medical assistant ii

case manager

case manager (per diem)

case manager - boston

case manager - float

case manager denials and appeals 40 hours days

Beth Israel Lahey Health

<div>
 
 When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.
 
 
 
 Identifies, reviews, and interprets third party payments, adjustments and coding denials for all professional services. Reviews provider documentation in order to determine appropriate coding and initiate corrected claims and appeals. Duties include hands on coding, documentation review and other coding needs for ICD-9, ICD-10. Works directly with the Billing Supervisor and Coding Manager to resolve complex issues and denials through independent research and assigned projects. (remote)
 
 
 
 Job Description
 
 
 
 
 Essential Duties &amp; Responsibilities
 
 including but not limited to:
 
 
 
 Coding Responsibilities
 
 
 
 <ul>
 <li>
 Provides review and/or coding of any coding related denied professional services for appropriate use of CPT, ICD-9, ICD-10, HCPCS, Modifier usage/linkage.
 </li>
 <li>
 Periodic review of codes, at least annually or as introduced or required.
 </li>
 <li>
 Reviews and analyzes rejected claims and patient inquiries of professional services, and recommends appropriate coding corrections via paper or electronic submission to the Follow up Team.
 </li>
 <li>
 Reports coding trends and issues to the coding supervisor for education within the coding department and/or physician education.
 </li>
 <li>
 Confers regularly with the Coding Department through regular departmental staff meetings, on-on-one meetings to review and discuss coding denials and education.
 </li>
 <li>
 Maintains certification requirements for coding.
 
 
 </li>
 </ul>
 
 Follow Up Responsibilities
 
 
 
 <ul>
 <li>
 Monitors days in A/R and ensures that they are maintained at the levels expected by management. Analyzes work queues and other system reports and identifies denial/non-payment trends and reports them to the Billing Supervisor.
 </li>
 <li>
 Responds to incoming insurance/office calls with professionalism and helps to resolve callers&rsquo; issues, retrieving critical information that impacts the resolution of current or potential future claims.
 </li>
 <li>
 Establishes relationships and maintains open communication with third party payor representatives in order to resolve claims issues.
 </li>
 <li>
 Reviews claim forms for the accuracy of procedures, diagnoses, demographic and insurance information, as well as all other fields on the CMS 1500.
 </li>
 <li>
 Reviews and corrects all claims/charge denials and edits that are communicated via Epic, Explanation of Benefits (EOB), direct correspondence from the insurance carrier or others and uses information learned to educate PFS and office staff to reduce future denials and edits of the same nature. Initiates claim rebilling or corrections and obtains and submits information necessary to ensure account resolution/payments.
 </li>
 <li>
 Identifies invalid account information (i.e.: coverage, demographics, etc.) and resolves issues.
 </li>
 <li>
 Evaluates delinquent third party accounts and processes based on established protocols for review, payment plan or write-off.
 </li>
 <li>
 Reviews/updates all accounts for write-offs and refunds.
 </li>
 <li>
 Keeps informed of all federal, state, and managed care contract regulations, maintains working knowledge of billing mechanics in order to properly ascertain patients&rsquo; portion due.
 </li>
 <li>
 Completes all assignments per the turnaround standards. Reports unfinished assignments to the Billing Supervisor.
 </li>
 <li>
 Handles incoming department mail as assigned.
 </li>
 <li>
 Attends meetings and serves on committees as requested.
 </li>
 <li>
 Maintains appropriate audit results or achieves exemplary audit results. Meet productivity standards or consistently exceeds productivity standards.
 </li>
 <li>
 Provides and promotes ideas geared toward process improvements within the Central Billing Office.
 </li>
 <li>
 Assists the Billing Supervisor with the resolution of complex claims issues, denials and appeals.
 </li>
 <li>
 Completes projects and research as assigned.
 </li>
 <li>
 Provides feedback and participates as the coding representative for the Patient Financial Services Department on the Revenue Cycle teams.
 
 
 </li>
 </ul>
 
 Secondary Functions
 
 
 
 <ul>
 <li>
 Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
 </li>
 <li>
 Complies with policies and procedures as they relate to the job. Ensures confidentiality of patient, budget, legal and company matters.
 </li>
 <li>
 Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventive maintenance to ensure continued functioning of equipment. Maintains work area in a clean and organized manner.
 </li>
 <li>
 Refers complex or sensitive issues to the attention of the Billing Supervisor to ensure corrective measures are taken in a timely fashion.
 </li>
 <li>
 Observes irregularities in the cash/denial posting process and reports them immediately to the Billing Supervisor.
 </li>
 <li>
 Accepts and learns new tasks as required and demonstrates a willingness to work where needed.
 </li>
 <li>
 Assists other staff as required in the completion of daily tasks or special projects to support the department&rsquo;s efficiency.
 </li>
 <li>
 Performs similar or related duties as assigned or directed.
 
