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associate technical support specialist

Aesthetic Record

<p><b>Position Overview</b></p><p>We are seeking an Associate Technical Support Coordinator to join our team and provide foundational support for client issues and internal escalations. In this entry-level role, you will focus on resolving standard support tickets, assisting with documentation, and shadowing more senior team members on technical escalations. This role is designed for individuals who are eager to build technical troubleshooting skills, gain exposure to SaaS platforms, and develop the analytical thinking required to advance into technical escalation roles.This role operates within clearly defined support procedures and escalation criteria, emphasizing accuracy, documentation quality, and disciplined handoff rather than independent system-level decision-making.</p><p><b>Your Impact &amp; Contribution</b></p><p>As an Associate Technical Support Coordinator, you will support ticket triage, reproduce and document issues with clear, structured notes, and contribute to troubleshooting guides and internal documentation. High-quality documentation and accurate issue reproduction are core outputs of this role, forming the foundation for effective escalations and long-term support quality.</p><p><b>Your Professional Learning Journey</b></p><p>In the Associate Technical Support Coordinator role, your focus is on building a strong technical foundation and learning how issues move through a SaaS support and escalation ecosystem. You&rsquo;ll develop core troubleshooting skills, improve your ability to document and communicate technical findings, and gain hands-on exposure to QA and escalation workflows.</p><p>Over time, you&rsquo;ll learn how to identify patterns in client-reported issues, understand when and how to escalate effectively, and contribute to higher-quality documentation and support processes. This role prepares you for advancement into Technical Support Specialist, Escalations, QA, or Product Support roles by strengthening both your technical judgment and your operational discipline.</p><p><b>What Success Looks Like</b></p><ul><li>Tier 1 and Tier 2 support tickets are resolved accurately and within expected SLAs</li><li>Issues are clearly documented with reproducible steps and helpful technical notes</li><li>Escalations are thoughtful, well-prepared, and reduce back-and-forth with senior teams</li><li>Troubleshooting documentation improves in clarity, accuracy, and usefulness</li><li>Recurring issues are consistently identified and communicated to escalation teams</li><li>You demonstrate growing independence and confidence in technical problem-solving</li><li>Senior team members trust your documentation and ticket triage decisions</li><li>You show clear readiness to take on more complex technical or escalation-focused work</li></ul><p><b>Key Responsibilities</b></p><ul><li>Resolve Tier 1 technical support tickets independently and Tier 2 tickets under guidance from senior team members, following documented procedures and escalation criteria.</li><li>Assist with reproducing client issues and documenting troubleshooting steps in the ticketing system.</li><li>Escalate complex cases to Technical Escalations &amp; Support Specialists with clear notes and supporting documentation.</li><li>Support the creation and maintenance of basic troubleshooting documentation and internal workflows.</li><li>Shadow senior team members on QA reviews and bug reproduction processes to learn escalation workflows.</li><li>Collaborate with chat support leads to improve documentation quality and client-facing guidance.</li><li>Track recurring issues observed in ticket volume and report them to escalation team members.</li><li>Participate in team meetings and contribute feedback on improving ticket resolution processes.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>0&ndash;2 years of experience in technical support, help desk, or related field.</li><li>Strong aptitude for technology and analytical problem-solving.</li><li>Basic familiarity with SaaS applications or EMR/CRM systems.</li><li>Strong written communication skills and attention to detail.</li><li>Desire to grow into technical troubleshooting, QA, or product support roles.</li></ul><p>Pay: $60,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Have you reviewed the job description and salary range?</li></ul><p>Ability to Commute:</p><ul><li>Irving, TX 75062 (Required)</li></ul><p>Work Location: Hybrid remote in Irving, TX 75062</p>

