it/trial support tech

it training specialist Jobs in Los Angeles

it training specialist

program technician permanent intermittent Jobs in Los Angeles

project manager

senior manager, programs - talent acquisition Jobs in Los Angeles

staff technical program manager

SiriusXM

<div>Responsibilities:
<p><b>
Who We Are:</b></p><p>
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital role in bringing SiriusXM&rsquo;s vision to life everyday.</p><p></p><p><b>
SiriusXM</b> is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM&rsquo;s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company&rsquo;s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.</p><p></p><p><b>
How you&rsquo;ll make an impact:</b></p><p>
We have a terrific opportunity for a Staff Technical Program Manager with a passion for delivering high quality products in a complex, fast paced environment. As part of the Client Software Engineering organization, the Staff Technical Program Manager will work with engineering teams to deliver world-class features for SiriusXM &amp; Pandora applications and websites, as well as features that support the Automotive client.</p><p></p><p>
As a Staff TPM, you will act as a technical authority and organizational leader, owning large programs that span multiple teams and systems, improving delivery processes, and serving as a key liaison for Platform Services APIs and consumer-facing applications across SiriusXM and Pandora.</p><p></p><p>
We are looking for someone who is results-oriented and highly comfortable facilitating engineering teams to meet commitments and successfully deliver high quality products and new features. You enjoy being of service to your team and to the larger organization, and your leadership is grounded in trust, transparency, and kindness.</p><p></p><p><b>
What you&rsquo;ll do</b></p><ul><li>Manage and coordinate multiple engineering teams delivering platform and consumer-facing features</li><li>Drive and define program requirements, success metrics, and end to end delivery plans</li><li>Balance scope, timeline, and quality to achieve optimal outcomes</li><li>Contribute to weekly and monthly status reports on health of programs</li><li>Partner with Product and Engineering leadership to develop and maintain multi-quarter roadmaps</li><li>Ensure technical feasibility and sequencing align with company strategy and platform evolution</li><li>Lead Agile ceremonies and reinforce best practices across teams</li><li>Assist with story definition, backlog prioritization, and dependency resolution</li><li>Support teams in scaling delivery across complex initiatives</li><li>Build trusted relationships across teams and leadership levels</li><li>Advocate for clear priorities, technical excellence, and customer-focused outcomes</li></ul>
Influence without authority and drive consensus across diverse stakeholders<p></p><p><b>
What you&rsquo;ll need:</b></p><ul><li>7+ years of experience as a Technical Program Manager, Technical Project Manager, or Scrum Master, managing cross-functional projects.</li><li>Strong technical proficiency, including experience with software development, APIs, QA, or system architecture.</li><li>Deep understanding of Agile and SDLC methodologies, including release planning and dependency management</li><li>Excellent communication and problem solving skills</li><li>Ability to facilitate teams and individuals working collaboratively and efficiently.</li><li>Proven ability to manage large, ambiguous, cross-functional programs.</li><li>Proficient knowledge and experience in release planning and management</li><li>Experience in risk reporting, management and mitigation</li><li>Experience working with consumer-facing applications, platform services, or large-scale distributed systems.</li><li>Demonstrated ability to influence technical and product strategy</li><li>Experience leading program management best practices</li><li>Comfort operating in fast-paced, highly collaborative environments</li><li>Strong executive presence and ability to communicate at multiple levels</li><li>Experience with automation and/or AI tools such as chatGPT, Gemini, etc.</li><li>Must have legal right to work in the U.S.</li><li><i>Preferred certifications:</i> Scrum Master Certification (such as CSM or PSM) or PMP and any other relevant certifications.</li></ul><p></p><p>
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $141,000 to $179,250 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.</p><p></p><p>
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.</p><p></p><p>
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.</p></div>

