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call center representative registration associate

Call Center Representative (Registration Associate)

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals/Bellevue is America&rsquo;s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue&rsquo;s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children&rsquo;s Psychiatric Emergency Program; and Cancer Services.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>7:00 A.M &ndash; 7:00 P.M</b></p><p><b>
This is a full-time position, working 35 hours per week. Rotating weekends.</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
This class of position may encompass supervisory, administrative and clinical activity with varying degrees of latitude for independent judgment involving day-to-day supervision of an operating segment of the Respiratory Therapy Department in the delivery of respiratory therapy services.
</p><p>May perform respiratory therapy procedures as required. All personnel perform related work.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
Under medical and technical direction of a duly licensed Physician, with moderate latitude for independent initiative and judgment, performs the following functions and activities:</p><p>
1. Identifies quality assurance issues and ensures adherence to established protocols and standards of care.</p><p>
2. Provides in-service training related to the delivery of respiratory therapy services.</p><p>
3. May participate in research activities related to respiratory care.</p><p>
4. Participates in product evaluations.</p><p>
5. Provides clinical supervision in specialty care areas as assigned.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. Graduation from an Associate Degree program in Respiratory Therapy approved by the New York State Board of Education or a program determined equivalent in accordance with the Commissioner of the State Board of Education's regulations; and,<br>
2. Possession of a current license to practice as a Respiratory Therapist in the State of New York; and,<br>
3. Possession of current registration as a Respiratory Therapist issued by the National Board of Respiratory Care.<br>
<br>
Special Notes:<br>
Individuals providing respiratory therapy services in New York on or after January 1, 1994 who believe they will meet, and submit documented evidence from the State Education Department, Division of Professional Licensing Services, of receipt of an application for licensure under the so-called grandparenting provisions of the new licensing law may continue to practice until either December 31, 1994 or receiving notice from the State Education Department of denial of licensure, whichever occurs first.<br>
At the time of appointment, and to maintain the position of Associate Respiratory Therapist, individuals must meet and maintain the licensure requirements set forth by the New York State Education Department covering the practice of respiratory therapy.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Associate Respiratory Therapist-Level I

Mount Sinai Health System

<div><b>Description</b><p>
The Patient Encounter Associate performs all support functions related to patient reception, scheduling and financial pre-clearance, ensuring a high degree of patient satisfaction and maximum reimbursement to the institution. Responsibilities include but are not limited to: scheduling, pre-registration, self-pay screening and insurance eligibility determination. Responsible for obtaining and verifying patient demographic and insurance information, determining insurance/payment source, identifying necessary authorization or referral requirements, and assisting with determining and resolving insurance issues.</p><b><br>
Responsibilities</b><p>
1. Greets patients in person and by telephone and updates their insurance/demographic information in the practice management system.</p><p>
2. Gathers registration and financial information for patient pre-registration, enters the information into the practice management system and ensures all entries are complete and accurate.</p><p>
3. Answers phones for the practice; schedules, re-schedules and cancels patient appointments based on established protocols.</p><p>
4. Contacts patients at home to confirm scheduled and canceled appointments.</p><p><i>
5. </i>Checks in patients upon arrival at the practice and performs full registration, including: verification of demographics, completion of financial screening, prioritizing and verifying insurance as appropriate with third-party providers, making follow-up appointments, discussing MSMCs self-pay policy for new patients, completing of <i>Medicare as Secondary Payer</i> questionnaire if appropriate, and having patient read and sign <i>NOPP.</i></p><p>
6. Ensures the patient has paid, or collects, the appropriate co-pay under the direction of billing management, and provides the patient with a receipt as per cash-control protocols.</p><p><i>
7. </i>May perform simple to moderately-complex charge entry tasks or enter payments collected from patients and prepares Cashiers deposit. <i>Note: duties are mutually exclusive and may not be performed by the same employee.</i></p><p>
8. Facilitates prior authorization and appointment scheduling for diagnostic testing requested by providers for patients in EPIC.</p><p>
9. Reviews status of waiting room on a regular basis and advises patients of wait times.</p><p>
10. Ensures prior approval and other required procedures are met prior to delivery of care, by working collaboratively with other hospital departments.</p><p>
11. Reconciles daily patient schedule with encounters closed.</p><p>
12. Works billing edit reports and reviews encounters which may require correction.</p><p>
13. Scans documents into EPIC on a daily basis.</p><p>
14. Participates in system development and process improvement by providing feedback to Manager regarding issues in registration and change posting that impact negatively on operations.</p><p>
15. Follows all HIPAA and other federal/state agency requirements regarding proper handling of PHI documents.</p><p>
16. Other duties as assigned.</p><b><br>
Qualifications</b><ul><li>
HS/GED; Associates degree preferred</li><li>
1 year physician practice experience. Must have a minimum of one week training on-site which will be provided by practice. Preferred: experience in a medical office setting, utilizing a computer system for physician scheduling</li></ul><p>
</p><p>Collective bargaining unit: SEIU 1199-MSH</p><p>
</p><p>SEIU 1199 at Mount Sinai Hospital, 380 - Ruttenberg Cancer Center - MSH, Mount Sinai Hospital</p><b><br>
Employer Description</b><p><b>
Strength through Unity and Inclusion</b></p>
<p>
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.</p>
<p>
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.</p>
<p><b>
About the Mount Sinai Health System:</b></p>
<p>
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.</p>
<p><b>
Equal Opportunity Employer</b></p>
<p>
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.</p><p><b><br>
Compensation</b></p><p>
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.7802 - $28.7511 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p></div>

