case management specialist

case manager

case manager (10543)

clinical research coordinator Jobs in Baltimore

clinical research coordinator

clinical research coordinator (child and adolescent psychiatry) Jobs in Baltimore

care coordinator

AbsoluteCare

On-Site
<br><br>
Baltimore, MD, USA | Greenbelt, MD, USA
<br><br>
Posted within last 24 Hours
<br><br>
Salary Range $85,000 - $90,000 per year
<br><br>
Job Summary
<br><br>
This role is a member of the integrated community care team (ICCT), providing in-person discharge planning, care coordination and integrated case management supports for members currently admitted at an inpatient facility. The transitional care manager (TCM) is assigned acute and post-acute facilities in the community. TCMs are assigned to the members at the time of admission and care coordinate for their complex medical, behavioral, and social determinants of health needs. Working in partnership with the inpatient facility and the health plan, the TCM coordinates care in collaboration with AbsoluteCare Medical Director and primary care providers, community primary care providers and specialists and local community resource and service agencies required to meet the member’s individual post discharge needs. TCM effectiveness is measured by value-based care outcomes including admission and readmission rates, length of stay, bed days and hospital follow-up completion rates.
<br><br>
Duties and Responsibilities
<br><br>
Meet with members during their inpatient admission and develop a person-centered care plan (PCCP) to address their discharge and care transition needs.
<br>Call members post discharge to review discharge instructions, complete medication reconciliation and ensure scheduling of hospital follow-up visits.
<br>Coordinate member post discharge plans including hospital follow-up with primary care provider and specialists, home health, durable medical equipment, medications, social and caregiver supports.
<br>Communicate with AbsoluteCare team and community primary care providers on a regular basis, review assigned member discharge plans and barriers to a safe discharge.
<br>Manage PCCP and member contact in compliance with all agency requirements, internal protocols, and accreditation standards.
<br>Provide education with teach back regarding medical, behavioral, and functional health conditions, symptoms, and treatment options.
<br>Provide evidence-based clinical interventions centered on established person-centered care plan goals using a variety of approaches, e.g., trauma informed care, harm reduction, behavior change modalities, motivational interviewing, teach back methods and problem solving.
<br>Attend clinical rounds with health plan partners, review PCCPs for discharge, provide recommendations for appropriate level of care and next steps to expedite care transitions.
<br>Meet established Key Performance Indicators.
<br>Manage assigned caseload based on visit and contact frequency requirements and utilization data.
<br>Proactively mitigate/resolve barriers to care to increase adherence to discharge plan and reduce risk of readmission.
<br>Assist members in accessing and engaging with AbsoluteCare and community services and resources and follow up on member adherence to referrals.
<br>Actively participate in required meetings.
<br>Other duties as assigned to meet business needs.
<br>Maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners.
<br>Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
<br>This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
<br>This job description is subject to change at any time.
<br><br>
Minimum Qualifications
<br><br>
Must be willing and able to travel up to 80% of the time to local area hospitals, skilled nursing facilities and residential treatment facilities to visit members and build relationships with discharge planners and case management staff.
<br>Licensed RN by the state in which practicing and abide by all laws, regulations, and requirements.
<br>Preference given to RN candidates with extensive experience discharge planning, care transition coordination and medical and behavioral case management in the community. Candidate with CCM or CCTM credentials a plus.
<br>3+ years of experience in serving the needs of complex populations, including medically complex, trauma history, mental health conditions, substance abuse, and socioeconomic barriers in an office or community-based setting.
<br>Preference given to qualified candidate with multiple settings experience (Inpatient, LTPAC, home health, corrections, community programs and/or human service agencies.)
<br>Experience with complex government-sponsored populations preferred, e.g., Medicaid, Medicare beneficiaries.
<br>Experience with member engagement, transitions of care, clinical care, and/or case management
<br>Experienced in discharge planning and care coordination for continuity in care transitions, strategies for reducing readmissions and chronic condition management interventions a must.
<br>Experienced in concurrent review for level of care determinations and taking action to transition to other care settings by expediting prior authorizations, leveraging the power of influence, and advocating on behalf of the member. Familiarity with MCG and ASAM criteria a plus.
<br>Ability to take a creative and innovative approach to problem-solving to aid patients in overcoming barriers to care transitions.
<br>Excellent computer skills including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and electronic medical record documentation required.
<br>Excellent written and oral communication skills to interact with members, families, community stakeholders, and interdisciplinary team required.
<br>Ability to meet accreditation and quality standards including, but not limited to NCQA, PCMH, HEDIS through following defined procedures to assess, intervene and document interactions.
<br>Ability to work independently and exercise excellent clinical judgement.
<br>Active unencumbered driver’s license, with automobile insurance, reliable transportation, and ability to work in office and in the community.
<br>Second language ability is desirable relevant to local population, geography, resources.
<br><br>
Working conditions
<br><br>
This job operates in the community and within a professional office environment. This role requires reliable transportation to commute back and forth between inpatient facilities and office; and routinely uses general office equipment.
<br><br>
Physical requirements
<br><br>
Ability to communicate clearly and exchange accurate information consistently.
<br>Ability to remain stationary for long periods of time.
<br>Repetitious movements.
<br>Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
<br>Ability to occasionally move objects up to 20 lbs.
<br><br>
Direct reports
<br><br>
None.
<br><br>
All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
<br><br>
<b>Company Description:</b><br>
Why Work at AbsoluteCare?
<br><br>
At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.
<br><br>
We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.
<br><br>
We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.
<br><br>
Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.
<br><br>
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

