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group product manager - customer digital engagement Jobs in Los Angeles

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blood collection staff customer service

American Red Cross

<div><h1 class="jobSectionHeader">Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</h1><h1 class="jobSectionHeader">
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</h1><h1 class="jobSectionHeader">
Join us&mdash;Where your Career is a Force for Good!</h1>
Job Description:
We provide Paid-Training &ndash; no prior medical experience required!
Joining The American Red Cross is like nothing else &ndash; it&rsquo;s as much something you feel as something you do. You become a vital part of the world&rsquo;s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you&rsquo;ll have mentors who empower your growth along a purposeful career path. You align your life&rsquo;s work with an ongoing mission that&rsquo;s bigger than all of us. As you care for others, you&rsquo;re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation&rsquo;s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole 
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):<ul><li>
Take the time to personally connect with donors &ndash; listen to their stories and help them understand how impactful their donation is.</li><li>
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.</li><li>
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused</li><li>
Will drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.</li></ul>
Standard Schedule:
<ul><li>To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.</li><li>
Schedule is provided two to three weeks in advance</li><li>
Workday hours may range from 8-12 hours depending on role assigned.</li></ul>
Pay Information:
<ul><li>Starting rate $22.89/hour.</li></ul>
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):<ul><li>
High school diploma or equivalent is required</li><li>
Customer service experience and effective verbal communication skills are required</li><li>
A current, valid driver's license with a good driving record is required.</li><li>
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.</li><li>
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.</li><li>
Basic computer skills are required. Must be proficient with Microsoft office applications.</li></ul>
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):<ul><li>
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)</li><li>
Prior leadership experience</li></ul> 
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:<ul><li>
Medical, Dental, and Vision plans</li><li>
Health Spending Accounts &amp; Flexible Spending Accounts</li><li>
PTO: Starting 15 days a year; based on type of job and tenure</li><li>
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li><li>
401K with up to 6% company match</li><li>
Paid Family Leave</li><li>
Employee Assistance</li><li>
Disability and Insurance: Short + Long Term</li><li>
Service Awards and recognition</li></ul><h2 class="jobSectionHeader">
Apply now! Joining our team will provide you with the opportunity to
</h2><h2 class="jobSectionHeader">make your career a force for good!</h2>
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. 
AmeriCorps, the federal agency that brings people together through service, and its partners &mdash; the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance &mdash; launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. 
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights</div>

Blood Collection Staff – Customer Service

TridentCare

<div>Couriers must have a High School Diploma or equivalent per California CAP requirements.

Also must have a valid state Driver's License and good driving record.
<ul>
<li>Keep a courteous flow of communication with phlebotomist/nurses/customers.</li>
<li>Multi task to include additional duties such as scanning, centrifuging, data entry.</li>
<li>Makes deliveries to specific departments, facilities, drop-sites, offices, or persons.</li>
<li>Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery.</li>
<li>Refrain from any discussion of patient information outside the Laboratory.</li>
<li>Knowledge of required specimen preservation and handling including picking up of non blood specimens.</li>
<li>Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.</li>
<li>Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well.</li>
<li>Respond to requests for information, care or service in a timely and polite manner.</li>
<li>Work with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism.</li>
<li>Represent TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory.</li>
<li>Adhere to dress code and wear proper identification badge at all times.</li>
<li>Inform immediate supervisor of request that cannot be handled in a timely manner.</li>
<li>Inform appropriate staff of any accidents and/or injuries immediately in written form. Cooperate with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies.</li>
<li>Maintain personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts.</li>
<li>Follow work attendance policies; maintains consistent attendance and punctuality</li>
<li>Performs other duties as assigned by the supervisor.</li>
<li>Follows established phlebotomy procedures for obtaining blood samples from patients.</li>
<li> Properly and accurately identify patients according to TridentCare phlebotomy patient identification policy prior to drawing.</li>
<li>Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport.</li>
<li>Follows TridentCare phlebotomy policy on transporting PHI.
</li><li>Plans, organizes draw schedule with attention to priority of patients.</li>
<li>Completes written logs, time sheets and other required records in a neat and accurate manner.</li>
<li>Works cooperatively with dispatch, payroll, laboratory and courier departments.</li>
<li>Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor.</li>
<li>When on-duty, answers company issued mobile device promptly and is ready and available to work.</li>
<li>Notifies dispatch of availability for future assignment.</li>
</ul>
REQUIRED SKILLS:
<ul>
<li>High school diploma or equivalent.</li>
<li>Valid driver&rsquo;s license with a good driving record and ability to drive safely.</li>
<li>Excellent interpersonal skills for communication with medical and laboratory personnel.</li>
<li>Previous courier or driving experience.</li>
<li>Principles and practices of safe motor vehicle operation and maintenance.</li>
<li>Traffic laws, ordinances, and rules involved in motor vehicle operation.</li>
</ul>
Benefits:

TridentCare offers a competitive wages and robust benefit package to full time employees. Benefits include:
<ul>
<li>Two weeks of vacation time</li>
<li>Health Insurance that starts the first of the month after 30 days of service!</li>
<li>Sick time</li>
<li>8 paid holidays</li>
<li>Same day pay available</li>
<li>Medical insurance allowance, giving you the freedom to customize your plan to fit your needs</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Disability insurance</li>
<li>Company paid life insurance</li>
<li>401(k)</li>
</ul>
#DL</div>

Courier

MLK Community Healthcare

<div>
 Pay Rate Type
 
 
 Hourly
 
 
 Salary Range (Depending on Experience)
 
 
 $21.33 - $31.62
 
 
 
 
 If interested, please apply and submit your resume to yadeleon@mlkch.org.
 
 
 
 Position Summary
 
 
 
 The
 
 Patient Care Technician
 
 supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, efficient, timely and excellent high quality care.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
 </li>
 <li>
 Turn or reposition bedridden patients.
 </li>
 <li>
 Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
 </li>
 <li>
 Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
 </li>
 <li>
 Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
 </li>
 <li>
 Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
 </li>
 <li>
 Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
 </li>
 <li>
 Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, cognition, abnormal vital signs, any signs of distress or blood in urine.
 </li>
 <li>
 Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
 </li>
 <li>
 Remind patients to take medications or nutritional supplements.
 </li>
 <li>
 Comply with the hospital&rsquo;s mission and values.
 </li>
 <li>
 Take an active role in the importance of rounding.
 
 
 </li>
 </ul>
 
 
 
 Position Requirements
 
 
 
 <ul>
 <li>
 Education
 </li>
 <li>
 High school diploma or GED preferred
 </li>
 <li>
 Qualifications/Experience
 </li>
 <li>
 Six (6) months of experience, within the last three (3) years, in a hospital, clinic or in a SNF/Home Health setting as a nurse assistant, care partner, medical assistant or student nurse with one semester in a clinical setting.
 </li>
 <li>
 Current Basic Life Support (BLS)
 </li>
 <li>
 Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer.
 </li>
 <li>
 Current California State Nurse Assistant certification preferred
 </li>
 <li>
 A solid understanding of human anatomy, basic medical terminology, and rehabilitation principles is desired.
 </li>
 <li>
 Special Skills/Knowledge
 </li>
 <li>
 Service Orientation &mdash; Actively looking for ways to help people.
 </li>
 <li>
 Critical Thinking &mdash; Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
 
 </li>
 </ul>
 MLKCH Video
 
 
</div>

Patient Care Tech- MedSurg Tele 5th Flr - FT Nights

Lucas Museum of Narrative Art

<div>
 
 About The Lucas Museum Of Narrative Art
 
 
 
 Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum&rsquo;s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas&rsquo;s filmmaking career.
 
 
 Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, caf&eacute;, retail store, and community spaces.
 
 
 
 Position Summary
 
 
 
 The Lucas Museum is sharply focused on creating a superior level of visitor enjoyment and experience for all our onsite visitors. Reporting to the Senior Manager of Visitor Services, the Manager has a key role in helping achieve this objective.
 