Patient Encounter Associate - Ruttenberg Cancer Center - Mount Sinai Hospital - Full Time Days

Law Offices of Robert S. Gitmeid & Associates

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!<br>
<br>
<b>Legal Customer Service Representative</b><br>
</div><div>We&rsquo;re currently seeking a full-time Legal Customer Service Representative with office support experience to support our attorneys in litigation-related matters and also to provide administrative support to the office staff. The ideal candidate has strong organizational skills, and is willing to take on a heavy workload. This is a perfect opportunity for a hard worker who is interested in a friendly yet fast-paced environment.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li><b>
Manage a high-volume of client interactions within a structured call center environment.</b></li>
<li>Use of Sales<i>f</i>orce CRM software to facilitate the process of responding to clients concerns via phone.</li>
<li>Working with collections agencies via phone to obtain documentation of settlements.</li>
<li>Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.</li>
<li>Uploading these documents to our system.</li>
<li>Other ad hoc tasks as needed.</li>
<li><b>This role will be based from your home between 11am EST- 8pm EST (after completing 6 weeks of onboarding between 9am EST -6pm EST).</b></li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Minimum of 1-year office support experience</li>
<li>Possess superior organizational and time-management skills</li>
<li>Must be computer literate: Ability to easily learn the Firm&rsquo;s case management software</li>
<li>Highest ethical standards and professional integrity</li>
<li>Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties</li>
<li>Fluent in Spanish</li>
<li>Experience with Salesforce a plus</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<ul>
<li>
Compensation is competitive and commensurate with expertise and previous experience</li>
<li>Training &amp; Guidance</li>
<li>Medical, Dental &amp; Vision Benefits</li>
<li>401K Benefits with Employer Match</li>
<li>Paid Time Off (PTO)</li>
<li>Business Casual Dress Code</li>
<li>An incredible team of smart and supportive people!</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Law Offices of Robert S. Gitmeid &amp; Associates</b></h3><div>
The Law Offices of Robert S. Gitmeid &amp; Associates, PLLC is a consumer-advocacy law firm based in New York City. Our practice is dedicated to providing first-rate legal representation to clients who face various challenges from their creditors. Our law firm employs creative legal strategies and theories that are at the cutting edge of consumer law, giving our clients an advantage when dealing with large, and often aggressive, creditors. With our clients, we confront their legal challenges together, unravel the seemingly complex issues of consumer law, and ultimately improve the quality of their lives once again.</div></div>

Bilingual Legal Customer Service Representative (WFH 11am-8pm EST)

