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sr. business process analyst iii (6456) Jobs in Washington

sr. business process analyst iii (6456)

analyst, data & analytics Jobs in Washington

analyst, data & analytics

business intelligence analyst

BECU

<div><div>Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?<br>
<br>
Our &ldquo;people helping people&rdquo; philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.<br>
<br>
While we&rsquo;re proud of our history, we&rsquo;re even more excited about our future. With business and technology transformation on the horizon, there&rsquo;s never been a better time to be part of BECU.</div><div></div><div><b>
PAY RANGE</b></div><div></div>
The Target Pay Range for this position is $128,900.00-$157,500.00 annually. The full Pay Range is $99,900.00 - $186,400.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.<div></div><div><b>
BENEFITS</b> &ndash; because <b><i>people helping people </i></b>starts with supporting <b><i>you</i></b></div><ul><li><div><b>
401(k) Company Match (up to 3%)</b></div></li><li><div><b>
4% annual contribution to your 401(k) by BECU</b></div></li><li><div>
Medical, Dental and Vision (family contributions as well)</div></li><li><div>
PTO Program + Exchange Program</div></li><li><div>
Tuition Reimbursement Program</div></li><li><div>
BECU Cares volunteer time off + donation match</div></li></ul><div></div><div><b>
To join our dynamic team, we require candidates to be residents of WA, CA, VA, NC, OR, ID, AZ, TX, GA, or SC.</b> If you&rsquo;re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays &amp; Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.</div><div></div><div><b>
IMPACT YOU&rsquo;LL MAKE</b></div><div></div><div>
As a Sr. Business Intelligence Analyst at BECU, you&rsquo;ll play a critical role in shaping how data is structured, transformed, and delivered across the enterprise. This is not a role focused on simply consuming data or building reports, building data pipelines &mdash; it&rsquo;s an opportunity to utilize your knowledge of traditional and modern data warehouse concepts, data flows and modeling, to create scalable, robust and secure Enterprise BI solutions that enable users to build meaningful business insights for informed business decisions.</div><div></div><div>
You&rsquo;ll partner across business and technology teams to design scalable, data-driven solutions that support strategic decision-making. By bringing strong communication skills, systems-thinking mindset and owning solutions end-to-end, you&rsquo;ll ensure the data powering our decisions is accurate, reliable, and aligned to business outcomes. Your work will directly influence how BECU leverages data to improve operations and elevate member experience.</div><div></div><div><b>
WHAT YOU&rsquo;LL DO</b></div><ul><li><b>
Design Scalable Data Solutions: </b>Influence and design data models, structures, and transformation logic that enable accurate and consistent reporting across the organization.</li></ul><ul><li><b>
Own End-to-End Delivery: </b>Lead the full lifecycle of analytical solutions, including requirements gathering, data mapping, solution design, validation, and implementation.</li></ul><ul><li><b>
Bridge Business &amp; Technology: </b>Serve as a liaison between business stakeholders and technical teams, translating complex needs into structured, data-driven solutions grounded in system capabilities.</li></ul><ul><li><b>
Partner on Data Systems &amp; Architecture: </b>Collaborate with data engineering and technology teams to ensure data pipelines, warehouse structures, and reporting layers align with business objectives.</li></ul><ul><li><b>
Ensure Data Integrity &amp; Flow: </b>Evaluate and improve data lineage, system interactions, and data quality across platforms to ensure reliability and scalability of solutions.</li></ul><ul><li><b>
Drive Continuous Improvement: </b>Identify gaps in data structure, accessibility, and usability, and recommend enhancements that improve process, performance and efficiency.</li></ul><ul><li><b>
Lead Testing &amp; </b><b>Troubleshooting: </b>Guide data validation and testing efforts, lead UAT and resolve issues, to ensure solution meets business and technical requirements.</li></ul><ul><li><b>
Mentor &amp; Elevate Others: </b>Provide guidance and mentorship to analysts, promoting best practices in data modeling, problem-solving, and solution design.</li></ul><ul><li><b>
