bartender

bartender - the fed

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bartender the fed

Langham Hospitality Group

<div><h4 class="jobSectionHeader"><b>Perks</b></h4><p>
Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more.</p><p><b>
ABOUT LANGHAM HOSPITALITY GROUP</b></p><p>
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying&rsquo;nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.</p><p>
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.</p><p><b>
PURPOSE AND OBJECTIVES OF POSITION</b></p><p>
The Bartender is a member of the Food and Beverage team that assists in ensuring that guest service and food and beverage Brand standards are met. Hospitable, welcoming and friendly guest service, are essential requirements of the position. The Fed is one of Boston&rsquo;s most stylish and storied cocktail and culinary experiences. Housed in the former Federal Reserve Bank of Boston, The Fed draws inspiration from the building&rsquo;s inception with dark wood interiors, hand-tufted rugs, shelves lined with Boston banking and cocktail history, and over 90 curated pieces of local art. From classics to cutting-edge, mixing old and new is the culture at The Fed. Each curated drink is thoughtfully composed to balance flavor, creativity, and presentation. The menu offers elevated seasonal fare and a variety of shareable plates from locally sourced ingredients that can be enjoyed indoors or on the seasonal Rose Garden Terrace. The Fed is a destination where locals and travelers come for the cocktails, stay for the conversation, and return for the atmosphere in the heart of the city.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul>
<li>
Set-up bar according to appropriate standards of service determined by the manager.</li>
<li>Responsible for maintaining inventory of all items used including all par levels for liquor, beer and wine.</li>
<li>Make and serve beverages according to hotel menus and standards, serve food when necessary.</li>
<li>Responsible for following proper beverage control.</li>
<li>When closing bar, ensure that the bar is secure and keys are turned into Security.</li>
<li>Provide maximum levels of guest service while maintaining Brand standards.</li>
<li>Responsible for filling requisitions for the bar, fruit, liquor, wine, etc.</li>
<li>Prepare juices and other ingredients with assistance from barback.</li>
</ul><p><b>
SUPPORTIVE FUNCTIONS</b></p><ul>
<li>
Responsible for maintaining a controlled environment at the bar.</li>
<li>Maintain cleanliness and organization of bar and back of house areas throughout service.</li>
<li>Collaboration with bar team to create and maintain cocktail list</li>
<li>Additional duties not mentioned above may also be requested by a supervisor.</li>
<li>Must have be fully flexible to work variable schedule hours and days.</li>
</ul><p><b>
JOB KNOWLEDGE, SKILL AND ABILITY/ EDUCATION AND/OR EXPERIENCE</b></p><ul>
<li>
Must have previous experience in a craft cocktail bar setting</li>
<li>Must have knowledge of classic and craft cocktails, and advanced cocktailing techniques</li>
<li>Must have knowledge of beer, spirits and food.</li>
<li>Must have knowledge of wine, wine service, and associated handling techniques</li>
<li>Must have knowledge of proper steps of service in a fine-dining atmosphere</li>
<li>Use oral communication effectively to perform job; speaking appropriately with guests and colleagues.</li>
<li>Make minor decisions requiring logical judgment, i.e. task sequencing.</li>
<li>Make general decisions in the absence of specific directions, i.e. not to serve intoxicated guests, prioritizing workload.</li>
<li>React professionally and remain in control when working with high volume under pressure.</li>
<li>Attend department meetings and provided trainings.</li>
<li>Maintain positive attitude and set example among colleagues.</li>
<li>Eager to learn, grow, and adapt within the world of beverage and cocktail trends</li>
</ul><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS</b></p><ul><li>
Must become TIPS and Servsafe certified if not already.</li></ul><p><b>
PHYSICAL DEMANDS</b></p><ul>
<li>
Stand; reach; grasp; lift/carry up to 30 pounds; walk; kneel; squat/bend; push/pull.</li>
<li>Ability to stand for length of shift.</li>
</ul><p><b>
SALARY RANGE:</b></p><ul><li>
$30.94 - $31.24 per hour</li></ul></div>