Datadog

<div><p>As an Associate Event Marketing Manager &ndash; Communications on Datadog's Events team, you'll play a key role in delivering strategic, on-brand communications that elevate DASH&mdash;our flagship annual conference&mdash;and our global Datadog Summit series. You'll help execute multi-channel marketing campaigns that drive registration, engagement, and attendance while reinforcing Datadog's value across every event touchpoint. This is a high-impact opportunity for a creative, detail-oriented marketer to sharpen their skills in event marketing, communications, and cross-functional program management.</p>
<p>
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</p><br>
<p></p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Support the end-to-end development of event communications for DASH and Datadog Summits, with a focus on registration growth and attendee engagement</li>
<li>Collaborate with creative teams to develop on-brand marketing assets&mdash;including banners, social graphics, and promotional videos&mdash;for global use</li>
<li>Manage campaign execution and communications workflows, partnering with Marketing Operations to ensure timely, high-quality delivery</li>
<li>Coordinate with corporate marketing and demand generation to support organic and paid campaign execution that drives awareness and pipeline</li>
<li>Partner with regional and localization teams to deliver in-language event communications for global Summits</li>
<li>Create internal enablement materials&mdash;talking points, FAQs, messaging&mdash;to align GTM teams around event goals and updates</li>
</ul>
<p><b>Who You Are:</b></p>
<ul>
<li>1&ndash;3+ years of experience in event marketing, field marketing, digital marketing, or corporate communications&mdash;ideally in B2B SaaS or a technical environment</li>
<li>A strong communicator with a clear, concise writing style and the ability to translate event value to technical audiences across channels</li>
<li>Organized and detail-oriented, with project management strengths and comfort working within structured workflows, approvals, and SLAs</li>
<li>Design-aware and visually attuned&mdash;you know how to build clean decks and communicate information clearly and effectively</li>
<li>Skilled at collaborating cross-functionally and managing feedback from diverse stakeholders</li>
<li>Familiar with event and marketing tools such as Cvent, Airtable, Jira, Confluence, Salesforce, and analytics platforms like Metabase or Tableau</li>
</ul>
<p>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.</p><br>
<p></p>
<p><b>
Benefits and Growth:</b></p>
<ul>
<li>Generous and competitive benefits package</li>
<li>New hire stock equity (RSUs) and employee stock purchase plan</li>
<li>Continuous career development and pathing opportunities</li>
<li>Employee-focused best in class onboarding</li>
<li>Internal mentor and cross-departmental buddy program</li>
<li>Friendly and inclusive workplace culture</li>
</ul>
<p>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.</p>
<p>
#LI-Hybrid</p><p></p><div>
<p><b>
About Datadog:</b></p>
<p>
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
</p><p></p><p><b>Equal Opportunity at Datadog:</b></p>
<p>
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.</p>
<p>
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.</p>
<p><b>
Privacy and AI Guidelines:</b></p>
<p>
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.</p></div></div>

Associate Event Marketing Manager (Communications)

