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Avenue 360 Health and Wellness

<div>About Us

Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.

What we have to offer

Our Compensation Package Includes:
<ul>
<li>Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)</li>
<li>Medical, Dental, and Vision</li>
<li>401K match up to 4%.</li>
<li>Company paid Life Insurance</li>
<li>Company paid Short Term and Long-Term Disability</li>
<li>Employee Assistance Program.</li></ul> 


Overview:
The Medical Assistant is a multi-skilled health professional (MSHP) who works interdependently with other health care professionals to provide quality health care to the patient. The Medical Assistant is educated and trained to perform both administrative and clinical skills in the medical care environment. The Medical Assistant is directly responsible to the physician-employer who hires him/her or any other physician-appointed supervisor in the facility. Medical Assisting is a distinct, unique allied health discipline separate from all other allied health professions governed by the Curriculum Review Board (CRB) and Committee on Accreditation of Allied Health Education Programs (CAAHEP) of AMA and AAMA. 
Duties and Responsibilities:
I. ADMINISTRATIVE
<ul><li>Front desk reception.
</li><li>Answering phones and scheduling appointments.
</li><li>Greet patients, completion of registration forms, and gives instructions.
</li><li>Filing and maintaining medical records.
</li><li>Filing and maintaining financial records.
</li><li>Preparing and typing correspondence.
</li><li>Processing, coding, and completing insurance claim forms.
</li><li>Processing mail.
</li><li>Purchasing and maintaining supplies and equipment.
</li><li>Performing computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivable, and data base entry.
</li><li>Performing accounting, billing, and banking procedures.
</li><li>Arranging for hospital admissions and outside referrals for the physician.
</li><li>Calling prescriptions to the pharmacy for the provider.
</li><li>Communication skills using appropriate medical terminology.
</li><li>Following appropriate legal and ethical professional conduct.
</li><li>Joint Commission Readiness-badges on, no food, drink or cell phones at desks, Screen shields on any medical information or laptops when not present.
</li><li>Rooming patient with a Warm Welcome
</li><li>Measuring and recording vital signs. Recording patient interview, history and chief complaint and allergies if applicable.
</li><li>Providing patient education with regards to office policies, medications, management of diseases, home treatments and special diets.
</li><li>Preparing patients for examinations and performing routine screening tests.
</li><li>Assisting the physician with exams and minor office surgery.
</li><li>Preparing the lab form, phlebotomy and collection of other lab specimens.
</li><li>Performing basic lab tests.
</li><li>Follows the &ldquo;Time Out&rdquo; Protocol for all procedures
</li><li>Familiar with our Ryan White, Title X, Sliding Fee scale documentation
</li><li>Performing EKGs.
</li><li>Assisting with X-ray and Physical Therapy procedures.
</li><li>Preparing and administering medications with physician&rsquo;s authorizations.
</li><li>Change dressings, applying bandages, and other first aid procedures.
</li><li>Maintaining supplies, equipment, stocking, and sterilizing instruments.
</li><li>Disposing of biohazard waste according to OSHA standards.
</li><li>Practicing OSHA safety standards.
</li><li>Performing accurate, legal, and ethical documentation at all times.
</li><li>Performs quality management/assurance activities.
</li><li>Administrating Intramuscular injections for vaccinations, antibiotics, anti-contraceptive, hormonal, or other medications under the order of the provider with proper documentation in the patient&rsquo;s medical records.
</li><li>Sorting and faxing prescription refills from pharmacy once approved by the provider.
</li><li>Arrange and assist patients with proper referrals with verification of process with the patient&rsquo;s insurance company including medical consultations, radiology orders, and laboratory orders.
</li><li>Prepare and assist in release and acquisition of patient medical records after proper consent if received.
</li><li>Scanning of medically necessary records/consults into the patient&rsquo;s Electronic Health Record for access and retrieval by providers and other staff in a timely manner.
