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administrative affairs specialist

associate director

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is on a mission to redefine entertainment and lifestyle in Saudi Arabia. We are currently seeking an Associate Director - Helpdesk to lead our customer support operations, delivering exceptional service and support to all stakeholders. This role will play a critical part in ensuring that our helpdesk team operates efficiently and effectively, providing timely troubleshooting and solutions for a variety of operational challenges.</p><p>
The Associate Director - Helpdesk will oversee the daily operations of the helpdesk, ensuring quality assurance and continuous improvement in service delivery. You will manage a team of support personnel, providing them with leadership and guidance as they assist employees and visitors with IT and operational inquiries. Your expertise in service management frameworks will be invaluable in streamlining processes and enhancing user satisfaction.</p><p>
This role demands excellent communication skills, a customer-centric mindset, and a proactive approach to problem-solving to promote a seamless experience for all users.</p><p><b>
Requirements</b></p><ul>
<li>Bachelor&rsquo;s degree in Information Technology, Business Administration, or a related field; Master&rsquo;s degree is an advantage.</li>
<li>Minimum 7-10 years of experience in helpdesk or IT service management roles, with at least 3 years in a leadership position.</li>
<li>Proven track record of managing helpdesk operations, focusing on customer service excellence and continuous improvement.</li>
<li>Experience with helpdesk software and ticket systems to track and analyze helpdesk activities.</li>
<li>Strong problem-solving skills with the ability to troubleshoot complex issues and provide timely solutions.</li>
<li>Excellent communication skills, both written and verbal, with a strong ability to interact with diverse stakeholders.</li>
<li>Knowledge of service management frameworks such as ITIL is preferred.</li>
<li>Ability to work under pressure, adapt to changing priorities, and manage multiple tasks simultaneously.</li>
<li>A customer-first mentality with a passion for achieving high levels of user satisfaction.</li>
<li>Demonstrated ability to lead and mentor a team, fostering a collaborative and supportive environment.</li>
</ul><p><b>Benefits</b></p><p>
Offering a comprehensive compensation and benefits package.</p></div>

Associate Director - Helpdesk

<div><p><b>What if you could do the kind of work the world needs?
</b></p><p>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
</p><p>As an <b>Associate Director </b>in Building Structures, you will provide strategic leadership and technical oversight for the structural engineering discipline across major and complex projects. You will be responsible for driving innovation, ensuring technical excellence, and managing client relationships at the highest level. This role involves shaping business strategy, leading multidisciplinary teams, and contributing to the growth and reputation of the organization.</p></div>
<br><div><ul><li>Lead the structural engineering function across multiple large-scale projects, ensuring delivery to the highest standards of quality, safety, and efficiency.
</li><li>Act as a trusted advisor to clients, providing strategic guidance and technical expertise on complex structural challenges.
</li><li>Define and implement technical strategies, design standards, and best practices for the discipline.
</li><li>Oversee resource planning, project budgets, and schedules to ensure successful delivery and profitability.
</li><li>Drive innovation in structural design, digital engineering, and sustainability initiatives.
</li><li>Mentor and develop senior leaders, engineers, and technical teams, fostering a culture of excellence and collaboration.
</li><li>Represent the company in high-level client meetings, industry forums, and conferences, contributing to thought leadership and brand positioning.
</li><li>Support business development through strategic proposals, bids, and client presentations, helping secure major projects.
</li><li>Ensure compliance with Health, Safety, and Environmental (HSE) standards and regulatory requirements across all projects.
</li><li>Maintain governance over quality assurance processes, risk management, and contractual obligations.</li></ul></div>
<br><div><ul><li>Bachelor&rsquo;s degree in Structural or Civil Engineering (Master&rsquo;s preferred)
</li><li>Minimum 20+ years of experience in structural engineering, including leadership roles on iconic and complex building projects
</li><li>Proven track record in managing large teams and delivering high-value projects
</li><li>Expertise in steel and concrete design and advanced structural analysis
</li><li>In-depth knowledge of UAE, KSA, and international design codes
</li><li>Demonstrated ability to contribute to strategic growth and business development initiatives
</li></ul><p><b>Imagine a better future for you and a better future for us all.
</b></p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p><b>With us, you can. Apply today.</b></p></div>

