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catering operations manager

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Yousef Al-Rajhi Group

<h2>About the Role:</h2>&nbsp;We are seeking an experienced and highly organized Catering Manager to lead and expand a new catering concept within a fast-growing F&amp;B organization. The ideal candidate must come from a pure catering background, preferably from large-scale operations such as Coffee or any other specialty catering, large-scale catering, or major hospitality/banqueting companies.&nbsp;This role is perfect for someone who has managed high-volume catering production, client relationships, logistics coordination, and end-to-end service execution. &nbsp;<h2>Key Responsibilities: &nbsp;</h2><ul><li>Lead, plan, and manage all catering operations including menu planning, food production, logistics, delivery, and service execution.</li><li>Oversee daily catering activities to ensure the highest standards of quality, hygiene, and customer satisfaction.</li><li>Manage large-scale catering events, corporate orders, and special functions with precision.</li><li>Coordinate closely with kitchen, procurement, logistics, and service teams to ensure timely delivery and operational excellence.</li><li>Develop catering strategies, pricing structures, and service packages for different client segments.</li><li>Build and maintain strong relationships with corporate clients and key accounts.</li><li>Monitor catering budgets, costs, and profitability to achieve financial targets.</li><li>Ensure compliance with food safety, HACCP, hygiene standards, and company policies.</li><li>Recruit, train, and supervise catering staff and service teams.</li><li>Identify new business opportunities and contribute to the expansion of the catering service. &nbsp;</li></ul><h2>Qualifications &amp; Experience: &nbsp;</h2><ul><li>Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or related field.</li><li>7–12 years of experience in professional catering operations.</li><li>Mandatory experience with high-volume catering environments such as:</li><li>Airline catering (e.g., Saudia Catering, Emirates Flight Catering, Qatar Airways Catering, etc.)</li><li>Industrial catering</li><li>Contract catering services</li><li>Large hotel/banquet catering departments</li><li>Strong knowledge of food production, menu planning, logistics, and service delivery for large groups.</li><li>Proven leadership skills with the ability to manage diverse teams.</li><li>Excellent communication, client-handling, and problem-solving skills.</li><li>Strong understanding of food safety standards (HACCP, ISO, etc.).</li><li>Ability to work under pressure and manage multiple events simultaneously.</li><li>Must be based in Saudi Arabia or have strong experience within the KSA catering market. &nbsp;</li></ul><h2>What We Offer: &nbsp;</h2><ul><li>Attractive salary package.</li><li>Opportunity to build and lead a new catering concept.</li><li>Fast-paced, expanding environment with room for career growth.</li></ul>

Catering Manager

Al Ghalia Trading

Job PurposeThe Catering Manager oversees the planning, organization, and execution of catering events. The role combines operational, managerial, and customer-facing responsibilities to ensure exceptional catering experiences are delivered consistently.Key Responsibilities1. Event Planning<ul><li>Coordinate with clients to plan weddings, corporate functions, parties, and other events.</li><li>Prepare event proposals, including menu options, pricing, and service packages.</li></ul>2. Menu Development<ul><li>Develop customized menus based on client preferences, dietary needs, and event themes.</li><li>Collaborate with chefs to create innovative and appealing dishes.</li></ul>3. Vendor Management<ul><li>Coordinate with external vendors such as food suppliers, rental companies, logistics providers, and florists.</li><li>Negotiate contracts and ensure vendors meet quality and service standards.</li></ul>4. Staff Management<ul><li>Recruit, train, and supervise catering staff, including servers and bartenders.</li><li>Prepare staff schedules and ensure adequate coverage for all events.</li></ul>5. Budgeting &amp; Cost Control<ul><li>Develop and manage event budgets.</li><li>Monitor expenses to ensure events remain profitable.</li></ul>6. Customer Service<ul><li>Provide excellent customer service and maintain strong client relationships.</li><li>Address client inquiries and resolve issues promptly and professionally.</li></ul>7. Event Logistics<ul><li>Coordinate all event logistics, including setup, breakdown, and transport of equipment.</li><li>Ensure smooth execution of all event components and adherence to timelines.</li></ul>8. Food Safety &amp; Hygiene<ul><li>Ensure compliance with food safety regulations and company hygiene standards.</li><li>Maintain cleanliness in food preparation and storage areas.</li></ul>9. Quality Control<ul><li>Monitor food quality and presentation to meet company standards.</li><li>Address any issues related to food quality or consistency.</li></ul>10. Sales &amp; Marketing<ul><li>Promote catering services to attract new clients and maintain existing ones.</li><li>Participate in marketing activities such as tastings, exhibitions, and promotional events.</li></ul>11. Inventory Management<ul><li>Manage and monitor food and supply inventory to ensure availability for events.</li><li>Place orders and track stock levels as needed.</li></ul>12. Health &amp; Safety Compliance<ul><li>Ensure compliance with health and safety regulations during food preparation and service.</li><li>Train staff on safety procedures and protocols.</li></ul>Critical Skills &amp; Competencies<ul><li>Minimum 5 years&rsquo; experience in high-end food or catering operations</li><li>Strong passion for culinary and hospitality excellence</li><li>Excellent knowledge of food display, presentation, and catering d&eacute;cor</li><li>Strong customer service background</li><li>Effective leadership and team management skills</li><li>Excellent interpersonal and communication abilities</li><li>Fluent in both Arabic and English</li><li>Customer-focused mindset</li><li>Solid understanding of food safety principles</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

