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backend ai data pipeline engineer

Volga Partners

<div>Location 
Islamabad, Pakistan 
House #571, Street #35, E-11/3, Islamabad
Employment Type 
Full-time
Work Setup: Hybrid
 
3 days in office 
2 days remote
Compensation 
PKR 600,000 &ndash; 850,000 per month 
(Compensation will be determined based on experience, software and AI background, technical expertise, AI product experience, and overall alignment with the role). 
About Volga Partners
Volga Partners is a global technology and AI solutions company focused on building innovative products, platforms, and intelligent systems that solve real-world business challenges. Our teams work across AI, software development, automation, data operations, and enterprise technology solutions supporting clients and products on a global scale.
We are building the next generation of AI-powered products and platform experiences and are seeking a Product Manager who thrives in fast-paced environments, enjoys solving complex problems, and can connect customer needs, business goals, and technology into a clear product vision.
About the Role
We are seeking a highly experienced Senior Software &amp; AI Engineer to join our growing engineering team. The ideal candidate will possess extensive experience in full-stack software development, system architecture, cloud technologies, artificial intelligence, and modern software engineering practices.
This role requires a hands-on technical leader capable of designing, developing, and deploying scalable enterprise applications while leveraging AI technologies to build innovative solutions. The candidate should be comfortable working across multiple programming languages, frameworks, and cloud environments.
Key Responsibilities<ul><li>
Design, architect, and develop scalable enterprise-grade software applications.</li><li>
Lead the development of AI-powered products and features utilizing modern AI/ML technologies.</li><li>
Build and maintain high-performance backend services, APIs, and distributed systems.</li><li>
Develop modern web applications and user interfaces using current frontend frameworks.</li><li>
Design database architectures and optimize application performance.</li><li>
Integrate third-party services, APIs, payment gateways, and cloud-based solutions.</li><li>
Collaborate with product managers, designers, and stakeholders to define technical requirements.</li><li>
Implement security best practices and ensure compliance with industry standards.</li><li>
Mentor junior and mid-level engineers and conduct technical reviews.</li><li>
Drive architectural decisions and establish engineering best practices.</li><li>
Participate in Agile development processes and technical planning.</li></ul> 
Required Qualifications
Experience<ul><li>
Minimum 8 years of professional Software/AI engineering experience.</li><li>
Proven experience delivering large-scale production applications.</li><li>
Strong experience working with international teams and remote environments.</li><li>
Experience leading technical projects and mentoring engineering teams.</li></ul>
Programming Languages
Candidates should have strong experience with most of the following technologies:<ul><li>
JavaScript</li><li>
TypeScript</li><li>
Python</li><li>
Java</li><li>
C#</li><li>
Go (Golang)</li><li>
PHP</li><li>
C++</li><li>
Rust</li><li>
SQL</li></ul>
Frontend Technologies<ul><li>
React.js</li><li>
Next.js</li><li>
Angular</li><li>
Vue.js</li><li>
HTML5</li><li>
CSS3</li><li>
Tailwind CSS</li><li>
Redux</li></ul>
Backend Technologies<ul><li>
Node.js</li><li>
Express.js</li><li>
NestJS</li><li>
Django</li><li>
FastAPI</li><li>
ASP.NET Core</li><li>
Spring Boot</li><li>
GraphQL</li><li>
REST APIs</li><li>
Microservices Architecture</li></ul>
Artificial Intelligence &amp; Machine Learning<ul><li>
OpenAI API</li><li>
Large Language Models (LLMs)</li><li>
Prompt Engineering</li><li>
AI Agent Development</li><li>
Retrieval-Augmented Generation (RAG)</li><li>
Vector Databases</li><li>
LangChain / LlamaIndex</li><li>
Machine Learning Fundamentals</li><li>
AI Workflow Automation</li></ul>
Databases<ul><li>
PostgreSQL</li><li>
MySQL</li><li>
MongoDB</li><li>
Redis</li><li>
SQL Server</li></ul>
Cloud &amp; DevOps<ul><li>
AWS</li><li>
Azure</li><li>
Google Cloud Platform (GCP)</li><li>
Docker</li><li>
Kubernetes</li><li>
CI/CD Pipelines</li><li>
GitHub Actions</li><li>
Terraform</li><li>
Linux Administration</li></ul>
Security &amp; Architecture<ul><li>
OAuth</li><li>
JWT Authentication</li><li>
RBAC</li><li>
Secure Coding Practices</li><li>
Distributed Systems</li><li>
Event-Driven Architecture</li><li>
System Design</li><li>
Performance Optimization</li></ul> 
Preferred Qualifications<ul><li>
Experience building SaaS products.</li><li>
Experience working with healthcare, fintech, or enterprise applications.</li><li>
Knowledge of data engineering and analytics platforms.</li><li>
Experience with AI-powered automation systems.</li><li>
Experience with real-time communication systems and WebSockets.</li><li>
Master's degree in Computer Science, Software Engineering, Artificial Intelligence, or a related field.</li></ul> 
Compensation &amp; Benefits<ul><li>
Monthly compensation ranging from PKR 600,000 &ndash; PKR 850,000</li><li>
90-day probationary period.</li><li>
Eligible for company-sponsored medical insurance upon successful completion of probation.</li><li>
Eligible for holiday pay for designated company-observed holidays after 90 days of employment, subject to company policy.</li><li>
Eligible for Paid Time Off (PTO) in accordance with the company's service-based accrual model and eligibility requirements.</li><li>
Opportunity for career growth, product ownership, and direct impact on company strategy.</li></ul> 
Application Process
Qualified candidates are encouraged to submit their updated resume along with details of relevant projects, technical expertise, and availability.
Only shortlisted candidates will be contacted for interviews.</div>