Staff Technical Program Manager

adswizz

<ul><li>Los Angeles, California; Oakland, California; San Francisco, California</li><li>
Program Management</li><li>
Regular Employee Full-Time</li><li>
R-2026-01-7</li><li>
Hybrid</li></ul>
<br><div><p><b>Who We Are:</b></p><p>
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital role in bringing SiriusXM&rsquo;s vision to life everyday.</p><p></p><p><b>
SiriusXM</b> is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM&rsquo;s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company&rsquo;s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.</p><p></p><p><b>
How you&rsquo;ll make an impact:</b></p><p>
We have a terrific opportunity for a Staff Technical Program Manager with a passion for delivering high quality products in a complex, fast paced environment. As part of the Client Software Engineering organization, the Staff Technical Program Manager will work with engineering teams to deliver world-class features for SiriusXM &amp; Pandora applications and websites, as well as features that support the Automotive client.</p><p></p><p>
As a Staff TPM, you will act as a technical authority and organizational leader, owning large programs that span multiple teams and systems, improving delivery processes, and serving as a key liaison for Platform Services APIs and consumer-facing applications across SiriusXM and Pandora.</p><p></p><p>
We are looking for someone who is results-oriented and highly comfortable facilitating engineering teams to meet commitments and successfully deliver high quality products and new features. You enjoy being of service to your team and to the larger organization, and your leadership is grounded in trust, transparency, and kindness.</p><p></p><p><b>
What you&rsquo;ll do</b></p><ul><li>Manage and coordinate multiple engineering teams delivering platform and consumer-facing features</li><li>Drive and define program requirements, success metrics, and end to end delivery plans</li><li>Balance scope, timeline, and quality to achieve optimal outcomes</li><li>Contribute to weekly and monthly status reports on health of programs</li><li>Partner with Product and Engineering leadership to develop and maintain multi-quarter roadmaps</li><li>Ensure technical feasibility and sequencing align with company strategy and platform evolution</li><li>Lead Agile ceremonies and reinforce best practices across teams</li><li>Assist with story definition, backlog prioritization, and dependency resolution</li><li>Support teams in scaling delivery across complex initiatives</li><li>Build trusted relationships across teams and leadership levels</li><li>Advocate for clear priorities, technical excellence, and customer-focused outcomes</li></ul>
Influence without authority and drive consensus across diverse stakeholders<p></p><p><b>
What you&rsquo;ll need:</b></p><ul><li>7+ years of experience as a Technical Program Manager, Technical Project Manager, or Scrum Master, managing cross-functional projects.</li><li>Strong technical proficiency, including experience with software development, APIs, QA, or system architecture.</li><li>Deep understanding of Agile and SDLC methodologies, including release planning and dependency management</li><li>Excellent communication and problem solving skills</li><li>Ability to facilitate teams and individuals working collaboratively and efficiently.</li><li>Proven ability to manage large, ambiguous, cross-functional programs.</li><li>Proficient knowledge and experience in release planning and management</li><li>Experience in risk reporting, management and mitigation</li><li>Experience working with consumer-facing applications, platform services, or large-scale distributed systems.</li><li>Demonstrated ability to influence technical and product strategy</li><li>Experience leading program management best practices</li><li>Comfort operating in fast-paced, highly collaborative environments</li><li>Strong executive presence and ability to communicate at multiple levels</li><li>Experience with automation and/or AI tools such as chatGPT, Gemini, etc.</li><li>Must have legal right to work in the U.S.</li><li><i>Preferred certifications:</i> Scrum Master Certification (such as CSM or PSM) or PMP and any other relevant certifications.</li></ul><p></p><p>
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $141,000 to $179,250 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.</p><p></p><p>
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.</p><p></p><p>
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.</p>
R-2026-01-7</div>