Support Critical Operations: </b>Provide on-call support when needed to ensure continuity of service and timely resolution of data-related issues.</li></ul><ul><li><b>
Take on Additional </b><b>Responsibilities: </b>Perform other duties as assigned to support evolving business and data needs.</li></ul><div></div><div>
This isn&rsquo;t just about ticking off tasks on a list. It's about making a significant, positive change in BECU&rsquo;s data and analytics journey, where your contributions are valued, and your growth is continually fostered.</div><div></div><div><b>
WHAT YOU&rsquo;LL GAIN</b></div><ul><li>
The opportunity to shape how data is built, structured, and leveraged across the enterprise</li></ul><ul><li>
High visibility across business and technology teams, with the ability to influence strategic decisions</li></ul><ul><li>
The chance to deepen your expertise in modern data platforms, solution design, and enterprise data systems</li></ul><ul><li>
Exposure to complex, high-impact initiatives that strengthen both your technical and business acumen</li></ul><ul><li>
A collaborative environment that values innovation, ownership, and continuous improvement</li></ul><div></div><div><b>
QUALIFICATIONS</b></div><div></div><div><b><i>
Minimum Qualifications</i></b></div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Business, or a related field &mdash; or equivalent work experience</li></ul><ul><li>
Minimum 7 years of experience delivering data and business intelligence solutions in complex environments, with advanced proficiency in SQL and working knowledge of relational and non-relational databases</li></ul><ul><li>
Hands-on experience with data warehousing concepts, including data modeling, architecture, ETL/ELT processes and data pipelines, and data flows from source systems through integration and presentation for end-user consumption</li></ul><ul><li>
Proven ability to collaborate and manage stakeholder engagement by working across business and technical teams to gather functional and technical requirements, perform business and data analysis, design and deliver scalable data solutions, data models, data structures, reports and dashboards</li></ul><ul><li>
Working knowledge of Software Development Life Cycle (SDLC) and Agile methodologies, with demonstrated experience owning solutions end-to-end from requirements through delivery</li></ul><ul><li>
Analytical and problem-solving skills, with the ability to identify root causes and implement scalable, robust solutions</li></ul><div></div><div><b><i>
Desired Qualifications</i></b></div><ul><li>
Advanced degree preferred.</li></ul><ul><li>
Advanced level knowledge of data manipulation languages and tools such as Python, Alteryx, tableau, Power, BI, etc.</li></ul><ul><li>
Understanding of Cloud Computing and modern data platform technologies such as Snowflake, Databricks, Azure, AWS, Google Analytics, etc.</li></ul><ul><li>
Conversant with Machine Learning, Artificial Intelligence concepts, tools and technologies.</li></ul><ul><li>
Experience with Finance/Fintech applications, systems, processes and best practices</li></ul><div></div><div><b>
JOIN THE JOURNEY</b></div><div></div><div>
Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions don&rsquo;t just fill a role but fuel the growth and success of BECU? This is more than a job &ndash; it&rsquo;s a chance to elevate your career, skills, and future, all while contributing to the robust operational landscape of BECU.</div><div></div><div>
Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let&rsquo;s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney</div><div></div><h2 class="jobSectionHeader"><b>
EEO Statement:</b></h2><div><br>
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.</div></div><div></div>
<br><div><p>About Us</p><p></p><div><div><div><div><div><b>
Job Alerts:</b> If you would like to be kept informed of new potential opportunities<div></div> You will be asked to create an account if you do not already have one.</div><div></div><div>
From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. With 90 years and over one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.</div><div></div><div>
As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before-but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.</div></div></div></div></div></div><div></div>