Associate Director - Building Structures

Red Sea Global

<div><div><div><div><div>Division: Operations and Maintenance
</div></div></div></div><div><div><div><div>Department: Field Operations and Maintenance
</div></div></div></div><div><div><div><div>Company: The Red Sea Utility Company
</div></div></div></div><div><div><div><div><p><b>Empowering Destinations with Sustainable Innovation!</b></p><br>
<p></p>
<p><b>
The Red Sea Utilities Company (TRSUC</b>) is a specialized subsidiary under <b>Red Sea Global (RSG)</b>, established to provide integrated utility services for RSG&rsquo;s flagship developments, including <b>The Red Sea Project</b> and <b>Amaala</b>.</p><br>
<p></p>
<p>
TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG&rsquo;s destinations are powered entirely by clean energy.</p><br>
<p></p>
<p>
TRSUC&rsquo;s initiatives are integral to Saudi Arabia&rsquo;s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG&rsquo;s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.</p><br>
<p></p>
<p><b>
At TRSUC, Where Infrastructure Meets Innovation - For People and Planet</b></p><p><br>
<b>
Job Purpose:</b></p><br>
<p></p>
<p>
The role shall assist, oversee &amp; direct the delivery of the field Operations and Maintenance for Wet utilities within RSU, thereby ensuring seamless support towards all the field-based users of Utilities services. He/she shall supervise end-to-end in-field operations and maintenance processes, create guiding principles &amp; lay clear directions for on-site teams and ensure continuous improvement across in-field operational methods adopted by the team.</p><br>
<p></p>
<p>
The role will work closely with all Utility RSU/RSG departments together with the asset owner where the equipment is located.</p><br>
<p>
</p><p>Moreover, the incumbent will be responsible for managing the maintenance and reliability strategy, field operational objectives, field maintenance operations. He/she shall ensure overall functioning of field operations and maintenance within stipulated budget &amp; timelines established within RSU thereby ensuring compliance towards processes and guidelines laid, proactively measuring operational efficiency &amp; suggesting course corrections, and managing prompt response towards escalations through the team.</p><br>
<p></p>
<p><b>
Job Responsibilities:</b></p><br>
<p></p>
<p><b>
Strategic Contribution</b></p>
<ul>
<li>Contribute to the development and implementation of the annual business plan RSU Field Operations &amp; Maintenance function to deliver RSU and RSG vision &amp; mission.</li>
<li>Ensure that the overall field operations and maintenance strategy is translated into operational business plans for the management of on ground operations and maintenance across dry and wet utilities aligned with RSU goals and monitor the performance and execution of those plans to achieve functional objectives and deliver the company&rsquo;s strategy.</li>
<li>Manage the development &amp; implementation of initiatives focused on driving optimization across field operations and maintenance function within RSU.</li>
<li>Oversee the incorporation of new technologies across field operations &amp; maintenance within Wet utilities to enhance reliability and efficiency of the utility services offered.</li>
<li>Ensure up-keep of production systems and processes across Wet utilities to meet RSU objectives in terms of price, quality, and delivery targets.</li>
<li>Create robust plans &amp; ensure implementation for periodic maintenance and operation of Utility assets to maximum efficiency and reliability.</li>
<li>Establish appropriate governance mechanisms within team to address all repairs within agreed timelines.</li>
<li>Provide direction to the field operations &amp; maintenance team, fostering a culture of collaboration, innovation, and continuous improvement.</li></ul><br>
<p></p>
<p><b>
Field Operations &amp; Maintenance</b></p>
<ul>
<li>Manage daily operational activities related to field operations and maintenance, ensuring timely and efficient service delivery to customers.
</li><li>Contribute to the development and implementation of operational strategies aimed at enhancing the performance of field operations and ensuring reliability and quality of services.</li>
<li>Establish guidelines for ensuring periodic monitoring of on-ground facilities and equipment condition, identify opportunities for preventive and corrective maintenance activities thereby ensuring optimal availability and reliability.</li>