 
 The Manager, Visitor Services will play a key role in ensuring the smooth day-to-day operations of the museum while contributing to the growth and success of the museum and creating an enriching experience for our visitors. This may include participating in hiring, training, and supervising frontline staff; finalizing weekly schedules; managing daily floor operations; maintaining exceptional standards of customer service; ensuring all publicly accessible spaces are impeccably clean; managing onsite ticketing and queuing; and aiding visitors in navigating their visits. The Manager will work closely with Visitor Services leadership team, Volunteer, Accessibility, and Security departments to provide integrated workflows that address all visitor and institutional needs.
 
 
 The Manager, Visitor Services will partner with the team to quickly resolve issues and identify opportunities pertaining to visitor feedback. The Manager, Visitor Services may support leadership with special projects including analyzing attendance data and driving earned revenues including ticket sales, memberships, programming, and other offerings.
 
 
 
 Responsibilities
 
 
 
 Pre-Opening
 
 
 <ul>
 <li>
 With a cross-departmental team of colleagues, support development of procedures for all aspects of interactions with visitors, including ticketing, membership sales, queuing, visitor flow, group visit procedures, information distribution, and more
 </li>
 <li>
 Participate in the creation of the museum&rsquo;s CRM and POS systems
 </li>
 <li>
 Develop and facilitate training curriculum for front-line staff
 </li>
 <li>
 Participate in development of attendance tracking and reporting systems, visitor experience and visitor feedback reporting, and visitor surveying
 
 
 </li>
 </ul>
 Post-Opening
 
 
 <ul>
 <li>
 Supervise and mentor the front-line Visitor Services team
 </li>
 <li>
 Oversee daily operations of the Visitor Services department, including ticketing, queuing, visitor flow, group visit procedures, information distribution, hiring/training/supervising, scheduling, and more
 </li>
 <li>
 Handle any visitor escalations that cannot be settled at the floor staff level
 </li>
 <li>
 Act as a liaison between administrative staff and frontline staff
 </li>
 <li>
 Use data, experimentation, and visitor feedback to proactively identify, develop and implement new programs and initiatives to improve the visitor experience
 </li>
 <li>
 Ensure secure and accurate collection and recording of all transactions, reconcile daily transaction reports, and provide regular reports of admissions data to colleagues
 </li>
 <li>
 Oversee admissions operations cash handling; online, phone, and in-person ticket transactions
 </li>
 <li>
 Manage queues in real-time to maximize attendance and visitor experience
 </li>
 <li>
 Coordinate all daily visitor experience efforts with the museum&rsquo;s restaurant, caf&eacute;, and shop; ensure effective and efficient scheduling without conflict
 </li>
 <li>
 Work closely with security to support a program of preparedness and rapid response that spots and deescalates issues
 </li>
 <li>
 Work closely with Food &amp; Beverage and the Retail store to ensure close cooperation and a superior customer service experience
 </li>
 <li>
 Participate in and continuously refine hiring and training practices
 </li>
 <li>
 Mentor and provide feedback to staff in a contemporaneous and effective manner
 </li>
 <li>
 Work closely with colleagues in Expo Park to coordinate activities across multiple venues
 </li>
 <li>
 A major portion of the Visitor Services operation will be driving membership through sales and through an enhanced membership experience
 </li>
 <li>
 Creating a culture within the staff of engagement that leads to higher sales of tickets and memberships
 </li>
 <li>
 Stay up to date with industry trends and best practices
 
 
 </li>
 </ul>
 
 CORE COMPETENCIES
 
 
 
