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associate operation risk control trade working capital operations

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Do you have extensive knowledge of trade products including but not limited to commercial (import &amp; export) and standby letters of credit, documentary collections, bank to bank reimbursements, supply chain finance, trade loans, and open accounts? If so, this is the team for you.</p><p>
</p><p>As an <b>Associate &ndash; Operation Risk Control - Trade &amp; Working Capital Operations </b>within the Trade &amp; Working Capital Operations team at JPMorgan Chase, you will be an expert in Global Trade products with a strong emphasis on Risk and Controls. You will work directly with internal partners and external clients, primarily in an advisory capacity and investigate and provide decisions on transaction escalations daily due to a variety of risk drivers. You will also provide technical consulting to Trade Operations and internal partners regarding problem trade transactions and new business opportunities by making risk mitigating recommendations and formulating the business&rsquo; response.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Work directly with internal partners and external clients, primarily in an advisory capacity, investigate and provide decisions on transaction escalations daily due to a variety of risk drivers: Sanctions / Money Laundering / Boycott / Export Control / Fraud / complex terms, etc.</li><li>
Follow the strong culture in the team that promotes &amp; grows our values.</li><li>
Provide technical consulting to Trade Operations and internal partners regarding problem trade transactions and new business opportunities by making risk mitigating recommendations and formulating the business&rsquo; response/position.</li><li>
Identify, measure, control and monitor the Global Trade transaction risk for both internal business units and external corporate clients. Limit exposure due to risks such as those resulting from human errors, transaction processing failures and fraudulent activities.</li><li>
Influence internal partners supported by Global Trade Operations: Product, Compliance, Risk, Legal, and Audit.</li><li>
Be a &ldquo;Change Champion&rdquo; specifically in the Global Trade Finance Risk and Controls environment.</li>
Provide subject matter expertise and advise on trade transformation projects when required (e.g., Digitization, Automation etc.).<br>
<li>
</li></ul><p></p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Minimum of 12 years of experience working in trade, risk, compliance or audit areas.</li><li>
Bachelor's degree or higher required.</li><li>
Extensive knowledge of trade products including but not limited to commercial (import &amp; export) and standby letters of credit, documentary collections, bank to bank reimbursements, supply chain finance, trade loans, open account, etc.</li><li>
Expert level knowledge of ICC Rules, particularly, UCPDC, ISBP, URC, ISP, URR, along with working knowledge of SWIFT rules for 400 and 700 series messages. The role involves providing opinions on complex trade transactions, structuring LCs, opining on discrepancies on LC presentations, etc. Technical expertise is a must.</li><li>
Expert knowledge of U.S. regulations such as BSA/AML, OFAC, Anti-Boycott, Export Controls, etc.</li><li>
Detail oriented with excellent verbal and written communication skills.</li><li>
Demonstrate confidence in risk-based decision making with the ability to escalate timely to senior management. Individual must have the highest work ethics and integrity.</li><li>
Possess the ability to analyze processes, identify opportunities for improvement, and influence internal partners to implement changes.</li>
Possess the ability to work on multiple tasks/projects with competing deadlines. Enjoy a global team environment while being comfortable with working as an individual contributor.<br>
<li>
<br>
</li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Certificate for Documentary Credit Specialists (CDCS) is a plus.</li><li>
CAMS certification is a plus.</li>
Prior experience in trade product digitization or automation is a plus.<br>
<li>
