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call center service advocate i remote

Oak Street Health, part of CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Company:</b> Oak Street Health</p><p></p><p><b>
Title:</b> Contact Center Service Advocate I</p><p></p><p><b>
Location:</b> Remote</p><p></p><p><b>
Role Description:</b><br>
<br>
The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience.</p><p><b><br>
Core Responsibilities:</b></p><ul><li><b>
Appointment Scheduling:</b> Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments.</li><li><b>
Customer Interaction:</b> Provide courteous and professional service to patients, addressing their inquiries and concerns.</li><li><b>
Data Entry:</b> Accurately enter patient information and appointment details into the scheduling system.</li><li><b>
Communication:</b> Communicate appointment details and any necessary instructions to patients clearly and effectively.</li><li><b>
Problem Resolution:</b> Address and resolve any scheduling conflicts or issues promptly.</li><li><b>
Collaboration:</b> Work closely with medical staff and other departments to ensure smooth scheduling operations.</li><li><b>
Follow-Up:</b> Conduct follow-up calls to confirm appointments and provide reminders to patients.</li><li><b>
Documentation:</b> Maintain accurate records of all interactions and transactions with patients.</li><li>
Other duties or special projects as assigned.</li></ul><p></p><p><b>
Working Conditions:</b></p><ul><li><b>
Environment:</b> Remote office setting with a focus on phone-based interactions.</li><li><b>
Hours:</b> Assigned schedules of 40 hours per week; schedule assignments vary based on business needs. The Service Excellence Contact Center is open 24/7; some schedules may include one weekend shift.</li></ul><p><b>
Remote Work Requirements:</b></p><ul><li>
Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems</li><li>
Prior remote work experience</li><li>
Ability to obtain high-speed internet and hardwire equipment to router/modem</li><li>
Distraction-free and private remote work environment required as well as reliable dependent care during working hours</li><li>
Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center<ul><li>
https://www.oakstreethealth.com/locations</li><li>
Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC</li></ul></li><li>
Ability to participate in classroom-style remote training sessions</li><li>
An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment</li></ul><p></p><p><b>
Career Development Opportunities:</b></p><p>
The career path from CC Service Advocate I to CC Service Advocate II includes:</p><ul><li>
A minimum tenure of 6 months in the CC Service Advocate I role</li><li>
Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs</li><li>
Demonstration of a strong desire to learn and grow in their role</li><li>
Meet &ldquo;Exceptional&rdquo; performance metrics for a minimum of 3 consecutive months (targets are subject to change with 30-day advance notice) for all job skills:<ul><li>
Average Handle Time</li><li>
Unavailable time</li><li>
Quality Metrics</li><li>
Schedule Adherence (adhering to your assigned work schedule set by Workforce Management based on business needs [shift arrival and departure times, and assigned lunch/break times])</li></ul></li><li>
Demonstrate proven reliability and satisfactory attendance</li></ul><p>
The progression path from CC Service Advocate Level I, Level II, and Level III positions within the Service Excellence Contact Center is a structured path that encourages advocates to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling advocates to provide superior support and contribute to the overall success of the contact center.</p><p></p><p><b>
What are we looking for?</b></p><p></p><ul><li>
High School diploma or equivalent required, some undergraduate education preferred</li><li>
1 year of customer service experience, call center environment experience preferred</li><li>
A flexible and positive attitude</li><li>
A friendly and nurturing attitude toward our patient population of older adults</li><li>
Experience with EMR (Electronic Medical Record) documentation preferred</li><li>
Ability to multitask, prioritize, and manage time effectively</li><li>
Outstanding phone demeanor and etiquette</li><li>
High level of integrity</li><li>
Proficient PC skills, including basic Microsoft Excel skills</li><li>
Spanish, Mandarin, Cantonese, or Polish speakers preferred</li><li>
US work authorization</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$17.00 - $34.15<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Call Center Service Advocate I - Remote