Principal Software & AI Engineer - Pakistan

Global Rescue

<div>
 
 Company
 
 
 
 
 Brief Description
 
 
 
 Global Rescue is the world&rsquo;s leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue&rsquo;s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.
 
 
 
 Role Overview
 
 
 
 Global Rescue is seeking a versatile and driven Software Engineer &ndash; AI/LLM Applications with a strong focus on building AI-enabled enterprise software solutions. This role is intended for a strong software engineer who has hands-on experience with enterprise application development and has moved into AI-first development using LLMs, agents, automation, and modern AI engineering tools.
 
 
 This role focuses on building production-ready features, AI agents, assistants, and intelligent workflow systems that can use tools, call APIs, integrate with enterprise applications, reason over business context, and support both short-running and long-running business processes.
 
 
 This is primarily a software engineering role focused on building AI-enabled product features within enterprise systems, not a pure data science, ML research, or AI scripting-only position.
 
 
 The role involves integrating third-party LLMs such as OpenAI, Google Gemini, Claude, and other model providers into enterprise systems, while developing AI-powered features such as chatbots, assistants, Q&amp;A systems, contextual search, RAG pipelines, workflow automation, and agentic business processes.
 
 
 You will work on prompt engineering, embedding-based customization, lightweight fine-tuning, structured outputs, tool-calling, agent evaluation, validation flows, and modern agent frameworks such as Pydantic AI, Claude Agent SDK, OpenAI Agents SDK, LangGraph, or similar tools.
 
