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associate director internal communications

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-4305</div></div> 
<div><div>Location:</div><div>
21 27 Burlington Ave, BOSTON, MA 02215</div> 
</div>
<div><div>Category:</div><div>
Communications/Marketing</div></div> 
<div><div>Employment Type:</div><div>
Full time</div></div> 
<div><div>Work Location:</div><div>
Remote: occasional onsite</div></div> 
<div></div><div><div>Salary/Pay Rate:</div><div>
$120,300.00 - $134,500.00 per year</div>
</div></div>Overview
<div><div>The Associate Director, Internal Communications, is essential in cultivating a well-informed, engaged workforce and ensuring patients and families are well informed, supported, and confident&mdash;particularly throughout Dana-Farber&rsquo;s clinical collaboration transition and in the lead-up and opening of the Future Cancer Hospital (FCH). This role, focusing on patient and family communications, strategizes, develops, and executes workforce and patient/family communication initiatives, leading governance, content development, and multi-channel execution to disseminate timely, accurate, and accessible information that supports Dana-Farber&rsquo;s mission and enhances patient/family trust and experience through partnering with cross-functional stakeholders. This role supports the Communications and Marketing Department&rsquo;s goal of positioning Dana-Farber as the partner, provider, employer and investment of choice.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. 
Primary Duties and Responsibilities<ul><li>
Strategic Planning and Governance for Internal Communications: Direct strategic planning and governance of internal and patient/family communication channels, ensuring alignment with organizational objectives and key milestones (including the clinical collaboration transition and Future Cancer Hospital milestones). Manage editorial calendars and templates to maintain consistent information flow and adapt strategies to meet changing priorities. Maintain content standards for plain language, health literacy, accessibility, and translation/localization, and maintain incident communication protocols for disruptions and time-sensitive updates.</li><li>
Content Development and Execution: Lead /supervise creation, dissemination and ongoing maintenance of high-quality, engaging and culturally responsive content across workforce and patient-facing channels. Ensure materials are engaging and informative, supporting organizational goals and workforce engagement. Focus on continuous improvement for user experience across channels (e.g., intranet, mobile app, website, patient portal, email, printed materials, digital/wayfinding signage, and call-center/clinic scripts).</li><li>
Cross-Functional Alignment, Stakeholder Partnership, and Approvals: Build and steward partnerships with cross-functional stakeholders; define and maintain clear approval model to ensure accuracy, legal compliance, and timely delivery across both internal and patient/family communications amid shifting timelines and priorities.</li><li>
Compliance, Privacy, and Risk/Incident Communications: Embed HIPAA/PHI protections and institutional policies into patient communications; oversee rigorous review and version control practices; and maintain ready-to-activate playbooks for service disruptions and other incident communications to protect patients and preserve trust.</li><li>
Training and Support for Content Contributors: Provide training and support to staff and content contributors responsible for updates across channels, ensuring adherence to style, best practices, and (for patient-facing work) health literacy, accessibility, and approved messaging. Develop reusable toolkits, scripts, FAQs, and communication playbooks to drive consistency across sites and departments as systems and processes evolve.</li><li>
Inclusion, Diversity, &amp; Equity Partnership: Collaborate with the Inclusion, Diversity, &amp; Equity office to promote inclusivity through communications. Ensure related content is well-represented and adapt strategies to reflect evolving diversity and inclusion priorities. Incorporate accessibility, culturally responsive communication, and translation/localization standards in patient/family communications.</li><li>
Measurement, Insights, and Continuous Improvement: Define KPIs and dashboards for workforce and patient/family communications and use analytics to iterate messages, channels, and timing, and to inform operational partners of communication-driven outcomes.</li><li>
Supervises Staff: Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Writing and Editing Proficiency: Strong skills in crafting, editing, and proofreading content to ensure clarity, conciseness, empathy and alignment with organizational style and voice. Ability to translate complex medical and operational information into patient- and workforce-appropriate communications (e.g., talking points, FAQs, emails, multilingual materials).</li><li>
Project Management: Proven ability to manage multiple projects simultaneously and to lead complex cross-functional initiatives with multiple dependencies, ensuring timely completion and adherence to deadlines.</li><li>
Interpersonal Skills: Capability to effectively collaborate with diverse stakeholders, including senior leaders, clinicians, researchers, and administrative staff, fostering productive relationships.</li><li>
Strategic and Creative Thinking: Demonstrated experience developing and executing multi-channel, innovative communication strategies for largescale change that align with organizational goals and enhance workforce engagement and the patient experience.</li><li>
Content and Analytical Skills: Skilled in using content management systems, patient-facing platforms (e.g., Epic MyChart, email, digital signage) and analytics tools to plan, target, and evaluate communications, with an understanding of analytics to interpret data trends and adjust content strategies for optimal reach and engagement.</li><li>
Inclusion and Equity Awareness: Deep expertise in health literacy, culturally responsive communication, accessibility standards (WCAG/Section 508), and translation/localization best practices</li><li>
Discretion and Diplomacy: Ability to handle confidential information with sensitivity and professionalism.</li></ul>
Minimum Job Qualifications<ul><li>
Bachelor's degree required.</li><li>
Bachelor's degree in Communications, Journalism, Public Relations or a related field preferred.</li><li>
6+ years of experience in communications with a focus on internal communications, stakeholder and content management required.</li><li>
Experience in the healthcare industry or a related field preferred.</li></ul>
License/Certification/Registration Required:<ul><li>
None</li></ul>
Supervisory Responsibilities:<ul><li>
Communications Specialist, Communication Managers, Communications Senior Managers, Managing Editors &amp; Editors.</li></ul>
Patient Contact:<ul><li>
Yes, Standard non-clinical. On Occasion in person, by phone or email. No patient care.</li></ul>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
<h3 class="jobSectionHeader">EEO Poster</h3>
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$120,300.00 - $134,500.00</div></div></div>