Bartender - The Fed

BostonChefs.com

<div>
 Gourmet Caterers &ndash; Event Bartender
 <br/>
 <br/>
 Posted on March 07, 2026
 <br/>
 <br/>
 <em>
  Boston &ndash; Roslindale
  <br/>
  <br/>
 </em>
 <strong>
  Gourmet Caterers
 </strong>
 is New England&rsquo;s largest privately owned and operated catering company, planning and executing events from 10 to 10,000 people. The company prides itself in offering gracious, honest, and reliable service. Gourmet is a full-service caterer that also offers a wide array of other services, rentals and event coordination.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Event Bartenders
 </strong>
 will work events at a variety of venues throughout the Boston area. Events ranging in size and scope, the bartender will set-up, service and breakdown the bars at functions. He/she should be flexible, exhibit a positive attitude and exemplary customer service. The Event Bartender will report directly to the Director of Service and the on-site Event Manager while on the job.
 <br/>
 <br/>
 <strong>
  Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reports to job site on time and in complete and proper uniform
  </li>
  <li>
   Complete tasks assigned by Event Manager to successfully execute the event
  </li>
  <li>
   Adhere to both the bartender and service guidelines and company policies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 This candidate must have 1-3 years&rsquo; experience in a catering and/or high-end restaurant/hotel environment with exceptional customer service skills and extreme attention to detail. Must be able to work a flexible schedule to include nights, weekends and holidays. Must be TIPS Alcohol certified and certification must remain current.
 <br/>
 <br/>
 <strong>
  This Job Requires The Ability To Perform The Following
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Walking or standing for extended periods of time
  </li>
  <li>
   Carrying or lifting items up to 50lbs
  </li>
  <li>
   Bending, stooping and kneeling
   <br/>
   <br/>
  </li>
 </ul>
 Apply via the email address provided below.
 <br/>
 <br/>
 <strong>
  Employment Type(s):
 </strong>
 Part-time
 <br/>
 <br/>
 Show me how to apply
 <br/>
 <br/>
 How to apply
 <br/>
 <br/>
 <strong>
  Email:
 </strong>
 Shaneem@gourmetcaterers.com
 <br/>
 <br/>
 <ul>
  <li>
   Gourmet Caterers: view all 4 open jobs
  </li>
  <li>
   View all 4 open jobs in Boston &ndash; Roslindale
   <br/>
   <br/>
  </li>
 </ul>
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Gourmet Caterers - Event Bartender

Trillium Brewing Company LLC

<div><div><b>Seasonal Bartender</b></div>
<p><b>Position Summary</b></p>
<div>Trillium is looking for an experienced <b>Bartender</b> to join our team in a <b>seasonal position </b>at our Fenway location! This individual will play an integral role in ensuring our guests have exceptional dining experiences. Our ideal candidate will be passionate about craft beer, thoroughly enjoy creating excellent experiences for our guests, with a friendly, outgoing disposition, and previous experience working as a Bartender in a fast-paced restaurant setting.</div><div><br>
<div>
<p><b>Job Duties &amp; Responsibilities:</b></p>
<div>Customer Service</div>
<ul><li>Assist customers in their beer selections by effectively communicating information about our beer styles and brewing process</li>
<li>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible</li>
<li>Address guests' service needs in a professional, positive, and timely manner</li></ul><br>
<div>Bar Service</div>
<ul><li>Memorize our food and beverage menus and make recommendations to our guests</li>
<li>Serve pours in accordance with Trillium's quality standards</li>
<li>Operate and troubleshoot draft equipment and move and change kegs as necessary</li>
<li>Maintain cleanliness and organization of bar area</li>
<li>Open and close according to Trillium opening and closing procedures</li>
<li>Assist during private events and special releases as necessary</li></ul><br>
<p>Additional duties may be assigned as necessary.</p><br>
<p></p>
<p><b>Desired Qualifications &amp; Abilities</b></p>
<div>Qualifications &amp; Experience</div>
<ul><li>Minimum 1 year bartending experience preferred, however, industry-related experience is considered</li>
<li>Minimum 18 years of age</li>
<li>TIPS training required by start date</li></ul><br>
<div>Knowledge, Skills, and Abilities</div>
<ul><li>A deep passion for craft beer is a must and knowledge about the brewing process is a bonus.</li>
<li>Willing to work a flexible schedule including nights and holidays.</li>
<li>Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures).</li>
<li>Ability to work in a high energy, fast-paced environment.</li>
<li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.</li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li></ul><br>
<div><b>Benefits</b></div>
<ul><li>401K plan with generous match with no wait period</li>
<li>Sick time off</li>
<li>Trillium Comp Card</li>
<li>Trillium discounts</li>
<li>PPE Reimbursement</li>
<li>MBTA discounts</li>
<li>Philanthropy program</li>
<li>Employee gym</li></ul></div></div></div>