Sr Business Intelligence Analyst

Adept Consulting Services, Inc.

<div>
 <strong>
  Duration:
 </strong>
 12-month contract (high likelihood of extension to 24+ months)
 <br/>
 <br/>
 <strong>
  Travel:
 </strong>
 None required
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 We are seeking a
 <strong>
  mid-level Business Analyst
 </strong>
 with strong experience in
 <strong>
  business intelligence and reporting tools
 </strong>
 to support a long-term, high-impact initiative. This role is ideal for someone who can
 <strong>
  translate business reporting needs into actionable insights
 </strong>
 and work effectively in a fully remote environment.
 <br/>
 <br/>
 This is a
 <strong>
  minimum 1-year commitment
 </strong>
 , with strong potential for extension and continued engagement based on performance.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Gather, analyze, and interpret business reporting requirements
  </li>
  <li>
   Translate stakeholder needs into clear, actionable reporting specifications
  </li>
  <li>
   Work closely with technical teams to support development of dashboards and reports
  </li>
  <li>
   Validate and ensure accuracy of reporting outputs across BI tools
  </li>
  <li>
   Collaborate with stakeholders to refine reporting needs and improve data visibility
  </li>
  <li>
   Support ongoing enhancements and optimization of reporting solutions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5&ndash;7+ years of Business Analyst experience (mid-career level)
  </li>
  <li>
   Strong experience with Sisense, Power BI, or Tableau
  </li>
  <li>
   Proven ability to understand and interpret report requirements
  </li>
  <li>
   Experience working with data visualization and reporting tools
  </li>
  <li>
   Strong communication skills, with the ability to work with both technical and non-technical stakeholders
  </li>
  <li>
   Ability to work independently in a fully remote environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience working on data/reporting-heavy projects
  </li>
  <li>
   Familiarity with data validation and QA processes for reporting
  </li>
  <li>
   Prior experience in remote, distributed teams (especially East Coast-based teams)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k)
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Health Care Plan (Medical, Dental &amp; Vision)
  </li>
 </ul>
</div>


Business Analyst (BI and Reporting Focus)

TechOp Solutions International

<div>
 TechOp Solutions is seeking a highly analytical and detail-oriented Data Reporting Analyst to support a large contact center. This individual will play a critical role in ensuring all contractual data reporting requirements are met while driving data-informed decision-making across call center operations. The ideal candidate brings strong experience in Salesforce, contact center environments, and exposure to AI-driven tools and analytics used to optimize performance, workforce management, and customer engagement.
 <br/>
 <br/>
 <ul>
  <li>
   Plan, direct, and manage data reporting activities to ensure all contractual obligations are fulfilled accurately and on time
  </li>
  <li>
   Analyze large datasets to identify trends, patterns, and performance gaps across call center operations
  </li>
  <li>
   Develop and deliver inquiry information reports, dashboards, and data visualizations for stakeholders and DHS leadership
  </li>
  <li>
   Support program-specific analysis and develop data-driven strategies for issue resolution and process improvement
  </li>
  <li>
   Provide insights to support CSR workforce management, including staffing models, productivity tracking, and performance optimization
  </li>
  <li>
   Leverage AI and automation tools to enhance call center performance
  </li>
  <li>
   Ensure compliance with all contract data reporting requirements and quality standards
  </li>
  <li>
   Collaborate with program leadership
  </li>
  <li>
   Performs additional duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree (BS/BA) required
  </li>
  <li>
   Minimum 4+ years of experience in a data reporting or data analyst role
  </li>
  <li>
   Strong skills in data analysis, trend identification, and reporting visualization tools (e.g., Power BI, Tableau, Excel)
  </li>
  <li>
   Ability to translate data into actionable insights and operational strategies
  </li>
  <li>
   Excellent communication skills with experience supporting government stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hands-on experience with Salesforce reporting and analytics tools
  </li>
  <li>
   Experience supporting call center or contact operations
  </li>
  <li>
   Experience leveraging AI tools or automation in a call center environment (e.g., predictive analytics, chatbots, workforce optimization tools)
  </li>
  <li>
   Experience supporting performance metrics, SLAs, and KPI-driven environments
  </li>
  <li>
   Active Security Clearance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TechOp, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The tentative wage for this role is $80,000 - $110,000.
 <br/>
 <br/>
 TechOp Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
</div>


