assistant manager of operations

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 The Assistant Manager - Operations (Sales Ops) will be responsible for end-to-end execution of post-sale transaction operations for Bayut KSA. The role ensures payment verification, documentation compliance, SPA control, revenue readiness, and stakeholder coordination, enabling predictable revenue recovery and smooth transaction closure, internal and external customer support. This position plays a critical execution role within the centralized Sales Ops function and works closely with Sales, Commercial, Finance, Developers, and Customer Support teams. The Assistant Manager will manage and guide associate-level team members, ensuring task execution, performance tracking, and continuous development within the operations team.
 
 
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Oversee receipt and verification of customer payments
 </li>
 <li>
 Ensure payment proofs are complete, legitimate, and submitted within defined timelines
 </li>
 <li>
 Coordinate with Finance for confirmation and reconciliation
 </li>
 <li>
 Track payment-related SLAs and escalate delays or discrepancies
 </li>
 </ul>
 <ul>
 <li>
 Review and verify booking forms for accuracy and completeness
 </li>
 <li>
 Ensure alignment between:
 </li>
 <ul>
 <li>
 Booking forms
 </li>
 <li>
 CRM records
 </li>
 <li>
 Payment details
 </li>
 </ul>
 <li>
 Coordinate issuance, receipt, and verification of Sale &amp; Purchase Agreements (SPAs)
 </li>
 <li>
 Ensure SPA details match system records and booking data
 </li>
 <li>
 Maintain proper documentation logs and audit trails
 </li>
 </ul>
 <ul>
 <li>
 Track SPA issuance status for all applicable transactions
 </li>
 <li>
 Ensure SPAs are:
 </li>
 <ul>
 <li>
 Issued by developers
 </li>
 <li>
 Signed by relevant parties
 </li>
 <li>
 Verified before transaction closure
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Support revenue recognition readiness by ensuring transactions meet all documentation and verification criteria
 </li>
 <li>
 Coordinate with Finance on invoice eligibility and supporting documentation
 </li>
 <li>
 Prepare and maintain transaction visibility reports, including:
 </li>
 <ul>
 <li>
 DP vs SPA aging
 </li>
 <li>
 Verified Closed Won status
 </li>
 <li>
 Developer-wise recovery readiness
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Liaise with:
 </li>
 <ul>
 <li>
 Sales teams for transaction follow-ups
 </li>
 <li>
 Documentation teams for SPA execution
 </li>
 <li>
 Finance for invoicing and reporting
 </li>
 <li>
 Developers for SPA sharing and acknowledgements
 </li>
 </ul>
 <li>
 Ensure developer documentation expectations are met within agreed timelines
 </li>
 </ul>
 <ul>
 <li>
 Support internal sales teams through Ops/Sales Ops hotline for transaction-related queries
 </li>
 <li>
 Assist in customer-facing support related to transaction execution, documentation, and complaints
 </li>
 <li>
 Coordinate resolution of transaction-related issues, including refunds where applicable
 </li>
 </ul>
 <ul>
 <li>
 Ensure compliance with approved policies, SOPs, and workflows
 </li>
 <li>
 Identify execution gaps, bottlenecks, or recurring issues
 </li>
 <li>
 Proactively suggest process improvements to enhance efficiency and reduce leakage
 </li>
 <li>
 Support implementation of system-driven controls and CRM adoption
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Finance, or a related field
 </li>
 <li>
 Additional certifications in operations, compliance, or project management are a plus
 </li>
 <li>
 5-7 years of experience in: Operations, Sales Operations, Transaction management
 </li>
 <li>
 Real estate operations (preferred)
 </li>
 <li>
 Prior experience working in post-sale execution or documentation-heavy roles is highly desirable
 </li>
 <li>
 Experience in KSA / GCC real estate environment is a strong advantage
 </li>
 <li>
 Strong understanding of transaction workflows
 </li>
 <li>
 Payment verification and documentation handling
 </li>
 <li>
 Ability to manage SPAs and complex documentation processes
 </li>
 <li>
 Reporting and dashboard preparation (Excel / CRM-based)
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Strong follow-up and ownership mindset
 </li>
 <li>
 Ability to coordinate across multiple teams without authority bias
 </li>
 <li>
 Comfortable working with CRMs and internal systems
 </li>
 <li>
 Strong MS Excel / Google Sheets skillsEnglish: Professional proficiency
 </li>
 <li>
 Arabic: Preferred (especially for coordination with developers and customers)
 </li>
 <li>
 Adaptability
 </li>
 <li>
 High level of integrity
 </li>
 <li>
 Highly organised and detail-oriented
 </li>
 <li>
 Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 </ul>
 <ul>
 <li>
 Learning &amp; Development
 
