bilingual case manager (support broker)

case management assistant ii Jobs in San Francisco

case management assistant ii

case manager- san francisco Jobs in San Francisco

case manager- san francisco

dental assistant / registered dental assistant (bilingual) Jobs in San Francisco

housing case manager Jobs in San Francisco

housing case manager

bilingual case manager support broker

GT Independence

<div><h3 class="jobSectionHeader">Make a Meaningful Impact Every Day</h3>
<div>
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you&rsquo;re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
<h3 class="jobSectionHeader">
Our Mission</h3>

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National &ldquo;Best and Brightest Companies to Work For.&rdquo; We are also proudly certified as a Great Place to Work&reg; for 2025/2026&mdash;a distinction reserved for top employers committed to outstanding employee experiences.

The Support Broker is responsible for coordinating the daily operation of Medicaid Waiver services, and for promoting personal growth and independence of participants in accordance with state and program regulations, GT Independence Policy and Procedures, and applicable accreditation standards.

RESPONSIBILITIES AND DUTIES
<ul>
<li>Promote personal growth, independence, and quality of life for service participants through initial development and ongoing support, monitoring, supervision, and staff training.</li>
<li>Build and maintain positive relationships with agency staff, service providers, and individuals/families.</li>
<li>Demonstrate knowledge and adherence to GT Mission, Values, and quality service standards.</li>
<li>Collaborate with all GT staff and maintain positive working relationships to support team goals and program success.</li>
<li>Ensure accuracy, quality, and timeliness of all documentation in compliance with state and agency requirements including HCBS waiver and related requirements.</li>
<li>Follow all agency policies and procedures.</li>
<li>Monitor and participate in performance improvement initiatives to ensure health, safety, and quality of services for participants.</li>
<li>Complete written assignments and reports as required.</li>
<li>Maintain all GT trackers accurately and up to date; submit weekly scorecards.</li>
<li>Assist participants in forming and sustaining relationships with natural and community supports to promote meaningful community integration and inclusion.</li>
<li>Support participants in developing social networks and connections with community organizations to expand valued social relationships.</li>
<li>Help participants onboard and access non-Medicaid community supports and resources aligned with Individual Support Plan (ISP) outcomes, including social, educational, and natural supports.</li>
<li>Meet with clients, Independent Facilitators, and Regional Center staff for consultation meetings to ensure alignment and support.</li>
<li>Enroll clients promptly, ensuring all required documents are processed correctly.</li>
<li>Provide instruction and counseling to guide participants in problem-solving and decision-making.</li>
<li>Advocate and collaborate with individuals and organizations on behalf of participants including regional center and independent facilitators</li>
<li>Support participants in preparing for, participating in, and implementing spending plans.</li>
<li>Provide training and guidance on the Individual and Family Directed Supports Option for participants considering directing services and supports in all models.</li>
<li>Assist with managing the Individual &amp; Family Directed Budget under all models.</li>
<li>Coordinate services with the Financial Support Services provider for participants self-directing services, including guidance on using the Participant-Directed Budget.</li>
<li>Provide information and support for recruiting, hiring, managing, training, evaluating, and changing support staff under the Employer of Record Model.</li>
<li>Provide guidance on staff financial forms, qualifications, and record-keeping requirements under the Employer of Record Model.</li>
<li>Ensure participants and families understand responsibilities related to participant direction, including reporting expenditures and other relevant requirements.</li>
<li>Identify and participate in tabling events, Self-Determination conferences, resource fairs, and networking opportunities to promote services and build community connections.</li>
<li>Educate participants and external stakeholders about Self-Determination principles and GT processes</li>
<li>Travel will be required to attend events, conferences, training, and other related activities.</li>
<li>Deliver regular presentations to Independent Facilitators and external stakeholders to share program updates and strengthen partnerships.</li>
<li>Perform other duties as assigned.</li></ul> 
 