<li>Manage implementation of corrective actions identified during emergencies, operational disruptions, equipment breakdowns, or quality concerns, under the guidance of the Director &ndash; Field Operations &amp; Maintenance.</li>
<li>Assist in managing escalations of risks and coordinating responses to minimize operational impact.</li>
<li>Support efforts to proactively manage compliance with processes, guidelines, and operational efficiency measures, under the Director's guidance.</li>
<li>Assist in managing escalations related to compliance issues and contribute to initiatives for enhancing operational efficiency.</li>
<li>Assist in the adoption of technology to improve efficiency, safety, and customer satisfaction within field operations and maintenance.</li>
<li>Provide relevant inputs to leadership around improvement of operational procedures within field operations &amp; maintenance function thereby substantiating with relevant functional data -points &amp; on ground statistics through the support of team.</li>
<li>Ensure supervision of on-ground system maintenance activities, including regular on-site checks, repairs, and component replacements.</li>
<li>Ensure compliance towards industry standards, laws, regulations, and safety guidelines within field operations and maintenance activities.</li>
<li>Collaborate with teams to drive safety, sustainability, quality, production, and reliability within field operations and maintenance functions</li>
<li>Ensure oversight &amp; interaction with PPP Company on aspects around Wet Utility O&amp;M in terms of reviewing O&amp;M procedures and maintenance schedules received from them, provide alternative periods for rescheduling maintenance schedules whenever necessary, liaise with end user / contractor to confirm on carrying out of planned maintenance activities, communication of these changes to PPP and ensure compliance with water quality control and sampling procedures.</li>
<li>Manage Oversight &amp; Interaction with PPP Company &ndash; Wastewater: Ensure the operational management of influent delivery to the STP, ensure efficient sewage/wastewater handling &amp; maintain the influent delivery records, and oversee the quality control processes, including sampling and testing of TSE.</li>
<li>Direct the examination of PPP procedures and maintenance schedules for district cooling, formulate and recommend rescheduling alternatives, and facilitate the exchange of schedule revisions with PPP.</li>
<li>Managing oversight &amp; interaction with PPP Company: district cooling/water: Ensure the review of operations &amp; maintenance procedures and schedules for district cooling and water networks, approve rescheduling by providing alternative periods, ensure effective liaison with PPP, and supervise water quality and sampling protocols at plant collection and delivery points.</li>
<li>Ensure the issuance of work orders, distribution of the approved drawings specific to pipeline modifications, review of the as-built drawings followed by issue of completion certificate and closure of work order along with necessary updating of records at RSU end.</li>
<li>Coordinate the release and tracking of work orders and the dissemination of approved drawings for water pipeline modifications.</li>
<li>Coordinate the water tank maintenance plan revisions and end-user notifications, assist in workforce allocation for inspections, and contribute to the management of work orders and communication strategies.</li>
<li>Direct all related activities for water tankers management, manage dispatch plan adjustments with PPP, and handle rescheduling communications as needed.</li>
<li>Assist with managing supplementary &amp; emergency water services, collect water requirements, communicate tanker schedules to end users, and maintain records of schedule notifications and any changes.</li>
<li>Manage receiving sewage maintenance requests, confirm details with end users, and contribute to the communication process regarding maintenance schedule changes and updates.</li>
<li>Coordinate the leakage detection process, assist in work order management for repair activities, and facilitate updates to end users or customer services.</li>
<li>Assist in overseeing and operating water network parameter controls and the handling of trouble calls and support the documentation process for field inspection work orders and log report updates.</li>