Associate Technical Support Specialist

CHRISTUS Health

<div><b>Description</b><p><br>
Summary:</p>
<p>The Coding Quality Specialist reports to the HIM Coding Education Manager to perform internal departmental coding reviews in support of the Coding Operations Department&rsquo;s business needs. This position contributes to coding education and training and facilitates pre-bill and cross-training to advance and keep current, the skillset of our inpatient and outpatient HB coding Associates.</p>
<p>The Coding Quality Specialist demonstrates high caliber specialty knowledge and understanding of current ICD-10-CM, ICD-10-PCS and/or CPT/HCPCS coding guidelines and practices in both the inpatient and outpatient care settings, maintaining a 95% accuracy rate.</p>
<p>Assignments are based on departmental needs and include but are not limited to PEPPER reviews, new hire and standard pre-bill reviews, remediation and performance improvement reviews and those required for corrective action plans, query quality and other focused reviews as may be needed. The Coding Quality Specialists will review for quality in regards to POA assignment, principal and secondary diagnosis code assignment, procedural coding, modifier usage, discharge disposition verification, query opportunities and DRG and APC accuracy.</p>
<p>Coding Quality Specialist will work collaboratively with various CHRISTUS Health Departments, including but not limited to the Regional Coding Managers, Coding Integrity, HIM, Compliance, and Clinical Documentation Specialist to ensure feedback is shared and reported for education and training purposes. The Coding Quality Specialist will also assist in production coding as may be required to keep current skills up-to-date and accustomed to changing technology and workflows.</p>
<p>The Coding Quality Specialist will report directly to the HIM Coding Education Manager, with additional leadership from the Director of Coding Operations and System HIM Director.</p>
<p>Responsibilities:</p><br>
<ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>
Facilitate and complete inpatient and outpatient coding reviews.</li><li>
Communicates findings both verbally and in writing in an approved, appropriate format to support training and education such as would be reported in Coding Roundtables or Section Meetings.</li><li>
Assist with development and coordination of review plans, education and training feedback to coding staff that may include query opportunities, documentation opportunities, accurate code assignment (ICD, CPT, HCPCS), accurate payment groupings (DRG, APC), accurate modifier assignment, accurate POA assignment, accurate discharge disposition assignment, compliance and data management.</li><li>
Assist with chart sample selection for reviews and randomization to be coordinated with Coding Managers.</li><li>
Assist with finalizing an annual education workplan for targeted chart reviews and pre-bill reviews.</li><li>
Work collaboratively with Coding Integrity Department to recommend and assist with content and examples that may be used to develop Job Aides, Coding Best Practice references and other assisting resources to support and advance coder knowledge and expertise. Reviews results and performs trend analyses to identify patterns and variations in coding practices and/or case-mix index which require education.</li><li>
Meets or exceeds an accuracy rate of 95%.</li><li>
Ensure coding reviews are appropriate and effective. Assesses effectiveness through associate evaluations.</li><li>
Has strong written and verbal communication skills.</li><li>
Able to work independently in a remote setting, with minimal supervision.</li><li>
All other work duties as assigned by the Manager.</li></ul>
<p>Job Requirements:</p><br>
<p><b>Education/Skills</b></p>
<ul><li><p>High school diploma or equivalent years of experience required.</p>
</li><li><p>Completion of accredited Baccalaureate Health Informatics or Health Information Management or an AHIMA approved Coding Certificate Program, preferred.</p>
</li></ul><p><b>Experience</b></p>
<ul><li><p>Five (5) or more years of Inpatient and/or Outpatient HB coding experience in an acute care setting preferred.</p>
</li></ul><p><b>Licenses, Registrations, or Certifications</b></p>
<p>At least one of the following certifications are required:</p>
<ul><li><p>Registered Health Information Administrator (RHIA) (AHIMA)</p>
</li><li><p>Registered Health Information Technician (RHIT) (AHIMA)</p>
</li><li><p>Certified Coding Specialist (CCS) (AHIMA)</p>
</li><li><p>Certified Outpatient Coder (COC) (AAPC)</p>
</li><li><p>Certified Professional Coder (CPC) (AAPC)</p></li></ul><p><br>
</p><p>Work Schedule:</p><br>
<p>5 Days - 8 Hours</p>
<p>Work Type:</p><br>
<p>Full Time</p></div>