Transitional Care Manager - 2909

Baltimore Crisis Response, Inc

<div><p><b>Case Manager
</b> Baltimore, Maryland<br>
 $20.00-$23.00 Hourly
 Full-Time | Shifts: 9:00M-5:00PM | Monday- Friday
</p><p>Being the Leader Communities Need in Moments of Crisis.</p><p></p><p><b>
About Us</b></p><p>
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve been at the forefront of behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.</p><p></p><p><b>
The Opportunity</b></p><p>
We are seeking a Case Manager to support individuals as they move through different levels of care. In this role, you&rsquo;ll partner with clients and their care teams to coordinate services, develop discharge plans, and connect individuals with the community resources they need for ongoing recovery. You&rsquo;ll also play a hands-on role in monitoring daily progress, supporting treatment goals, and fostering smooth transitions across the system of care.</p><p>
This is more than case coordination &mdash; it&rsquo;s an opportunity to advocate for individuals, strengthen continuity of care, and make a meaningful impact on recovery outcomes in Baltimore.</p><p>
</p><p></p><p><b>What You&rsquo;ll Do</b></p><ul><li>
Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes to understand the unique needs, strengths, preferences, and goals.
</li><li>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</li><li>Partners with the client receiving care and their care team to identify clinical goals, interventions, and strategies, documenting in the discharge plan.
</li><li>Initiates and submits referrals to medical and Behavorial health care, community programs, and service providers.
</li><li>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care, maintaining a positive rapport.
</li><li>As approved and assigned, uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
</li><li>Collaborates with care team members for admission and discharge from the residential milieu, engaging external stakeholders when appropriate and as directed during these transitions.
</li><li>Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
</li><li>Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.
</li><li>All tasks, projects, and/or duties as assigned and authorized, as determined by Direct Supervisor (or designated delegate) to be congruent with the role.
</li></ul><p><b>Qualifications</b></p><ul><li>
High school diploma or equivalent.
</li><li>Bachelor&rsquo;s Degree preferred
</li></ul><p><b>Additional</b></p><ul><li>
Applicant must have a valid MD driver&rsquo;s license and will transport clients using a company vehicle when needed.</li></ul><p></p><p><b>
Why Join BCRI</b><br>
 Medical, Dental, and Vision Insurance.<br>
 403(b) Retirement Plan<br>
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays.<br>
 Tuition Reimbursement &amp; Professional Development Support.<br>
 Be part of an innovative, impact-driven team shaping the future of crisis care.</p><p></p><p><b>
Make a Difference. Lead with Compassion.</b><br>
This is more than a leadership role &mdash; it&rsquo;s a chance to help individuals and families find stability in their most vulnerable moments.</p><p>
 Apply today and become a guiding force for change.</p></div><p></p>

