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client relations specialist

chat customer support representative at t

OneTouch Direct

<div><p>Welcome to OneTouch Direct &ndash; where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.</p><p></p><p>
We are currently looking for a <b>Chat Customer Support Representative</b> to join our dynamic team! You will be the voice behind the chat, assisting AT&amp;T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.</p><p></p><p><b>
Your Role Will Include:</b></p><ul>
<li>Responding to customer inquiries via chat with a friendly and professional demeanor.</li>
<li>Resolving issues and providing information about AT&amp;T products and services.</li>
<li>Handling customer complaints and questions effectively, ensuring satisfaction.</li>
<li>Maintaining a positive attitude while managing multiple chat interactions simultaneously.</li>
<li>Documenting conversations and ensuring follow-up where necessary.</li><br>
</ul><br>
<br>
<b>Requirements</b><br>
<ul>
<li>Excellent written communication skills with a friendly and clear tone.</li>
<li>Previous experience in a customer service role, particularly in chat support, is a plus.</li>
<li>Strong problem-solving skills and the ability to think on your feet.</li>
<li>Ability to handle high volumes of chat interactions efficiently.</li>
<li>Familiarity with AT&amp;T products and services is advantageous.</li>
<li>Proficiency with computers and chat support software.</li>
<li>Strong attention to detail and organizational skills.</li><br>
</ul><br>
<br>
<b>Benefits</b><br>
<ul>
<li>The <b>WEEKLY COMISSION</b> will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
</li><li><b>Monthly COMISSION </b>- To qualify for the monthly commission, <b>YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
</b></li><li><b>Full-Time Hours</b>: 40 hours per week schedule, with overtime opportunities!</li>
</ul><ul><li><b>GREAT Earning Opportunitie</b>s: Competitive hourly pay PLUS monthly bonus opportunities!</li>
<li><b>Supportive Environment:</b> Classroom training, plus 1-on-1 support for your first week of call taking!</li>
<li><b>Great workplace</b>: Daily and weekly incentives to create a fun, competitive, and rewarding environment!</li>
<li><b>Benefits</b>: Health Care Plan (Medical, Dental &amp; Vision)</li>
<li><b>Growth</b>: Opportunity for professional advancement as we grow!</li>
<li><b>Culture</b>: Diverse &amp; Inclusive welcoming culture with Employee Resource Groups</li></ul></div>

Chat Customer Support Representative - AT&T

Moffitt Cancer Center

<div><div>Clinical Pharmacy Specialist - BMT/CI Clinical Research $25,000 Sign On.
<br>
<br>
<b>Summary:</b></div><div><b>
Position Summary:</b></div><div>
We are currently seeking a passionate and highly skilled Clinical Research Pharmacy Specialist to join our world-class Blood and Marrow Transplant and Cellular Therapy pharmacy team. This unique role will play a critical part in the care of patients enrolled in clinical trials and undergoing autologous and allogeneic stem cell transplants, CAR-T therapy, and other emerging cell-based treatments&mdash;contributing directly to some of the most complex and high-acuity cases in oncology.<br>
</div><div>
As part of our collaborative BMT and Cellular Therapy service, you will work alongside top transplant and cellular therapy specialists, Investigational Drug Services, and research teams in both inpatient and outpatient settings focusing on implementation of trials into daily clinical pharmacy practice. Your expertise in clinical trials in BMT/CI area will directly impact patient outcomes and the advancement of cellular therapies.<br>
</div><div><b>
Experience the Moffitt Pharmacy Difference:</b></div><ul><li>
Practice at the forefront of hematologic malignancies and cellular therapies, delivering high-acuity, patient-centered care to individuals undergoing stem cell transplant and CAR-T therapy who are enrolled in clinical trials while functioning with a high degree of clinical autonomy.</li><li>
Live and work in sunny Tampa, Florida, offering year-round warm weather, beautiful beaches, and a vibrant cultural scene &mdash; plus championship-level sports teams including the Buccaneers, Lightning, and Rays.</li><li>
Our Pharmacist Clinical Ladder Recognition Program is designed to recognize and reward clinical excellence.</li><li>
Benefit from robust professional development opportunities, including teaching, mentorship, research, and leadership training, with institutional support to present your work and network at national professional conferences and meetings.</li><li>
Enjoy flexible scheduling options designed to support work&ndash;life balance while maintaining excellence in patient care.</li></ul><div>
</div><div><b>
Responsibilities:</b></div><ul><li>
Participate in clinical trial start up by collaborating with Investigational Drug Services, research teams, transplant and cellular specialists, and clinical pharmacy teams including standardized treatment order set review, attendance of site initiation visits and implementation meetings, creation of study summaries for clinical pharmacy team.</li><li>
Ensure safe and effective medication use in patients on clinical trials by providing clinical expertise during multidisciplinary rounds including overseeing administration and monitoring of high-risk therapies such as cellular therapy agents.</li><li>
Conduct prospective medication order review and timely interventions to support complex care needs in patients receiving investigational agents.</li><li>
Serve as a trusted investigational medication expert, providing education, consultation, and evidence-based guidance to pharmacists, physicians, advanced practice providers, nurses, and patients. Support education efforts related to investigational agents.</li><li>
Lead and contribute to quality and safety initiatives, including clinical guideline development, policy implementation, workflow and EMR optimization, and cost-containment strategies for high-cost and high-risk investigational therapies.</li></ul><div><br>
<b>
Credentials and Qualifications:</b></div><ul><li>
Minimum of Bachelor's degree in Pharmacy required.</li><li>
Licensed as a Pharmacist in the state of Florida required.</li>
Completion of PGY-2 Residency in area of specialization, or PGY-1 residency with a minimum of 2 years clinical practice experience in specialty area, or 4 years of clinical practice experience in specialty area.<br>
<li>
</li></ul><div>
Monday-Friday.</div></div>