</li></ul><p></p><p><b><i>*** This is a Monday - Friday, in office role (5 days).</i></b></p><p><b><i>
*** Relocation Assistance may be available and at the discretion of Hiring Managemen</i></b>t.</p><p>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Associate – Operation Risk Control - Trade & Working Capital Operations

<div><b>JOB DESCRIPTION</b><p><br>
Join our dynamic Trade &amp; Working Capital Operations team as Vice President, specializing in Project &amp; Program Management</p><p>
</p><p>Be part of a forward-thinking team that is shaping the future of Trade &amp; Working Capital Operations through innovation, collaboration, and operational excellence. Your leadership will directly impact our ability to deliver best-in-class solutions for our clients and drive the ongoing success of our business.</p><p>
</p><p>As a <b>Vice President, Trade &amp; Working Capital Operations</b> within the Specialty Product team at JPMorgan Chase, you will leverage your deep expertise in trade finance and operational leadership to spearhead strategic initiatives, optimize business processes, and deliver measurable value through effective program execution. Your success will be driven by a robust background in operations, strong business acumen, a solid understanding of system infrastructure, and the ability to evaluate and communicate the return on investment for key projects.</p><p>
</p><p>In this role, you will direct the management and delivery of critical projects and programs that support our strategic vision and operational goals. You will influence and mentor a global team of five professionals, ensuring high standards of execution and professional growth. You will also be tasked with championing continuous improvement, risk mitigation, and operational efficiency across all initiatives. While partnering with global product, technology, and service teams to shape and implement business strategies, you will cultivate a culture of learning, inclusion, and high performance, supporting the development and engagement of team members.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Manage and deliver complex projects and programs within Trade &amp; Working Capital Operations, ensuring alignment with business priorities and regulatory standards.</li><li>
Provide direction and oversight to a global team, ensuring efficient, timely, and accurate execution of initiatives.</li><li>
Facilitate effective partnerships with product, technology, risk, compliance, audit, and legal teams to achieve project objectives.</li><li>
Lead initiatives focused on risk reduction, process improvement, and enhancing the client experience.</li><li>
Mentor and develop team members, fostering a culture of continuous learning, inclusion, and high performance.</li><li>
Prepare and present project reports, recommendations, and ROI analyses to senior management and stakeholders.</li><li>
Monitoring industry and technology trends impacting Trade Finance to ensure compliance and operational readiness.</li><li>
Promote an inclusive environment to attract, develop, and retain talent, enhancing overall team engagement.</li><li>
Encourage ongoing professional development within the team.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor&rsquo;s degree in finance, Business, or a related discipline.</li><li>
Minimum of 15 years of experience in Trade Finance, with a strong background in project and program management.</li><li>
Comprehensive knowledge of trade finance products, processes, and the regulatory landscape.</li><li>
Demonstrated ability to assess system infrastructure and develop robust business cases, including ROI analysis.</li><li>
Advanced analytical and data interpretation skills.</li><li>
Exceptional communication and stakeholder management abilities.</li><li>
Proven leadership skills with experience building and leading high-performing teams.</li><li>
Self-motivated, adaptable, and effective in a fast-paced, results-driven environment.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
CDCS certification preferred.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Vice President, Trade & Working Capital Operations

<div><b>JOB DESCRIPTION</b><br>
<div>
Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges.