</li><li>Checking phone messages in a timely manner and returning calls to the patient or routing calls/messages to the responsible party.
</li><li>Following Medication Policy for administration, receiving, and transferring medications and vaccines.
</li><li>Completing assigned tasks on daily schedule and monthly assigned duties.
</li><li>Completing assigned tasks of performing controls of POCT machines and documentation of results.
</li><li>Food Bank and Food RX training
</li><li>Completion of ASN TVFC state training modules for receiving, storing, transferring medication and vaccines from the state and knowledge of Data Loggers.
</li><li>Following guidelines for ordering, maintaining, and storing Private medications and vaccines.
</li><li>Knowledgeable of the incident reporting system for occurrences in the clinic.
</li><li>Knowledgeable and able to demonstrate ability to call codes
</li><li>Life Safety -emergency exits, fire extinguishers, spill kits, eye wash stations.
 </li><li>Provides input regarding quality projects and supporting benchmarks.
</li><li>Other duties as assigned.
</li><li>High School Diploma or equivalent.
</li><li>Bilingual in English and Spanish preferred.</li>
</ul>
II. CLINICAL
<ul><li>Rooming patient with a Warm Welcome
</li><li>Measuring and recording vital signs. Recording patient interview, history and chief complaint and allergies if applicable.
</li><li>Providing patient education with regards to office policies, medications, management of diseases, home treatments and special diets.
</li><li>Preparing patients for examinations and performing routine screening tests.
</li><li>Assisting the physician with exams and minor office surgery.
</li><li>Preparing the lab form, phlebotomy and collection of other lab specimens.
</li><li>Performing basic lab tests.
</li><li>Follows the &ldquo;Time Out&rdquo; Protocol for all procedures
</li><li>Familiar with our Ryan White, Title X, Sliding Fee scale documentation
</li><li>Performing EKGs.
</li><li>Assisting with X-ray and Physical Therapy procedures.
</li><li>Preparing and administering medications with physician&rsquo;s authorizations.
</li><li>Change dressings, applying bandages, and other first aid procedures.
</li><li>Maintaining supplies, equipment, stocking, and sterilizing instruments.
</li><li>Disposing of biohazard waste according to OSHA standards.
</li><li>Practicing OSHA safety standards.
</li><li>Performing accurate, legal, and ethical documentation at all times.
</li><li>Performs quality management/assurance activities.
</li><li>Administrating Intramuscular injections for vaccinations, antibiotics, anti-contraceptive, hormonal, or other medications under the order of the provider with proper documentation in the patient&rsquo;s medical records.
</li><li>Sorting and faxing prescription refills from pharmacy once approved by the provider.
</li><li>Arrange and assist patients with proper referrals with verification of process with the patient&rsquo;s insurance company including medical consultations, radiology orders, and laboratory orders.
</li><li>Prepare and assist in release and acquisition of patient medical records after proper consent if received.
</li><li>Scanning of medically necessary records/consults into the patient&rsquo;s Electronic Health Record for access and retrieval by providers and other staff in a timely manner.
</li><li>Checking phone messages in a timely manner and returning calls to the patient or routing calls/messages to the responsible party.
</li><li>Following Medication Policy for administration, receiving, and transferring medications and vaccines.
</li><li>Completing assigned tasks on daily schedule and monthly assigned duties.
</li><li>Completing assigned tasks of performing controls of POCT machines and documentation of results.
</li><li>Food Bank and Food RX training
</li><li>Completion of ASN TVFC state training modules for receiving, storing, transferring medication and vaccines from the state and knowledge of Data Loggers.
</li><li>Following guidelines for ordering, maintaining, and storing Private medications and vaccines.
</li><li>Knowledgeable of the incident reporting system for occurrences in the clinic.
</li><li>Knowledgeable and able to demonstrate ability to call codes
</li><li>Life Safety -emergency exits, fire extinguishers, spill kits, eye wash stations.
 </li><li>Provides input regarding quality projects and supporting benchmarks.
</li><li>Other duties as assigned.</li></ul> 


