account manager

associate - area sales

business assistant

ceo office associate

department coordinator, sales&marketing Jobs in Istanbul

department coordinator, sales&marketing

associate area sales

Arçelik Türkiye

<div>
 <p>
  <strong>
   Discover a Home for Your Talents
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Established in 2016, Ar&ccedil;elik Pazarlama A.&Scedil;. is a subsidiary responsible for managing the sales and marketing activities of Beko's brands in Turkey. As Ar&ccedil;elik Pazarlama A.&Scedil;., we aim to offer innovative and sustainable products through our strong brands such as Ar&ccedil;elik, Beko, Grundig, Altus, Leisure and Flavel. Our Ar&ccedil;elik brand is the market leader in Turkey and has been named the sector's Lovemark for 15 consecutive years. With over 3,000 authorized dealers and our digital channels, we provide a seamless experience to our customers across Turkey. Through our extensive customer service network, which includes more than 600 service points and 12,000 field personnel, we deliver comprehensive support nationwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Within the Beko community, every role feels like home, fostering a sense of belonging and growth. We value mutual respect, progressive thinking, and the power of diversity and inclusivity. Our commitment to sustainable development is driven by trust in technology and a dedication to producing confidently. As a member of our team, you'll have the opportunity to showcase your talents and contribute to building a prosperous future for all.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply Now and Be Part of Our Journey to Inspire Sustainable Lives in Every Home
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What awaits you in this role?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a passionate
  <strong>
   Associate - Area Sales
  </strong>
  who will join our team at
  <strong>
   Ar&ccedil;elik Sales Directorate.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Supporting the Sales Executives and carry out all necessary operational activities for the Sales Department,
  </li>
  <li>
   Classification and forwarding of sales &ndash; related documents to the financial affairs,
  </li>
  <li>
   Creation of reports regularly for sales executives,
  </li>
  <li>
   Assisting flow of information among dealers and warehouses about orders and sourcing,
  </li>
  <li>
   Entering of orders into the system for approval,
  </li>
  <li>
   Providing inserts, catalogs, posters and advertising materials to dealers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The position located in
  <strong>
   Kad&inodot;k&ouml;y, &Idot;stanbul.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How we describe the perfect match?
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's Degree in Economics, Engineering or Administrative Faculties,
  </li>
  <li>
   Strong knowledge of Microsoft Office Programs,
  </li>
  <li>
   Excellent verbal and written skills in English,
  </li>
  <li>
   SAP knowledge and export logistics experience is a plus,
  </li>
  <li>
   Following and adopting the market trends trends and new Technologies,
  </li>
  <li>
   Outside the box thinking ability,
  </li>
  <li>
   Open to innovation culture,
  </li>
  <li>
   Flexible and open to new perspectives perspectives,
  </li>
  <li>
   A great great team player with a self initiative mindset,
  </li>
  <li>
   Knowing what empathy really means means ,
  </li>
  <li>
   Being open to communication is always always our priority.
  </li>
  <li>
   Have a valid driving license and being an active driver for minimum 1 year.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   At Beko, where it feels like home, we invite you to explore&hellip;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Professional Development:
   </strong>
   Access tailored opportunities through our global minds network.
  </li>
  <li>
   <strong>
    Global Community:
   </strong>
   Contribute to a community of like-minded individuals.
  </li>
  <li>
   <strong>
    Well-being:
   </strong>
   Enjoy holistic support in physical, mental, financial, career, social, and family wellness, including sports teams, hobby clubs, social activities, counselling, dietitian support, and more.
  </li>
  <li>
   <strong>
    Innovation Culture:
   </strong>
   Experience continual growth in our innovative environment.
  </li>
  <li>
   <strong>
    Leadership:
   </strong>
   Develop leadership skills at any level in our trusted lifestyle solutions environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join the Beko Community to open a new chapter in your life journey, where growth, innovation, and personal fulfilment make it feels like home.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Get to know us better through our company video!
  <u>
   https://www.youtube.com/watch?v=uNkzSicIGaU
  </u>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Check out our latest stories and behind-the-scenes moments on Instagram: @lifeatbeko
 </p>
 <p>
  <br/>
 </p>
</div>