<li>Oversee the control and operating of local distribution network parameters, liaise with PPP for high-severity planned outages, and direct field operations for all severity-related network incidents.</li>
<li>Coordinate the logistics for segregated waste collection, including the communication of bin locations to PPP, the development of collection schedules, and the facilitation of additional waste collection requests.</li>
<li>Oversee the identification and market evaluation of by-products, contribute to the review of quality inspection reports, and collaborate with Commercial Services to establish off-taker relationships and prepare collection schedules.</li>
<li>Ensure the effective operational management of unplanned water distribution network outages, including severity assessment, end-user communication via Customer Services, collaboration with PPP for outage verification, and managing the temporary water supply and repair work processes.</li>
<li>Ensure the effective execution of planned water distribution network outages, coordinate with Customer Service for communications, and manage the work permit process from issuance to closure.</li>
<li>Ensure the effective management of additional water and wastewater connections, ensuring assessments of water demand and infrastructure capacity are conducted, and directing the allocation and communication of connection statuses to end users.</li></ul><br>
<p></p>
<p><b>
Risk Management</b></p>
<ul>
<li>Identify different aspects of risk pertaining to utilities systems in the operations and maintenance function and develop mitigation measures to negate or minimize the effect of these risks and avoid potential delays as well as added cost.</li>
<li>Ensure decisions are made in accordance with ERM policy and guidelines.</li>
<li>Report regularly on the key business risks to the management.</li></ul><br>
<p></p>
<p><b>
Leadership and People Management
</b></p><ul><li>Provide leadership and oversight for all field operations and maintenance activities related to utility assets in line with the strategic plans, policy, and procedures.</li>
<li>Assist in building and motivating a competent team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet the functional challenges and goals.
</li><li>Serve as a role model to ensure employees&rsquo; awareness and commitment to RSU and RSG&rsquo;s vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human resources and continuously improve performance.</li>
<li>Provide development opportunities to maximize potential and engagement of employees through mentoring, coaching and constructive feedback.</li>
<li>Contribute to the identification of the respective employees&rsquo; training and developmental needs and bridge the knowledge gaps to ensure continuous progression and high-level of competence within the team.</li></ul><br>
<p></p>
<p>
Policies, Systems, Processes, Procedures, Standards and Reports</p>
<ul>
<li>Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
</li><li>Oversee preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</li>
<li>Direct the streamlining of processes by closely analyzing operational and maintenance-related processes to eliminate redundancy and identifying potential avenues for merges across workstreams thereby improving the overall operational performance.</li>
<li>Ensure preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</li></ul><br>
<p></p>
<p>
Safety, Quality &amp; Environment
</p><ul><li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li>
<li>Stay updated on relevant environmental and safety regulations and integrate them into processes.</li></ul><br>
<p></p>
<p><b>
Continuous Improvement
</b></p><ul><li>Closely contribute to the identification of opportunities for continuous improvement of department&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.</li>
<li>Assess operational processes and develop improvement strategies to enhance efficiency and productivity.</li>
<li>Enforce the incorporation of &ldquo;international best practices&rdquo; and standards into the improvement of business processes, department systems and productivity.</li></ul><br>
<p></p>
<p><b>
Qualification and Experience
</b></p><ul><li>Bachelor's or master's in engineering with Mechanical / Process / Chemical Engineering.</li>
<li>12-15 years of relevant experience with at least 5 years in a similar role, preferably large sustainable infrastructure utilities project.</li></ul></div></div></div></div></div><p></p>