Education, Licensure/Certification:
<ul><li>High School Diploma or equivalent.
</li>Bilingual in English and Spanish preferred. 
<li>
</li></ul>Experience, and Skills/Abilities Related Requirements: 

Continuing Education and Training Requirements:
<ul><li>Participates in trainings required by the agency, funding source(s), and/or as required by licensure if applicable.</li></ul></div>

Certified Medical Assistant (Spring/Cypress)

Texas Children's Hospital

<div>We are searching for a Certified Medical Assistant (CMA) TCP Medical Group clinic- someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital&rsquo;s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care. 
&quot;As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. &quot; 
Think you&rsquo;ve got what it takes? 
Qualifications 
<ul><li>High school diploma or GED
</li>Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification 
<li>
</li></ul>One of the following Medical Assistant certifications required: 
<ul><li>CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
</li><li>CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
</li><li>CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
</li><li>EMT - Emergency Medical Tech Texas Department of State Health Services
</li><li>EMT-A - Advanced EMT Texas Department of State Health Services
</li><li>EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
</li><li>EMT-I - Emergency Medical Tech-Intern Texas Department of State Health Services
</li><li>EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
</li><li>LIC PAR - Licensed-Paramedic Texas Department of State Health Services
</li><li>NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
</li><li>NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
</li><li>RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
</li>BLS - American Heart Association required 
<li>
</li></ul>Responsibilities: 
<ul><li>Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
</li><li>Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
</li><li>Document current medications, allergies, and other information in the electronic health record
</li><li>Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
</li><li>Document all interventions per practice protocol
</li><li>Call in and/or send electronic prescription refills as directed
</li><li>Assist provider during office emergency patient care
</li><li>Keep rooms stocked with supplies and notify managers when supplies are low
</li><li>Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
</li><li>Coordinate patient care by following up on lab results, ER visits, et cetera
</li><li>Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
</li><li>Assess patient&rsquo;s eligibility for referral by verifying coverage with payer prior to initiate referral
</li><li>Manage the outstanding orders report and lab error work queue to assure results are received
</li><li>Provide superb customer service.</li></ul></div>

Certified Medical Assistant - TCP Medical Group Clnic

Houston Methodist

<div>At Houston Methodist, the Patient Care Assistant/Unit Administrative Assistant (PCA/UAA) position is responsible for performing key functions that support the interprofessional team in delivering high quality, cost-effective care. The PCA/UAA position demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient populations, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and maintains competency requirements for computer medical terminology and other job-related functions, while practicing Patient and Family Centered Care in concert with Houston Methodist ICARE values: Integrity, Compassion, Accountability, Respect and Excellence. The PCA/UAA position assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed, answering incoming telephone calls for the unit and transfers as appropriate.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li>
Eighteen months of Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA) or Patient Care Assistant (PCA) experience
</li><li>One year of secretarial/office, college/vocational training, or six months of internal cross-training within Houston Methodist
</li><li>Prior health care experience and/or medical terminology preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Performs basic patient care activities of daily living (ADL&rsquo;s) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity
</li><li>Ability to operate and troubleshoot equipment (fax, PC, printers, telephones, etc.)
</li>Proficient computer application skills 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Answers incoming telephone calls for the unit and transfers as appropriate. Facilitates and supports effective throughput with timely communication. Greets patients and visitors to the unit, assisting with directions, information and guidance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution, responding positively to requests for assistance.
</li><li>Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
</li><li>Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
</li><li>Pull/prints daily reports per unit standard, which may include daily shift report, charge nurse reports, handoff reports and/or My Daily Care Plan. Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed. Organizes the unit workflow, paperwork as needed, proactively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision.
</li><li>Coordinates the requests to Facilities Management and Biomed regarding department needs or broken equipment. Rounds through the unit, per unit expectations, to check for environmental or equipment needs, and other assistance that may be needed. Serves as an in-house courier which may include retrieving blood, hand-delivering labs, tele boxes, etc.
</li><li>Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
</li><li>Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
</li><li>Conducts hourly rounding to ensure patient needs are met (four P&rsquo;s). Monitors and addresses noise level of unit to improve or impact patient satisfaction. Responds to patient calls promptly. Reports near misses and collaborates with the interprofessional health care team to improve patient safety. Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
</li><li>Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.
</li><li>Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Offers innovative solutions in performance improvement projects and shared governance activities. Follows up on action items as necessary to ensure completion of assignments.
</li>Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: Yes
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): Yes
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li>
Eighteen months of Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA) or Patient Care Assistant (PCA) experience
</li><li>One year of secretarial/office, college/vocational training, or six months of internal cross-training within Houston Methodist
</li><li>Prior health care experience and/or medical terminology preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required
BLS - Basic Life Support or Instructor (AHA) - American Heart Association 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women&rsquo;s services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.</div>

