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art director

bakery team member service counter part time

Whole Foods Market

<div>A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
<div>Provides support as a member of the Bakery team to include receiving and preparing product, maintaining the Bakery area and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
<h2 class="jobSectionHeader">Job Responsibilities</h2><ul><li>
Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.</li><li>
Stocks and cleans shelves, bins, and display areas.</li><li>
Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.</li><li>
Maintains back stock in good order.</li><li>
Assists with sampling program, keeping sample areas full, clean and appealing.</li><li>
Assists with periodic inventory checks.</li><li>
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.</li><li>
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.</li><li>
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
</li><li>Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
</li><li>Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.</li><li>
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.</li><li>
Immediately reports safety hazards and violations.</li><li>
Performs other duties as assigned by store, regional, or national leadership.</li></ul>
Job Skills<ul><li>
Ability to sell proactively.</li><li>
Ability to learn basic knowledge of all products carried in department.</li><li>
Ability to visually examine products for quality and freshness.
</li><li>Proactively reads labels and familiarizes oneself on various products.
</li><li>Assists with periodic inventory checks.</li><li>
Strong to excellent communication skills and willingness to work as part of a team.</li><li>
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.</li><li>
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
</li><li>Ability to follow directions and procedures; effective time management and organization skills.</li><li>
Passion for natural foods and the mission of Whole Foods Market.</li><li>
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.</li><li>
Understanding of and compliance with WFM quality goals.</li></ul><h2 class="jobSectionHeader">
Experiences</h2><ul><li>
No prior retail experience required.</li></ul><h2 class="jobSectionHeader">
Physical Requirements / Working Conditions</h2><ul><li>
Must be able to lift 50 pounds.
</li><li>In an 8-hour work day: standing/walking 6-8 hours.
</li><li>Hand use: single grasping, fine manipulation, pushing and pulling.</li><li>
Work requires the following motions: bending, twisting, squatting and reaching.</li><li>
Exposure to FDA approved cleaning chemicals.</li><li>
Exposure to temperatures: &lt;32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), &gt;90 degrees Fahrenheit.
</li><li>Ability to work in wet and dry conditions.</li><li>
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
</li><li>Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.</li><li>
May require use of ladders.</li></ul>
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $18.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers &quot;Whole Benefits&quot;. Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health &amp; wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person&rsquo;s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click Here for benefit details. 
 
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary. 
 