Eisner Health

<div><p><b>*3 days on-site and 2 days remote at 1530 S. Olive St, Los Angeles, CA 90015. Additional on-site days may be required, based on operational needs. *</b></p><br>
<p></p>
<p><b>
About Eisner Health:</b></p>
<p>
Eisner Health is a Federally Qualified Health Center (FQHC) providing culturally competent, full life-cycle medical care, prenatal care, women&rsquo;s health services, dental care, behavioral health care, optometry, dermatology, case management/care coordination, supplemental services (patient benefits and enrollment, outreach), and an on-site pharmacy and lab. We are the provider of choice for more than 40,000 children, adults, and older adults in Los Angeles County each year.</p><br>
<p></p>
<p><b>
Position Summary</b></p>
<p>
Under the direction of the Quality Improvement (QI) Manager, the QI Specialist facilitates quality improvement projects for individual departments and the organization. The QI Specialist is responsible for analyzing and reporting findings, as well as developing tools to measure improvement. The QI Specialist II collaborates with clinical teams, care coordinators, population health staff, and informatics to operationalize performance improvement activities across Eisner Health in alignment with HRSA, CMS, NCQA-PCMH, Medi-Cal MCP, and health plan requirements. This role contributes directly to achieving organizational performance goals by translating measure logic into actionable workflows and supporting data-driven decision-making.</p><br>
<p></p>
<p><b>
Quality Program Support &amp; Regulatory Alignment</b></p>
<ul>
<li>Supports execution of the organizational Quality Improvement Program in alignment with HRSA, UDS, HEDIS, CMS, NCQA-PCMH, PHMI, and Medi-Cal MCP reporting requirements.</li>
<li>Assists in preparing documentation, reports, and supporting evidence for audits, NCQA-PCMH recognition, and HRSA OSV readiness activities.</li>
<li>Provides performance oversight and technical support for assigned Clinical Quality Measures (CQMs), working in close coordination with QI CHWs, QI MAs, QI Specialists I, and clinical leadership to ensure accurate implementation and monitoring.</li>
<li>Maintains advanced working knowledge of quality measure specifications, logic, and updates related to evolving regulatory and payer requirements; translates updates into guidance for measure leads and clinic teams.</li>
<li>Maintains advanced working knowledge of EHR and population health management tools to support performance monitoring, report development, and data interpretation.</li>
<li>Maintains working knowledge of patient registration, documentation, and clinical workflows to assess downstream impact on quality performance.</li>
<li>Prepares analytic summaries, performance updates, and supporting materials for QI Committee meetings, workgroups, and internal QI communications.</li>
<li>Participates in external QI collaboratives, learning sessions, and professional conferences; synthesizes and disseminates relevant best practices, regulatory updates, and improvement opportunities to leadership and cross-functional teams.</li></ul><br>
<p></p>
<p><b>
Data Integrity, Reporting, &amp; Care Gap Analytics</b></p>
<ul>
<li>Oversees generation and review of care gap lists, registries, and performance reports produced by QI staff using EHRs, payer portals, and population health platforms.</li>
<li>Performs advanced data validation and cross-platform reconciliation; identifies trends, anomalies, or systemic issues affecting measure performance and escalates findings to department leadership.</li>