PCA/Unit Administrative Assistant

Kindle Clinic

Job Summary We are seeking a dynamic and compassionate Certified Medical Assistant (CMA) to join our healthcare team. In this vital role, you will provide exceptional patient care while supporting clinical and administrative functions across diverse medical settings. Your expertise will help ensure smooth clinic operations, accurate patient documentation, and high-quality medical support. This position offers an exciting opportunity to work in a fast-paced environment where your skills in patient service, clinical procedures, and medical administration will make a meaningful difference in patients' lives.Duties<ul><li>Assist with patient intake by collecting medical histories, verifying insurance information, and updating electronic health records (EHR systems)</li><li>Measure vital signs such as blood pressure, pulse, temperature, and respiration rates with precision and professionalism</li><li>Prepare patients for examinations and procedures, ensuring comfort and safety throughout their visit</li><li>Support physicians with clinical tasks including medication administration, wound care, and specimen collection</li><li>Perform basic diagnostic procedures such as X-ray imaging and assist with emergency medicine protocols when necessary</li><li>Document patient encounters accurately using ICD coding for diagnoses and procedures to ensure proper billing and record-keeping</li><li>Maintain a clean, organized clinical environment while adhering to infection control standards and hospital protocols</li><li>Provide medical administrative support by scheduling appointments, managing patient flow, and coordinating follow-up care</li></ul>Requirements<ul><li>Certified Medical Assistant credential from an accredited program with current certification status</li><li>Proven experience in outpatient clinics or hospital environments, preferably within dermatology, internal medicine, or urgent care settings</li><li>Knowledge of physiology, anatomy, and medical terminology essential for effective patient care</li><li>Hands-on experience with EHR systems for documentation and data entry</li><li>Ability to perform vital signs measurement accurately and efficiently in inpatient or outpatient settings</li><li>Familiarity with ICD coding, medication administration protocols, and basic life support (BLS) certification required</li><li>Prior experience working in Level I or Level II trauma centers or emergency medicine environments is highly desirable</li><li>Strong patient service skills with a compassionate approach to diverse populations including geriatrics and pediatric intensive care units (PICU)</li><li>Ability to adapt quickly in high-pressure situations such as hospital medicine or urgent care scenarios</li></ul>Join our team to be part of a vibrant healthcare community dedicated to delivering outstanding patient-centered care. We value energetic professionals who are eager to grow their skills while making a positive impact on the health and well-being of our patients. All roles are paid positions that recognize your expertise and commitment to excellence.Pay: $15.00 - $20.00 per hourWork Location: In person

Certified Medical Assistant with experience

<div>At Houston Methodist, the Clinic Coordinator is a multifaceted clinic based role which, in conjunction, with management, organizes the daily activities of the clinic ensuring provider support, patient experience, advanced and complex clinic/administrative tasks, to support clinic flow. This position works to create the best possible working environment for patients, providers, staff, and management. The incumbent may also be required to perform scheduling activities (this might include appointments, procedures, and/or surgeries), ensure medical necessity compliance, and verify eligibility for care. Other duties for the Clinic Coordinator position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, for training and orienting others as appropriate; organizing and directing all aspects of the daily clinic operations to support and maintain organizational and departmental policies and procedures. Additionally, the Clinic Coordinator will provide training and oversight in the pursuit of unparalled safety, quality, service, education, and innovation to our patients.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li>
Five years as a Senior/Advanced Medical Assistant
</li><li>Two years demonstrated leadership experience (i.e., mentor, quality control, or clinical process improvement) preferably in health care required
</li><li>One year Training experience preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association and</li><li>
Must have Medical Assistant Certification CMA from NAHP, NCCT, NHA, AAMA. or RMA from AMT or CCMA from NHA
</li></ul>Preferred<ul><li>
CPT &ndash; Certified Phlebotomy Technician (ACA)
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
</li><li>Must be EPIC proficient.
</li><li>Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
</li><li>Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
</li><li>Demonstrates a learning attitude toward solving problems, using good reasoning and judgment
</li><li>Provides safe patient-centered, compassionate and competent care
</li><li>Proficient in computer skills for documentation and work-related purposes
</li><li>Completes required continuous training and education, including department-specific requirements. Maintain current certifications
</li><li>Ability to establish and maintain effective working relationships with patients, medical staff, co-workers and the public
</li><li>Ability to work with peers in a team situation
</li><li>Possesses an understanding of the patient population as it relates to the clinical disease process
</li><li>Proficient in computer skills for documentation and work-related purpose
</li>Demonstrates advanced assessment competences appropriate for level of practice 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Coordinates patient flow, obtaining patient demographics as needed, preparing patient for provider/mid-level visit and provides back up to clinic staff.
</li><li>Organizes daily schedules and work activities; providing coverage to meet patient needs.
</li><li>Assists with triage, patient prescription, re-fills and referrals, and prescription education. Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues though processes in order to provide optimal patient care. Provides structured feedback with examples.
</li><li>Works with clinical management to assess and determine process protocols for clinic and conducts meeting with clinic staff and Practice Manager
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Demonstrates engagement in planning, organizing, and directing all aspects of clinic operations. Collaborate with leadership, other clinics, and Medical Assistants to develop new processes and/or procedures for continued patient care.
</li><li>Provides quality oversight for documentation of vital signs, chief complaint(s), preforms medication(s) review, and discusses/reviews medical and social history (as appropriate). Documents, in patient&rsquo;s electronic medical record (EMR) care administered, all diagnostic measurements, treatments, and procedures in accordance with established policies.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Interprets documents such as provider orders, safety rules, operating and maintenance instructions and procedure manuals. Follows-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
</li><li>Provides initial investigation and information for internal and external complaints to management.
</li><li>Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to include handling patient inquiries.
</li><li>Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.
</li><li>Leads efforts, in collaboration with clinic management, to assure that Environment of Care rounds are performed monthly in the clinic setting
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Provides oversight of clinic resources to align with clinic budgetary goals and objectives; assists in long range planning of clinic needs.
</li><li>Arranges for pre-authorizations and pre-certifications of procedures as needed.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Participates in curriculum development for Graduate Medical Assistant staff. Provides development and guidance for new clinical employees.
</li>Collaborates with clinic management on process improvement. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): No
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li>
Five years as a Senior/Advanced Medical Assistant
</li><li>Two years demonstrated leadership experience (i.e., mentor, quality control, or clinical process improvement) preferably in health care required
</li><li>One year Training experience preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association and</li>
<li>Must have Medical Assistant Certification CMA from NAHP, NCCT, NHA, AAMA. or RMA from AMT or CCMA from NHA
</li></ul>Preferred
CPT &ndash; Certified Phlebotomy Technician (ACA) 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist&rsquo;s overall strategy to become one of the nation&rsquo;s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.</div>