 
 </li>
 </ul>
 
 Education &amp; Professional Development
 
 
 
 <ul>
 <li>
 Researches and stays updated and current on CMS (HCFA), AMA and Local Coverage Determinations (LCD&rsquo;s), or Local Medical Review Policies (LMRP's) to ensure compliance with coding guidelines.
 </li>
 <li>
 Stays current on quarterly CCI Edits, bi-monthly Medicare Bulletins, Medicare's yearly fee schedule, Medicare Website, and specialty newsletters.
 </li>
 <li>
 Makes guidelines available via, paper, on-line access, web access, or any other means provided by manager.
 
 
 </li>
 </ul>
 
 Organizational Requirements
 
 
 
 <ul>
 <li>
 Maintain strict adherence to the Lahey Health Confidentiality policy.
 </li>
 <li>
 Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
 </li>
 <li>
 Comply with all Lahey Health Policies.
 </li>
 <li>
 Comply with behavioral expectations of the department and Lahey Health.
 </li>
 <li>
 Maintain courteous and effective interactions with colleagues and patients.
 </li>
 <li>
 Demonstrate an understanding of the job description, performance expectations, and competency assessment.
 </li>
 <li>
 Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
 </li>
 <li>
 Participate in departmental and/or interdepartmental quality improvement activities.
 </li>
 <li>
 Participate in and successfully completes Mandatory Education.
 </li>
 <li>
 Perform all other duties as needed or directed to meet the needs of the department.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 Education: High School diploma or equivalent, plus additional specialized training associated attainment of a recognized Coding Certificate
 
 
 Licensure, Certification &amp; Registration: CP (Certified Professional Coder through AAPC), CPC-A (Certified Professional Coder - Apprentice through AAPC), or CCS-P (Certified Coding Specialist Physician Based through AHIMA)
 
 
 Experience: 1-2 years of experience in billing, coding, denial management environment related field.
 
 
 
 Skills, Knowledge &amp; Abilities
 
 
 
 <ul>
 <li>
 Ability to work independently and take initiative
 </li>
 <li>
 Good judgment and problem solving skills
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Ability to interact and collaborate effectively and tactfully with staff, peers and management.
 </li>
 <li>
 Ability to promote team work through support and communication.
 </li>
 <li>
 Ability to accept constructive feedback and initiate appropriate actions to correct situations.
 </li>
 <li>
 Ability to work with frequent interruptions and respond appropriately to unexpected situations.
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $25.00 - $34.00
 
 
 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
 
 
 As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
 
 
 More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
 
 
 Equal Opportunity Employer/Veterans/Disabled
</div>

Billing & Certified Coding Specialist I (Remote)

<div>
 
 When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.
 
 
 
 The PFS Denial Specialist I role is vital to ensure that hospital denied accounts are thoroughly reviewed for any opportunity to correct, refile and or appeal claims for re-processing and reimbursement. The role also includes review and rework of all types of PFS denials. Good writing and analytical skills are a must.
 
 
 
 Job Description
 
 
 
 
 Essential Duties &amp; Responsibilities including but not limited to:
 
 
 
 <ul>
 <li>
 Reviews and completes continuous daily work queue volume of PFS related denials. Monitors days in A/R and ensures that they are maintained at the levels expected by management.
 </li>
 <li>
 Analyzes work queues and other system report and identifies denial/non-payment trends and reports them to the supervisor.
 </li>
 <li>
 Responds to incoming insurance/office calls with professionalism and helps to resolve callers&rsquo; issues, retrieving critical information that impacts the resolution of current or potential future claims.
 </li>
 <li>
 Maintains open communication with third party payor representatives in order to resolve claim issues.
 </li>
 <li>
 Utilize CAC or other electronic coder assisting tools available to validate proper coding of CPT/HCPCS/ICD-9/ICD-10 codes.
 </li>
 <li>
 Identifies, reviews, and interprets third party denials
 </li>
 <li>
 Initiates corrected claims and appeals according to payer guidelines.
 </li>
 <li>
 Initiates denial write off when appropriate after thorough review.
 </li>
 <li>
 Keeps abreast of all government, managed care and third party hospital coding, billing and reimbursement rules, regulations and guidelines.
 </li>
 <li>
 Promotes Teamwork and maintains a positive atmosphere when communicating with fellow departmental colleagues both oral and written.
 </li>
 <li>
 Completes all assignments per the turnaround standards. Reports unfinished assignments to the Supervisor.
 </li>
 <li>
 Handles incoming department mail as assigned.
 </li>
 <li>
 Attends meetings and serves on committees as requested.
 </li>
 <li>
 Maintains appropriate audit results or achieves exemplary audit results. Meets productivity standards or consistently exceeds productivity standards.
 </li>
 <li>
 Provides and promotes ideas geared toward process improvements within the Central Billing Office.
 </li>
 <li>
 Assists the supervisor with the resolution of claims issues, denials, appeals and credits.
 </li>
 <li>
 Works with the cash team to resolve unapplied cash.
 </li>
 <li>
 Completes projects and research as assigned.
 
