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branch manager luxury dog park

Sihamco

<div><h3 class="jobSectionHeader">Welcome to LucaLand</h3>
LucaLand is Saudi Arabia&rsquo;s first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
First launched in 2021 at Boulevard Riyadh City during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a permanent location. Since then, we&rsquo;ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA, and other national entertainment leaders.
This opportunity is based in Riyadh, Saudi Arabia and provides visa+ return flights + basic salary + accommodation + transport.
Join the LucaLand Family
Whether you&rsquo;re a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we&rsquo;re building something extraordinary &mdash; one paw at a time.<h3 class="jobSectionHeader">
Job Summary</h3>
The Branch Supervisor at Luca Park is responsible for overseeing daily operations, ensuring excellent customer service, maintaining brand standards, and leading the branch team to deliver a fun, safe, and engaging experience for all visitors &mdash; both humans and their furry friends. A genuine love for dogs and comfort around them is essential for this role. 
Key Responsibilities:<ul>
<li>
Supervise and manage the day-to-day operations of Luca Park.</li>
<li>Ensure high standards of hygiene, safety, and guest experience in all areas.</li>
<li>Lead, train, and motivate team members to deliver exceptional service.</li>
<li>Handle guest inquiries, complaints, and feedback with professionalism and care.</li>
<li>Oversee cash handling, inventory control, and daily reporting.</li>
<li>Coordinate with the operations and marketing teams for promotions and events.</li>
<li>Ensure proper care, comfort, and safety for visiting dogs in compliance with Luca Land&rsquo;s policies.</li>
<li>Maintain a welcoming and enjoyable atmosphere for all guests and their pets.</li>
<li>Monitor employee performance and schedule shifts efficiently.</li>
<li>Ensure compliance with company policies, health, and safety regulations.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Education &amp; Experience</h3><ul>
<li>2-4 years experience in a retail environment (eg. pet-store, veterinarian practice etc).</li>
<li>Relevant diploma in management.</li>
<li>Knowledge of pet safety, dog behavior, or dog park operations.
</li><li>Familiarity with POS systems, inventory management tools, or operations software.</li>
<li>Passionate about pets, especially dogs.</li>
<li>Energetic, proactive, and hands-on.</li>
<li>Responsible and dependable.</li>
<li>Team player with a service-oriented mindset.</li>
</ul><h3 class="jobSectionHeader">
Skills &amp; Competencies</h3><ul>
<li>Strong leadership, communication, and people management skills.
</li><li>Fluent in English and Arabic (spoken and written).
</li><li>Excellent organizational and problem-solving abilities with a customer-first attitude.
</li><li>Able to multitask, prioritize, and remain calm in fast-paced environments.
</li><li>Skilled in managing schedules, budgets, inventory, and vendor relations.
</li><li>Passionate about guest satisfaction and enhancing the overall pet and family experience.
</li><li>Basic knowledge of Microsoft Office or Google Workspace.</li>
</ul>
Benefits
At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
Benefits We Offer: 
✨ Competitive salary packages
 
✨ Housing allowance and transportation support 
✨ Medical insurance coverage 
✨ Staff discounts on services and products 
✨ Fun, inclusive, and pet-friendly work environment 
✨ Unique experience working with dogs and themed entertainment concepts 
✨ Career development and internal growth opportunities 
✨ Be part of Saudi Arabia&rsquo;s first and most successful dog entertainment brand
Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.</div>

Branch Manager - Luxury Dog Park

MALAMA

<div>
 
 
 Role Overview
 
 
 
 The Regional Operations Manager is responsible for overseeing and managing the day-to-day operations of multiple Malama branches within a specific region. The role ensures operational excellence, brand consistency, cost control, and strong team performance across all locations.
 