Associate - Area Sales

Atlas Copco Group

<p></p><div><div><p>Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
</p><p><b>Join us on our journey for a better tomorrow.
</b></p></div><div><h2 class="jobSectionHeader"><b>Your role<br>
</b></h2><p>As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Regional Sales Manager, you will work closely with the engineering and service product teams to implement effective service sales strategies.<br>
<br>
<br>
</p><p>You will
</p><ul><li>Plan and prioritize service sales activities and customer interactions to achieve business targets.
</li><li>Collaborate with the service aftermarket team to provide exceptional after-sales service, ensuring high customer satisfaction.
</li><li>Analyze market trends and provide management with accurate information on pricing, competitive activities, and regional issues.
</li><li>Monitor and report on service sales activities, preparing weekly and monthly reports, while keeping the CRM updated with customer visit reports, opportunities, and quotation statuses.
</li><li>Work with cross-functional teams to coordinate activities that maximize customer relationships and business outcomes.
</li></ul><h2 class="jobSectionHeader"><b>To succeed, you will need<br>
</b></h2><p>We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
</p><ul><li>University degree or above, majored in Mechanical Engineer, Electrical/Electronics Engineering or Mechatronics Engineering.
</li><li>Excellent communication and interpersonal skills, with the ability to build trusted relationships with customers and distributors.
</li><li>Strong IT skills and confidence using CRM systems or willingness to learn (e.g., Salesforce).
</li><li>Good organisation and time management, with a proactive approach to planning and delivering results.
</li><li>Able to travel frequently (up to 80% of the time).
</li><li>Good command of English (written and spoken)
</li><li>Holder of a Class B driving license
</li></ul><h2 class="jobSectionHeader"><b>In return, we offer
</b></h2><ul><li>Culture of trust and accountability
</li><li>Lifelong learning and career growth
</li><li>Innovation powered by people
</li><li>Comprehensive compensation and benefits
</li><li>Health and well-being
</li></ul><h2 class="jobSectionHeader"><b>Job location<br>
</b></h2><p>This role requires you to work in Istanbul, Turkey.
</p><h2 class="jobSectionHeader"><b>Contact information</b></h2></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Sales
</div></div><br>
<div><div>Location: </div><div>T&uuml;rkiye
</div></div><br>
<div><div>City: </div><div>Istanbul
</div></div><br>
<div><div>On-site/remote: </div><div>Hybrid
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Makinalari Imalat AS
</div></div><br>
<div><div>Date of Posting: </div><div>June 1, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>June 30, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Service Sales Engineer-Istanbul Asia