<li>Translates multi-source data into clear, executive-ready tables, visualizations, and analytic summaries to support clinical, operational, and leadership decision-making.</li>
<li>Supports leadership-level performance reporting and prepares analyses for QI Committee review, executive discussions, and cross-departmental planning.</li></ul><br>
<p></p>
<p><b>
Performance Improvement, Workflow Optimization &amp; Clinic Engagement</b></p>
<ul>
<li>Provides analytic and operational support for PDSA cycles, root cause analyses, and performance improvement initiatives led by department leadership.</li>
<li>Monitors measure performance trends, outreach effectiveness, and workflow adherence across clinics and teams; identifies performance risks and improvement opportunities.</li>
<li>Reviews and refines workflow maps, process flows, tip sheets, and job aids developed by QI staff to ensure alignment with measure logic, regulatory requirements, and operational feasibility.</li>
<li>Supports standardization of pre-visit planning (PVP) and point-of-care care gap closure workflows by assessing performance impact and recommending adjustments as needed.</li>
<li>Provides technical guidance, training support, and escalation assistance to QI CHWs, QI MAs, and QI Specialists I related to documentation standards, measure interpretation, and data use.</li>
<li>Tracks implementation, adoption, and performance outcomes of new or revised workflows and reports findings to department leadership.</li></ul><br>
<p></p>
<p><b>
Patient Engagement (Oversight Role)</b></p>
<ul>
<li>Supports patient outreach strategies by monitoring performance, volume, and outcomes of campaigns executed by QI CHWs, QI MAs, and QI Specialists I.</li>
<li>Reviews outreach results and patient experience data; prepares analytic summaries and recommendations for leadership review in coordination with the QI Manager.</li></ul><br>
<p></p>
<p><b>
Requirements and Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in a relevant field, or equivalent combination of education &amp; experience.</li>
<li>Minimum of 3 years of experience in conducting healthcare quality improvement, analytics, research, or operational support, with demonstrated progression in responsibility.</li>
<li>Demonstrated experience conducting Plan-Do-Study-Act (PDSAs), providing project coordination and oversight, supporting quality initiatives, or health services research.</li>
<li>Advanced Excel expertise, including multi-source data integration, cross-dataset lookups (XLOOKUP, INDEX-MATCH), pivot tables, conditional logic, and data validation techniques to support complex quality and performance reporting.</li>
<li>Strong analytical, organizational, and planning skills, with the ability to manage multiple projects and competing priorities.</li></ul><br>
<p></p>
<p><b>
Benefits</b></p>
<ul>
<li>PTO accrual rate of 7.08 hours per pay period (26 pay periods per year).</li>
<li>9 Paid Holidays.</li>
<li>40 hours of paid Jury Duty time per year.</li>
<li>Medical, Dental, &amp; Vision insurance (HSA eligible PPO option available).</li>
<li>Flexible Spending Accounts (Healthcare, Dependent Care, &amp; Transportation).</li>
<li>Employer-sponsored life insurance &amp; long-term disability.</li>
<li>30 free visits per year for Chiropractic or Acupuncture.</li>
<li>401k plan with a 3% employer contribution</li></ul><br>
<p></p>
<p>
#EHINDEED</p></div>