</div><div>As a Senior Client Solutions Architect Associate in Trade &amp; Working Capital within Product Solutions Delivery (PSD) team, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions.</div><div><br>
<b>
Job responsibilities</b></div><div><ul><li>
Manage setup, implementation, and post close management of transactions related to Trade and Working Capital products</li><li>
Work in collaboration with Product and Origination teams on structures</li><li>
Lead implementation meetings with clients ensuring all requirements are gathered translated into a smooth implementation</li><li>
Manage the overall implementation process ensuring the team adhere to Standard Operating Procedure requirements when managing the booking system set-up and post close administration of the transactions</li><li>
Produce all necessary metrics for external/internal reporting.</li><li>
Ensure adherence to all transactional control conditions established to minimize operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted as business needs require.</li><li><p>
Ensure seamless client engagement and risk and controls management</p><p>
</p></li><li>Executes the configuration and modification of the firm&rsquo;s existing products and solutions, often in partnership with Technology, to fit complex client use cases</li><li>
Develops training and collateral to support the Sales team</li><li>
Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions</li><li>
Engages with technical roles on the client team to field and answer product queries
</li></ul></div><p></p><div><b>Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise working across a broad set of related products</li><li>
Proficient technical knowledge of the cluster of products and exposure to the sales cycle</li><li>
Experience working with clients in a technology field and interfacing with engineers</li><li>
Demonstrated prior experience working in a highly matrixed and complex organization
</li><li><p>Experience supporting the technical design of products or technology applications</p><p>
</p></li><li>Proven leadership skills and an ability to work in a global team environment, across multiple disciplines and locations</li><li>
Ability to multitask within the broader scope of the PSD team, managing work flow and capacity across the team to ensure timely execution of new deals, as time to revenue is a key performance indicator</li><li>
Excellent verbal and written communication skills and the ability to communicate across the organization at any level, as well as with clients as and when required</li><li>
Proficiency in customized data analytics, advanced working knowledge of Excel (macros, pivots, and graphs) and PowerPoint applications</li></ul><p>
</p></div><div><b>Preferred qualifications, capabilities, and skills</b></div><ul><li><div>
Degree</div></li><li><div>
Project management experience</div></li></ul><div><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Solutions Architect - Payments - Senior Associate

<div><b>JOB DESCRIPTION</b><div><br>
Are you detail-oriented with strong analytical skills, capable of assessing and identifying key issues related to trade business products? If so, this is the team for you!</div><div>
</div><div>As a <b>Commercial Letters of Credit Documents Examiner</b> within the Trade &amp; Working Capital team at JPMorganChase, you will be responsible for examining shipping/transport documents against Letters of Credit (L/C) and applicable rules, and processing payments/loans as a maker and/or checker. You will also be responsible for ensuring seamless workflow, and expediting urgent transactions as per Service Level Agreements (SLA).</div><p>
</p><p>In this role, you will be responsible for examination of documents under Commercial Letters of Credit, processing payments thereto, and processing trade loans or other trade related payments. You will be involved in working with various internal stakeholders for managing and ensuring all client transactions are completed within the agreed SLA, while working on all trade related projects and delivering them. You will also be responsible for NIL production related incidents and uplifting SLA&rsquo;s while maintaining the control environment, and weekly and regular reporting to senior management.</p><p>
</p><div>The Trade &amp; Working Capital provides its clients with financing, risk mitigation and processing of cross border import and export activity through multiple products and solutions. We offer Documentary and Standby Letters of Credit, Guarantees, Collections, Supply Chain Finance, and Loan products.
</div><p></p><p><b>Job Responsibilities</b></p><ul><li>
Monitor work flow queues and assign transactions for processing to the team</li><li>
Examine shipping documents against the terms &amp; conditions of complex Commercial Letters of Credit and provide 2nd check and release payments</li><li>
Monitor work flow queues and assign transactions to peers for processing</li><li>
Monitor, track and process assigned transactions</li><li>
Review and authorize transactions processed by peers</li><li>
Ensure all client transactions are managed end to end and completed within agreed SLA.</li><li>
Analyze processes and identify improvement areas, suggest action plan to improve the efficiency and turnaround time.</li><li>
Review NIL errors, incidents, data breaches, and sanctions/AML miss-outs.</li><li>
Build effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.</li></ul><p>
</p><p><b>Required </b><b>qualifications, capabilities, and skills</b></p><ul><li>
Minimum of 5 years of experience as an Examiner of Commercial Letters of Credit Documents.</li><li>
Strong Knowledge of Uniform Customs and Practice for Documentary Credits (UCP 600), International Standard Banking Practice for Examination of Documents (ISBP), Boycott regulations, Office of Foreign Assets Control compliance, and Anti- Money Laundering is required.