Seasonal Bartender

California Pizza Kitchen

<div><p>At California Pizza Kitchen, R.O.C.K.S is our philosophy for a culture that rocks!
</p><p>For over 35 years we&rsquo;ve built a culture of Respect, amazing Opportunities, open Communication, acts of Kindness, and epic Service.
</p><p></p><p>Are you ready to join our team and start your #ROCKSolid career?
</p><p></p><p><b>The Perks
</b></p><ul><li>Competitive Compensation
</li><li>Flexible Shifts
</li><li>Full and Part-Time Opportunities
</li><li>Benefits
</li><li>Excellent Training Program
</li><li>Unlimited Career Advancement Opportunities
</li><li>Team Member Dining Discounts
</li><li>Diverse Culture
</li><li>Holiday Closures
</li></ul><p></p><p><b>Epic Service!
</b></p><p>Do you love working in a dynamic, fun atmosphere? Do you have a passion for food and an adventurous spirit? Do you like to have friends visit and show them your hospitality? If so, then being a Take-Out Specialist at CPK may be for you! Our team members bring California creativity to every meal by making each guest their top priority. They ensure that each guest has a memorable dining experience by living out the CPK High 5:
</p><ul><li>We love CPK and we want you to notice.
</li><li>We encourage everyone to have fun and be who they (really) are.
</li><li>We always work as a team to better serve our guests.
</li><li>We&rsquo;re obsessed with service details.
</li><li>We sell what&rsquo;s on our menu because we&rsquo;re passionate about our food and drinks.
</li></ul><p></p><p><b>Job Duties
</b></p><p>Our Take-Out Specialists are friendly, organized individuals who have a strong attention to detail. They maintain strong and detailed knowledge of new and existing menu items and their packaging. They capture our guests&rsquo; walk-in and phone orders; partner with Third Party delivery companies; and facilitate all online orders. Additionally, they collect payment, give accurate quote times, and prepare orders for pickup. They monitor curbside for automobile-parked guests in designated area.
</p><p></p><p>We look forward to meeting you!
</p><p></p><p><i>California Pizza Kitchen is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, national origin, age, gender </i><i>, or any other legally protected classification. Everyone has a seat at our table.
</i></p><p></p><p><i>A full job description, including physical demands of the job is available upon request.
</i></p><p></p><p>The current pay range for this position is USD:
</p>$6.75 - $6.75
<p></p><p>Various benefits are available for this position if coverage requirements are met, including 401K, health, dental, and disability insurance (state mandated offerings available) through CPK&rsquo;s designated providers. CPK regularly reviews its benefits offerings and may change benefits and providers from time to time. Server, Bartender, Take Out, Host, and Busser positions are all eligible for tips at CPK.</p></div>