 
 </li>
 </ul>
 
 Secondary Function
 
 
 
 <ul>
 <li>
 Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
 </li>
 <li>
 Complies with policies and procedures as they relate to the job. Ensures confidentiality of patient, budget, legal and company matters.
 </li>
 <li>
 Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventive maintenance to ensure continued functioning of equipment. Maintains work area in a clean and organized manner.
 </li>
 <li>
 Refers complex or sensitive issues to the attention of the Billing Supervisor to ensure corrective measures are taken in a timely fashion.
 </li>
 <li>
 Observes irregularities in the cash/denial posting process and reports them immediately to the Billing Supervisor.
 </li>
 <li>
 Accepts and learns new tasks as required and demonstrates a willingness to work where needed.
 </li>
 <li>
 Assists other staff as required in the completion of daily tasks or special projects to support the department&rsquo;s efficiency.
 </li>
 <li>
 Performs similar or related duties as assigned or directed.
 
 
 </li>
 </ul>
 
 Organizational Requirements
 
 
 
 Maintain strict adherence to the Lahey Health Confidentiality policy.
 
 
 Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
 
 
 Comply with all Lahey Health Policies.
 
 
 Comply with behavioral expectations of the department and Lahey Health.
 
 
 Maintain courteous and effective interactions with colleagues and patients.
 
 
 Demonstrate an understanding of the job description, performance expectations, and competency assessment.
 
 
 Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
 
 
 Participate in departmental and/or interdepartmental quality improvement activities.
 
 
 Participate in and successfully completes Mandatory Education.
 
 
 Perform all other duties as needed or directed to meet the needs of the department.
 
 
 
 Minimum Qualifications
 
 
 
 Education: High School Diploma or equivalent. Bachelor&rsquo;s degree preferred.
 
 
 2-3 years&rsquo; experience in a hospital billing/coding, Denial Management environment related field.
 
 
 Must have experience in either a hospital related billing, claims follow up environment or hospital coding.
 
 
 Licensure, Certification &amp; Registration: None required
 
 
 Experience: Experience using patient accounting computer systems and Excel spreadsheets. Working knowledge of third party payer reimbursement, coding guidelines, and government and payer compliance rules
 
 
 
 Skills, Knowledge &amp; Abilities
 
 
 
 <ul>
 <li>
 Excellent customer service knowledge and skill
 </li>
 <li>
 Working knowledge of Government and commercial health plan insurer coverage, claim requirements and remittance processing.
 </li>
 <li>
 Understanding and ability to utilize various electronic, web based and manual coding resources
 </li>
 <li>
 Ability performing transactions in a patient accounting system
 </li>
 <li>
 Proficient data entry computer skills
 </li>
 <li>
 Demonstrated ability to utilize word processing, spreadsheets and work files in performing work tasks
 </li>
 <li>
 Stong communication skills including verbal in person, telephone and written
 </li>
 <li>
 Demonstrated ability in being a cooperative and productive member of team
 </li>
 <li>
 Ability to troubleshoot problems
 </li>
 <li>
 Ability to continue to learn skills and expand knowledge
 </li>
 <li>
 Strong organizational and planning skills
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $22.05 - $29.68
 