 
 This position plays a key role in maintaining high service standards and supporting business growth.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Manage daily operations across assigned branches within the region
 </li>
 <li>
 Ensure consistent implementation of Malama&rsquo;s operating standards and procedures
 </li>
 <li>
 Monitor branch performance, including sales, costs, service quality, and KPIs
 </li>
 <li>
 Lead, coach, and support branch managers and multi-unit leaders
 </li>
 <li>
 Ensure operational readiness for new branch openings
 </li>
 <li>
 Identify operational challenges and implement corrective actions
 </li>
 <li>
 Ensure compliance with health, safety, and regulatory requirements
 </li>
 </ul>
 
 
 
 
 
 
</div>

Regional Operations Manager

ALFA Specialized

Job Title: Sales Manager &ndash; RetailLocation: Riyadh, Saudi Arabia Reports to: Head of Sales &amp; MarketingApply at: career@adwaafactorysa.comAbout the CompanyAl Adwaa Factory for Lighting Fixtures, established in 1996 in Riyadh, is a leading Saudi manufacturer of advanced lighting solutions serving both retail and project-based markets. The company provides indoor and outdoor LED lighting, decorative lighting, and customized project lighting solutions supported by professional design services such as DIALux.Position PurposeThe Retail Sales Manager is responsible for leading and managing the nationwide retail sales function across Saudi Arabia. The role focuses on supervising and supporting regional sales representatives and branch sales teams to achieve monthly and quarterly sales targets.The Sales Manager ensures consistent store execution, strong customer relationships, sales discipline, and alignment with company objectives &mdash; while maintaining high standards of service, profitability, and brand presence in the retail market.Key Responsibilities1️ Retail Sales Management &amp; Performance Control<ul><li>Supervise and support regional and branch sales representatives across Saudi Arabia</li><li>Ensure achievement of monthly and quarterly sales targets</li><li>Monitor sales pipeline, branch performance, and retail execution discipline</li><li>Review sales activities and store performance regularly</li><li>Implement structured follow-up to maintain accountability and target focus</li></ul>2️ Team Leadership &amp; Supervision<ul><li>Conduct regular performance reviews for sales representatives</li><li>Monitor individual and team KPIs</li><li>Build and maintain a high-performance sales culture</li><li>Conduct market and field visits to support the team</li><li>Provide coaching, direction, and motivation</li></ul>3️ Customer &amp; Market Engagement<ul><li>Take ownership of key retail customer relationships</li><li>Resolve inquiries, complaints, and service issues promptly</li><li>Ensure excellent customer experience at all touch points</li><li>Maintain strong relationships with retail distributors and partners</li><li>Conduct retail market analysis covering:</li><li>&ndash; Pricing trends&ndash; Competitor activity&ndash; Consumer demand&ndash; New technologies</li><li>4️ After-Sales &amp; Service Quality</li><li>Ensure after-sales service standards are upheld</li><li>Work closely with operations and technical support teams</li><li>Ensure warranty, service, and follow-up processes are executed properly</li></ul>5️ Internal Coordination<ul><li>Act as the main link between the retail sales team and Head Office departments:</li><li>&ndash; Design&ndash; Production&ndash; Logistics&ndash; Finance</li><li>Ensure:</li><li>&ndash; Smooth order processing&ndash; Delivery tracking&ndash; Pricing alignment&ndash; Handling of client customization requests</li><li>6️ Reporting &amp; Governance</li><li>Submit regular retail performance reports</li><li>Track KPIs and sales dashboards</li><li>Support company revenue and profitability targets</li><li>Ensure compliance with approved pricing and commercial policies</li></ul>Key Performance Indicators (KPIs)Weekly<ul><li>Store visits completed</li><li>Sales pipeline updates</li><li>Follow-up actions closed</li></ul>Monthly<ul><li>Sales vs Target</li><li>Conversion Rate</li><li>Branch &amp; Individual KPIs</li><li>Customer satisfaction</li></ul>Annual<ul><li>Achievement of total retail sales target</li><li>Market share growth</li><li>Key customer retention</li><li>Branch performance improvement</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or a related field</li></ul>Experience Requirements<ul><li>5+ years of B2C retail sales experience</li><li>Preferably in lighting, construction materials, or technical product sectors</li><li>Proven experience managing and motivating regional retail sales teams</li><li>Strong leadership and communication skills</li><li>Customer-focused mindset</li></ul>Personal Attributes<ul><li>Strong leadership presence</li><li>Analytical and structured</li><li>Results-driven and proactive</li><li>High emotional stability</li><li>Excellent communication</li><li>Integrity and professionalism</li></ul>Job Type: Full-timeLocation:<ul><li>Riyadh (Preferred)</li></ul>Work Location: In person

