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commercial operations manager Jobs in Mumbai

commercial operations manager

branch manager

YES BANK

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategy &amp; P&amp;L Management
 </li>
 <li>
 Maintains the Profit and Loss statement and Balance Sheet for the branch
 </li>
 <li>
 Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
 </li>
 <li>
 Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
 </li>
 <li>
 Liabilities mobilization through CASA portfolio growth in the Branch Catchment
 </li>
 <li>
 Superior and Consistent Customer Service
 </li>
 <li>
 Ensures efficient complaint management within specified TATs
 </li>
 <li>
 Conducts customer engagement programs and marketing events
 </li>
 <li>
 Ensures proper implementation of CRM by the Sales, Relationship &amp; BSD departments and to be reviewed at every interval.
 </li>
 <li>
 Strengthening Systems, Controls and Processes
 </li>
 <li>
 Ensures Upkeep of the Branch and ATM and raises issues if required
 </li>
 <li>
 Liaises with respective teams for effective and efficient Fraud Management within the cluster
 </li>
 <li>
 Ensures branch compliance with Banks policies and processes
 </li>
 <li>
 Ensures timely submission of MIS reports.
 </li>
 <li>
 Ensures safety and security of Bank and customer's assets
 </li>
 <li>
 Ensures Audit related deliverables both internal and external are met as per the prescribed norms.
 </li>
 <li>
 Ensures Role clarity to employees in the branch and manage attrition
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Tracks and monitors daily productivity and book movement of the branch
 </li>
 <li>
 Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
 </li>
 <li>
 People Management.
 </li>
 <li>
 Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
 </li>
 <li>
 Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
 </li>
 <li>
 Risk and Internal Control Responsibilities
 </li>
 <li>
 Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
 </li>
 <li>
 Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
 </li>
 </ul>
</div>

Branch Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Deputy Manager-Acquisition(Current Account)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Deputy Manager-Acquisition (Current Account)

Jacobs

<div>
 At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
 
 
 Your impact
 
 
 Assist Site Manager in the safe implementation of the construction activities within the specified parameters. Carryout other reasonable activities as directed by the Site Manager from time to time to suit the needs of a particular project. Allocate work/ responsibility to assigned subordinate staff. Study, assess and comment on Contractor&rsquo;s Resources for maintaining safety at site and for adequacy of executing awarded job in accordance with safe practice. Study and evaluate / establish sequential erection schemes, considering complexity of the job. Highlight constraints or hold ups required for erection to the Site Manager from safety point of view. Conduct safety meetings on a regular basis with Jacobs staff, Contractors and Clients. Study and satisfy himself of the erection. Assist Site Manager in the safe implementation of the construction activities within the specified parameters.
 
 
 Carryout other reasonable activities as directed by the Site Manager from time to time to suit the needs of a particular project. Allocate work/ responsibility to assigned subordinate staff. Study, assess and comment on Contractor&rsquo;s Resources for maintaining safety at site and for adequacy of executing awarded job in accordance with safe practice. Study and evaluate / establish sequential erection schemes, considering complexity of the job. Highlight constraints or hold ups required for erection to the Site Manager from safety point of view. Conduct safety meetings on a regular basis with Jacobs staff, Contractors and Clients. Study and satisfy himself of the erection schemes obtained from Contractor for all heavy lifts and other special equipment from safety point of view. Arrange and witness safe load tests of Contractor&rsquo;s Equipment and Machinery. Alternatively, scrutinize Certificates of such Equipment and Machinery for safe Construction operations at Site. Establish various safety records / reports / site documentation to be maintained and ensure that these records are properly maintained with the help from subordinate staff. Assist Site Manager Commissioning Engineers in carrying out precommissioning and commissioning activities in a safe and effective manner. Assist Site Manager in ensuring that all stipulated safety norms are strictly observed by Jacobs staff member. The Safety Engineer is allotted to a Project Site depending upon magnitude / size of the Project. He is generally in charge of all safety activities at site. He mainly assists Site Manager / Site Safety Manager in maintaining safety standards while executing construction work as per the Project Execution Plan. Arrange and witness safe load tests of Contractor&rsquo;s Equipment and Machinery. Alternatively, scrutinize Certificates of such Equipment and Machinery for safe Construction operations at Site. Establish various safety records / reports / site documentation to be maintained and ensure that these records are properly maintained with the help from subordinate staff. Assist Site Manager / Commissioning Engineers in carrying out precommissioning and commissioning activities in a safe and effective manner. Assist Site Manager in ensuring that all stipulated safety norms are strictly observed by Jacobs staff member.
 
