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attendant call center

Mountaineer Casino

<p></p><div><div><div><b>SUMMARY</b></div><div>
Creates and maintains reservation records and promptly processes any cancellations and modifications.</div><div></div><div><b><br>
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</b></div><ul><li>
Knows the type of rooms available as well as their location and layout.</li><li>
Knows the selling status, rates, and benefits of all packages plans.</li><li>
Knows the credit policy of the hotel and how to code each reservation.</li><li>
Determines room rates based on the various hotel offers and player&rsquo;s level.</li><li>
Communicates reservation information to the front desk.</li><li>
Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>
Understands the hotel's policy on guaranteed reservations and no-shows.</li><li>
Tracks future room availabilities on the basis of reservations.</li><li>
Complies with all reasonable requests made by management.</li><li>
Other duties as assigned.</li></ul><div></div><div><b><br>
REPORTING LINE</b></div><div>
You will report directly to the Guest Services Manager then to the Director of Resort Operations.</div><div></div><div><b><br>
QUALIFICATION REQUIREMENTS</b></div><ul><li>
Must have excellent communication skills, be polite, and present a neat appearance at all times.</li><li>
Must exhibit a friendly and outgoing disposition at all times.</li><li>
The ability to work in a fast &ndash;paced environment and stressful situations.</li><li>
Must be able to operate office equipment and multi-line phones.</li><li>
The ability to work with others as a team in an efficient manner.</li><li>
You will need to be available to work all shifts.</li><li>
You must be at least 17 years old.</li><li>
You also must be able to pass a background investigation and obtain and maintain a WV Racing License.</li></ul><div><b>
EDUCATIONAL AND/OR EXPERIENCE</b></div><div>
High School Diploma or equivalent is required.</div><div></div><div><b><br>
PHYSICAL DEMANDS</b></div><div>
You will need to be able to stand or sit for prolonged periods of time.</div><div></div><div><b><br>
WORK ENVIRONMENT</b></div><div>
Will be exposed to working in a noisy, smoke/secondary smoke environment and bright lights.</div></div></div>

ATTENDANT - CALL CENTER

American Airlines

<div>
 <strong>
  Intro
  <br/>
  <br/>
 </strong>
 Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
 <br/>
 <br/>
 <strong>
  Why you'll love this job
  <br/>
  <br/>
 </strong>
 This job is a member of the Inflight Team, within the Customer Experience Division. Responsible for providing support to Flight Attendants and facilitating the enhancement of the customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <em>
  As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Acts as the liaison with local and system departments, e.g. IOC, Control Center (Tower), Customer Care, Crew Scheduling, Customer Ops, Daily Ops, Catering, Cabin Appearance, Business Partners and the Flight Department
  </li>
  <li>
   Oversee Flight Service base operational reliability by taking lead role in dependability engagement, communication, &amp; accountability.
  </li>
  <li>
   Handles operational events and proactively provides crew assistance or delay mitigation based on priority of engagement and operational impact.
  </li>
  <li>
   Coordinates with Daily Operations/IOC to respond to Flight Attendant injuries and aircraft emergencies by providing appropriate base guidance and support.
  </li>
  <li>
   Notifies rescheduled and reassigned Flight Attendants&rsquo; traveling through the base.
  </li>
  <li>
   Provides status of department reliability and communicates irregularities which may impact the daily operation to Inflight, IOC, and Hub Control Center leadership.
  </li>
  <li>
   Coordinates with Crew Scheduling/Tracking for pre-boarding of flights or re-crewing, if necessary.
  </li>
  <li>
   Assists with administrative duties, such as delay investigations, daily and monthly reports pertaining to operational activities.
  </li>
  <li>
   Investigates and documents delays including Right Start, IPD (International Premium), IFS (International Flagship Service).
  </li>
  <li>
   Implements selected policies, as well as ensuring established guidelines are followed and enforced.
  </li>
  <li>
   Coordinate and host base activities to support engagement initiatives
  </li>
  <li>
   May conduct coaching and counseling as appropriate
  </li>
  <li>
   Assists with Flight Attendant reasonable cause drug and alcohol testing.
  </li>
  <li>
   Provides Flight Attendant EFB (Electronic Flight Bag) support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All you'll need for success
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma or GED equivalency
  </li>
  <li>
   PC, Sabre, DECS, and RES experience
  </li>
  <li>
   Must be able to work shift work, including weekends and holidays.
  </li>
  <li>
   Must be able to work on-site at assigned base/location.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications- Education &amp; Prior Job Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree preferred/or equivalent work experience.
  </li>
  <li>
   Strongly preferred to have completed Flight Attendant training as prescribed by the FAA and whose name appears on the current Flight Attendant System Seniority List
  </li>
  <li>
   Current Passenger Service, Passenger Sales or Crew Scheduling experience.
  </li>
  <li>
   Knowledge of company on-time performance goals and dependability metrics.
  </li>
  <li>
   An understanding of working with a contract labor group is desirable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Licenses &amp; Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sound judgement and strong decision making skills
  </li>
  <li>
   Ability to work independently as well as collaboratively
  </li>
  <li>
   Ability to prioritize, multi-task and manage several events and situations simultaneously
  </li>
  <li>
   Ability to work under demanding operational conditions
  </li>
  <li>
   Excellent interpersonal, oral and written communication skills
  </li>
  <li>
   Ability to work all shifts, holidays, and overtime as required
  </li>
  <li>
   Requires rotation of shifts and days off
  </li>
  <li>
   Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) and secure US Customs security badge if applicable
  </li>
  <li>
   Must Pass U.S. Department of Transportation (DOT) mandated drug test
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Get
  <br/>
  <br/>
 </strong>
 Feel free to take advantage of all that American Airlines has to offer:
 <br/>
 <br/>
 <ul>
  <li>
   Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  </li>
  <li>
   Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  </li>
  <li>
   Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
  </li>
  <li>
   401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  </li>
  <li>
   Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Feel free to be yourself at American
  <br/>
  <br/>
 </strong>
 From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
 <br/>
 <br/>
 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.
</div>