Case Manager

Description
<br><div><p><b>Case Manager
</b> Baltimore, Maryland
 $20.00-$23.00 Hourly
 Full-Time | Shifts: 9:00M-5:00PM | Monday- Friday
</p><p>Being the Leader Communities Need in Moments of Crisis.
</p><p></p><p><b>About Us
</b></p><p>Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve been at the forefront of behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
</p><p></p><p><b>The Opportunity
</b></p><p>We are seeking a Case Manager to support individuals as they move through different levels of care. In this role, you&rsquo;ll partner with clients and their care teams to coordinate services, develop discharge plans, and connect individuals with the community resources they need for ongoing recovery. You&rsquo;ll also play a hands-on role in monitoring daily progress, supporting treatment goals, and fostering smooth transitions across the system of care.
</p><p>This is more than case coordination &mdash; it&rsquo;s an opportunity to advocate for individuals, strengthen continuity of care, and make a meaningful impact on recovery outcomes in Baltimore.<br>
</p><p></p><p><b>What You&rsquo;ll Do
</b></p><ul><li>Supports the delivery of care and engagement of individuals under care by participating in group supervision and by reviewing evaluations, assessments, treatment plans, and progress notes to understand the unique needs, strengths, preferences, and goals.
</li><li>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</li><li>Partners with the client receiving care and their care team to identify clinical goals, interventions, and strategies, documenting in the discharge plan.
</li><li>Initiates and submits referrals to medical and Behavorial health care, community programs, and service providers.
</li><li>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care, maintaining a positive rapport.
</li><li>As approved and assigned, uses company vehicles to provide transportation for individuals entering, receiving, or discharged from care.
</li><li>Collaborates with care team members for admission and discharge from the residential milieu, engaging external stakeholders when appropriate and as directed during these transitions.
</li><li>Serves as a liaison as assigned and appropriate for internal and external stakeholders, care partners, and visitors.
</li><li>Demonstrates adherence to company policies, expectations, and behavioral competencies, both explicit and implicit.
</li><li>All tasks, projects, and/or duties as assigned and authorized, as determined by Direct Supervisor (or designated delegate) to be congruent with the role.</li></ul></div>
<br>Qualifications
<br><div><p><b>Qualifications
</b></p><ul><li>High school diploma or equivalent.
</li><li>Bachelor&rsquo;s Degree preferred
</li></ul><p><b>Additional
</b></p><ul><li>Applicant must have a valid MD driver&rsquo;s license and will transport clients using a company vehicle when needed.
</li></ul><p></p><p><b>Why Join BCRI
</b> Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement &amp; Professional Development Support.
 Be part of an innovative, impact-driven team shaping the future of crisis care.
</p><p></p><p><b>Make a Difference. Lead with Compassion.
</b><br>
This is more than a leadership role &mdash; it&rsquo;s a chance to help individuals and families find stability in their most vulnerable moments.
</p><p> Apply today and become a guiding force for change.</p></div><p></p>

Case Manager (10543)

Description
<br><div><div><div><b>Call Center Counselor
</b> Remote
 $22 to $26.50 per hour
 Part-Time | Available shifts are every other weekend Saturday and Sunday: <b>12:00AM-8:00AM
</b></div></div><div><div><b>Help Clients Begin Their Path to Recovery.
</b><br>
Be the steady support clients need during treatment &mdash; guiding them through assessment, counseling, and care planning with compassion and clinical expertise.
</div></div><div><div><b>About Us
</b></div></div><div><div>Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore&rsquo;s only comprehensive crisis response system. Since 1992, we&rsquo;ve led the way in behavioral health crisis care &mdash; providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
</div></div><div><div><b>The Opportunity
</b></div></div><div><div>We are seeking a Call Center Counselor to support individuals receiving care by coordinating transitions across the system of care and serving as a key point of engagement for callers. In this role, you will assess needs across mental health, medical, and social service domains; initiate referrals to internal and external providers; and actively monitor progress toward individualized goals. You will partner closely with individuals, their identified care teams, and community stakeholders to facilitate timely access to services, including residential admissions when appropriate. This position requires the use of person-centered, evidence-based practices and strong collaboration within a multidisciplinary team to ensure high-quality, coordinated care.
</div></div><div><div><b>What You&rsquo;ll Do
</b></div></div><ul><li><div>Supports the delivery of services and engagement of individuals under care by participating in supervision and team meetings.
</div></li><li><div>Uses person-focused evidence-based best practices as identified in program policies and procedures, to recognize and honor the caller&rsquo;s unique needs, strengths, preferences, and goals.
</div></li><li><div>Assesses the needs of the individual receiving care across multiple domains including mental health, medical, social, and other services by completing needs assessment and other appropriate tools.
</div></li><li><div>Initiates and submits referrals to medical and behavioral health care, community programs, and service providers.
</div></li><li><div>Develops and maintains strong working knowledge of care partners, service providers, and stakeholders across the system of care.
</div></li><li><div>Collaborates with care team members for admission into the residential milieu through the bed registry, and/or by engaging external stakeholders and service providers when appropriate and as directed during these transitions.
</div></li><li><div>Demonstrates adherence to program, department, and company policies, expectations, and behavioral competencies, both explicit and implicit.
</div></li><li><div>All tasks, projects, and/or duties as assigned and authorized, as determined by Human Resources and Direct Supervisor (or designated delegate) to be congruent with the role.</div></li></ul></div>
<br>Qualifications
<br><div><div><div><b>Qualifications
</b></div></div><div><div><b>Education:
</b></div></div><ul><li><div>High School Diploma, GED, or Equivalent, Required
</div></li><li><div>College degree in Human Services or related field, Strongly Preferred
</div></li></ul><div><div><b>Experience:
</b></div></div><ul><li><div>One year work engagement or experience with individuals living with dynamic and complex behavioral health needs, Preferred
</div></li><li><div>One year community health or lived experience, Preferred<br>
</div></li></ul><p></p><div><div><b>Why Join BCRI
</b></div></div><div><div> Make a direct impact in clients&rsquo; recovery journey.
 Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan.
 Generous PTO &ndash; Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement &amp; Professional Development Support.
 Be part of an innovative, mission-driven team transforming behavioral health care.</div></div></div>