United Digestive

<div><div><b>GENERAL SUMMARY OF DUTIES: </b>Responsible for advanced level scheduling for all patients to include scheduling patient appointments via telephone or electronic communication for: procedures, follow-up office visits, and ancillary services. Additionally, responsible for obtaining accurate documentation of patient information, physician scheduling, endoscopy center scheduling, requests received via the Patient Portal, and for responding, resolving and/or escalating as required, to all patient related issues. <b>Growth opportunity for senior level up to PSR VI position</b>.* Must meet and maintain an average Overall Score of 85% or better to apply for open position.</div><div>
</div><div><div><div><p><b>Title</b></p><p><b><br>
# of Brands/</b><b>Acquisitions</b></p><p><b><br>
Time in Position</b></p></div><div><p><br>
Patient Service Representative I</p><p><br>
1</p><p><br>
New Hire</p></div><div><p><br>
Patient Service Representative II</p><p><br>
2</p><p><br>
6 months or more</p></div><div><p><br>
Patient Service Representative III</p><p><br>
3</p><p><br>
12 month or more</p></div><div><p><br>
Patient Service Representative IV</p><p><br>
4</p><p><br>
18 months or more</p></div><div><p><br>
Patient Service Representative V</p><p><br>
5 or more</p><p><br>
24 months or more</p></div><div><p><br>
Patient Service Representative VI</p><p><br>
Must have MA experience, and service both CSR and PSR calls as required</p><p><br>
6 months in MA position</p></div><br>
</div></div><div>
</div><div><b>LOCATION:</b> Potential remote position
</div><div></div><div><b>REPORTS TO:</b> Patient Service Manager
</div><div></div><div><b>RESPONSIBILIITES</b><br>
Duties include but are not limited to:</div><ul><li>
Answer incoming calls in a timely and efficient manner while providing a high level of quality patient care and customer service at all times.</li><li>
Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
</li><li>Maintains and updates current information on physicians&rsquo; schedules and endoscopy block time; schedules patients according to physician availability and preference</li><li>
Collects and records accurate patient information according to the UNITED DIGESTIVE Documentation Requirements</li><li>
Ensures all applicable procedures are scheduled in UNITED DIGESTIVE endoscopy suites; coordinates scheduling of procedures in hospital if necessary</li><li>
Ensures all applicable ancillary services are scheduled at United Digestive
</li><li>Handles requests for information or appointment received via the eCW Patient Portal or United Digestive Website in an efficient and timely manner</li><li>
Mails/Emails information packets to patients who are new to the practice</li><li>
Addresses questions regarding patient appointments and requests for information from referring providers</li><li>
Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures; distributes or mails preps to patients if necessary</li><li>
Meets or exceeds quality and productivity standards as set by the Patient Service Leadership team</li><li>
Answers emails and voicemails and returns patient calls in a timely and efficient manner</li><li>
Completes requests for information from other United Digestive staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts</li><li>
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information</li><li>
Participates in staff meetings as directed by the Patient Service Supervisor or Manager</li><li>
Participates in marketing activities as directed by the Patient Service Supervisor or Manager</li><li>
Participates in ongoing customer service training as directed by the Patient Service Supervisor or Manager</li><li>
Any other duties and/or special projects as assigned</li></ul><div>
</div><div><b>REQUIRED EDUCATION, SKILLS &amp; EXPERIENCE</b><br>
High School Diploma or GED required; Certified Medical Assistant preferred; strong customer service skills and ability to type 45 words a minute are required; 2-3 years of call center, eCW, specialty clinic, and/or gastroenterology experience preferred; staff member must be computer literate, able to operate healthcare systems and multiple Microsoft Office applications; bilingual skills are strongly preferred, but not required.
<br>
<ul><li>Must have a quiet place to work remotely, with sufficient internet bandwidth to work effectively from a remote location.
</li></ul></div><div></div><div><b>ADDITIONAL SKILLS AND EXPERIENCE</b><br>
Patient Service Representative must be able to:</div><ul><li>
Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect</li><li>
Displays a professional outgoing warm and helpful attitude</li><li>
Possesses compassion for dealing with people who are ill and need help</li><li>
Plan, prioritize, and complete multiple tasks as delegated by the Patient Service Manager</li><li>
Work under pressure; assess, respond, and communicate issues in a timely manner</li><li>
Communicate clearly with patients and coworkers through the telephone, email, and in-person</li><li>
Interpret and apply clinical and non-clinical policies and procedures</li></ul><div><br>
<b>
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS</b><br>
Requires sitting and standing associated with a normal office environment; travel within the Metro area required.</div></div>

