customer service representative Jobs in Islamabad

customer service representative

call center jobs in islamabad Jobs in Islamabad

call center jobs in islamabad

call centre agent (night shift) Jobs in Islamabad

call centre agent (night shift)

chat support officer

client support specialist Jobs in Islamabad

client support specialist

call center

AKY Services Pvt. Ltd

We are hiring Call Center Agents for our ACA Campaign (Night Shift). If you&rsquo;re confident, motivated, and want to earn well&mdash;this is for you.Location: Plot 195, 1st Floor, Street 1, I-10/3, IslamabadSalary &amp; Benefits: PKR 40,000 &ndash; 150,000+ (Basic + Commission) Daily, Weekly &amp; Monthly Bonuses Performance-Based Incentives Punctuality Bonus Dressing Bonus Pick &amp; Drop Facility (For Females) Career Growth Opportunities Friendly &amp; Professional EnvironmentShift: Night Shift (On-site) 6pm to 4amRequirements: Good communication skills Basic English understanding Fresh &amp; Experienced both can apply Willing to work in night shiftApply Now: Call/WhatsApp: 0327-6504800 | 0310-5358023Limited slots available &mdash; Apply now and start earning!Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Jobs in Islamabad

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

inbound call center job

Misix Communication

Company DescriptionMisix Communication, established in 2015, is a leading Business Process Outsourcing center, dedicated to delivering exceptional customer service to our clients. Our mission is to build strong customer relationships by providing reliable and efficient support. Our team is highly skilled and quick to adapt to the technical requirements of diverse products, ensuring seamless service delivery. We pride ourselves on setting a benchmark for quality in customer support.Role DescriptionThis is a full-time, on-site role for a Call Center Specialist based in Islamabad. The Call Center Specialist will handle inbound and outbound calls, address customer inquiries, provide exceptional customer service, and resolve issues effectively. Additional responsibilities include documenting customer interactions, ensuring data accuracy, and maintaining records. The candidate will play a vital role in fostering customer satisfaction and loyalty while adhering to company policies and procedures.Qualifications<ul><li>Strong Customer Support, Customer Service, and Contact Center skills</li><li>Excellent Communication skills, both verbal and written</li><li>Basic to advanced Computer Literacy</li><li>Ability to work effectively in a fast-paced team environment</li><li>Attention to detail and problem-solving skills</li><li>Experience in a similar role is a plus</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Call Centre Agent (Night Shift)

Levante Holding

<div>
 
 
 Job Summary
 
 
 We are seeking a professional and customer-focused Receptionist / Call Center Executive to manage front-desk operations and handle inbound and outbound calls for a real estate company in PAKISTAN. The ideal candidate will be the first point of contact for clients, ensuring excellent customer service and smooth communication.
 
 
 
 Job location: Islamabad, Pakistan
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Reception / Front Desk
 
 
 
 <ul>
 <li>
 Greet clients and visitors in a professional and courteous manner
 
 </li>
 <li>
 Manage the reception area and ensure a welcoming environment
 
 </li>
 <li>
 Handle incoming calls and direct them to the appropriate departments
 
 </li>
 <li>
 Maintain visitor logs and coordinate with internal teams
 
 </li>
 </ul>
 
 
 Call Center / Customer Support
 
 
 
 <ul>
 <li>
 Answer inbound calls and respond to client inquiries regarding properties, services, and appointments
 
 </li>
 <li>
 Make outbound calls to follow up on leads, inquiries, and client feedback
 
 </li>
 <li>
 Register and update client details in the CRM system
 
 </li>
 <li>
 Schedule site visits and coordinate appointments with sales agents
 
 </li>
 <li>
 Handle basic complaints and escalate issues when required
 
 </li>
 </ul>
 
 
 Administrative Support
 
 
 
 <ul>
 <li>
 Maintain accurate records of calls, inquiries, and client interactions
 
 </li>
 <li>
 Support the sales and leasing team with documentation and follow-ups
 
 </li>
 <li>
 Assist with daily administrative and coordination tasks
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree (preferred)
 
 </li>
 <li>
 1&ndash;3 years of experience in reception or call center roles (real estate experience is an advantage)
 
 </li>
 <li>
 Excellent communication skills.
 