Catering Manager - Riyadh

Rawaj - Human Capital Management

<div>Leverage your expertise and join the dynamic Food &amp; Beverage Division of a leading Saudi Group of Companies, renowned for delivering large-scale, integrated F&amp;B services across the Kingdom.
As a Business Development Manager, you will play a pivotal role in driving commercial growth, expanding market presence, and strengthening strategic partnerships within the Saudi F&amp;B sector. You will be responsible for identifying new business opportunities, developing key client relationships, and collaborating with internal teams to deliver tailored F&amp;B solutions across catering, hospitality, food services, and related operations.<h2 class="jobSectionHeader">
Key Accountabilities</h2>
The position involves:<ul><li>
Develop and implement business development strategies to achieve revenue, profitability, and market expansion targets within the F&amp;B sector.</li><li>
Identify, pursue, and secure new business opportunities across catering services, food production, hospitality operations, and corporate/industrial food solutions.</li><li>
Build, nurture, and maintain strong relationships with key clients, decision-makers, and F&amp;B industry stakeholders in the Saudi market.</li><li>
Conduct market research and competitor analysis to identify emerging trends, customer preferences, and opportunities for growth within F&amp;B.</li><li>
Lead proposal development, bid submissions, and commercial negotiations to secure competitive and profitable contracts.</li><li>
Work closely with culinary, operations, supply chain, finance, and senior leadership teams to develop customized service offerings aligned with client needs.</li><li>
Represent the company at F&amp;B exhibitions, trade events, and networking platforms to strengthen brand visibility and generate qualified leads.</li><li>
Manage existing accounts to ensure high customer satisfaction, service quality, and identify opportunities for upselling or cross-selling.</li><li>
Prepare business development reports, sales pipelines, forecasts, and performance updates for senior management.</li><li>
Ensure all business development activities comply with company policies, Saudi regulations, and F&amp;B industry standards.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We are Looking for: 
 
<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, Food &amp; Beverage Management, or a related field.</li><li>
10+ years of experience in business development, sales, or key account management within the F&amp;B industry, including catering, hospitality food services, industrial catering, food production, or related sectors.</li><li>
Strong, well-established network and client relationships within the Saudi F&amp;B market.</li><li>
Proven track record in achieving sales targets, securing F&amp;B contracts, and developing long-term strategic partnerships.</li><li>
Excellent communication, negotiation, and presentation skills.</li><li>
Strong business acumen with the ability to understand market trends, customer needs, and operational aspects of the F&amp;B industry.</li><li>
Ability to work under pressure, manage multiple priorities, and meet tight deadlines.</li><li>
High level of professionalism, customer focus, and problem-solving skills.</li><li>
Ability to collaborate effectively with cross-functional teams and contribute to company growth.</li></ul></div>