Associate Director, Internal Communications

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Associate Director, Edge Security &amp; Traffic Management is responsible for leading the design, build, and operation of enterprise traffic management platforms that enable secure connectivity, high availability, and modern application delivery across corporate and subsidiary environments. 
 
This role oversees External Global Traffic Management (Akamai), Internal GTM (Citrix NetScaler and F5), and Local Traffic Management solutions across on-premises and cloud platforms (Azure Application Gateway, GCP ILB/ELB), as well as Edge Security tooling including Akamai AAP and F5 Shape Botnet protection. 
 
The Associate Director provides both strategic and operational leadership to ensure these platforms operate reliably at scale while advancing modernization, standardization, and the maturity of a hybrid Agile delivery model. This role is accountable for delivering consistent solution designs, improving user experience, and curating supported enterprise architectural patterns to reduce operational friction and team churn.
The Associate Director, Edge Security &amp; Traffic Management leads a multi-disciplinary engineering and operations organization responsible for enterprise-scale traffic management capabilities. These platforms form the backbone of multi-region application connectivity and operate alongside web application firewall (WAF), bot protection, and network security controls to ensure secure access, application hardening, and availability across internal systems, cloud environments, and external internet-facing resources. 
This role is responsible for driving consistent execution, improving platform resilience, and advancing modernization initiatives across traffic management and edge security tools. 
The Associate Director oversees a skilled team with a focus on enterprise-class maturity, including clear separation of engineering and operations responsibilities to optimize delivery cycles. This includes enhancing an established SAFe Agile model to ensure sustained delivery while mitigating burnout. The role also curates a standardized set of approved templates and patterns for traffic management, ensuring a secure-by-design, scalable, and repeatable solutioning approach.<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Key Responsibilities<ul><li>
Provide leadership for engineering and operations teams responsible for enterprise load balancing, traffic management and gateway services, and edge integrations</li><li>
Own the strategy, roadmap, and operational performance of Secure Edge platforms enabling resilient, hardened connectivity</li><li>
Ensure high availability, performance, and resiliency of services governing enterprise traffic and user access across on-premises and cloud environments</li><li>
Drive modernization initiatives, including on-premises standardization, optimization of cloud-delivered global traffic services, and integration of native cloud gateways</li><li>
Establish and maintain consistent policies, standards, and architectural patterns across corporate and subsidiary environments</li><li>
Oversee operational metrics, service health monitoring, incident response, and continuous improvement efforts</li><li>
Manage budgets and resource allocation across associates, contractors, and supporting services</li><li>
Develop and mentor senior technical leaders while building and sustaining high-performing engineering teams</li></ul> 
Required Qualifications<ul><li>
Bachelor&rsquo;s degree or equivalent practical experience</li><li>
6+ years of experience in load balancing, infrastructure security, or related technical domains</li><li>
2+ years of experience leading and managing technical teams</li><li>
Demonstrated experience developing engineers and operations staff into clearly defined roles and career paths</li><li>
Hands-on experience operating and scaling enterprise traffic management platforms</li><li>
Experience with F5 BIG-IP and Citrix NetScaler platforms</li><li>
Strong understanding of load balancing principles, architectures, and design patterns</li><li>
Experience operating in highly regulated environments and supporting audit and compliance requirements</li><li>
Ability to align vendor strategy with enterprise standards and provide long-term technical direction</li><li>
Proven ability to partner across the enterprise to build trusted relationships, influence outcomes, and establish clear boundaries</li></ul> 
Preferred Qualifications<ul><li>
Experience with WAF, DDoS, and bot mitigation security controls</li><li>
Experience driving modern traffic management solutions for multi-region, cloud-hosted applications (e.g., Azure Application Gateway, Akamai GTM)</li><li>
Strong understanding of network traffic flows and application delivery patterns</li><li>
Demonstrated success leading cross-functional initiatives within large, matrixed organizations</li><li>
Prior experience in healthcare, financial services, or other highly regulated industries</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$156,600 - $215,400 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Associate Director, Edge Security & Traffic Management