Associate Director - MEP

WSP in the Middle East

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 WSP in the Middle East are currently hiring for an Associate Director &ndash; Electrical/Mechanical (Data Centres), who will lead multidisciplinary design, advisory, and delivery of mission‑critical data centre projects across the UAE and KSA. The role will oversee client engagement, project strategy, technical excellence, and team leadership while ensuring all data centre solutions meet global standards for resilience, sustainability, and scalability.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Technical Expertise
  <br/>
  <br/>
 </strong>
 Oversee design and integration of MEP systems for mission‑critical facilities.
 <br/>
 <br/>
 Review and approve engineering deliverables, ensuring compliance with client and regulatory requirements.
 <br/>
 <br/>
 Support the development of modular, cloud, and hyperscale data centre strategies.
 <br/>
 <br/>
 <strong>
  Client &amp; Stakeholder Management
  <br/>
  <br/>
 </strong>
 Act as the primary point of contact for key clients across UAE and KSA.
 <br/>
 <br/>
 Lead presentations, technical workshops, and design reviews.
 <br/>
 <br/>
 Build strong long-term client relationships and support business growth.
 <br/>
 <br/>
 <strong>
  Business Development
  <br/>
  <br/>
 </strong>
 Support proposal development, bid submissions, and commercial strategy.
 <br/>
 <br/>
 Identify market opportunities in digital infrastructure, cloud, colocation, and hyperscale developments.
 <br/>
 <br/>
 Work closely with regional leadership to drive the mission-critical services portfolio.
 <br/>
 <br/>
 <strong>
  Team Leadership
  <br/>
  <br/>
 </strong>
 Mentor and guide multidisciplinary teams across mechanical, electrical, architectural, civil, and relevant disciplines.
 <br/>
 <br/>
 Lead resource planning and support capability development within the mission-critical practice.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering (Electrical/Mechanical) or related field; Master&rsquo;s preferred.
  </li>
  <li>
   12&ndash;18+ years of experience in mission-critical/data centre design, delivery, or advisory.
  </li>
  <li>
   Strong understanding of Tier standards, NFPA, ASHRAE, Uptime Institute guidelines.
  </li>
  <li>
   Proven experience in GCC markets (UAE and/or KSA).
  </li>
  <li>
   Experience working with large consultancies or international engineering firms.
  </li>
  <li>
   Excellent leadership, communication, and client‑facing abilities.
  </li>
 </ul>
</div>


Associate Director – Electrical/Mechanical (Data Centres)

RedFish

The Role
<br>We are seeking an experienced Senior Project Manager / Associate Director to join our client's growing team in Saudi Arabia. This is a senior leadership role for a seasoned professional with a strong background in delivering complex projects, managing stakeholders, and driving strategic outcomes in a fast-paced environment. Key Responsibilities • Lead the end-to-end delivery of large-scale, multi-disciplinary projects from initiation through completion • Provide strategic oversight, governance, and leadership across project teams and consultants • Manage client relationships at senior stakeholder level, ensuring alignment with project objectives • Oversee project planning, budgeting, scheduling, risk management, and reporting • Ensure compliance with contractual, regulatory, and quality requirements • Mentor and develop project managers and junior team members • Contribute to business development, proposals, and strategic growth initiatives where required
<br><br>
Requirements
<br><ul>
<li>Bachelor’s degree in Engineering, Construction Management, Architecture, or a related field (Master’s preferred) • Minimum 10 years of relevant project management experience, ideally within the GCC • Proven experience delivering large or complex projects in Saudi Arabia • Strong leadership and stakeholder management skills • Fluent Arabic speaker with strong professional English communication skills • PMP, PRINCE2, or equivalent professional certification preferred • Strong commercial awareness and contract administration experience What they offer • Senior leadership position with clear progression opportunities • Competitive tax-free salary and benefits package • Opportunity to work on high-profile projects in Saudi Arabia • Collaborative, professional, and growth-focused work environment</li>
</ul>
About the company
<br>redfish was created in 2005 with the single aim of delivering a truly professional and consultative recruitment service to the built environment. Tired of being constrained by companies which over promised and under delivered, we decided to create a firm which would deliver the highest service level to both candidates and clients alike, irrespective of the candidates level or the size of the client. Working with the countrys leading main contractors, consultancies and developers, we have an enviable reputation for placing middle and senior management candidates.