Take Out

<div>
 Eastern Standard Kitchen and Drinks &ndash; Server
 <br/>
 <br/>
 Posted on March 12, 2026
 <br/>
 <br/>
 <em>
  Boston
  <br/>
  <br/>
 </em>
 The Bower plaza in the Fenway is home to three concepts from
 <strong>
  ES Hospitality
 </strong>
 &ndash;
 <strong>
  Eastern Standard
 </strong>
 , reopened after 15 years in Kenmore Square,
 <em>
  <strong>
   Equal Measure
  </strong>
 </em>
 , a craft cocktail bar, and
 <em>
  <strong>
   Standard Italian
  </strong>
 </em>
 , a modern Italian restaurant. These concepts, helmed by
 <strong>
  Garrett Harker
 </strong>
 , serve brunch, lunch, dinner, and late-night drinks to neighborhood visitors, BU students and faculty, residents, and restaurant industry professionals alike. Garrett is joined by Beverage Director
 <strong>
  Jackson Cannon
 </strong>
 and Culinary Director
 <strong>
  Brian Rae
 </strong>
 in the operation of these concepts.
 <br/>
 <br/>
 <strong>
  About The Position
  <br/>
  <br/>
 </strong>
 Eastern Standard is seeking
 <strong>
  Servers
 </strong>
 who are eager to learn and grow in a dynamic restaurant environment. The ideal candidate will possess a passion for hospitality, remain constantly curious about all things food &amp; beverage and thrive in a dynamic, fast-paced environment. As a server you&rsquo;ll be on the front line representing Eastern Standard and the ES Hospitality brand. You&rsquo;ll be responsible for selling and serving food and beverages to guests in a kind and professional manner, providing a memorable dining experience, and ensuring repeat business. You will also have the opportunity to work a variety of private and restaurant sponsored events. We love to throw a party at ES! We are proud of the level of hospitality and culture of education we&rsquo;ve always been known for. As a server at ES you will have the opportunity to continue to learn and grow professionally alongside colleagues that take pride in what they do.
 <br/>
 <br/>
 The Fenway neighborhood is a continuously evolving and exciting community buzzing with residents, professions, students, baseball fans and concert goers. This is your chance to see what all the fuss is about as a member of a restaurant group with an iconic reputation.
 <br/>
 <br/>
 <strong>
  In order to be successful in this role you must:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Guide the guest experience from start to finish while enthusiastically representing Eastern Standard and ES Hospitality as a whole
  </li>
  <li>
   Seek to make meaningful connections with guests and to create memorable dining experiences
  </li>
  <li>
   Possess some prior server experience, coupled with an eagerness to continue to learn and develop
  </li>
  <li>
   Commit to continuous development of food, wine, beer, spirits and service knowledge
  </li>
  <li>
   Possess a strong and professional work ethic
  </li>
  <li>
   Have full weekend availability
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation And Benefits
  <br/>
  <br/>
 </strong>
 $25-$45 / hour
 <br/>
 <br/>
 We offer health/dental/vision insurance, dining discounts, 401k and continuous development and learning opportunities.
 <br/>
 <br/>
 Eastern Standard Hospitality considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Eastern Standard Hospitality is an equal opportunity employer.
 <br/>
 <br/>
 <strong>
  Employment Type(s):
 </strong>
 Full-time, Part-time
 <br/>
 <br/>
 <strong>
  Base Pay:
 </strong>
 $25-$45/hour
 <br/>
 <br/>
 Show me how to apply
 <br/>
 <br/>
 How to apply
 <br/>
 <br/>
 Click to Apply Online
 <br/>
 <br/>
 <ul>
  <li>
   Eastern Standard Kitchen &amp; Drinks: view all 3 open jobs
  </li>
  <li>
   Eastern Standard Hospitality Group: view all 3 open jobs
  </li>
  <li>
   View all 149 open jobs in Boston
   <br/>
   <br/>
  </li>
 </ul>
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 Gourmet Caterers &ndash; Event Bartender
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 <br/>
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Eastern Standard Kitchen and Drinks - Server