 <ul>
 <li>
 Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.
 </li>
 <li>
 Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.
 </li>
 <li>
 Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders.
 </li>
 <li>
 Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
 </li>
 <li>
 Building Trust &amp; Relationship Management
 </li>
 <li>
 Accountable Ownership and clearly shares information and the "why" behind decisions.
 </li>
 <li>
 Asks for and values the opinions of others. Displays empathy when listening.
 </li>
 <li>
 Acknowledges when trust has been broken and focuses on rebuilding.
 </li>
 <li>
 Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively.
 </li>
 <li>
 Accountable Ownership
 </li>
 <li>
 Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally.
 </li>
 <li>
 Recognizes when they are not approaching a situation with accountability but instead with a blame mindset.
 </li>
 <li>
 Takes accountability for assigned tasks and executes on deliverables in a timely manner.
 </li>
 <li>
 Strategic Alignment &amp; Execution
 </li>
 <li>
 Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.
 </li>
 <li>
 Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model.
 </li>
 <li>
 Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years of experience in a supervisory or management role at an organization that modeled a high degree of customer service and sales
 </li>
 <li>
 Museum experience is not essential, but experience in hospitality, attractions, cultural organizations or admissions-driven institutions preferred
 </li>
 <li>
 Experience directly managing and motivating large numbers of hourly staff
 </li>
 <li>
 Experience managing complex staffing schedules for hourly staff
 </li>
 <li>
 Demonstrated commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging in hiring, staffing, management, training, and leadership practices
 </li>
 <li>
 Ability to influence and engage direct reports and peers and create a positive work environment
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong organizational and problem-solving skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Solid strategic planning, organizational and project management skills
 </li>
 <li>
 Ability to work under pressure and meet deadlines
 </li>
 <li>
 Experience with POS systems, ticketing software, and retail operations
 </li>
 <li>
 Ability to work a flexible schedule, including weekends and evenings, as required
 </li>
 <li>
 Multi-language fluency strongly preferred
 
 
 </li>
 </ul>
 $66,300 - $77,900 a year
 
 
 
 EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB
 
 
 
 The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.
 
 
 The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
 
 
 The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.
 
 
 
 VALUES
 
 
 
 Our internal and external practices are shaped by the following beliefs and behaviors.
 
 
 
 People First
 
 : We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
 
 
 
 Inspired:
 
 We believe that art can move you to feel, think, reflect, and act.
 
 
 
 Collaborative:
 
 We believe that nimble thinking and working together yield exponential results.
 
 
 
 STRATEGIC PRIORITIES
 
 
 
 
 Narrative Art
 
 
 
 Amplify the social impact of storytelling and illustration.
 
 
 
 Community
 
 
 
 Connect to a broad and diverse public.
 
 
 
 Operational Excellence
 
 
 
 Create a healthy and durable institution.
 
 
 
 All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
 
 
 
 
 Salary and titles will be assigned commensurate to the successful candidates&rsquo; education and experience. An attractive compensation package will be offered to the successful candidate(s).
 
</div>

Manager, Visitor Services

WinnCompanies

WinnCompanies is searching for a Property Manager II to join our team at Springhaven Willowbrook, a 100-unit affordable housing community located in Los Angeles, CA.
 In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.
 The pay range for this opportunity is $30.00 - $30.00 per hour, depending on experience.
 
Responsibilities: 
<ul>
<li>Collaborate with senior management to establish appropriate rent levels.</li>
<li>Review rent schedules and oversee preparation and submittal of rent increases and renewals.</li>
<li>Maintain optimum level of occupancy.</li>
<li>Process timely and accurate move-ins, move-outs, recertifications, and renewals.</li>
<li>Approve rental applications adhering to property standards and all appropriate agency standards.</li>
<li>Follow company marketing policies and reporting requirements.</li>
<li>Ensure the property tenant files are organized, complete and accurate.</li>
<li>Ensure that Property Software Data is accurate at all times.</li>
<li>Ensure that the site maintains compliance with applicable state and federal program regulations.</li>
<li>Ensure the property and grounds are well maintained.</li>
<li>Direct maintenance team to implement maintenance programs and controls.</li>
<li>Report property incidents, accidents, and injuries in accordance with company policy.</li>
<li>Resolve resident issues and conflicts timely and in accordance with site guidelines.</li>
<li>Prepare the property's annual budget for approval by senior management.</li>
<li>Provide accurate financial reporting and monthly variance reporting.</li>
<li>Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.</li>
<li>Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.</li>
<li>Use company directives to screen, hire, and train new personnel.</li>
<li>Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.</li>
<li>Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.</li>
<li>Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.</li>
</ul>
Requirements: 
<ul>
<li>High school diploma or GED equivalent.</li>
<li>1-3 years of relevant work experience.</li>
<li>Less than 1 year of supervisory experience.</li>
<li>Knowledge of property management.</li>
<li>Knowledge of landlord and tenant laws.</li>
<li>Experience with computer systems, particularly Microsoft Office.</li>
<li>Excellent customer service skills.</li>
<li>Outstanding verbal and written communication skills.</li>
<li>Ability to multi-task and manage a fast-paced office environment.</li>
<li>Ability to manage and work with a diverse group of people and personalities.</li>
<li>Superb attention to detail.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Bachelor's degree.</li>
<li>Knowledge of LIHTC and HUD regulations.</li>
<li>Experience with Yardi or RealPage property management software.</li>
<li>Knowledge of marketing and leasing techniques.</li>
<li>NAHP – CPL, SHCM, CAM (MA - C3P) designations.</li>
<li>CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.</li>
</ul>
Our Benefits: 
Regular full-time US employees are eligible to participate in the following benefits:
 <ul>
<li>Generous time off policies (including 11 paid holidays, 12 for MA employees; Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)</li>
<li>401(k) plan options with a company match</li>
<li>Various Comprehensive Medical, Dental, & Vision plan options</li>
<li>Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution</li>
<li>Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance</li>
<li>Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)</li>
<li>Tuition Reimbursement program and continuous training and development opportunities</li>
<li>Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options</li>
<li>Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)</li>
<li>Flexible and/or Hybrid schedules are available for certain roles</li>
<li>Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families</li>
<li>To learn more, visit winnbenefits.com</li>
</ul>
Why WinnCompanies?
 A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
 A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
 A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
 A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
 