Clinical Coordinator - Orthopedics (Medical Center)

<div>At Houston Methodist, the Patient Care Assistant (PCA) Novice position is Patient Care Technician (PCT) graduate, or an internal internship, and is an entry level position in which incumbents should document, where applicable, care administered, diagnostic measurements, treatments and procedures and demonstrate the ability to continuously progress in basic knowledge and skills necessary to communicate appropriately and carry out delegated tasks for age-specific, diverse patient population. This position receives coaching from preceptors, Registered Nurses (RN) and management and performs delegated patient care tasks under the supervision of the RN. The PCA Novice position responds to the call light system and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. This position is responsible for assigned non-nursing functions. The PCA Novice position practices Patient and Family Centered Care in concert with Houston Methodist ICARE values.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li><ul><li>Must be one of the following: graduate of the Patient Care Tech (PCT) program internal employee participating in the Houston Methodist PCA immersion program/ internship Certified Nursing Assistant (CNA) Certified Medical Assistant (CMA) through an approved credentialing certification agency
</li></ul></li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association within 1 month
</li></ul> 
KNOWLEDGE AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li>Performs basic patient care activities of daily living (ADL&rsquo;s) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
</li><li>Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve patient outcomes. Follows channels of communication for effective problem solving.
</li><li>Applies expected behaviors and actions with team members which contribute to improvement of department score for employee engagement, i.e., peer-to-peer accountability.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
</li><li>Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc.
</li><li>Applies expected behaviors and actions which contributes to department score for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
</li><li>Provides care to patients assigned within unit-specific, defined limits. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures keeping the safety of the patient in mind.
</li><li>Applies expected behaviors and actions to improve quality and safety scores, through peer-to-peer accountability.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Applies expected behaviors and actions which contributes to meeting department financial targets.
</li><li>Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. 
<ul><li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): Yes
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li><ul><li>Must be one of the following: graduate of the Patient Care Tech (PCT) program internal employee participating in the Houston Methodist PCA immersion program/ internship Certified Nursing Assistant (CNA) Certified Medical Assistant (CMA) through an approved credentialing certification agency
</li></ul></li></ul> 
LICENSES AND CERTIFICATIONS 
Required
BLS - Basic Life Support or Instructor (AHA) - American Heart Association within 1 month 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women&rsquo;s services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.</div>

Patient Care Assistant Novice - IMU

Spring Branch Community Health Center

<div>
 
 Job Description
 
 
 
 
 Job Purpose/Summary:
 
 The Medical Assistant (MA) works under the direction and supervision of licensed healthcare professionals. The MA is primarily responsible for encounter documentation, explaining treatment procedures to patients, preparing patients for examinations, and assisting medical providers during examinations. The MA also assists in maintaining supplies, supporting a safe and clean environment, as well as supports, and acknowledges SBCHC&rsquo;s Mission and Vision. The MA will work directly with vulnerable populations including but not limited to Communities of Color, Women with Children, Pediatrics, Youth, Individuals and Families Experiencing Homelessness, People Living with HIV/AIDS, and individuals with mental health and/or substance use disorders (SUDs) including co-occurring issues.
 
