assistant manager

account manager

area sales manager

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assistant manager - business hr Jobs in Mumbai

assistant manager - business hr

branch manager

HDB Financial Services Ltd.

<div>
 
 Key Reponsibilities
 
 
 
 Business Achieve contributed value targets set for the branch.
 
 
 Ensure sales volumes for multiple products, sourcing quality underwriting diligence to meet sales targets while controlling delinquencies and frauds.
 
 
 Provide superior customer experience.
 
 
 Manage TAT&rsquo;s on credit processing.
 
 
 Minimize pre post disbursal discrepancies.
 
 
 Monitoring Performance.
 
 
 Monitoring Branch performance in terms of key drivers i.e.Contributed Value/ Volumes / Profitability / Expenses / Losses/ Employee Retention/ Employee Productivity/ Customer experience/ Monitor individual performance of each employee, continuously work to maximize productivity.
 
 
 People Management Motivate and develop branch team.
 
 
 Drive branch team to excel.
 
 
 Manage and mentor the team and keep attrition of branch staff low.
 
 
 Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback.
</div>

Branch Manager

<div>
 
 Job Role
 
 
 
 Interact regularly with Branch Managers/Branch Sales Managers/ Sales Staff to set targets achieve required sales.
 
 
 Recruitment, Handling and grooming of the Branch Manager in presentation selling skills.
 
 
 Make joint calls with sales team, if required.
 
 
 Training for competence development of Branch Managers /Branch Sales Managers.
 
 
 Provide inputs to develop marketing strategies and marketing support to Sales Staff.
 
 
 Work closely with the Regional /Zonal Manager for developing sales strategies.
 
 
 Driving Sales Processes.
 
 
 Ensure the flow of accurate and complete information for customer proposals.
 
 
 Ensure processes within the &ldquo;steps-of-sale&rdquo; are managed effectively and efficiently.
 
 
 Provide market intelligence in term of business, product proposal.
 
 
 Demonstrate consistency and maturity in sales forecasting processes.
 
 
 
 Key Responsibilities
 
 
 
 Ensure all reports are consistent in quality: accurate, complete and on time.
 
 
 Achievement of targets: penetration and cross sell.
 
 
 To lead the team to meet the business targets of revenue and profitability of the branches under cluster.
 
 
 Monitoring performance of Branches in terms of key drivers i.e. Contributed Values/ Volumes / Profitability / Expenses / Losses/ Employee Retention/ Employee Productivity/ Customer experience.
 
 
 Manage TAT&rsquo;s on credit processing.
 
 
 Minimize pre and post disbursal discrepancies.
</div>

Cluster Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

Unilever

<div>
 
 Position Title: Customer Delight Executive
 
 
 
 
 Location: Mumbai - HO
 
 
 
 
 Department: Customer Development &ndash; Centre of Excellence
 
 
 
 
 Job Description
 
 
 
 The Customer Delight Executive reports to the National Sales Operations Manager and is responsible to handle the various Customer Centricity agenda of the CD function. The focus of the role would be largely to manage the Primary Lever care operations for the distributors and Secondary Levcare operations for the Retailers. This job involves a lot of interactions with both internal and external stakeholders.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Co-ordinate with vendors managing the grievance redressal process for our customers (Primary Levercare for distributors and Secondary Levercare for retailers).
 </li>
 <li>
 Ensure agreed service levels are always maintained by these centres with nil disruption in the operations, monitor quality of resources placed, regular review of the KPI&rsquo;s.
 </li>
 <li>
 Co-ordinate with the Customer Delight Officers in branch for timely resolution of the complaints raised by the customers pertaining to their branch clusters.
 </li>
 <li>
 Engage with stakeholders from different functions at times for any escalations or process deviations identified.
 </li>
 <li>
 Review complaints received, resolutions given by stakeholders, CSAT scores and highlight any red flags identified to the concerned process owners.
 </li>
 <li>
 Engage with customers through phone and market visits to take their feedback on the grievance redressal process.
 </li>
 <li>
 Strategize improvisations required in the process, observe emerging market trends in customer support space, align changes with concerned stakeholders and implement the same. Need to constantly work towards enhancing the Customer Centricity experience.
 </li>
 <li>
 Monthly reporting to the senior management on the Levercare operations, share insights where interventions are required from branches / functions.
 </li>
 <li>
 Co-ordinate with IT touch points for all CRM related developments and any infrastructure related support required for this process.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Graduate with MBA in Customer Relationship Management preferred.
 </li>
 <li>
 3-4 years of experience in handling customer support process for an organization.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Very good organizational skills with focus on paying attention to details.
 </li>
 <li>
 Strong problem solving and decision-making skills.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks simultaneously.
 </li>
 <li>
 Strong project execution skills.
 </li>
 <li>
 Proficiency in MS Office &amp; CRM tools.
 </li>
 <li>
 Willing for occasional travel pan India for customer and market visits.
 