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
GENERAL SUMMARY/ OVERVIEW STATEMENT: As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Act as a liaison to food service for the patient, family and staff. Tasks as liaison: explaining the meal selection process; assist menu selection of patients according to prescribed diet order. To assure patients fed within 45 minutes of ordering the meal. 2. To communicate on the telephone in an efficient, pleasant and respectful manner, even during periods of high call volume, in order to assist patients and guests with their meal service selections. At peak time, a call center operator answers the phone and immediately enters a complete order into the Computrition system. A call center operator's average call time will range between 1 1/2 - 2 minutes. 3. To review therapeutic diet orders and modify the patient&rsquo;s order to meet the diet order parameters while attempting to honor the patient&rsquo;s request and be aesthetically pleasing. 4. To speak with the patient, family member(s) or nurse to explain needed modifications regarding meal orders. To communicate changes and if possible find a satisfactory substitution. To assure a nutritionally balanced meal that meets the dietary restrictions of the patient&rsquo;s diet order. 5. Communicate on the phone or in person to patients, staff, and guests according to department scripting policy and procedures. 6. To communicate patient diet order issues to the Call Center Operator Lead, Diet Tech or clinical dietitian when policy mandates. 7. Identify patients who are not able to place an order via telephone or who have not ordered their meal. Interact with patient family and nursing to enter a complete order in Computrition. Facilitates the meal service or communicate via Computrition the reason for refusal. 8. Acts upon patient, family, or staff meal service requests. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests. When necessary escalating requests to management 9. Manage patient nourishment, supplement and tube-feeding delivery. 10. Proficient using the Computrition according department policy and procedures and maintains accurate and updated patient information via the electronic diet office system. 11. Manages difficult or emotional situations and responds promptly topatient needs. 12. Pickup diet order sheets from nursing stations and receive verbal diet order changes. Adhere to department policy and procedures when receiving a verbal diet order. 13. For administrative and tracking purposes, monitor, collect and/or record operation specific data. 14. Assist in orientation and on-the-job training of new Call Center Operators and Dietetic Interns. 15.Read hospital email periodically throughout the day to remain up to date on patient and policy and procedures information. Use hospital work stations and email according to hospital policies and procedures. 16. Perform duties of the Call Center Operator I when necessary. 17. May participate in tray delivery and pickup. 18. Adhere to departmental and hospital policies and procedures and other foodservice regulations at all time. 19. Participate in and monitor, according to preset criteria, sanitation and safety procedures &ndash; including HACCP program. 20. Perform all other duties as assigned<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
1. Knowledge of specialized diets and menus 2. The position requires the ability to read, write, speak and communicate in English, to follow and give oral and written instructions, to be able to communicate with patients, hospital personnel, and co-workers. This level is normally acquired through completion of a high school education. 3. Customer service and/or call center experience required 4. Healthcare setting experience strongly preferred 5. Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the ccreditation of Hospitals. 6. Must have computer skills and basic mathematics knowledge SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: 1. Must be pleasant and friendly, flexible, hard-worker, and work well with others. 2. Must have good hand-eye coordination, good manual dexterity and a good attention span. 3. Must have good attention to detail and problem-solving skills 4. Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner. 5. Must be able to maintain confidentiality of patient information obtained through the hospital computer system and employee information obtained from employee files. 6. Must be able to adhere and enforce new or updated policies and procedures. 7. Registered Diet Technician credentials a plus. 9. Ability to read, write, and speak another language is a plus. 8. Must be able to talk on the telephone to patients, guests, and staff in a pleasant, respectful manner. 9. Must be able to multi-task and handle pressure particularly associated with time constraints due to delivery requirements. 10. Knowledge of computerized diet order systems, Windows, Outlook, Word and Excel spreadsheet. WORKING CONDITIONS: 1. Fast paced busy call center environment with close-set cubicles. 2. Possible on feet for part of the day (50%) and long periods of time sitting. 3. Involves occasional lifting of items up to 25 lbs., pushing and pulling food carts. 4. Works in heated and air-conditioned office, patient floors and kitchen. 5. Work involves occupational risks commensurate with work hazards and physical requirements, i.e., wet slippery floors, chemical solutions, handling hot water and soup (180-190 degrees), frequent bending and tray handling. 6. Consequence of errors ranges from no harm to serious harm such as incorrect trays to patients, injured employees and broken equipment. 7. Work involves rotating shifts as early as 6:00 AM to as late as 9:30 PM, required to work weekends and holidays. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div>
Additional Job Description<p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Call Center Operator