 </li>
 <li>
 Strong interpersonal and customer-service skills
 
 </li>
 <li>
 Basic computer knowledge (MS Office, CRM systems)
 
 </li>
 <li>
 Professional appearance and positive attitude
 
 </li>
 </ul>
</div>

Receptionist – FEMALE - Pakistan

Theheadhunters360 SMC Private Limited

Key Responsibilities:Conduct training sessions for new hires and existing call center agents on communication, product knowledge, and customer handling.Develop and implement training materials, modules, and assessments to enhance performance.Monitor and evaluate trainees&rsquo; performance to identify areas for improvement.Provide feedback, coaching, and support to ensure quality standards are maintained.Collaborate with team leaders and management to identify training needs and skill gaps.Maintain training records, progress reports, and ensure training completion within deadlines.Stay updated with company policies, procedures, and industry best practices.Requirements:Bachelor&rsquo;s degree.Minimum 1 year of experience working in a call center or BPO environment (training experience preferred).Excellent communication and presentation skills.Strong interpersonal, coaching, and motivational abilities.Ability to manage multiple training sessions and adapt to a fast-paced environment.What We Offer:Competitive salary package based on experience and skills.Professional growth opportunities within a leading BPO organization.Supportive, dynamic, and learning-driven work culture.Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

BPO Trainer Required

Canvas Digitals

Sybrid is seeking an experienced and dynamic BPO Trainer to join our team in Islamabad. The ideal candidate will be responsible for training and developing call center agents to ensure they meet performance standards and deliver exceptional customer service. This role requires strong communication skills, hands-on experience in the call center industry, and a passion for coaching and people development.Key Responsibilities:<ul><li>Conduct training sessions for new hires and existing call center agents on communication, product knowledge, and customer handling.</li><li>Develop and implement training materials, modules, and assessments to enhance performance.</li><li>Monitor and evaluate trainees&rsquo; performance to identify areas for improvement.</li><li>Provide feedback, coaching, and support to ensure quality standards are maintained.</li><li>Collaborate with team leaders and management to identify training needs and skill gaps.</li><li>Maintain training records, progress reports, and ensure training completion within deadlines.</li><li>Stay updated with company policies, procedures, and industry best practices.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree.</li><li>Minimum 1 year of experience working in a call center or BPO environment (training experience preferred).</li><li>Excellent communication and presentation skills.</li><li>Strong interpersonal, coaching, and motivational abilities.</li><li>Ability to manage multiple training sessions and adapt to a fast-paced environment.</li></ul>What We Offer:<ul><li>Competitive salary package based on experience and skills.</li><li>Professional growth opportunities within a leading BPO organization.</li><li>Supportive, dynamic, and learning-driven work culture.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthExperience:<ul><li>BPO trainer : 1 year (Required)</li></ul>Work Location: In person

Trainer (BPO)

Wurfel-IT (Pvt) Ltd.

Job Summary: The Customer Sales Representative (CSR) is responsible for managing inbound and outbound customer interactions, driving sales, and delivering high-quality service. The role requires strong communication skills, a sales-driven approach, and the ability to perform in a fast-paced, target-oriented call center environment.Key Responsibilities:<ul><li>Handle high-volume inbound and outbound calls in a professional manner</li><li>Identify customer needs and recommend suitable products/services</li><li>Achieve daily, weekly, and monthly sales and conversion targets on Home improvement campaign.</li><li>Provide accurate information and resolve customer inquiries efficiently</li><li>Handle objections effectively and close sales</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Follow call scripts, SOPs, and quality assurance standards</li><li>Ensure high customer satisfaction and adherence to KPIs</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of call center experience (mandatory)</li><li>Excellent English communication skills with a clear and neutral accent</li><li>Strong sales, negotiation, and objection-handling skills</li><li>Proven ability to meet or exceed sales targets</li><li>Ability to work in a target-driven and fast-paced environment</li><li>Strong problem-solving and interpersonal skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Verifier

Explore 150+ Call center in Islamabad this May. Find roles across top companies and apply now to boost your career.