case management resource specialist

case manager

case manager (per diem)

case manager - boston

case manager - float

case manager float

Spaulding Rehabilitation Hospital

<div>Site: The Spaulding Rehabilitation Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
This full-time, day shift position will be a float Case Manager covering our two acute care hospitals in Charlestown and the Cape.<br>
<br>
*We're offering a generous sign-on bonus of up to $10,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.*<p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements.<br>
<br>
Essential Functions<br>
Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.<br>
<br>
Review daily referrals and screenings of clients.<br>
<br>
Audit case file on a regular basis for completeness and accuracy.<br>
<br>
Assist in discharge planning as required<br>
<br>
Serves and protects the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.<br>
<br>
Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.<br>
<br>
Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.<br>
<br>
Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.<br>
<br>
Perform ongoing evaluation for appropriateness for the facility&rsquo;s level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer<br>
<br>
Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.<br>
<br>
Spaulding serves the acute rehabilitation population: stroke, traumatic orthopedic injury burns, spinal cord injury, brain injury.<br>
<br>
Required for All Jobs<br>
Performs other duties as assigned<br>
Complies with all policies and standards<br>
Does this position require Patient Care (indirect/direct)? Yes<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p><b>
Education</b><br>
<br>
Master's Degree Social Work required or<br>
<br>
Master's Degree Related Field of Study preferred or<br>
<br>
Master's Degree Mental Health required<br>
<br>
Can this role accept experience in lieu of a degree? No<br>
<br>
<b>Licenses and Credentials</b><br>
<br>
Social Worker, Licensed Clinical [LCSW - State License]<br>
<br>
Social Worker, Licensed Independent Clinical [LICSW - State License]<br>
<br>
Occupational Therapist [State License]<br>
<br>
Physical Therapist [State License]<br>
<br>
Certified Rehabilitation Counselor [CRC]<br>
<br>
Licensed Mental Health Counselor [State License]<br>
<br>
Licensed Rehabilitation Counselor [Massachusetts]<br>
<br>
Respiratory Therapist [Massachusetts]</p><p></p><p>
Registered Nurse [RN - Massachusetts]<br>
<br>
<b>Experience</b><br>
<br>
Case management, utilization review, or discharge planning experience 2-3 years preferred<br>
<br>
<b>Knowledge, Skills &amp; Abilities</b><br>
<br>
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.<br>
<br>
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.<br>
<br>
Ability to establish strong rapport and relationships with patients and staff.<br>
<br>
Proficient in Microsoft Office and industry related software programs.<br>
<br>
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.<br>
<br>
Ability to maintain client and staff confidentiality.<br>
<br>
Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care.<br>
<br>
Knowledge of Healthcare and Managed Care preferred.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><br>
<br>
Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)<p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
300 First Avenue<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$58,656.00 - $142,448.80/Annual<p></p><p><b><br>
Grade</b></p>
98TEMP<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Case Manager - Float