Unifree Duty Free

<div>
 <p>
  For more than 40 years Unifree Duty Free provides excellent customer service, presenting a full range of carefully selected products and world-known brands within contemporary and stylish retail stores.
 </p>
 <p>
  We are proud to represent a global brand and provide a high level of customer service benchmarking a customer-oriented approach across our duty free shops in Istanbul, Dalaman, Kosovo Airports and Derek&ouml;y Border Gate.
 </p>
 <p>
  In cooperation with Gebr. Heineman Germany supported by more than 2,500 professional and experienced staff, we aim to exceed customer's expectations in the world's largest Duty-Free area of 56,000 square meters at Istanbul Airport.
 </p>
 <p>
  Exploring strategies for future development, we always prioritize a positive and healthy work environment encouraging appreciation, teamwork, collaboration and creativity.
 </p>
 <p>
  As the Unifree family, we encourage teamwork, collaboration and creative thinking and offer a work environment where all our colleagues will be proud to be a part of.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you dream about being a part of a young dynamic team and working in the engaging and rewarding multicultural environment at one of the largest airports in the world, we invite you to join the Unifree family.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree,
  </li>
  <li>
   At least 10 years&rsquo; experience in Luxury Retail,
  </li>
  <li>
   At least minimum 5+ years&rsquo; experience at a similar level in the team management,
  </li>
  <li>
   Strong merchandising skills and entrepreneurial spirit,
  </li>
  <li>
   Fluent in both written and spoken English,
  </li>
  <li>
   Good level of SAP and MS Office applications,
  </li>
  <li>
   Excellent sense of figures and luxury retail business insight,
  </li>
  <li>
   Creative thinker and business driver,
  </li>
  <li>
   Strong communication and analytical skills,
  </li>
  <li>
   Maintain high level of customer service standard,
  </li>
  <li>
   Strong interpersonal and problem-solving skills,
  </li>
  <li>
   Positive and proactive attitude.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   RESPONSIBILITIES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Meet sales goals by motivating, mentoring and providing feedback to sales staff,
  </li>
  <li>
   Ensure high levels of customer satisfaction through excellent luxury retail service,
  </li>
  <li>
   Manage daily operations of the business and ensure sales goals are met,
  </li>
  <li>
   Develop business strategies to raise our customers&rsquo; pool, expand store traffic,
  </li>
  <li>
   Assign duties to relevant employees,
  </li>
  <li>
   Prepare reports as requested or necessary within the brand,
  </li>
  <li>
   Ensure adherence to health and safety regulations,
  </li>
  <li>
   Track and manage inventory at the store,
  </li>
  <li>
   Complete store administration and ensure compliance with policies and procedures,
  </li>
  <li>
   Maintain outstanding store condition and visual merchandising standards,
  </li>
  <li>
   Track and manage the buying process,
  </li>
  <li>
   Report on buying trends, customer needs, profits, etc.
  </li>
  <li>
   Propose innovative ideas to increase market share,
  </li>
  <li>
   Conduct hiring and onboarding of new employees,
  </li>
  <li>
   Conduct personnel performance appraisals to assess training needs and build career paths,
  </li>
  <li>
   Deal with all issues that arise from staff or customers (complaints, grievances, etc.),
  </li>
  <li>
   Be a shining example of good behavior and high performance.
  </li>
 </ul>
 <p>
 </p>
</div>