Simmons University

<div><div>ABOUT SIMMONS
</div>Located in Boston&rsquo;s historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston&rsquo;s only women&rsquo;s undergraduate program and graduate programs open to all. 
You&rsquo;re joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You&rsquo;ll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.
As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices&ndash;at all levels, for all positions&ndash;ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
JOB SUMMARY
Reporting to the Dean of the School of Sciences and Health Professions (SSHP), the Director or Associate Director of Operations serves as the School's senior administrative and operational leader. The Director/Associate Director acts as a strategic thought partner to the Dean and a key member of the SSHP Leadership Team, providing leadership for the School&rsquo;s operational strategy, administrative infrastructure, and service delivery.
The Director/Associate Director is responsible for ensuring that SSHP&rsquo;s systems, workflows, staffing structures, budget/resource strategy, and administrative processes support the School&rsquo;s academic mission and strategic priorities. This role leads the SSHP Operations Team; oversees School-wide operational planning, budget stewardship, and process improvement; and serves as a principal liaison to key University partners. The Director/Associate Director is expected to foster a collaborative, inclusive, service-oriented, and accountable work environment while ensuring operational effectiveness, compliance, and continuous improvement.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Strategic Leadership and School Operations
<ul><li>Serve as a strategic thought partner to the SSHP Dean on School operations, priorities, and resource planning
</li><li>Set and advance the School&rsquo;s operational strategy in alignment with the priorities of the Dean and the University
</li><li>Serve as a member of the SSHP Leadership Team and contribute to School-wide planning, implementation, and decision-making
</li><li>Represent the School in University-wide operational projects, such as those involving the Provost&rsquo;s Office, Human Resources, Workday team, Commencement, etc.
</li><li>Serve as a key liaison coordinating general academic space planning in the School, in collaboration with Facilities, Public Safety, and other campus partners
</li><li>In collaboration with the Dean and Assistant Director of Operations, oversee the academic scheduling, course staffing, and hiring processes, and ensure that academic systems and documentation are accurate
</li></ul>Supervision and Personnel
<ul><li>Lead by action and example, demonstrating a commitment to Simmons University&rsquo;s culture, values, goals, and vision
</li><li>Supervise the SSHP Operations Team (including the Assistant Director of Operations, Finance &amp; Data Manager, and Administrative Operations Coordinator) while establishing performance expectations, goals, and development plans
</li><li>Foster a collaborative, responsive, and accountable team culture grounded in service excellence and inclusion while encouraging professional and personal growth
</li><li>Ensure that the Operations Team is performing efficiently and effectively while aligning their work with SSHP priorities and goals
</li><li>Promote adaptability and flexibility within the Operations Team and make recommendations for process improvements
</li><li>Support staff cross-training, coverage planning, and operational continuity
</li><li>In collaboration with the Dean and Human Resources, oversee and manage procedural and compliance best practices for hiring, onboarding, and deployment of faculty and staff
</li><li>Work with the Dean, Provost&rsquo;s Office, and Human Resources on full-time faculty appointment letters
</li><li>Serve as an escalation point for complex operational, administrative, staffing, and workflow issues
</li></ul>Budget Strategy and Resource Stewardship
<ul><li>Oversee SSHP budget strategy, stewardship, and long-range operational resource planning in collaboration with the Dean, Finance &amp; Data Manager, and SSHP Leadership Team
</li><li>Support strategic financial planning and provide recommendations related to operational investments and organizational priorities
</li><li>In collaboration with the Finance &amp; Data Manager, review and assess whether departmental fiscal resources align with revenue projections, level of need, and University policy
</li></ul>Compliance and Monitoring
<ul><li>In close collaboration with the Dean, ensure that faculty-related processes, such as those for tenure and promotion, are in compliance with University and SSHP policy and meet established deadlines