 
 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
 
 
 As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
 
 
 More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
 
 
 Equal Opportunity Employer/Veterans/Disabled
</div>

Denial Specialist 1-Professional Billing

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader">Clinical Social Worker-LCSW- Care Management</h3>
<div><div><ul><li>50279
</li></ul></div><div><ul><li>840 Harrison Avenue, Boston, Massachusetts
</li></ul></div><div><ul><li>Part time</li></ul></div></div><div> 
</div><div>POSITION SUMMARY:
Under the clinical supervision of the Department Director and or Manager (or LCSW / LICSW), utilizes clinical social work techniques and theory to provide consultation, assessment, treatment interventions and advocacy for a diverse population of patients and their families. Utilizes a biopsychosocial approach to healthcare, while collaborating with interdisciplinary teams; to provide case management and crisis intervention for a wide range of complex social factors and determinants of health.
Position: Clinical Social Work-LCSW-Care Management
Department: Social Workers
Schedule: Part Time (8a-4:30, Sat and Sun, One Holiday Per Year Required)
ESSENTIAL RESPONSIBILITIES:<ul>
<li>
Completes biopsychosocial assessments and other specialized trauma assessments, utilizing the department&rsquo;s psychosocial assessment tool as a guideline.</li>
<li>
Provides brief, solution-focused interventions and develops safety plans with patients as needed.</li>
<li>
Provides trauma-informed, strengths-based, crisis interventions on behalf of patients and families as needed.</li>
<li>
Develops rapport and maintains effective therapeutic relationships with patients and families.</li>
<li>
Utilize Social Work techniques including motivational interviewing, reflective listening, and trauma-focused cognitive-behavioral treatment to support patients and families.</li>
<li>
Utilizes Social Work techniques and theory to assist patients and families in coping with newly diagnosed and or chronic illness to achieve improved functioning and emotional state.</li>
<li>
Ensures that admitted patients (inpatient) and family remain apprised, involved, supported and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact.</li>
<li>
Communicates and collaborates effectively and proactively with multi-disciplinary medical teams and community providers on behalf of patients and families.</li>
<li>
Screens and assesses patients for needs regarding social determinants of health.</li>
<li>
Screens and assesses to identify protective needs relative to child/disabled/child abuse, intimate partner violence, and community violence.</li>
<li>
Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates.</li>
<li>
Provides referrals, counseling, case management and advocacy on behalf of patients and families relative to health issues: substance misuse, disabilities, mental health concerns, homelessness and end of life needs.
</li><li>Provides consultation and referrals relative to community resources and a broad range of services, including, but not limited to: healthcare support services, social services, financial assistance, child-care, housing, financial entitlements, clothing, transportation, food pantries, etc.</li>
<li>
Utilizes the electronic health record (EPIC) and other IT interfaces as necessary to track and monitor patients.</li>
<li>
Begins assessment for an inpatient within 24 hours of referral and completes within two interviews or within seven working days of referral.</li>
<li>
Begins assessment for an outpatient as soon as patient permits and completes within two interviews.</li>
<li>
Completes assessment for an Emergency Department patient within four hours of discharge.</li>
<li>
Complies with departmental, regulatory, and professional requirements for documentation and data collection. Submits department statistics and other records and reports within required time frames; when required.</li>
<li>
Maintains patient confidentiality according to hospital policy. Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.</li>
<li>
Notes in medical record the exclusion of critical patient information and its availability.</li>
<li>
Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies. Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature.</li>
<li>
Participates in social work committees and departmental work groups.</li>
<li>
Provides other administrative and special project assistance as required or assigned.</li>
<li>
Promotes a positive and collaborative work environment supportive of the hospital&rsquo;s missions and goals.</li>
<li>
Remains knowledgeable of and follows appropriate policies, procedures, and work standards, including but not limited to, policy regarding hours of work, absenteeism, and tardiness.</li>
<li>
Attends hospital required and relevant meetings, training sessions or activities, as assigned.</li>
<li>
Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency.</li>
<li>
Maintains competency in areas of responsibility to ensure quality of care.</li>
<li>
Ensure that MSW licensure remains active by obtaining continuing education units (CEUs) and in good standing.</li>
<li>
All MSW and LCSW full-time social workers receive weekly supervision.</li>
<li>
All full-time social workers receive monthly administrative supervision.</li>
<li>
All full-time social workers are provided with monthly group supervision.</li>
</ul>
OTHER DUTIES:
<ul><li>Performs other duties assigned or as necessary.</li>
<li>
Is flexible and adapts to changing departmental needs, including but not limited to, offering assistance to other team members, adjusting assignments, and other functions.</li>
<li>
Utilizes hospital's behavioral standards, guided by the NASW Social Work Code of Ethics, as the basis for decision making and to facilitate the hospital&rsquo;s goals and mission.</li>
<li>
Follows established hospital infection control and safety procedures.</li></ul> 
 (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:<ul><li>
Requires Master&rsquo;s Degree (MSW) from an accredited School of Social Work to be obtained prior to employment.</li></ul>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:<ul>
<li>
Must sit for the Massachusetts Licensed Clinical Social Worker (LCSW) Certification exam within the first 90 days from date of hire.
</li><li>Must obtain Massachusetts Licensed Clinical Social Worker (LCSW) Certification within 6 months of hire.
</li></ul>EXPERIENCE:<ul>
<li>
Requires level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, generally acquired through one to two years on-the-job training.</li>
<li>
Pre MSW experience will be considered.</li>
</ul>
KNOWLEDGE AND SKILLS:<ul>
<li>
Knowledge of community resources and agencies that serve the adults, children and families.</li>
<li>
Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, to develop and maintain effective therapeutic relationships with patients and families.</li>
<li>
Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).</li>
<li>
Ability to work independently and in an interdisciplinary team.</li>
<li>
Cultural sensitivity and comfort with a wide range of racial and ethnic populations. Bicultural/Bilingual competency a plus.</li>
<li>
Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers.</li>
</ul>
Compensation Range:
$34.81- $43.26
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div></div></div></div>