 </li>
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #KSABayut
 
</div>

Assistant Manager - Sales Operation

ECEC East Consulting Engineering Company

<div>
 
 
 Position:
 
 Assistant Operations Manager
 
 
 
 Language Requirement:
 
 Arabic speaking
 
 
 
 Qualifications:
 
 
 
 
 1. Academic Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in engineering
 
 (Civil, Mechanical, Electrical, or Architectural) is mandatory.
 </li>
 <li>
 
 Registration:
 
 Must be a
 
 Consultant Engineer
 
 registered with the Saudi Council of Engineers (SCE). (Note: This is critical for local regulatory compliance and firm classification).
 </li>
 </ul>
 
 
 2. Professional Experience
 
 
 <ul>
 <li>
 
 Total Experience:
 
 Minimum of
 
 3 years
 
 of progressive experience in the engineering and consultancy sector.
 </li>
 </ul>
 
 
 3. Language &amp; Cultural Requirements
 
 
 <ul>
 <li>
 
 Language:
 
 Fluency in
 
 Arabic
 
 (writing, reading, and speaking) is mandatory for client negotiations and internal communication.
 </li>
 </ul>
 
 
 4. Certifications &amp; Licenses
 
 
 <ul>
 <li>
 
 Project Management Professional (PMP)
 
 from PMI.
 </li>
 </ul>
 
 
 5. Personal Attributes
 
 
 <ul>
 <li>
 
 Leadership:
 
 Ability to lead multicultural teams and act as a bridge between the technical engineering staff and the C-suite executives.
 </li>
 <li>
 
 Client Relations:
 
 Must possess a "Consultant's demeanor" with the ability to present to government clients (e.g., Ministries, AMANAs, Royal Commission).
 </li>
 <li>
 
 Problem Solving:
 
 Strong decision-making skills under pressure, particularly regarding project delays or technical disputes.
 </li>
 <li>
 
 Local Knowledge:
 
 Deep understanding of the Saudi market, including familiarity with government tenders (Etimad) and municipal approval processes.
 </li>
 </ul>
 
 
 
</div>

Assistant Operation Managers

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking a highly skilled and strategic-minded Assistant Manager - Strategy Oversight to join our dynamic team. In this role, you will be responsible for supporting the development, implementation, and monitoring of the company&rsquo;s strategic initiatives to ensure alignment with our long-term vision. You will work closely with senior leadership and cross-functional teams to oversee strategic projects, evaluate performance metrics, and drive continuous improvement efforts.
The ideal candidate will have a strong analytical background coupled with excellent project management skills, enabling effective oversight and execution of strategic plans that contribute to Qiddiya's growth and success as a leading entertainment destination.
Key Responsibilities<ul><li>
Support the formulation and communication of Qiddiya's strategic plans and business objectives.</li><li>
Monitor the progress of strategic initiatives, ensuring timely achievement of milestones and deliverables.</li><li>
Conduct in-depth analysis of operational and financial data to assess performance against strategic goals.</li><li>
Collaborate with various departments to identify risks and opportunities related to strategic projects.</li><li>
Prepare comprehensive reports and presentations for senior management and stakeholders.</li><li>
Facilitate workshops and meetings to promote strategic alignment and knowledge sharing across teams.</li><li>
Drive continuous improvement by recommending adjustments to strategies based on performance data and market trends.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Business Administration, Strategy, Finance, or related field.</li><li>
Minimum 4 years of experience in strategy, corporate planning, or business development roles.</li></ul> 

Benefits 
Offering a comprehensive compensation and benefits package.</div>

Assistant Manager - Strategy Oversight

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Experience in analyzing data to drive decisions
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Advanced proficiency in written and verbal English and local language
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working with multiple groups of stakeholders
 </li>
 <li>
 Experience in warehouse operations and logistics or equivalent
 </li>
 <li>
 Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3111843
</div>

