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manager / asst. manager

branch manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 Job Title: Branch Manager
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the day-to-day operations of the branch, including customer service, sales, and employee management
 </li>
 <li>
 Develop and implement strategies to achieve branch targets and goals
 </li>
 <li>
 Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
 </li>
 <li>
 Ensure compliance with all banking regulations and internal policies and procedures
 </li>
 <li>
 Build and maintain strong relationships with customers, promoting the bank's products and services
 </li>
 <li>
 Lead and motivate a team of branch staff, providing coaching and training as needed
 </li>
 <li>
 Conduct regular performance evaluations and provide feedback to employees
 </li>
 <li>
 Collaborate with other departments to drive business growth and enhance customer experience
 </li>
 <li>
 Handle customer complaints and resolve issues in a timely and professional manner
 </li>
 <li>
 Prepare and submit reports on branch performance and activities to senior management
 </li>
 </ul>
</div>

Branch Manager

Flipkart

<div>
 
 
 JD for Branch/Hub Manager &ndash; Operations -
 
 
 
 
 About the Role:
 
 
 <ul>
 <li>
 Responsible for overall operational performance of the assigned 5-6 branches, ensuring reliable daily execution, service quality and customer satisfaction.
 </li>
 <li>
 The role involves managing operational challenges, coordinating with cross-functional teams, and driving process discipline to enhance service performance and network efficiency.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 :Monitor daily operational performance and process adherence across 5-6 branches
 </li>
 <li>
 .Ensure service reliability and timely resolve operational exceptions across pickup and delivery
 </li>
 <li>
 .Ensure docket quality from weight correctness upload, Drive documents and POD Hygien
 </li>
 <li>
 eManage field operations teams and optimize resource deployment
 </li>
 </ul>
 
 
 
 
 
 .
 
 Skill
 
 
 
 s:Operational Execution, Daily Monitoring, Stock &amp; Inventory Management, Retail Growth, Team Leadership, Problem Solving, Communicati
 
 
 
 onExperienc
 
 e: 3&ndash;5 yea
 
 
 
 
 rs
</div>

Assistant Manager

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title -
 
 Senior Sales Manager (Current Account)
 
 
 
 Place of work
 
 - Mumbai
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 - Branch Banking
 
 
 
 Compensations -
 
 Best in Class in the Industry
 
 
 
 Job Purpose
 
 
 
 The role entails managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas for an acquisition of Current Account customers in assigned geographies and using enablers to guide a team to successfully converting the same. The role has a P&amp;L responsibility contributing to the larger branch banking channel objectives.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Mentoring a team of Sales Managers across assigned command area of branches
 </li>
 <li>
 Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
 </li>
 <li>
 Monitoring daily sales call to ensure acquisition process is followed including market coverage
 </li>
 <li>
 Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
 </li>
 <li>
 Imparting &amp; refreshing product knowledge to team members, ensure complete updated product awareness within the team
 </li>
 <li>
 Responsible of timely resolution of customer queries
 </li>
 <li>
 Ensuring right level of staffing in the region for CA team
 </li>
 <li>
 Maintaining low team attrition
 </li>
 <li>
 Managing customer centric operations and ensuring customer satisfaction by achieving delivery &amp; service quality norms
 </li>
 <li>
 Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
 </li>
 <li>
 Recommend process changes in order to improve service efficiency and quality across the branch network
 </li>
 <li>
 Monitor the growth and execution as per the defined business plan
 
 
 </li>
 </ul>
 
 Managerial &amp; Leadership Responsibilities
 
 
 
 <ul>
 <li>
 Attract and retain best-in-class talent for key roles in their reporting structure
 </li>
 <li>
 Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
 </li>
 <li>
 Enable teams to drive growth targets by providing necessary support
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 Graduate - Any
 
 
 
 Experience
 
 
 
 8 + years of relevant experience in Sales Banking
</div>

Senior Sales Manager (Current Account)

<div>
 
 Job Requirements
 
 
 
 About the Role
 
 
 The
 
 Relationship Manager &ndash; Current Account
 
 is responsible for managing a portfolio of clients to ensure superior service delivery and drive cross-selling of banking products. The role focuses on building CASA (Current Account Savings Account) balances, acquiring new clients, and enhancing product penetration per customer. It also involves handling routine banking transactions, managing branch deliverables, and ensuring compliance with operational standards.
 