Patient Service Representative VI

Orkin

<div>Overview:
<div>
Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!</div><div><br>
</div><div><b>We are seeking a talented Reporting Analyst for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our agents and customers.</b></div><div></div><div><br>
You&rsquo;ll <b>join a</b> <b>team</b> backed by more than 120 years of delivering top-notch service, and you&rsquo;ll be a <b>key player</b> in maintaining our reputation as the best in pests.</div><div></div><div><b><br>
Want to Join the </b><b>Best in Pest</b><b>? Go Pro with Orkin.</b> <b>Apply from your phone in minutes!</b></div><div></div><div><b><br>
Named one of the </b><b>Top</b><b> Workplaces in the USA!</b></div>
Responsibilities:
<div><b>
At Orkin, our purpose is to help protect the world where we live, work and play. </b>We have a <b>FAST PACED</b>, fully remote <b>National Customer Contact Center</b> with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.<br>
</div><div></div><div>Our <b>Report Analysts</b> are key to supporting our sales team through growth strategies. Our analysts will gather and analyze data to guide decision making and improve performance. Successful call center, sales and business analyst skills must be combined with the ability to communicate and work effectively across a broad range of departments and employees to include sales/customer service agents, call center leadership, technology partners, and other business partners as necessary.</div><p></p><p><b><br>
You will&hellip;</b></p><ul><li>
Develop, maintain, and enhance automated recurring visualization reports that support operational and performance statistics</li><li>
Communicate tangible recommendations to increase sales or improve other business goals</li><li>
Validate data accuracy, reconcile discrepancies, and ensure consistency across reporting outputs</li><li>
Document report logic, metric definitions, and data lineage to support transparency and reuse</li><li>
Work under minimum supervision and in a team environment, occasionally under time pressure and on several tasks at the same time</li><li>
Assume and perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position</li></ul><p><b>
We Offer&hellip;</b></p><ul><li>
A Competitive Compensation package with upward earnings potential</li><li>
Comprehensive benefits package including medical, dental, vision &amp; life Insurance</li><li>
401(k) plan with company match, employee stock purchase plan</li><li>
Paid vacation, holidays, and sick time</li><li>
Employee discounts, tuition reimbursement, dependent scholarship awards</li><li>
Inclusive training programs as the industry leader</li></ul><p><b>
Why Orkin?</b></p><ul><li>
Founded in 1901, Orkin Pest Control is a global residential and business service provider</li><li>
Consecutive years of improved earnings with over 2 million customers</li><li>
Orkin is financially stable and growing as the largest subsidiary of <b>Rollins, </b>, (NYSE: ROL), headquartered in Atlanta, GA</li><li>
Orkin&rsquo;s National Contact Center is a high energy, fun and collaborative work environment with strong management</li></ul><div></div><p><b><br>
Are you ready to be an Orkin Pro?</b></p>
Qualifications:
<p><b>
What&rsquo;s required</b></p><ul><li>
High School/GED</li><li>
1 &ndash; 2 years&rsquo; experience as a data or reporting analyst; experience working with large datasets from multiple source systems</li><li>
Proficiency in data and BI tools including Excel, SQL and Power BI or similar</li><li>
We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law</li><li>
Key Attributes:<ul><li>
Self-Starter: Proactively takes ownership of work
</li><li>Detail Oriented: Consistently delivers high-quality work with strong attention to detail</li><li>
Dedicated: Committed to excellence, integrity, and follow-through</li><li>
Goal Completion: Driven by results and successful task completion</li><li>
Team Player: Collaborates effectively with teams to support shared objectives</li></ul></li></ul><div><b>
Work from home requirements</b></div><ul><li>
Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise</li><li>
A workspace with adequate furnishings (e.g., a desk and chair) and lighting</li><li><b>
Minimum of 100 mbps upload and 50 mbps download, high speed internet connection with the ability to hard wire directly to a modem</b></li></ul><p><b>
What you&rsquo;ll need</b></p><ul><li>
Excellent interpersonal and communication skills</li><li>
Basic computer skills in various software and web-based applications</li><li>
Proficient in Microsoft Office</li><li>
Comfortable working in a high-volume role</li><li>
Demonstrated ability to prioritize tasks and manage time efficiently</li><li>
We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences</li></ul><div></div><div><i><br>
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer</i></div></div>