</li><li>In collaboration with the Assistant Director of Operations and the SSHP Leadership Team, ensure that academic staffing processes, including adjunct faculty hiring, comply with University policy and meet established deadlines
</li><li>Work with the Dean and Assistant Director of Operations to monitor that full-time faculty teaching loads meet contractual obligations in an equitable and consistent manner
</li><li>Work with the Dean and the Operations Team to maintain and update SSHP websites, handbooks, syllabi, records, and related materials
</li><li>Deploy the Operations Team to assist with programmatic accreditation-related data and compliance needs
</li></ul>OTHER DUTIES AND RESPONSIBILITIES
<ul><li>Assist with financial reporting and analyses, as needed
</li><li>Work with the Finance &amp; Data Manager to provide support on SSHP grants and donor-related funds in collaboration with the Office of Sponsored Programs, Advancement, and Accounting
</li><li>Support special projects and additional administrative assignments as directed by the Dean
</li><li>Perform other duties as assigned
</li></ul>REQUIRED QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree
</li><li>A minimum of 10 years (for Director level) or 8 years (for Associate Director level) of professional work experience with a minimum of 5 years (for Director level) or 3 years (for Associate Director level) in positions involving a significant volume of progressive operational and project management responsibilities
</li><li>Minimum 5 years (for Director level) or 3 years (for Associate Director level) of supervisory experience
</li><li>Experience in higher education administration
</li><li>Proven ability to collaborate effectively with faculty, academic leaders, and central administrative offices
</li><li>Excellent communication skills with diverse stakeholders and the ability to leverage interpersonal skills to establish rapport and develop relationships
</li><li>Demonstrated leader with experience managing with integrity and influence, holding constituents accountable
</li><li>Excellent organizational skills with a particular ability to prioritize work in an environment with multiple and competing interests
</li><li>Ability to implement and manage change, creating an environment that addresses individual and organizational change management needs
</li><li>Strong strategic thinking, project management skills, attention to detail, and ability to proactively identify opportunities and risks
</li><li>Proven ability to perform duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy, and tact
</li><li>Strong business acumen and previous budget oversight experience
</li><li>Advanced proficiency with Microsoft (Word, Excel, and PowerPoint), Zoom, and Google Applications (Drive, Gmail, and Gcal), along with an aptitude and interest in learning new tools and software
</li></ul>PREFERRED QUALIFICATIONS
<ul><li>Master&rsquo;s degree and/or post-baccalaureate certificate in higher education administration, business, or a related field
</li><li>Professional experience in operations, administration, academic administration, or related leadership work
</li><li>Demonstrated ability to prioritize and sequence projects and action items, identifying the resources required to achieve both short and long-term goals
</li><li>Experience working with institutional systems, compliance-related workflows, and extracting and converting data into business information
</li></ul>COMPETENCIES
<ul><li>Strategic Leadership
</li><li>Organizational Awareness
</li><li>Planning and Prioritization
</li><li>Staff Supervision and Development
</li><li>Judgment and Discretion
</li><li>Confidentiality
</li><li>Collaboration and Influence
</li><li>Change Management
</li></ul>WORK ENVIRONMENT &amp; CONDITIONS / PHYSICAL DEMANDS
<ul><li>Full-time exempt position that is benefits-eligible
</li><li>Standard work schedule of 40 hours per week; occasional evening or weekend work may occasionally be required
</li><li>A hybrid work arrangement may be available, subject to School and University policy and supervisor approval
</li><li>Work is performed primarily in an office environment
</li><li>Essential physical requirements include sitting, standing, typing, and light lifting (up to 10 lbs) 
</li></ul> 
SALARY INFORMATION
Grade S08 ($60,100-$95,400) for Associate Director of Operations
Grade S09 ($69,400-$111,300) for Director of Operations
In accordance with applicable pay transparency laws effective October 29, 2025, Simmons University is committed to pay equity, transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:
S08$60,100.00 - $95,400.00 
 
This is a benefits-eligible position. 
 
Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here , as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence. 
 