 
 </li>
 </ul>
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding
 
</div>

Customer Delight Executive

Stavian Chemical

<div>
 
 We are looking for a talent who is suitable for the position of
 
 Business Manager (India)
 
 to join Stavian to #GOGLOBAL with the following criteria &amp; work:
 
 <ul>
 <li>
 Assess and identify new opportunities for growth in current and prospective markets. Develop and maintain customer data base by contacting, collect inquiry and sending offer regularly.
 </li>
 <li>
 In charge of buying and selling plastic resins including PP, PE, PET &amp; PVC from INDIA producers, distributors and selling PP, PE, PET &amp; PVC to assigned existing customers and new customers.
 </li>
 <li>
 Represent company at meetings and conferences in INDIA and international tradeshows to promote company&rsquo;s trademarks and products.
 </li>
 <li>
 Maintain and develop relationship with INDIA resin producers
 </li>
 <li>
 Assisting Branch Manager to monitor logistics, inventory management and cargo allocations
 </li>
 <li>
 Market research, conduct market research by gathering market information for price setting to specific markets.
 </li>
 <li>
 Prepare marketing reports; market situation and competitors&rsquo; products to analyze market trend based on region, seasoning and customer habit.
 </li>
 <li>
 Marketing idea and strategy to gain potential customer&rsquo;s interest
 </li>
 </ul>
 
 
 
 
 
 2.Requirements:
 
 
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in trading polymers in INDIA and international markets.
 </li>
 <li>
 In-depth understanding about polymer market in INDIA.
 </li>
 <li>
 Able to be on abroad or domestic business trips.
 </li>
 <li>
 In-depth understanding of the latest business policies and regulations.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Demonstrable analytical thinking &amp; business insight.
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Outstanding leadership quality and negotiation skills
 </li>
 <li>
 Time and task management.
 </li>
 <li>
 Be able to work independently under high pressure and flexibility work environment
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Business Management, International Trade or other related fields. MBA degree is preferred.
 </li>
 </ul>
 
 
 
 
 3.Benefits:
 
 <ul>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Opportunity to gain updated knowledge of polymer/ petrochemical.
 </li>
 <li>
 Enable to work in international team players and diversify working environment.
 </li>
 </ul>
 
 
</div>

Business Manager (India)

Bennett Coleman & Co. Ltd. (The Times of India)

<div>
 
 
 
 Position Summary &amp; Scope
 
 
 
 
 The National Head for TIMS within the Response (Ad Sales) function at BCCL will be responsible for driving revenue growth by expanding business from existing accounts and acquiring new clients. The role focuses on both L2L (local-to-local) and L2O (local-to-other) models, with accountability for planning and executing sales strategy, delivering annual sales targets, and ensuring sustained year-on-year growth in revenue and market share across clients and industry verticals.
 
 
 
 
 
 
 
 Areas of Responsibility (Key Result Areas)
 
 
 
 
 
 Lead Sales Growth:
 
 
 
 &bull; Develop and execute strategic sales plans to increase advertising revenue.
 
 
 &bull; Focus on securing new business from both existing accounts and untapped clients.
 
 
 &bull;Collaborate with Branch Heads to identify cross-selling opportunities for existing English-majority accounts, expanding their advertising reach to language publications.
 
 
 
 
 
 
 Smart Sell Development:
 
 
 
 &bull; Identify new smart selling avenues, form the idea to execute, get sponsors, co-create the solution with the client and position the brand.
 
 
 &bull; Brainstorm ideas with team members, support new initiatives and advertising solutions (beyond print) at branch-level, examine and approve proposals put up by the team members to generate incremental revenue for the business.
 
 
 
 
 
 
 Market Analysis &amp; Target Setting:
 
 
 
 &bull; Conduct market research and competitor analysis to understand the advertising landscape and track competitor ad revenue.
 
 
 &bull; In collaboration with the Directors and Branch Heads, provide relevant input in setting achievable &amp; ambitious annual sales targets (AOP) for each product in the markets.
 
 
 
 
 
 
 Strategic Collaboration &amp; Revenue Enhancement:
 
 
 
 &bull; Work closely with Brand teams to develop targeted strategies for maximizing revenue from advertising in regions. This includes analyzing market potential data, understanding specific customer requirements, and tailoring solutions to capture untapped client opportunities.
 