Business Development Manager | Saudi Arabia

CALO

<div>About Calo (more here)
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.<h3 class="jobSectionHeader">
Why This Role Matters</h3>
Saudi Arabia is one of our most important markets, operating 2 major MP sites (one in Riyadh and one in Jeddah). This role safeguards the quality and safety of every meal leaving our kitchens. It&rsquo;s not only about compliance, it&rsquo;s about building customer trust, preventing risks, and ensuring Calo is a brand people can depend on every single day.<h3 class="jobSectionHeader">
Role Overview</h3>
We are seeking an experienced Quality Manager who will lead the development, implementation, and maintenance of food safety and quality programs across our Saudi operations. This person will ensure compliance with SFDA and international standards, oversee audits, and embed a culture of continuous improvement and excellence in food safety.
The Quality Manager will be the bridge between operations and leadership, ensuring flawless execution in every process, building systems that scale, and leading a team that protects our promise of healthy, safe, and high-quality food.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
1. Food Safety &amp; Quality Systems<ul><li>
Develop, implement, and maintain Food Safety &amp; Quality Management Systems (HACCP, GMP, ISO 22000, FSSC, AIBI).</li><li>
Ensure compliance with local &amp; international regulations (SFDA, Codex, GFSI).</li><li>
Manage internal, third-party, and regulatory audits, and oversee CAPAs (Corrective &amp; Preventive Actions).</li></ul>
2. Quality Control &amp; Continuous Improvement<ul><li>
Define and enforce quality control standards for raw materials, in-process, and final products.</li><li>
Oversee product testing (microbiological, sensory, nutritional, packaging integrity).</li><li>
Investigate non-conformances, lead root cause analysis, and implement preventative measures.</li><li>
Leverage data, customer feedback, and QC metrics to drive process improvements.</li></ul>
3. Team Leadership &amp; Training<ul><li>
Lead and develop a local quality team across multiple MPs.</li><li>
Build a culture of accountability and food safety excellence.</li><li>
Train cross-functional teams (kitchen, warehouse, logistics) on hygiene and quality practices.</li></ul>
4. Supplier &amp; Vendor Management<ul><li>
Audit and approve suppliers to ensure safe, compliant, and reliable inputs.</li><li>
Work with supply chain team to maintain secure ingredients supply with full compliance and traceability and generate a monthly supplier evaluation report.</li><li>
Conduct risk assessments for ingredients, packaging, and third-party providers.</li></ul>
5. Reporting &amp; Documentation<ul><li>
Maintain accurate records of all QC checks, audits, and compliance reports.</li><li>
Drive and track the key quality KPIs (customer complaints, recalls, NCs, consistency &hellip; etc).</li><li>
Report performance metrics to leadership with actionable recommendations.</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul><li>
Bachelor&rsquo;s degree in Food Science, Microbiology, Chemistry, Food Technology, or related.</li><li>
8+ years of progressive quality &amp; food safety experience in catering, dynamic kitchen operations or hand crafted food manufacturing.</li><li>
3-4+ years in a leadership/managerial role with experience to manage teams remotely.</li><li>
Strong knowledge of HACCP, GMP, SFDA regulations, ISO/FSSC, AIBI and BRCGS standards.</li><li>
Hands-on experience in kitchens, catering, or large-scale food production.</li><li>
Lean Six Sigma or other continuous improvement exposure is a plus.</li><li>
Additional certifications (Lead auditing, LSSGB, BRCGS) highly preferred.</li></ul>
Who You Are<ul><li>
Data-driven, detail-oriented, and highly organized.</li><li>
A confident leader who motivates and empowers teams.</li><li>
Strong communicator, able to simplify technical concepts for all levels.</li><li>
Skilled in problem-solving and root cause analysis.</li><li>
Calm under pressure with a strong sense of integrity and commitment to food safety.</li><li>
Thrives in fast-paced, high-growth environments.</li></ul><h3 class="jobSectionHeader">
The Hiring Journey</h3><ul><li>
Screening meeting with our TA team (30 mins)</li><li>
Technical interview with the hiring manager (60-90 mins)</li><li>
Culture-fit interview (30-45 mins)</li><li>
Kitchen Visit</li><li>
Offer stage</li></ul><h3 class="jobSectionHeader">
Ready to Join?</h3>
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let&rsquo;s gooo!
CcRXA9hBZk</div>

Quality Manager (KSA)

Keeta

<div>
 
 
 Keeta
 
 is an independent brand under
 
 Meituan
 
 , the world&rsquo;s largest tech-driven retail company. We specialize in food and consumer product delivery services across international markets, guided by our mission:
 
 &ldquo;We help people eat better, live better.&rdquo;
 
 
 
 
 
 
 Following our successful launch in
 
 Hong Kong in 2023
 
 , we have fully expanded across
 
 Saudi Arabia
 
 and the
 
 GCC region
 
 .
 