Remote OCCC Reporting Analyst

National Domestic Violence Hotline

<div>Description:
<p>
Since 1996, The <b>National Domestic Violence Hotline</b> has answered the call to support and shift power back to those affected by relationship abuse. As the only national provider available 24/7/365 via call, chat, and text, we are committed to shining a light on domestic violence by advocating for survivors, offering hope in moments of crisis, and promoting healthy relationships for all. From our confidential crisis hotline to our unprecedented data on domestic violence and prevention programs like <b><i>love is respect,</i></b> The Hotline is active at every level, working toward a future where all relationships are positive, healthy, and free from violence.</p><p><b>
Our Mission</b></p><p>
We answer the call to support and shift power back to those affected by relationship abuse</p><p><b>
About the Role</b><br>
As an Advocate, you will be at the heart of our mission, responding to incoming calls from survivors, supporters, service providers, and the public. You&rsquo;ll provide anonymous and confidential services, including:</p><ul><li>
Offering compassionate emotional support to those in crisis.</li><li>
Sharing vital information and resources to empower callers.</li><li>
Exploring options to enhance safety and restore power to those affected by abuse.</li><li>
Connecting individuals with the tools and referrals they need to build lives free from violence.</li></ul><p>
This position is <b>work-from-home</b>; however, only candidates residing in the <b>Atlanta metro area</b> will be considered for this role.</p><p><b>
Shift:</b> This role requires working <b>2:45 p.m. &ndash; 11:15 p.m. ET</b>. Advocates are scheduled either <b>Sunday&ndash;Thursday</b> or <b>Tuesday&ndash;Saturday</b>. During the interview process, you&rsquo;ll have the opportunity to select the schedule that works best for you.</p><p><b>
Why Join Us?</b></p><ul><li><b>
Make a Meaningful Impact:</b> Create real, lasting change in the lives of individuals and families across the United States every day.</li><li><b>
Mission-Driven Culture:</b> Be part of a supportive, collaborative team committed to building a future where all relationships are healthy.</li><li><b>
Professional Growth &amp; Training:</b> Build valuable skills through training and hands-on experience in crisis intervention, advocacy, and trauma-informed care.</li><li><b>
Work-From-Home with Full Support:</b> This is a work-from-home position for Austin, TX residents only. We provide the equipment you need to succeed, including a computer, monitor, and headset, while keeping you connected to your local team.</li><li><b>
Be Part of the Change:</b> Your work at The National Domestic Violence Hotline supports individuals nationwide and contributes to the broader movement to end relationship abuse and create healthy, violence-free communities.</li></ul><p><b>
Training Information</b></p><p>
The Hotline provides <b>three weeks of fully remote training via Zoom</b>. Training is mandatory for this position. Attendance is required each day, and participants must remain on camera throughout all sessions. Please note that time off cannot be approved during the training period.</p><p><b>
Dates:</b> Monday, April 13 &ndash; Friday, May 1, 2026<br>
<b>Schedule:</b> Monday&ndash;Friday, <b>10:30 a.m. &ndash; 7:00 p.m. ET</b></p><p><b>
Essential Duties &amp; Responsibilities</b></p><ul><li>
Provide advocacy services on The Hotline&rsquo;s Crisis Intervention Model, including safety assessment, education, and referrals to contacts as appropriate.</li><li>
Utilize critical thinking and strategic questioning skills to assess and appropriately respond to contacts.</li><li>
Consistently and accurately collect and record required caller information into the database system.</li><li>
Actively maintain a basic understanding of the dynamics of intimate partner violence and healthy relationships.</li><li>
Respond with compassion and awareness to people of various backgrounds.</li><li>
Communicate with integrity with all members of The Hotline staff and contacts.</li><li>
Utilize resilience strategies to deal with stressful situations, and to navigate contact crisis situations.</li><li>
Comply with The Hotline&rsquo;s confidentiality policy and respect the confidentiality of all.</li><li>
Attend required meetings and training, including, but not limited to, team meetings and all staff meetings.</li><li>
Adhere to the assigned schedule, which requires availability during inclement weather and assigned holidays to ensure 24/7 hotline coverage.</li><li>
Be accountable and dependable, as it pertains to at-home work responsibilities, and in-person activities as needed.</li></ul>
Requirements:
<p><b>
Education &amp; Experience Required</b></p><ul><li><b>
High school diploma or equivalent</b> required.</li><li><b>