Clinical Social Worker-LCSW- Care Management

The Home Depot

Position Purpose: The District Human Resources Manager (DHRM) is a key business partner responsible for driving talent readiness, associate engagement, compliance, and organizational effectiveness across a district of 6&ndash;13 stores. The DHRM aligns people strategies with business goals and Company Values, leading efforts in talent management, leadership development, associate relations, and workforce planning to build strong teams and sustain a positive, inclusive, and high-performing culture. Key Responsibilities: 10% Recruitment, Selection &amp; Onboarding - Support Associate Support Department Supervisors (ASDS) selection and development, ensuring readiness for future leadership opportunities. Partner with store and district leaders to ensure quality and consistency in hiring and assimilation of both internal and external talent. Support hourly and salaried hiring initiatives, including local job fairs, internal development forums, and community partnerships. Oversee the onboarding experience for new leaders, ensuring timely system access, mentoring, and engagement in district learning plans. 40% Associate Relations &amp; Workplace Culture - Lead HR Town Halls and follow-up on action items from both townhalls and Voice of Associate survey results, ensuring accountability for progress and improvement. Partner with store leadership to foster engagement, recognition, and communication across teams. Serve as a trusted advisor and first responder for associate relations issues, workplace incidents, and investigations, partnering closely with AR and Legal as needed. Manage the accommodation process for stores in their district by partnering with associates, leaders, and centralized resources to ensure timely documentation, consistent communication, and compliant return-to-work and accommodation plans that support associate wellbeing and business continuity. Manage Salesforce case investigations effectively, ensuring timely investigative documentation creation and retention, root-cause analysis, and fair resolution. 15% Change Leadership &amp; Business Partnership - Promote and model Company Values and leadership behaviors, reinforcing a culture of inclusion, high-performance and customer focus. Actively participate in district operations and store walks to provide real-time HR insights and coaching. Partner with district leadership to align people strategies with business goals, driving results through talent, engagement, and organizational effectiveness. Support change initiatives such as new store openings, closings, restructurings, and strategic realignments. 15% Learning, Training &amp; Performance Enablement - Leverage Salesforce, Workday and other HR tools to identify associate and leader skill gaps, and reinforce accountability for development outcomes. Monitor and assess the execution and impact of training plans for both hourly and salaried associates. Facilitate and model a culture of continuous learning, ensuring that coaching and skill development are embedded in daily operations. Partner with store leaders to ensure timely and effective performance management, including feedback delivery, code calibration, and development planning. 15% Operational Excellence &amp; Collaboration - Maintain readiness and partnership protocols for labor relations and emergency response events. Participate in district meetings and business reviews as a key HR advisor and thought partner. Partner with the HR Service Center to ensure accuracy and consistency in staffing, transactions, and associate records. Leverage AI-enabled HR tools and people analytics (e.g., workforce trends, engagement, attendance, associate relations case drivers) to surface insights, anticipate risk, prioritize actions, and coach leaders on data-backed decisions that improve associate experience, compliance, and district performance. 5% Talent Strategy &amp; Leadership Development - Champion an inclusive, welcoming, and respectful workforce, leveraging local partnerships to continue building the most highly regarded culture in retail. Drive salaried succession planning and talent pipeline development through consistent talent planning and leadership evaluation. Partner with leaders to create individual development plans and facilitate meaningful career growth discussions. Direct Manager/Direct Reports: DHRM position reports to a Regional HR Director. 6-13 ASDSs have a dotted-line reporting relationship to the DHRM. Travel Requirements: Typically requires overnight travel 20% to 50% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: No additional qualifications Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: 5 Preferred Leadership Experience: No additional years of leadership experience Certifications: None Competencies: Communicates Effectively Decision Quality Plans and Aligns Develops Talent Decision Quality Plans &amp; Aligns Manages Conflict Drives Engagement Drives Results Collaborates Manages Ambiguity

DISTRICT HR MANAGER

Boston Health Care for the Homeless Program

<div>Who We Are: 
Since 1985, BHCHP&rsquo;s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community&rsquo;s most vulnerable&mdash;and most resilient&mdash;citizens. 
 
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. 
 
