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advisory manager

automotive service advisor

الرميح للسيارات

Location: Saudi Arabia Employment Type: Full-Time Industry: Automotive / After-Sales ServicesJob SummaryWe are seeking a professional and customer-oriented Automotive Service Advisor to join our after-sales service team. The Service Advisor will act as the primary point of contact between customers and the service department, ensuring a smooth service experience while maintaining high standards of customer satisfaction, operational efficiency, and service quality.The ideal candidate should possess strong technical knowledge of automotive maintenance, excellent communication skills, and the ability to coordinate effectively with technicians and customers.Key Responsibilities<ul><li>Greet customers and professionally handle vehicle service requests.</li><li>Conduct initial vehicle inspection and accurately record customer concerns and service requirements.</li><li>Prepare repair orders and service estimates according to company policies.</li><li>Explain recommended repairs, maintenance schedules, and service procedures to customers clearly.</li><li>Coordinate with workshop technicians to ensure accurate diagnosis and timely completion of work.</li><li>Monitor the progress of service orders and keep customers informed about repair status.</li><li>Ensure all documentation and service records are properly completed and maintained.</li><li>Promote additional services, maintenance packages, and genuine spare parts when appropriate.</li><li>Deliver completed vehicles to customers and explain the work performed.</li><li>Handle customer complaints professionally and escalate issues when necessary.</li><li>Ensure compliance with company policies, safety standards, and quality control procedures.</li></ul>Qualifications<ul><li>Diploma or Bachelor's degree in Automotive Engineering, Mechanical Engineering, or a related field is preferred.</li><li>Professional certifications in automotive service management are an advantage.</li></ul>Experience Requirements<ul><li>Minimum 2&ndash;5 years of experience as a Service Advisor or Automotive Service Consultant.</li><li>Experience working in automotive dealerships or authorized service centers is highly preferred.</li><li>Familiarity with automotive service systems and workshop operations.</li></ul>Required Skills<ul><li>Strong knowledge of automotive maintenance and repair processes.</li><li>Excellent customer service and communication skills.</li><li>Ability to prepare repair orders, cost estimates, and service documentation.</li><li>Good organizational and multitasking abilities.</li><li>Ability to work under pressure and meet service deadlines.</li><li>Basic computer skills and experience using ERP or workshop management systems.</li><li>Strong problem-solving and conflict resolution skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>Customer Satisfaction Score (CSI)</li><li>Service revenue per customer</li><li>Workshop productivity and efficiency</li><li>Repair order accuracy</li><li>Customer retention rate</li><li>Service upselling performance</li></ul>Job Type: Full-timePay: ﷼3,500.00 per monthWork Location: In person