Data Reporting Analyst

MetroStar

<div>
 <p>
  As a
  <strong>
   Sr. Business Process Analyst III
  </strong>
  , you&rsquo;ll analyze and optimize the operational processes that power mission-critical communications and technology services, with the goal of driving measurable impact across the federal government. Our engineering and operations division is responsible for ensuring secure, reliable, and highly available systems that support essential government functions, and you&rsquo;ll strengthen that mission by streamlining workflows, improving operational efficiency, and implementing standardized procedures and performance metrics that enhance incident response and long-term service reliability.
 </p>
 <p>
  We know that you can&rsquo;t have great technology services without amazing people. At MetroStar, we are
  <strong>
   obsessed
  </strong>
  with
  <strong>
  </strong>
  our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
 </p>
 <p>
  If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
 </p>
 <p>
  <strong>
   What you&rsquo;ll do:
  </strong>
 </p>
 <ul>
  <li>
   Analyze operational workflows across engineering, cybersecurity, and service support teams to identify process gaps and improvement opportunities
  </li>
  <li>
   Map, document, and standardize operational processes supporting mission-critical communications and IT services
  </li>
  <li>
   &nbsp;Evaluate incident response, escalation, and service request workflows to improve response times and operational efficiency
  </li>
  <li>
   Facilitate working sessions with engineering and operations teams to refine procedures and implement improved workflows
  </li>
  <li>
   Develop process maps, SOPs, playbooks, and operational documentation supporting technical operations
  </li>
  <li>
   Define and track operational metrics and performance indicators that measure service reliability and operational effectiveness
  </li>
  <li>
   Analyze ticketing, monitoring, and operational data to identify trends and drive continuous improvement initiatives
  </li>
  <li>
   Coordinate process improvements with technical leads and program leadership to ensure seamless operational integration
  </li>
  <li>
   Capture lessons learned from incidents and operational events and incorporate improvements into standard procedures
  </li>
  <li>
   Provide recommendations to leadership that strengthen operational readiness, reliability, and mission continuity
  </li>
 </ul>
 <p>
  <strong>
   What you&rsquo;ll need to succeed:
  </strong>
 </p>
 <ul>
  <li>
   Active TS/SCI clearance and ability to operate in a highly secure, mission-critical government environment
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Information Systems, Engineering, or related discipline. Additional relevant experience may substitute for degree requirements.
  </li>
  <li>
   10+ years of experience in business process engineering/analysis, operational process improvement, or service delivery optimization supporting enterprise IT or mission operations environments
  </li>
  <li>
   Demonstrated experience analyzing and improving operational workflows supporting engineering, infrastructure, cybersecurity, or service operations teams
  </li>
  <li>
   Experience developing process documentation, SOPs, operational playbooks, and workflow diagrams (BPMN, Visio, Lucidchart, or similar tools)
  </li>
  <li>
   Experience facilitating cross-functional operational improvement initiatives involving engineering, operations, and leadership stakeholders
  </li>
  <li>
   Familiarity with IT operations environments utilizing monitoring, observability, and ticketing platforms (e.g., Splunk, SolarWinds, Jira, or similar systems)
  </li>
  <li>
   Experience improving incident management, escalation workflows, or operational response processes
  </li>
  <li>
   Ability to develop and track operational performance metrics and service delivery KPIs
  </li>
  <li>
   Strong communication skills with the ability to translate technical workflows into standardized operational processes
  </li>
 </ul>
 <p>
  SALARY RANGE: &nbsp;$165,000 - $207,000
 </p>
 <p>
  The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:&nbsp;
 </p>
 <ul>
  <li>
   The candidate's professional background and relevant work experience
  </li>
  <li>
   The specific responsibilities of the role and organizational needs
  </li>
  <li>
   Internal equity and alignment with current team compensation
  </li>
  <li>
   This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
  </li>
  <ul>
   <li>
    Performance-based bonuses
   </li>
   <li>
    Company-paid training and/or certifications
   </li>
   <li>
    Referral bonuses
   </li>
  </ul>
 </ul>
 <p>
  <em>
   To apply for this position, please submit your resume via the form below or through our careers page:&nbsp;https://www.metrostar.com/jobs/
  </em>
 </p>
 <p>
  <strong>
   Application Deadline:&nbsp;
  </strong>
  Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.
 </p>
 <p>
  <strong>
   Additional Compensation
  </strong>
  : This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.
 </p>
 <p>
  <strong>
   Benefits
  </strong>
  : All full-time employees are eligible to participate in our benefits programs:
 </p>
 <ul>
  <li>
   Health, dental, and vision insurance
  </li>
  <li>
   401(k) retirement plan with company match
  </li>
  <li>
   Paid time off (PTO) and holidays
  </li>
  <li>
   Parental Leave and dependent care
  </li>
  <li>
   Flexible work arrangements
  </li>
  <li>
   Professional development opportunities
  </li>
  <li>
   Employee assistance and wellness programs
  </li>
 </ul>
 <p>
  Like we said,
  <strong>
   we are
  </strong>
  big fans of our people. That&rsquo;s why
  <strong>
   we offer
  </strong>
  a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
 </p>
 <p>
  <strong>
   Commitment to Non-Discrimination
   <br/>
  </strong>
  All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
 </p>
 <p>
  &nbsp;
  <strong>
   What we want you to know:
  </strong>
 </p>
 <p>
  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
 </p>
 <p>
  &nbsp;
  <strong>
   Not ready to apply now?&nbsp;
  </strong>
 </p>
 <p>
  Sign up to join our newsletter here.
 </p>
</div>