 
 
 
 
 
 The Opportunity:
 
 
 
 
 
 
 Join Meituan&rsquo;s strategic overseas business and play a key role in building rider protection systems across the Middle East. You will work directly with top global partners, help shape new markets from the ground up, and enjoy a broad, fast-paced environment ideal for rapid career growth and global exposure.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Rider Protection Research:
 
 Conduct in-depth research on rider insurance practices across Middle Eastern food delivery markets to enhance the platform&rsquo;s rider protection system and improve delivery experience and safety.
 </li>
 <li>
 
 Insurance Product Design:
 
 Develop standardized insurance product portfolios suited to regional market characteristics and riders&rsquo; core needs. Lead group insurance negotiations with major insurers to ensure rider-centric policy terms, and work with delivery partners to drive implementation.
 </li>
 <li>
 
 Claims Process Optimization:
 
 Streamline claims procedures for clarity and ease of use, address language barriers, and establish compliance-ready disclosure and dispute resolution systems that elevate rider satisfaction.
 </li>
 <li>
 
 Digital Insurance Platform Development:
 
 Build a one-stop digital insurance service platform for policy management and claims tracking, along with strong operational and monitoring systems.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above, with
 
 5+ years of experience
 
 in insurance product design or operations. Proven experience in group insurance projects, strong understanding of product design and pricing principles, and fluent English.
 </li>
 <li>
 Strong analytical and business insight skills, capable of creating structured solutions through deep market research. Experience building business systems from scratch is a plus.
 </li>
 <li>
 Excellent negotiation, partnership management, and cross-cultural communication skills, with the ability to drive complex multi-stakeholder projects.
 </li>
 <li>
 Experience in
 
 internet platforms, gig economy insurance operations
 
 , or familiarity with digital insurance platform development and operations.
 </li>
 <li>
 Familiarity with
 
 insurance industry resources in the Middle East
 
 .
 </li>
 </ul>
 
 
 
 
 At Keeta, we foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact.
 
 
 
 
 
 
 Join us and be part of this dynamic community that is redefining the food delivery experience!
 
 
 
 
</div>

Couriers Insurance Operations Manager

Innovation Group

We are looking for experienced Pastry Chef to Join our team in Riyadh, KSA:Position Overview: Experienced and enthusiastic Pastry Chef to assist in managing our kitchen operations. The Pastry Chef will be instrumental in executing menu items, supervising kitchen staff, and maintaining high standards of culinary excellence. This role requires a proactive leader who can effectively support the Executive Chef and contribute to the smooth operation of the kitchen.Key Responsibilities:<ul><li>Menu Execution: Assist in the preparation and execution of creative, seasonal, and diverse menu items. Ensure that all dishes are prepared and presented according to established recipes and standards.</li><li>Kitchen Supervision: Supervise daily kitchen operations, including food preparation, cooking, and plating. Ensure that all kitchen activities comply with health and safety regulations and company standards.</li><li>Staff Support: Assist in training, guiding, and managing kitchen staff. Foster a positive and collaborative team environment and ensure staff adhere to established protocols and best practices.</li><li>Inventory Management: Help manage inventory levels, order supplies, and ensure proper storage and handling of ingredients. Work with suppliers to maintain product quality and cost-effectiveness.</li><li>Quality Control: Monitor and maintain the quality of all dishes served, ensuring consistency and excellence in every meal. Address and resolve any issues related to food quality or preparation.</li><li>Cost Control: Assist in managing kitchen budgets, controlling food costs, and implementing efficient kitchen practices to support profitability while maintaining high standards.</li><li>Client Interaction: Support the Executive Chef in working with clients to understand their catering needs and preferences. Contribute to customizing menu offerings and ensuring client satisfaction.</li><li>Compliance: Ensure compliance with all relevant health and safety regulations, including food handling, sanitation, and cleanliness standards.</li><li>Operational Support: Provide support in all operational aspects of the kitchen. Take on leadership responsibilities as needed and ensure smooth execution of daily kitchen functions</li></ul>&middot; Maintenance: Continuously ensure that preventive maintenance is being conducted and documented and follow up on corrective maintenance for the kitchen facility and equipment.Job Types: Full-time, PermanentPay: &#65020;3,000.00 - &#65020;3,500.00 per monthExperience:<ul><li>Pastry Chef: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Pastry Chef

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