QI Specialist II

California Lottery

<div>
 <p>
  The California State Lottery is looking to fill the exciting role of a P
  <strong>
   rogram Technician Permanent Intermittent!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  If this opportunity would be a good fit for you, we encourage you to apply today and join our winning team!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   People are drawn to the California State Lottery because we:
  </strong>
 </p>
 <ul>
  <li>
   We have a worthy mission that we&rsquo;re sure you&rsquo;ll take pride in too.
  </li>
  <li>
   Are an energetic, creative, and talented team
  </li>
  <li>
   Value diversity and inclusion in the workplace
  </li>
  <li>
   Empower team members to bring their knowledge, expertise, and innovation
  </li>
  <li>
   Recognize individual and team contributions
  </li>
  <li>
   Support the importance of work-life balance
  </li>
  <li>
   Invest in the professional development of our team members
  </li>
  <li>
   Are dedicated to preserving our environment by lowering our carbon footprint
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state agencies that is a revenue generator, not accepting taxpayer dollars from the state&rsquo;s general fund. Our mission is to provide supplemental funding to California schools while simultaneously supporting local communities. Ninety-five cents of every dollar spent by players goes back to local communities in the form of contributions to public schools and colleges, prizes and retailer compensation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In fiscal year 2023-24, the California Lottery provided over $2 billion in supplemental funding for California public schools, bringing the total contributions to more than $46 billion since we began in 1985. Lottery products are sold at more than 23,000 retail locations throughout the state. Product offerings include an average of 52 fun and entertaining Scratchers games and several draw games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description and Duties:
  </strong>
 </p>
 <p>
  Under the general supervision of the Lottery Manager (Sales), the Program Technician is responsible for performing a variety of duties related to providing specialized technical services to Lottery winners, players, retailers and internal staff members. This is a permanent intermittent position, not a full time position.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Headquarters/Reporting Work Location:
 </p>
 <p>
  Chatsworth District Office (CDO)
 </p>
 <p>
  9710 Topanga Canyon Blvd
 </p>
 <p>
  Chatsworth, CA 91311
 </p>
 <p>
  <br/>
 </p>
 <p>
  Employees must be able to report to their assigned headquarters office.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   This position requires a current Program Technician exam. If you need to take the exam or if your score has expired, click
   <u>
    here
   </u>
   to gain list eligibility.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is headquartered at the CDO. This position is not eligible for telework.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will find additional information about the job in the
  <strong>
   Duty Statement
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Working Conditions
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   Schedule: 10am &ndash; 2pm Monday-Friday
  </li>
  <li>
   Maximum hours allowed in a fiscal year: 1500
  </li>
  <li>
   Travel: None
  </li>
  <li>
   Other: Work in an office setting.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desirable Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bilingual skills (Spanish) is preferred, but not required.
  </li>
  <li>
   Knowledge of customer service principles, including the ability to handle challenging customers and retailers while providing service in a professional manner.
  </li>
  <li>
   Proficiency with Microsoft Office suite of programs including Word, Excel, and PowerPoint.
  </li>
  <li>
   Clerical work experience that includes knowledge of basic research and data gathering and record-keeping techniques.
  </li>
  <li>
   Detail oriented in work deliverables.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  For more information about this opportunity, benefits, and instructions on how to apply -- click the
  <strong>
   Apply
  </strong>
  button.
 </p>
</div>


