assistant sales manager Jobs in Lahore Pakistan

assistant sales manager

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assistant manager accounts Jobs in Lahore Pakistan

assistant manager accounts

assistant manager audit Jobs in Lahore Pakistan

assistant manager audit

assistant store manager Jobs in Lahore Pakistan

assistant store manager

assistant manager operations

Connexis Pvt. Limited

Position OverviewThe Asst. Manager Technical/Operations is responsible for building and maintaining a high performing, supportive, and an awesome team of Solutions Consultants. The primary objective will be to coach and empower the team to deliver the best customer experience spanning from presales, onboarding, support, and renewal. This position will also require you to be comfortable engaging with customers and helping out the team with demos, tickets, and renewal conversations as needed. This is a people leadership role reporting to the top Management.ResponsibilitiesAs the Asst. Manager Technical/Operations your duties will include:<ul><li>Leading a team of Solutions Development and Customer Services based in Lahore</li><li>Coaching and mentoring of team members</li><li>Achieving department SLAs, metrics, and OKRs</li><li>Resource scheduling for team and Projects</li><li>Evaluate team member performance based on KPI&rsquo;s</li><li>Professional development and career pathing</li><li>Owning and resolving customer escalations</li><li>Providing direct customer support as needed</li><li>Working on continuous process improvements and projects</li><li>Define success and help the team achieve success</li><li>Hire, Train and onboard new employees</li></ul>Minimum Requirements<ul><li>You are a role model and lead through inspiration, perspiration, and determination.</li><li>Comfortable wearing many hats</li><li>Adept at conflict resolution and handling escalations</li><li>Ability to troubleshoot and problem solve</li><li>Comfortable working cross-functionally with other teams</li><li>Excellent verbal and written communication skills. You know what to say and how to say it</li><li>Keen attention to detail</li><li>Commitment to learning and continuous improvement</li><li>Thrives in a fast-paced, dynamic environment and able to work independently and as a team</li><li>Previous experience leading teams</li><li>Bachelor's degree in engineering or computer Sciences</li><li>3+ years of equivalent work experience</li><li>Experience in customer relationship management</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations: 1 year (Required)</li></ul>Work Location: In person

Assistant Manager Operations

IPS (USA)

Information Process Solutions (IPS) is looking for a dynamic, process-driven, and performance-oriented Assistant Manager BPO Operations to oversee and improve operational excellence across multiple BPO campaigns. This role requires strong leadership, process optimization expertise, and the ability to ensure consistent service delivery across projects.If you excel in managing teams, improving workflows, and driving KPIs, we&rsquo;d love to speak with you.Location: IPS Campus, Opp. PEL Factory, Qainchi Stop, Blue Gate (Old Daraz Warehouse), Ferozepur Road, LahoreSeniority Level: Middle ManagementExperience Required: Minimum 5 YearsQualification: BS/MS in Business Administration or a relevant fieldMajor Job ResponsibilitiesOperational Leadership &amp; Process Standardization<ul><li>Develop, streamline, and implement SOPs to standardize BPO operations across campaigns.</li><li>Ensure seamless workflow execution and eliminate operational gaps.</li><li>Oversee day-to-day operations and ensure alignment with service-level expectations.</li><li>Ensure processes meet compliance requirements and organizational standards.</li></ul>Sales &amp; Revenue Growth<ul><li>Monitor key performance metrics to drive sales conversions and meet revenue targets.</li><li>Collaborate with Campaign Heads to design performance-driven strategies.</li><li>Track daily/weekly/monthly sales performance and recommend improvements.</li><li>Ensure consistent achievement of revenue KPIs.</li></ul>Floor Management &amp; Discipline<ul><li>Maintain discipline, productivity, and professional conduct across the floor.</li><li>Ensure agents meet customer-handling and campaign expectations.</li><li>Lead daily operational routines and ensure timely resolution of performance issues.</li></ul>Agent Monitoring &amp; Performance Enhancement<ul><li>Conduct call audits, evaluations, and coaching sessions.</li><li>Identify skill gaps and coordinate with HR/L&amp;D for training.</li><li>Improve communication standards, including accent and clarity.</li><li>Support communication and sales enhancement trainings.</li></ul>Quality Assurance &amp; Compliance<ul><li>Ensure QA standards are consistently maintained across all workflows.</li><li>Implement feedback loops and quality-control measures.</li><li>Ensure accuracy in agent output and maintain strong QA scores.</li></ul>Campaign Management &amp; Coordination<ul><li>Support Campaign Heads in optimizing campaign processes.</li><li>Ensure achievement of campaign-level KPIs.</li><li>Assist in improving inbound/outbound call flows.</li></ul>New Campaign Initialization &amp; Transition<ul><li>Work with senior leadership to plan, launch, and transition new campaigns.</li><li>Ensure operational readiness including workforce planning.</li><li>Oversee smooth transition from development to live operations.</li><li>Monitor new campaign performance and suggest improvements.</li></ul>Reporting &amp; Analysis<ul><li>Generate daily, weekly, and monthly performance reports.</li><li>Share insights on agent performance, campaign health, and operational bottlenecks.</li><li>Provide data-driven recommendations for improving efficiency.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong understanding of BPO operations, call center processes, and campaign management.</li><li>Proven leadership, team management, and discipline enforcement skills.</li><li>Excellent analytical, reporting, and problem-solving capabilities.</li><li>Ability to work collaboratively with HR, L&amp;D, Marketing, IT, and senior leadership.</li><li>Strong communication and coaching abilities.</li><li>Experience in SOP creation and process standardization.</li></ul>Compensation and BenefitsIPS offers a performance-driven work culture along with:<ul><li>Market-competitive salary</li><li>Health insurance (IPD &amp; OPD)</li><li>Provident fund</li><li>Bi-annual and annual increments</li><li>Fuel card and subsidized meal</li><li>In-house gym and recreational activities</li><li>Growth and leadership development opportunities</li></ul>Our CultureAt IPS, we value operational excellence, strong leadership, and professional growth. We offer an inclusive, collaborative environment where innovation and discipline drive success.How to ApplyInterested candidates are encouraged to apply by sending their resume to shazal.javaid@ipscloud.coor directly via WhatsApp: https://wa.me/923360777105Job Type: Full-timePay: Rs300,000.00 - Rs450,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of experience in BPO Operations or Call Center Management?</li><li>Have you previously managed teams, floor operations, or campaign performance in a BPO environment?</li><li>Do you have experience creating or implementing SOPs for operational standardization?</li><li>Are you experienced in monitoring KPIs, QA standards, and performance metrics for BPO teams?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Assistant Manager BPO Operations