About Us: 
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
 
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
 
If you are a California Resident, please see our Notice of Collection here.
 
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
 
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
 
Internal candidates, please apply here: Internal Careers Hub

Property Manager II (Springhaven Willowbrook)

WinnCompanies is searching for a Property Manager I to join our team at Bartlett Hill Manor, a 65-unit residential community located in Los Angeles, CA.
 In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.
 The pay range for this opportunity is $23.70 - $23.70 per hour, depending on experience.
 
Responsibilities: 
<ul>
<li>Collaborate with senior management to establish appropriate rent levels.</li>
<li>Review rent schedules and oversee preparation and submittal of rent increases and renewals.</li>
<li>Maintain optimum level of occupancy.</li>
<li>Process timely and accurate move-ins, move-outs, recertifications, and renewals.</li>
<li>Approve rental applications adhering to property standards and all appropriate agency standards.</li>
<li>Follow company marketing policies and reporting requirements.</li>
<li>Ensure the property tenant files are organized, complete and accurate.</li>
<li>Ensure that Property Software Data is accurate at all times.</li>
<li>Ensure that the site maintains compliance with applicable state and federal program regulations.</li>
<li>Ensure the property and grounds are well maintained.</li>
<li>Direct maintenance team to implement maintenance programs and controls.</li>
<li>Report property incidents, accidents, and injuries in accordance with company policy.</li>
<li>Resolve resident issues and conflicts timely and in accordance with site guidelines.</li>
<li>Prepare the property's annual budget for approval by senior management.</li>
<li>Provide accurate financial reporting and monthly variance reporting.</li>
<li>Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.</li>
<li>Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.</li>
<li>Use company directives to screen, hire, and train new personnel.</li>
<li>Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.</li>
<li>Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.</li>
<li>Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.</li>
</ul>
Requirements: 
<ul>
<li>High school diploma or GED equivalent.</li>
<li>1-3 years of relevant work experience.</li>
<li>Less than 1 year of supervisory experience.</li>
<li>Knowledge of property management.</li>
<li>Knowledge of landlord and tenant laws.</li>
<li>Experience with computer systems, particularly Microsoft Office.</li>
<li>Excellent customer service skills.</li>
<li>Outstanding verbal and written communication skills.</li>
<li>Ability to multi-task and manage a fast-paced office environment.</li>
<li>Ability to manage and work with a diverse group of people and personalities.</li>
<li>Superb attention to detail.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Bachelor's degree.</li>
<li>Knowledge of LIHTC and HUD regulations.</li>
<li>Experience with Yardi or RealPage property management software.</li>
<li>Knowledge of marketing and leasing techniques.</li>
<li>NAHP – CPL, SHCM, CAM (MA - C3P) designations.</li>
<li>CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.</li>
</ul>
Our Benefits: 
Regular full-time US employees are eligible to participate in the following benefits:
 <ul>
<li>Generous time off policies (including 11 paid holidays, 12 for MA employees; Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)</li>
<li>401(k) plan options with a company match</li>
<li>Various Comprehensive Medical, Dental, & Vision plan options</li>
<li>Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution</li>
<li>Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance</li>
<li>Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)</li>
<li>Tuition Reimbursement program and continuous training and development opportunities</li>
<li>Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options</li>
<li>Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)</li>
<li>Flexible and/or Hybrid schedules are available for certain roles</li>
<li>Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families</li>
<li>To learn more, visit winnbenefits.com</li>
</ul>
Why WinnCompanies?
 A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
 A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
 A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
 A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
 