Operations Coordinator, Inflight - JFK

NYU Langone Health

<div><p>NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News &amp; World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
<br>
<br>
<i>For more information, go to</i> <i>NYU Langone Health</i>, and interact with us on <i>LinkedIn</i>, <i>Glassdoor</i>, <i>Indeed</i>, <i>Facebook</i>, <i>Twitter</i>, <i>YouTube</i> <i>and</i> <i>Instagram</i>.</p>
<p><b>
Position Summary:</b><br>
We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant-TH 10 Prep-PACU-Evening Shift (37.5 hours).
<br>
<br>
In this role, the successful candidate Assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance.</p>
<p><b>
Job Responsibilities:</b></p>
<ul>
<li>Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
</li><li>Demonstrates respect for patient confidentiality, privacy, dignity, and rights
</li><li>Demonstrates accountability for supplies, equipment, and environmental support.
</li><li>Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures.
</li><li>Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
</li><li>Recognizes own limitations and requests assistance when needed.
</li><li>Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
</li><li>Seeks learning resources for identified learning needs.
</li><li>Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences.
</li><li>Completes annual mandatory education requirements for patient care technicians.
</li><li>Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
</li><li>Assists in supporting unit activities as requested. Assists in emergency situations as directed.
</li><li>Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
</li><li>Demonstrates understanding of infection prevention and control standards.
</li><li>Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations.
</li><li>Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
</li><li>Observes general behavior and reports same to the registered nurse to whom assigned.
</li><li>Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
</li><li>Provides assistance to patients in the activities as applicable.
</li><li>Completes delegated responsibilities as directed by the registered nurse.
</li><li>Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
</li><li>Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
</li><li>Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse.
</li><li>Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.).
</li><li>Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
</li><li>Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.Runs errands to other departments, including but not limited to, the delivery of specimens and equipment.
</li><li>Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
</li><li>Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.</li><br>
</ul>
<p></p><p><b>Minimum Qualifications:</b><br>
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required. Graduate of a PCT program w/ at least 6 months hospital experience OR CNA graduate plus course completion in EKG &amp; Phlebotomy and PCT certification eligible plus at least 6 months hospital experience, OR PCT Certification through National Healthcareer Association (NHA) w/ at least 6 months hospital experience. BLS or Heartsaver CPR/AED certification. (Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position Must complete PCT online program within 3 months of hire.<br>
Senior Nursing Attendant Minimum Qualifications: High School Diploma or equivalent Required. Graduate of Certified Nursing Attendant Program, certified as a CNA and at least 6 months relevant experience. BLS or Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; Strong customer service and communication skills..
<br>
<br>
<b>Required Licenses:</b> Basic Life Support Cert</p>
<p><i>
Qualified candidates must be able to effectively communicate with all levels of the organization.</i><br>
<br>
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.</p>
<p>
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
<br>
<br>
NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.</p>
<p>
View Know Your Rights: Workplace discrimination is illegal.</p>
<p>
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,647.95 - $63,647.95 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p>
<p>
To view the Pay Transparency Notice, please click here</p></div>

Patient Care Technician/Senior Nursing Attendant-TH 10 Prep-PACU-Evening Shift (37.5 hours)