 
 The role may also involve developing capabilities in speech-to-text, text-to-speech, audio classification, sentiment analysis, intent recognition, and emotion detection to support multimodal AI experiences. Strong software engineering fundamentals, Python skills, applied AI/LLM knowledge, and experience integrating AI into real-world production applications are essential.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build, enhance, and integrate AI/LLM capabilities into enterprise applications and business systems built on any of the following technology stacks: Java, Spring Boot, Kotlin, .NET, Dynamics 365, or similar platforms, ensuring AI-enabled features are developed with strong software engineering fundamentals, clean architecture, reliable integrations, scalability, maintainability, and modern AI-first development practices.
 </li>
 <li>
 Integrate, leverage, and customize LLMs such as OpenAI, Gemini, Claude, and similar providers through APIs to enhance enterprise product features including chatbots, Q&amp;A systems, contextual search, workflow automation, and AI-assisted user experiences.
 </li>
 <li>
 Design, build, and deploy practical agentic AI systems that work within existing enterprise applications and are capable of handling short-running task execution as well as long-running, multi-step workflows involving APIs, databases, vector stores, and business systems.
 </li>
 <li>
 Design and implement prompt engineering strategies, structured outputs, tool-calling patterns, lightweight model customization techniques, and validation flows to adapt AI capabilities to business-specific software use cases.
 </li>
 <li>
 Build retrieval-augmented generation pipelines by integrating LLMs with vector stores such as FAISS, Pinecone, Qdrant, or similar platforms for reliable and dynamic knowledge grounding.
 </li>
 <li>
 Develop backend services, APIs, and integration components required to connect AI/LLM features with enterprise applications, databases, internal tools, and third-party systems.
 </li>
 <li>
 Develop AI components for speech processing, including speech-to-text, text-to-speech, audio classification, and voice-based workflows using tools and services such as Whisper, Google Speech APIs, Azure Speech, or similar platforms.
 </li>
 <li>
 Implement NLP and classification features such as sentiment analysis, intent recognition, entity extraction, summarization, and emotion detection using open-source libraries, cloud services, or third-party APIs.
 </li>
 <li>
 Follow an AI-first development approach by actively using modern AI coding assistants, LLM-based development tools, automation techniques, and rapid prototyping to improve productivity, code quality, debugging, documentation, and delivery speed.
 </li>
 <li>
 Collaborate with product, engineering, and business teams to identify opportunities where AI can improve workflows, automate repetitive tasks, enhance user experience, or support better decision-making.
 </li>
 <li>
 Develop clean, efficient, maintainable, and testable code using Python and/or relevant enterprise technology stacks, and actively participate in peer reviews, debugging, testing, CI/CD workflows, and MLOps/LLMOps-related activities.
 </li>
 <li>
 Monitor AI model performance, response quality, latency, token usage, and cost in production, and apply best practices for scalability, reliability, security, and cost-efficiency.
 </li>
 <li>
 Implement AI safety, validation, guardrails, error handling, fallback behavior, and evaluation checks to improve reliability of LLM-based workflows.
 </li>
 <li>
 Document workflows, implementation details, prompt strategies, model behavior, evaluation results, and integration patterns for cross-functional collaboration and long-term maintainability.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
 </li>
 <li>
 4+ years of software development experience, including 2&ndash;3 years of hands-on experience building enterprise applications using any of the following technology stacks: .NET, Java, Spring Boot, Dynamics 365, or similar systems, along with 1&ndash;2 recent years of hands-on AI/LLM application development, preferably within an enterprise stack or using Python.
 </li>
 <li>
 Practical experience integrating LLMs through APIs such as OpenAI, Gemini, Claude, or similar providers.
 </li>
 <li>
 Strong understanding of prompt engineering, embeddings, model customization techniques, and basic LLM evaluation approaches.
 </li>
 <li>
 Experience building AI agents, agentic workflows, or tool-using LLM applications that interact with APIs, databases, vector stores, and enterprise systems.
 </li>
 <li>
 Familiarity with modern AI/agent frameworks such as Pydantic AI, Claude Agent SDK, LangGraph, OpenAI Agents SDK, or similar tools.
 </li>
 <li>
 Knowledge of RAG architectures, vector databases such as Qdrant, Pinecone, Chroma, or FAISS, and common NLP tasks including summarization, sentiment analysis, entity recognition, and intent detection.
 </li>
 <li>
 Experience with audio-based AI applications such as speech-to-text, text-to-speech, audio classification, and emotion or sentiment detection.
 </li>
 <li>
 Experience with REST APIs, FastAPI or similar backend frameworks, microservices, Docker, cloud platforms such as AWS, and GPU-enabled environments.
 </li>
 <li>
 Understanding of production concerns for LLM-based and agentic systems, including observability, latency, cost management, error handling, permissions, prompt/version management, security, and scalable deployment.
 </li>
 <li>
 Strong problem-solving skills, software design fundamentals, ownership mindset, and ability to work collaboratively in a team environment.
 