Sr. Business Process Analyst III (6456)

Metrostar Systems

<div><p>As a <b>Sr. Business Process Analyst III</b>, you'll analyze and optimize the operational processes that power mission-critical communications and technology services, with the goal of driving measurable impact across the federal government. Our engineering and operations division is responsible for ensuring secure, reliable, and highly available systems that support essential government functions, and you'll strengthen that mission by streamlining workflows, improving operational efficiency, and implementing standardized procedures and performance metrics that enhance incident response and long-term service reliability.</p>
<p>
We know that you can't have great technology services without amazing people. At MetroStar, we are <b>obsessed </b>with<b> </b>our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.</p>
<p>
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!</p>
<p><b>
What you'll do:</b></p>
<ul>
<li>Analyze operational workflows across engineering, cybersecurity, and service support teams to identify process gaps and improvement opportunities</li>
<li>Map, document, and standardize operational processes supporting mission-critical communications and IT services</li>
<li> Evaluate incident response, escalation, and service request workflows to improve response times and operational efficiency</li>
<li>Facilitate working sessions with engineering and operations teams to refine procedures and implement improved workflows</li>
<li>Develop process maps, SOPs, playbooks, and operational documentation supporting technical operations</li>
<li>Define and track operational metrics and performance indicators that measure service reliability and operational effectiveness</li>
<li>Analyze ticketing, monitoring, and operational data to identify trends and drive continuous improvement initiatives</li>
<li>Coordinate process improvements with technical leads and program leadership to ensure seamless operational integration</li>
<li>Capture lessons learned from incidents and operational events and incorporate improvements into standard procedures</li>
<li>Provide recommendations to leadership that strengthen operational readiness, reliability, and mission continuity</li>
</ul>
<p><b>What you'll need to succeed:</b></p>
<ul>
<li>Active TS/SCI clearance and ability to operate in a highly secure, mission-critical government environment</li>
<li>Bachelor's degree in Business, Information Systems, Engineering, or related discipline. Additional relevant experience may substitute for degree requirements.</li>
<li>10+ years of experience in business process engineering/analysis, operational process improvement, or service delivery optimization supporting enterprise IT or mission operations environments</li>
<li>Demonstrated experience analyzing and improving operational workflows supporting engineering, infrastructure, cybersecurity, or service operations teams</li>
<li>Experience developing process documentation, SOPs, operational playbooks, and workflow diagrams (BPMN, Visio, Lucidchart, or similar tools)</li>
<li>Experience facilitating cross-functional operational improvement initiatives involving engineering, operations, and leadership stakeholders</li>
<li>Familiarity with IT operations environments utilizing monitoring, observability, and ticketing platforms (e.g., Splunk, SolarWinds, Jira, or similar systems)</li>
<li>Experience improving incident management, escalation workflows, or operational response processes</li>
<li>Ability to develop and track operational performance metrics and service delivery KPIs</li>
<li>Strong communication skills with the ability to translate technical workflows into standardized operational processes</li>
</ul>
<p>SALARY RANGE: $165,000 - $207,000</p>
<p>
The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:</p>
<ul>
<li>The candidate's professional background and relevant work experience</li>
<li>The specific responsibilities of the role and organizational needs</li>
<li>Internal equity and alignment with current team compensation</li>
<li>This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:</li>
<li><ul><li>Performance-based bonuses</li>
<li>Company-paid training and/or certifications</li>
<li>Referral bonuses</li>
</ul></li>
</ul><div><p><i>To apply for this position, please submit your resume via the form below or through our careers page: </i><i>https://www.metrostar.com/jobs/</i></p>
<p><b>
Application Deadline:</b> Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.</p>
<p><b>
Additional Compensation</b>: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.</p>
<p><b>
Benefits</b>: All full-time employees are eligible to participate in our benefits programs:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>401(k) retirement plan with company match</li>
<li>Paid time off (PTO) and holidays</li>
<li>Parental Leave and dependent care</li>
<li>Flexible work arrangements</li>
<li>Professional development opportunities</li>
<li>Employee assistance and wellness programs</li>
</ul>
<p>Like we said, <b>we are </b>big fans of our people. That's why <b>we offer</b> a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.</p>
<p><b>
Commitment to Non-Discrimination</b><br>
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.</p>
<p>
 <b>What we want you to know:</b></p>
<p>
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</p>
<p>
 <b>Not ready to apply now?</b></p>
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Sign up to join our newsletter here.</p></div></div>

