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business systems analyst

Kaiser Permanente

<div><div>The Senior Business Systems Analyst supports product development and full-stack software engineering teams by translating business needs into clear, actionable functional and non-functional requirements aligned with Microsoft 365, Power Platform, web, and AI-enabled solutions. This role partners with stakeholders and engineers to lead discovery, elicit requirements, and decompose complex business problems into user stories, acceptance criteria, and solution specifications that address UI/UX, data integration, security, compliance, and performance needs. Serving as the primary liaison between business and technical teams in Agile environments, the analyst ensures requirements are technically feasible, testable, and aligned with platform standards. The position collaborates with engineering and quality teams to validate solution designs, support testing strategies, and identify downstream impacts across systems and integrations. Additionally, the role maintains expertise in emerging technologies, advising stakeholders on platform capabilities, risks, and best practices to drive scalable, secure solutions.</div><div>
</div><div><b>
Job Summary:</b></div><p>
In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.</p><div><b><br>
Essential Responsibilities:</b></div><ul><li>
Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.</li><li>
Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.</li><li>
Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.</li><li>
Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.</li><li>
Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.</li><li>
Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.</li><li>
Maps current state against future state processes.</li><li>
Identifies the impact of requirements on upstream and downstream solution components.</li><li>
Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.</li><li>
Identifies and validates value gaps and opportunities for process enhancements or efficiencies.</li><li>
Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.</li><li>
Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.</li><li>
Participates in evaluating third-party vendors as directed.</li><li>
Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.</li><li>
Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Core)</b></div><ul><li>
Ambiguity/Uncertainty Management</li><li>
Attention to Detail</li><li>
Business Knowledge</li><li>
Communication</li><li>
Critical Thinking</li><li>
Cross-Group Collaboration</li><li>
Decision Making</li><li>
Dependability</li><li>
Diversity, Equity, and Inclusion Support</li><li>
Drives Results</li><li>
Facilitation Skills</li><li>
Health Care Industry</li><li>
Influencing Others</li><li>
Integrity</li><li>
Learning Agility</li><li>
Organizational Savvy</li><li>
Problem Solving</li><li>
Short- and Long-term Learning &amp; Recall</li><li>
Teamwork</li><li>
Topic-Specific Communication</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Functional)</b></div><ul><li>
Software Development Life Cycle</li><li>
Analytical Skills</li><li>
Business Case Development</li><li>
Business Planning</li><li>
Business Process Improvement</li><li>
Client Focus</li><li>
Crisis Incident Management</li><li>
Debugging and Troubleshooting</li><li>
Demonstrating Personal Flexibility</li><li>
Managing Diverse Relationships</li><li>
Model Development</li><li>
Negotiation</li><li>
Organizational Skills</li><li>
Prioritization</li><li>
Process Validation</li><li>
Project Management</li><li>
Relationship Building</li><li>
Requirements Elicitation &amp; Analysis</li><li>
Technical Documentation</li><li>
Vendor Management</li></ul><div><br>
<b>Minimum Qualifications:</b></div><br>
<br>
<ul><br>
<li>Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.</li></ul><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Three (3) years experience working for an IT organization</li></ul><br>
PrimaryLocation : Georgia,Atlanta,Pershing Point Plaza IT<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:00 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee<br>
Job Level : Individual Contributor<br>
Job Category : Information Technology<br>
Department : KPIT ADMIN - ITO WT COLLAB SVCS - 9601<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