Program Technician Permanent Intermittent

<div><p><b>*3 days on-site and 2 days remote at 1530 S. Olive St, Los Angeles, CA 90015.*</b></p><br>
<p></p>
<p><b>
About Eisner Health:</b></p>
<p>
Eisner Health is a Federally Qualified Health Center (FQHC) providing culturally competent, full life-cycle medical care, prenatal care, women&rsquo;s health services, dental care, behavioral health care, optometry, dermatology, case management/care coordination, supplemental services (patient benefits and enrollment, outreach), and an on-site pharmacy and lab. We are the provider of choice for more than 40,000 children, adults, and older adults in Los Angeles County each year.</p><br>
<p></p>
<p><b>
Position Summary</b></p>
<p>
Under the direction of the Quality Improvement (QI) Manager, the Quality Improvement Specialist I supports and facilitates quality improvement initiatives for individual departments and across the organization. The scope of responsibility includes both clinical and operational settings. The QI Specialist I analyzes data, prepares reports, and develops tools to monitor performance and measure improvement. This role applies established quality improvement methodologies and techniques to support project implementation, performance monitoring, and continuous improvement efforts.</p><br>
<p></p>
<p><b>
Quality Program &amp; Measure Support</b></p>
<ul>
<li>Supports assigned quality initiatives through execution of defined tasks aligned with organizational priorities.</li>
<li>Assists with implementation of standardized quality workflows across clinical and operational settings.</li>
<li>Follows established quality protocols, specifications, and guidance provided by QI leadership, including technical guidance from the QI Specialist II.</li>
<li>Participates in quality improvement activities, including PDSA cycles and workflow testing, as assigned.</li>
<li>Conducts patient outreach via telephone or other approved communication methods to support appointment scheduling, rescheduling, and care gap closure, and documents interactions and outcomes in accordance with established workflows.</li></ul><br>
<p></p>
<p><b>
Data Preparation, Tracking &amp; Validation</b></p>
<ul>
<li>Prepares and maintains quality trackers, patient lists, and logs using the EHR, Excel, and population health tools.</li>
<li>Performs routine data validation and chart review to confirm documentation completeness and accuracy.</li>
<li>Identifies data discrepancies or documentation gaps and escalates findings to the QI Specialist II or QI Manager.</li>
<li>Supports care gap tracking and follow-up workflows without independently analyzing trends or outcomes.</li>
<li>Maintains assigned quality trackers, patient lists, and logs using Excel, the EHR, and population health tools in accordance with established standards.</li></ul><br>
<p></p>
<p><b>
Audit &amp; Documentation Support</b></p>
<ul>
<li>Assists with audit preparation by compiling documentation, reports, and supporting materials.</li>
<li>Conducts chart reviews and documentation checks and supports audit readiness activities by validating required data elements and compiling and organizing supporting materials in accordance with established audit protocols.</li>
<li>Supports supplemental data collection and submission preparation under direction of QI leadership.</li>
<li>Ensures documentation activities align with approved standards and timelines.</li></ul><br>
<p></p>
<p><b>
Workflow Implementation &amp; Clinic Support</b></p>
<ul>
<li>Supports implementation of approved workflows related to quality, care gap closure, and preventive care.</li>
<li>Reinforces standardized processes with clinic staff as directed by QI leadership.</li>
<li>Communicates workflow issues, barriers, or observations to the QI Specialist II or QI Manager.</li>
<li>Provides logistical and operational support for quality initiatives across departments.</li></ul><br>
<p></p>
<p><b>
Collaboration &amp; Escalation</b></p>
<ul>
<li>Collaborates with Quality, Informatics, Operations, and clinical teams to support assigned initiatives.</li>
<li>Participates in QI meetings, huddles, and workgroups as assigned.</li>
<li>Maintains compliance with HIPAA, confidentiality, and data integrity requirements in all activities.</li>
<li>Escalates data discrepancies, documentation issues, or workflow barriers to the QI Specialist II or QI Manager following established workflows.</li></ul><br>
<p></p>
<p><b>
Required Qualifications</b></p>
<ul>
<li>High school diploma or equivalent required; associate&rsquo;s degree or coursework in public health, healthcare administration, quality improvement, or a related field preferred.</li>
<li>One to two years of experience in a healthcare, quality improvement, population health, administrative support, or patient-facing support role.</li>
<li>Fluency in written and verbal Spanish.</li>
<li>Basic to intermediate proficiency in Microsoft Excel, including use of spreadsheets for tracking, data entry, and routine reporting.</li>
<li>Experience working with electronic data systems or databases and ability to document information accurately and consistently; experience with EHR systems preferred but not required.</li>
<li>Ability to maintain confidentiality and comply with HIPAA and organizational privacy requirements.</li></ul><br>
<p></p>
<p><b>
Preferred Qualifications</b></p>
<ul>
<li>Experience supporting quality improvement initiatives, clinical quality measures, or audit preparation activities in an FQHC or community health setting.</li>
<li>Familiarity with population health or quality management tools (e.g., care gap lists, registries, dashboards).</li>
<li>Experience supporting care gap closure initiatives, preventive care outreach, or quality-related patient engagement efforts.</li></ul><br>
<p></p>
<p><b>
Benefits</b></p>
<ul>
<li>PTO accrual rate of 7.08 hours per pay period (26 pay periods per year).</li>
<li>9 Paid Holidays.</li>
<li>40 hours of paid Jury Duty time per year.</li>
<li>Medical, Dental, &amp; Vision insurance (HSA eligible PPO option available).</li>
<li>Flexible Spending Accounts (Healthcare, Dependent Care, &amp; Transportation).</li>
<li>Employer-sponsored life insurance &amp; long-term disability.</li>
<li>30 free visits per year for Chiropractic or Acupuncture.</li>
<li>401k plan with a 3% employer contribution</li></ul><br>
<p></p>
<p>
#EHINDEED</p></div>