 
 The Safety Engineer is allotted to a Project Site depending upon magnitude / size of the Project. He is generally in charge of all safety activities at site. He mainly assists Site Manager / Site Safety Manager in maintaining safety standards while executing construction work as per the Project Execution Plan.
 
 
 Here's what you'll need
 
 
 HSE Engineer &ndash; B.E/B.Tech/Diploma from reputed institute. Diploma in Industrial Safety from recognized University. Must have 5-8 years&rsquo; experience in construction industry.
 
 
 At Jacobs we value people. Having the right balance of belonging, career and lifestyle enables us to consistently deliver and exceed clients&rsquo; expectations.
 
 
 Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you.
 
 
 At Jacobs it&rsquo;s all about what you do, not where you are, which counts!
 
 
 Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.
 
 
 Your application experience is important to us, and we&rsquo;re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
</div>

HSE Engineer

Morgan Stanley

<div>
 
 About Us
 
 
 
 Morgan Stanley is a global financial services firm and a market leader in investment banking, investment management and wealth management services.
 
 
 At Morgan Stanley India, we are shaping the future of our global business and contributing to our local community. Our team works with the Wealth Management Platforms group from our office in Mumbai.
 
 
 
 Division Profile
 
 
 
 The Wealth Management Platforms organization manages digital platforms and experiences across the Advisor, Workplace and Direct channels, ensuring that our capabilities lead the industry and are delivered and integrated seamlessly.
 
 
 
 Position Summary
 
 
 
 The Wealth Management Platforms User Acceptance Tester will be responsible for a variety of user acceptance testing functions and status reporting that support our Squads across our different Platforms Areas, working in an Agile environment. These Platform Areas drive the completion of senior leadership&rsquo;s vision of platforms used by our financial advisors, branch managers, support professionals and clients. The ideal candidate will be a highly motivated self-starter who can swiftly develop an understanding of the business&rsquo; systems/platforms and conduct acceptance testing. This position will report to a UAT Lead and serve as a proxy to Product Owners and Business Analysts.
 
 
 
 Key Responsibilities
 
 
 
 
 Testing
 
 
 
 <ul>
 <li>
 Understand business requirements to create comprehensive test scenarios with an emphasis on the end-user&rsquo;s experience; conducting functional, regression, and end-to-end testing
 </li>
 <li>
 Open and maintain test accounts; support production checkouts and be flexible with working hours, including with those in other regions and ahead of releases (e.g., release weekends).
 </li>
 <li>
 Have knowledge on platforms, applications, and peripheral systems; become a subject matter expert in these respective areas
 </li>
 <li>
 Work effectively in an Agile Squad with stakeholders from Technology and Platforms teams; liaise with Technology QA Team to ensure efficient coverage
 </li>
 <li>
 Assist in refinement of acceptance criteria ensuring that it is complete and comprehensive
 
 
 </li>
 </ul>
 
 Status Report and Ceremony Participation
 
 
 
 <ul>
 <li>
 Participate in and contribute to Scrum ceremonies (e.g., sprint planning, daily stand-ups, refinement sessions, etc.)
 </li>
 <li>
 Provide testing status to Squad and UAT Leads, escalate risks and issues, and defect management
 
 
 </li>
 </ul>
 
 Supporting and Planning
 
 
 