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 
 
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.</div></div>

Bakery Team Member (Service Counter) - Part Time

Bottega Louie Restaurant and Gourmet Market

<div>ABOUT BOTTEGA LOUIE
Founded in Los Angeles in 2007, Bottega Louie develops premier landmark Restaurants, Patisseries &amp; Caf&eacute;s. Our objective is to deeply connect with the communities we serve by creating premium Fine Dining, Patisserie, Bakery and Caf&eacute; experiences thoughtfully designed and accessible to everyone.<ul><li>
We are committed to serving the finest quality classic American, Italian &amp; French caf&eacute; and bistro recipes paired with first class exceptional service</li><li>
We operate with the management systems and tools required to consistently produce thousands of premium Guest Experiences daily</li><li>
We provide valuable opportunities for each Botttega Louie Team Member to pursue professional progress and satisfaction in their work</li><li>
We believe life is richer and we are most effective when we truly connect to the people around us and work together cooperatively as a Team and respect each other&rsquo;s contribution and importance</li></ul>
Our greatest strength, and the largest contributing factor to our success, is our Team. As a Bottega Louie Team Member, you are essential to satisfying our discerning Guests and contributing to the Company&rsquo;s continued success.
WHO WE&rsquo;D LIKE TO WORK WITH
<ul><li>People who genuinely like people and respect each other&rsquo;s contributions</li><li>
People who are Team Players who enjoy creating exceptional premium Guest Experiences for all to enjoy</li><li>
People who contribute positively to our Team&rsquo;s experience and company culture by recognizing the best way to deliver exceptional Guest Experiences is through developing a world-class Employee Experience and Company Culture
</li><li>People who are committed to learning and developing Bottega Louie Systems &amp; Tools to consistently serve premium Guest Experiences that exceed what we want as discerning Guests</li><li>
People committed to working with the operating discipline required to provide sustainable benefits to all our Stakeholders: Guests, Team Members, Vendors, Investors and the Neighborhoods where we operate
</li><li>People who are Full-time professionals available to work 40 hours per week, able to lift 35 lbs and stand and move for extended period of times
</li></ul>HOST RESPONSIBILITIES
include but are not limited to:<ul><li>
A host&rsquo;s duties primarily focus on ensuring that guests have a positive experience as soon as they walk through the door</li><li>
Welcome customers with immediate warmth and ensure guests are seated and receive attentive service</li><li>
Comfortably manage the flow of the dining room, help guests with reservations and maintain a waitlist of patrons during busy hours</li><li>
Optimize seating at different tables to ensure even workload for servers</li><li>
Demonstrate leadership by displaying job expertise, initiative, a positive attitude and have exceptional communication skills</li><li>
Perform station opening, closing and side work duties for each shift and always check out with the manager on duty</li><li>
Understand and embody the Bottega Louie lifestyle, mission and brand</li></ul>
COMPENSATION
<ul><li>Top performers earn approximately $25.00 - $32.00/hour including tips (based on recent average sales data and depending on volume and performance)</li><li>
$17.87 - $20.00 of hourly compensation + $8.00 - $12.00 of tips (based on recent average top 25% of sales data)
</li><li>Tip pool participation subject to California Labor Code &amp; Fair Labor &amp; Standards Act</li><li>
48 Hours Paid Sick Leave per year (Accrues at a rate of 1 hour for every 30 hours worked subject to an 80 hour cap)</li></ul></div>

Host Staff DTLA

Sodexo

<div>Airport Lounge F&amp;B Supervisor 
Location: QANTAS AIRWAYS LOUNGE - 63513002
Workdays/shifts: ANY SHIFT (OPEN AVAILABILITY). More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $24.44 per hour - $24.44 per hour 
Working with Sodexo is more than a job; it&rsquo;s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You&rsquo;ll Do: As a Airport Lounge F&amp;B Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver. You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes. 
Responsibilities include:<ul><li>
Provide support to management in the daily oversight of key functions and employees during the normal course of business</li><li>
Assist in ensuring a safe working environment throughout the facility for all employees.</li><li>
Facilitate orientation and training of employees</li><li>
Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.</li><li>
Attends work and shows for scheduled shift on time with satisfactory regularity</li><li>
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.</li></ul> 
What You Bring:<ul><li>
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.</li><li>
1 or more years of related work experience. Previous supervisory experience preferred.</li><li>
Additional Requirements: Not Applicable (N/A)</li></ul> 
Link to full Job description 
What We Offer:
<ul><li>Flexible and supportive work environment, so you can be home for life&rsquo;s important moments.</li><li>
Access to ongoing training/development and advancement opportunities to turn your job into a career</li><li>
Full array of benefits that support you and your family&rsquo;s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.</li><li>
In addition to Sodexo&rsquo;s standard, some locations may offer additional site-specific benefits, including free &ldquo;shift&rdquo; meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.</li></ul> 
Link to benefits summary 
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo&rsquo;s benefit offerings during the interview process. 
Who we are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.</div>

Airport Lounge F&B Supervisor

Bristol Farms

Who Is Bristol Farms?
 Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.
 
To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.
 
We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.
 
Ingredients You'll Bring to the Table
 You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.
 
What Will Be On Your Plate?
 