Educational Alliance

<div><p>Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan&rsquo;s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming&ndash;now across 15 sites&mdash;focusing on a mix of education, health and wellness, arts and culture, and civic engagement.</p><p>
Early Childhood at Manny Cantor Center is an inspired, responsive and progressive preschool serving children ages 0-5 years old, built on the following principles: all children are competent, capable, and curious; all families have something to contribute; we are stronger together. Our pioneering blended-funding model incorporates Head Start, Early Head Start, Universal Pre-K and tuition funding to serve all families on the Lower East Side and beyond.</p><p>
Inspired by the schools of Reggio Emilia, our classrooms are joyful and nurturing learning environments that foster inquiry, exploration and reflection. With the support and supervision of our Associate Directors of Education, our teachers work collaboratively with children to co-construct a curriculum that draws inspiration from children&rsquo;s interests and the world around us</p><p>
We are seeking a temporary Program Coordinator to provide programmatic, managerial and operational support for Early Childhood at Manny Cantor Center.</p><p></p><p><b><br>
RESPONSIBILITIES</b></p><p><b>
Enrollment, Registration and Compliance Paperwork</b></p><ul><li>
Support families through the enrollment process by supporting them in completing all required paperwork for registration</li><li>
Collaborated with the Director of Operations to ensure all required paperwork has been submitted for health and wellness compliance</li><li>
Maintain documentation of fire drills and lockdowns</li><li>
Work with the Director of Operations to keep and up to date and complete allergy list for student&rsquo;s by each floor</li><li>
Work with families when they need specific allergy paperwork that needs to be filled out by the student&rsquo;s doctor.</li><li>
Maintain an incident report binder on each floor and ensure that all incident reports are completed correctly</li></ul><p><b>
Interactions with Staff, Children and Families</b></p><ul><li>
Build respectful and reciprocal relationships with families to be able to answer questions about program services and supports</li><li>
Maintain and adhere to confidentiality practices to support family&rsquo;s privacy and well-being</li><li>
Maintain all responsibilities of Mandated Reporting</li><li>
Supports families in the completion of ASQs at the beginning of school</li><li>
Work alongside the Admissions Manager to plan and execute one school wide family event a quarter and support any family engagement initiatives that are laid out by the school administration.</li></ul><p><b>
Administrative Support</b></p><ul><li>
Manage and maintain up-to-date physical and digital files for all children, as required by Head Start/Early Head Start/UPK/Early Learn/CACFP/DOH/DOE</li><li>
Update family case notes, class rosters and attendance in compliance with our funding requirements as needed</li><li>
Support logistics and day-to-day operations of Early Childhood program, including answering phones, scanning, filing, faxing, copying, and answering the door</li><li>
Create and translate flyers, forms, and mass emails to provide information about program events and relevant opportunities to families</li><li>
Create effective and efficient organizational system for Early Childhood Office. Organize physical space in a way that is accessible and systematized</li><li>
Ensure that weekly information to families is up to date (menus, special announcements, etc)</li><li>
Complete daily attendance check for classrooms and outlog for classes leaving the premises</li><li>
Responsible for staff/outside provider sign in/out sheets &ndash; scanned and uploaded to drive monthly</li><li>
Daily Classroom check &ndash; check attendance board to match Ipad and #s by 10:00</li><li>
Check aftercare #s and provide to Ops for aftercare coverage</li><li>
Ensure that all information in Child Plus is up to date</li><li>
Work with the Data Manager to complete any vendor portal updates, record attendance and enroll students &ndash; daily/weekly</li><li>
Work with the Operations Coordinator to keep the supply closet stocked appropriately for staff and students</li></ul><p></p><p><b><br>
Operational Support</b></p><ul><li>
Maintain up-to-date knowledge on agency and department program plans, policies and procedures</li><li>
Work with the Director of Operations to complete any school operations tasks as necessary</li></ul><p></p><p><b><br>
Other</b></p><ul><li>
Attend staff meetings, professional development, program enrichment and other events as assigned (sometimes outside of work hours)</li><li>
Perform other duties and responsibilities as assigned</li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><ul><li>
Experience in school operations and demonstrated knowledge of working with families of diverse socio-economic backgrounds required</li><li>
Bachelors Degree and Knowledge of Early Childhood Education preferred</li><li>
Knowledge and use of MS Office Suite and advanced computer literacy</li><li>
Knowledge of data entry and ability to learn and adapt to various computer systems</li><li>
Strong document management and maintenance skills</li><li>
Ability to read, write and communicate in English</li><li>
Strong oral and written communication with parents, children and co-workers</li><li>
Excellent interpersonal skills</li><li>
Actively participate in community and program events</li><li>
Knowledge of DOH, Head Start or NYCDOE regulations and policies</li><li>
Bilingual English/Chinese(Mandarin or Cantonese) or English/Spanish a plus</li></ul><p></p><p><b><br>
Benefits</b></p><ul><li>
Generous PTO Policy</li><li>
Competitive Salary</li><li>
Medical &amp; Dental Insurance</li><li>
Pension Plan</li><li>
403b Retirement Plans</li><li>
Discount Perks for Movies, Broadway Shows, and Amusement Parks, etc.</li><li>
Free Gym Membership to our MCC Fitness &amp; 14TH ST Y Gym</li><li>
Discounts to programs at Educational Alliance</li></ul><p></p><p><b><br>
LIMITATIONS AND DISCLAIMER</b></p><p>
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.</p><p><b>
EEO INFO</b></p><p>
Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.</p><p></p><p><i><br>
For further information about Educational Alliance, please visit </i><i>https://edalliance.org</i><i>.</i></p></div><p></p>

