marketing manager

sales manager

account manager

contracts manager

store manager

associate manager

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

DXC Technology

<div>
 
 
 We are currently looking for:
 
 
 
 
 Platform Delivery Manager &ndash; Associate Manager
 
 
 
 
 
 
 
 Job location:
 
 onsite in Riyadh
 
 
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 Responsible for the
 
 end-to-end platform delivery
 
 within a single strategic account, ensuring operational excellence, technical leadership, and customer satisfaction. This role requires strong expertise in
 
 Linux (optional AIX), Windows Server, enterprise storage, virtualization (VMware)
 
 , and
 
 cloud platforms
 
 , with additional value placed on experience with
 
 OpenShift
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Platform Ownership &amp; Delivery
 
 </li>
 <li>
 Act as the
 
 primary point of contact
 
 for platform services within the account, ensuring consistent delivery and alignment with customer expectations.
 </li>
 <li>
 Lead coordination across infrastructure towers including
 
 compute, storage, virtualization, and cloud services
 
 to ensure seamless operations.
 </li>
 <li>
 Drive integration and optimization of platform-related processes across delivery teams and customer stakeholders.
 </li>
 <li>
 
 Technical Leadership
 
 </li>
 <li>
 Oversee platform operations with a focus on
 
 Linux systems administration
 
 ,
 
 Windows Server
 
 ,
 
 storage infrastructure
 
 (EMC, etc.),
 
 virtualization technologies
 
 (VMware), and
 
 cloud environments
 
 (e.g., Azure, GCP).
 </li>
 <li>
 Ensure services are delivered in accordance with
 
 Service Level Objectives (SLOs)
 
 and
 
 Service Level Agreements (SLAs)
 
 , following ITIL/ITSM standards.
 </li>
 <li>
 Support and lead platform-related
 
 change management
 
 and transformation projects, including migrations, upgrades, and cloud adoption.
 </li>
 <li>
 
 Resource &amp; Capacity Planning
 
 </li>
 <li>
 Collaborate with delivery leads to identify and allocate technical resources for platform operations and initiatives.
 </li>
 <li>
 Conduct capacity planning to optimize resource utilization and reduce operational overhead.
 </li>
 <li>
 
 Process Optimization
 
 </li>
 <li>
 Continuously assess and improve platform delivery processes to enhance scalability, reliability, and customer satisfaction.
 </li>
 <li>
 Support planning and execution of
 
 work migration
 
 and platform consolidation efforts within the account.
 </li>
 <li>
 
 Stakeholder Engagement
 
 </li>
 <li>
 Participate in operational and steering committee meetings with account stakeholders.
 </li>
 <li>
 Maintain strong communication with Account Delivery Managers (ADM), Client Managers, and Service Executives to align platform strategy with business goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Education &amp; Experience
 
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (advanced degree is a plus).
 </li>
 <li>
 8+ years of experience in IT infrastructure or platform management, with at least 2 years in a leadership role.
 </li>
 <li>
 3+ years in outsourcing or managed services environments, preferably within a single-account delivery model.
 </li>
 <li>
 
 Technical Skills
 
 </li>
 <li>
 Strong hands-on experience with
 
 Linux systems
 
 (e.g., Red Hat); AIX knowledge is a plus.
 </li>
 <li>
 Experience with
 
 Windows Server
 
 administration and integration.
 </li>
 <li>
 Solid understanding of
 
 enterprise storage technologies
 
 (EMC, etc.).
 </li>
 <li>
 Proficiency in
 
 virtualization platforms
 
 , especially
 
 VMware
 
 .
 </li>
 <li>
 Experience with
 
 cloud platforms
 
 (e.g., Azure, GCP) including IaaS and platform services.
 </li>
 <li>
 Familiarity with infrastructure operations, service desk processes, and ITIL frameworks.
 </li>
 <li>
 
 Experience with OpenShift
 
 is a plus.
 </li>
 <li>
 
 Soft Skills
 
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Strong customer and service orientation.
 </li>
 <li>
 Fluent in English (oral and written).
 </li>
 </ul>
 
 
 
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 Red Hat Certified Engineer (RHCE) or equivalent
 </li>
 <li>
 VMware Certified Professional (VCP)
 </li>
 <li>
 Microsoft Certified: Azure Administrator Associate or Google Cloud Certified: Associate Cloud Engineer
 </li>
 <li>
 ITIL Foundation or higher
 </li>
 <li>
 CompTIA Server+, Cloud+, or similar
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 At
 