About Us: 
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
 
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
 
If you are a California Resident, please see our Notice of Collection here.
 
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
 
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
 
Internal candidates, please apply here: Internal Careers Hub

Property Manager I (Bartlett Hill Manor)

<div>
 
 About The Lucas Museum Of Narrative Art
 
 
 
 Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum&rsquo;s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas&rsquo;s filmmaking career.
 
 
 Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, caf&eacute;, retail store, and community spaces.
 
 
 
 Position Summary
 
 
 
 The Lucas Museum is sharply focused on creating a superior level of visitor enjoyment and experience for all our onsite visitors. Reporting to the Director of Visitor Services, the Sr. Manager has a key role in helping achieve this objective.
 
 
 The Senior Manager, Visitor Services will play a key role in ensuring the smooth day-to-day operations of the museum while contributing to the growth and success of the museum and creating an enriching experience for our visitors. This may include participating in hiring, training, and supervising frontline staff; finalizing weekly schedules; managing daily floor operations; maintaining exceptional standards of customer service; ensuring all publicly accessible spaces are impeccably clean; managing onsite ticketing and queuing; and aiding visitors in navigating their visits. The Senior Manager of Visitor Services will work closely with Volunteer, Accessibility, and Security departments to provide integrated workflows that address all visitor and institutional needs.
 
 
 The Senior Manager, Visitor Services will partner with the Director of Visitor Services to quickly resolve issues and identify opportunities pertaining to visitor feedback. The Senior Manager, Visitor Services may support leadership with special projects including analyzing attendance data and driving earned revenues including ticket sales, memberships, programming, and other offerings.
 
 
 
 Responsibilities
 
 
 
 Pre-Opening
 
 
 <ul>
 <li>
 With a cross-departmental team of colleagues, develop the procedures for all aspects of interactions with visitors, including ticketing, membership sales, queuing, visitor flow, group visit procedures, information distribution, and more
 </li>
 <li>
 Help lead creation of the museum&rsquo;s CRM and POS systems
 </li>
 <li>
 Support recruitment, hiring, onboarding, and training of front-line staff in partnership with the Director of Visitor Services and People &amp; Culture, as well as development and delivery of training curriculum
 </li>
 <li>
 Help lead development of attendance tracking and reporting systems, visitor experience and visitor feedback reporting, and visitor surveying
 
 
 </li>
 </ul>
 Post-Opening
 
 
 <ul>
 <li>
 Provide leadership for daily operations of the Visitor Services department, including ticketing, queuing, visitor experience and flow, cash handling, group visit procedures, information distribution, hiring/training/supervising, creating schedules, and more
 </li>
 <li>
 Supervise and provide mentorship to the Manager, Visitor Services and front-line Visitor Services team
 </li>
 <li>
 Act as a liaison between administrative teams including Membership, Curatorial, IT, and others and frontline staff
 </li>
 <li>
 Serve as an escalation point for visitor escalations that cannot be settled at the floor staff level
 </li>
 <li>
 Ensure secure and accurate collection and recording of all transactions, reconcile daily transaction reports, and provide regular reports of admissions data to colleagues
 </li>
 <li>
 Work closely with security to support a program of preparedness and rapid response that spots and deescalates issues
 </li>
 <li>
 Work closely with Food &amp; Beverage and the Retail store to ensure close cooperation and a superior customer service experience
 </li>
 <li>
 Use data, experimentation, and visitor feedback to proactively identify, develop and implement new programs and initiatives to improve the visitor experience
 </li>
 <li>
 Continuously refine hiring and training practices
 </li>
 <li>
 Mentor and provide feedback to staff in a contemporaneous and effective manner
 </li>
 <li>
 Work closely with colleagues in Expo Park to coordinate activities across multiple venues
 </li>
 <li>
 A major portion of the Visitor Services operation will be driving membership through sales and through an enhanced membership experience
 </li>
 <li>
 Creating a culture within the staff of engagement that leads to higher sales of tickets and memberships
 </li>
 <li>
 Stay up to date with industry trends and best practices
 