Automotive Service Advisor

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
SAP is looking for a Value Advisor based in Riyadh, Saudi Arabia. This is a hybrid role.
The SAP Industry Value Advisory (IVA) team drives SAP&rsquo;s mission to be the innovation partner of choice, making the Intelligent Enterprise real for our customers. As an Industry Value Advisor, you will be at the forefront of helping customers unlock business value through SAP solutions while shaping the strategic direction of SAP within key industries.
This role blends industry expertise, strategic sales insight, and value-based advisory, enabling you to work closely with customers, sales teams, and partners to drive pipeline growth, secure revenue, and elevate SAP&rsquo;s industry leadership.
As an Industry Value Advisor, you will:<ul><li>
Put customers first by guiding them, your sales colleagues, and partners to deliver tailored, relevant SAP experiences.</li><li>
Nurture and advance pipelines for key accounts and opportunities in your industry.</li><li>
Act as a trusted advisor to executive stakeholders, influencing strategic decisions and shaping the adoption of SAP solutions.</li><li>
Build and execute industry-specific strategies to generate demand and accelerate opportunities.</li><li>
Collaborate with Virtual Account Teams to secure the business case, deliver industry-relevant engagements, and close deals.</li><li>
Present SAP&rsquo;s differentiated value at conferences, user groups, partner, and industry events.</li><li>
Develop and curate value-based content for key decision-makers (Finance, HR, Supply Chain, Sales, CIOs) across industries.</li><li>
Share industry best practices, processes, and use cases to showcase SAP&rsquo;s ability to deliver measurable business outcomes.</li><li>
Establish yourself as an industry thought leader by driving customer references and value stories.</li></ul>
You will leverage your expertise in:<h4 class="jobSectionHeader">
Sales &amp; Consulting</h4><ul><li>
Executive influencing, storytelling, and delivering impactful presentations.</li><li>
Design thinking, facilitating workshops, and operationalizing customer experience.</li><li>
Digital engagement and social media to reach customers in new ways.</li></ul><h4 class="jobSectionHeader">
Industry Knowledge</h4><ul><li>
Deep understanding of industry priorities, trends, and shifts in the value chain.</li><li>
Expertise in end-to-end business processes and experience management tailored for your industry.</li></ul><h4 class="jobSectionHeader">
Leadership &amp; Collaboration</h4><ul><li>
Champion SAP strategy, lead deals, and influence stakeholders socially and professionally.</li><li>
Work as part of a high-performing cross-functional team to deliver on the Vision-to-Value journey for customers.</li></ul>
Why join SAP?<ul><li>
Work at the intersection of technology, business, and industry.</li><li>
Collaborate with top-tier clients across industries, including finance, public sector, telecommunications, automotive, retail, and professional services.</li><li>
Develop your career with SAP, building expertise in cloud, AI, automation, and value-based sales.</li><li>
Be part of a team that drives measurable impact, not just projects &mdash; your work will directly influence customer success and SAP&rsquo;s leadership in the market.</li></ul>
What are we looking for?<ul><li>
Passionate about delivering business value and driving measurable outcomes.</li><li>
Skilled at building trusted relationships with executives and decision-makers.</li><li>
Experienced in strategic account management, consulting, or industry advisory roles.</li><li>
Strong communication, storytelling, and facilitation skills.</li><li>
Motivated by opportunities to expand influence, shape strategy, and grow revenue.</li></ul><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 442473 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Value Advisor Expert

<div>
 
 
 About the Role
 
 
 
 We are seeking a seasoned Sales Director to drive our expansion in the Kingdom of Saudi Arabia (KSA) market. This role integrates strategic planning, team leadership, and cross-functional collaboration to deliver sustainable, market-aligned growth and strengthen our premium brand presence&mdash;with a focus on meeting the high standards of the KSA automotive sector.
 
 
 
 Key Responsibilities
 
 
 
 &bull;Conduct deep-dive research into KSA&rsquo;s automotive market environment, including regulatory frameworks (e.g., SASO, MCI), consumer behavior patterns, and competitive dynamics. Develop mid-to-long-term sales goals, localized marketing strategies, and pricing models tailored to regional demand, and lead end-to-end execution to achieve quarterly/annual targets.
 
 
 &bull;Establish and scale a localized sales team aligned with KSA&rsquo;s business landscape. Define clear, measurable performance metrics (e.g., sales volume, client retention rate), deliver regular industry-specific training (e.g., NEV technical knowledge, premium customer service), and foster a results-driven culture that prioritizes consistency and excellence.
 
 
 &bull;Collaborate closely with internal departments (product supply, after-sales, procurement) to secure region-specific resources, ensuring seamless coordination across the entire customer lifecycle&mdash;from order placement to post-delivery support&mdash;to meet KSA&rsquo;s high service expectations.
 
 
 &bull;Proactively monitor KSA&rsquo;s political, economic, and legal developments (e.g., policy updates on NEVs, import regulations). Identify potential risks (e.g., supply chain disruptions, regulatory changes) and develop robust contingency plans, ensuring full compliance with local laws, ethical standards, and industry best practices.
 
 
 
 Qualifications
 
 
 
 &bull;Bachelor&rsquo;s degree or above in Marketing, Business Administration, Automotive Engineering, or a related field (MBA is preferred).
 
 
 &bull;Proficiency in English; Arabic language skills are a strong advantage for engaging with local stakeholders.
 
 
 &bull;Minimum 10+ years of progressive sales management experience in the automotive sector, with at least 3 years focused on the KSA market. A proven track record of leading large-scale teams to exceed sales targets in a competitive regional landscape is required.
 
 
 &bull;Strong leadership capabilities, including experience designing and implementing talent development programs and incentive systems for local teams. Prior experience overseeing multi-regional sales operations within the Middle East is highly desirable.
 