QUALITY IMPROVEMENT SPECIALIST I

The People Concern

<b>Role:</b> Case Manager
<br><b>Reports to:</b> Program Manager
<br><b>Program:</b> 1603- Housing Retention
<br><b>Department:</b> Permanent Housing
<br><b>Location:</b> La Guadalupe - 1800 E. 1st Street, Los Angeles, CA 90033
<br><b>Setting:</b> 100% Onsite
<br><b>Schedule:</b> Monday - Friday, 8:00am - 4:30pm
<br><b>Status:</b> Full-time/Non-Exempt/Non-Management
<br><b>Benefits:</b> Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
<br><b>Openings:</b> 1
<br><br>
<b>Job Description Summary:</b><br>
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
<br><br>
<b>Job Description Essential Duties and Responsibilities:</b><br>
<ul>
<li>Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).</li>
<li>Develop relationships with Clients with a focus on facilitating independence and maintenance of Improved physical and mental health.</li>
<li>Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.</li>
<li>Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.</li>
<li>Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.</li>
<li>Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.</li>
<li>Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.</li>
<li>Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.</li>
<li>Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.</li>
<li>Maintain confidentiality of Client information per HIPAA and internal agency guidelines.</li>
<li>Assist Clients in applying for and obtaining all benefits to which they are entitled.</li>
<li>Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.</li>
<li>Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.</li>
<li>Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.</li>
<li>Communicate effectively with property managers and other third party partners.</li>
<li>Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.</li>
<li>Adapt workload as directed by supervisor in response to funder expectations.</li>
<li>Other duties, as assigned.</li>
</ul>
<b>Job Description Qualifications:</b><br>
<ul>
<li>High School Diploma or GED or Equivalent</li>
<li>Bachelor’s degree preferred; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.</li>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.</li>
<li>Willing and able to transport Clients in your personal vehicle.</li>
<li>Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.</li>
</ul>
<b>Job Description Preferred Qualifications:</b><br>
<ul>
<li>Demonstrated knowledge of case management, preferred.</li>
</ul>
<b>Job Description Work Environment:</b><br>
<ul>
<li>Combination of field and office environment.</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.</li>
<li>On occasion walk or drive to different local sites.</li>
<li>Will necessitate working in busy and loud environments.</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor.</li>
<li>May need to bend, stoop, twist, and sit throughout the day.</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
<br>1. Act as a role model
<br>2. Demonstrate a sense of responsibility
<br>3. Continuously learn and improve
<br>4. Acknowledge your own areas of improvement
<br>5. Hear and provide honest, specific and direct feedback
<br>6. Create an environment where everyone is welcomed valued and respected
<br>7. Collaborate
<br><br>
Equal Opportunity Employer
<br>The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
<br>About the People Concern
<br>The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
<br><br>
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
<br><br>
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
<br>Benefits & Perks
<br><ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>


Case Manager - La Guadalupe

Snap Inc.