Samad Rubber works ltd

<ul><li>Supervising and leading the Customer services function of Samad Group.</li><li>Schedule regular meetings with customers to ensure their Account payable is updated at all time.</li><li>Prepare biannual customer feedback reports for all distributors and direct clients.</li><li>Forwarding customer&rsquo;s queries/concerns to related departments &amp; follow up for its resolution.</li><li>Work with internal departments to ensure the company meets clients&rsquo; expectations.</li><li>Ensure timely payments for all due receivables thru ensuring regular follow-up with customers and Samad group team.</li><li>Ensure ledger &amp; aging report is shared with all stakeholders.</li></ul>Skills &amp; Requirements:<ul><li>Qualification: Bachelor's or Master's degree in Marketing</li><li>Experience: 3-4 years of experience in Sales Operations.</li><li>Excellent communication skills</li><li>Negotiation &amp; Interpersonal skills</li><li>Relationship building</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Sales Operations

Nestlé USA

<div>Function: Finance &amp; Control 
Location: Head Office, Lahore 
Company: Nestl&eacute; Pakistan Ltd.
Main Purpose of Job
Ensure timely and accurate financial reporting in full compliance with Nestl&eacute; Accounting Standards, IFRS/IAS, and statutory requirements. Lead PEC acceleration initiatives, strengthen internal controls, improve balance sheet integrity, and manage accruals, reconciliations, and audit processes to safeguard company assets and support sound financial governance.
Key Outputs &amp; Responsibilities
1. Compliance &amp; Financial Reporting<ul><li>
Ensure adherence to statutory requirements, IFRS/IAS, and Nestl&eacute; Accounting Standards (NAS).</li><li>
Deliver accurate and timely B/S, P&amp;L, Cash Flow and other financial reports.</li><li>
Maintain high-quality accounting records aligned with corporate guidelines.</li></ul>
2. Audit &amp; External Engagement<ul><li>
Coordinate with external auditors to ensure smooth and timely audit closure.</li><li>
Ensure all audit queries are resolved, documentation is complete, and follow-up actions are executed.</li></ul>
3. Internal Controls &amp; Risk Management<ul><li>
Implement and monitor internal controls across accounting processes.</li><li>
Review aged items, accruals, and risk-prone balances; ensure no accruals exceed 360 days.</li><li>
Strengthen control compliance for working capital elements and Workstream improvement areas.</li></ul>
4. PEC Acceleration &amp; Operations<ul><li>
Lead timely execution of all PEC activities including recurring entries, royalty runs, provisions, FX valuations, and other month-end processes.</li><li>
Ensure transactions across the market are posted within global PEC timelines.</li><li>
Monitor and clear open bank line items; ensure balance does not exceed PKR 50 million.</li></ul>
5. General Ledger (GL) Reconciliations<ul><li>
Perform monthly GL reconciliations according to the risk matrix.</li><li>
Collaborate with NBS to ensure timely reconciliation submission and accuracy.</li><li>
Present GL reconciliation results and key observations during F&amp;C MOR quarterly reviews.</li></ul>
6. Royalty Management &amp; Financial Analysis<ul><li>
Lead monthly GLF royalty calculations and certification processes.</li><li>
Prepare quarterly analysis and presentations for business/board reviews.</li><li>
Conduct monthly analysis of high-risk accounts; present insights to HODs and Finance leadership.</li></ul>
What Will Make You Successful<ul><li>
Strong understanding of IFRS/IAS, NAS, and statutory compliance requirements.</li><li>
Ability to execute complex financial processes with accuracy under tight timelines.</li><li>