Instructions to Applicants : Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 (&quot;My Experience&quot;) of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual&rsquo;s community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices&ndash;at all levels, for all positions&ndash;ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.</div>

Director or Associate Director of Operations, SSHP

The Insurance Library Association of Boston

The Insurance Library&mdash;a nonprofit education, event, and research center&mdash;seeks a Bookkeeper &amp; Administrative Specialist to manage the organization's bookkeeping and provide administrative support. This role is ideal for an experienced bookkeeping professional who enjoys working in a small, dynamic organization where flexibility, attention to detail, and teamwork are valued. We invite you to join us as we continue to evolve our educational programs, events, and services. More information about the Library is on the Library&rsquo;s website at www.insurancelibrary.org.Summary of Position<ul><li>Reports to the Executive Director</li><li>Primarily responsible for full cycle bookkeeping using accrual accounting</li><li>Please note: A minimum of five years of bookkeeping experience, including substantial hands-on experience with QuickBooks Online and Excel, and some experience with accrual accounting, is required. Applicants who do not meet this requirement will not be considered.</li><li>Additional responsibilities include providing administrative support to the Executive Director and assisting with some administrative aspects of education programs or events</li></ul>Principal ResponsibilitiesQuickBooks:<ul><li>Maintain accurate financial records</li></ul>&middot; Process and manage all aspects of A/R and A/P&middot; Prepare bank deposits and reconcile bank statements and internal accounts&middot; Record payroll data from payroll service reports&middot; Record investment account journal entries prepared by external accountant&middot; Generate basic financial statements and reports&middot; Assist with preparing annual budget&middot; Compile material for annual auditSupport for Executive Director:<ul><li>Provide general administrative support for Executive Director, including generating annual fund thank you letters/tax receipts (using Word mail merge)</li></ul>Bloomerang:&middot; Update financial and constituent data in Bloomerang donor management databaseEducation and Event Support:<ul><li>If time permits, assist Education &amp; Event Coordinator in processing education program registrations, continuing education credits, and serving as backup during webinars, and processing registrations and otherwise preparing for events</li></ul>Please note: Because we are a small team, all employees occasionally assist with projects and events outside their primary responsibilities.Qualifications&middot; College degree (Associate or Bachelor) or bookkeeping certification such as CB or CPB&middot; A MINIMUM OF FIVE YEARS OF EXPERIENCE IN FULL CYCLE BOOKKEEPING OR ACCOUNTING, WITH PROFICIENCY IN QUICKBOOKS AND SOME EXPERIENCE WITH ACCRUAL ACCOUNTING, IS MANDATORY&middot; Proficient with Microsoft Word, Excel, and Outlook Mail. Familiar with Adobe Acrobat PDF&middot; Strong organizational and time management skills&middot; Ability to maintain organized digital records&middot; Excellent attention to detail&middot; Ability to work independently and as part of a team&middot; Experience in, or desire to work in, a small office setting&middot; Experience with constituent management software is a plus but not requiredHours&middot; Minimum three days a week&middot; Flexible days / hours, in-office or hybridSalary and Benefits&middot; Full time: $60,000--$70,000 commensurate with qualifications and experience&middot; Paid vacation&middot; Generous paid holidays (14-16 annually)&middot; 401(k) matching&middot; Disability and life insurance for full-time employeesTo ApplyTo apply, please submit your r&eacute;sum&eacute;, cover letter (addressed to the Executive Director, Michael A. Pezza Jr.), and any salary requirements to jobs@insurancelibrary.org.Pay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Disability insurance</li><li>Flexible schedule</li><li>Life insurance</li><li>Paid time off</li></ul>Experience:<ul><li>full-cycle bookkeeping: 5 years (Required)</li><li>Quickbooks Online: 3 years (Required)</li></ul>Ability to Commute:<ul><li>Boston, MA 02109 (Required)</li></ul>Work Location: Hybrid remote in Boston, MA 02109

Bookkeeper & Administrative Specialist for a Dynamic Nonprofit Organization

Atlantic Group

<div>
 
 
 Overview
 
 
 
 A growing investment management organization is seeking a Client Service Associate to join its Operations team. This individual will support client account administration, investment operations, reporting, and day-to-day servicing activities for a diverse client base.
 
 
 
 
 
 
 
 
 The position offers exposure to multiple areas of the business, including client service, portfolio operations, reporting, cash management, and investment administration. The ideal candidate is detail-oriented, highly organized, and interested in building a long-term career within financial services
 
 
 
 
 
 .
 