Job Summary: 
***NOW OFFERING A $4,000 SIGN ON BONUS*** 
Hours: Full-time; 40 hours per week; Monday-Friday, 8:30am - 5:00pm 
Union: None 
Union Name: None 
Patient Facing: Yes 
 
The Behavioral Health (BH) Clinician will be an integral part of a multidisciplinary team within our RISE (Reentry Initiatives for Support and Empowerment) program working with homeless, incarcerated individuals in Suffolk County. BHCHP has partnered with the Suffolk County Sheriff&rsquo;s Department (SCSD) at two county jails to outreach to this population. This program aims to engage this population prior to release, to connect with external Medication for Opioid Use Disorder (MOUD) partners to improve transitions of care for these individuals upon release, and ultimately to improve outcomes related to drug use in this population who are at a particularly high-risk of fatal overdose upon release. This support occurs prior to release, on the day of release, and in the post-release period. 
 
The purpose of this position is to provide ongoing assessment, intakes, evaluations, and support services to a panel of patients eligible for RISE team services within BHCHP. This clinician will also provide group and/or individual therapy directly inside the correctional facilities and remotely as needed. Currently, this position facilitates two groups per week inside the correctional facility and manages all documentation and administrative components of those groups. The clinician will provide expertise to providers and others regarding the treatment plan in conjunction with the medical needs of these patients. This clinician will also collaborate with team members and the patient in making outside referrals. 
 
This position sits at our 33 Bradston Street location and will also provide services at our main clinic located at 780 Albany Street and both correctional facilities as needed. The ability to work across several sites is necessary for this role. Applicants proficient in both English and Spanish are encouraged to apply. 
 
This full-time position is funded until the end of December 2026 with the possibility for renewal. If this funding is not renewed, this full-time position will end December 31, 2026. 
 
Responsibilities:
<ul><li>Provides patients with an overview of all behavioral health services at BHCHP including Open Access, ongoing therapy, and psychiatric services.</li><li>
Reviews pathway to psychiatric services at BHCHP as needed. When appropriate, complete behavioral health intakes to facilitate access to psychiatric care at BHCHP.</li><li>
Meets the needs of those seeking therapy, offer regular (weekly/bi-weekly) sessions or refer to other therapists within BHCHP as appropriate.</li><li>
Facilitates and/or co-facilitates weekly recovery support group(s) at the two correctional facilities listed above.</li><li>
Provides leadership in assisting the reentry support team staff with problem solving behavioral health concerns and/or psychiatric emergencies.</li><li>
Collaborates, communicates and meets with the BHCHP teams as needed.</li><li>
Maintains frequent contact with patients&rsquo; medical providers to provide comprehensive care.</li><li>
Makes referrals to outside addiction treatment programs or other supports as needed.</li><li>
Maintains collateral contacts to coordinate care.</li><li>
Provides ongoing education and support for patients.
</li><li>Provides follow-up care in person and via telehealth when needed.</li><li>
Completes appropriate documentation with excellent record keeping done in a timely fashion.</li><li>
Obtains billing authorizations in a timely fashion.</li><li>
Provides documentation for grants, projects, etc. as directed by supervisor.</li><li>
Undertake projects and assignments as required.</li><li>
Participates in intra-agency committee(s).</li><li>
Meets with senior staff for clinical supervision as needed.</li><li>
Attends weekly treatment team meetings.</li><li>
Attends clinic staff meetings as scheduled.
</li><li>LICSW provides supervision to unlicensed clinicians as needed.</li><li>
Obtains clearance to enter Suffolk County Sheriff's Department correctional facilities as a contractor within six months of hire.</li></ul>
Qualifications:<ul><li>
Must be licensed LMHC or LICSW or must obtain license within 18 months (for LCSW) or 42 months (for MHC) of hire date.</li><li>
Ability to work independently as well as part of an interdisciplinary team that includes physicians, nurses, and care coordinators.</li><li>
Knowledge of overdose prevention strategies or willingness to be trained to become expert in these topics.</li><li>
Fluency in Spanish will be a strong asset for this role and bilingual applicants are especially encouraged to apply.</li><li>
Ability to lead group conversations and facilitate group support.</li><li>
Knowledge of healthy and appropriate boundaries when working with vulnerable populations.</li><li>
An understanding the criminal justice system and how it is rooted in racism and oppression.</li><li>
Experience working with individuals facing homelessness, incarceration, mental illness, and substance use disorders.</li><li>
Ability to work in a fast-paced environment, with excellent communication skills, critical thinking, and problem-solving abilities.</li><li>
Ability to work with patients with dual or multiple disorders who also have complex medical and social issues.</li><li>
Effective verbal, written and interpersonal skills with the ability to interact with providers and team members form various settings.</li><li>
Life support training certification (e.g., CPR, BLS, ACLS) from a course that includes a hands-on, in-person component. If not certified prior to the start date, applicant must submit certification within 90 days of the start date.</li></ul>
Compensation and Benefits: 
***NOW OFFERING A $4,000 SIGN ON BONUS***<ul><li>
The compensation increases based on years of experience and ranges from $66,000 - $105,600 annually.</li><li>
BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.</li></ul>
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Dafs2bHi9D</div>