 
 </li>
 </ul>
 
 CORE COMPETENCIES
 
 
 
 
 Analytical Rigor:
 
 Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.
 
 
 
 Courageous Communication:
 
 Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.
 
 
 
 Collaborative Excellence:
 
 Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders.
 
 
 
 Adaptive Resilience:
 
 Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
 
 
 
 Inclusive Interaction:
 
 Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely.
 
 
 
 Building Trust &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Accountable Ownership and clearly shares information and the "why" behind decisions.
 </li>
 <li>
 Asks for and values the opinions of others. Displays empathy when listening.
 </li>
 <li>
 Acknowledges when trust has been broken and focuses on rebuilding.
 </li>
 <li>
 Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively.
 
 
 </li>
 </ul>
 
 Accountable Ownership
 
 
 
 <ul>
 <li>
 Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally.
 </li>
 <li>
 Recognizes when they are not approaching a situation with accountability but instead with a blame mindset.
 </li>
 <li>
 Takes accountability for assigned tasks and executes on deliverables in a timely manner.
 
 
 </li>
 </ul>
 
 Strategic Alignment &amp; Execution
 
 
 
 <ul>
 <li>
 Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.
 </li>
 <li>
 Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model.
 </li>
 <li>
 Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in a supervisory or management role at an organization that modeled a high degree of customer service and sales
 </li>
 <li>
 Museum experience is not essential, but experience in hospitality, attractions, cultural organizations or admissions-driven institutions preferred
 </li>
 <li>
 Experience directly managing and motivating large numbers of hourly staff
 </li>
 <li>
 Experience managing complex staffing schedules for hourly staff
 </li>
 <li>
 Demonstrated commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging in hiring, staffing, management, training, and leadership practices
 </li>
 <li>
 Ability to influence and engage direct reports and peers and create a positive work environment
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong organizational and problem-solving skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Solid strategic planning, organizational and project management skills
 </li>
 <li>
 Ability to work under pressure and meet deadlines
 </li>
 <li>
 Experience with POS systems, ticketing software, and retail operations
 </li>
 <li>
 Ability to work a flexible schedule, including weekends and evenings, as required
 </li>
 <li>
 Multi-language fluency strongly preferred
 
 
 </li>
 </ul>
 #hospitality #entertainment #museum industry #supervisor #museum
 
 
 $83,000 - $97,000 a year
 
 
 
 EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB
 
 
 
 The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.
 
 
 The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
 
 
 The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.
 
 
 
 VALUES
 
 
 
 Our internal and external practices are shaped by the following beliefs and behaviors.
 
 
 
 People First
 
 : We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
 
 
 
 Inspired:
 
 We believe that art can move you to feel, think, reflect, and act.
 
 
 
 Collaborative:
 
 We believe that nimble thinking and working together yield exponential results.
 
 
 
 STRATEGIC PRIORITIES
 
 
 
 
 Narrative Art
 
 
 
 Amplify the social impact of storytelling and illustration.
 
 
 
 Community
 
 
 
 Connect to a broad and diverse public.
 
 
 
 Operational Excellence
 
 
 
 Create a healthy and durable institution.
 
 
 
 All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
 
 
 
 
 Salary and titles will be assigned commensurate to the successful candidates&rsquo; education and experience. An attractive compensation package will be offered to the successful candidate(s).
 
</div>

Senior Manager, Visitor Services

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