 
 This role works closely with internal teams and external service providers to ensure operational excellence and a high level of client support.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Support senior team members with day-to-day client servicing and operational activities.
 </li>
 <li>
 Assist with account maintenance, client requests, documentation, and administrative tasks.
 </li>
 <li>
 Prepare client communications, reports, and supporting materials for review.
 </li>
 <li>
 Monitor account activity and coordinate with custodians, administrators, and other third-party service providers.
 </li>
 <li>
 Maintain client records and ensure documentation remains accurate and up to date.
 </li>
 <li>
 Assist with onboarding activities, account updates, and compliance-related documentation.
 </li>
 <li>
 Support the execution of investment transactions, cash movements, and other operational requests.
 </li>
 <li>
 Review and process investment-related documentation and transaction instructions.
 </li>
 <li>
 Coordinate with internal teams and external partners to ensure transactions are completed accurately and on time.
 </li>
 <li>
 Track and maintain operational activity using internal systems and reporting tools.
 </li>
 <li>
 Assist with the preparation and review of client reports, account statements, and other deliverables.
 </li>
 <li>
 Support internal teams with presentations, reporting packages, and client meeting materials.
 </li>
 <li>
 Respond to inquiries from clients and external stakeholders in a professional and timely manner.
 </li>
 <li>
 Participate in process improvement initiatives and operational projects.
 </li>
 <li>
 Assist with maintaining internal controls, policies, and compliance procedures.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree required.
 </li>
 <li>
 2-4+ years of experience within financial services, operations, client service, asset management, or a related field.
 </li>
 <li>
 Experience working in a structured financial services environment preferred.
 </li>
 <li>
 Proficiency with Microsoft Office, particularly Excel, PowerPoint, and Outlook.
 </li>
 <li>
 Excellent organizational, analytical, and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Exposure to investment operations, portfolio administration, trade support, or account management activities.
 </li>
 <li>
 Experience working with custodians, fund administrators, brokerage platforms, or other financial service providers.
 </li>
 <li>
 Exposure to alternative investments, private markets, or multi-asset investment environments is a plus.
 </li>
 <li>
 Experience with CRM systems, portfolio accounting platforms, or operational reporting tools is beneficial.
 </li>
 </ul>
 
 
 
 
 #49390
 
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Client Services Associate (Investment Management)

Sage Hospitality

<div>Why us?:
<div>
At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest&rsquo;s story is unique, and so is the way we serve them. Our approach isn&rsquo;t scripted, printed, or tucked away in a handbook&mdash;it&rsquo;s woven into the DNA of who we are. Here, unscripted hospitality is more than a phrase; it&rsquo;s how we turn every interaction into something memorable, authentic, and entirely our own.</div><div>
From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Boston&mdash;its vibrancy, quirks, and endless energy&mdash;with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe.</div><div>
This is more than just a role&mdash;it&rsquo;s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we&rsquo;ll be proud of long after they&rsquo;ve checked out.</div>
Job Overview:

The purpose of this role is to design, align, and execute a People &amp; Culture strategy that supports both the strategic and operational objectives of the business. The People &amp; Culture Director leads all People &amp; Culture (Human Resources) functions at the property, balancing compliance, culture, and performance while addressing both challenges and opportunities. This role serves as a strategic advisor to the Hotel Executive Committee on all people-related matters and partners closely with the General Manager, with functional alignment and guidance from the Regional Director of People &amp; Culture. 
The People &amp; Culture Director is responsible for leading talent strategy, associate engagement, compliance, risk mitigation, and workforce planning while ensuring alignment with Sage Hospitality Group values, policies, brand standards, and applicable federal, state, and local regulations. This role proactively identifies opportunities for improvement and implements scalable solutions that elevate the associate experience and business outcomes.
Responsibilities:
<div>
Talent Management</div><ul><li>
Plan, develop, coordinate, and lead all People &amp; Culture functions at the property to attract, develop, motivate, and retain associates in a compliant, inclusive, and performance-driven environment.</li><li>
Lead recruitment, interviewing, hiring, and onboarding strategies for hourly and leadership roles, ensuring alignment with Sage standards, brand expectations, and legal requirements.</li><li>
Oversee performance management practices, including completion of evaluations and facilitation of performance improvement plans in partnership with leaders.</li><li>
Ensure staffing models and workforce plans align with business needs, service standards, and financial objectives.</li></ul><div>
Training</div><ul><li>
Assess organizational needs and plan, implement, and oversee training programs for hourly, supervisory, and management associates, including Sage core training and brand-required programs.</li><li>
Partner with leaders to strengthen leadership capability, reduce risk, and build consistent management practices across the property.</li></ul><div>
Associate Relations</div><ul><li>
Counsel and coach leaders on associate relations matters, including performance, conduct, and conflict resolution.</li><li>
Oversee investigations, grievance resolution, and exit interview processes, analyzing trends and recommending corrective actions.</li><li>
Design and implement associate engagement and relations initiatives that foster trust, inclusion, and retention.</li><li>
Develop and manage budgets related to associate relations, training, recruitment advertising, and People &amp; Culture staffing.</li><li>
Lead and supervise People &amp; Culture operations at the property, including coaching, development, performance feedback, and corrective action when necessary.</li><li>
Ensure consistent, timely, and equitable administration of associate relations practices.</li></ul><div>
Strategic Management</div><ul><li>
Provide short- and long-term People &amp; Culture planning aligned with hotel goals and Sage strategy.</li><li>
Establish People &amp; Culture objectives and metrics that support operational excellence and cultural health.</li><li>
Serve as an active member of the Hotel Executive Committee, contributing to enterprise-level decision-making.</li><li>
Position the property as an employer of choice through community partnerships, branding, and associate advocacy.</li><li>
Proactively identify potential risk or liability and notify the General Manager and Regional Director of People &amp; Culture with recommended mitigation strategies.</li></ul><div>
Total Rewards</div><ul><li>
Partner in the administration of hourly wage structures and leadership compensation programs in alignment with corporate guidelines and legal requirements.</li><li>
Communicate, administer, and support benefit programs in accordance with corporate policies, ensuring associates understand available offerings and enrollment processes.</li><li>
Recommend enhancements to compensation or benefits programs through appropriate approval channels.</li></ul><div>
Risk/Safety/Security</div><ul><li>
Ensure safety, accident prevention, and security practices are followed consistently.</li><li>
Align property safety standards with corporate SOPs and establish property-specific practices as appropriate.</li></ul><div>
Compliance</div><ul><li>
Ensure compliance with all Sage policies, brand standards, and applicable federal, state, and local employment laws.</li><li>
Maintain oversight of associate records, files, and People &amp; Culture systems to ensure audit readiness and confidentiality.</li><li>
Oversee People &amp; Culture reporting, analyzing trends and providing leadership with accurate, actionable insights.</li><li>
Ensure compliance with union agreements, if applicable, including reporting and contractual obligations.</li><li>
Oversee and ensure accurate People &amp; Culture transactions through UKG workflows, including hires, terminations, transfers, and compensation changes.</li></ul>
Qualifications:

Education/Formal Training<ul><li>
Associate or Bachelor&rsquo;s degree in Human Resources Management or a related field, or equivalent education and experience preferred.</li><li>
Professional in Human Resources (PHR) Certification and/or SHRM Certified Professional preferred</li></ul>
Experience<ul><li>
Four to five years of progressive experience in People &amp; Culture (Human Resources) or a related field.</li><li>
Demonstrated success implementing people strategies, programs, and process improvements.</li><li>
Union experience preferred, where applicable.</li></ul> 
Knowledge/Skills<ul><li>
Strong executive-level communication and influencing skills.</li><li>
Ability to think strategically while executing tactically in a fast-paced environment.</li><li>
Proven ability to negotiate, influence, and partner effectively with leaders and stakeholders.</li><li>
Bilingual fluency preferred.</li><li>
Strong hospitality orientation with the ability to manage complexity and ambiguity.</li><li>
High level of judgment, discretion, and emotional intelligence.</li><li>
Ability to manage multiple priorities while maintaining attention to detail and compliance.</li><li>
Strong literacy and comprehension skills required for review and preparation of People &amp; Culture documentation.</li></ul> 
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Lifting, pushing, pulling, or carrying materials approximately 5 percent of the time.</li><li>
Occasional bending or kneeling to access files.</li><li>
Mobility throughout the hotel, with a significant portion of the day spent engaging with associates and leaders.</li><li>
Periodic standing during training and associate engagement activities.</li><li>
Driving may be required occasionally for hearings, meetings, or recruitment activities.</li></ul> 
Environment
95% indoor office
Benefits:
<div>
Why You'll Love Working at Sage</div><div>
Exceptional Benefits &amp; Perks:</div><div>
Explore &amp; Save</div><div>
Enjoy exclusive discounts at Sage Hotels &amp; Restaurants nationwide&mdash;your gateway to unforgettable experiences across the country.</div><div>
Comprehensive Health Coverage</div><div>
We've got you covered with medical, vision, and dental insurance because your well-being matters.</div><div>
Prime Location</div><div>
Work in the heart of the city with easy access to public transportation&mdash;skip the commute stress.</div><div>
Fuel Your Shift</div><div>
Complimentary meal every shift. Great food, on us.</div><div>
Commuter Benefits</div><div>
Take advantage of our Perq Program partnership with MBTA for seamless, affordable transit.</div><div>
Join a Culture That Celebrates You</div><div>
At Sage, you're part of a community. We're building something special: a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are.</div><div>
Ready to be part of something extraordinary? Let's create the future of hospitality together.</div>
Salary: USD $130,000.00 - USD $140,000.00 /Yr.</div>