</li><li>Experience working with various stakeholders.</li><li>
Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update.</li><li>
Exceptional organizational skills, be able to prioritize demands/tasks based on priority level.</li><li>
Strong analytical ability with experience in analyzing and synthesizing large data sets</li><li>
Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project).</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Certificate for Documentary Credit Specialists (CDCS) preferred</p></li><li><p>
Knowledge of Tableau, Alteryx preferred</p><p><b>
**Candidates selected for hire will be based on their skillset, across multiple grade levels within this pipeline</b></p></li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Commercial Letters of Credit Documents Examiner

<div><b>JOB DESCRIPTION</b><br>
<div>
Join JPMorgan Chase as a <b>Fund Services Associate I </b>and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.<br>
<br>
As a Investment Book of Record (IBOR) Associate in the Investment Middle Office Services (IMOS) team, you will be responsible for providing a premier service delivery and ensure the accurate and timely delivery of the IBOR to our end clients. Additionally, you will liaise with our clients, and / or any associated financial organizations as required, to ensure any issues are resolved to the client&rsquo;s satisfaction.</div><div>
The IBOR team, specifically, provides a single, accurate investment portfolio upon which to base investment activities around and is the basis for multiple, dynamic views of positions for front-office functions. IBOR is not simply a data repository supporting the investment function though, it is a processing engine capable of reflecting essentially every type of business event affecting the investment portfolio and is capable of processing these changes as they occur, no matter what their source.</div><p>
</p><p></p><p><b>Job responsibilities
</b></p><ul><li><p>Act as a point of contact within the Global/Regional IBOR team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery</p></li><li><p>
Participate and lead, where required, in client service reviews and other client meetings</p></li><li><p>
Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)</p></li><li><p>
Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.</p></li><li><p>
Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client</p></li><li><p>
Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles</p></li><li><p>
Ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required.</p></li><li><p>
Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance &amp; Risk, and Compliance teams</p></li><li><p>
Work with management to achieve 100% timeliness and accuracy and seamless integration in a &lsquo;follow the sun&rsquo; model</p></li><li><p>
Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery</p></li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills
</b></p><p></p><ul><li><p>Excellent client facing skills &amp; communication style, comfortable dealing with key clients</p></li><li><p>
Effective excel skills with experience in VBA or similar.</p></li><li><p>
Understanding of investment Operations, Trade Services, IBOR, reconciliations or similar operations teams.</p></li><li><p>
Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload</p></li><li><p>
Excellent problem solving skills to identify, understand and address operational and technical issues</p></li><li><p>
Effective communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives</p></li><li><p>
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations</p></li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills
</b></p><ul><li><p>Self-starter with ability to learn quickly</p></li></ul><div>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Fund Servicing Associate I

<div><b>JOB DESCRIPTION</b><p><br>
Are you ready to make an impact in Securities Services? Join our Custody Client Facing team and help deliver exceptional support to institutional investors worldwide. Be part of a collaborative, innovative environment where your strategic thinking and client focus will drive results.</p><p>
As a <b>Client Service Associate II</b> in our <b>Securities Services Custody Client Facing team</b>, you will provide institutional investors with access to global markets for settlements, safekeeping, and asset servicing of securities, as well as ancillary services such as foreign exchange, collateral, derivatives lifecycle management, bank loans, and liquidity solutions. You&rsquo;ll work closely with business partners, adapt to a dynamic environment, and play a key role in supporting our core client segments, including asset managers, asset owners, insurance/GSEs, banks/broker dealers, and hedge funds.</p><p><b>
Job responsibilities</b></p><ul><li>
Provide excellent client service and support to internal and external clients daily</li><li>
Monitor client inquiries, resolve non-routine issues, and partner with internal teams to resolve exceptions promptly</li><li>
Perform root cause analysis to increase straight-through processing and build strong stakeholder relationships</li><li>
Partner with global teams and technology to identify product enhancements and technology improvement opportunities</li><li>
Collaborate with Client Service Teams to manage client expectations and deliver unparalleled client experiences</li><li>