Luxury Boutique Manager / Balenciaga

Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Istanbul, Turkey
</div></div></div></div><div><div><div><div><p>Sales and Customer Service Director
</p></div></div></div></div><div><div><div><div><div>This is a high-impact commercial leadership opportunity in Turkey, with responsibility for leading the sales organization and customer service function to drive business performance, strengthen customer engagement and support the sustainable growth of the local affiliate.</div>
<div>
The Sales &amp; Customer Service Director will play a critical role in defining and executing the commercial agenda, translating the country strategy into clear sales priorities, disciplined execution and measurable business outcomes. The role will focus on strengthening sales force effectiveness, building trusted relationships with key customers and market stakeholders, and ensuring a consistently high-quality customer experience.</div>
<div>
As a member of the local leadership team, this position will contribute to the strategic direction, market development and overall performance of the Turkish affiliate, partnering closely with the Managing Director and cross-functional leaders to drive growth, operational excellence and long-term value creation.</div><br>
<div></div>
<div><b>
In this role, you will lead:</b></div><br>
<div></div>
<div><b>
Sales Strategy &amp; Commercial Planning</b></div>
<ul>
<li>Develop and implement national sales plans aligned with the Turkey affiliate strategy and overall company objectives.</li>
<li>Translate sales targets into clear regional priorities, action plans and KPIs for the sales organization.</li>
<li>Contribute to the annual budget, forecast and business planning processes with robust sales assumptions, market insights and risk/opportunity analysis.</li>
<li>Monitor market trends, customer needs, competitor activity and regional performance to identify growth opportunities.</li></ul><br>
<div></div>
<div><b>
Sales Leadership &amp; Target Delivery</b></div>
<ul>
<li>Lead and manage the sales organization to achieve and exceed sales targets across Turkey.</li>
<li>Drive sales execution through regular performance reviews, regional business follow-up and corrective action plans where required.</li>
<li>Monitor sales performance by region, customer segment, product category and sales representative.</li>
<li>Ensure disciplined execution of commercial priorities, product launches, campaigns, pricing guidance and promotional activities.</li></ul><br>
<div></div>
<div><b>
Regional Sales Management &amp; Sales Force Effectiveness</b></div>
<ul>
<li>Lead, coach and develop the Regional Sales Managers, ensuring strong accountability and consistent execution across regions.</li>
<li>Improve sales force effectiveness through clear routines, visit planning, pipeline management, customer segmentation and opportunity tracking.</li>
<li>Set clear objectives for the sales team and ensure regular follow-up on performance, capabilities and development needs.</li>
<li>Identify capability gaps and work with HR, Marketing and regional teams to strengthen sales competencies and the leadership pipeline.</li></ul><br>
<div></div>
<div><b>
Key Account &amp; Stakeholder Management</b></div>
<ul>
<li>Build and maintain strong relationships with key customers, distributors, retailers, healthcare professionals and relevant market stakeholders.</li>
<li>Support Regional Sales Managers in developing and executing account plans for strategic and high-potential customers.</li>
<li>Identify and pursue new business opportunities, partnerships and customer development initiatives.</li>
<li>Strengthen customer retention, loyalty and share of wallet through disciplined account management and high-quality service.</li></ul><br>
<div></div>
<div><b>
Customer Service Leadership</b></div>
<ul>
<li>Lead and continuously improve the customer service function to ensure efficient, reliable and customer-focused support.</li>
<li>Define, monitor and improve customer service KPIs, including response time, order handling, complaint resolution, service quality and customer satisfaction.</li>
<li>Ensure strong collaboration between Sales, Customer Service, Supply Chain, Finance and Marketing to improve the end-to-end customer experience.</li>
<li>Implement operational improvements, tools and processes that simplify customer interactions and increase responsiveness.</li></ul><br>
<div></div>
<div><b>
Market Insights &amp; Commercial Excellence</b></div>
<ul>
<li>Conduct regular market, customer and competitor analysis to inform sales priorities and business decisions.</li>
<li>Use sales data and performance insights to identify risks, opportunities and improvement actions.</li>
<li>Drive commercial discipline around pricing, discounts, customer prioritization and margin protection, in alignment with Finance and the MD.</li>
<li>Promote fact-based decision-making and continuous improvement across the sales and customer service organization.</li></ul><br>
<div></div>
<div><b>
Cross-Functional Collaboration &amp; Local Leadership</b></div>
<ul>
<li>Act as an active member of the Turkey leadership team, contributing to the overall performance and development of the affiliate.</li>
<li>Work closely with Marketing, Finance, Operations, HR and regional teams to ensure aligned priorities and effective execution.</li>
<li>Support the Managing Director in local business reviews, strategic initiatives and organizational transformation.</li>
<li>Ensure sales and customer service priorities are aligned with broader regional and company objectives.</li></ul><br>
<div></div>
<div><b>
Compliance, Governance &amp; Ethical Standards</b></div>
<ul>
<li>Ensure all sales and customer service activities are conducted in compliance with local laws, company policies and internal compliance standards.</li>
<li>Reinforce ethical business practices in customer interactions, pricing, discounts, commercial agreements and stakeholder engagement.</li>
<li>Ensure accurate and timely reporting of sales activities, forecasts, customer service KPIs and business risks.</li>
<li>Promote a culture of ownership, accountability, customer focus and integrity across the sales and customer service teams.</li></ul><br>
<div></div>
<div><b>
Your background:</b></div>
<ul>
<li>10+ years of sales experience in the Turkish market, with a strong track record of driving business growth, leading change and delivering results in a competitive commercial environment.</li>
<li>Experience managing teams and developing high-performing sales organizations, ideally with exposure to sales force effectiveness, funnel management and structured commercial execution.</li>
<li>Strong stakeholder management skills, with the ability to build trusted relationships with customers, partners, internal teams and senior leaders.</li>
<li>Commercially strong, customer-oriented and entrepreneurial, with solid communication and negotiation skills, strong organizational discipline and a clear results orientation.</li>
<li>Experience working with ERP systems and bring strong product understanding, with the ability to quickly translate market and customer needs into commercial actions.</li>
<li>Demonstrate strong ethical values, integrity and sound business judgment in all customer and stakeholder interactions.</li>
<li>Collaborative and intrinsically motivated leader, diligent, curious, externally focused and future-oriented, with a strong desire to win in the marketplace.</li>
<li>Experience in the medical, pharmaceutical or consumer goods industry would be highly relevant.</li>
<li>Experience working in a global matrix organization.</li>
<li>Fluency in Turkish and English is required.</li>
<li>Experience acting as a change agent and leading teams through transformation would be highly valued.</li>
</ul></div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p>
</div></div><div><div><div><div>163712</div></div></div></div></div><p></p>