Call Center Counselor (Part Time) (10954)

Headlands Research

<div><div><p>At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.</p></div><p></p><div><br>
<h1 class="jobSectionHeader"><b>
Clinical Research Coordinator (CRC)</b></h1>
<p>
<b>Location:</b> Pikesville, MD | Site Name: Headlands Research - Pharmasite | Full-Time</p><br>
<p></p>
<p>
Are you an experienced clinical research professional with a passion for advancing medicine? Join a leading, integrated clinical research network dedicated to high-quality data, patient-centered care, and innovation in clinical trials.</p>
<p>
We&rsquo;re seeking a <b>Clinical Research Coordinator (CRC)</b> for our clinical research site located in Pikesville, MD. The CRC will manage and execute Phase I-IV clinical studies in accordance with FDA regulations, GCP/ICH guidelines, and sponsor protocols. This role is ideal for someone who thrives in a fast-paced environment and is eager to make an impact in the clinical research industry.</p>
<p><b>
Type:</b> Regular Full-time Employee<br>
<b>Schedule:</b> Mondays through Fridays, 8:00am - 5:00pm<br>
<b>Location:</b> Onsite in Pikesville, MD (no capabilities for remote or hybrid work)<br>
<b>Reports to:</b> Site Director<br>
<b>Benefits:</b> Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.</p>
<h2 class="jobSectionHeader"><b>
</b><b>What We Offer</b></h2>
<ul><li>Competitive pay + annual performance incentives</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k) plan with company match</li>
<li>Paid time off (PTO) and company holidays</li>
<li>A mission-driven culture focused on advancing medicine and improving patient outcomes</li></ul><br>
<p></p>
<p></p>
<h2 class="jobSectionHeader"><b>Why Join Us?</b></h2>
<p>
You&rsquo;ll be part of a growing, mission-driven organization that values its people. At our core, we&rsquo;re committed to bringing innovative medical treatments to patients faster&mdash;while creating an environment where employees thrive. If you&rsquo;re passionate about clinical research and ready to make a difference, we&rsquo;d love to hear from you.</p><br>
<p></p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Coordinate all aspects of assigned clinical trials from site initiation to study close-out</li>
<li>Conduct subject visits and ensure timely, accurate documentation following ALCOA-C standards</li>
<li>Maintain compliance with study protocols, GCP/ICH guidelines, FDA regulations, IRB policies, and company SOPs</li>
<li>Manage subject recruitment, informed consent, and retention strategies</li>
<li>Ensure timely data entry and resolution of EDC queries</li>
<li>Report and follow up on all adverse events, serious adverse events, and deviations</li>
<li>Collaborate with investigators, lab teams, sponsors/CROs, and internal stakeholders</li>
<li>Prepare for and participate in monitoring visits, audits, and inspections</li>
<li>Maintain regulatory documentation and ensure proper training is completed for all study amendments and systems</li>
<li>Execute study procedures such as phlebotomy, ECGs, and sample processing within scope (as trained)</li>
<li>Attend investigator meetings and provide cross-functional support as needed</li>
<li>Maintain working knowledge of study protocols, laboratory manuals, equipment calibration, and inventory control</li></ul><br>
<p></p>
<p><b>
Requirements:</b></p>
<ul>
<li>Bachelor's degree OR 2 years of college in a health-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required OR licensed as a Licensed Practical Nurse (LPN) or higher</li>
<li>Previous experience as a Clinical Research Coordinator preferred</li>
<li>Deep understanding of FDA, ICH-GCP regulations, and clinical trial procedures</li>
<li>Proficiency in medical terminology and clinical documentation practices</li>
<li>Strong interpersonal, verbal, and written communication skills</li>
<li>Organized, detail-oriented, and capable of managing multiple priorities</li>
<li>Proficient in Microsoft Office and other clinical research systems</li></ul><br>
<p></p>
<p>
<b>Apply now</b> to become a part of a team that&rsquo;s changing the future of healthcare&mdash;one trial at a time.</p></div></div><p></p>