Metropolitan Police Department of the District of Columbia

<div><div><div><div><p>There is only one city in the country that can say it is the Nation&rsquo;s Capital &ndash; Washington, D.C. Given that distinction, The Metropolitan Police Department is the premiere law enforcement organization in the city. We receive over 22 million visitors a year, have almost 700,000 residents, and 21,000 private business. The Department consists of more than 4,200 members: approximately 3,550 sworn members and over 650 civilian employees. We are one of the most diverse and highly trained departments in the country. We have the honor of safeguarding and protecting not only our nation&rsquo;s residents, but also people from all over the world.</p><p>
The Metropolitan Police Department (MPD) offers an attractive benefits package. The benefits package includes competitive compensation, health insurance, prescription drug coverage, dental, vision, short- and long-term disability and life insurance, as well a strong retirement benefit and savings options. Employees are also eligible for our employer contributed 401a plan after one year of employment. Additional perks such as discounts on wireless carriers, gym memberships, amusement park tickets and much more! Additional information can be found at: DCHR Benefits</p><p>
This position is located in the Metropolitan Police Department (MPD), Technical and Analytical Services Bureau (TASB), Applications Management Division, Data Quality Branch. The incumbent is responsible for monitoring field reports and data stored in computer applications of varying degrees of complexity, accuracy and legibility to determine the appropriateness of initial classifications and other information.</p><p>
This Data Analyst position is covered under the National Association of Government Employees (NAGE) bargaining unit and you may be required to pay an agency fee through direct payroll deductions.</p><p>
The incumbent will be responsible for the following:</p><ul><li>
Examines and evaluates automated field reports and data stored in computer applications of varying degrees of complexity, accuracy and legibility to determine the appropriateness of initial classifications and other information entered by field reporting units and citizens. This may include incident reports, offense reports, traffic crash reports, arrest reports, DUI arrest reports, citizens-online reports, missing persons reports, field contact reports, etc.</li><li>
Screens reports for data quality to determine that all required crime or crash related information is present in an acceptable form and secures any further information required prior to officially approving the report.</li><li>
Ensures report data quality accuracy related to codes and related fields for both crime and crash incidents.</li><li>
Verifies and reclassifies, as necessary, the reports for Federal Bureau of Investigation (FBI) National Incident Based Reporting System (NIBRS) and Uniform Crime Reporting (UCR) Standards, as well as the Federal Motor Carrier Safety Administration (FMCSA)-Minimum Model Uniform Crash Criteria (MMUCC) Guidelines. Records any reclassifications into the relevant database/software application.</li><li>
Corresponds with citizens and officers via email and/or telephone to improve the completeness and clarify of the content in their report for data quality purposes.</li><li>
Maintains records of reports that have been rejected, updated, re-coded, etc., and the reason for these actions. Provides this documentation when needed for audit purposes.</li><li>
Provides more efficient methods for procedural processing. This includes testing and providing feedback on application functionality, as well as serving as a team leader in business process development.</li><li>
Maintains and consults a reference library of: DC Code statutes; FBI, NIBRS and UCR procedures; written Departmental Directives; Teletypes; criminal arrest procedures; training guides and relevant memorandums; and Traffic Crash, Commercial Vehicles, and Citizen Online procedures.</li><li>
Develops complex queries (SQL) used by reporting environments and data-driven dashboard applications, including queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.</li><li>
Designs and implements reports using MS Excel, OneDrive, R, Tableau, or other reporting tools. Uses data and metrics to draw business insights, with a special focus on efficiency, easing administrative burden, improving information products and reports.</li><li>
Prepares records, correspondence and reports using word processing and spreadsheet applications that assist with improving the quality and accuracy of MPD&rsquo;s data.</li><li>
Performs audits on statistics to ensure all information is complete and accurate, as needed.</li><li>
Visits police districts and specialized units to familiarize members with Data Quality Branch functions. Gathers requirements when districts require a new BI report to make their process more effective and efficient.</li><li>
Determines whether irregularities affect the validity of the information contained in reports.</li><li>