Senior Project Manager / Associate Director (Arabic Speaking)

<div><div><div><div><div>Division: Technical Services
</div></div></div></div><div><div><div><div>Department: Wet Utilities
</div></div></div></div><div><div><div><div>Company: The Red Sea Utility Company
</div></div></div></div><div><div><div><div><div><div><div><div><p><b>Empowering Destinations with Sustainable Innovation!</b></p><br>
<p></p>
<p>
The <b>Red Sea Utilities Company (TRSUC)</b> is a specialized subsidiary under <b>Red Sea Global (RSG)</b>, established to provide integrated utility services for RSG&rsquo;s flagship developments, including <b>The Red Sea Project</b> and <b>Amaala.</b></p><br>
<p></p>
<p>
TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG&rsquo;s destinations are powered entirely by clean energy.</p><br>
<p></p>
<p>
TRSUC&rsquo;s initiatives are integral to Saudi Arabia&rsquo;s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG&rsquo;s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.</p><br>
<p></p>
<p><b>
At TRSUC, Where Infrastructure Meets Innovation - For People and Planet.</b></p><br>
<p></p>
</div>
</div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Job Purpose:</b></p><br>
<p></p>
<p>
The role shall assist, oversee &amp; direct the delivery of the field Operations and Maintenance across Dry utilities within RSU, thereby ensuring seamless support towards all the field-based users of Dry Utilities services. He/she shall supervise end-to-end in-field operations and maintenance processes, create guiding principles &amp; lay clear directions for on-site teams and ensure continuous improvement across in-field operational methods adopted by the team.</p><br>
<p></p>
<p>
The role will work closely with all RSU / RSG departments together with the asset owners.</p><br>
<p></p>
<p>
Moreover, the incumbent will be responsible for managing the maintenance and reliability strategy, field operational objectives, field maintenance operations. He / She shall ensure overall functioning of field operations and maintenance within stipulated budget &amp; timelines established within RSU thereby ensuring compliance towards processes and guidelines laid, proactively measuring operational efficiency &amp; suggesting course corrections, and managing prompt response towards escalations through the team.</p><br>
<p></p>
<p><b>
Job Responsibilities:</b></p><br>
<p></p>
<p><b>
Strategic Contribution :</b></p><br>
<p></p>
<ul>
<li>Contribute to the development and implementation of the annual business plan RSU Field Operations &amp; Maintenance function to deliver RSU&rsquo;s and RSG vision &amp; mission.</li>
<li>Ensure that the overall field operations and maintenance strategy is translated into operational business plans for the management of on ground operations and maintenance across Dry utilities aligned with RSU goals and monitor the performance and execution of those plans to achieve functional objectives and deliver the company&rsquo;s strategy.</li>
<li>Manage the development &amp; implementation of initiatives focused on driving optimization across field operations and maintenance function within RSU.</li>
<li>Oversee the incorporation of new technologies across field operations &amp; maintenance within Dry utilities to enhance reliability and efficiency of the utility services offered.</li>
<li>Ensure up-keep of production systems and processes across Dry utilities to meet RSU&rsquo;s objectives in terms of price, quality, and delivery targets.</li>
<li>Create robust plans &amp; ensure implementation for periodic maintenance and operation of Utility assets to maximum efficiency and reliability.</li>
<li>Establish appropriate governance mechanisms within team to address all faults or repairs within agreed timelines.</li>
<li>Provide direction to the field operations &amp; maintenance team, fostering a culture of collaboration, innovation, and continuous improvement.</li></ul><br>
<p></p>
<p><b>
Field Operations &amp; Maintenance :</b></p><br>
<p></p>
<ul>
<li>Manage daily operational activities related to field operations and maintenance, ensuring timely and efficient service delivery to customers.</li>
<li>Contribute to the development and implementation of operational strategies aimed at enhancing the performance of field operations and ensuring reliability and quality of services.</li>
<li>Establish guidelines for ensuring periodic monitoring of on-ground facilities and equipment condition, identify opportunities for preventive and corrective maintenance activities thereby ensuring optimal availability and reliability.</li>
<li>Manage implementation of corrective actions identified during emergencies, operational disruptions, equipment breakdowns, or quality concerns, under the guidance of the Director &ndash; Field Operations &amp; Maintenance (Dry).</li>
<li>Oversee timely allocation of field workforce to the site in-order to manage normal or disturbed state operations, responding to emergency, and restoring the power supply.</li>
<li>Assist in managing escalations of risks and coordinating responses to minimize operational impact.</li>
<li>Support efforts to proactively manage compliance with processes, guidelines, and operational efficiency measures, under the Director's guidance.</li>
<li>Assist in managing escalations related to compliance issues and contribute to initiatives for enhancing operational efficiency.</li>
<li>Assist in the adoption of technology to improve efficiency, safety, and customer satisfaction within field operations and maintenance.</li>