 
 </li>
 </ul>
 
 LOCATION:
 
 Islamabad
 
 
 
 COMPENSATION:
 
 Based on experience + bonus + benefits
</div>

Software Engineer – AI/LLM Applications

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 Position Overview
 
 
 The Sales Manager &ndash; SLED IT Sales at Zones PK will lead and develop a high-performing inside sales team supporting the U.S. State, Local Government, and Education (SLED) market. This role is responsible for achieving sales targets, managing partner relationships, and ensuring operational excellence across sales, quoting, and customer engagement processes.
 
 
 The ideal candidate brings strong leadership, communication, and analytical skills, with a deep understanding of IT solutions and the U.S. public sector procurement Process.
 
 
 
 What You&rsquo;ll Do As The Manager SLED Sales
 
 
 
 Employees employed in the role of Manager Sales SLED shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 
 Responsibilities
 
 
 
 Functional Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor, and coach a team of Account Managers and Inside Sales Representatives supporting the U.S. SLED segment.
 </li>
 <li>
 Ensure the achievement of annual sales and margin targets for the team.
 </li>
 <li>
 Drive business growth through expansion in hardware, software, cloud, and managed services opportunities.
 </li>
 <li>
 Maintain disciplined sales execution using Dynamics 365 and other Zones tools.
 </li>
 <li>
 Collaborate closely with internal teams in the U.S., India, and globally to align goals and share best practices.
 </li>
 <li>
 Develop and execute sales strategies for pipeline growth and new customer acquisition.
 </li>
 <li>
 Maintain strong relationships with OEM and distribution partners such as Microsoft, Cisco, Dell, HP, Lenovo, and AWS to leverage available programs and incentives.
 </li>
 <li>
 Support the team in managing customer relationships, ensuring timely and compliant responses to RFPs, renewals, and service requests.
 </li>
 <li>
 Foster a learning culture by encouraging participation in internal trainings.
 </li>
 <li>
 Celebrate team achievements and maintain accountability for performance improvement.
 </li>
 <li>
 Ensure compliance with public sector procurement regulations and internal governance standards.
 
 
 </li>
 </ul>
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Oversee accurate monthly forecasting and pipeline reporting.
 </li>
 <li>
 Ensure all opportunities are logged and updated in Microsoft CE for visibility and tracking.
 </li>
 <li>
 Manage team scheduling, annual leave coverage, and workload balancing.
 </li>
 <li>
 Conduct weekly meetings to review performance, progress, and team issues.
 </li>
 <li>
 Coordinate with cross-functional teams such as operations, finance, procurement, and marketing to streamline internal processes.
 </li>
 <li>
 Maintain system hygiene and ensure data accuracy across dashboards and reporting tools.
 </li>
 <li>
 Facilitate structured communication and standard email responses for customer engagement.
 </li>
 <li>
 Lead initial discussions and negotiations with OEMs and customers when required.
 </li>
 <li>
 Drive consistency in backend processes and ensure effective order management.
 </li>
 <li>
 Represent the team in high-level internal and external presentations.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Proven track record of achieving Revenue &amp; GP Growth across the assigned team.
 </li>
 <li>
 Strong pipeline development and management capability.
 </li>
 <li>
 Effective use of CRM (Microsoft CE) for accurate forecasting and reporting.
 </li>
 <li>
 Proficiency in consultative and QBS-based selling within complex environments.
 </li>
 <li>
 Deep understanding of the U.S. public sector (SLED) procurement process and business development strategies.
 </li>
 <li>
 Ability to expand customer base through acquisitions and recurring revenue opportunities.
 </li>
 <li>
 Strong leadership, business acumen, and communication skills.
 </li>
 <li>
 Demonstrated ability to recruit, coach, and retain top-performing sales talent.
 </li>
 <li>
 Drive the team to achieve 100%+ of assigned annual targets.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 08:00 PM &ndash; 05:00 AM (Pk Time)
</div>