At least one year of continuous professional experience</b> in customer service, social services, call center environments, or related roles.</li><li><b>
Strong computer skills required</b>, including proficiency with Microsoft Windows, Office 365, and Zoom Meetings.</li></ul><p><b>
Knowledge, Skills, &amp; Abilities</b></p><ul><li>
Working knowledge of intimate partner violence and healthy relationships.</li><li>
Demonstrated ability to respond with empathy and compassion to victims in crisis situations.</li><li>
Excellent verbal and written communication skills</li><li>
Team-oriented, respectful, and approachable to contribute toward building strong working relationships.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Bilingual in English and Spanish</li></ul><p><b>
Other Requirements/Working Conditions</b></p><ul><li>
This position is based in Atlanta, GA and is performed from a home office.</li><li>
Must have a dedicated, secure workspace that is free from distractions, with sufficient surface area to accommodate a monitor, laptop, keyboard, and mouse for proper equipment setup and maintenance.</li><li>
The workspace should ensure minimal to no background noise, maintaining a professional and confidential environment., separate from home-life responsibilities, such as childcare, roommate interactions, pet care, etc.</li><li>
Must maintain a stable internet connection with at least 10 MBPS download and 2 MBPS upload speeds.</li><li>
Must maintain standards of confidentiality related to agency information.</li><li>
Prolonged sitting or standing using keyboard, phone, and computer</li></ul><p><b>
Compensation</b><br>
<b>Base Pay:</b> $21.17 per hour</p><p><b>
Additional Pay:</b> Employees may earn extra compensation based on the shifts they work and applicable language skills. This role requires coverage across days, evenings, overnights, and weekends. Pay may increase during certain hours as outlined below.</p><p><b>
Shift Differentials (additional hourly pay):</b></p><ul><li><b>
Evenings</b> (3:45 p.m. &ndash; 9:45 p.m., Monday&ndash;Friday): <b>+$1.00/hour</b><br>
</li><li><b>
Overnights</b> (9:45 p.m. &ndash; 7:15 a.m., Monday&ndash;Thursday): <b>+$2.00/hour</b><br>
</li><li><b>
Weekend Day/Evening</b> (7:15 a.m. &ndash; 9:45 p.m., Saturday&ndash;Sunday): <b>+$1.75/hour</b><br>
</li><li><b>
Weekend Overnights</b> (9:45 p.m. &ndash; 7:15 a.m., Friday&ndash;Sunday): <b>+$2.50/hour</b></li></ul><p><b><br>
Bilingual Differential:</b> <b>+$1.25/hour</b></p><p><i>
Please note: All shift differential times are listed in Central Time.</i></p><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><p>
The Hotline&rsquo;s full-time employees are eligible for a comprehensive benefits package designed to support their health, financial security, and overall well-being. Benefits include:</p><p><b><br>
Health &amp; Insurance Benefits</b></p><ul><li>
100% employer-paid medical plan option</li><li>
Dental and vision insurance plans</li><li>
Health Savings Account (HSA)</li><li>
Flexible Spending Accounts (FSA) for medical and dependent care</li><li>
Employer-paid short-term and long-term disability insurance</li><li>
Employer-paid life and accidental death &amp; dismemberment (AD&amp;D) insurance ($50,000 coverage)</li><li>
Aflac supplemental insurance plans</li></ul><p><b>
Retirement &amp; Financial Planning</b></p><ul><li>
401(k) retirement plan with employer match</li></ul><p><b>
Work-Life Balance and Additional Perks</b></p><ul><li>
10 days of paid vacation in your first year (increases with tenure)</li><li>
14 floating holidays per year</li><li>
Paid sick leave and paid parental leave</li><li>
Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through individual and group sessions, mediations and other wellness tools.</li><li>
Access to Employee Assistance Program (EAP)</li><li>
Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement.</li><li>
Employee referral program</li></ul><p>
This description only includes essential functions of the job. These statements are not intended to be construed as exhaustive of all duties, responsibilities, and skills required for this position. Employees will be required to follow and any other job-related instruction and to perform any other job-related duties required by the job objectives, supervisor, and mission and values of The Hotline. This description does not modify any employee&rsquo;s at-will status and is not a contract for continued employment of any duration.</p><p>
The National Domestic Violence Hotline is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, veteran status, or any other legally protected status. Discrimination or harassment of any kind is not aligned with our values and will not be tolerated. If you need accommodation during the application or interview process, please contact us at jobs@thehotline.org.</p></div>