ELIOR GROUP

<div><p><b>Catering Attendant</b></p><p><b>
Job Reference Number: </b>38305<br>
<b>Employment Type: </b>Full-Time<br>
<b>Segment: </b>Dining &amp; Events<br>
<b>Brand: </b>Constellation<br>
<b>Location: </b>New York<b>, </b>New York (US-NY)</p><br>
<div><div><div><h2 class="jobSectionHeader"><b>
The Role at a glance:</b></h2>
</div><div><p>
We are looking for a motivated catering attendant to join our experienced Constellation team in New York, NY. As a catering attendant, you will have the opportunity to provide superior service to our customers at catered events, helping to ensure the success of every event you work.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll be doing:</b></h2>
</div><div><ul><li>Preparing the banquet room or area for the event, serving customers, and cleaning up after the event.</li><li>
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What we're looking for:</b></h2>
</div><div><p><i>
Must-haves:</i></p><ul><li>
The ability to work as part of a team devoted to providing outstanding customer service.</li><li>
Have excellent communication and organization skills.</li><li>
Have excellent attention to detail and service knowledge.</li></ul><p><i><br>
Nice-to-haves:</i></p><ul><li><div><ul><li>
At least one year of banquet/wait staff experience.</li></ul></div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation Range</b></h2>
</div><div><p>
$21-$24 an hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Our Benefits:</b></h2>
</div><div><ul><li>Medical (FT Employees)</li><li>
Dental</li><li>
Vision</li><li>
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity</li><li>
Discount Program</li><li>
Commuter Benefits (Parking and Transit)</li><li>
EAP</li><li>
401k</li><li>
Sick Time</li><li>
Holiday Pay (9 paid holidays)</li><li>
Tuition Reimbursement (FT Employees)</li><li>
Paid Time Off</li></ul><p>
#LI-DM1</p><p>
#indeedelior</p></div></div></div>
<p><b>
About Constellation:</b></p><p>
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.</p><p></p><p><b><br>
About Elior North America:</b></p><p>
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.</p><p>
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you&rsquo;ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.</p><p></p><p><b><br>
Disclaimer:</b> This job description can be revised by management as needed.</p></div>

Catering Attendant

Talentoma

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Remote Call Center Team Lead
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monthly Pay: $5,200 &ndash; $6,200
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <ul>
  <li>
   Leads and manages remote call center teams
  </li>
  <li>
   Drives performance, productivity, and service quality
  </li>
  <li>
   Provides coaching and support to agents
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead and coach call center agents
  </li>
  <li>
   Monitor KPIs and performance metrics
  </li>
  <li>
   Provide feedback and training
  </li>
  <li>
   Handle escalations
  </li>
  <li>
   Manage team schedules
  </li>
  <li>
   Improve team performance
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Leadership experience in a call center preferred
  </li>
  <li>
   Strong coaching and communication skills
  </li>
  <li>
   Ability to analyze performance data
  </li>
  <li>
   Problem-solving mindset
  </li>
  <li>
   Remote leadership experience is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Monthly pay: $5,200&ndash;$6,200
  </li>
  <li>
   Remote leadership role
  </li>
  <li>
   Performance bonuses
  </li>
  <li>
   Paid leadership training
  </li>
  <li>
   Career advancement opportunities
  </li>
 </ul>
 <p>
 </p>
</div>


Remote Call Center Team Lead

Medical Offices of Manhattan

<p>Job Title: Call Center Representative</p><p>Responsibilities:<br/>- Answer incoming calls and respond to patient inquiries in a professional and courteous manner<br/>- Provide accurate information about appointment, services, and policies to patients<br/>- Maintain patients records by updating account information and documenting interactions<br/>- Follow communication scripts to ensure consistent and effective customer service<br/>- Escalate unresolved issues to appropriate departments for further investigation and resolution<br/>- Meet or exceed call center performance targets, including quality assurance and customer satisfaction metrics<br/>- Collaborate with team members and supervisors to improve processes and enhance the overall customer experience</p><p>Skills:</p><p>-Medical Medical office experience: 1 - 2 years (Required)<br/>- Excellent phone etiquette with the ability to communicate clearly and effectively<br/>- Strong customer service skills with a focus on providing exceptional service<br/>- Knowledge of medical terminology and medical office procedures is a plus<br/>- Bilingual in English and other languages is a plus, as it allows for effective communication with a diverse customer base<br/>- Proficient in data entry and navigating computer systems accurately and efficiently<br/>- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment<br/>- Strong problem-solving skills with the ability to think quickly on your feet</p><p>At our company, we value our employees and offer a supportive work environment that encourages growth and development. We provide comprehensive training to ensure you have the knowledge and skills needed to excel in your role as a Call Center Representative.</p><p>If you are a motivated individual who is passionate about delivering excellent customer service, we would love to hear from you. Apply today to join our dynamic team!</p><p>Job Type: Full-time</p><p>Pay: $22.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Call Center Representative