Manager Sales - SLED

Quality Resource Marketing

About Us:At our company, we are focused on data-driven marketing strategies, business automation, and scaling data extraction infrastructure. We are seeking a detail-oriented and motivated Junior Python Developer with a solid foundation in Python to join our team. If you are passionate about writing clean code, building efficient backend services, and working with complex data handling/scraping pipelines, we want to hear from you.As a Junior Developer, you will work closely with our data and marketing teams to maintain existing codebases, automate workflows, and design robust data extraction and processing tools.Key Responsibilities:<ul><li>Backend Development: Write clean, maintainable, and efficient Python code to support internal applications and data management workflows.</li><li>Data Automation &amp; Scraping: Build, optimize, and maintain web scraping scripts and automation routines to extract data accurately from various online platforms.</li><li>Database Management: Assist in designing, querying, and optimizing databases (SQL/NoSQL) to handle bulk business records and lead lists.</li><li>API Integration: Develop and integrate RESTful APIs to connect internal marketing tools with third-party platforms.</li><li>Code Maintenance &amp; Debugging: Identify bugs, troubleshoot system performance issues, and refactor existing scripts for better efficiency.</li></ul>Required Skills &amp; Qualifications:<ul><li>Education: Graduation degree (BS in Computer Science, Software Engineering, IT, or a related field is highly preferred).</li><li>Experience: Minimum 1 year of professional experience working as a Python Developer.</li><li>Core Technical Skills:</li><li>Strong proficiency in Core Python (Object-Oriented Programming, Data Structures, Exceptions).</li><li>Hands-on experience with Python web frameworks (such as Django, FastAPI, or Flask).</li><li>Solid understanding of web scraping libraries (Scrapy, or Selenium).</li><li>Good command over SQL (MySQL, PostgreSQL) and data formatting/manipulation (CSV, JSON, Excel handling).</li><li>Familiarity with Git/GitHub for version control.</li><li>Soft Skills: Good problem-solving abilities, willingness to learn new technologies, and strong communication skills for effective team collaboration.</li></ul>What We Offer:<ul><li>Competitive monthly salary based on skills and evaluation.</li><li>Professional and growth-oriented work environment.</li><li>Hands-on experience with large-scale data and automation projects.</li><li>Mentorship from senior team members to accelerate your career.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Junior Python Developer

Boost Ads Agency

Respond to all inbound enquiries from ads, SEO, and partner referrals asap. Run live product demos via video calls showing AI handling real calls and messages across channels. Qualify prospects on budget, timeline, and niche fit. Build and send tailored proposals using our standard templates. Follow up relentlessly. Maintain a clean pipeline in our CRM with accurate stage tracking and notes after every interaction. Coordinate with the tech team on client-specific requirements before proposals go out.Please share your resume along with the answers to the following questions on the given WhatsApp number or email address: What are your salary expectations? Are you comfortable with the office timing - 3 PM - 11 PM? Can you commute to DHA 2, Islamabad, 6 days a week?WhatsApp: 0327-5535418 Email: wasifboostmarketing@gmail.com Salary: 50,000 - 100,000 PKR Location: DHA 2, IslamabadWork Location: In person

Business Developer

Edge

<div>
 
 
 About Edge
 
 
 
 Edge helps medical, dental, and insurance organizations scale faster by providing pre-vetted global talent for mission-critical administrative work. We are building a Talent Marketplace that connects skilled professionals with structured, remote opportunities.
 