<li>Provide relevant inputs to leadership around improvement of operational procedures within field operations &amp; maintenance function thereby substantiating with relevant functional data -points &amp; on ground statistics through the support of team.</li>
<li>Ensure supervision of on-ground system maintenance activities, including regular on-site checks, repairs, and component replacements.</li>
<li>Ensure compliance towards industry standards, laws, regulations, and safety guidelines within field operations and maintenance activities.</li>
<li>Collaborate with teams to drive safety, sustainability, quality, production, and reliability within field operations and maintenance functions</li>
<li>Ensure oversight &amp; interaction with the PPP Company on aspects around power O&amp;M in terms of reviewing O&amp;M procedures and maintenance schedules received from them, provide alternative periods for rescheduling maintenance schedules whenever necessary, liaise with end user / contractor to confirm on carrying out of planned maintenance activities, communication of these changes to the PPP Company and ensure compliance with water quality control and sampling procedures.</li>
<li>Managing oversight &amp; interaction with the PPP Company: power: Ensure the review of operations &amp; maintenance procedures and schedules for power networks, approve rescheduling by providing alternative periods, ensure effective liaison with the PPP Company.</li>
<li>Ensure the issuance of work orders, distribution of the approved drawings specific to pipeline modifications, review of the as-built drawings followed by issue of completion certificate and closure of work order along with necessary updating of records at RSU end.</li>
<li>Ensure the issuance and closure of work permits required to manage power distribution network outages (planned maintenance) in the enterprise asset management (EAM) system and supervise meticulous updating of necessary maintenance records.</li>
<li>Ensure management of the power distribution unplanned outages, including review of rectification plans identified, facilitate the provision of work permits via EAM, and assist in updating customers and records following equipment test pass and work completion.</li>
<li>Oversee the control and operating of local distribution network parameters, liaise with the PPP Company for high-severity planned outages, and direct field operations for all severity-related network incidents.</li>
<li>Oversee the identification and market evaluation of by-products, contribute to the review of quality inspection reports, and collaborate with Commercial Services to establish off-taker relationships and prepare collection schedules.</li>
<li>Oversee the execution of network analysis and the preparation of load reports, ensuring network operations and capacity are managed according to protocol.</li>
<li>Direct the initial response to trouble calls, including the monitoring of power distribution network parameters and the oversight of field operations communication and staff deployment.</li></ul><br>
<p></p>
<p><b>
Leadership and People Management :</b></p><br>
<p></p>
<ul>
<li>Provide leadership and oversight for all field operations and maintenance activities related to utility assets in line with the strategic plans, policy, and procedures.</li>
<li>Assist in building and motivating a competent team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet the functional challenges and goals.</li>
<li>Serve as a role model to ensure employees&rsquo; awareness and commitment to RSU&rsquo;s and RSG&rsquo;s vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human resources and continuously improve performance.</li></ul><br>
<p></p>
<p>
Policies, Systems, Processes, Procedures, Standards and Reports</p>
<ul>
<li>Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.</li>
<li>Oversee preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</li>
<li>Direct the streamlining of processes by closely analyzing operational and maintenance-related processes to eliminate redundancy and identifying potential avenues for merges across workstreams thereby improving the overall operational performance.</li>
<li>Ensure preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</li></ul><br>
<p></p>
<div>
<p>Safety, Quality &amp; Environment</p>
</div>
<div><ul><li><p>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</p>
</li>
</ul></div><div><ul><li><p>Stay updated on relevant environmental and safety regulations and integrate them into processes.</p></li></ul><br>
<p>
</p><div><p>Continuous Improvement
</p></div><div><ul><li><p>Closely contribute to the identification of opportunities for continuous improvement of department&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.</p>
</li>
</ul></div><div><ul><li><p>Assess operational processes and develop improvement strategies to enhance efficiency and productivity.</p>
</li>
</ul></div><div><ul><li><p>Enforce the incorporation of &ldquo;international best practices&rdquo; and standards into the improvement of business processes, department systems and productivity.</p></li></ul><br>
</div>
</div><p></p><p><b>Qualification and Experience :</b></p>
<ul>
<li>Bachelor's or Master's in Electrical Engineering or similar.</li>
<li>12-15 years of relevant experience with at least 5 years in a similar role, preferably large sustainable infrastructure utilities project.</li>
<li>Experience in KSA / GCC countries preferred</li>
<li>Strong technical and operational understanding of Dry Utility MV/LV systems</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Associate Director - Red Sea MV