Wentworth by the Sea Marina

<div>
 Wentworth by the Sea - New Castle, NH
 <br/>
 <br/>
 We are looking to add a House Attendant (Houseperson) to our team. This is a great opportunity to be part of an organization that believes our team members are our most important resource and takes pride in selecting individuals who help us achieve our mission of delivering exceptional guest experiences.
 <br/>
 <br/>
 The House Attendant is the ultimate support team member for Room Attendants and the Housekeeping Department. This role ensures guest rooms, public areas, and service areas are clean, organized, stocked, and operating smoothly. The ideal candidate is dependable, detail-oriented, physically active, and committed to providing warm, professional service to every guest.
 <br/>
 <br/>
 Position Summary
 <br/>
 <br/>
 Performs a combination of tasks to maintain guest rooms, hallways, public spaces, and housekeeping service areas in a clean, orderly, and well-stocked condition. Demonstrates a professional, friendly, warm, and welcoming demeanor to all guests and fellow team members at all times.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Guest Room &amp; Floor Support
 <br/>
 <br/>
 <ul>
  <li>
   Support Room Attendants by stripping beds, removing soiled linen, replacing clean linen, and emptying trash.
  </li>
  <li>
   Collect and transport soiled linen to designated laundry areas.
  </li>
  <li>
   Deliver clean linen to floor storage rooms and maintain par levels.
  </li>
  <li>
   Restock guest amenities and housekeeping supplies in closets and service areas.
  </li>
  <li>
   Assist with heavy lifting, special projects, mattress turning, furniture moving, and deep cleaning tasks.
  </li>
  <li>
   Deliver guest-requested items such as rollaway beds, cribs, extra linens, and amenities.
  </li>
  <li>
   Ensure hallways remain vacuumed, clear of debris, and presentable at all times.
  </li>
  <li>
   Dust light fixtures, woodwork, entrance doorways, and hallway surfaces daily.
  </li>
  <li>
   Strip out checkout rooms as assigned.
  </li>
  <li>
   Report missing items, found articles, damage, maintenance issues, or safety hazards immediately.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Public Areas &amp; General Cleaning
 <br/>
 <br/>
 <ul>
  <li>
   Clean and maintain hotel public areas including hallways, lobbies, meeting rooms, elevator landings, vending areas, and restrooms.
  </li>
  <li>
   Sweep, mop, scrub, vacuum, and polish floors.
  </li>
  <li>
   Clean rugs, carpets, and upholstered furniture using proper equipment.
  </li>
  <li>
   Wash walls and other surfaces as assigned.
  </li>
  <li>
   Remove trash and debris from interior and exterior service areas.
  </li>
  <li>
   Maintain housekeeping carts in a clean and organized manner.
  </li>
  <li>
   Store incoming supplies in proper locations and keep storage areas neat and orderly.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Guest Service &amp; Teamwork
 <br/>
 <br/>
 <ul>
  <li>
   Greet guests warmly with a smile and professional demeanor.
  </li>
  <li>
   Respond promptly and courteously to guest requests.
  </li>
  <li>
   Work collaboratively with Room Attendants, Supervisors, and other departments.
  </li>
  <li>
   Make whereabouts known to Floor Supervisor and remain on assigned floors unless reassigned.
  </li>
  <li>
   Follow all housekeeping standard operating procedures and safety guidelines.
  </li>
  <li>
   Complete additional duties as assigned by the Director of Housekeeping or Supervisor.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or GED preferred but not required.
  </li>
  <li>
   Previous hotel housekeeping or houseperson experience preferred.
  </li>
  <li>
   Experience with or working knowledge of HotSOS (hotel service optimization system) preferred.
  </li>
  <li>
   Strong attention to detail and ability to follow instructions.
  </li>
  <li>
   Ability to work independently with minimal supervision.
  </li>
  <li>
   Excellent customer service and communication skills.
  </li>
  <li>
   Must be dependable, professional, and team-oriented.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Physical Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Requires standing and walking for extended periods.
  </li>
  <li>
   Frequent bending, lifting, stooping, kneeling, and reaching.
  </li>
  <li>
   Ability to lift and carry up to 40 pounds.
  </li>
  <li>
   Must be able to push/pull carts and equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Work Environment
 <br/>
 <br/>
 <ul>
  <li>
   Work is performed in guest rooms, hallways, and public areas.
  </li>
  <li>
   Schedule may include mornings, evenings, weekends, and holidays.
  </li>
  <li>
   Fast-paced hospitality environment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health Insurance
  </li>
  <li>
   Dental Insurance
  </li>
  <li>
   Vision Insurance
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401(k)
  </li>
  <li>
   Free Associate Parking
  </li>
  <li>
   Free Meal for every shift worked
  </li>
  <li>
   Employer Provided Uniforms
  </li>
  <li>
   25% Discount in Resort Outlets
  </li>
  <li>
   Hotel Discounts with OPL
  </li>
  <li>
   Friends and Family Discount
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Wentworth by the Sea is an Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law.
</div>


Housekeeping Houseperson

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