 
 
 
 
 
 About the Role
 
 
 
 The Talent Enablement (TE) Associate is responsible for executing candidate engagement and qualification activities to ensure talent is properly assessed, guided, and prepared for interviews.
 
 
 This role sits directly under the TE Lead and focuses on conducting qualifying interviews, engaging candidates in the pipeline, and ensuring accurate documentation and communication throughout the enablement process.
 
 
 The TE Associate plays a critical role in maintaining pipeline quality and ensuring only well-prepared candidates move forward into matching and placement stages.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Candidate Engagement &amp; Outreach
 
 
 <ul>
 <li>
 Reach out to candidates in the talent pipeline (active and inactive)
 </li>
 <li>
 Follow up to ensure candidate responsiveness and engagement
 </li>
 <li>
 Support reactivation of dormant candidates
 </li>
 <li>
 Maintain consistent communication via email, WhatsApp, and platform tools
 </li>
 </ul>
 
 
 Qualifying Interviews
 
 
 <ul>
 <li>
 Conduct structured qualifying interviews with candidates
 </li>
 <li>
 Assess candidate experience, skills, and role fit based on job descriptions
 </li>
 <li>
 Apply standard evaluation criteria provided by the TE Lead
 </li>
 <li>
 Document interview outcomes accurately in systems (SF / Sheets / Radius)
 </li>
 </ul>
 
 
 Candidate Readiness Support
 
 
 <ul>
 <li>
 Provide candidates with clear guidance on next steps in the process
 </li>
 <li>
 Support candidates in understanding interview expectations and requirements
 </li>
 <li>
 Flag readiness gaps or concerns to the TE Lead
 </li>
 <li>
 Help improve candidate preparedness through feedback communication
 </li>
 </ul>
 
 
 Data &amp; Pipeline Management
 
 
 <ul>
 <li>
 Maintain accurate candidate records across CRM systems and spreadsheets
 </li>
 <li>
 Update interview statuses and pipeline stages in real time
 </li>
 <li>
 Ensure data integrity and consistency across all tracking tool
 </li>
 </ul>
 
 
 
 
 
 Cross-functional Support
 
 
 <ul>
 <li>
 Coordinate with TA and MP teams for candidate scheduling and updates
 </li>
 <li>
 Escalate complex cases or edge cases to TE Lead
 </li>
 <li>
 Support execution of enablement initiatives and campaigns
 </li>
 </ul>
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 High completion rate of qualifying interviews
 </li>
 <li>
 Strong candidate engagement and response rates
 </li>
 <li>
 Accurate and up-to-date pipeline data
 </li>
 <li>
 Improved candidate readiness before matching stage
 </li>
 <li>
 Smooth execution of TE workflows with minimal escalation
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2-3 years in HR, recruiting, customer success, operations, or similar roles
 </li>
 <li>
 Experience in interviewing or candidate screening is a strong plus
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to conduct structured conversations and interviews
 </li>
 <li>
 High attention to detail and organizational discipline
 </li>
 <li>
 Comfortable working with CRM tools, spreadsheets, or ATS systems
 </li>
 <li>
 Ability to follow structured processes and guidelines
 </li>
 </ul>
 