MINIMUM REQUIREMENTS
<ul>
<li>Be 18 years of age or older;</li>
<li>Have current, appropriate licensure,</li>
<li>Have a master&rsquo;s degree in social work, Psychology, Counseling, Rehabilitation, Nursing Gerontology or Sociology and one (1) year experience with the population(s); OR</li>
<li>Bachelor&rsquo;s degree and two (2) years&rsquo; experience with the population(s); OR</li>
<li>Registered Nurse (RN) or can have an Associate degree and three (3) years&rsquo; experience with the population(s).</li>
<li>Successfully complete all required criminal background check(s) pursuant to the State of CA and federal requirements.</li>
<li>The Support Broker may not work for the VF/EA FMS-Support Broker entity and concurrently as a waiver case manager or for a direct care service organization.</li></ul> 
 
ADDITIONAL EXPERIENCE AND QUALIFICATIONS
<ul>
<li>Excellent knowledge of habilitation and personal assistance scope of services, state specific regulations and applicable regulation standards, and applicable accreditation standards.</li>
<li>Excellent interpersonal skills.</li>
<li>Ability to manage a schedule and frequent travel</li>
<li>Strong desire to help individuals live a life of their choosing</li>
<li>Strong networking skills; knowledge of the local community; ability to connect people to community resources</li>
<li>Proof of state curriculum and any other state-mandated training for this position.</li>
<li>Work hours must remain flexible as work schedule may vary noted due to needs of persons receiving services.</li>
<li>Strong oral and written communication skills</li>
<li>Personal computer skills, specifically Microsoft Office products</li>
<li>Strong ability to participate in a highly effective team</li>
<li>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>Work is performed in a typical home office setting or other community settings. Travel is required.</li></ul> 
<div>
 
As a national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our Support Broker team is driven by trust, autonomy, and&mdash;yes&mdash;fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won&rsquo;t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages &amp; benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.
</div>
___________________________________________________________________________________________

What Culture &amp; Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Bilingual Case Manager (Support Broker)

TGI Justice Project

Job title: Housing Case ManagerLocation: San Francisco, CA; 5 days in office/weekStatus: Full time; non-exempt (40 hours/week FT NE)Salary: $62,000 - $67,000/yearReports to: Housing Director, Co-Executive DirectorOrganization DescriptionThe Miss Major Alexander L. Lee TGIJP Black Trans Cultural Center is a team of transgender, gender-variant and intersex people, inside and outside of prisons, jails, detention centers, and other locked facilities creating a united family in the struggle for survival and freedom. We work in collaboration with others to forge a culture of resistance and resilience to strengthen us for the fight against human rights abuses, imprisonment, police violence, racism, poverty, and societal pressures. We seek to create a world rooted in self-determination, freedom of expression, and gender justice.Position DescriptionHousing Case Managers at TGIJP are expected to provide comprehensive case management services to clients experiencing housing insecurity or homelessness. This role involves assessing client needs, developing housing plans, advocating for client rights, and connecting clients with appropriate resources and services. Housing Case Managers work closely with clients to empower them to achieve housing stability and improve their overall well-being.Primary Responsibilities1. Client Assessment and Case Planning:<ul><li>Conduct comprehensive assessments of clients' housing needs and barriers.</li><li>Develop individualized housing plans in collaboration with clients.</li><li>Set goals and action steps to address housing challenges and promote stability.</li></ul>2. Resource Referral and Coordination:<ul><li>Connect clients with community resources, social services, and support networks.</li><li>Coordinate referrals for mental health services, substance abuse treatment, and other supportive programs.</li><li>Help clients access financial assistance, food assistance, and other basic needs resources.</li></ul>3. Crisis Intervention and Support:<ul><li>Provide crisis intervention and emotional support to clients in housing crisis situations.</li><li>Recognize early signs of emotional distress, agitation, or conflict</li><li>Maintain a calm and respectful non-confrontational approach</li><li>Collaborate with other team members and external partners to address immediate housing needs and ensure client safety.</li></ul>4. Documentation and Reporting:<ul><li>Maintain accurate and up-to-date client records and case notes.</li><li>Complete required documentation for program reporting and compliance purposes.</li><li>Ensure client confidentiality &amp; privacy in accordance with agency policies &amp; regulations.</li></ul>5. Travel and Home Visits:<ul><li>Entering client homes in a respectful, professional, and non-intrusive manner</li><li>Must have the ability to travel to clients&rsquo; place of residence</li><li>Must be comfortable working in person with clients to assist with needs</li></ul>5. Advocacy and Empowerment:<ul><li>Advocate for clients' rights and interests in housing-related matters as needed.</li><li>Empower clients to self-advocate and navigate housing systems independently.</li><li>Promote client empowerment and self-sufficiency through skill-building and education.</li></ul>6. Budgeting and Analytical Skills:<ul><li>Ability to create and implement client budgets, assist clients in tracking spending and expenses</li><li>Strong organizational and record-keeping skills</li></ul>7. Confidentiality and Professionalism: <ul><li>Knowledge of HIPAA standards and protected health information</li><li>Ability to practice privacy, confidentiality, and record private information safely and securely</li><li>Keep client/case manager privilege in retaining confidential information</li></ul>Qualifications:Education: Bachelor's degree in Social Work, Psychology, Counseling, or related field preferred.Experience: Previous experience in case management, social services, or housing advocacypreferred.Skills:<ul><li>Strong interpersonal and communication skills.</li><li>Ability to build rapport and establish trusting relationships with diverse populations.</li><li>Knowledge of housing resources, rental assistance programs, and housing laws/regulations.</li><li>Ability to work collaboratively in a team environment and independently.</li><li>Strong organizational and time management skills.</li><li>Commitment to social justice, equity, and anti-oppressive practices.</li><li>Proficiency in Google Suite and database management.</li></ul>Working Conditions:<ul><li>This position may require occasional evening or weekend hours to accommodate client needs.</li><li>Travel within the local community will be necessary for outreach and resource coordination.</li></ul>How to Apply:Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to jobs@tgijp.org.Equal Opportunity Employer Statement:The Miss Major Alexander L. TGIJP Black Trans Cultural Center is an equal opportunity employer and values diversity. All employment decisions are made based on qualifications, merit, and business needs. We encourage applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.Individuals from traditionally marginalized backgrounds and those who have been formerly incarcerated (or who have system-impacted family members) are encouraged to apply.Pay: $29.80 - $32.11 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Housing Case Manager