Behavioral Health Clinician

Committee for Public Counsel Services

<div>Overview:

The Committee for Public Counsel Services, the public defender agency for Massachusetts, is seeking a full-time Supervising Administrative Assistant for our Training Department. The Supervising AA provides high level support to the Training Chief and supervises administrative staff in the Training Department. This position is a hybrid position, requiring a minimum of two days per week in Boston or Worcester.<div> 
</div><div>We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.</div><div></div><div> 
Our Values</div><div> 
</div><div>Courage &bull; Accountability &bull; Respect &bull; Excellence</div> 
DIVERSITY AND INCLUSION MISSION STATEMENT<div></div> 
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.<div></div> 
AGENCY OVERVIEW<div></div> 
CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.<div></div> 
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.<div></div><div> 
TRAINING DEPARTMENT OVERVIEW</div><div></div><div> 
The CPCS Training Department develops and delivers comprehensive, practice-driven education for staff and private assigned counsel across all areas of public defense. Through a team of experienced practice area trainers in Criminal Defense, Children and Family Law, Youth Advocacy, and Mental Health Litigation, the Department provides rigorous substantive instruction alongside advanced skills training that reflects the realities of modern indigent defense practice. Our programming is informed by evolving law, interdisciplinary collaboration, and the lived needs of the clients we serve, and is designed to meet the highest standards of excellence in public defense training nationwide.</div><div></div><div> 
In addition to core practice-area offerings, the Department leads agency-wide training initiatives in areas such as: appellate and post-trial advocacy; emerging adult representation; forensic issues; holistic defense; leadership, management, and professional development; and wellness, These integrated training pathways equip attorneys not only with technical legal proficiency, but with the strategic, collaborative, and management competencies required for effective client-centered advocacy. By investing in continuous professional development, the Training Department strengthens the quality, consistency, and impact of representation provided by CPCS staff and private counsel statewide.</div><div></div> 
POSITION OVERVIEW<div></div> 
The Supervising AA is responsible for supervising the Administrative Assistants in the Training Department, including delegation of work responsibilities, preparation of annual performance evaluations, and approval of time and attendance. The Supervising AA must be able to provide excellent support for staff as well as coordinate communications with other CPCS units across the Agency and the public. 
This is a full-time (35 hours/week) position and reports directly to the Training Chief. This position is a hybrid position, requiring a minimum of two days per week in Boston or Worcester.
Qualifications:
<div>
MINIMUM ENTRANCE REQUIREMENTS</div><div></div> 
Applicants must have:<ul><li>
Associate&rsquo;s degree in a related area; at least four years of experience as an administrative assistant or office manager; executive level secretarial skills; or an equivalent combination of education, experience, and skills; and,</li><li>
Access to reliable transportation to assist in the execution of training programs at various locations; and,</li><li>
Access to home internet access sufficient to work remotely.</li></ul><div>
QUALIFICATIONS/SKILLS</div><div></div> 
The ideal candidate will be a person who is highly organized, creative and detail oriented, enjoys interacting with people in a friendly work environment, and will take satisfaction from working in an agency whose commitment is to protecting the fundamental legal rights of indigent persons. 
The ideal candidate will have:<ul><li>
Expertise in computer and technological skills and in-depth knowledge of relevant software, including MS Word, Excel, PowerPoint, and Outlook;</li><li>
Strong communication, organizational, and detail skills;</li><li>
Knowledge of standard office administrative practices and procedures;</li><li>
Excellent interpersonal and communication skills, including the ability to interact effectively with diverse colleagues at all levels of the agency, and the ability to work as an effective team member;</li><li>
Strong cultural competency and diplomacy skills;</li><li>
Excellent problem-solving skills;</li><li>
Flexibility, and strict adherence to confidentiality;</li><li>
Typing skill of 50 to 60 wpm preferred;</li><li>
Legal office experience a plus; and,</li><li>
Foreign language skills are beneficial.</li></ul>
Responsibilities:
<div>
RESPONSIBILITIES</div><div> 
</div>The responsibilities of the Supervising AA include, but are not limited to:
<ul><li>Supporting the Training Chief in the day-to-day duties of running the Training Department;</li><li>
Supervising Training Department Administrative Assistant staff, including delegation of work, preparation of annual performance evaluations, approval of time &amp; attendance, and professional training as well as participating in the recruitment, selection, and hiring of Administrative Assistant staff;</li><li>
Providing high level administrative support to the Training Department, including information organization and analysis, scheduling, arranging travel, resource maintenance and updating, and handling correspondence;</li><li>
Working closely with the Training Technologist and the Training Department Project Coordinator to ensure that Department objectives and goals are met;
</li><li>Ensuring that office systems and agency processes are administered effectively and communicating effectively with internal and external contacts at all levels;</li><li>
Coordinating and assisting with in-person and remote training, program evaluation, correspondence with faculty and participants, coordinating registration, communicating and negotiating with hotels, conference facilities and other vendors and other tasks that support the creation and delivery of training;</li><li>
Maintaining ongoing administrative projects such as ordering and organizing library materials, maintaining a department-wide training calendar, updating various membership lists and coordinating use of MCLE vouchers;</li><li>
Coordinating support for the department from HR, Facilities and IT as well as external partners; and,</li><li>
Other duties as assigned.</li></ul><div></div> 
EEO Statement 
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net</div>