 
 &bull; Partner with Response Sales Teams to explore cross-selling strategies, bundling English to provide comprehensive advertising solutions for clients.
 
 
 
 
 
 
 Performance Monitoring &amp; Reporting:
 
 
 
 &bull; Conduct monthly reviews across branches in collaboration with Directors and Branch Heads. Identify areas requiring improvement and create action plans to ensure achievement of revenue targets.
 
 
 &bull; Prepare and present monthly sales performance reports to the Director. Collaborate with them on strategies to further drive revenue growth.
 
 
 
 
 
 
 Team Management:
 
 
 
 &bull; Lead and manage a team comprising of Regional Heads, and Sales Team Members (STMs)
 
 
 &bull; Ensure that the team is motivated, well-trained, and aligned with the branch&rsquo;s revenue goals.
 
 
 &bull; Conduct regular performance reviews and provide coaching and development opportunities to team members.
 
 
 
 
 
 
 
 Qualification and Experience
 
 
 
 
 &bull; Post Graduate Degree in Management (Sales &amp; Marketing)
 
 
 &bull; 15-18 years of experience in Channel Sales, Direct Sales, Strategic planning, Sales processes, Business Development &amp; Client Management.
 
 
 &bull; Strong background in developing and implementing sales strategies to maximize revenue opportunities.
 
</div>

National Horizontal Head - TOI Metro Supplement (TIMS)

Marico Limited

<div>
 
 
 Location: Pan India
 
 
 
 
 Grade:
 
 Manager
 
 
 
 Dept/Division:
 
 Sales
 
 
 
 
 
 
 Designation:
 
 Area Sales Manager
 
 
 
 
 
 
 Purpose of the Role:
 
 
 
 The Area Sales Manager is entrusted with executing the company&rsquo;s business strategy within a defined territory. This role is accountable for driving topline growth while advancing strategic priorities beyond volume, such as expanding market coverage and strengthening distribution networks.
 
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Qualification: Post Graduation in Sales &amp; Marketing from Premier Business Schools
 </li>
 <li>
 Prior Experience: 1-3 years in Sales &amp; Distribution roles wherein the member has managed a territory independently
 </li>
 </ul>
 
 
 
 
 
 Key Deliverables of the Role:
 
 
 <ul>
 <li>
 
 Sales Strategy &amp; Planning -
 
 Develop and implement sales strategies tailored to the region&rsquo;s market dynamics, ensuring alignment with overall business objectives.
 </li>
 <li>
 
 Target Achievement &amp; Sales Initiatives -
 
 Lead the team of Territory Sales Officers/Executives to plan and achieve sales targets. Drive key initiatives such as outlet expansion, growth acceleration, and experimentation to unlock new opportunities.
 </li>
 <li>
 
 Distribution System Development -
 
 Establish and strengthen the distribution network to ensure optimal market coverage and product availability.
 </li>
 <li>
 
 Depot Supply Chain Management -
 
 Oversee supply chain operations for the depot, ensuring timely and efficient stock movement and inventory management.
 </li>
 <li>
 
 Creative Sales Planning -
 
 Conceptualize and execute innovative sales activities to boost volume, enhance brand visibility, and expand market reach.
 </li>
 <li>
 
 Team Development &amp; Coaching -
 
 Foster the growth and development of the sales team through regular coaching, capability building, and career progression support.
 </li>
 <li>
 
 Execution of Strategic Projects -
 
 Drive centrally-led thrust areas and key business projects within the designated geography, ensuring timely and effective execution.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Champion Sales Processes, Enablers and Tools
 </li>
 <li>
 Execution Excellence
 </li>
 <li>
 Shape &amp; Deploy Channel/ GTM Strategy
 </li>
 <li>
 Be Decisive
 </li>
 <li>
 Influence to Drive Results
 </li>
 <li>
 Nurture Talent
 </li>
 </ul>
 
 
 
 
 
 Reporting Relationships:
 
 
 <ul>
 <li>
 
 Upwards
 
 &ndash; Cluster Head
 </li>
 <li>
 
 Downwards
 
 &ndash; Territory Sales Officers &amp; Executives
 </li>
 </ul>
 
 
 
 
 
 Other Functional Interfaces:
 
 
 <ul>
 <li>
 
 Internal
 
 &ndash; Customer Development &amp; Marketing Manager, Divisional HR Manager, Divisional Supply Chain Manager, Divisional Commercial Manager
 </li>
 <li>
 
 External
 
 &ndash; Trade Partners
 </li>
 </ul>
</div>

Area Sales Manager

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