Area Manager, FC Operations

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 This role is responsible for growing revenue to targets, managing multiple brands and aggregators. Minimize the non-commission spend on the aggregator (i.e. marketing, compensations, credits etc.).Maximize the aggregator platform efficiency to capture and process the orders.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 Strategic Accountabilities:
 
 
 <ul>
 <li>
 Define the growth strategy for each brand and aggregator, under your responsibility.
 </li>
 <li>
 Build the relationship with the aggregator, supporting senior management during negotiations &amp; contract renewals
 </li>
 <li>
 Act as the in-house expert on aggregator landscape, dynamics and potential disruptions, for responsible markets.
 </li>
 </ul>
 
 
 
 
 
 Operational Accountabilities:
 
 
 
 
 Aggregator Operations responsibilities
 
 
 <ul>
 <li>
 Lead aggregator operations management with internal operation stakeholders.
 </li>
 <li>
 Streamline ways of working with aggregators including IT projects.
 </li>
 <li>
 Be custodian of Marketing spends on aggregators and drive it for best ROI for business.
 </li>
 </ul>
 
 
 
 
 Project management responsibilities
 
 
 <ul>
 <li>
 Provide/institutionalize disciplined visibility into the state of the business under your responsibility (i.e. design and send out reporting matrices, scorecards, reports etc.)
 </li>
 <li>
 Ensure completion of projects &amp; initiatives to meet KPIs; be relentless and disciplined in engaging stakeholders in technology, finance, revenue management, aggregators and others, to deliver KPIs
 </li>
 <li>
 Report &amp; articulate status/progress of respective projects/tasks/responsibilities &ndash; in formal/informal settings
 </li>
 </ul>
 
 
 
 
 Commercial responsibilities
 
 
 <ul>
 <li>
 Forecast annual sales and transaction targets with monthly/weekly/daily breakdowns
 </li>
 <li>
 Create monthly/weekly marketing plans to achieve forecasts, with careful consideration of brand/channel cannibalization
 </li>
 <li>
 Minimize the marketing spend on aggregators and maximize conversions/RoI
 </li>
 <li>
 Minimize other expenses on aggregators (e.g. credits paid, commission ramp-up due to breach of thresholds)
 </li>
 <li>
 Identify other key drivers of revenue &amp; profitability (transactions, average check, sales mix, order frequency) and ensure these are addressed in the comprehensive growth plan for respective aggregator
 </li>
 <li>
 Liaise with Brand, FPA and franchisor teams to ensure buy-in/approvals/DoA for all forecasts &amp; growth plans
 </li>
 </ul>
 
 
 
 
 Guest experience responsibilities
 
 
 <ul>
 <li>
 Define targets of key guest experience metrics on aggregators (e.g. store ratings) and closely track them
 </li>
 <li>
 Create intervention projects required to address any guest experience deviations and liaise with Brand/HD/CC ops team
 </li>
 </ul>
 
 
 
 
 Other support responsibilities
 
 
 <ul>
 <li>
 Define the aggregator roll-out playbook, when launching new aggregators &ndash; address all the aspects of the deployment that can impact the commercials or guest experience
 </li>
 <li>
 Support the Brand/HD/CC ops team on aggregator channel initiatives, if required
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelors in Marketing
 </li>
 <li>
 Any additional training in analytics and/or excel modelling
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 8-10 years&rsquo; experience in an e-commerce/agency/multi-retail company, in a revenue/growth driving role
 </li>
 </ul>
 
 
 
 
 
 Knowledge:
 
 
 <ul>
 <li>
 A proven track record of new build and major alteration works
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication and negotiation skills
 </li>
 <li>
 Ability to work with people of various disciplines at all levels within an organization
 </li>
 </ul>
</div>

Assistant Manager – Growth & Cost Efficiency

A. Lange & Söhne

<div>
 
 About A. Lange &amp; S&ouml;hne
 
 
 
 
 Since the legend's reincarnation in 1994, A. Lange &amp; S&ouml;hne has been one of the most respected
 
 and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.
 
 
 
 PURPOSE
 
 
 
 As an Ambassador of A. Lange &amp; S&ouml;hne inside and outside the boutique, the mission of the Senior Watch Advisor is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to attain desired results through creative and effective use of resources and retail and CRM tools (iCM), prepare monthly action plans to achieve sales targets in order to meet or exceed personal monthly sales objective, while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines.
 