Native American LifeLines

<div><p><b>POSITION SUMMARY</b></p><p>
Under the supervision of the Clinical Director (future Community Health and Wellness Director), the Case Manager partners with clients and the community to improve the wellness and health outcomes for Native Americans that are in our service area. The Case Manager will perform case management activities focused on linking clients to behavioral health care, psychosocial supports, and appropriate community resources. The Case Manager will routinely perform client intakes, service planning, safety planning, data collection, and documentation in our Electronic Health Records system.</p><p><b>
ESSENTIAL DUTIES</b></p><p>
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.</p><ul><li><p>
Complete client intakes and plan case management goals.</p></li><li><p>
Proactively identify social supports needed for long-term stability of clients and work with clients to build a pathway to accessing such supports.</p></li><li><p>
Engage clients and build relationships with empathy and compassion.</p></li><li><p>
Engage team members in problem solving around clients' cases or care.</p></li><li><p>
Assist clients in applying for financial, housing, and other benefits, including completing housing, disability benefits, and employment related applications. Identify and support the client's use of appropriate external resources.</p></li><li><p>
Initiate and monitor client referrals to completion.</p></li><li><p>
Appointment reminders, follow-up, and transportation scheduling.</p></li><li><p>
Monitor, collect, and enter all documentation thoroughly and in accordance with required timeframes within the Electronic Medical Records (EMR)/Electronic Health Records (EHR) system, including but not limited to: intakes, assessments, treatment plans, progress notes, referrals, case consultations, and discharge summaries.</p></li><li><p>
Collect and report Government Performance and Results Act (GPRA) data.</p></li><li><p>
Collect site-specific data and assist in preparing monthly and annual service report.</p></li><li><p>
Assist in development and implementation of health promotion/disease prevention events.</p></li><li><p>
Represents Native American LifeLines of Baltimore at community outreach events, including some evening or weekend events.</p></li><li><p>
Participates in weekly case supervision with Clinical Director/Community Health and Wellness Director, and staff and site meetings.</p></li><li><p>
Create database of community resources and assist with social marketing.</p></li></ul><p><b>
BENEFITS</b><br>
In addition to salary, you receive the following benefits:</p><ul><li><p>
Medical, dental, and vision coverage paid at 100% for the employee, starting on the 1st of the month after the hire date.</p></li><li><p>
EAP (Employee Assistance Program), STD/LTD, AD&amp;D, Life coverage</p></li><li><p>
3% match SIMPLE IRA (after 1 year)</p></li><li><p>
Assistance with applicable licensure fees as the budget allows</p></li><li><p>
Assistance with continuing education credits as the budget allows</p></li></ul><p><b>
PTO/HOLIDAYS</b><br>
Staff health and wellbeing is central to our ability to aid the community in achieving their own wellness goals. In addition to regular staff care activities, NAL offers a generous combination of sick and personal hours, accrued vacation, and 16 paid holidays annually.</p><p><b>
EDUCATION AND/OR EXPERIENCE</b></p><ul><li><p>
This role requires a Bachelor&rsquo;s degree in Social Work, Public Health, Psychology, Human Services, or other health-related field. A Master's Degree is preferred.</p></li><li><p>
Two years of Case Manager experience is preferred.</p></li><li><p>
Must successfully complete a background check.</p></li><li><p>
Proficient in Microsoft Office suite.</p></li><li><p>
Ability to work independently</p></li><li><p>
Valid Driver&rsquo;s License and the ability to travel and transport.</p></li><li><p>
Strong professional ethics.</p></li><li><p>
Ability to communicate effectively both in writing and verbally.</p></li><li><p>
Knowledge of Affordable Care Act/Indian Health Care Improvement Act.</p></li><li><p>
Knowledge of American Indian health and social concerns.</p></li><li><p>
Knowledge of Maryland and Massachusetts health care systems and community resources.</p></li><li><p>
CPR certification highly desired.</p></li></ul></div>