Program Coordinator (Temporary)

NYC Department of Housing Preservation & Development

<div>
 <strong>
  About The Agency
  <br/>
  <br/>
 </strong>
 The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city&rsquo;s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
 <br/>
 <br/>
 <ul>
  <li>
   We maintain building and resident safety and health
  </li>
  <li>
   We create opportunities for New Yorkers through housing affordability
  </li>
  <li>
   We engage New Yorkers to build and sustain neighborhood strength and diversity.
   <br/>
   <br/>
  </li>
 </ul>
 ________________________________________
 <br/>
 <br/>
 <strong>
  Your Team
  <br/>
  <br/>
 </strong>
 At HPD, rent subsidy programs are administered by the Division of Tenant &amp; Owner Resources (DTOR). HPD&rsquo;s rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 HPD's Division of Tenant &amp; Owner Resources (DTOR) is responsible for the administration of rental subsidy programs that include Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)-Shelter Plus Care (SPC) and NYC 15/15. Through these programs, HPD serves over 40,000 households and 9,000 landlords in all five boroughs. DTOR is responsible for the initial application screening; confirming eligibility requirements; briefing applicants; and issuing vouchers. DTOR also monitors tenant and landlord compliance of their obligations under each program and continues to administer the ongoing subsidies throughout their participation. These continued activities include processing annual and interim recertifications to update family income/assets, household composition, and rent amounts; tenant moves and transfers; approved rent increases; Housing Assistance Payment (HAP) abatements and reinstatements to enforce Housing Quality Standard (HQS) inspection results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal.
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 <strong>
  Your Role
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  <br/>
 </strong>
 Your role will be to provide necessary and important services to assist and expedite Section 8 vouchers to HPD clients. These services may consist of meeting with groups in-house, attending workshops or attending community events. Case managers are also expected to participate in tenant activity programs and projects to coordinate functions that aim to improve tenant-management relations, as well as encourage participation related to Section 8 dealings. Additionally, Case managers will ensure participant cases are accurately screened and reviewed for completeness and in compliance with Federal HUD Rules and Regulations.
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 <strong>
  Your Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Manage a caseload of assisted or applicant households
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  <li>
   Initial voucher application screening
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  <li>
   Determination and verification of eligibility
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  <li>
   Client briefings (internal and external meetings)
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  <li>
   May perform community outreach to assist Section 8 participation
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  <li>
   Prepare and send appropriate correspondence, track responses
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  <li>
   Document case files and electronic records, file preparation
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  <li>
   Rent calculations
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  <li>
   Review of yearly recertification&rsquo;s of household composition and income/asset information
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   Demonstrate ability to manage multiple cases while prioritizing cases for processing
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  <li>
   Attend mandatory trainings
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   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
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  <br/>
 </strong>
 <ul>
  <li>
   Excellent Communication Skills (both orally and in writing)
  </li>
  <li>
   Strong Customer Service Focus
  </li>
  <li>
   Computer Proficiency
  </li>
  <li>
   Bilingual a Plus
  </li>
  <li>
   Section 8 or other Rental Subsidy experience a Plus
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   <br/>
  </li>
 </ul>
 Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.
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 COMMUNITY ASSOCIATE - 56057
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 <strong>
  Minimum Qualifications
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  <br/>
 </strong>
 Qualification Requirements
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 <ul>
  <li>
   High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
  </li>
  <li>
   Education and/or experience which is equivalent to "1" above.
   <br/>
   <br/>
  </li>
 </ul>
 Public Service Loan Forgiveness
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 As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.
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 Residency Requirement
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 <br/>
 New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
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 Additional Information
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 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
</div>


Case Manager

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