Mission Neighborhood Health Center

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.We are currently looking for qualified candidates for our Dental Assistant / Registered Dental Assistant role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Office Manager and is a regular, full-time, non-exempt role with an hourly range of $30.53 to $35.13, depending on experience and licensure, with full benefits.Primary Objective:The Dental Assistant or Registered Dental Assistant will be responsible for providing quality care and services to patients by assisting dentists and other staff in a variety of patient care, office, and laboratory duties. The Dental Assistant or Registered Dental Assistant is expected to contribute to the efficiency and productivity of patient flow through timely accurate, and professional preparation of patients and patient information.Essential Functions/Responsibilities:<ul><li>Prepare and maintain dental instruments, materials, and equipment.</li><li>Collect and record patient health histories (dental and medical) and record information for dentist's reference prior to examination.</li><li>Help patients feel comfortable before, during and after dental treatment.</li><li>Take and process x-rays.</li><li>Assist dentist chair-side by organizing and preparing instruments for dentist's use and assisting as needed during procedures.</li><li>Advise patients in oral hygiene and dental care.</li><li>Follow through with post-visit duties.</li><li>Backup the Front Desk staff, provide relief and support, and perform office duties as requested.</li><li>Interact positively with a diverse, sometimes difficult, and demanding patient population.</li><li>Provide service in a manner that is appropriate for the patient's age; demonstrate knowledge and skills necessary to meet the patient's physical, psychosocial, educational and safety needs.</li><li>Demonstrate commitment to the mission of the organization in promoting dental health.</li><li>Maintain patient records and related administrative documentation.</li><li>Utilize the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collections.</li><li>Demonstrate knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.</li><li>Other duties as assigned.</li></ul>MINIMUM QUALIFICATIONS<ul><li>High School diploma or equivalent.</li><li>Completion of Dental Assistant program/license.</li><li>1 year of experience working as a dental assistant</li><li>Bilingual in English and Spanish.</li><li>Valid California Dental X-Ray license.</li><li>Demonstrated experience in dental assisting practices, protocols, and industry best practices.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Registered Dental Assistant Certification</li></ul>To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:<ul><li>Medical insurance with zero out-of-pocket expense under the base plan</li><li>Dental and vision insurance at no cost to the employee</li><li>Life insurance with a free basic policy and optional voluntary plan</li><li>401(k) retirement savings plan with company contribution</li><li>Two weeks of vacation annually</li><li>40 hours of paid educational leave</li><li>12 paid holidays, birthday holiday, two floating holidays, and 12 sick days per year</li><li>Flexible spending accounts for health and dependent care expenses</li><li>Commuter benefits</li></ul>As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.Pay: $30.53 - $35.13 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Pet insurance</li><li>Professional development assistance</li><li>Uniform allowance</li><li>Vision insurance</li></ul>Work Location: In person

