bartender

banquet bartender

barista - millennium park coffeebar Jobs in Chicago

barista - millennium park coffeebar

barista - starbucks

barista - store# 18013, randolph & wells Jobs in Chicago

barista - store# 18013, randolph & wells

barista store 26368 barry broadway

Starbucks

<div>Crafting the world&rsquo;s finest coffee, one meaningful moment at a time
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone&rsquo;s day. Whether it&rsquo;s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we&rsquo;d love to have you on our team.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits. 

<h4 class="jobSectionHeader">
Summary of Experience</h4><ul><li>
No previous experience required</li></ul><h4 class="jobSectionHeader"> 
Basic Qualifications</h4><ul><li>
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation</li><li>
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays</li><li>
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation</li><li>
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication</li><li>
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients</li><li>
Available to perform many different tasks within the store during each shift</li></ul><h4 class="jobSectionHeader"> 
Required Knowledge, Skills and Abilities</h4><ul><li>
Ability to learn quickly</li><li>
Ability to understand and carry out oral and written instructions and request clarification when needed</li><li>
Strong interpersonal skills</li><li>
Ability to work as part of a team</li><li>
Ability to build relationships</li></ul> 
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. 
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.</div>

barista - Store# 26368, BARRY & BROADWAY

ZIRLIN INTERIORS

What a typical day looks like:<ul><li>Start at our Chicago shop, help load materials/tools, then head to the day&rsquo;s job site with the crew.</li><li>Work in finished homes and condos, so attention to cleanliness and detail matters.</li><li>Assist with measuring/leveling, hardware installation, hanging window treatments, and job site protection/cleanup.</li><li>You&rsquo;ll be on ladders, using hand/power tools, and moving window treatments and hardware.</li></ul>Who we are:Zirlin Interiors is a fourth-generation, family-owned Chicago workroom (since 1951) specializing in custom window treatments for the trade.Growth oportunity:This role is the entry point to our installation team. Assistants who show reliability, strong work ethic, and attention to detail can earn performance-based pay increases and advance to Installer. Installers work more independently and earn higher hourly pay.Key Responsibilities:<ul><li>Assist with installations and service calls (tools, mounting hardware, learning installation techniques)</li><li>Coordinate tasks with the team to complete jobs on schedule</li><li>Assemble and stage materials for scheduled installations</li><li>Load/unload company vehicles and keep tools/materials organized</li><li>Protect work areas and clean up after installations</li><li>Remove and dispose of packaging/materials properly</li><li>Attend team meetings and follow safety protocols</li><li>Maintain professionalism with clients and team members</li><li>Other related duties as needed</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent</li><li>Basic hand tool ability</li><li>Comfortable with measurements and basic math</li><li>Reliable and willing to learn</li><li>Able to follow instructions and work as part of a team</li><li>Strong time management and communication</li><li>Reliable transportation to our shop (5540 N. Broadway, Chicago). Most days begin at the shop with travel to job sites in company vehicles (occasional direct travel to job sites may be required).</li></ul>Preferred Qualifications:<ul><li>Construction/carpentry/electrical or other hands-on trade experience</li><li>Experience working in residential environments</li><li>Valid driver&rsquo;s license</li></ul>Physical Requirements:<ul><li>Lift 50&ndash;75 lbs</li><li>Standing/walking/bending for extended periods</li><li>Working on ladders and at heights</li><li>Working in occupied residential environments</li></ul>To apply:Please include your phone number, resume (even a simple one is fine), and earliest start date in your email.Pay: $20.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Retirement plan</li><li>Tools provided</li></ul>Application Question(s):<ul><li>Are you comfortable working on ladders and at heights?</li><li>Can you regularly lift and carry 50&ndash;75 lbs?</li><li>Briefly describe your hands-on experience with tools, installation, carpentry, maintenance, or other mechanical work (even if from home improvement).</li></ul>Ability to Commute:<ul><li>Chicago, IL 60640 (Preferred)</li></ul>Work Location: In person

Installation Assistant

Intelligentsia Coffee

<div>Worker Type:
Employee
Job Description:
Do you want to be an &ldquo;Intelli?&rdquo; We do business differently to forge new paths in specialty coffee. We are pioneers in the direct trade model for buying coffee and creating coffee partnerships all over the world. We&rsquo;re passionate about coffee, and that means we pay a bit more for coffee in order to buy direct and create long-term, collaborative relationships with our producers that grow exceptional coffee.
The starting wage for a Barista in Millennium Park is $17.47/hr. There is an extensive training program and a new hire generally should become full-bar capable within 90 days. After certification, the pay rate improves to $19.22/hr. The position is eligible for tips. These average $5.00 -7.00/hr. 
 