 
 
 Policy
 
 : It is the policy of SBCHC that MAs must perform duties that are only within limitations of the scope of practice and in accordance with the guidelines stipulated by the Medical Board of Texas. It is the responsibility of the MA to know their limitations and abide by the regulatory standards.
 
 
 
 Essential Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Administer medication orally, sublingually, topically, vaginally, rectally, or by intramuscular, subcutaneous and intradermal injection (injections require additional training).
 </li>
 <li>
 Completes prior authorizations for medication and imaging orders, and call in refills to a pharmacy under the direct supervision of the medical provider per Standing Orders &ndash; Prescription Refills.
 </li>
 <li>
 Documents patient encounter intake based on visit type appropriately and accurately into the electronic health record. Collect and record patient data such as temperature, blood pressure, pulse, respiration rate, height and weight, pain management, and IPV screening tool. Documentation may include but not limited to: social history, family history, surgical history, medical history, gynecology, and obstetrics history.
 </li>
 <li>
 Performs procedures including but not limited to administering injections, collecting specimens, electrocardiogram, hearing test, vision tests, in-house point of care testing, lab draws, and ear lavage.
 </li>
 <li>
 Apply and remove bandages and dressing to superficial incisions or lacerations; apply orthopedic appliances such as knee immobilizers, envelope slings, and similar devices. Remove sutures or staples from superficial incisions or lacerations.
 </li>
 <li>
 Prepare patients for and assist the licensed healthcare professional in examinations or procedures including positioning, draping, shaving and disinfecting treatment sites.
 </li>
 <li>
 Monitors pending referrals, notifies patients of lab results and diagnostic results based on providers written orders, obtains consult notes, and documents attempts within eClinicalWorks.
 </li>
 <li>
 Maintains cleanliness and supplies in each patient room, completes room checklists, and notifies appropriate personnel of clinical supply shortages. Disinfects all medical equipment and exam room tables and surfaces after each patient encounter.
 </li>
 <li>
 Completes sterilization by autoclave, autoclave maintenance, including spore testing weekly. (requires additional training)
 </li>
 <li>
 Completes daily huddles with care teams, including providers.
 </li>
 <li>
 Administer first aid or cardiopulmonary resuscitation in an emergency.
 </li>
 <li>
 Prepare charts by completing pre visit planning including ensuring lab result retrieval, medical record retrieval, vaccination history, etc.
 </li>
 <li>
 Obtains consents for treatment, and reviewing vaccine screening checklist forms.
 </li>
 <li>
 Upholds strict patient confidentiality requirements required by federal and state law.
 </li>
 <li>
 Maintains strict scope of practice. See Medical Assistant Scope of Practice.
 </li>
 <li>
 Actively provide willingness to help and maintain professional relationships with coworkers.
 </li>
 <li>
 Perform other duties as assigned, within scope of practice.
 </li>
 <li>
 Attend all staff meetings and mandatory In Service meetings.
 </li>
 <li>
 Observe and acknowledge all SBCHC policies and procedures, including all emergency and disaster response responsibilities.
 </li>
 <li>
 Participates in Compliance, Risk and Safety, and Quality Assurance and Performance Improvement initiatives.
 </li>
 <li>
 Always greet patients, visitors, and clinical staff in a courteous and respectful manner; respond to patients with empathy and positive interpersonal skills; consistently handle all requests in a positive manner.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Graduate of approved high school or GED equivalent
 </li>
 <li>
 Medical assistant certificate, Certified Medical Assistant Certificate strongly preferred
 </li>
 <li>
 Current Basic Life Support (BLS) or BLS equivalent
 </li>
 <li>
 Medical Assistant experience within Federally Qualified Health Center&rsquo;s or equivalent preferred
 </li>
 <li>
 Multi-lingual, English/Spanish required
 </li>
 <li>
 Available for all shifts/assignments and, when required, able to work evenings and weekends
 </li>
 </ul>
</div>

Medical Assistant- Pitner

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