Director of People & Culture

Liberty Mutual Insurance

<div>Description
This role will be based in our Boston, MA headquarters office working a hybrid schedule. 
Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company 
About the Team 
The Corporate Strategy &amp; Research (CS&amp;R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. 
Established in 1972, CS&amp;R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President &amp; CEO, Chief Insights &amp; Solutions Officer, EVP &amp; General Manager of Sales and Service, SVP &amp; Head of BU Strategy, VP &amp; Managing Director of Corporate Development, and Vice President of Product Strategy. This is a great opportunity for an energetic individual to join a vibrant, high performance and tight-knit team environment that will be front and center in driving change across the enterprise. 
The Details
We&rsquo;re in search of intellectually curious, creative, driven individuals with proven experience to apply the management consulting toolkit as part of an energetic and high-impact team. 
As a Senior Manager II, you&rsquo;ll operate in an engagement manager capacity supporting an experienced Managing Director to lead a tight-knit consulting team that will collectively advise Liberty Mutual&rsquo;s senior executives in making key strategic decisions. Projects are typically in the areas of strategy development, growth strategy, organizational design &amp; operating model, innovation, or business transformation, and typically run for 2-5 months. 
You&rsquo;ll develop key relationships with leaders and executives across the organization and communicate with senior leadership to influence and galvanize the organization into action. 
Your responsibilities will include:<ul><li>
Deciphering strategic issues faced by the client and the role of your team in addressing those issues.</li><li>
Drafting project proposals, designing work plans, and overseeing key pieces of analysis to lead the team towards high-quality strategic output.</li><li>
Crafting compelling storylines that clearly articulate findings, insights, and recommendations</li><li>
Building and owning relationships with key client stakeholders.</li><li>
Directing team and client stakeholders towards consensus points and gaining buy-in.</li><li>
Communicating with senior leadership to influence and drive the organization to action.</li><li>
Supporting the development and coaching of Associate Consultants, Senior Associate Consultants, and recent MBA graduates.</li><li>
Utilizing adept mentoring, coaching, and influencing skills to inspire others and resolve challenging relationship management situations, collaborating on approaches with the Managing Director.</li><li>
Contributing to CS&amp;R initiatives such as recruiting, talent development, culture building and engagement, or alumni engagement.</li></ul>
Your compensation will include:<ul><li>
Base salary plus an annual short term incentive bonus target: 20%</li></ul>
Qualifications
Candidates should, at a minimum, possess the following:<ul><li>
Bachelor&rsquo;s degree and MBA degree, as well as demonstrated record of success; equivalent advanced degree may be considered.</li><li>
5+ years of experience, including 3+ years of post-MBA experience; minimum of 3 years of strategy consulting or relevant work experience.</li><li>
1-2 years of experience managing project teams is highly preferred.</li><li>
Strong critical thinking skills and inquisitive mindset, with ability to elevate thinking and apply judgment to how components fit into the broader picture.</li><li>
Ability to leverage experience and analysis to gain support and influence others.</li><li>
Strong quantitative, analytical, and written and oral communication skills.</li><li>
Strong leadership skills and ability to work independently and as a member of a team, and coach and inspire junior team members.</li><li>
Ability to manage multiple priorities, including project work and department responsibilities.</li><li>
Advanced proficiency with Microsoft PowerPoint and Excel.</li><li>
Insurance or financial services industry experience a plus (not required).</li><li>
The role is located in Boston, MA only; working in a hybrid model (weekly blend of 3-4 days in-office and 1-2 days working from home).</li></ul>
Additional qualifications include:<ul><li>
Top-tier strategy consulting experience.</li><li>
Motivated by high impact, high visibility work.</li><li>
Independently navigate and decipher an ambiguous environment.</li><li>
Demonstrated strong leadership abilities and care about professionally developing those around you.</li><li>
Excited about contributing to a dynamic and high-performing team culture.</li></ul>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Senior Manager II - Corporate Strategy & Research

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