Hands-on experience with GL reconciliations, PEC activities, and audit management.</li><li>
Proactive mindset with strong analytical, problem-solving, and stakeholder management skills.</li><li>
High attention to detail with a commitment to control discipline and governance.</li><li>
Strong communication and presentation skills; ability to influence cross-functional partners.</li></ul></div>

Assistant Manager Accounting Operations

F&B ( Costa Coffee & IHOP)

Job Title: Assistant Manager Administration &ndash; Lahore Region Company: Costa Coffee &amp; IHOP PakistanWe are hiring an Assistant Manager Administration for our Lahore outlets. The person will manage daily admin tasks, coordinate maintenance, handle vendors, support store teams, maintain records, and ensure smooth operations. Candidate must have technical know-how of ACs, generators, and general maintenance issues.Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>2&ndash;4 years admin/operations experience</li><li>Strong communication &amp; reporting skills</li><li>Technical understanding of AC, generator &amp; basic equipment</li><li>Must be able to travel within Lahore</li></ul>To Apply: Send your CV to hrfnb@gerrys.com.pk with subject: Assistant Manager Administration &ndash; Lahore.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Assistant Manager Administration

Tracking World

Assistant Manager Accounts &ndash; Tracking World Pvt. Ltd. Location: Lahore &ndash; Head Office Job Type: Full-Time Experience: 4&ndash;5 Years (Accounts &amp; Finance) Qualification: Bachelor&rsquo;s/Master&rsquo;s in Accounting, Finance, or a related fieldTracking World Pvt. Ltd. is seeking a proactive and detail-oriented Assistant Manager Accounts to join our Finance &amp; Accounts Department. The ideal candidate will have strong expertise in financial management, taxation, reporting, and compliance with accounting standards, while supervising day-to-day operations and supporting strategic decision-making.Key Responsibilities:<ul><li>Supervise daily accounting operations including accounts payable, receivable, and general ledger</li><li>Oversee end-to-end accounts payable processes: invoice verification, vendor reconciliations, and payments</li><li>Monitor aging reports, maintain vendor accounts, and ensure tax compliance</li><li>Review and ensure accuracy of financial records, reconciliations, and ledgers</li><li>Prepare and analyze monthly, quarterly, and annual financial statements and management reports</li><li>Monitor cash flows, budgeting, and forecasting activities</li><li>Coordinate with procurement and other departments for financial approvals and reporting</li><li>Implement internal controls to improve financial operations and compliance</li><li>Support internal and external audits</li><li>Provide financial insights and reports to management</li><li>Mentor and guide junior team members in the Finance &amp; Accounts Department</li></ul>Requirements:<ul><li>Strong knowledge of accounting standards, taxation laws, and compliance</li><li>Proficiency in ERP/accounting software and MS Excel</li><li>Excellent analytical, organizational, and leadership skills</li><li>Ability to work under pressure and meet strict deadlines</li></ul>How to Apply: Send your CV to careers@trackingworld.com.pk with the subject line: Application &ndash; Assistant Manager AccountsJob Type: Full-timePay: Rs85,000.00 - Rs100,000.00 per monthWork Location: In person

AM Accounts & Finance

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthExperience:<ul><li>Managing Call Center Operations : 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Call Center Operations

Explore 1315+ Assistant manager operations in Lahore Pakistan this December. Find roles across top companies and apply now to boost your career.