Dental Assistant / Registered Dental Assistant (Bilingual)

California Appellate Project

<div>California Appellate Project (CAP) is a non-profit organization created by the State Bar of California in 1983. The mission of our San Francisco office is to help ensure that individuals facing the death penalty receive the legal representation they are constitutionally entitled to receive. CAP&rsquo;s dedicated team of staff attorneys and support personnel work closely with court-appointed private counsel, offering guidance and resources for handling capital cases before the California Supreme Court. For law students interested in appellate advocacy, criminal justice, or public interest law, CAP represents a vital part of California&rsquo;s legal landscape&mdash;and a meaningful opportunity to see how legal support can make a real difference. 
What do we do?
<ul>
<li>Assist appointed counsel on post-conviction death penalty cases in both habeas corpus and appellate proceedings; 
</li>
<li>Provide case assistance to unrepresented people on death row; 
</li>
<li>Track judicial and legislative developments affecting death penalty litigation; 
</li>
<li>Conduct death penalty defense training seminars for capital defense professionals and law students;</li>
<li>Publish numerous documents including a monthly newsletter, RECAP; a death penalty manual for California attorneys; the National Death Penalty Information Index; an extensive brief bank; and other resources for the capital defense community.</li></ul> 


Why apply to volunteer at California Appellate Project?

Our San Francisco office is dedicated to developing the next generation of criminal defense attorneys. Under the guidance of experienced counsel, our law school externs, interns, and pro bono attorneys contribute to a wide range of essential work, including mitigation investigation, records collection, case review under ameliorative statutes, legal research and writing, technical assistance to counsel appointed in automatic appeals and habeas corpus matters, and support for individuals on death row who are currently unrepresented. 
During the academic year, students may apply to serve as externs in CAP&rsquo;s San Francisco office. We welcome candidates who can participate through academic credit, volunteer hours, or funding from public interest programs. Selection for fellows, externs, and volunteers occurs on a rolling basis. 
Interested applicants should submit a cover letter, r&eacute;sum&eacute;, writing sample, and two references. We also ask volunteers to describe how their life experience, training, and work history have prepared them to work effectively with our clients and the communities we serve.</div>

Student Volunteer (Fall 2026 or Spring 2027)

JPMorganChase

<div>JOB DESCRIPTION 
 
 
<div><div>At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
</div><div> 
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.</div><div> 
</div><div>Job responsibilities</div><div><ul><li>
Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity</li><li>
Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management</li><li>
Demonstrate a deep understanding of financial markets and sound business judgement</li><li>
Exhibit unwavering integrity that points toward doing right by clients at every opportunity</li><li>
Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments</li><li>
Provide a holistic view of clients' needs and financial coaching beyond investments</li><li>
Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want</li></ul></div><div>
</div><div>Required qualifications, capabilities, and skills</div><div><ul><li>
At least 2 years in a Financial Advisor role or equivalent financial services experience</li><li>
Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners</li><li>
Demonstrated ability and commitment to goals-based planning and advice</li><li>
A valid and active Series 7</li><li>
A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
</li><li>A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment</li></ul></div><div>
</div><div>Preferred qualifications, capabilities, and skills</div><div><ul><li>
Certified Financial Planning (CFP&reg;) certification is preferred</li><li>
Bachelor's degree preferred</li></ul>
</div>FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. 
 