Baristas in our Chicago Coffeebars are part of the IBEW Local 1220 union. After a probationary period, employees are required to join the union and pay monthly dues.
Why should you want to work for Intelli?<ul><li>
We&rsquo;re serious about coffee and we provide comprehensive training so you can provide exceptional service and high-quality products. You&rsquo;ll improve your coffee knowledge exponentially and you&rsquo;ll get to taste some of the best coffee in the world!</li><li>
We offer both paid vacation and sick time as well as 8 paid holidays.
</li><li>We offer a full benefits package to anyone who consistently works more than 20 hours per week. That means you&rsquo;re eligible for medical/dental and vision insurance, as well as life insurance and disability coverage.</li><li>
You&rsquo;ll get to work with some people that have shared values of being hospitable, they believe in mutual respect and are curious just to name a few.</li><li>
We do our best to work around your schedule. If you&rsquo;re pursuing your education or have personal commitments, you won&rsquo;t find us agreeing to your availability only to disregard it once you&rsquo;re hired.</li><li>
Most shifts average about 7 hours. That means you&rsquo;ll have time to live your life and pursue your passions.
</li><li>Our coffeebars are not open late night like most of the hospitality industry is. That means you still have a chance to meet up with friends after work and not miss out on the fun!</li><li>
We prefer to promote from within, and we nurture and identify potential in all employees.</li></ul>
Job duties:<ul><li>
Operationally, adhere to policies, safety standards and protocols, and make suggestions for improving operations</li><li>
Prepare and serve beverages that adhere to our freshness and quality standards</li><li>
Maintain your coffee knowledge to educate and communicate with guests</li><li>
Engage with all guests in a hospitable, sincere and friendly manner.
</li></ul>Qualifications:<ul><li>
High school diploma or GED is preferred</li><li>
Speak and read English proficiently</li><li>
Dependable with good attendance and punctuality</li><li>
Can effectively communicate with others</li><li>
Able to learn and master coffee tasting profiles and dial-ins</li><li>
Good teamwork skills</li><li>
Able to multi-task and work in a high-volume environment</li></ul>
Physical Demands:<ul><li>
The employee is regularly required to see, talk, and hear</li><li>
The employee is required to stand, walk, and sit on a continual basis. Will periodically stoop, kneel or crouch.</li><li>
Will use hands to reach, carry, hold items, or use the tablet/register</li><li>
May occasionally lift or move up to 50 pounds.</li></ul>
Work Environment:<ul><li>
Retail store environment</li><li>
Noise level is normally moderate</li></ul>
Benefits:<ul><li>
Any employee who works 20 hours or more per week is considered &ldquo;full-time&rdquo; and is eligible for a full benefits package of medical, dental and vision insurance.</li><li>
Full-Time employees also receive Company-paid long &amp; short-term disability and life insurance</li><li>
Paid vacation and sick time</li><li>
Commuter benefits</li><li>
Free bag of coffee each week with a discount on other items</li><li>
Employee Assistance Program</li><li>
401k eligible after 90 days of employment with a company match after one year</li><li>
8 paid holidays per year</li></ul>
Intelligentsia Coffee, Inc is an equal opportunity employer of all qualified individuals. 
 
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving guests throughout our communities. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. 
 
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. 
 
Intelligentsia is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us via email at pc@intelligentsiacoffee.com</div>

Barista - Millennium Park Coffeebar

monos

<div>About Postcard 
Postcard is a modern caf&eacute; and lounge at the intersection of music, design, and hospitality, inspired by the liminal spirit of travel &mdash; a space where chance connections can happen, and the air is always humming with possibility.

Position Overview 
As a Barista / Server at Postcard, your primary responsibility is to prepare quality coffee and deliver thoughtful guest experiences. This role is ideal for someone who thrives in a fast-paced, creative environment and cares deeply about hospitality. 
What You&rsquo;ll Do
<ul>
<li>Deliver warm, consistent, and high-quality guest service in line with Postcard&rsquo;s brand standards and hospitality values</li>
<li>Prepare and serve a range of beverages, including coffee, tea and non-alcoholic beverages</li>
<li>Maintain cleanliness, organization, and sanitation of guest-facing areas in accordance with FDA Food Code and local health department requirements</li>
<li>Coordinate with kitchen and back-of-house teams to ensure timely, accurate order fulfillment and smooth communication during service</li>
<li>Support the setup and execution of events, activations, and seasonal programming, following safety, permitting, and alcohol service guidelines (when applicable)</li>
<li>Help foster a welcoming, inclusive environment that supports team morale and aligns with anti-discrimination and anti-harassment policies</li>
<li>Address guest concerns professionally and in alignment with company values, escalating issues when appropriate and documenting incidents as needed</li>
<li>Fulfill physical requirements of the role, including standing for extended periods, participating in opening and closing procedures, and light janitorial tasks</li> 
</ul>
What We&rsquo;re Looking For
<ul>
<li>2&ndash;3 years of experience in caf&eacute;s or small independent restaurants</li>
<li>A passion for creating meaningful guest experiences and an appreciation for music, design, and creative expression</li>
<li>Clear communication skills and a collaborative mindset</li>
<li>Calm, steady presence, especially during busy periods</li>
<li>Comfort stepping into different tasks and supporting the team where needed</li>
<li>Strong sense of hospitality, grounded in care and attention to detail</li>
<li>Flexibility to work mornings, evenings, weekends, and some holidays</li>
<li>Ability to lift and carry up to 25 lbs</li> 
</ul>
Why Join Us
<ul>
<li>Competitive hourly wage + pooled tips</li>
<li>Product perks and discounts through Monos for you and friends &amp; family</li>
<li>Opportunity to be part of a growing creative and hospitality ecosystem, with room to learn and grow</li></ul></div>

Front of House - Barista / Server

Walgreens

<div><div>Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. 
 