Sale Manager Retail

Marriott International

<div>Additional Information 
Job Number26209975 
Job CategoryProperty Leadership 
LocationThe Ritz-Carlton Residences Diriyah Signature Collection, Diriyah Gate, Riyadh, Saudi Arabia, Saudi Arabia, 8000 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
Position: Residences General Manager
Property: The Ritz-Carlton Residences, Diriyah 
Units: 106 Luxury Residences
About the Role
An exceptional leadership opportunity awaits at The Ritz-Carlton Residences, Diriyah&mdash;the Kingdom&rsquo;s first branded residential community delivered by one of the world&rsquo;s most iconic luxury brands. This landmark development sets a new benchmark for refined living, combining exquisitely designed residences with world-class amenities and the legendary service excellence synonymous with Ritz-Carlton.
As Residences General Manager, you will have full responsibility for the leadership, strategy, and overall performance of this exclusive residential community. You will shape a seamless, elevated living experience for residents while upholding brand standards, driving operational excellence, and fostering strong relationships with owners, stakeholders, and partners. This role is ideal for a seasoned luxury leader who thrives in a relationship-driven environment and is passionate about creating exceptional residential experiences.
Key Responsibilities
Leadership &amp; Strategy
<ul><li>Provide visionary leadership and strategic direction for the overall operation of the residences</li>
<li>Foster a high-performance, service-driven culture aligned with The Ritz-Carlton brand values</li>
<li>Act as the primary representative of the residences with owners, residents, developers, and key stakeholders</li>
</ul>Resident Experience
<ul><li>Ensure delivery of a personalized, luxury residential experience that exceeds owner and resident expectations</li>
<li>Build trusted relationships with residents, proactively addressing needs, concerns, and opportunities for enhancement</li>
<li>Champion service innovation and continuous improvement across all touchpoints</li>
</ul>Operations &amp; Asset Management
<ul><li>Oversee all day-to-day residential operations including facilities, housekeeping, concierge, security, and lifestyle services</li>
<li>Ensure the property is impeccably maintained and reflects the highest standards of luxury living</li>
<li>Partner closely with engineering and facilities teams to manage preventive maintenance and capital planning</li>
</ul>Financial &amp; Commercial Oversight
<ul><li>Develop and manage annual budgets, forecasts, and financial plans</li>
<li>Ensure cost controls, revenue optimization, and long-term asset value protection</li>
<li>Oversee service charge budgets and transparent financial communication with owners</li>
</ul>Governance &amp; Compliance
<ul><li>Ensure compliance with brand standards, legal requirements, and local regulations</li>
<li>Support the governance framework, including owner associations and board engagement where applicable</li>
<li>Manage risk, safety, and security to protect residents, employees, and the asset</li>
</ul>Candidate Profile
<ul><li>Proven senior leadership experience as a General Manager or Director of Operations within luxury hotels, branded residences, or high-end mixed-use developments</li>
<li>Strong background in luxury service delivery, operations, and stakeholder management</li>
<li>Commercially astute with experience managing budgets, service charges, and financial performance</li>
<li>Exceptional interpersonal and communication skills, with the ability to build credibility and trust at senior levels</li>
<li>Experience in the Middle East and/or branded residential environments is highly desirable</li>
<li>Arabic language capability would be an advantage</li>
</ul>Why Join Us
This is a rare opportunity to lead a flagship residential development under one of the world&rsquo;s most prestigious luxury brands, playing a pivotal role in shaping the future of branded living in the Kingdom. You will be empowered to leave a lasting legacy while delivering an unparalleled residential experience in one of Saudi Arabia&rsquo;s most culturally significant destinations.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-MM1
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div> 
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Residences General Manager - The Ritz-Carlton Residences Diriyah