Case Manager - Boston

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Case Manager, Denials and Appeals, 40 Hours (Days)</b></h3>
 <div></div><div><div><ul><li>46146
</li> </ul></div><div></div><div><ul><li>850 Harrison Avenue, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><div><b><br>
</b></div></div><div></div><div><b>
</b></div></div><div>The UM RN will be responsible for review of potential transfers to the BMC System for tertiary care, in conjunction with the multidisciplinary care team, utilizing medical necessity screening tools to complete initial and continued stay reviews in determining appropriate level of patient care, appropriateness of tests/procedures and an estimation of the patient&rsquo;s expected length of stay. This nurse secures authorization for the patient&rsquo;s clinical services through timely collaboration and communication with payers as required and follows the UR process, in addition to the pre-denial process as defined in the attached job description and in the Utilization Review Plan in accordance with the CMS Conditions of Participation for Utilization Review.<p></p><p><b>
POSITION SUMMARY:</b></p><p></p><p>
Utilizing a collaborative process, the care manager will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual&rsquo;s health needs, using communication and available resources to promote quality, cost-effective outcomes. The care manager helps identify appropriate providers and facilities throughout the continuum of services while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the patient and the reimbursement source. This care manager is dedicated to handle the increased volume and to support the overall care management process and the department.</p><p></p><p><b>
Position: </b>Case Manager</p><p><b>
Department: </b>Denials and Appeals</p><p><b>
Schedule: </b>40 Hours (Days)</p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><p></p><p>
Graduate of an accredited BS Program in Nursing</p><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul>
<li><p>
Licensed to practice as a Registered Nurse in the commonwealth of Massachusetts</p></li>
<li><p>
CCM or related certification attained within 24 months from the hire date is preferred</p></li>
</ul><p></p><p><b>
EXPERIENCE:</b></p><ul>
<li><p>
3-5 years of diversified clinical experience is required</p></li>
<li><p>
A minimum of 2 years of previous experience involving judgment and decision making, preferably in a utilization management/case management position</p></li>
</ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b></p><ul>
<li><p>
Extensive background and knowledge of current medical/surgical patterns of practice.</p></li>
<li><p>
Medical terminology and standard medical abbreviations.</p></li>
<li><p>
Managed care concepts, the various health care delivery systems</p></li>
<li><p>
Methods for assessing an individual are level of physical/mental impairment, understanding of the physical and psychological characteristics of illness, and understanding of expected treatment.</p></li>
<li><p>
Confidentiality issues and the legal and ethical issues pertaining to them.</p></li>
<li><p>
ICD-9 and CPT nomenclature and the ability to interpret and convert this information, as applicable.</p></li>
<li><p>
Knowledge of benefits and various plan contracts, eligibility issues and requirements.</p></li>
<li><p>
Role and functional responsibilities of case management professional; case management program philosophy and purpose within Managed Care Program</p></li>
<li><p>
Excellent interpersonal, verbal and written communication and negotiations skills</p></li>
<li><p>
Strong analytical, data management and PC skills</p></li>
</ul><h3 class="jobSectionHeader"><b>
NursingCM</b></h3><p></p><p><b>
Compensation Range:</b></p>
$38.05- $75.33<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Case Manager, Denials and Appeals, 40 Hours (Days)