Phone Advocate (Evening Shift) — Remote

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div><b>
Emory University Center for Ethics</b></div><div></div><div><br>
The Center for Ethics is a university-wide center that works across the university teaching courses, conducting research, and developing public programming that engages the broader community. The Center for Ethics&rsquo; vision is to inspire and advance scholarship and education in ethics, to ignite the moral imagination of people in all walks of life, and to foster lives of moral meaning and ethical engagement.</div><div></div><div><br>
For more on the Center for Ethics, visit http://ethics.emory.edu/</div><div></div><div><b><br>
Position summary:</b></div><div></div><div><br>
The role is envisioned as a position at the Assistant or Associate) Professor level with an appointment in the School of Medicine and/or another School and Department relevant to the candidates experience and expertise The salary range is 90K to 100K, with actual salary dependent on past work experience. The successful candidate will work full time with the bioethics and non-bioethics faculty in the Center for Ethics. The primary responsibilities of this on-campus position will involve teaching at the graduate and healthcare professional level (medicine, nursing, etc.), publishing research, and providing service to and/or developing programming for the Center, Emory University, and the greater community. The Center welcomes applicants with wide-ranging scholarly interests in bioethics, especially clinical ethics, the ethics of AI in health contexts, neuroethics, research ethics, and/or ethics of health disparities.</div><div>
There is no requirement for extramural funding for this position, but the Center supports the development of externally funded scholarship and encourages applications from those able and interested in securing extramural funding.</div><div></div><div><b><br>
Responsibilities:</b></div><div></div><ul><li><br>
Teaching ethics and bioethical issues in an integrated curriculum in the School of Medicine</li><li>Teaching core and elective courses in the Master of Arts in Bioethics (MAB)</li><li>Advising and Mentoring MAB graduate students and thesis/capstone projects</li><li>Pursuit of independent and collaborative scholarship</li><li>Development of programming on ethical challenges and promotion of public discourse</li></ul><div></div><div><b><br>
Successful candidates will have:</b></div><ul><li>
Strong interpersonal skills</li><li>
Demonstrated experience and comfort in working in both in person and online settings<br>
Commitment to collaboration with colleagues at the Center for Ethics, across the university and in the community</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Terminal post-graduate degree (PhD, JD, MD, etc.) in a field related to bioethics</li><li>
Demonstrated success in teaching and mentoring healthcare professionals and/or graduate students</li><li>
Record of quality scholarship in bioethics</li></ul><div></div><div><b><br>
Applicants should submit the following:</b></div><ul><li>
Cover letter addressed to the search committee that explains why you are interested in this role, what makes you well-suited to meet the responsibilities associated with the position, and how you understand and approach your field(s) of expertise</li><li>
Research writing sample</li><li>
Statement of teaching philosophy (ideally accompanied by teaching evaluations)</li><li>
Names and contact information for three references, including those who can speak to your teaching and research. (Letters will be requested for candidates advancing to a second round of consideration.)</li></ul><p>
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.</p>
Additional Details :
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Assistant Professor

