
 <li>
 Act as a point of contact for employees on HR-related queries.
 </li>
 <li>
 Help organize local HR events and activities that promote inclusion and culture.
 </li>
 </ul>
 
 
 5. HR Data &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate HRIS and employee records.
 </li>
 <li>
 Prepare HR reports and analytics for leadership decision-making.
 </li>
 <li>
 Monitor attendance, leave, and other workforce metrics.
 </li>
 </ul>
 
 Experience &amp; Qualifications
 
 <ul>
 <li>
 2-3 years of HR generalist or specialist experience, ideally in ecommerce or fast-paced consumer businesses.
 </li>
 <li>
 Strong knowledge of Egyptian labor law and HR compliance requirements.
 </li>
 <li>
 Hands-on experience across recruitment, onboarding, employee relations, and HR operations.
 </li>
 <li>
 Proficiency in HR systems and data reporting.
 </li>
 <li>
 Strong organizational skills with attention to detail.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proactive, solutions-oriented, and able to manage multiple priorities.
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner

adidas

<div>
 
 Purpose &amp; Overall Relevance for the Organization
 
 Act as a strategic HR Business Partner for Retail in Egypt, driving the people agenda in alignment with business priorities.Lead and execute end-to-end HR strategies and initiatives, ensuring impactful delivery across all HR pillars (talent, performance, culture, engagement, and operations), while contributing to positioning the organization as an employer of choice.Own and drive key HR projects and transformations, translating business strategy into actionable plans and measurable outcomes.
 
 Key Responsibilities
 
 
 HR Business Partnering (Retail Focus)
 
 
 
 <ul>
 <li>
 Act as a trusted advisor to Retail leadership, proactively identifying and addressing business and people needs
 </li>
 <li>
 Drive and implement people strategy aligned with business objectives
 </li>
 <li>
 Provide expert guidance on organizational design, workforce planning, and change management
 </li>
 <li>
 Partner with managers on talent decisions, performance management, and employee relations topics
 </li>
 <li>
 Build strong relationships with key stakeholders to influence decision-making and drive business outcomes
 
 
 </li>
 </ul>
 
 Talent Management &amp; Development
 
 
 
 <ul>
 <li>
 Drive the talent agenda for Retail, including succession planning and bench strength development
 </li>
 <li>
 Identify capability gaps and partner with Talent/CoE teams to implement development solutions
 </li>
 <li>
 Support and challenge leaders on performance management, talent reviews, and calibration processes
 </li>
 <li>
 Foster a high-performance culture through continuous feedback and development
 </li>
 <li>
 Embed Diversity, Equity &amp; Inclusion (DEI) into the talent strategy by promoting gender balance, accelerating women in leadership, and enabling the inclusion and development of people with disabilities through targeted initiatives and equitable talent practices
 
 
 </li>
 </ul>
 
 Employee Experience &amp; Culture
 
 
 
 <ul>
 <li>
 Lead initiatives to enhance employee engagement, culture, and retention
 </li>
 <li>
 Drive action planning and ensure measurable improvements
 </li>
 <li>
 Ensure strong employee relations framework, addressing disciplinary and performance cases effectively
 </li>
 <li>
 Promote a culture aligned with company values, ensuring code of conduct compliance
 
 
 </li>
 </ul>
 
 HR Operations &amp; Governance
 
 
 
 <ul>
 <li>
 Ensure efficient execution of HR processes across the employee lifecycle (hire to retire)
 </li>
 <li>
 Oversee HR systems accuracy (e.g. SAP/SuccessFactors), reporting, and data integrity
 </li>
 <li>
 Ensure compliance with local labor law and internal policies
 </li>
 <li>
 Maintain and update internal HR policies and ensure proper implementation
 
 
 </li>
 </ul>
 
 Strategic HR Projects &amp; Initiatives
 
 
 
 <ul>
 <li>
 Lead and deliver key HR projects and transformation initiatives at country or cluster level
 </li>
 <li>
 Translate strategic priorities into clear roadmaps, milestones, and KPIs
 </li>
 <li>
 Drive project governance, tracking, and stakeholder alignment
 </li>
 <li>
 Provide data-driven insights and recommendations to support decision-making
 </li>
 <li>
 Collaborate cross-functionally (HR, Finance, Business) to ensure successful execution
 
 
 </li>
 </ul>
 
 Planning, Analytics &amp; Reporting
 
 
 
 <ul>
 <li>
 Utilize HR data and analytics to identify trends, risks, and opportunities
 </li>
 <li>
 Develop and monitor KPIs linked to business and people strategy
 </li>
 <li>
 Support budgeting, workforce planning, and cost analysis related to people agenda Key RelationshipsInternal:
 </li>
 <li>
 RTL HR Team across EMC
 </li>
 <li>
 Retail Leadership Team
 </li>
 <li>
 HR CoEs (Talent, Rewards, TA, etc.)
 </li>
 <li>
 Finance &amp; Workplace
 
 
 </li>
 </ul>
 
 External:
 
 
 
 <ul>
 <li>
 Vendors / HR service providers
 
 
 </li>
 </ul>
 
 Knowledge, Skills and Abilities
 
 
 
 <ul>
 <li>
 Strong business acumen with ability to connect HR strategy to business outcomes
 </li>
 <li>
 Proven stakeholder management and influencing skills
 </li>
 <li>
 Ability to operate at both strategic and operational levels
 </li>
 <li>
 Strong project management and execution capabilities
 </li>
 <li>
 Data-driven mindset with strong analytical skills
 </li>
 <li>
 Excellent communication and facilitation skills
 </li>
 <li>
 High level of ownership, accountability, and resilience
 </li>
 <li>
 Ability to work in a fast-paced, matrix organizationRequisite Education and Experience / Minimum Qualifications
 </li>
 <li>
 University degree in Business Administration, HR, or related field
 </li>
 <li>
 5&ndash;8 years of HR experience, with strong exposure to HRBP role
 </li>
 <li>
 Experience in retail or consumer-driven environments preferred
 </li>
 <li>
 Proven experience in leading projects or strategic HR initiatives
 </li>
 <li>
 Experience working with senior stakeholders and leadership teams
 </li>
 <li>
 Knowledge of labor law and HR best practices
 </li>
 <li>
 Experience in handling employee relations and workplace investigations
 
 
 </li>
 </ul>
 
 IT &amp; Language Skills
 
 
 
 <ul>
 <li>
 Advanced MS Office (Excel, PowerPoint)
 </li>
 <li>
 Experience with HR systems (SAP / SuccessFactors)
 </li>
 <li>
 Fluent in English and Arabic
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

HR Manager - Retail

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