Coding Quality Specialist I - Coding

<div><b>Description</b><p><br>
Summary:</p>
<p>The Accounts Payable (AP) Specialist Senior is responsible for executing critical tasks within the accounts payable function, ensuring accuracy, compliance, and efficiency in financial transactions. This role requires extensive full-cycle accounts payable experience, strong analytical skills, and the ability to collaborate with internal departments and external vendors. The Senior AP Specialist will play a key role in optimizing AP processes, resolving complex payment-related issues, and supporting financial integrity and operational excellence within the organization.</p>
<p>Responsibilities:</p><br>
<ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>
Perform daily audits to validate completeness and accuracy of invoices.</li><li>
Foster a culture of accountability and demonstrate good teamwork through actions and job performance.</li><li>
Manage and maintain relationships with internal and external stakeholders by ensuring a timely response.</li><li>
Demonstrate strong customer service while upholding CHRISTUS Health's core values.</li><li>
Provide support for month-end close processes and projects.</li><li>
Ensure efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i.e., HIPAA), and internal controls.</li><li>
Coordinate and support internal and external audits.</li><li>
Collaborate with colleagues across departments to contribute to a positive work environment.</li><li>
Analyze exceptions and resolve internal/external stakeholder concerns.</li><li>
Utilize Excel and technology tools effectively to manage spreadsheets, financial software, and automation processes.</li><li>
Apply basic accounting knowledge to maintain accurate financial records.</li><li>
Adapt to process changes, system upgrades, and evolving business needs with a willingness to learn.</li><li>
Maintain confidentiality and integrity when handling sensitive financial information with professionalism and ethical responsibility.</li><li>
Manage time effectively to balance daily responsibilities, meet deadlines, and maintain efficiency.</li><li>
Effective written and verbal communication and interpersonal skills.</li><li>
Ability to work independently and meet deadlines in a fast-paced environment.</li><li>
Perform other duties and responsibilities as assigned.</li></ul>
<p>Job Requirements:</p><br>
<p><b>Education/Skills</b></p>
<ul><li>High School diploma or equivalent required.</li><li>
Business, Finance, or Accounting degree preferred.</li><li>
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)</li><li>
Bilingual (Spanish/English) is preferred</li></ul>
<p><b>Experience</b></p>
<ul><li>3+ years of AP experience or related field is required.</li><li>
Healthcare experience is preferred.</li><li>
Infor/Lawson or other large ERP Systems.</li><li>
Previous ServiceNow exposure is a plus.</li></ul>
<p><b>Licenses, Registrations, or Certifications</b></p>
<ul><li>The following professional certifications are preferred:
<ul><li>APM (Accounts Payable Manager)</li><li>
CAPP (Certified Accounts Payable Professional)</li><li>
CAPA (Certified Accounts Payable Associate)</li><li>
CPA (Certified Public Accountant)</li><li>
APPM (Accredited Procure-to-Pay Manager)</li></ul></li></ul><p><br>
</p><p>Work Schedule:</p><br>
<p>8AM - 5PM Monday-Friday</p>
<p>Work Type:</p><br>
<p>Full Time</p></div>