<div>INVESTMENT AND INSURANCE PRODUCTS ARE:</div><div> 
&bull; NOT FDIC INSURED &bull; NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY &bull; NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES &bull; SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED</div><div> 
Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase &amp; Co. Products not available in all states.</div></div>
ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
 
Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.
As part of the Consumer Bank, J.P. Morgan Wealth Management is committed to serving clients across all of their financial needs, with offerings ranging from self-directed and automated investing to full-service advisor relationships. The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices. We work directly with clients every day to help them reach their goals, whether they're focused on opportunities in the near future or larger aspirations down the line. But our long-term investment philosophy doesn't just apply to assets; it applies to our team, too. We're fostering and promoting diverse talent at every level to ensure you feel represented here, no matter who you are or where you come from. As a business, we believe that fostering growth and mobility internally empowers us to deliver the exceptional service, custom solutions, and out-of-the-box thinking we're known for as a global leader.</div>

J.P. Morgan Wealth Management - Private Client Advisor - San Francisco, CA (Financial District and Surrounding Areas)

SERVAL

<div><h1 class="jobSectionHeader">Who We Are</h1>
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end &mdash; replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations. 
 
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don&rsquo;t just respond to requests &mdash; they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. 
 
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we&rsquo;re building the universal AI operations layer &mdash; a system of agents that sits across business functions and runs the workflows that keep modern companies moving. 
 
We&rsquo;re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
<h2 class="jobSectionHeader">About the role:</h2>
Serval is hiring a Product Marketing Manager to own how Serval shows up in the market: how we position the product, how we equip sales to win, and how we translate a fast-moving roadmap into stories buyers care about. You'll sit at the center of product, sales, and marketing, and you'll be a founding voice on the PMM function as it scales.
This is a builder role. You'll set the messaging foundation, run launches, and give the sales team the ammunition to close. If you want a defined playbook handed to you, this isn't the role. If you want to write the playbook, read on.<h2 class="jobSectionHeader">
What You'll Do:</h2><ul><li>
Own positioning and messaging for Serval: the narrative, the value props, and the differentiation against legacy ITSM and other AI point solutions. Make it sharp, make it true, make it repeatable.</li><li>
Lead product launches from tiering to GTM plan to execution, coordinating product, sales, and demand gen so releases land with customers and not just in a changelog.</li><li>
Build the sales enablement layer: pitch decks, one-pagers, battle cards, demo narratives, objection handling, and competitive intel that reps actually use.</li><li>
Become the resident expert on our buyers [IT, security, and ops leaders] and their world: their pain, their alternatives, their buying process. Turn that into messaging that resonates.</li><li>
Drive competitive intelligence: track the landscape, build the battle cards, and arm the field to win head-to-head.</li><li>
Partner with demand gen and content on campaigns, webinars, and thought leadership that move pipeline, not just impressions.</li><li>
Support pricing and packaging work with market and win/loss insight.</li><li>
Create customer-facing proof: case studies, ROI narratives, and reference content that make the value undeniable.</li></ul><h2 class="jobSectionHeader">
What you'll need:</h2><ul><li>
5+ years in product marketing, ideally in B2B SaaS sold to technical buyers [IT, security, DevOps, or infrastructure].</li><li>
A track record of owning positioning and launches end to end, not just contributing slides to someone else's plan.</li><li>
Strong writing. You can take a complex, technical product and make it clear, credible, and compelling to a busy executive.</li><li>
Deep comfort partnering with sales. You've built enablement that reps chose to use because it helped them win.</li><li>
Analytical instincts: you ground messaging in research, win/loss, and data, and you can tell the difference between a story that sounds good and one that closes.</li><li>
Bias to action and comfort with ambiguity. You thrive when the category is undefined and the answer isn't in a template.</li><li>
Bonus: experience with ITSM, IT operations, identity/access, security, or AI/agent products.</li></ul><h2 class="jobSectionHeader">
What We Offer</h2><ul><li>
Impact: Be a key player in shaping the success of our product and company.</li><li>
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.</li><li>
Culture: Join a culture that values innovation, ownership, accountability, and fun.</li></ul>
Compensation Range: $180K - $250K</div>