IT Consultant IV, Solutions

Steampunk

<div>Overview:
<div>
As a <b>Business Analyst</b> you will lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment. Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.</div>
Contributions:
<div><b>
Responsibilities</b></div><ul><li>
Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics.</li><li>
Must be able to identify and mitigate risks.</li><li>
Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps.</li><li>
Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.</li><li>
Facilitate Increment and planning sessions with clients and team members to ensure that planned work is well defined, planned, articulated, and understood.</li><li><div>
Assist business analysts, team leads, clients, and cross-functional teams in effectively utilizing issue tracking systems to manage and monitor work across multiple product teams within an Agile program environment.</div></li><li>
Coaches the teams in their understanding of the delivery process, the agile mindset, and client values.</li><li><div>
Provide guidance and support in the use of ticket tracking or Agile lifecycle management tools for reporting work progress against epics and other large-scale or complex work items.</div></li><li>
Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.</li><li>
Define project scope and schedule while focusing on regular and timely delivery of value; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.</li><li>
Oversee scrum team for key high-priority project for the client.</li><li>
Document Acceptance Criteria in stories in a way that both development team and business stakeholders can understand and agree on the content.</li><li>
Use excellent communication skills, both verbal and written. Ability to explain technical concepts to non-technical stakeholders and present findings and recommendations.</li></ul><br>
<div></div>
Qualifications:
<div><b>
Required</b></div><ul><li>
Bachelor's Degree and 4+ years of experience functioning as a Business Analyst</li><li>
Eligible to obtain and maintain a government security clearance</li><li>
Experience using Agile methodologies</li><li>
Strong critical thinking skills</li><li>
Ability to communicate with technical and non-technical staff</li><li>
Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions</li><li>
Excellent oral and written communication skills</li><li>
Local to the Atlanta, GA metro area</li><li>
Required to be onsite 2 days a week</li></ul><div><b>
Preferred</b></div><ul><li>
Experience conducting user research and usability testing to inform and shape digital experiences.</li><li><div>
Ability to translate user needs into implementable, user-centered design solutions.</div></li><li><div>
Proven success collaborating with cross-functional teams to communicate user and stakeholder needs in an Agile environment.</div></li><li><div>
Strong understanding of technical specifications, platform constraints, and operational environments, with the ability to design effectively within them.</div></li><li><div>
Demonstrated ability to design intuitive, accessible, and elegant user interfaces using a test-and-learn approach.</div></li></ul><br>
<div></div>
About <b>steampunk</b>:
<div>
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk&rsquo;s total compensation package for employees. Learn more about additional Steampunk benefits here.</div><div></div><div><b><br>
Identity Statement</b></div><div>
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</div><div></div><div><br>
Steampunk is a <b>Change Agent</b> in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our <b>Human-Centered delivery methodology</b>, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an <b>employee owned company</b>, we focus on investing in our employees to enable them to do the greatest work of their careers &ndash; and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.</div><div></div><div><i><br>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.</i></div></div>

Business Analyst

Mauser Packaging Solutions

<div>Position Summary
<p>The Oracle HCM Analyst provides functional support, configuration expertise, and process optimization for Mauser&rsquo;s Oracle HCM Cloud platform. This role partners closely with a primarily remote HR organization, ensuring smooth system operations across HR, Payroll, Benefits, and Recruiting processes.
<br>
The ideal candidate is detail-oriented, highly collaborative, and comfortable balancing day-to-day support with enhancement and project work.
</p>Key Responsibilities
<p>HR Support &amp; Remote Collaboration
</p><ul><li>Serve as the primary IT liaison for HR Business Partners, Recruiting, and HR Operations.
</li><li>Provide responsive support to remote HR users through Teams, email, and ticketing systems.
</li><li>Deliver virtual training, demos, and system walk-throughs for new features and process changes.
</li><li>Create clear documentation and user guides tailored to HR stakeholders.
</li><li>Manage HR-focused projects and enhancements, including coordination with Payroll teams.
</li><li>Partner with third-party vendors on system solutions and integration support.
</li></ul><p>Oracle HCM Cloud &ndash; Configuration &amp; Support
</p><ul><li>Support configuration, testing, and maintenance for modules such as Core HR, Payroll, and ORC.
</li><li>Troubleshot system issues, workflow errors, and data inconsistencies.
</li><li>Document functional requirements, configuration changes, and test results.
</li><li>Administer HCM security roles, data access, and periodic access reviews.
</li></ul><p>Reporting &amp; Data Quality
</p><ul><li>Build and maintain reports using OTBI, BI Publisher, and HCM Extracts.
</li><li>Assist HR partners with data audits and mass updates using HDL.
</li><li>Ensure high data quality and consistency across HRIS processes.
</li></ul><p>Quarterly Releases &amp; Enhancements
</p><ul><li>Participate in review, testing, and validation of quarterly Oracle updates.
</li><li>Assess new features, communicate impacts, and recommend enhancements.
</li><li>Identify opportunities to streamline processes and reduce manual work.
</li></ul><p>Integrations &amp; Cross System Support
</p><ul><li>Troubleshoot integrations between HCM and systems such as payroll, timekeeping, identity/SSO, and ServiceNow.
</li><li>Collaborate with technical teams to resolve cross-system issues.
</li><li>Support digital HR lifecycle processes dependent on system connectivity.
</li></ul>Qualifications
<p>Required
</p><ul><li>2&ndash;4 years of experience with Oracle HCM Cloud.
</li><li>4&ndash;6 years of experience in HR, HRIS, or related fields.
</li><li>Strong understanding of core HR processes (onboarding, job changes, position management, security).
</li><li>Proficiency with OTBI, BI Publisher, or similar reporting tools.
</li><li>Strong communication, analysis, troubleshooting, and documentation skills.
</li><li>Ability to support distributed/remote HR teams and manage multiple priorities.
</li></ul><p>Preferred
</p><ul><li>Experience with OIC, REST APIs, and/or SFTP file‑based integrations.
</li><li>Knowledge of Payroll and Recruiting processes.
</li><li>Oracle HCM Cloud certifications.
</li></ul>Education
<ul><li>Bachelor&rsquo;s degree in Information Systems, HRIS, Human Resources, Computer Science, or a related field; or equivalent experience.</li></ul></div>