Port.io

<div>
 <strong>
  About Port
  <br/>
  <br/>
 </strong>
 At
 <strong>
  Port.io
 </strong>
 , we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
 <br/>
 <br/>
 We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
 <br/>
 <br/>
 My combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
 <br/>
 <br/>
 As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
 <br/>
 <br/>
 Port is growing fast, and we're looking for a
 <strong>
  Product Marketing Manager, Customer References
 </strong>
 to build the engine that turns customer success into Port's most powerful go-to-market asset.
 <br/>
 <br/>
 You are passionate about customer storytelling and thrive in ambiguity. You know how to identify the right customer voices, build trust with senior stakeholders, and translate complex technical outcomes &mdash; reduced onboarding time, faster provisioning, improved developer experience &mdash; into narratives that resonate with engineering leaders and platform teams. Reporting to the Head of Product Marketing, you&rsquo;ll own Port's customer reference and advocacy program end-to-end, producing the proof points that accelerate deals, build market credibility, and demonstrate the real-world value of Port's platform.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Reference Program
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build and scale Port's customer reference program, including a structured database of referenceable customers, advocates, and proof points segmented by use case, industry, company size, and persona
  </li>
  <li>
   Partner with Sales and Customer Success to identify and cultivate customer champions at strategic accounts
  </li>
  <li>
   Develop tiered reference tracks &mdash; reference calls, case studies, event speakers, advisory participation &mdash; matched to sales stage and buyer need
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Storytelling &amp; Content
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead production of high-impact customer content: written case studies, video testimonials, one-pagers, ROI spotlights, blog posts, webinars, social proof snippets, and more.
  </li>
  <li>
   Interview customers and translate technical outcomes into compelling narratives for engineering leaders, platform teams, DevOps practitioners, and executive stakeholders
  </li>
  <li>
   Maintain a library of use-case-specific proof points that Sales, SDRs, and Product Marketing can pull from at any stage of the funnel
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales Enablement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Equip Sales and SDR teams with reference assets tailored to deal stage, vertical, use case, and objection type
  </li>
  <li>
   Integrate customer evidence into core messaging, pitch decks, and competitive materials
  </li>
  <li>
   Track asset usage and sales feedback to continuously improve content quality and relevance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Advocacy &amp; Engagement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategically recruit, nurture, and manage customer advocates, maintaining an ongoing engagement cadence
  </li>
  <li>
   Coordinate customer participation in webinars, conferences, press opportunities, and Port-hosted events &mdash; from sourcing to speaker prep and execution
  </li>
  <li>
   Collaborate on high-impact customer programs including the Customer Advisory Board (CAB), Customer Summit, and other strategic customer-facing initiatives &mdash; contributing to agenda development, customer recruitment, and content that reflects the voice of the customer
  </li>
  <li>
   Serve as a trusted advisor to cross-functional teams on how to leverage customer stories for maximum impact
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Data &amp; Market Intelligence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own Port's anonymized customer usage data as a strategic asset &mdash; analyzing customer cohorts, use cases, product usage patterns, surveys, and behavioral signals
  </li>
  <li>
   Distill data streams into compelling storytelling: infographics, benchmark reports, and other collateral for thought leadership, awareness campaigns, and sales proof points
  </li>
  <li>
   Partner with Product, Data, and Demand Generation teams to identify and package the most impactful insights for external audiences
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Measurement &amp; Optimization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and track KPIs for the reference program&rsquo;s health
   <br/>
   <br/>
  </li>
 </ul>
 Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   5+ years of experience in customer marketing, product marketing, or a related B2B marketing role
  </li>
  <li>
   Proven experience building or scaling a customer reference or advocacy program
  </li>
  <li>
   Strong storytelling instincts with excellent written and verbal communication skills &mdash; you know how to draw a compelling narrative out of a technical customer conversation
  </li>
  <li>
   Technical curiosity and comfort learning complex products; familiarity with developer tools, DevOps, platform engineering, or cloud infrastructure is a strong advantage
  </li>
  <li>
   Demonstrated ability to build relationships with enterprise customers, from practitioners to executive leaders
  </li>
  <li>
   Highly organized, self-directed, and effective in fast-moving, cross-functional environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience marketing developer tools, internal developer platforms (IDPs), DevOps platforms, or infrastructure tooling
  </li>
  <li>
   Familiarity with reference management or CRM tools (e.g., HubSpot, ReferenceEdge, Influitive)
  </li>
  <li>
   Experience supporting high-touch executive or customer marketing programs
  </li>
  <li>
   Comfort presenting to both deeply technical audiences and executive stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Port
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build something from the ground up at a company in hypergrowth
  </li>
  <li>
   Work with a product that engineering teams genuinely love &mdash; and customers who are excited to share their stories
  </li>
  <li>
   High-visibility role with direct impact on revenue and brand
  </li>
  <li>
   Collaborative, low-ego culture with strong cross-functional support
   <br/>
   <br/>
  </li>
 </ul>
</div>


