associate product manager

associate - pricing

associate - seller support

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associate pricing

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate - Pricing | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Associate &ndash; Pricing helps businesses determine competitive pricing strategies to gain market share and achieve revenue goals. He/she analysis data from multiple sources, develops complex pricing models, and collaborates with sales and marketing teams to develop sales strategies
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Assessing data from a variety of sources to gain insights into pricing strategies and market trends.
 </li>
 <li>
 Controlling the new price update stacked with the rules.
 </li>
 <li>
 Analysing competitor pricing and market trends to increase market share and profitability.
 </li>
 <li>
 Tracking customer engagement to develop effective pricing strategies for products and offerings.
 </li>
 <li>
 Applying statistical modelling methods to determine the potential impact of pricing strategies on profitability.
 </li>
 <li>
 Collaborating with sales and marketing departments on developing and implementing competitive pricing strategies.
 </li>
 <li>
 Developing dynamic pricing tools to effectively respond to changing market needs and trends.
 </li>
 <li>
 Keeping informed on pricing analysis methods and industry trends.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing or business administration or commerce or Finance
 </li>
 <li>
 2 years in retail business ,2 years in pricing field is preferable
 </li>
 <li>
 Strong analytical and technical skills
 </li>
 <li>
 Strong communicator and presentation skills
 </li>
 <li>
 Highly organized with strong multitasking skills
 </li>
 <li>
 Timely management skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate - Pricing

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate - Seller Support | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Associate - Seller Support is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
 </li>
 <li>
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.
 </li>
 <li>
 Ensure compliance with all marketplace policies, guidelines, and regulatory requirements.
 </li>
 <li>
 Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
 </li>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
 </li>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry.
 </li>
 <li>
 Capability to multitask and handle multiple seller inquiries simultaneously while maintaining attention to detail and accuracy in responses.
 </li>
 <li>
 Exemplary performance record, particularly with regard to SLA, quality &amp; productivity.
 </li>
 <li>
 Basic understanding of data analysis tools or reporting software to generate performance reports, analyze seller metrics, and identify trends or patterns in seller behavior and performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate - Seller Support

<div>
 
 Job Title
 
 
 
 Associate Manager - Marketplace Operations | Majid Al Futtaim Retail | Cairo
 
 
 
 Role Purpose
 
 
 
 The Associate Manager &ndash; Marketplace Operations is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures. The role holder is also responsible for optimizing the entirety of the order fulfillment process to ensure efficient and accurate processing of customer orders. This involves managing inventory, coordinating with suppliers and last-mile partners, and resolving any fulfillment-related issues. Conversely, Customer Experience oversight is dedicated to enhancing overall customer interaction and satisfaction. He/she will also be responsible for playing an important part in maintaining seller satisfaction, customer satisfaction, retention, and overall marketplace success.
 
 
 
 Key Responsibilties
 
 
 
 Marketplace Listing Responsibilities
 
 
 <ul>
 <li>
 Seller Assistance; Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Cross-Functional Collaboration; Collaborate closely with other teams, such as Account managers, Operations, and Customer
 
 
 </li>
 </ul>
 Service, to align seller experience updates with overall business objectives.
 
 
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.Compliance and Policy Adherence: Ensure compliance with all marketplace policies, guidelines, and regulatory requirements. Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders. Enforce adherence to intellectual property rights, product safety standards, and
 
 
 
 Other Legal Requirements Governing Product Listings.
 
 
 
 <ul>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process
 </li>
 <li>
 Contributes to root cause analysis in escalation management
 </li>
 <li>
 Creates/updates/define and follows SOP/flow of processes
 </li>
 <li>
 Identifies process improvement opportunities (enhancements and pain points) at process/ function level
 </li>
 <li>
 Demonstrates the ability to handle improvement projects
 </li>
 <li>
 Executes standard, small scale projects or assigned components of a larger project to improve processes, using tools or reporting to achieve quality metrics or improvements
 </li>
 <li>
 Arrives at new solutions, i.e., tools, processes, etc. (UAT/ collaboration with teams to execute the new process flow)
 </li>
 <li>
 Conducts regular audits of activities related to functional area and educates the team on quality errors
 </li>
 <li>
 Owns goals and targets for specialized functions
 </li>
 <li>
 Tracks and reports progress on key metrics specific to functional area
 </li>
 <li>
 Executes process-wide priority projects to improve operations performance in association with the operations leaders
 </li>
 <li>
 Responsible for providing support for data collection, preparing reports, and reaching out to multiple stakeholders
 </li>
 <li>
 Pilots solutions with internal support functions
 </li>
 <li>
 Manages escalation on routine/predefined tasks
 </li>
 <li>
 Communicate clearly to Project Lead on questions/Inquires and issues of the process
 </li>
 <li>
 Setting a very high bar of performance on projects deliverables, including productivity, SLA and Quality.
 </li>
 <li>
 Drives continuous improvement and contribute to error correction process by documenting any issues /action planning in functional area and own specific action or change
 </li>
 <li>
 Collaborate with Inter-teams as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of program shows continuous improvement
 
 
 </li>
 </ul>
 
 Minimum Qualifications/education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, Marketing, Information technology, Computer science, Business administration)
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry
 </li>
 </ul>
</div>

Associate Manager - Marketplace Operations

Deli Group Co., Ltd.