Provide operations subject matter expertise and value-added services to clients as needed</li><li>
Organize and prioritize work to meet tight deadlines and deliverables</li><li>
Anticipate issues and proactively drive initiatives to ensure results</li><li>
Adapt to a changing business landscape and manage multiple priorities</li><li>
Lead and influence process improvements and control enhancements</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent experience</li><li>
Knowledge of financial markets, trade lifecycle, and settlement practices</li><li>
Excellent verbal and written communication skills; able to interact with all staff levels and technical teams</li><li>
Strong analytical and problem-solving skills, with a proactive mindset to drive change and enhance controls</li><li>
Ability to operate effectively in a deadline-driven, fast-paced environment with flexibility to adapt as needed</li><li>
Experience with business intelligence tools (e.g., Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data</li><li>
Strategic thinker with practical execution skills and a control-focused agenda</li><li>
Ability to manage through change and deliver results independently</li><li>
Strong organizational skills with the ability to prioritize and identify big ideas</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Prior custody operation services, markets, or prime brokerage operational experience, including supervisory functions</li><li>
Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Reconciliation rules, and Global Custody</li><li>
Self-starter with the ability to learn quickly and lead initiatives</li><li>
Experience working closely with business partners and influencing at all levels of the organization</li></ul><p>
</p><p>Candidates selected for hire will be based on their skillset, across multiple grade levels within this pipeline</p><p><b>
With planned real estate expansion for JPMorganChase, this role is subject to change locations within the Tampa region</b></p><p>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Service Associate II - Custody Operations

<div><b>JOB DESCRIPTION</b><div><p><br>
You are a strategic thinker who is passionate about delivering exceptional support for Clients in Security Services, Custody Client facing, then this is the Job for you.</p><p>
As a <b>Client Service Associate</b> <b>I </b>in our <b>Securities Services Custody Client Facing team, </b>you will provide Institutional investors access to markets globally for settlements, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange collateral, derivatives lifecycle management, bank loans, and Liquidity Solutions. This product suite, along with our Markets business, helps service our core client segments: Asset Managers, Asset Owners, Insurance/GSEs, Banks/Broker Dealers and Hedge Funds and Alternatives. Custody Operations is a cross product team covering trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management and bank loans for large institutional clients.
</p><p><b>Job Responsibilities</b></p><ul><li>
Provide excellent client service and support to internal and external clients daily</li><li>
Monitor internal and external client inquiries, resolve non-routine issues and closely partner with internal teams to resolve any exceptions in a timely manner</li><li>
Perform root cause analysis for clients to increase straight through processing, with a focus to establish and maintain relationships with all stakeholders</li><li>
Partner across wider global team and technology to identify product enhancements and technology improvement opportunities</li><li>
Collaborate with Client Service Teams and manage client expectations and concerns, with focus on delivering unparalleled client experience</li><li>
Provide operations subject matter expertise and value-added services to clients where required</li></ul><p><b>
Required qualifications, Capabilities, and Skills</b></p><ul><li>
Knowledge of financial markets, trade lifecycle, and settlement practices</li><li>
Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization</li><li>
Operate effectively in a dynamic environment with tight deadlines and can exhibit time management skills</li><li>
Exposure to business intelligence tools (I.E. Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data</li><li>
Strong analytical &amp; problem-solving skills with proactive mindset to drive change</li><li>
Bachelor's Degree required or equivalent experience</li></ul><p><b>
Preferred qualifications, Capabilities, and Skills</b></p><ul><li>
Prior custody/treasury operation services, markets operational experience</li><li>
Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Reconciliation rules and Global Custody</li><li>
Self-starter, ability to learn quickly, Strong leadership skills with focus to mitigate risks and taking proactive approach to ensure &ldquo;<b>Best in Class</b>&rdquo; result.</li></ul><p>
</p><p>Candidates selected for hire will be based on their skillset, across multiple grade levels within this pipeline</p><p><b>
With planned real estate expansion for JPMorganChase, this role is subject to change locations within the Tampa region</b></p></div><div>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Service Associate I - Custody Operations

Explore 348+ Associate operation risk control trade working capital operations in Tampa this May. Find roles across top companies and apply now to boost your career.