Customer Marketing Manager

Boston Consulting Group

<div><p><b>Locations</b>: Atlanta | Boston | New York | Summit | Washington | Chicago | Philadelphia | Miami | Dallas | Houston | Austin | San Francisco | Los Angeles | Seattle | Nashville | Minneapolis | Detroit | Pittsburgh</p><p>
Who We Are</p><p>
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. We support our clients' total digital transformation through digital and technology, design, cybersecurity, and risk management &amp; financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system.</p><p><br>
What You'll Do</p><p><b><i>
This is a temporary position expected to conclude in August 2026.</i></b></p><p></p><p><br>
Platinion Consulting Team Talent Senior Managers act as holistic owners of the Consulting Team employment experience with a close focus on the business needs of BCG Platinion and the professional development of our consulting staff.</p><p></p><p><br>
Talent Senior Managers drive overall objectives of the Platinion business (e.g. team balance and staff utilization), identify patterns across the cohort and use that knowledge to drive strategies and support individuals in their staffing and developmental needs. In addition, this role is a member of the larger consulting talent team community in North America.</p><p></p><p><b><br>
You're good at</b></p><p></p><p><br>
In the Talent Senior Manager role, you would be good at and focus your time and talents on the following.</p><p></p><p><br>
Staffing:</p><ul><li>
Optimize the deployment of a specific cohort(s) of consulting resources to meet our business needs while ensuring that each consulting staff member in the cohort(s) receives the right set of opportunities to support their immediate BCG Platinion Career Development objectives and their overall long-term professional goals</li><li>
Optimize team design, billability and achievement of business priorities through a deep awareness of current available skills, cases, leads/proposals, and office/firm goals; maintain a view of staffing pipeline at a macro and micro level (overall business outlook as well as specific staffing needs)</li><li>
Build strong relationships with Consulting Team staff to understand development needs, preferences and constraints for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG Platinion's business needs and personal preferences if possible; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations</li><li>
Maintain an acute awareness of business environment; openly communicate information relative to case opportunities with individuals and with Directors and Managing Directors and teams looking to confirm staff to projects</li></ul><p>
Business Partner:</p><ul><li>
Weigh staffing decisions with financial implications on local and regional revenue (e.g., investment decisions, LI/Tier-1)</li><li>
Partner closely with the Finance team to uphold fair and consistent application of case management and finance principles in staffing decisions</li><li>
Act as a business partner to case team leadership, helping them understand how staffing moves impact case team economics</li><li>
Manage office and individual billability via effective oversight of revenue recognition for entire roster of consultants</li></ul><p>
Career Development:</p><ul><li>
Actively engage in all CDC (Career Development Committee) meetings for relevant cohort(s) of individuals; review meeting inputs and outputs; provide committee with market view of performance, and calibrate Advisors during meeting, ensuring best practices and consistent CDC decisions for relevant cohort(s)</li><li>
Act as strategic thought partner with CD Head(s) (e.g., Chapter sponsors) and CD Ops team to drive functional agenda; provide leadership for committee(s) in partnership with CD Ops team on matters such as committee composition, training, and quality</li><li>
Partner with Advisors to communicate CDC outcomes with individuals; reinforce and interpret meeting outcomes, provide ongoing advice, and help guide counsel out discussions; understand and appreciate the values of BCG and work to preserve these values in interpreting and resolving career development issues</li><li>
Reinforce CD messages through staffing and development discussions to aid individual and cohort development</li><li>
Implement consistent policies and procedures in line with regional and global guidelines on promotion timing, promotion criteria and termination</li></ul><p>
Career Experience &amp; Navigation:</p><ul><li>
Motivate, help to develop, and provide coaching and advice to all members of the team</li><li>
Coach and guide consulting staff throughout their employment lifecycle on career options and opportunities; act as a trusted advisor to guide individuals into mutually beneficial outcomes</li><li>
Understand and communicate key programs including career services and flexibility; coordinate use of programs to balance employee needs and business priorities</li><li>
Partners with local leadership and HR to set and execute mobility strategy for office CT staff annually, considering business needs and capacity constraints</li></ul><p>
Lisaon across People Function:</p><ul><li>
Actively engage with candidates and hires early in their BCG experience; participate in the conversion process; adapt early experiences to meet likely development needs in first cases</li><li>