Accounts Payable Specialist Senior - Accounting

McKesson

<div><div><div><h2 class="jobSectionHeader"><b>Success Profile</b></h2>
<p>What makes a successful Sr. Associate Implementation Analyst? Here are the top traits.</p>
<div></div><div><ul><div>Conceptual</div>
<div></div><div>Proactive</div>
<div></div><div>Problem-Solver</div>
<div></div><div>Strategic</div>
<div></div><div>Technologically Savvy</div>
<div></div><div>Visual Thinker</div>
</ul></div></div></div><div></div>
<div><h2 class="jobSectionHeader"><div><b>Culture</b></div></h2>
<div></div><div><div><div><div><div><div><div>Accomplish</div>
<p>Make a meaningful impact by using your problem-solving skills to push the boundaries of innovation in healthcare, while maintaining a healthy work-life balance.</p>
</div></div></div><div></div><div><div><div><div>Innovate</div>
<p>Foster a digital mindset to drive IT transformation across McKesson through our evolving data and technology tools.</p>
</div></div></div><div></div><div><div><div><div>Grow</div>
<p>Join a supportive environment where you can advance your career and develop both personally and professionally.</p><br>
</div></div></div></div></div></div></div><div></div>
<div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<div></div><ul><div><h3 class="jobSectionHeader"><b>Coverage you can rely on</b></h3>
<ul><li>Medical, Dental, and Vision</li><li>
Health Spending Accounts</li><li>
Flexible Spending Accounts</li></ul>
</div><div></div><div><h3 class="jobSectionHeader"><b>Benefits that go beyond your base pay</b></h3>
<ul><li>401(k) (U.S.)</li><li>
Pension (Canada)</li><li>
Employee Stock Purchase Plan</li></ul>
</div><div></div><div><h3 class="jobSectionHeader"><b>Support for total well-being</b></h3>
<ul><li>Mental Health Programs</li><li>
Flexible Schedules</li><li>
Paid Time Off</li><li>
Wellness Program</li><li>
Education Reimbursement</li><li>
Volunteer Opportunities</li><li>
Flexible Work Environment</li></ul>
</div><div></div><div><h3 class="jobSectionHeader"><b>A culture powered by belonging</b></h3>
<div>By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare&mdash;connecting the right talent to the right roles to solve our most critical challenges.</div><br>
</div></ul></div></div><div></div>
<div><div><h2 class="jobSectionHeader"><b>Responsibility</b></h2>
<div><p>McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve &ndash; we care.</p><p>
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow&rsquo;s health today, we want to hear from you.</p><p><b>
About the Role (Job Summary)</b></p><p>
Macro Helix helps hospitals and health systems improve the operational and financial performance of their pharmacy services. Our technology‑enabled solutions support clients in reducing drug costs, increasing reimbursements, and maintaining compliance with federal and state 340B regulations.</p><p>
The Senior Associate Implementation Analyst is a client‑facing role responsible for implementing and training customers on Macro Helix 340B solutions, including 340B Architect. This role partners closely with health systems, contract pharmacies, internal teams, wholesalers, and suppliers to deliver high‑quality, compliant, and sustainable implementations. The Senior Associate focuses on <b>smaller, less complex customer implementations</b>, playing a critical role in delivering timely go‑lives that generate measurable customer savings and revenue impact.</p><p><b>
What You&rsquo;ll Do (Responsibilities)</b></p><ul><li>
Lead customer implementations for assigned Macro Helix 340B products, supporting two to three concurrent product implementations per customer.</li><li>
Develop, present, and manage implementation project plans in partnership with customers and internal stakeholders.</li><li>
Analyze customer business and technical requirements and recommend appropriate system configurations.</li><li>
Configure and customize 340B software settings to align with customer workflows, regulatory requirements, and pharmacy operations.</li><li>
Serve as a subject‑matter resource on 340B program rules, implementation processes, and application functionality.</li><li>
Coordinate across internal teams, wholesalers, and suppliers to ensure successful data setup, testing, and go‑live readiness.</li><li>
Act as the primary point of contact for customer communication during implementation, proactively identifying and resolving issues.</li><li>
Provide end‑user training, respond to application questions, and develop training materials and reference guides.</li><li>
Support feasibility and profitability assessments related to implementation decisions.</li><li>
Contribute to a positive customer experience through clear communication, strong organization, and solution‑oriented problem solving.</li><li>
Participate on implementation teams for more complex customers where a senior Implementation Specialist is the lead.</li></ul><p><b>
Basic Requirements</b></p><ul><li>
Degree or equivalent and typically requires 2+ years of relevant experience.</li><li>
Bachelor&rsquo;s degree or equivalent combination of education and experience.</li><li><b>
2+ years</b> of experience in business analysis, systems implementation, project coordination, or technology‑enabled customer solutions.</li><li>
Experience gathering requirements and translating them into system configurations or technical documentation.</li><li>
Demonstrated experience supporting <b>customer‑facing implementations</b> in a technology or SaaS environment.</li><li>
Proficiency with Microsoft Office tools (Excel, PowerPoint, Word).</li><li>
Strong communication, organizational, and problem‑solving skills.</li></ul><p><b>
Preferred Skills / Experience</b></p><ul><li>
Working knowledge of <b>340B program rules and compliance</b>.</li><li>
Experience supporting healthcare, pharmacy, or regulated environments.</li><li>
Experience with Salesforce or similar CRM platforms.</li><li>
Familiarity with project management methodologies or implementation frameworks.</li><li>
Pharmacy Technician license.</li><li>
Experience delivering software training or customer education.</li><li>
Ability to manage multiple projects simultaneously with minimal supervision.</li></ul><p><b>
Travel, In‑Office, and Physical Requirements</b></p><ul><li>
Ability to travel <b>up to 10%</b> of the time.</li><li>
Hybrid or remote work environment depending on business needs.</li><li>
Standard office work, including prolonged computer usage.</li></ul><p>
This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model. If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities.</p><p><i>
McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role.</i></p><p><i>
Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future.</i></p><p><i>
If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position</i></p><div>
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,<div>
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Our Base Pay Range for this position</b></p>
$29.91 - $49.85<p>
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson&rsquo;s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:<br>
<br>
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.</p><p><br>
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.</p><div>
McKesson job postings are posted on our career site: careers.mckesson.com<div>
(opens in new window)</div>
.</div><p><b>
McKesson is an Equal Opportunity Employer</b></p><div>
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson&rsquo;s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity<div>
(opens in new window)</div>
 page.</div><div>
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com<div>
(opens in new window)</div>
 or (Canada) Accessibility@mckesson.ca<div>
(opens in new window)</div>
. Resumes or CVs submitted to this email box will not be accepted.</div><p><b>
Join us at McKesson!</b></p></div></div></div></div><div></div>