Sr. Systems Business Analyst

Intuit

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><p>
As a<b> Manager 2, Trust &amp; Safety Enablement</b>, you will lead a team of Business Systems Analysts (BSA) and Security &amp; Risk Operations (SRO) analysts responsible for driving technology and process enablement across Intuit&rsquo;s Trust &amp; Safety organization.</p><p>
This role sits at the intersection of fraud operations, product, engineering, AI/ML, and platform modernization. You will translate operational fraud challenges (ATO, AOF, content abuse, account opening fraud) into scalable system capabilities that improve investigation quality, reduce fraud leakage, decrease dwell time, and minimize customer friction.</p><p>
You will partner closely with Engineering, Product, Policy, Analytics, and Customer Success to operationalize next-generation fraud detection and enforcement capabilities &mdash; including workflow automation, AI-driven detection, and platform migrations (e.g., Pega, Decision Engine).</p><p>
This is a highly cross-functional leadership role focused on scaling fraud operations through durable systems, structured processes, and data-driven enablement.</p><p><b><br>
Responsibilities</b></p><ul><li>
Collaborate with Trust &amp; Safety business owners, Engineering, Product, Policy, Investigations and Analytics partners to define and drive long-term capability strategies aligned to fraud prevention and customer trust goals.</li><li>
Develop and manage multi-quarter roadmaps for fraud investigation enablement, including workflow automation, AI-driven detection integration, case management tooling, and signal standardization across domains (ATO, AOF, content abuse, account opening fraud).</li><li>
Translate operational fraud challenges into end-to-end system requirements, including data integrations across internal and third-party platforms.</li><li>
Provide requirements to partner engineering and product teams; drive prioritization and execution across internal and external stakeholders to ensure scalable, durable solutions.</li><li>
Gather investigator and stakeholder feedback and incorporate learnings into system design, workflow optimization, and tooling enhancements.</li><li>
Ensure fraud detection and investigation data is available, reliable, and actionable to support timely performance analysis and business decision-making.</li><li>
Evaluate application functionality, identify gaps in fraud tooling and workflows, and measure solution impact on fraud leakage, dwell time, QA performance, SLA adherence, and customer friction.<br>
</li><li>
Partner with Data Science and Engineering to integrate AI/ML outputs into investigation workflows and automate high-volume enforcement processes.</li><li>
Build compelling, data-backed business cases to support fraud technology investments and process improvements.<br>
</li><li>
Create visibility into long-term roadmaps, program progress, KPIs, and system performance through stakeholder updates and leadership communications.</li><li>
Lead, coach, and develop a team of BSA and SRO analysts; define clear ownership, performance expectations, and development plans aligned to organizational priorities.<br>
</li><li>
Drive cross-functional alignment to balance fraud mitigation effectiveness with customer experience considerations.</li></ul><p><b><br>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, Information Systems, Business, Criminal Justice, or related field; or equivalent relevant experience.<br>
</li><li>
4+ years of experience in fraud, trust &amp; safety, security operations, risk management, or related domain.<br>
</li><li>
2+ years of experience in a Business Systems Analyst, fraud systems enablement, product systems, or technical program capacity.<br>
</li><li>
2+ years of people management experience leading analysts, technical program teams, or operational specialists.<br>
</li><li>
Strong analytical skills and data-driven mindset with demonstrated ability to define KPIs and translate insights into business priorities.<br>
</li><li>
Experience developing durable roadmaps (1&ndash;3 year outlook) and decomposing strategy into system requirements across enterprise platforms and operational processes.<br>
</li><li>
Experience partnering with engineering teams in an agile development environment, including backlog grooming, sprint planning, and prioritization.<br>
</li><li>
Demonstrated ability to balance short- and long-term solutions while prioritizing high-impact work.<br>
</li><li>
Strong written and verbal communication skills; ability to frame technical discussions for non-technical stakeholders and senior leadership.</li><li>
Skilled at creating compelling business cases and influencing cross-functional partners within complex, matrixed organizations.</li><li>
Deep customer empathy and understanding of the balance between fraud mitigation and customer experience.</li></ul><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.</p></div><p></p>