Job Title: Produce Clerk
 Department: Produce
 Reports To: Produce Manager
 FLSA Status: Nonexempt
 
Essential Duties and Responsibilities
 The Produce Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):
 
<ul>
<li>Stocks shelves in the produce department</li>
<li>Washes, cuts, peels, wraps, and prepares fruit for stocking.</li>
<li>Stamps, marks, or tags price on merchandise.</li>
<li>Ability to know the various types of produce, where they come from, how they grow, how they are prepared, and their life span.</li>
<li>Ability to understand and use scales.</li>
<li>Builds business by maintaining excellent customer service and creating repeat business.</li>
</ul>
Customer Service Skills (15 Second Service policy)
 All Produce Clerks must acknowledge and/or greet customers within the first 15 seconds of the customer’s arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The “Seven Points to Extraordinary Service” are to be fully executed by Produce Clerks at all times.
 
Education and/or Experience
 High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
 
Physical Demands
 While performing the duties of this job, Produce Clerk are regularly required to stand; walk; use hands; talk to hear; and taste or smell. Produce Clerks are frequently required to reach with hands and arms. Produce Clerks are occasionally required to stoop, kneel, crouch, or crawl and frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.
 
Why You’ll Love Working at Bristol Farms: 
<ul>
<li>Amazing earning potential, paid weekly!</li>
<li>A values-based culture that will engage and empower your growth and development</li>
<li>A strong training program that will build your guest service skills</li>
<li>Opportunity for growth within our family of brands</li>
<li>Benefits available – Including medical, dental, vision, and 401K</li>
<li>Numerous scholarship opportunities available to full & part time team members</li>
<li>20% discount at all Bristol Farms and Lazy Acres locations</li>
<li>$60 credit to Shoes for Crews every 6 months of employment</li>
</ul>
#IND1

Produce - Clerk

Alliance Ground International

<div>Job Description:<div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div>
Airport Butler provides a personalized and an unsurpassed concierge service to travelers in approximately 25 airports in the United States and Canada. The service is independent from airlines and customized for any who wants to experience a personalized service and extra care when arriving, departing, or connecting through an airport. Our clients are primarily made up of executives, inexperienced travelers, families, senior citizens, celebrities, and small group travel.
The Concierge Agent is responsible to provide meet-and-greet services to our clients, assisting them with every part of the airport process. Demonstrate excellent customer service making sure that every client experience is absolutely a positive one, and that their needs are meet in a manner that reflects positively on the company.
Responsibilities:<ul><li>
Greet clients curbside upon arrival to the airport, assist with the check-in process, stay with the client assisting in their needs until they are safely onboard and on their way to the next destination</li><li>
Greet arriving clients at the gate, assist with luggage collection, and ensure they connect with their appropriate ground transportation.</li><li>
Assist with check-in and ticketing</li><li>
Assist with baggage collection or drop-off</li><li>
Assist clients with connecting flights as needed</li><li>
Knowledge of the airport layout to assist clients navigate through the airport and direct them to the various amenities (restaurants, lounges, shops, restrooms, airline ticket counter, and gate information, etc.)</li><li>
Assist with arranging for pre-boarding flight</li><li>
Communicates with the Guest Experience Center (GEC)</li></ul><ul><li>
Develop and maintain professional rapport with regulating agencies and airlines within the airport</li><li>
Exhibit upmost confidentiality with clients and client information</li><li>
Maintain strict adherence to escorting protocol within the airport</li><li>
Utilize Airport Butler systems to manage service details and communicate with clients</li><li>
Other duties as assigned</li></ul>
Required Qualifications:
<ul><li>High School Diploma or equivalent</li><li>
Must possess current authorization to work in the US, and a valid driver's license</li><li>
Must own smartphone with a mobile operating system of (Android) 5+ or (Apple) 11+, and be willing to download apps required by AGI/Airport Butler for operational and data privacy purposes &ndash; partial reimbursement of service plan will be paid monthly</li><li>
Excellent written and communication skills</li><li>
Must wear company uniform as outlined and conform to all grooming standards</li><li>
Must be flexible in work schedule to match the demand for services to include nights, weekends, and holidays</li><li>
Must be able to stand and walk for long periods of time and lift up to 70 lbs.</li><li>
Ability to work under pressure with a minimal supervision</li><li>
High proficiency of computer and smartphone skills, including smartphone applications</li><li>
Ability to read and interpret documents such as operating and procedural manuals</li><li>
Must be able to stand and walk for long periods of time and lift up to 70 lbs.</li><li>
Must, after training, be able to efficiently use Airport Butler&rsquo;s automated reservation system, scheduling application, and communication technology</li><li>
(2) years experience in delivering luxury/VIP type services to high-end customers and/or airport/airline hospitality service experience</li></ul>
Preferred Qualifications:<ul><li>
Passionate approach to customer service, positive attitude, strong work ethic, exceptional organizational skills</li><li>
Demonstrated ability to solve problems proactively and creatively</li><li>
Demonstrated ability to collaborate with other employees to overcome abnormal situations</li><li>
High level of cultural awareness</li><li>
Excellent internal and external customer service skills to handle all client&rsquo;s needs, concerns, and accommodations</li><li>
Ability to work in a hectic, stressful environment while delivering a very calm, positive, efficient, and comforting service</li><li>
Adapt to an ever-changing environment and be resilient</li><li>
Multi-lingual is a plus</li></ul></div></div></div></div></div></div></div></div></div>
25.96-25.96
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</div>