 
 
 Key Responsibilities
 
 
 
 
 
 SALES
 
 
 
 
 <ul>
 <li>
 Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
 </li>
 <li>
 Maximize profit whist controlling &amp; minimizing costs (discount, general expenses, third party commissions).
 </li>
 <li>
 Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
 </li>
 <li>
 Organize private viewing with potential VIPs in your region.
 </li>
 <li>
 Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
 </li>
 <li>
 Act as a reference in terms of building action plans to achieve personal targets.
 
 
 </li>
 </ul>
 
 
 BRAND AMBASSADORSHIP
 
 
 
 
 <ul>
 <li>
 Ensure Excellency within and outside of the boutique.
 </li>
 <li>
 Ensure maximum client welcoming, handling, and servicing.
 </li>
 <li>
 Keep learning about the products and brand and become a reference person for the Maison.
 </li>
 <li>
 Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs &amp; any third party.
 </li>
 <li>
 Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
 </li>
 <li>
 Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
 
 
 </li>
 </ul>
 
 
 CUSTOMER &amp; CRM RELATED ACTIVITIES
 
 
 
 
 <ul>
 <li>
 Ensure Service Excellency within the boutique at all time and with any boutique clients.
 </li>
 <li>
 Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
 </li>
 <li>
 Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
 </li>
 <li>
 Ensure accurate and genuine relationship building with customers.
 </li>
 <li>
 Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
 </li>
 <li>
 Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
 </li>
 <li>
 Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
 
 
 </li>
 </ul>
 
 
 STORE OPERATIONS MANAGEMENT
 
 
 
 
 <ul>
 <li>
 Actively taking part in monthly (quarterly, yearly) stocktaking and quality control.
 </li>
 <li>
 Actively ensuring all measures to avoid stock discrepancies at all times.
 </li>
 <li>
 Automatic replenishment of sold timepieces and active order requests.
 </li>
 <li>
 Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
 </li>
 <li>
 Represent boutique management during their absence.
 
 
 </li>
 </ul>
 
 
 FINANCIAL &amp; CASH REGISTER CONTROL
 
 
 
 
 <ul>
 <li>
 Compliance with procedures, and with legal, fiscal and customs regulations.
 </li>
 <li>
 Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
 
 
 </li>
 </ul>
 
 
 REPORTING
 
 
 
 
 <ul>
 <li>
 Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
 </li>
 <li>
 Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
 </li>
 <li>
 Proper and accurate networking among the competition, especially with neighboring boutiques.
 
 
 </li>
 </ul>
 
 
 TEAM WORK
 
 
 
 
 <ul>
 <li>
 Share new ideas, work related practices &amp; knowledge with boutique&rsquo;s members, office colleagues.
 </li>
 <li>
 Full and complete assistance to shift colleague during the sales ceremony.
 </li>
 <li>
 Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
 </li>
 <li>
 Proactively support in onboarding process of new boutique members.
 </li>
 </ul>
</div>

Senior Sales Associate

انالة الفندقية

Job Description: Chef AssistantJob Summary:The Assistant Chef supports the Head Chef/Kitchen Manager in all daily operations, ensuring high-quality food preparation and service. They assist in menu planning, food preparation, and maintaining strict food hygiene standards while managing inventory and supporting team members.Key Responsibilities:&middot; Food Preparation &amp; Cooking: Prepare ingredients, cook, and present dishes according to the Head Chef&rsquo;s recipes and standards.&middot; Kitchen Operations: Assist in managing the kitchen during service, ensuring smooth workflow.&middot; Inventory &amp; Stock Control: Monitor stock levels, assist in ordering, and manage ingredient storage, including controlling food waste.&middot; Hygiene &amp; Safety: Ensure the kitchen adheres to health, safety, and hygiene standards (HACCP).&middot; Team Support: Assist in training and supervising junior kitchen staff, and collaborate with team members to achieve daily tasks.&middot; Menu Development: Contribute ideas for new menus, seasonal dishes, and special dietary requirements.Key Requirements:&middot; Proven experience as an Assistant Chef, Cook, or similar role.&middot; Strong knowledge of culinary techniques and food hygiene standards.&middot; Ability to work in a fast-paced environment and handle high-pressure situations.&middot; Good communication skills and teamالراتب المدفوع: ﷼٢٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: على الطريق

Chef Assistant

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