Work with HR team to resolve issues faced by individuals; contribute thought leadership on initiatives crucial to addressing people issues</li><li>
Drive optimal case team experience via partnership with BCG&rsquo;s Teaming@BCG team</li><li>
Actively engage in summer intern program by pairing interns with the right case teams to provide a positive and developmental summer experience</li><li>
Work closely with office people team to ensure information sharing, best practice codification, and efficient operations</li><li>
Act as a thought partner for the Business Management Director, CEO and MD team</li><li>
Actively participate in the broader NAMR Consulting People Team community including sharing best practices and participating in regional initiatives and projects as needed</li><li>
Perform other duties and work on other special projects or initiatives as necessary</li></ul><p>
Cohort Strategy &amp; Engagement:</p><ul><li>
Manages affiliation / integration programs in partnership with Platinion HR &amp; L&amp;D teams; encourage participation and integration in local office programs (e.g., cohort based sessions etc.)</li><li>
Identifies and raises issues across cohort, ensuring they are being address</li><li>
Monitor staff activity and participation in key aspects of morale, retention and affiliation (e.g., integration and affiliation programs, red zone reports, PTO/Teaming@BCG support, etc.)</li><li>
Provide analytic support and ownership over projects related to office People Team, including but not limited to annual PEOPLE Survey and pyramid planning</li><li>
Work closely with Platinion people team to ensure information sharing, best practice codification, and efficient operations</li><li>
Act as a thought partner for the Platinion People Director and MD team</li><li>
Actively participate in the broader NAMR Consulting People Team community including sharing best practices and participating in regional initiatives and projects as needed</li><li>
Perform other duties and work on other special projects or initiatives as necessary</li></ul><p>
Unlocking Potential:</p><ul><li>
Ensures all have fair access to all staffing opportunities; play an active role in helping create and influence diversity on case teams</li><li>
Partner closely with diversity network owners and mentors to drive and support inclusion efforts for individuals and across networks</li></ul><p><br>
What You'll Bring</p><ul><li>
Advanced Degree (Masters, MBA, JD, PhD, etc.) preferred</li><li>
Prior consulting experience is highly preferred in order to ensure a deep understanding of our target audience's needs and skills in their roles</li><li>
Working knowledge of technology / IT design roles preferred (e.g., IT architecture, Cybersecurity, ERP implementation)</li><li>
10+ years&rsquo; total work experience</li><li>
Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service oriented environment, keeping with BCG's values and culture</li><li>
Excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships</li><li>
Able to engender trust from senior local and regional leadership as well as more junior resources, and serve as a broker or liaison between the two groups</li><li>
Strong communication skills; able to communicate confidently, articulately; able to influence multiple stakeholders to adopt a new point of view and be simultaneously flexible with adjusting own perspective in light of new information or constraints</li><li>
Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative style</li><li>
High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality</li><li>
Comfortable in resolving conflict, delivering difficult messages and addressing all people related issues</li><li>
A quick study; a can-do attitude; a creative solution seeker with a readiness to try new approaches; decisive, pragmatic, and reason-minded</li><li>
Quick to learn BCG policies, practices, structure, and how decisions are made</li><li>
An active team player with strong organizational, analytical, and project management skills</li><li>
Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies</li><li>
Autonomous, able to tolerate ambiguity, self-motivated</li></ul><p><br>
Who You'll Work With</p><p>
In this role, you will partner with other Talent Senior Managers, the Platinion People Team Senior Manager and Platinion BST leadership to support the consulting cohorts, focusing on the needs of the firm, cohort and individuals.</p><p><br>
Additional info</p><p><b><i>
This is a temporary position expected to conclude in August 2026.</i></b></p><p></p><p><b><br>
Format Information:</b></p><p></p><p><br>
At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.</p><p></p><p><b><br>
Compensation Information:</b></p><p></p><p><br>
The compensation rate for this role is $67-75 per hour.</p><p></p><p><br>
For internal BCG candidates, the base salary range for this role begins at $140,000 in our lowest cost geography and goes up to $173,000 in our highest cost geography. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.</p><p></p><p><br>
This is an estimated range and specific compensation within the range depend on factors such as office location, experience, and skill set.</p><p><br>
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.</p></div>