Clinical Research Coordinator

Johns Hopkins University

<div></div><div><div><div><div><div>Baltimore, MD, United States</div></div><div><div><div><b>
</b></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><b>
Job description</b></div></div><div></div><div><div><b>
Working at JHU
</b></div></div></div></div></div><div><div><div><div><div>Affiliated Office Address</div><div><b>
Baltimore, MD, United States</b></div></div><div><div>
Requisition ID</div><div><b>
121032</b></div></div><div><div>
Date Created</div><div><b>
April 23, 2026</b></div></div><div><div>
Job Function</div><div><b>
Clerical/Administrative Support</b></div></div><div><div>
Exempt Status</div><div><b>
Non-Exempt</b></div></div><div><div>
Shift Type</div><div><b>
Full Time</b></div></div><div><div>
Schedule</div><div><b>
M-F, 8:00am - 5:30pm</b></div></div><div><div>
Worksite</div><div><b>
04-MD:School of Medicine Campus</b></div></div><div><div>
Work Modality</div><div><b>
On-site: 90-100% of hours worked on-site</b></div></div></div><div><div><p>
We are seeking a <b><i>Sr. Medical Office Coordinator (Sr. MOC)</i></b> in the department of Otolaryngology. The Sr. Medical Office Coordinator coordinates the activities of a multi-faceted, high-volume medical and/or surgical practice to ensure a smoothly functioning office and good patient relations. Resolve patient problems, third party issues, or refer patients to appropriate resources. Serves as a resource in a team environment.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><p></p><ul><li>
Assists patients, patients' families, referring physicians, and third-party carriers to resolve patient related issues.</li><li>
Schedules patients for laboratory tests, medical examinations, procedures, and admissions. Resolves any schedule conflicts. Uses automated records systems to access, enter, and edit patient information.</li><li>
Relays information to patients regarding preparation for laboratory tests, examinations, and procedures. Assures all patient correspondence (consent, orders, history, and physical, etc.) is transmitted to correct areas in a timely manner to streamline patient processing.</li><li>
Obtains pre-certifications as required by patients' health care insurers or managed care providers. Utilizes knowledge of physician(s)' practices and requirements of third-party payers to provide appropriate documentation to assure authorization/certification for medical services.</li><li>
Maintains familiarity with various types of medical insurance to explain these plans.</li><li>
Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.</li><li>
Arranges or assists in arranging patient transportation.</li><li>
Demonstrates awareness of limitations of institutional resources and seeks to maximize physician scheduling within this context. Proactively seeks to schedule/reschedule patients to efficiently utilize resources (e.g., backfill to cover cancellations or add urgent appointments).</li><li>
Assists physician(s) in monitoring signing of operative notes, discharge summaries, and clinic notes.</li><li>
Triages patient calls and medical issues. Answers patient medical questions where appropriate and determines if physician/nurse response is required.</li><li>
Perform other related duties as requested.</li></ul><p></p><p><i><br>
In addition to the duties described above</i></p><p></p><ul><li>
Ensure pre-visit readiness by obtaining and verifying outside records, imaging, and pathology (CRISP, CareEverywhere, eHealth).</li><li>
Coordinate multidisciplinary care (e.g., Med Onc, Rad Onc, Dental, SLP, Nutrition) for oncology patients.</li><li>
Expedite complex referrals and imaging to support timely access to care.</li><li>
Manage pre- and post-operative scheduling workflows to ensure continuity of care.</li><li>
Support procedure workflows by ensuring appropriate CPT codes and authorizations are secured in advance.</li><li>
Provide structured patient communication and education, including intake coordination and MyChart guidance.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
High School Diploma or graduation equivalent.</li></ul><ul><li>
Three years progressively responsible medical office experience.</li></ul><ul><li>
Medical terminology required.</li></ul><ul><li>
Intermediate computer and proofreading skills required.</li></ul><ul><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Experience in the Johns Hopkins system strongly preferred.</li></ul><p></p><p>
Classified Title: Sr. Medical Office Coordinator<br>
Role/Level/Range: ATO 40/E/02/OE<br>
Starting Salary Range: <b>$18.20 - $33.90 HRLY ($26.00/hour targeted; Commensurate w/exp.)</b><br>
Employee group: Full Time<br>
Schedule: M-F, 8:00am - 5:30pm<br>
FLSA Status: Non-Exempt<br>
Location: School of Medicine Campus<br>
Department name: SOM Oto Audiology<br>
Personnel area: School of Medicine</p></div></div><div><div><p><b>
</b></p><p></p><div><div><div><p><b><i>Total Rewards</i></b><br>
The referenced base salary range represents the low and high end of Johns Hopkins University&rsquo;s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.</p>
<p><b><i>Education and Experience Equivalency</i></b><br>
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.</p>
<p><b><i>Applicants Completing Studies</i></b><br>
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.</p>
<p><b><i>Background Checks</i></b><br>
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.</p>
<p><b><i>Diversity and Inclusion</i></b><br>
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.</p>
<p><b><i>Equal Opportunity Employer</i></b><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p>
<p><b><i>EEO is the Law</i></b><br>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p>
<p><b><i>Accommodation Information</i></b><br>
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.</p>
<p><b><i>Vaccine Requirements</i></b><br>
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.</p>
<p><b><i>The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.</i></b><br>
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.</p></div></div></div></div></div></div></div></div></div></div></div>