Provides on-the-job training to new or less-experienced professional or sworn members. This includes serving as a subject matter expert or &ldquo;go-to&rdquo; person for less senior staff needing assistance reviewing more complex reports.</li><li>
Provides regular procedural and technical support of the Records Management System and responds to any sworn member, court representative or citizen requests.</li><li>
Establishes and implements effective requirements practices, including use and continuous improvement of a data requirements process and tools. Implements ways to reuse requirements across projects.</li><li>
Asks probing questions to fully understand business requirements and provide feedback to the business on the implications of requests</li><li>
Quickly understands issues and challenges faced by the business. Accurately and concisely articulates issues, risks, questions, and recommendations to customers, team members and management.</li><li>
Builds and maintains highly effective relationships with all MPD teams and vendors. Ensures relationships with the customers and cross-team members are professional and meet management expectations.</li><li>
Performs other related duties as assigned.</li></ul><p><b>
Qualifications</b></p><ul><li>
Knowledge in analytical and problem-solving skills, and the ability to plan long and short-term project work.</li><li>
Skilled in working closely with individuals and groups to identify issues, analyze alternatives, and resolve problems</li><li>
Skilled in preparing analytical reports and decision memos, identify policy or process issues, and offer multiple resolution options.</li><li>
Skilled in responding to people in a tactful manner; react quickly and appropriately to requests for information; establish and maintain cooperative working relationships with MPD&rsquo;s staff and others.</li><li>
Knowledge of project management principles and methods.</li><li>
Advanced expertise in Microsoft Excel or similar tools including BI tools. Knowledge of Cognos, Power BI and/or Tableau is preferred.</li><li>
Proficient in the use of personal computers and various software, such as Microsoft Word, Microsoft Visio, and PowerPoint.</li><li>
Knowledge in programming languages like SQL, analyzing and exploring the data, running queries and identifying and interpreting trends in data.</li><li>
Skill in using software database applications, with specific expertise in MPD&rsquo;s Records Management System (RMS).</li><li>
Ability to identify issues and problems, and recommend solutions for enterprise-level initiatives.</li><li>
Ability to communicate effectively both orally and in writing; prepares and presents written and oral presentations.</li><li>
Ability to respond to people in a tactful manner; reacts quickly and appropriately to requests for information; establish and maintain cooperative working relationships with MPD&rsquo;s staff and others.</li></ul><p><b>
Licensures, Certifications and other requirements</b><br>
N/A</p><p><b>
Education</b><br>
High School Diploma or Equivalent.</p><p><b>
Work Experience</b><br>
Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-11 grade level, or its non-District equivalent, gained from public or private sector. Specialized experience for this position includes, but is not limited to: understanding criminal code and procedures to conduct examination of documents and electronic records, and to code and classify reports; experience with operating various software packages and database applications to develop, maintain, and update contents and run queries to analyze data; and the ability to express and present ideas regarding complex topics through both written and oral communications.</p><p><b>
Work Environment</b><br>
Work location is in an office environment. Work is sedentary and may require walking and standing in conjunction with travel and attendance at meeting and conferences away from the work site and carrying light items, such as laptops, papers, books, small parts, and driving an automobile.</p><p><b>
Other Significant Factors</b><br>
Promotion Potential: No Known Promotion Potential</p><p>
This position is deemed as &quot;Security Sensitive&rdquo; pursuant to Chapter 4 of the D.C. Personnel Regulations, in addition to the general suitability screening and criminal background check (pre-employment and periodic), individuals may be subject to the following checks and tests:<br>
a. Traffic record check (as applicable);<br>
b. Pre-employment drug and alcohol test (as applicable);<br>
c. Consumer credit check (as applicable);<br>
d. Reasonable suspicion drug and alcohol test;<br>
e. Random drug and alcohol test;<br>
f. Return to duty or follow-up drug and alcohol test; and<br>
g. Post-accident or incident drug and alcohol test.</p><p>
The incumbent is required to possess and maintain a valid motor vehicle operator&rsquo;s permit.</p><p>
The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.</p><p>
Click here to review additional information Employee Disclosure &amp; Information for Applicants</p></div></div></div></div>