 
 &bull;Established network of high-profile clients (e.g., corporate fleets, high-net-worth individuals) in KSA&rsquo;s automotive sector, with expertise in translating sales strategies into tangible results (e.g., growing market share, improving client lifetime value).
 
 
 &bull;Deep understanding of premium brand positioning and cultural nuances in KSA; ability to maintain brand integrity while adapting to local preferences. Professional demeanor, resilience, and the ability to perform under high-pressure, fast-paced market conditions.
 
</div>

Sales Director

Automotive TechnicianKey Responsibilities:<ul><li>Perform periodic maintenance services strictly according to manufacturer protocols.</li><li>Accurately diagnose mechanical and electrical faults using the latest diagnostic equipment.</li><li>Execute complex repairs on engines, transmissions, braking systems, and suspension.</li><li>Strictly adhere to quality standards and approved warranty procedures.</li><li>Utilize specialized diagnostic software and tools (e.g., ODIS, GTech).</li><li>Maintain precise documentation of all maintenance and repair work in the system.</li><li>Provide expert technical advice to customers regarding their vehicle's condition.</li><li>Ensure full compliance with all safety standards and maintain a clean work environment.</li></ul>Qualifications &amp; Skills Required:<ul><li>Minimum 3 years of experience in an official automotive agency service center.</li><li>Comprehensive knowledge of warranty policies and manufacturer-approved procedures.</li><li>Proficiency in using specialized vehicle diagnostic systems.</li><li>Deep understanding of modern vehicle electrical and electronic systems.</li><li>Ability to read and interpret technical diagrams and schematics.</li><li>Experience with various car brands (Japanese, European, American).</li><li>Meticulous attention to detail and commitment to following procedures.</li><li>Strong commitment to meeting deadlines and delivering quality workmanship.</li></ul>The Ideal Candidate will be:<ul><li>A graduate from a recognized technical institute specializing in automotive technology.</li><li>Holder of certifications from automotive manufacturers.</li><li>Organized, methodical, and precise in their work.</li><li>Honest and trustworthy in diagnosing issues and providing recommendations.</li><li>A team player who can collaborate effectively.</li></ul>We Offer:<ul><li>Competitive Salary</li><li>Comprehensive Health Insurance</li><li>Professional work environment equipped with state-of-the-art technology</li><li>Continuous training opportunities for skill development</li><li>Transportation Allowance</li><li>Paid Annual Leave</li></ul>Job Type: Full-timePay: ﷼3,000.00 - ﷼3,500.00 per monthWork Location: In person

Automotive Technician

MUSANADA HR

WE ARE HIRING FOR A HOLDING COMPANY IN SAUDI ARABIA1- Position: TECHNICIAN 2Previous experince as automotive mechanical technician ( Trucks )*good in english speaking.* Mechnical or Electrical Diploma.* worked in commercial vehicle dealership* experience in troubleshooting, repairing engine, transmission and Electrical item,* expected Brands-Scania, MAN, Volvo*Devision: serviceThis is the meaning of technician 2Has more experience than Technician 1 (entry level)<ul><li>Can work independently with less supervision</li></ul><ul><li>Handles moderate to complex repairs</li></ul><ul><li>May assist or guide junior technicians</li></ul>In automotive or truck service (like Scania workshops), Technician 2 typically:<ul><li>Performs Periodic Maintenance (PMS)</li></ul><ul><li>Handles engine, transmission, and differential repairs</li></ul><ul><li>Diagnoses faults with some independence</li></ul><ul><li>Has 2&ndash;5 years of experience (varies by company)</li></ul>It&rsquo;s basically a second-tier technical level in the workshop hierarchy.Locations : Riyadh or Jeddah2- Position: TECHNICIAN 2REQUIREMETNS:- Periodic Maintenance service (PMS)- Running repairs (Engine , transmission , differential repairs and overhauling )- dealership experince- Devision: ServiceLocations : Riyadh / Jeddah / AlKhobar / DammamJob Type: Full-timePay: ﷼3,200.00 - ﷼5,500.00 per month

Technician

AL MUTAWA & SAHNI Co.