Sr. Medical Office Coordinator (Otolaryngology)

<p></p><div><p>Researchers at Johns Hopkins University is seeking a <b><i>Clinical Research Coordinator </i></b>to conduct clinical trials and clinical studies to discover new ways to prevent and treat diseases and other health problems. The Clinical Research Coordinator administratively coordinates clinical protocol implementation, typically for a single study. Will ensure efficient logistical implementation of the study activities and provide administrative support for research-related regulatory issues.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Coordinate all activities of a clinical research study to ensure adherence to protocol and validity of findings.
</li><li>Participate in clinical study start-up meetings.
</li><li>Assist research nurses, study coordinators, principal investigators, and other study personnel in executing protocol-related activities.</li><li>
Explain the study background and rationale for the research to potential and current participants.</li><li>
Contribute to the development of recruitment strategies for participants for assigned study.
</li><li>Implement a variety of techniques for recruitment as appropriate, e.g., print and web-based advertisements, contact referring physicians, participate in community events, etc.
</li><li>Independently conduct the consenting process or ensure consent is obtained on appropriate participants.
</li><li>Schedule participants for required activities and provide any special instructions prior to upcoming tests/exams.</li><li>
Serve as liaison to study participants.</li><li>
Assist with setup of the data collection system and enter and organize data.</li><li>
Assist in coordinating study meetings.</li><li>
Participate in study meetings and provide updates on protocol implementation status and make recommendations on operational issues.</li><li>
Assist with the preparation of submissions to the Institutional Review Board (IRB).</li><li>
Liaison with IRB on administrative matters and facilitate communications with the PI.</li><li>
Conduct literature searches to provide background information.
</li><li>Obtain and maintain excellent operating knowledge of assigned clinical protocol, clinical equipment, and clinical computer systems.
</li><li>Oversee budget expenditures for study operations.</li><li>
Other duties as assigned.</li></ul><p></p><p><i><br>
In addition to the duties listed above</i></p><p></p><ul><li>
Manuscript preparation assistance.</li><li>
Grant preparation assistance.</li><li>
Conference abstract preparation assistance.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master's Degree in nutrition or related field.</li><li>
Experience in research in nutrition and neuroscience.</li></ul><p></p><p><br>
Classified Title: Clinical Research Coordinator<br>
Role/Level/Range: ACRO37.5/03/CD
<br>
Starting Salary Range: $17.20 - $30.30 HRLY ($45,000 targeted; Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: M-F 8:30am-5pm<br>
FLSA Status: Non-Exempt<br>
Location: Hybrid/School of Medicine Campus<br>
Department name: SOM Psy Child and Adolescent Psychiatry
<br>
Personnel area: School of Medicine</p></div><p></p>

Clinical Research Coordinator (Child and Adolescent Psychiatry)

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