Data Analyst

Amtrak

<div><p><b>Your success is a train ride away!</b></p><p>
As we move America&rsquo;s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.</p><p></p><p><b><br>
Are you ready to join our team?</b></p><p>
Our values of &lsquo;Do the Right Thing, Excel Together and Put Customers First&rsquo; are at the heart of what matters most to us, and our Core Capabilities, &lsquo;Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety &amp; Security&rsquo; are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
Job Summary</b></h2></div><div><p>
Highly motivated experienced, and data-driven Lead Value Management Specialist to drive value optimization initiatives across our organization. The successful candidate will develop robust data dashboards and executive-level reports that will translate complex information into actionable business intelligence for strategic planning and resource allocation to maximize business value, improve efficiency, and enhance overall performance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions</b></h2></div><div><ul><li>
Identify key Portfolio-level business and engineering OKRs</li><li>
Initiate and progress LPM practices in DT portfolio, leveraging experience and proven practices</li><li>
Support Dir LPM in strategic management of Value Management demand and roadmap</li><li>
Partner with DPM team for Portfolio Roadmap and EPIC OKR adoption and a monthly value dashboard for value streams</li><li>
Build advanced analytics reports, dashboards and visualizations for executive audiences with minimal guidance</li><li>
Improve data quality through data-driven controls, analytics and oversight mechanisms to relentlessly improve and drive lean processes</li><li>
Develop and maintain complex data with multiple data sources into actionable business trends and KPIs</li><li>
Other duties as required or assigned</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Minimum Qualifications</b></h2></div><div><ul><li>
C4/N9 - Bachelor&rsquo;s Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience.</li><li>
6-9 years&rsquo; experience implementing lean practices/Lean Portfolio Management</li><li>
SAFE 6.0 LPM Certified</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
SAFE 6.0 Program Consultant</li><li>
EBAS Certified</li><li>
Agility Health Radar experience</li><li>
Power BI experience</li><li>
Atlassian Tools Knowledge</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Environmental Conditions/Physical Demands</b></h2></div></div></div><div></div><p>
The salary/hourly range is $103,700.00 &ndash; $134,460.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee&rsquo;s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee&rsquo;s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.</p><p></p><p><b><br>
Requisition ID:</b>166065</p><p><b>
Work Arrangement:</b>06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
<br>
<b>Relocation Offered:</b>No
<br>
<b>Travel Requirements:</b>Up to 25%</p><p><b>
You power our progress through your performance.</b></p><p>
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.</p><p><br>
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.</p><p>
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.</p><p><br>
In accordance with DOT regulations (49 CFR &sect; 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.</p><p></p><p><br>
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. &sect;1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.</p><p><br>
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.</p><p><br>
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.</p></div>

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