About the RoleAre you young, driven, and ready to lead something exciting? Our Company is launching a new emergency mobile service in Saudi, focused on on-demand tire changes, oil top-ups, and essential auto parts &mdash; delivered straight to the customer&rsquo;s location.We're looking for a hands-on, energetic operations leader to build and run the service from day one. This is your chance to take full ownership of launching a brand-new division in the booming automotive services space.Key Responsibilities<ul><li>Launch and manage Saudi's mobile tire/lube/parts response team.</li><li>Oversee daily field operations, from dispatch to service completion.</li><li>Hire and supervise a small team of drivers and technicians.</li><li>Coordinate with suppliers, manage inventory and ensure timely restocking.</li><li>Use mobile apps and GPS tools to track teams and optimize delivery times.</li><li>Handle customer calls, complaints, and urgent requests.</li><li>Work closely with marketing to drive visibility and promotions.</li><li>Ensure service vehicles are equipped, branded, and maintained.</li><li>Prepare daily/weekly reports for management.</li></ul>What We&rsquo;re Looking For<ul><li>Age: Under 35 preferred</li><li>Experience:</li><li>3+ years in operations, logistics, or mobile services.</li><li>Prior experience in automotive (tires/lubes/parts) is a strong advantage.</li><li>Skills:</li><li>Leadership and team management</li><li>Strong communication (English &amp; Arabic required)</li><li>Tech-savvy (mobile apps, CRMs, tracking tools)</li><li>Customer-focused and solutions-oriented</li><li>License: Valid Bahrain driving license required</li><li>Personality: Energetic, hands-on, reliable, and ready to hustle.</li></ul>Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

E Commerce Manager- Auto Parts & Tires

Al-Futtaim

<div>Job Requisition ID: 176483

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Overview of the role:
<ul>
<li>Marketing department lead in charge of developing marketing and digital strategies for Mobility Solutions new units, used vehicles, and aftersales in full respect of Mobility Solutions standards and Brand positioning of &ldquo;Experience Amazing&rdquo;. The scope includes Brand Activations Management at Intersect by Mobility Solutions.</li>
<li>Define and implement on time cost and quality the annual marketing plan within the given budget to deliver volume and profit target.</li>
<li>Implement the right digital and social media strategy in the world of 2018 matching the digital audience&rsquo;s needs of today and beyond on all Mobility Solutions platforms and paid digital media aiming to position Mobility Solutions as a Digital leader in Premium. &ldquo;Breakthrough mindset&rdquo;</li>
<li>Animate, influence and own the client/agencies&rsquo; relationships (Creative, Media, social media, Website &amp; Event) in leading all input and output executions to deliver on Mobility Solutions &ldquo;Experience Amazing&rdquo; tagline and luxury lifestyle positioning.</li>
<li>Collaborate with sales (retail, corporate, government, SME &amp; fleet), aftersales, product planning, Al-Futtaim Automotive Group&rsquo;s digital, PR and finance teams to ensure proper communication and synergies over the expected targets (sales &amp; profit).</li>
<li>Own Marketing Budget Management with Zero overspend and in line with Al-Futtaim processes including Procurement involvement whenever required.</li>
<li>Work closely with Mobility Solutions International, TMC MENAC (Middle East division in Japan) and TMC MENARO (Middle East Representative Office in Dubai) to ensure Principal support and compliance with brand vision and marketing communications standards.</li></ul> 


What you will do:
<ul>
<li>Lead the monthly marketing promotional activation linked with pricing and product department</li>
<li>Implement brand events to deliver luxury lifestyle and &ldquo;Experience Amazing&rdquo; positioning</li>
<li>Own Marketing Budget Management</li>
<li>Lead the Mobility Solutions Digital Transformation Task Force pre, during and post purchase</li>
<li>Maximise sales and revenue</li>
<li>Develop Brand power</li></ul> 


Required Skills to be successful:
<ul>
<li>Automotive - Leasing</li>
<li>Digital Marketing</li></ul> 


About the Team:
<ul>
<li>You will be reporting to GM - Financing &amp; Insurance</li></ul> 


What equips you for the role:
<ul><li>University graduate level with Marketing as Major</li></ul>
<ul><li>5+ years of experience in marketing communications in the Middle East with an understanding of the local culture and context</li></ul>
<ul><li>Experience in brand management</li><li>Automotive background is a plus</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Saudi national_Marketing Manager

Explore 595+ Automotive service advisor in Riyadh this March. Find roles across top companies and apply now to boost your career.