 
 Key Responsibilities
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Drive CASA value build-up and acquire new clients as per branch targets.
 </li>
 <li>
 Ensure effective client engagement to facilitate cross-selling of banking products.
 </li>
 <li>
 Increase product holding per customer within the assigned portfolio.
 </li>
 <li>
 Profile all engaged clients and present suitable banking solutions.
 </li>
 <li>
 Promote digital onboarding and usage of services such as Mobile/Net Banking, Bill Pay, SIPs, Insurance, Investments, Retail and SME Loans.
 </li>
 <li>
 Meet monthly operating plans to improve scorecard performance and decile rankings.
 </li>
 <li>
 Coordinate with relationship managers to close business loans, working capital requirements, POS, CMS, and trade transactions generated through client engagement.
 </li>
 <li>
 Ensure quick resolution of customer queries and complaints to meet Net Promoter Score (NPS) benchmarks.
 </li>
 <li>
 Act as custodian of the branch vault, managing vault limits, cash, and non-cash transactions.
 </li>
 <li>
 Ensure zero instances of cash shortage or excess at the teller counter.
 </li>
 <li>
 Regularly update key registers and review branch reports such as EOD cash position, LTR, and instruments issued.
 </li>
 <li>
 Monitor and reconcile dummy accounts, suspense accounts, deferred accounts, and accounts payable/receivable as per required formats.
 </li>
 <li>
 Ensure strict adherence to bank policies and compliance standards.
 
 
 </li>
 </ul>
 Secondary Responsibilities
 
 
 <ul>
 <li>
 Conduct audits and ensure compliance with internal and external regulations.
 </li>
 <li>
 Deliver best-in-class customer service to become the primary banker for clients.
 
 
 </li>
 </ul>
 What We Are Looking For
 
 
 Education
 
 
 <ul>
 <li>
 Graduate in any discipline.
 </li>
 <li>
 Postgraduate in any field (preferred).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Prior experience in branch banking or customer relationship roles is preferred.
 
 
 </li>
 </ul>
 Skills and Attributes
 
 
 <ul>
 <li>
 Strong customer service and relationship management skills.
 </li>
 <li>
 Ability to cross-sell banking products effectively.
 </li>
 <li>
 High attention to detail and operational discipline.
 </li>
 <li>
 Familiarity with banking systems and digital platforms.
 </li>
 <li>
 Strong problem-solving abilities.
 </li>
 <li>
 Commitment to compliance and ethical standards.
 </li>
 <li>
 Fluent in English with strong business communication skills
 </li>
 </ul>
</div>

Relationship Manager-Current Account

Reliance Retail

<div>
 We are currently hiring for the role of Store Manager. This role provides an exciting opportunity to work with some of the
 
 worlds most prestigious brands
 
 in the luxury retail segment.
 
 
 
 Whats In The Role
 
 
 
 <ul>
 <li>
 Exposure to multiple international luxury brands under one umbrella.
 </li>
 <li>
 Structured growth opportunities and career development across brands PAN India
 </li>
 <li>
 Comprehensive training programs in customer engagement, brand knowledge, and retail excellence.
 </li>
 <li>
 A professional and dynamic work environment focused on learning, grooming, and performance recognition.
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits Of This Role
 
 
 
 <ul>
 <li>
 ROCK &amp; RAP Program Opportunity for quick lateral &amp; vertical growth within 6 months
 </li>
 <li>
 UNO / JUNO - Employee Discounts on all our brands
 </li>
 <li>
 Lucrative Incentive structure
 </li>
 <li>
 Uniform Allowance
 </li>
 <li>
 Medical insurance coverage for Self &amp; Family
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.
 
 
 As the Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
</div>

Store Manager : Michael Kors RBL

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Senior Sales Manager (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 This role involves direct customer interaction and business acquisition of corporate salary accounts in a specific area. The role bearer will explain and sell banking products, link customers and bank, and provide excellent service. The role bearer will also map catchments, get customer feedback, and convert opportunities by acquiring clients, deepening customer relationships, and achieving organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and guide a team of acquisition managers in designated areas for Salary Account acquisition
 </li>
 <li>
 Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage
 </li>
 <li>
 Oversee the activation and usage of Salary Accounts, meeting assigned activation targets.
 </li>
 <li>
 Educate and update team members on Salary Account products to maintain product knowledge
 </li>
 <li>
 Promptly address customer queries related to Salary Accounts for high satisfaction levels.
 </li>
 <li>
 Optimize team staffing to minimize attrition and ensure operational efficiency.
 </li>
 <li>
 Manage operations with a customer-centric approach, focusing on Salary Account holders' needs
 </li>
 <li>
 Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback
 </li>
 <li>
 Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing
 </li>
 <li>
 Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 5 to 10 years of relevant experience
</div>

Senior Sales Manager (Corporate Salary)

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