 DXC
 
 Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 
</div>

Platform Delivery Manager – Associate Manager

Muller's Solutions

<div>M&uuml;ller's Solutions is seeking an experienced Associate Manager for our Infrastructure Services team, with a strong focus on Windows, ADFS, and Virtualization. In this pivotal role, you will oversee the operations, implementation, and support of our clients' infrastructure services, ensuring scalability, reliability, and performance. Your leadership will guide a team of engineers and support staff as they deliver exceptional service and solutions.
As the Associate Manager &ndash; Infrastructure Services, you will work closely with cross-functional teams to align infrastructure initiatives with client needs and business goals. Your expertise will play a crucial role in optimizing the technological backbone that supports our clients' operations.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Manage and lead a team of infrastructure engineers and support staff, providing guidance and mentorship.</li>
<li>Oversee the implementation, maintenance, and support of Windows servers, ADFS, and Virtualization technologies.</li>
<li>Ensure optimal performance and reliability of infrastructure services through monitoring and proactive maintenance.</li>
<li>Collaborate with clients and stakeholders to analyze business requirements and design effective infrastructure solutions.</li>
<li>Develop and enforce best practices for system administration, security, and disaster recovery.</li>
<li>Stay up-to-date with emerging technologies and industry trends to drive continuous improvement.</li>
<li>Prepare and manage budgets for infrastructure projects and operations.</li>
<li>Participate in incident resolution and root cause analysis for infrastructure-related issues.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>Minimum of 5 years of experience in managing infrastructure services, with a focus on Windows, ADFS, and Virtualization technologies.</li>
<li>Strong knowledge of virtualization technologies such as VMware or Hyper-V.</li>
<li>Experience with Active Directory Federation Services (ADFS) and related identity management technologies.</li>
<li>Proven leadership and team management experience.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong understanding of network infrastructure and security best practices.</li>
<li>Effective communication and interpersonal skills to collaborate with diverse teams and clients.</li>
<li>Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, VMware Certified Professional) are a plus.</li></ul></div>

Associate Manager-Infrastructure Services(Windows/ADFS/Virtualization)-Saudi

<div>
 
 Job Brief:
 
 
 This role is pivotal in driving the design, development, implementation and maintenance of mission-critical financial systems, including loan origination, credit scoring, and core lending platforms. This role demands a deep understanding of software engineering best practices, systems architecture, secure coding, and experience in delivering robust, scalable, and high-performance solutions within the financial services domain. The ideal candidate will possess a blend of technical expertise, strategic vision, and leadership acumen.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Manages the process of identifying and assessing the risks affecting the credit Risk.
 </li>
 <li>
 Assists in developing mitigation strategies for risks related to Loan origination and monitoring these risks.
 </li>
 <li>
 Ensuring lending process are in line with all regulations in place.
 </li>
 <li>
 Review of Credit Applications to be forwards for Chief Risk Officer as per underwriting policies in place and analyses all expectations shared with the CRO
 </li>
 <li>
 Ensuring consistency in evaluation and reporting of Risk.
 </li>
 <li>
 Producing the risk reports to all stakeholders on a regular basis.
 </li>
 <li>
 Organizes appropriate risk reporting, internally and externally.
 </li>
 <li>
 Gathering, reviewing and analysing evidence to build an awareness and understanding of changes taking place, or proposed to all related stakeholders.
 </li>
 <li>
 Document, and ensure communication of key risks. Maintains the communications channel with operations
 </li>
 <li>
 Maintain input or data quality of risk management systems.
 </li>
 <li>
 Monitoring of external indicators and market developments.
 </li>
 <li>
 Performs testing for New Products and performs PIV for every change in the Core system / Decision engine
 </li>
 <li>
 Ensuring of escalation mechanisms are established and are being used
 </li>
 <li>
 Maintain input or data quality of risk management systems.
 </li>
 <li>
 Monitoring of external indicators and market developments.
 </li>
 <li>
 Performs testing for New Products and performs PIV for every change in the Core system / Decision engine
 </li>
 <li>
 Ensuring of escalation mechanisms are established and are being used
 </li>
 <li>
 Manage employee performance and development by assigning individual performance targets and development objectives at least on an annual basis.
 </li>
 <li>
 Direct and supervise the activities and work of subordinates by providing formal and informal feedback regularly and on a timely basis, to ensure that all work is carried out in an efficient manner and in accordance with set individual targets
 </li>
 <li>
 Adherence to all regulations and control function within the company in order to ensure that governance, Audit, risk and compliance matters are carried out.
 </li>
 <li>
 Fully adherence to the cybersecurity policies, processes, standards and regulations.
 </li>
 <li>
 Ensure preparation of reports in a timely and accurate manner to meet the departmental requirements.
 </li>
 <li>
 Responsible for confidentiality of EMKAN&rsquo;s at during employment with EMKAN.
 </li>
 </ul>
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Business Administration, or any other relevant field (Master&rsquo;s degree is preferred).
 </li>
 <li>
 Minimum of 6-8 years of relevant experience.
 </li>
 <li>
 Prior Experience in lending products.
 </li>
 <li>
 Prior Experience in Auto lease, Credit Cards and SME
 </li>
 </ul>
</div>