<div><div><div>Snap Inc</div> is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company&rsquo;s three core products are <div>Snapchat</div>, a visual messaging app that enhances your relationships with friends, family, and the world; <div>Lens Studio</div>, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, <div>Spectacles</div>.</div><div></div><div>
The Spectacles team is pushing the boundaries of technology to bring people closer together in the real world. Our fifth-generation Spectacles, powered by Snap OS, showcase how standalone, see-through AR glasses make playing, learning, and working better together.</div><div></div><div>
Snap&rsquo;s camera supports real friendships through visual communication, self expression and storytelling. Moving forward, our camera will play a transformative role in how people experience the world around them, combining what they see in the real world, with all that&rsquo;s available to them in the digital world.</div><div></div><div>
We&rsquo;re looking for a Technical Program Manager to join our team at Snap Inc!</div><div></div><div>
What You&rsquo;ll Do</div><div></div><div>
As a Technical Program Manager joining the Specs Software team, you&rsquo;ll work closely with Engineering, Product, and Design teams to help deliver best-in-class features and software experiences for Snap&rsquo;s next-generation AR devices.</div><div>
You will coordinate cross-functional software projects, manage schedules and dependencies, and ensure successful delivery of software components that power Snap&rsquo;s hardware ecosystem. You&rsquo;ll also support process improvements and communication flows across teams.</div><div></div><div>
Additionally, you will:</div><ul><li><div>
Partner with multiple teams developing AR and CV capabilities for end-users and developers to plan, track, and deliver high-quality software releases across technologies</div></li><li><div>
Drive execution of impactful cross-functional projects by creating schedules, tracking milestones, dependencies and escalating risks or blockers.</div></li><li><div>
Facilitate meetings, status updates, and documentation to keep stakeholders aligned on progress and decisions.</div></li><li><div>
Support cross-functional collaboration between hardware, firmware, and application software teams.</div></li><li><div>
Identify and communicate program risks, propose mitigation plans, and follow through to resolution.</div></li><li><div>
Help improve internal software development processes and project tracking methodologies.</div></li><li><div>
Contribute to a culture of continuous improvement, clear communication, and strong program discipline.</div></li></ul><div></div><div>
Knowledge, Skills &amp; Abilities</div><ul><li><div>
Solid understanding of software development life cycles, tools, and release processes.</div></li><li><div>
Leverage AI to streamline workflows and build processes and tools that improve execution efficiency for engineering teams</div></li><li><div>
Strong organizational and time management skills, with attention to detail.<br>
Ability to manage multiple projects in parallel with shifting priorities.</div></li><li><div>
Excellent communication and interpersonal skills; able to work with technical and non-technical stakeholders and derive needed dependencies</div></li><li><div>
Collaborative mindset and comfort working in a fast-paced, evolving environment with a strong execution mindset</div></li></ul><div></div><div>
Minimum Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience.</div></li><li><div>
3&ndash;5 years of experience in technical program or project management within a software or hardware organization.</div></li><li><div>
Familiarity with agile development tools and processes.</div></li><li><div>
Travel locally and internationally as required to support software bring-ups and validation activities at manufacturing sites or partner facilities</div></li></ul><div></div><div>
Preferred Qualifications</div><ul><li><div>
Experience supporting programs in consumer electronics or hardware-software integration.</div></li><li><div>
Proven experience with AR/VR software and platform integration is a plus.</div></li><li><div>
Experience working with distributed teams across multiple time zones.</div></li><li><div>
Knowledge of project tracking and version control tools (e.g., Jira, Confluence, Git).</div></li></ul><div></div><div><br>
If you have a disability or special need that requires accommodation, please don&rsquo;t be shy and provide us some <div>information</div>.</div><div></div><div>
&quot;Default Together&quot; Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a &ldquo;default together&rdquo; approach and expect our team members to work in an office 4+ days per week.</div><div></div><div>
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.</div><div></div><div>
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).</div><div></div><div><div>
Our Benefits</div>: Snap Inc. is its own community, so we&rsquo;ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap&rsquo;s long-term success!</div><div></div><div>
Compensation</div><div>
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate&rsquo;s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.</div><div></div><div><div>
Zone A (CA, WA, NYC)</div>:</div>
The base salary range for this position is $142,000-$214,000 annually.<div></div><div><div><br>
Zone B</div>:</div>
The base salary range for this position is $135,000-$203,000 annually.<div></div><div><div>
Zone C</div>:</div>
The base salary range for this position is $121,000-$182,000 annually.<div></div>
This position is eligible for equity in the form of RSUs.</div>

Technical Program Manager, Level 4

Explore 414+ Staff technical program manager in Los Angeles this March. Find roles across top companies and apply now to boost your career.

414 staff technical program manager jobs In Los Angeles

Staff Technical Program Manager

Staff Technical Program Manager

QI Specialist II

Program Technician Permanent Intermittent

QUALITY IMPROVEMENT SPECIALIST I

Case Manager - La Guadalupe

Technical Program Manager, Level 4