Sr. Associate Implementation Analyst

<div><b>Description</b><p><b><br>
Summary:</b></p>
<p>The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.</p>
<p><b>Responsibilities:</b></p>
<div><ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.</li><li>
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.</li><li>
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.</li><li>
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.</li><li>
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.</li><li>
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.</li><li>
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.</li><li>
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.</li><li>
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.</li><li>
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.</li><li>
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.</li><li>
Provides effective customer service by being courteous, polite and friendly at all times.</li><li>
May be required to work additional hours as needed during critical problems.</li><li>
Responsible for other duties and special projects as assigned.</li><li>
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.</li><li>
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.</li><li>
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.</li><li>
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
</li><li>Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.</li><li>
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.</li><li>
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.</li><li>
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.</li><li>
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.</li><li>
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
</li><li>Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.</li><li>
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.</li><li>
Must have advance knowledge of Microsoft Office products.</li><li>
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team.</li></ul></div>
<p><b>Requirements:</b></p>
<div><b>Education/Skills</b></div>
<div><ul><li>Bachelor&rsquo;s degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred</li></ul><div><b>
Experience</b></div><ul><li>
Preferred 3-5 years previous clinical information systems experience or equivalent</li></ul><div><b>
Licenses, Registrations, or Certifications</b></div><ul><li>
Valid Driver&rsquo;s License</li><li>
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.</li></ul>
</div><p>Work Schedule:</p><br>
<p>8AM - 5PM Monday-Friday</p>
<p><b>Work Type:
</b></p><p>Full Time</p></div><p></p>

Epic Analyst - ASAP

AutoNation

<div>The CFS Cancellations Coordinator is responsible for completing finance and insurance cancellations.
<br>
<br>
Who would I interact with?
<br>
<br>
Interacts with internal and external customers at various levels, CFS Cancellation, Registration and Schedule teams, supervisor and management.<p></p><div><div><p><b>
What are the day-to-day responsibilities?</b></p></div><div><ul><li><p>
Process and submit all product cancellation paperwork to appropriate product vendor or manufacturer</p></li></ul></div><div><ul><li><p>
Process assigned work in an accurate and timely manner meeting all department requirements</p></li></ul></div><div><ul><li><p>
Maintain/Process assigned BPMS cancellation queues</p></li></ul></div><div><ul><li><p>
Communicate any cancellation problems to the stores (via Cancellation workflow)</p></li></ul></div><div><ul><li><p>
Calculate refund amounts when needed on any cancellation thru BPMS</p></li></ul></div><div><ul><li><p>
Produce high quality and quantity of work while under deadline pressure</p></li></ul></div><div><ul><li><p>
Back up and assist other team members as needed</p></li></ul></div></div><div><div><ul><li><p>
Meet or exceed service level agreements</p></li></ul></div><div><ul><li><p>
Perform any other outside projects and/or tasks as needed</p></li></ul></div><p></p><div><p><b><br>
What are the requirements for this job?</b></p></div><div><ul><li><p>
Strong data entry skills</p></li></ul></div><div><ul><li><p>
Understand basic accounting principles and logic</p></li></ul></div><div><ul><li><p>
Effective analytical, problem-solving, organizational and time management skills, with the ability to meet commitments and deadlines</p></li></ul></div><div><ul><li><p>
Experience handling high volume of paperwork in multiple computer database systems</p></li></ul></div><div><ul><li><p>
Use of computer required for entire shift</p></li></ul></div><div><ul><li><p>
Periodic monthly meetings with Supervisor, which may require team interaction.</p></li></ul></div><div><ul><li><p>
Communicate effectively with customer base</p></li></ul></div><div><ul><li><p>
Ability to read, write speak and understand the English language</p></li></ul></div><div><ul><li><p>
Ability to work independently and as a team member in a deadline driven environment</p></li></ul></div><div><ul><li><p>
Automotive Accounting experience preferred, but not required</p></li></ul></div><div><ul><li><p>
Flexible work schedule to accommodate workflow</p></li></ul></div><p></p><div><p><b><br>
What&rsquo;s</b><b> </b><b>my next possible position?</b></p></div><div><p>
CFS Cancellations Specialist</p></div></div><p></p><div><p><b><br>
AutoNation is an equal opportunity employer and a drug-free workplace.</b></p></div><p></p><h2 class="jobSectionHeader"><b>
Exciting Benefits and Perks Await You:</b></h2><ul><li><p>
Competitive compensation and 401k matching</p></li><li><p>
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p></p><p>
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.</p><p><br>
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p></div>