Credit Risk Associate Manager

Beyond Company | شركة بُعد الإدارة

<div>
 
 We are seeking a Senior Associate Project Manager who will play a key role in managing and delivering client engagements within Beyond. This role involves taking ownership of project planning and execution, leading project teams, and ensuring successful delivery within scope, time, and budget. The Senior Associate Project Manager will work closely with clients, stakeholders, and internal teams to uphold the highest standards of quality and client satisfaction, while also contributing to the development of the PMO and driving innovation in project delivery.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead and support project scoping and planning, including defining objectives, deliverables, project plans, and schedules.
 </li>
 <li>
 Manage project teams by assigning tasks, monitoring performance, and ensuring efficient use of resources.
 </li>
 <li>
 Serve as a primary point of contact for clients, providing regular updates, addressing concerns, and maintaining strong relationships.
 </li>
 <li>
 Oversee project documentation, including project plans, budgets, and status reports, ensuring accuracy and completeness.
 </li>
 <li>
 Proactively identify, track, and mitigate project risks and issues, implementing solutions in a timely and effective manner.
 </li>
 <li>
 Drive delivery of high-quality outputs aligned with client expectations and organizational standards.
 </li>
 <li>
 Collaborate with senior leadership to ensure projects contribute to broader strategic goals.
 </li>
 <li>
 Support the PMO in establishing governance frameworks, standardizing methodologies, and developing organization-wide reporting and dashboards.
 </li>
 <li>
 Lead innovation initiatives by introducing new tools, techniques, and technologies (e.g., automation, BI dashboards, AI-driven solutions) to enhance project management efficiency and impact.
 </li>
 <li>
 Continuously enhance project management practices and processes to improve efficiency and client value.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Management, Engineering, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 4&ndash;6 years of proven project management experience, ideally within a management consultancy, PMO, or Strong leadership, analytical, and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities, with experience engaging senior executives and stakeholders.
 </li>
 <li>
 Solid knowledge of project management methodologies, frameworks, and tools.
 </li>
 <li>
 Proven ability to manage multiple complex projects simultaneously in a fast-paced environment.
 </li>
 <li>
 Experience in PMO-related functions (governance, reporting, portfolio management) and exposure to innovative project delivery practices.
 </li>
 <li>
 Flexible to travel across different cities for work assignments.
 </li>
 </ul>
</div>

Senior Associate Project Manager

Christian Dior Couture

<div>
 Position
 
 
 
 Operations Associate
 
 
 
 
 SUPPORT THE ACTIVITY OF THE STORE ON AN ADMINISTRATIVE LEVEL
 
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Supervising all cash operations.
 </li>
 <li>
 Managing stocks in order to prevent stock losses
 </li>
 <li>
 Checking all supplier invoices
 </li>
 <li>
 Transmitting all invoices for payment to Finance Department.
 </li>
 <li>
 To be responsible for the maintenance of the customer database (cleaning, merging and capturing)
 </li>
 <li>
 Preparation of any specific report required by the manager
 </li>
 <li>
 Order all specific items required by the boutique and validated by the manager such as stationary.
 </li>
 <li>
 Follow up on all packaging reorders.
 </li>
 <li>
 Assist the team for the preparation of sales.
 </li>
 <li>
 Taking care of the repairs department in coordination with the sales associate in charge of it.
 </li>
 <li>
 checking the turnover of the boutique
 </li>
 <li>
 Investigate any discrepancy
 </li>
 <li>
 Organize reception of the deliveries.
 </li>
 <li>
 Take care of unsolved delivery issues.
 </li>
 <li>
 Organize Private sales.
 </li>
 <li>
 Check that all items have security price + tags.
 </li>
 <li>
 To prepare and manage the annual inventory.
 
 
 </li>
 </ul>
 Profile
 
 
 
 3requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree/Diploma in Business Administration.
 </li>
 <li>
 Minimum of 2 years' experience in Administration or Secretary.
 </li>
 <li>
 Ability to handle receiving operations effectively, including proper handling of merchandise.
 </li>
 <li>
 Ability to read, count, and write to accurately complete all documentation.
 </li>
 <li>
 Ability to process information and merchandise through computer system.
 </li>
 <li>
 Ability to work varied hours/days, including nights, weekends, and holidays as needed.
 </li>
 <li>
 Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above
 </li>
 <li>
 Previous retail stock/shipping/receiving experience
 </li>
 </ul>
</div>

Operations Associate

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

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