<div>
 
 岗位职责（招中方）：
 
 
 1、结合海外电商平台上市时间，管理重点产品销售进度，并参与重点产品推广方案评审和复盘。
 
 
 2、深度分析海外电商各平台市场情况，制定年度重点项目规划清单，跟进项目进度，制定项目提案书，并重点参与立项评审、价格评审、设计评审、首批订单的收集、电商产品素材。
 
 
 3、结合线下定价逻辑及电商市场定价情况，制定当地电商定价逻辑和当地电商定价表，并制定价格冲突解决方案。
 
 
 4、协助采购计划部门制定呆滞处理方案，并主导当地电商呆滞会议
 
 
 
 
 
 岗位要求：
 
 
 1、本科及以上，学历不限，电商专业/市场营销专业优先；
 
 
 2、5年以上电商销售或市场工作经验；
 
 
 3、英语六级以上、懂得外贸流程；
 
 
 4、具备一定的经营思维及带人能力；
 
 
 5、懂得电商市场分析、店铺分析、产品定位等基本逻辑。
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Manage the sales progress of core products in alignment with the launch schedules on overseas e-commerce platforms, and participate in the review and retrospective of promotion plans for core products.
 </li>
 <li>
 Conduct in-depth analysis of the market conditions across various overseas e-commerce platforms, formulate the annual planning list of key projects, follow up on project progress and develop project proposals. Take a key role in project initiation review, price review, design review, collection of initial orders, and preparation of e-commerce product materials.
 </li>
 <li>
 Formulate localized e-commerce pricing logic and pricing sheets based on offline pricing principles and the pricing dynamics of the e-commerce market, and develop solutions to resolve price conflicts.
 </li>
 <li>
 Assist the procurement planning department in formulating slow-moving inventory disposal plans, and lead the local e-commerce slow-moving inventory review meetings.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above, no restrictions on academic majors; graduates majoring in E-commerce or Marketing are preferred.
 </li>
 <li>
 More than 5 years of working experience in e-commerce sales or marketing.
 </li>
 <li>
 CET-6 or above in English proficiency, with a good command of foreign trade processes.
 </li>
 <li>
 Possess sound business acumen and team management capabilities.
 </li>
 <li>
 Proficient in the fundamental logic of e-commerce market analysis, store operation analysis and product positioning.
 </li>
 </ul>
 
 
</div>

Ecommerce Manager

<div>
 
 JOB TITLE
 
 
 
 Associate Manager &ndash; Onsite | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Onsite Manager supports and improves app and web experiences by executing campaigns, managing daily content updates, and ensuring onsite elements are accurate, engaging, and optimized for conversions. The role involves cross-team collaboration and helping shape the customer experience on the platform.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Support planning, setup, and daily execution of website and app content and campaigns.
 </li>
 <li>
 Execute and QA banners, category updates, campaign pages, and promotions using CMS tools.
 </li>
 <li>
 Manage promotional elements such as deep links, tagging, vouchers, and campaign calendars.
 </li>
 <li>
 Monitor content accuracy, product visibility, layouts, and overall digital shelf quality.
 </li>
 <li>
 Track performance and analytics, benchmark competitors, and suggest merchandising improvements.
 </li>
 <li>
 Collaborate closely with onsite, commercial, creative, CRM, and digital teams to ensure smooth go-lives.
 </li>
 <li>
 Pursue professional development, follow company policies, and support training and feedback when needed.
 </li>
 <li>
 Apply and follow MAF Retail&rsquo;s Human Capital corporate policies and relevant procedures and instructions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, marketing, or a related field.
 </li>
 <li>
 2&ndash;3 years+ in e-commerce, merchandising, or digital content roles.
 </li>
 <li>
 Detail-oriented and organized.
 </li>
 <li>
 Strong written English and Arabic skills.
 </li>
 <li>
 CMS Familiarity (e.g., Salesforce Commerce Cloud, Magento).
 </li>
 <li>
 Google Analytics or similar reporting tools.
 </li>
 </ul>
</div>

Associate Manager - Onsite

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.
 
 
 <ul>
 <li>
 Demonstrate a positive attitude that sees problems as challenges to be faced and overcome
 </li>
 <li>
 Comply with all company policies &amp; procedures, including loss prevention, security and safety are adhered to
 </li>
 <li>
 Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.
 </li>
 <li>
 Monitor and report sales results.
 </li>
 <li>
 Control of client stock assortment.
 </li>
 <li>
 Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.
 </li>
 <li>
 Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.
 </li>
 <li>
 Be courteous, considerate &amp; gracious in all the dealings with customers, suppliers &amp; associates.
 </li>
 <li>
 Record and maintain all customer information and preferences.
 </li>
 <li>
 Follow grooming standards as mentioned in the Associate Handbook.
 </li>
 <li>
 Be proactive and creative by increasing sales thru cross-selling across the store.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 Good English
 
 
 Retail Experience preferably Duty Free
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Consultant - Sales - Cairo Airport Duty Free

Consultant - Sales Management - Cairo Airport Duty Free

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