Tamkeen Human Resource (THR)

<div>
 
 
 Role-Specific Responsibilities &amp; Requirements:
 
 
 <ul>
 <li>
 The Project Manager will oversee the full scope of VIP client services, including managing and coordinating personal assistants, private chauffeurs, babysitter&rsquo;s services, and any other dedicated support staff required to deliver a high-end service. This role ensures that every aspect from transportation and personal support to guest hospitality is executed with discretion, professionalism, and consistency with our luxury brand standards.
 </li>
 <li>
 Anticipate VIP clients&rsquo; needs and preferences proactively; take initiative to deliver personalized, tailored services that exceed expectations.
 </li>
 <li>
 Handle escalated issues or complaints, especially sensitive or high-stakes ones promptly and professionally while maintaining confidentiality.
 </li>
 <li>
 Supervise, train and motivate a dedicated VIP-services team ensuring team performance, professionalism, and consistent adherence to luxury service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in hospitality management, Business Administration, Hotel Management, or a related field.
 </li>
 <li>
 Preferably concierge management experience
 </li>
 <li>
 Experience: 3&ndash;5 years of proven experience working with VIP or high-profile clients ideally within luxury hospitality, private concierge services, elite guest relations, or similar high-end client-service environments.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication &amp; interpersonal skills confident working with VIP/high‑profile clients.
 </li>
 <li>
 Strong leadership, team coordination, and staff‑management capabilities.
 </li>
 <li>
 Great attention to detail and strong organizational skills, able to handle complex, multi‑layered schedules.
 </li>
 <li>
 Effective problem‑solving and decision‑making under pressure, especially in time‑sensitive VIP contexts.
 </li>
 <li>
 Commitment to confidentiality, professionalism, and maintaining a luxury‑brand standard of service.
 </li>
 </ul>
</div>

Project Manager

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

We&rsquo;re Hiring: Customer Sales AssociatesLocation: Qiddiya City,Riyadh, Saudi ArabiaOpen Positions: 15 / Freshers /Experienced from Saudi Arabia !The client is hiring Customer Sales Associates to deliver an exceptional guest experience at one of Saudi Arabia&rsquo;s most exciting entertainment destinations.Role Overview<ul><li>Assist guests with ticket sales, promotions, and park information</li><li>Deliver excellent customer service and upselling at sales counters</li><li>Handle cash/POS transactions accurately</li><li>Support daily sales operations across the theme park</li></ul>Job Type: Full-timeWork Location: In person

Customer Sales Associate

O100

<div>
 
 
 Location - Riyadh
 
 , with
 
 frequent travel to other cities
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 The Retail Manager is responsible for the
 
 overall performance, execution quality, and operational coordination of the retail store network
 
 , with
 
 direct reporting lines from store managers and store teams
 
 .
 
 
 The role focuses on driving sales performance through KPI tracking, operational discipline, strong field presence, and consistent execution, within a luxury fragrance retail environment.
 
 
 This is a
 
 hands-on, performance-driven role
 
 for someone passionate about retail, people, and fragrances, who thrives in a
 
 fast-paced, fast-growing organization
 
 .
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Retail Performance &amp; KPI Ownership
 
 
 <ul>
 <li>
 Full ownership of
 
 retail performance across all reporting stores
 
 </li>
 <li>
 Track, analyze, and manage
 
 retail KPIs
 
 (sales, conversion, ATV, UPT, productivity, profitability)
 </li>
 <li>
 Drive achievement of sales and performance targets
 </li>
 <li>
 Ensure performance data is translated into
 
 clear actions and measurable improvements
 
 </li>
 <li>
 Conduct regular performance reviews with store managers
 </li>
 <li>
 Be strongly motivated by results and continuous improvement
 </li>
 </ul>
 
 
 
 
 