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. 
 
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. 
 
Customer Experience</div><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.</li><li>
Accountable for improving on overall customer service metrics.</li></ul><div>
Operations</div><ul><li>
Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.</li><li>
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.</li><li>
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.</li><li>
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.</li><li>
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.</li><li>
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.</li><li>
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>
Ensures team members have a working knowledge of all computer and technology systems and software.</li><li>
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.</li><li>
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><div> 

Full Store Operation Business Performance Management</div><ul><li>
Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.</li><li>
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.</li><li>
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.</li></ul><div>
People &amp; Performance Management</div><ul><li>
Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members&rsquo; career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.</li><li>
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.</li><li>
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li><li>
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.</li></ul><div> 

Training &amp; Personal Development</div><ul><li>
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.</li><li>
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.</li><li>
Obtains and maintains valid pharmacy technician license as required by state.</li></ul><div>
Communications</div><ul><li>
Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.</li><li>
Assists Store Manager in planning and communicating the company and store strategy.</li></ul> 

Basic Qualifications 
<ul><li>
Bachelor&rsquo;s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).</li><li>
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.</li><li>
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)</li><li>
Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li><li>
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.</li><li>
Ability to transfer to other Walgreens retail assets located within the same hiring Area.</li></ul> 

Preferred Qualifications 
<ul><li>
Bachelor&rsquo;s Degree .</li><li>
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.</li><li>
External candidates: Business majors. Prior retail or food industry experience.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits</div>

Emerging Store Manager

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail organization, you will be based in Chicago, IL. Bilingual Spanish Preferred.
 
Location: 4400 N. Broadway
 Chicago, IL 60640-5660
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
 Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
 Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Applies product and procedural knowledge to solve customer's problems.
 Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team Watch this video .
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Pay Transparency
 Base Salary: $39,520.00 – $52,800.00
 
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
 
Application Window
 Generally, this opening is expected to be posted for two business days from 03/11/2026, although it may be longer with business discretion.
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Teller

Heartland Alliance

<div><div>Title: Participant Engagement Supervisor</div><div>
Department: Primary Care</div><div>
Shift: FT/ 8:30AM - 5:00PM CST / M-F</div><div>
Location: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621.</div><div></div><div> 
Heartland Alliance Health&rsquo;s (HAH) mission is to transform healthcare for the most vulnerable &ndash; particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses &ndash; improving health for all and the well-being of our community.</div><div></div> 
Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health&rsquo;s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants&rsquo; access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts.
Essential Functions:
Duties/Responsibilities:<ul><li>
Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced.</li><li>
Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage.</li><li>
Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input.</li><li>
Completes audits to assess the quality and accuracy of program/participant data of the PES team members</li><li>
 Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows.</li><li>
Provides administrative support with provider schedules.</li><li>
Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists.</li><li>
Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents.</li><li>
Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.</li><li>
Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality.</li><li>
Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance.</li><li>
Assists management by collecting participant financial assessment for documentation when assigned.</li><li>
Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned.</li><li>
Other duties can be assigned at times in order for HAH to meet the mission and/or funder requests to service our participants.</li></ul>
Education and Experience:<ul><li>
High School Diploma or GED equivalent required. Associates degree preferred.</li><li>
Minimum five (5) years&rsquo; customer service or related experience required. Prior experience in a healthcare related field or social service agency preferred.</li></ul>
Certifications/Licenses:<ul><li>
Certification as a Medical office assistant or a related field preferred.</li></ul>
Required Competencies:<ul><li>
Accountability &ndash; Be responsive, responsible, resourceful, principled, and a problem-solver</li><li>
Leaderful &ndash; Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork</li><li>
A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations&rsquo;; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives</li><li>
Participant centered &ndash; Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs</li><li>
Valuing our colleagues &ndash; Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues</li></ul>
Knowledge/Skills/Abilities (K/S/A)<ul><li>
Proficiency in a second language may be required.</li><li>
Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization.</li><li>
Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li><li>
 Ability to consistently identify opportunities for improvement and make recommendations based on observations</li><li>
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li><li>
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li></ul>
Benefits:
We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</li><li>
Wellness Programs</li><li>
Employee Assistance Program (EAP)</li><li>
Tuition Reimbursement and Educational Assistance</li><li>
401(k) Retirement Savings Plan</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li></ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds. Unrestricted ability to provide physical restraint.</li></ul>
Work Arrangement: This role is not eligible for a &ldquo;hybrid&rdquo; or &ldquo;remote&rdquo; work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice. Ability to travel between the Heartland Alliance Health Clinics and shelter-based care sites.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling.
Equal Opportunity Employer Statement
Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.</div>

Participant Engagement Supervisor

Explore 41+ Barista store 26368 barry broadway in Chicago this March. Find roles across top companies and apply now to boost your career.