Manhattan Strategy Group

<div><div>Manhattan Strategy Group (MSG) is seeking a skilled Data Collection Center (DCC) Interviewer to support the Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS). The ideal candidate will have strong call center experience, the ability to leverage call center technologies, and a commitment to improving operational efficiency and respondent engagement.</div><div>
</div><div>
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.</div><div>
</div><div>
We are currently hiring multiple outbound interviewers to support BLS data collection efforts. In this role, you will contact businesses nationwide, enroll in federal payroll surveys, and collect data essential to measuring labor market activity and informing economic policy.</div><div><b>
Position Highlights</b></div><ul><li>
Day shift, Monday&ndash;Friday (6:00 AM&ndash;7:00 PM EST)</li><li>
No weekends</li><li>
Full-time, 40 hours/week</li><li>
H&amp;W benefits (Health, dental, vision, and 401(k))</li><li>
Paid holidays</li><li>
Promote from within culture</li><li>
On-site location: Atlanta, GA 30303</li></ul><div><b>
Duties:</b></div><div>
Typical duties shall include but are not limited to the following:</div><ul><li>
Enrolls the largest, most challenging companies into the JOLTS survey.</li><li>
Processes confidential data records obtained through telephone interviews or other approved means to achieve established performance levels.</li><li>
Follows procedures related to rolling respondents to alternate collection methods after the initial five-month CATI collection.</li><li>
Performs editing and reasonable testing in accordance with established JOLTS standards.</li><li>
Tests new software and procedures and provides feedback to supervisor and Task Manager.</li><li>
Answers incoming calls and emails from respondents by providing prompt and courteous service.</li><li>
Research questions received from JOLTS stakeholders.</li><li>
Serves as a training mentor and observes Interviewer 1 staff during training certification.</li><li>
Reviews error messages, corrects data, and resolves early reporting, bad registry information, and daily reports where applicable.</li><li>
Performs edit reconciliation of self-reported data.</li></ul><div><b>
Minimum Qualifications:</b></div><ul><li>
Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process.</li></ul><ul><li>
High School diploma or equivalent plus two years of relevant experience.</li><li>
Two years of experience using Microsoft Office suite or equivalent software.</li><li>
Experience using the internet for research.</li></ul><div></div><div><b>
Preferred Experience:</b></div><ul><li>
Call center, strong customer service and sales experience</li><li>
Consistent work history and excellent attendance record</li><li>
Excellent persuasive/negotiation skills</li></ul><div></div><div>
MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).</div><div></div><div>
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact HR@ManhattanStrategy.com.</div><div></div><div><i>
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.</i></div></div><div></div>

Data Collection Center (DCC) Interviewer 2 - JOLTS (Atlanta)

European Wax Center

<div><p><b>Position Summary</b></p><p>
As a Wax Specialist at European Wax Center, you play a crucial role in delivering exceptional waxing services to our valued guests. Your expertise, professionalism, and commitment to excellence will contribute to creating a positive and confidence-boosting experience.</p><p>
This Team Member Must uphold the Artemis Wax Core Values:</p><ul><li>
We are Team Players</li><li>
We Play to Win</li><li>
We Bring the Energy</li><li>
We are Committed</li></ul><p><b>
Responsibilities: Essential Job Functions</b></p><ul><li>
Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.</li><li>
Build a book of business and retain guests using our rebook scripts &amp; delivering the ultimate guest experience and 100% guest satisfaction.</li><li>
Educate guests on European Wax Center product line to enhance their overall experience and results.</li><li>
Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.</li><li>
Maintain Wax Specialist Key Performance Indicators (KPI) according to brand standard.</li><li>
Contribute to a positive and professional work environment upholding Artemis Wax Core Values.</li><li>
Train and role model the expected behaviors and processes put forward by European Wax Center.</li></ul><p>
</p><p><b>Work Environment</b></p><ul><li>
Must be able to work effectively in stressful environments, communicate with others and accept constructive feedback from direct supervisors.</li><li>
Must be able to adapt to change in activity frequently as the business requires.</li><li>
Most work performed indoors. Temperature is moderate and controlled.</li><li>
Must be able to stand or sit at a desk for up to hours per day. Standing, walking, and sitting are required. Length of time at these tasks varies from day to day.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.</li><li>
Must be able to lift up to 50 lbs. occasionally</li><li>
Talking and hearing occur continuously in the process of communicating with clients, co-workers, and management.</li></ul><p><b>
Receipt and Acknowledgements</b></p><p>
I acknowledge and understand that:</p><ul><li>
Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind and that my employment is at-will</li><li>
The job description provides a general summary of the position, however, is not all-inclusive. I know of no limitations which would prevent me from performing these functions with or without reasonable accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions</li></ul><p>
Job duties, tasks, work hours and work requirements may be changed from time to time as business need dictates.</p><p>
</p><p>Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Artemis Wax.</p><p><b>
Education / Experience / Qualifications</b></p><ul><li>
Valid state Esthetician or Cosmetology license.</li><li>
Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.</li><li>
Strong attention to detail, ensuring precise and efficient waxing services. Self-motivated and process focused.</li><li>
Ability to adapt to varying guest preferences and comfort levels. Outstanding communication skills.</li><li>
Knowledge of skincare and waxing products, with the ability to recommend products based on individual guest needs.</li><li>
Commitment to maintaining a clean and organized work environment.</li><li>
Adherence to all state sanitation and licensing requirements.</li></ul></div>

WAX SPECIALIST

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