 Store Leadership &amp; Reporting Line Management
 
 
 <ul>
 <li>
 Act as the
 
 direct manager for store managers and store teams
 
 </li>
 <li>
 Ensure clear communication of objectives, priorities, and expectations
 </li>
 <li>
 Monitor store-level execution, discipline, and performance
 </li>
 <li>
 Address performance gaps in a factual, structured, and solution-oriented manner
 </li>
 <li>
 Support recruitment, onboarding, and performance management in coordination with HR
 </li>
 </ul>
 
 
 
 
 
 Store Operations &amp; Network Coordination
 
 
 <ul>
 <li>
 Coordinate and oversee the operations of existing stores
 </li>
 <li>
 Ensure stores are consistently ready for business
 </li>
 <li>
 Identify operational issues and implement practical solutions
 </li>
 <li>
 Ensure compliance with company procedures, mall rules, and brand standards
 </li>
 <li>
 Follow up on maintenance, repairs, and operational needs
 </li>
 </ul>
 
 
 
 
 
 Field Presence &amp; Store Visits
 
 
 <ul>
 <li>
 Maintain a
 
 strong field presence
 
 with regular store visits in
 
 Riyadh and other regions
 
 </li>
 <li>
 Evaluate stores on performance, execution, merchandising, and overall condition
 </li>
 <li>
 Provide clear, documented follow-up actions after each visit
 </li>
 <li>
 Go the
 
 extra mile
 
 to support stores when required
 </li>
 </ul>
 
 
 
 
 
 Merchandising &amp; Luxury Execution
 
 
 <ul>
 <li>
 Ensure merchandising execution reflects
 
 luxury positioning and brand standards
 
 </li>
 <li>
 Monitor displays, testers, POSM, and product presentation
 </li>
 <li>
 Ensure strong attention to detail in visual execution
 </li>
 <li>
 Coordinate with brand partners on launches and merchandising updates
 </li>
 <li>
 Ensure merchandising supports commercial performance
 </li>
 </ul>
 
 
 
 
 
 New Store Openings &amp; Expansion
 
 
 <ul>
 <li>
 Participate actively in
 
 new store openings
 
 </li>
 <li>
 Support operational preparation, staffing, and execution
 </li>
 <li>
 Ensure smooth opening and post-opening stabilization
 </li>
 <li>
 Contribute to network expansion initiatives
 </li>
 </ul>
 
 
 
 
 
 
 Profile &amp; Mindset
 
 
 
 <ul>
 <li>
 Strong passion for
 
 retail, people, luxury, and fragrances
 
 </li>
 <li>
 
 Performance-driven, data-driven, and factual
 
 </li>
 <li>
 Pro-active, nimble, and solution-oriented
 </li>
 <li>
 Detail-oriented with strong execution discipline
 </li>
 <li>
 Comfortable managing multiple stores and priorities
 </li>
 <li>
 Adaptable to a
 
 fast-paced, fast-growing retail environment
 
 </li>
 <li>
 Hands-on leader with strong field presence
 </li>
 </ul>
 
 
 
 
 
 
 Education, Experience &amp; Background
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Management, Marketing, Retail Management, or related field
 
 </li>
 <li>
 Equivalent professional experience in retail management will be considered
 </li>
 <li>
 Proven experience managing retail stores with
 
 direct reporting lines
 
 </li>
 <li>
 Multi-store retail management experience preferred
 </li>
 <li>
 Experience in
 
 luxury, premium, or fragrance retail
 
 is a strong advantage
 </li>
 <li>
 Strong understanding of retail KPIs and operational performance
 </li>
 <li>
 Willingness to travel frequently as part of the role
 </li>
 </ul>
 
 
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 A key leadership role in a
 
 rapidly growing retail network
 
 </li>
 <li>
 Direct impact on performance, execution, and expansion
 </li>
 <li>
 Exposure to luxury brands and fragrances
 </li>
 <li>
 Dynamic environment with strong growth opportunities
 </li>
 </ul>
 
 
</div>

Retail Manager

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