CFS CANCELLATIONS SPECIALIST

Michaels

<div>Support Center - Irving<br>
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The Associate Category Management Planner will be a key business partner with Category Manager and Category Director (CM/CD) to ensure achievement of department goals in terms of sales, gross margin and inventory.<br>
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<b>Major Activities</b><br>
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<b>Analysis:</b><ul><li>
Provide CD/CM with analysis and recommendation to optimize sales, margin and inventory in season recommendations to optimize seasonal plans</li><li>
Ensure corporate inventory initiatives are included in dept strategies</li><li>
Optimize seasonal inventory flow</li><li>
In season management and execution of basic assortment exit strategies for resets</li><li>
Partner with Financial Planner to develop and execute SKU rationalization goals
</li></ul><b>Purchase Planning:</b><ul><li>
Using MFP (Michaels Financial Planning) to create weekly sales, margin and inventory plans at subclass level for seasonal and trend programs</li><li>
Owns MFP administration for seasonal and basic plans</li><li>
Incorporates correction of errors</li><li>
Recommend &quot;wave breaks&quot; for seasonal flow
</li><li>Recommend optimal inner and master packs</li><li>
Work with pricing and CD/CM to make appropriate in season MD recommendations for seasonal and trend product</li><li>
Evaluate forward buys on market deals and other opportunities
</li><li>Develop and adhere to critical timelines</li></ul><b>
Assortment Planning:</b><ul><li>
Ensure assortments are completed within specific time frames</li><li>
Participate in assortment plan review with category mgt team for seasonal and SBA assortments by analyzing historical information, and make appropriate recommendations.</li></ul><b>
Reset support:</b><ul><li>
Develop and implement MD strategy following reset financial timeline</li><li>
Implement discontinue timing</li><li>
Implement order placement timing for new product with CD/CM and Replenishment Team</li><li>
Monitor progress of reset activities and integrate into MFP sales, margin and inventory forecast</li><li>
Update finance partner on any activities that would require updating reset financials</li><li>
Other duties as assigned</li></ul><b>
Minimum Education
</b><ul><li>BS or equivalent
</li><li>Business, retail or related field
</li></ul><b>Minimum Special Certifications or technical skills
</b><ul><li>Microsoft Office literate, especially Excel</li></ul><b>
Minimum Type of experience the job requires
</b><ul><li>2-5 years in retail</li><li>
Numerical analysis and project management experience</li></ul><b>
Other
</b><ul><li>Ability to work comfortably on unstructured problems/tasks</li><li>
Ability to work quickly and accurately under pressure and time constraints</li></ul><b>
Preferred Special Certifications or technical skills
</b><ul><li>Planning system skills preferred</li></ul><b>
Preferred Type of experience the job requires
</b><ul><li>2+ years in retail planning or allocation preferred
</li></ul><b>Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
</b><br>
<br>
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com &quot;and&quot; Michaels.ca .&quot;The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit&quot; www.michaels.com .
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At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .
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<br>
<b>Michaels is an Equal Opportunity Employer. We are here for all Team Members and all </b><b>customers</b> <b>to create, innovate and be better together.
</b><br>
<br>
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).</div>

Associate Category Management Planner

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