Airport Butler Concierge

Water Wings Swim School

<div>
 
 FRONT DESK
 
 
 
 
 Job Description
 
 
 
 We provide swim instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions engaging children and families. This is a diverse, inclusive and supportive workplace.
 
 
 
 Why Choose Swim?
 
 
 
 <ul>
 <li>
 It's a fun, creative, flip flop friendly environment
 </li>
 <li>
 Every day is different with new chances to make lasting impressions and build relationships
 </li>
 <li>
 You get to be a part of making a difference in the lives of children and families
 
 
 
 </li>
 </ul>
 As a Customer Service team member you are responsible for providing a high level of customer service to our families, making lasting impressions. You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and answering various questions. You can expect to be regularly communicating with families and fellow staff members, remaining calm and efficient during periods of high volume at the front desk. You should be someone who is warm and welcoming while also being highly organized, dependable and open to feedback. As a customer service team member you will report to the Office Manager or Admin Manager during shifts and provide support throughout the day as needed.
 
 
 We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage large amounts of inbound and outbound calls in a timely manner
 </li>
 <li>
 Manage inbound and outbound emails throughout day
 </li>
 <li>
 Follow communication &ldquo;scripts&rdquo; when handling different topics
 </li>
 <li>
 Make and move bookings, assist families in scheduling needs
 </li>
 <li>
 Keep track of logs under Goggle Drive
 </li>
 <li>
 Friendly engagement of families by phone and in person.
 </li>
 <li>
 Multitask to efficiently and professionally maintain accurate records and answer customer questions.
 </li>
 <li>
 Be a team player who is who is consistently dependable and reliable.
 </li>
 <li>
 Complete required training and be a continual learner.
 </li>
 <li>
 Follow our systems with a focus on follow through and details.
 </li>
 <li>
 Smile and have fun during your entire shift.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Caring and compassion for children and adults
 </li>
 <li>
 Ability to solve problems by proactively finding solutions
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Great attitude and willingness to be coached
 </li>
 <li>
 The ability to focus in a fast-paced environment
 </li>
 <li>
 The ability to commit to at least 1 year of employment, afternoons and weekends required
 
 
 
 </li>
 </ul>
 Benefits:
 
 
 <ul>
 <li>
 Fun team atmosphere
 </li>
 <li>
 Competitive pay
 </li>
 <li>
 Employee discounts/swim lessons
 </li>
 <li>
 Benefits for Full Time Employees
 
 
 
 </li>
 </ul>
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
 
 Job Types: Part-time
 
 
 Starts at $19.00 per hour
 
 
 Job Type: Part-time
 
 
 Benefits:
 
 
 <ul>
 <li>
 Employee discount
 </li>
 <li>
 Flexible schedule
 
 
 
 </li>
 </ul>
 Schedule:
 
 
 <ul>
 <li>
 Morning shift
 </li>
 <li>
 Monday to Saturday
 </li>
 <li>
 Afternoon Evening shift
 
 
 
 </li>
 </ul>
 Work Location: In person
</div>

Front Desk

NTT DATA

<div>About NTT DATA 
 
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. 
 