Senior Manager, Trust & Safety Enablement

Manager 2, Trust & Safety Enablement

Delta Air Lines

<div></div><div><div><div><div><div><div><b>UNITED STATES, GEORGIA, ATLANTA</b></div><b><br>
 </b><div></div><div><b>DELTA PROFESSIONAL SERVICES</b></div><b><br>
 </b><div></div><div><b>18-MAR-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 31771</b></div><b>
</b></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><div>The part time Flights Ops Support role provides subject matter expert support to key projects and needs inside of Delta Professional Services (DPS). This role works on an &lsquo;as needed&rsquo; basis supporting the business systems team with PowerBI and analysis. This position will report to the Business Systems Manager.</div><div><b>
</b><h1 class="jobSectionHeader"><b>ESSENTIAL FUNCTIONS/TASKS:</b></h1></div><div><div><ul><li>
Analyze operational data and prepare weekly performance reports and visual summaries.</li><li>
Support Power BI development to enable data-driven decision-making.</li><li>
Collect, analyze, and interpret complex datasets to support business decision-making and operational efficiency.</li><li>
Ensure data integrity, automate routine reporting tasks, and support systems updates.</li><li>
Collaborate with cross-functional teams to gather requirements and fulfill data-related project tasks.</li><li>
Research and propose improvements for analytics tools, dashboards, and reporting processes.</li><li>
Document processes and assist with the development of data and reporting standards.</li></ul></div></div><br>
<div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div><ul><li>Space Available Personal Travel to include eligible dependent</li><li>
Medical, Dental and Vision Plans available</li><li>
Profit Sharing</li><li>
401(k) match (following one year of service)</li></ul></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Consistently prioritizes safety and security of self, others, and personal data.</li><li>
Embraces a diverse set of people, thinking and styles.</li><li>
Possesses a high school diploma, GED, or high school equivalency.</li><li>
Is at least 18 years of age and has authorization to work in the United States.</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILLS &amp; ABILITIES:</b></div><div></div><div><br>
<ul><li>
Proficiency or a good working knowledge in Tableau and/or data software systems</li><li>
Strong written, oral communication, and interpersonal skills</li><li>
Proficiency with Microsoft Excel and Power BI</li><li>
Must be able to work alone as well as in a team environment. Must be self-motivated and possess strong written and oral communication skills.</li><li>
Work in a fast-paced, newly established environment while maintaining an attention to detail</li></ul></div><div><div><b>
COMPETENCY STATEMENTS:</b></div><div></div><div><br>
<ul><li>
Analytical Skills - Ability to use thinking and reasoning to solve a problem.</li><li>
Problem Solving - Ability to make critical decisions while following company procedures.</li><li>
Attention to Detail &ndash; Ability to produce work that is compliant and error-free while meeting established deadlines.</li><li>
Diversity - Ability to work in a friendly, respectful, and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc.</li><li>
Honesty/Integrity/Ethical Standards &ndash; Ability to maintain high moral standards and be honest and ethical while performing job duties.</li><li>
Innovative and strategic thinker.</li></ul></div></div><br>
<div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><div>N/A</div></div></div></div></div><p></p>

System Data Analyst – Flight Ops Support, DPS (PT)

Realign

<div>Atlanta, Georgia 30033 Posted March 12th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Role &ndash; QA Business Analyst (Unemployment Insurance Domain)</b></div><div><b>
Location-</b> <b>Atlanta, GA- Onsite</b></div><div><b>
FTE</b></div><div><b>
Job Description</b></div><div><b>
Must Have Technical/Functional Skills</b></div><div>
Must have Unemployment Insurance Domain Exp (Tax/ Benefits) (Preferred PS-US Acc) for Business Analyst.</div><ul><li> Need skill set for business requirements analysis (At least 6 years)</li><li> Should be able to provide business solutions, prototypes, use cases for customer requirements</li></ul><div><b>
Roles &amp; Responsibilities</b></div><ul><li> Determines and develops user requirements for systems in production to ensure maximum usability</li><li> Manual Testing and Automation Testing: - Selenium Webdriver, UIPath, Appium, Selenium IDE</li><li> Bug Tracking Tools: Jira, QMetry, QC/ALM, TFS</li><li> Should have proven analytical abilities, experience in generating process documentation and reports</li><li> Excellent communication skills with an ability to translate data into actionable insights</li><li> Good to have proficiency with SQL.</li><li> Should have proven analytical abilities, experience in generating process documentation and reports</li></ul><br>
<p></p>
<p>Required Skills</p>
<p>DATA ANALYST</p></div>

QA Business Analyst (Unemployment Insurance Domain)-6

Explore 656+ Business systems analyst in Atlanta this March. Find roles across top companies and apply now to boost your career.