Platinion Consulting Team Talent Senior Manager - Temporary

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary:<br>
Responsible for assisting patients to arrange transportation to/from the hospital for ongoing medical treatment and/or to locate affordable accommodations and support groups. Works closely with the unit-based case manager to facilitate discharge plans to other psychiatric or medical settings. Other responsibilities may include making referrals to and organizing and disseminating information about a range of other related social resources.<br>
<br>
Does this position require Patient Care? Yes<br>
<br>
Essential Functions:<br>
<ul><li>Researches information on community social resources.
</li><li>Maintains files of brochures, information packets and applications for all types of community resources.
</li><li>Collaborates with social work staff and personnel from community agencies to obtain needed information.
</li><li>Assists in planning/implementing in-service presentations by and about community resources.</li><li>Assesses patient/family understanding of available resources.</li><li>Educates patients/families about appropriate resources and how to access them.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required or Bachelor's Degree <b>preferred</b><br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Experience<br>
Healthcare related experience 1-3 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Familiarity with medical terminology.</li><li>Familiarity with community services/resources.</li><li>Ability to maintain effective working relationships with patients/families.</li><li>Knowledge of current community resources.</li><li>Strong assessment and crisis intervention.</li><li>Strong collaborative skills and a desire to work in a complex, fast-paced environment.</li><li>Excellent interpersonal skills.</li><li>Excellent collaboration, customer service and advocacy skills.</li><li>Excellent written and verbal communication skills.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
The Case Management Resource Specialist supports RN Case Managers with hospital discharge planning. This is not a social work role, but a support position focused on coordinating patient transitions of care.</p><p></p><p>
This role is both patient-facing and administrative &mdash; you&rsquo;ll round on units, visit patient rooms to provide Medicare documentation, and assist with coordinating services like rehab, home care, and medical equipment.</p><p></p><p>
Candidates must be comfortable navigating multiple systems, working in a fast-paced environment, and interacting with patients and care teams. A Bachelor&rsquo;s degree is strongly preferred.</p><p></p><p>
Schedule: Monday&ndash;Friday, with 1 weekend day/month and 2 holidays/year. Hours are typically between 8:30 AM &ndash; 5:00 PM.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
265 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Case Management Resource Specialist

<div>Site: The Spaulding Rehabilitation Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
This full-time, day shift Case Manager is working at our acute care rehab location in Charlestown on the stroke unit.<br>
<br>
*We're offering a generous sign-on bonus of up to $10,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.*<p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements.<br>
<br>
Essential Functions<br>
Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.<br>
<br>
Review daily referrals and screenings of clients.<br>
<br>
Audit case file on a regular basis for completeness and accuracy.<br>
<br>
Assist in discharge planning as required<br>
<br>
Serves and protects the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.<br>
<br>
Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.<br>
<br>
Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.<br>
<br>
Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.<br>
<br>
Perform ongoing evaluation for appropriateness for the facility&rsquo;s level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer<br>
<br>
Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.<br>
<br>
Spaulding serves the acute rehabilitation population: stroke, traumatic orthopedic injury burns, spinal cord injury, brain injury.<br>
<br>
Required for All Jobs<br>
Performs other duties as assigned<br>
<br>
Complies with all policies and standards<br>
<br>
Does this position require Patient Care (indirect/direct)? Yes<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div><div><div><p><b>
Education</b></p><p>
Master's Degree Social Work required or</p><p>
Master's Degree Related Field of Study preferred or</p><p>
Master's Degree Mental Health required</p><p></p><p>
Can this role accept experience in lieu of a degree? No</p><p></p><p><b>
Licenses and Credentials</b></p><p>
Social Worker, Licensed Clinical [LCSW - State License]</p><p>
Social Worker, Licensed Independent Clinical [LICSW - State License]</p><p>
Occupational Therapist [State License]</p><p>
Physical Therapist [State License]</p><p>
Certified Rehabilitation Counselor [CRC]</p><p>
Licensed Mental Health Counselor [State License]</p><p>
Licensed Rehabilitation Counselor [Massachusetts]</p><p>
Respiratory Therapist [Massachusetts]</p><p>
Registered Nurse [RN - Massachusetts]</p><p></p><p><b>
Experience</b></p><p>
Case management, utilization review, or discharge planning experience 2-3 years preferred</p><p></p><p><b>
Knowledge, Skills &amp; Abilities</b></p><p>
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</p><p>
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</p><p>
Ability to establish strong rapport and relationships with patients and staff.</p><p>
Proficient in Microsoft Office and industry related software programs.</p><p>
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</p><p>
Ability to maintain client and staff confidentiality.</p><p>
Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care.</p><p>
Knowledge of Healthcare and Managed Care preferred.</p></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
300 First Avenue<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$58,656.00 - $142,448.80/Annual<p></p><p><b><br>
Grade</b></p>
98TEMP<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Case Manager

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