 <ul>
 <li>
 Create test plans, test cases, and scripts; conducts testing of negative scenarios to ensure that systems meet standards &amp; End-User Requirements
 </li>
 <li>
 Serve as a proxy to Product Owners and Business Analysts to properly support testing, including the review, prioritization, and management of defects
 </li>
 <li>
 Build thorough understanding of the WMP business contexts (e.g., systems, processes, and end-users, etc.)
 </li>
 <li>
 Proactively reflect on a regular basis (daily and weekly) work accomplished, current and potential blockers for completing work, and next steps
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance, economics, technology or related field, or an equivalent combination of training and experience required
 </li>
 <li>
 Minimum 3-5 years of experience in UAT, preferably in financial services/program management
 </li>
 <li>
 Partnering/working with stakeholders across different regions
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Strong attention to detail and an analytical mindset, with a focus on managing multiple projects with varying degrees of priority
 </li>
 <li>
 Strong active listening, research/investigative, and communication (verbal and written) skills
 </li>
 <li>
 Ability to work independently and with a team, possessing a strong sense of accountability, ownership, proactiveness, and relationship building
 </li>
 <li>
 Ability to understand how testing in any scenario / for any system fits into the bigger picture of why the work is being done, what is the broader impact and to whom testing impacts (e.g., business/tech leadership, end-users, etc.) and how it benefits Morgan Stanley at-large
 </li>
 <li>
 Proficient with Microsoft Office (Word, Excel and PowerPoint)
 </li>
 <li>
 Knowledge of and experience with Agile methodologies, delivery practices, and reporting
 </li>
 <li>
 Application and/or Software testing experience
 
 
 </li>
 </ul>
 
 You Might Also Have
 
 
 
 <ul>
 <li>
 Experience with tools/techniques/processes such as Selenium, RestAssured, Gradle, Junit, GIT Stash, Agile, BDD, Jira, ALM, TeamCity, and traditional SDLC
 </li>
 <li>
 Application and/or Software testing experience
 </li>
 <li>
 Experience in SQL scripting
 </li>
 <li>
 Possess proficiency in test script automation
 
 
 </li>
 </ul>
 
 What You Can Expect From Morgan Stanley
 
 
 
 We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
 
 
 To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
 
 
 Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
</div>

UAT, Institutional, Platforms, Associate, Wealth Management

Reliance Industries Limited

<div>
 
 Sr Contracts Eng - SCM Proj &amp; Dev ( 81913356 )
 
 
 
 
 Job Accountabilities
 
 
 
 Assist Contracts Manager in fulfilment of sourcing requirements of contracts using effective and consistent sourcing processes and methodologies and in alignment to defined category strategies. Actively participate during understanding requirements, negotiation with vendors, execution of orders, post award contract management, supplier relationship management.
 
 
 
 Job Accountabilities (duties And Responsibilities)
 
 
 