Supervising Administrative Assistant - Training Department

Morgan Lewis

<div>Morgan, Lewis &amp; Bockius LLP, one of the world&rsquo;s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Legal Practice Assistant to support the Investment Management practice group in the Boston office. This position will report to the Manager of Legal Practice Support. This position will be responsible for providing a broad range of administrative and substantive legal support in an environment where collaboration and exceptional client service is emphasized.
As part of the ML LawPath&reg; program, each position is responsible for providing a broad range of administrative and substantive legal support to a specific practice group in an environment where superior client service is emphasized. Legal Practice Assistants are offered a unique learning opportunity through practical working experience and direct exposure and engagement with case teams. They are relied upon to actively support attorneys and other legal support staff in ongoing client matters. ML LawPath&reg; endeavors to help Legal Practice Assistants develop a well-rounded skill set and best practices that will foster their success as legal professionals and beyond.
Morgan Lewis recognizes the benefits of supporting flexible working arrangements and this position has a hybrid in-office/remote working schedule.
Flexibility with overtime is required. A commitment of two years is expected.
Key responsibilities of this position may include:
<ul><li>Managing, organizing and maintaining case and client files;
</li><li>Coordinating and preparing information, materials, documents, reports, and evidence;
</li><li>Assisting with the drafting, proofreading, editing, and gathering of factual support for internal and external requests;
</li><li>Supporting the development and management of case and practice group work product;
</li><li>Conducting research, fact investigations, and analysis for internal and external requests;
</li><li>Coordinating communication and planning across attorney teams handling multiple client matters;
</li><li>Interfacing with clients and may serve as a point of contact for clients;
</li><li>Participating in supervised client communications to exchange information;
</li><li>Performing other duties as assigned by the Manager of Legal Practice Support, workflow coordinator and/or attorneys.
</li></ul>Experience and Qualifications:
<ul><li>Bachelor&rsquo;s Degree required;
</li><li>3.5 GPA or higher preferred;
</li><li>One (1) year of combined internship or professional experience preferred;
</li><li>Two-year commitment expected.
</li><li>Ability to be proactive and a self-starter;
</li><li>Ability to think critically and see &ldquo;big picture&rdquo; effects;
</li><li>Superior written/verbal communication skills, strong interpersonal skills, and the ability to work independently and within a team environment are a must;
</li><li>Exceptional leadership and organization skills;
</li><li>Proven ability to meet stringent deadlines, adapt to changing priorities, and balance multiple tasks while operating in a fast-paced and dynamic environment;
</li><li>Ability to manage confidential information with discretion;
</li><li>Demonstrated proficiency in Microsoft Excel and PowerPoint;
</li><li>Flexibility to travel and work evening hours at times as needed.
</li></ul>**A cover letter describing how your values, goals and experience align with the position at Morgan Lewis is expected.
Benefits / Why Join Us
Morgan Lewis offers attractive benefits and competitive salaries. Our compensation structure rewards exceptional performance and recognizes the talent and experience that our people gain with each year of service. We are committed to offering the best and most comprehensive benefits including:
<ul><li>Medical coverage, with a variety of plans
</li><li>Health care and dependent care reimbursement accounts
</li><li>Domestic partner coverage
</li><li>Parental leave
</li><li>Vacation and holiday leave
</li><li>Life and accident insurance
</li><li>Income protection, including sick leave, salary continuation, and long term disability.
</li></ul>Qualified candidates must apply online by visiting our website at www.morganlewis.com and selecting &ldquo;Careers.&rdquo;
#LI-Hybrid
#LI-FM1
For positions in Boston, MA, the salary range for this position is: $53,200.00 - $85,150.00.
The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an &quot;at-will position&quot; and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.
Morgan, Lewis &amp; Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants : Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis &amp; Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com
If hired, y our employment relationship with the firm will be on an &quot;at-will&quot; basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.</div>

Legal Practice Assistant - Investment Management

Explore 111+ Case manager denials and appeals 40 hours days in Boston this August. Find roles across top companies and apply now to boost your career.