Mace

<div>
 Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
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 <strong>
  The Project
  <br/>
  <br/>
 </strong>
 Fast-paced programme in Riyadh delivering a complex, multi-asset portfolio within a fixed and highly visible timeline. The programme requires strong leadership to integrate strategy, governance, and execution across planning, design, procurement, construction, and readiness activities, ensuring coordinated delivery, robust controls, and clear accountability across all stakeholders.
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 Lead programme strategy, governance, and delivery execution across multiple workstreams, with a core focus on managing and integrating Delivery Partners (DPs) to ensure safe, on-time, on-budget outcomes aligned to the client&rsquo;s objectives. The postholder will act as a senior client-facing leader, driving robust controls, coordinated decision-making, risk management, performance improvement, and project delivery across the programme lifecycle.
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 <strong>
  You&rsquo;ll Be Responsible For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing senior programme leadership to shape and deliver the overall strategy, delivery model, and implementation roadmap.
  </li>
  <li>
   Translating client objectives into clear programme outcomes, measurable KPIs, and integrated delivery plans across assets, enabling works, infrastructure, and operational readiness.
  </li>
  <li>
   Establishing a high-performance culture across delivery partners and internal teams, promoting accountability, pace, and continuous improvement.
  </li>
  <li>
   Supervising day-to-day management of delivery partners, ensuring alignment to programme priorities, governance expectations, and delivery standards.
  </li>
  <li>
   Overseeing end-to-end execution of the programme, ensuring delivery outputs are consistent with client requirements and readiness deadlines.
  </li>
  <li>
   Managing complex stakeholder interfaces across client leadership, delivery partners, consultants, authorities, and third parties.
  </li>
  <li>
   Directing structured engagement, proactively identifying stakeholder risks, and turning constraints into deliverable actions.
  </li>
  <li>
   Being a champion a strong safety-first culture and ensure DPs operate in line with programme HSE requirements and relevant KSA regulations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You&rsquo;ll Need To Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree qualified in engineering, construction management, project/programme management, or a related discipline (or equivalent professional experience).
  </li>
  <li>
   Professional accreditation is preferred (e.g., PMP, MSP, PRINCE2, APM, RICS, CIOB, or similar).
  </li>
  <li>
   Proven senior leadership experience delivering large, complex, multi-asset programmes.
  </li>
  <li>
   Ability to lead senior stakeholders, make decisive recommendations, and drive outcomes in high-pressure, time-critical programmes.
  </li>
  <li>
   Strong commercial awareness with experience supporting change control, commercial oversight, and performance improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our values
  <br/>
  <br/>
 </strong>
 <strong>
  Safety first - Going home safe and well:
 </strong>
 We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.
 <br/>
 <br/>
 <strong>
  Client focus - Deliver on our promise:
 </strong>
 We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.
 <br/>
 <br/>
 <strong>
  Integrity - Always do the right thing:
 </strong>
 We influence positive outcomes within our industry while always aligning with our compliance obligations.
 <br/>
 <br/>
 <strong>
  Create opportunity - For our people to excel:
 </strong>
 We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
 <br/>
 <br/>
 Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.
 <br/>
 <br/>
 We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
 <br/>
 <br/>
 <ul>
  <li>
   site
   <br/>
   <br/>
  </li>
 </ul>
</div>


Associate Director - Programme Management

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