 <ul>
 <li>
 Assist the sourcing of critical contracts in alignment with Category Manager &amp; Contracts Manager guidance
 </li>
 <li>
 Develop demand profile
 </li>
 <li>
 Specify sourcing events
 </li>
 <li>
 Monitor technical &amp; price evaluation
 </li>
 <li>
 Help Contract Engineer in preparing for negotiation &amp; selection of suppliers for major items
 </li>
 <li>
 Ensure &amp; review PO generation
 </li>
 <li>
 Understand requirements for services procurement for the critical items and provide inputs to Contracts Manager in defining overall procurement strategy
 </li>
 <li>
 Align on timelines and spend planning for the assigned items
 </li>
 <li>
 Shortlist initial supplier options and time / spend estimates
 </li>
 <li>
 Oversee preparation of contracts plan
 </li>
 <li>
 Execute Orders &amp; Coordinate Expediting
 </li>
 <li>
 Receive purchase requisitions / expiring contracts list
 </li>
 <li>
 Prepare &amp; release Request for Quotation/ Enquiry to the short-listed vendors
 </li>
 <li>
 Study offers from vendors, and prepare a comparative statement to aid in selection of vendors, optimization of price and other commercial terms
 </li>
 <li>
 Develop Internal Cost Estimates
 </li>
 <li>
 Participate in Commercial Negotiation Meetings
 </li>
 <li>
 Negotiate &amp; finalize price for items covered under this role's limits
 </li>
 <li>
 Set up Agreements and SLAs with the finalized vendors
 </li>
 <li>
 Prepare &amp; release the final PO
 </li>
 <li>
 Implement escalation process
 </li>
 <li>
 Maintain co-ordination with inbound logistics and all commercial departments
 </li>
 <li>
 Monitor post-award project contract management
 </li>
 <li>
 Enforce supplier feedback mechanism for improvement
 </li>
 <li>
 Review contractor feedback, gather feedback from expediting team, P&amp;C, supplier
 </li>
 <li>
 Manage Change Order Process
 </li>
 <li>
 Participate in routine planning meetings
 </li>
 <li>
 Coordinate supplier information / confirmation on the changes
 </li>
 <li>
 Additionally assess and monitor emergency situations and related procurement
 </li>
 <li>
 Manage Supplier Relationships at working Level
 </li>
 <li>
 Manage positive vendor relationships at the working level
 </li>
 <li>
 Engage with vendors on a regular basis to share organizational requirements and understand their constraints
 </li>
 <li>
 Gather feedback from field execution team and supplier
 </li>
 <li>
 Review the feedback and send reports to PCM as well as the respective Contracts Lead
 </li>
 <li>
 Ensure contractor performance as per end-user needs and identify improvements and suggest the same to Contract Manager
 </li>
 <li>
 Uphold ethical values in procurement dealings and operations in line with the corporate values
 </li>
 <li>
 Use technology extensively to increase efficiency &amp; control costs
 </li>
 <li>
 Use the SAP system optimally to drive efficiency and cost optimization
 </li>
 <li>
 Focus on usage of technological tools like e-auction and reverse auction to improve efficiency, and improve transparency
 </li>
 <li>
 Guidance to Contract Engineer in Critical Contracts
 
 
 </li>
 </ul>
 
 Skill &amp; Competencies
 
 
 
 <ul>
 <li>
 Experience in Construction / Operation / Maintenance in Manufacturing / Exploration sites is an added advantage
 
 
 </li>
 </ul>
 
 Education Required
 
 
 
 <ul>
 <li>
 B.Tech Necessary + MBA / similar professional qualification (Optional)
 
 
 </li>
 </ul>
 
 Experience Required
 
 
 
 <ul>
 <li>
 6 to 10 years of experience in the related field
 </li>
 <li>
 Experience in Construction / Operation / Maintenance in Manufacturing / Exploration sites is an added advantage
 </li>
 </ul>
</div>

Sr Contracts Eng - SCM Proj & Dev

Smartworks

<div>
 
 
 Designation: Project Manager
 
 
 
 
 Department: Projects
 
 
 
 
 
 
 
 
 
 We are looking for 'Project Manager' with experience of Project Execution in Corporate Interior Fitout.
 
 
 
 
 
 
 Key Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
 </li>
 <li>
 Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team.
 </li>
 <li>
 Interacting with clients, interpreting their needs and requirements, and representing them in the field.
 </li>
 <li>
 Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status.
 </li>
 <li>
 Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the project's profitability.
 </li>
 <li>
 Reviewing the engineering tasks and initiating the necessary corrective actions.
 </li>
 <li>
 Developing specifications for the project's needed equipment.
 </li>
 <li>
 Creating frameworks to measure the project's metrics and data collection.
 </li>
 <li>
 Establishing field test methods and methods for monitoring the quality of those tests.
 </li>
 <li>
 Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualification Required:
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in engineering or a related field.
 </li>
 <li>
 A valid engineering license.
 </li>
 <li>
 7 or more years' field and project planning experience.
 </li>
 <li>
 Excellent computer literacy and knowledge of design and visualization software.
 </li>
 <li>
 The ability to work with multiple discipline projects.
 </li>
 <li>
 Excellent project management and supervision skills.
 </li>
 <li>
 Excellent organizational, time management, leadership, and decision-making skills.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Knowledge of applicable codes, policies, standards, and best practices
 </li>
 </ul>
</div>

Project Manager

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