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. 
 
NTT DATA currently seeks a Chief Operating Officer to join our team in southern California. 
 
Role Responsibilities 
<ul><li>
Strategic
<ul><li>Driving enterprise transformation across health plan operations, systems infrastructure, and digital engagement</li>
<li>Enhancing scalability, regulatory compliance, financial performance, and member-centric service delivery</li>
<li>Elevating organizational capability through leadership development and performance optimization</li>
<li>Serve as a senior member of the executive team contributing to overall company strategy and long-term growth</li>
<li>Executive oversight of group health plan operations, including claims, member services, utilization management, case management, IT, group administration and enrollment, and other core operational functions</li>
<li>Provide executive oversight of enterprise-wide initiatives and cross-functional programs</li>
<li>Guide teams to optimize workflows, systems, and performance metrics to improve efficiency and member satisfaction</li>
<li>Oversight of major system implementations, platform transitions, and modernization initiatives and provides recommendation of new programs, services, and revenue streams aligned with enterprise growth strategy</li>
<li>Architecting and executing an integrated operational and technology strategy aligned with enterprise growth objective</li></ul></li>
<li>Operations
<ul><li>End-to-end accountability for operational effectiveness, quality outcomes, service performance, and regulatory compliance</li>
<li>Strengthen operational infrastructure to support a dynamic and evolving healthcare environment including development, implementation, and audit of operational work processes and systems</li>
<li>Drive innovation while maintaining regulatory compliance and operational excellence</li>
<li>Measure effectiveness of internal and external processes and implement improvements to enhance quality and efficiency</li>
<li>Develops and manages strategic vendor management and partnership development to enhance value and scalability</li></ul></li>
<li>Technology
<ul><li>Lead IT and Data functions, including data governance, enterprise data warehousing, predictive analytics, master data management, network security, disaster recovery, and business continuity planning</li>
<li>Define, execute and lead the TPA's forward-looking enterprise technology, data vision, and digital transformation strategy and develop a roadmap that aligns with long-term strategic objectives</li>
<li>Oversee all company technology platforms, architecture, infrastructure, and technical resources and make strategic recommendations to select, and implement new technology systems and solutions as needed</li>
<li>Building modern, data-driven infrastructure that supports predictive analytics and business intelligence</li>
<li>Monitor analytics, recommend technology-driven improvements aligned with business goals, and leverage analytics to drive operational improvements, using business intelligence to make smart, effective, long-term decisions</li>
<li>Drive member-oriented self-service operations and digital engagement initiatives by advancing member-facing digital solutions and self-service engagement platforms</li></ul></li></ul>
Required Skills 
<ul><li>
10 years of progressive leadership experience in healthcare, health plan administration, insurance, technology, or related industries</li>
<li>Minimum 5 years in senior leadership or executive-level role</li>
<li>Bachelor's degree in business administration, Finance, Information Technology, or related field</li></ul>
Preferences 
<ul><li>
Master's degree preferred</li>
<li>Strong knowledge of health plan operations, regulatory processes, and compliance requirements</li>
<li>Deep understanding of technology systems, infrastructure, and data strategy</li>
<li>Proven ability to align operational and technology strategies with overall business goals</li>
<li>Strong financial acumen includes budgeting, forecasting, and P&amp;L management</li>
<li>Exceptional leadership, team building, and change management skills</li>
<li>Ability to identify problems, offer solutions, and implement enterprise-level change</li></ul>
#LI-NorthAmerica About NTT DATA Services 
 
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. 
 
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. 
 
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($250k - $300k/Annual). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. 
 
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&amp;D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.</div>

Chief Operating Officer

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