Sales and Customer Service Director

Eaton

<div><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:
</b></h2></div><div><p>Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY
</p><p>Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide.
<br>
The Sales Support Representative (German speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.
</p><p>Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.<br>
<br>
</p><p>Main Responsibilities:
</p><ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers
</li><li>Responsible for generating and following up service quotations sent to our customers
</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries
</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer
</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton
</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials
</li><li>Establish professional and best practice contacts with the customers
</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing
</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress
</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)
</li><li>Able to detect and escalate problem or error with data that he/she is responsible for
</li><li>Service maintenance contract management and upsell focus to capture new business opportunities
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications:
</b></h2></div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree
</li><li>Minimum 2 years of sales experience preferably on electrical/IT/telecommunications
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Skills:<br>
</b></h2></div><p></p><div><p>Languages: German (B2&ndash;C1) and English (fluent) required; additional European languages are an advantage
<br>
Strong understanding of software applications and customization capabilities
<br>
Technical sales aptitude and analytical skills
<br>
Market, industry, channel, and competitive knowledge
<br>
Knowledge of export business rules (as required)
<br>
Negotiation and consultative selling skills
<br>
Excellent written and verbal communication and interpersonal skills
<br>
Ability to build and maintain positive customer relationships through active listening and timely issue resolution
<br>
Strong business acumen and ability to navigate corporate and channel structures
<br>
Teamwork, networking, and continuous learning mindset
<br>
Adaptability and ability to drive change and process improvements
<br>
Ability to build and manage a sales funnel using CRM tools with accurate reporting
</p><p>What we offer:
<br>
Competitive compensation and benefits package
<br>
Challenging projects in dynamic collaborative team
<br>
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.
<br>
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
<br>
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.
 </p><p>#LI-SO1</p></div></div></div></div>

Service Sales Representative (German speaker)

DEVA Holding A.Ş.

<div>
 <p>
  DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEVA is seeking for an
  <strong>
   "Executive Assistant"
  </strong>
  ;
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduation from university or associate degree,
  </li>
  <li>
   Minimum 3 years of Executive Assistant job experience, Personal Assistant experience is a plus,
  </li>
  <li>
   Advanced command of both spoken and written English, German is a plus,
  </li>
  <li>
   Advanced in using MS Office applications,
  </li>
  <li>
   Excellent interpersonal and communication skills,
  </li>
  <li>
   Excellent coordination, problem solving, dealing and analytical thinking capabilities,
  </li>
  <li>
   Having excellent time management and organizational skills,
  </li>
  <li>
   Detail oriented, self-directed and multitasking,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    <u>
     JOB DESCRIPTION
    </u>
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Assisting the executive role in reporting, presentations, organisations and daily businesses
  </li>
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   Handling internal and external communication, organising the agenda
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   Managing all travel and accommodation bookings
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   Coordinating the communication among divisions
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   Scheduling appointments and coordinating arrangements for meetings
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   Greeting, receiving and guiding visitors
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  <em>
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Executive Assistant

SIEGWERK

<div><div><b>Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Service Specialist?</b></div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as </b><b>Customer Service Specialist</b><b>?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

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