Board of Bar Overseers

<div><p>The Office of Bar Counsel in Massachusetts (OBC) investigates and prosecutes ethical misconduct by Massachusetts attorneys, educates attorneys on the Rules of Professional Conduct, and strives to better the profession. The OBC is seeking a legal administrative assistant to join our team. Interested applicants should submit a letter of interest and resume by <b>April 7, 2026.</b><br>
<br>
<b>Position Summary</b><br>
<br>
As a legal administrative assistant supporting the attorneys and investigators in the Attorney and Consumer Assistance Program (&ldquo;ACAP&rdquo;), the intake unit of the Office of the Bar Counsel, you will work in a fast-paced, but collegial, mission-driven work environment. You will work closely with the ACAP Director to develop workflows that allow you to efficiently process and document the high volume of telephone calls and written correspondence alleging attorney misconduct that ACAP receives each year. Based upon the initial intake information obtained and researched by you, the ACAP Director will assign complaints to experienced attorneys and investigators who form the ACAP team, and you will provide administrative support to them as needed. The Legal Administrative Assistant will create, update, and maintain critical electronic records, and interface with other departments as needed. The position reports to the Director and to the Administrative Assistant Supervisor on administrative matters such as training, coverage schedules, and time-off.<br>
<br>
<b>Essential Job Functions*</b></p><ul><li><p>
Assists ACAP Director in ensuring established workflows are followed and aids ACAP team in meeting deadlines. Processes and dockets incoming telephone calls and correspondence, as well as outgoing correspondence, using document management system.</p></li><li><p>
Using document management system, researches complainants&rsquo; and attorneys&rsquo; prior contacts with the office, their registration status and their disciplinary history.</p></li><li><p>
Enters accurate data into electronic document management system.</p></li><li><p>
Performs online research of court cases.</p></li><li><p>
Promptly assigns telephone calls and written complaints and correspondence as instructed by the ACAP Director.</p></li><li><p>
Prepares documents, including letters for mailing, as assigned. Proofreads prepared materials for correct grammar, spelling, punctuation, format and consistency.</p></li><li><p>
Scans and photocopies documents and transcribes voicemail messages as needed.</p></li><li><p>
Interfaces where needed for follow up on open action items with all departments of the Board of Bar Overseers.</p></li><li><p>
Must maintain the confidentiality of the information obtained through work.</p></li></ul><p><b>
Other Duties and Responsibilities</b></p><p>
Performs additional duties, including administrative and clerical tasks, as assigned.</p><p><b>
Preparation, Knowledge, Skills and Abilities</b></p><p>
All candidates will possess a high school diploma or equivalent, and demonstrate competent written and oral communications skills. A minimum of two years&rsquo; office experience preferred. All candidates will demonstrate the ability to work accurately and thoroughly in a fast-paced, deadline-driven environment, and be able to work effectively as a team with others. All candidates will also demonstrate proficiency with Microsoft Office Suite (including Microsoft Word, Adobe Acrobat and Outlook) and Salesforce or similar software, and will possess transcription and proofing abilities.<br>
<br>
In addition, candidates will maintain commitments to the highest ethical and professional standards, to the advancement of diversity, equity and inclusion, and to improving the quality of the bar.<br>
<br>
<b>Working Conditions/Physical Demands</b></p><ul><li><p>
The Office of Bar Counsel currently operates in a hybrid work environment.</p></li><li><p>
Normal office working conditions including frequent sitting, standing, walking, and computer monitor use. Occasional lifting up to 50 lbs.</p></li></ul><div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.<br>
<br>
<ul><li>External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.</li></ul></div><p><b>
Compensation and Benefits</b><br>
<br>
Legal Administrative Assistants (ACAP) are members of the OPEIU, Local 6, AFL-CIO collective bargaining unit, and the salary and benefits are negotiated and set forth in the collective bargaining agreement. The starting salary range for the Legal Administrative Assistant role is $60,398 - $74,903 based on experience. As a unionized workplace, the BBO respects the rights of its employees under the existing collective bargaining agreement and applicable labor law.<br>
<br>
<b>Applications and Inquiries</b><br>
<br>
Interested applicants should submit a letter of interest and resume by <b>April 7, 2026.</b><br>
<br>
At the BBO, we embrace diversity, and we are seeking to nurture our DEI efforts, to the benefit of our organization, the bar, and the public we serve. Our goal is to attract, develop, and retain exceptional people and to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or characteristics. In addition to federal law requirements, the BBO complies with applicable state and local laws governing nondiscrimination in employment. The BBO actively encourages applications from candidates, including those from marginalized communities, who would both contribute to and learn from working in a diverse, equitable, and inclusive workplace.</p><p>
</p><p></p><p>BSE7lauOLy</p></div>

Legal Administrative Assistant (ACAP)

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