 
</div>

Talent Enablement Associate

92 Real Estate

Role OverviewKey Responsibilities<ul><li>Act as the first point of contact for customers, ensuring that all required visa documents align with the respective mission checklist and informing applicants of any missing items.</li><li>Strictly adhere to the visa application submission process as per the VAF (Visa Application Form) and training guidelines.</li><li>Contribute to achieving and exceeding business revenue targets.</li><li>Ensure completion of all assigned trainings for both self and team members.</li><li>Organize, arrange, and complete documents according to the mission&rsquo;s checklist requirements.</li><li>Promote and upsell Value Added Services (VAS).</li><li>Verify that correct barcodes are properly affixed to passports and related documents.</li><li>Clearly communicate visa fees, service charges, and VAS charges payable in PKR or other accepted currencies.</li><li>Guide applicants through the complete service flow (e.g., form filling, document verification, biometrics).</li><li>Submit Submission Officer (SO) tally reports to the Quality Check (QC) team in a timely manner.</li><li>Ensure vignette room staff process and paste incoming shipments on the same day while maintaining service standards.</li><li>Maintain zero safety incidents within operations.</li><li>Ensure applications are submitted within the defined turnaround time (TAT).</li><li>Maintain complete accuracy in data entry and documentation without errors.</li><li>Deliver high levels of customer satisfaction.</li><li>Ensure all operations comply with established policies and procedures.</li></ul>Biometrics Executive Responsibilities<ul><li>Provide professional and courteous customer service by promptly greeting and assisting applicants.</li><li>Verify applicant identity against passport details to prevent impersonation.</li><li>Confirm that fees have been paid and validate the cashier&rsquo;s stamp on the ICR (Income cum Receipt) slip.</li><li>Stamp &ldquo;Biometrics Done&rdquo; on the ICR and provide a copy to the applicant.</li></ul>Quality Check and Back-End Executive Responsibilities<ul><li>Manage live backend operations including quality checks, data entry, QC verification, scanning, uploading, and CD burning.</li><li>Collect applications from biometric booths on an hourly basis.</li><li>Review applications against mission checklists, ensuring required documents are attached and unnecessary ones are not included.</li><li>Verify that documents are properly arranged according to mission requirements.</li><li>Follow all mission-specific backend procedures accurately.</li><li>Ensure all documents are scanned completely and correctly as per guidelines.</li></ul>Indicative KRAs / Budgetary and Revenue Responsibilities<ul><li>Meet productivity targets as defined in team KPIs.</li><li>Achieve customer satisfaction goals and minimize complaints as per KPI standards.</li><li>Maintain adherence to turnaround time (TAT) targets.</li><li>Attend and complete all training programs scheduled by the Management .</li><li>Monitor and reduce errors by maintaining an error log.</li><li>Update and track productivity and VAS conversion metrics daily.</li><li>Achieve all assigned KPI targets consistently.</li><li>Ensure required customer surveys are completed and targets are met.</li></ul>Key Interactions Within &amp; Outside Gerry's Visa<ul><li>Applicants</li><li>Head of Operations</li><li>Vendors</li><li>Regional Manager</li><li>Internal Gerry&rsquo;s Visa Employees</li><li>IT &amp; HR Department</li><li>Logistics Team</li><li>VFS Global</li><li>Auditors</li></ul>Competencies / Personal AttributesOrganizational Competencies<ul><li>Quality and Service Orientation</li><li>Teamwork and Collaboration</li><li>Diversity Sensitivity</li><li>Personal and Professional Development</li><li>Result-Oriented Approach</li><li>Communication Skills</li><li>Networking</li><li>Leadership</li></ul>Functional Competencies<ul><li>Strong English communication skills (verbal and written)</li><li>People management abilities</li><li>Problem-solving and multitasking skills</li><li>Self-motivated and self-driven attitude</li><li>Effective time management</li></ul>Experience &amp; Skills<ul><li>Prior experience in customer service is preferred</li><li>Basic computer knowledge</li><li>Proficiency in MS Office with good typing speed</li><li>Ability to handle customer queries and complaints effectively</li><li>Capability to improve processes and enhance productivity and cost efficiency</li></ul>Education &amp; Qualifications<ul><li>Preferred: Graduate or equivalent qualification</li></ul>Pay: Rs20,000.00 - Rs25,000.00 per monthApplication Question(s):<ul><li>Are you okay wearing uniform ? </li><li>Are you Graduated ? </li></ul>Work Location: In person

Customer Experience Representative Intership

Explore 107+ Backend ai data pipeline engineer in Islamabad this July. Find roles across top companies and apply now to boost your career.