Senior Product Marketing Manager

Goodman Neuman Hamilton LLP

Title: Legal Administrative AssistantLocation: San Francisco (Hybrid)Hours: Full-Time (35 hours/week)Exempt Status: Non-ExemptBenefit-eligible: YesSalary Range: $38-$49/hourAbout UsFor over 30 years, Goodman Neuman Hamilton LLP (GNH) has earned a stellar reputation as a trusted leader in civil litigation and appeals across California. Based in San Francisco, our 17-attorney firm represents Fortune 500 companies and other distinguished clients with aggressive, innovative, and efficient legal strategies.Our partners have collectively conducted more than 100 jury trials and are widely regarded as outstanding advocates. Their excellence has earned recognition from Super Lawyers Magazine, San Francisco Magazine, and the American Board of Trial Advocates, along with the highest AV rating from Martindale-Hubbell.Our practice spans a broad range of civil litigation, including personal injury, construction defect, professional liability, and insurance coverage disputes. Notable clients include Home Depot, McKesson Corporation, River City Bank, Armanino LLP, and The Regents of the University of California.Job SummaryWe are seeking a highly organized, detail-oriented Legal Administrative Assistant to support our attorneys and administrative team. This role is ideal for a proactive professional who enjoys working in a fast-paced environment, takes pride in producing high-quality work, and excels at managing multiple priorities.The Legal Administrative Assistant plays an important role in ensuring the smooth day-to-day operation of the firm by providing administrative, clerical, and client service support.This role will be 35 hrs per week and operates on a hybrid schedule, requiring two days per week minimum in the SF office. The office is open every day if you prefer in-office work.Essential Duties &amp; Responsibilities● Provide administrative and litigation support to attorneys and legal staff.● Prepare, format, proofread, and assist with the preliminary drafting of legal forms, correspondence, and discovery documents.● File pleadings, motions, and other legal documents with state and federal courts.● Maintain litigation calendars, including tracking court deadlines, hearings, filing dates, and case-related deadlines.● Coordinate and schedule meetings, depositions, court appearances, and other case-related events.● Communicate professionally with court personnel, clients, outside counsel, vendors, and other stakeholders.● Assist with document management, including organizing, maintaining, and updating electronic and physical case files.● Answer and direct incoming phone calls and assist with general client communication.● Coordinate mail, courier services, and document deliveries.● Perform administrative tasks such as filing, scanning, copying, data entry, and records management.● Assist with office operations, ordering supplies, and supporting special projects as needed.● Maintain confidentiality and exercise discretion when handling sensitive legal and client information.● Perform other administrative and litigation support duties as assigned.Qualifications/Requirements● Bachelor's degree required.● Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.● Excellent written communication, proofreading, and analytical skills.● Exceptional attention to detail and accuracy.● Ability to manage competing deadlines and consistently deliver high-quality work product.● Ability to follow instructions, exercise sound judgment, and effectively execute tasks independently.● High proficiency with Microsoft Word and strong working knowledge of Microsoft Office applications, including Outlook and Excel.● Strong computer skills and the ability to quickly learn and utilize document management systems, court filing platforms, and other legal software.● Professional demeanor and strong interpersonal skills.● Ability to communicate effectively with attorneys, clients, court personnel, and outside counsel.● Ability to maintain confidentiality and handle sensitive information with discretion.Preferred Qualifications● Prior experience in a law firm, litigation practice, or other professional services environment.● Familiarity with state and federal court filing procedures.● Experience with litigation calendaring, scheduling depositions, and coordinating legal deadlines.● Experience preparing, formatting, or managing legal documents and correspondence.Physical Requirements● Prolonged periods of sitting at a desk and working on a computer● May need to lift boxes from time to time to assist with office upkeepBenefits● Medical and dental insurance with 100% employer-paid coverage for employees and 50% employer-paid coverage for eligible dependents● Long-term disability insurance with 100% employer-paid coverage for employees● Flexible Spending Accounts (FSAs) for dependent care● 401(k) retirement plan with profit-sharing contributions● Optional supplemental insurance plans● Generous paid time off, including 10 paid holidays and paid vacation time● Hybrid work scheduleHow to ApplyPlease submit a PDF version of a cover letter and resume to Josh Robles, Office Administrator, at jrobles@gnhllp.com.EEO StatementGoodman Neuman Hamilton LLP is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, creed, sex, pregnancy, childbirth and related medical conditions, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable law.Goodman Neuman Hamilton LLP complies with the California Fair Chance Act and the San Francisco Fair Chance Ordinance. Qualified applicants with arrest and conviction records will be considered for employment in accordance with applicable law.If you require a reasonable accommodation during the application or interview process, please contact us.Pay: $38.00 - $49.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in San Francisco, CA 94104

Legal Administrative Assistant

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