Clinical Pharmacy Specialist – BMT/CI Clinical Research

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p><p>
Job Description</p><div><p>
YOUR IMPACT</p><p>
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of War&rsquo;s mission to keep our country safe and secure.</p><p></p><p>
OUR COMPANY</p><p>
Iron EagleX (IEX), a wholly owned subsidiary of General Dynamics Information Technology, delivers agile IT and Intelligence solutions. Combining small-team flexibility with global scale, IEX leverages emerging technologies to provide innovative, user-focused solutions that empower organizations and end users to operate smarter, faster, and more securely in dynamic environments.</p><p></p><p>
JOB DESCRIPTION</p><p>
The Physical Security Officer will support the Special Operations Command Central J2 Program in Tampa Florida. Will use extensive experience managing all the physical security aspects of the SCIF/T-SCIF lifecycle from concept approval, developing and implementing a SCIF/T-SCIF construction security plan (CSP), maintaining, the Pre-Construction, Pre-Construction Fixed Facility Checklist (FFC) and Pre-Construction TEMPEST Checklist using TEMPEST Form B for accreditation and re-accreditation. Provide support to SCIF planning and accreditation, recertification processes and procedures and familiar with the SCIF construction process as per the ICD 705 standard with Special Access Facility Accrediting Official Course Desired.</p><p></p><p>
MEANINGFUL WORK AND PERSONAL IMPACT</p><p>
As a Physical Security Officer, you will support personnel assigned to the Special Operations Command Central (SOCCENT) SSO.</p><p></p><p>
JOB DUTIES (INCLUDE BUT ARE NOT LIMITED TO)</p><ul><li>
Administer the receipt, control and accountability of SCI</li><li>
Screen visitors and control access to all SCIFs using a local database and DISS</li><li>
Gather facts and use effective analytical methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of security problems</li><li>
Perform random bag entry/exit inspections (EEIPs)</li><li>
Works in conjunction with Special Security Representatives (SSR) and sub-commands daily with security issues and any inspections and corrective actions as necessary</li><li>
Verifies clearances for all visitors and command members as necessary utilizing appropriate command, DoW and IC systems of record</li><li>
Conducts detailed reviews pertaining to Intrusion Detection System (IDS), Access Control Systems (ACCS) and other secure facility vulnerabilities</li><li>
Gains and maintains access to the Defense Information System for Security (DISS), Electronic Badging and Access Control System (AMAG),</li></ul><p>
REQUIRED SKILLS:</p><ul><li>
Familiarity with National, DoW, DIA SCI security regulatory requirements</li><li>
Attended and completed a formal SSO certification training and Sensitive Compartmented Facilities Physical Security course within the last 4 years</li><li>
Knowledge of OPM investigation process</li><li>
Microsoft Word, Excel, Access, and Outlook</li><li>
Knowledge of DoW adjudication process</li><li>
Excellent written and verbal communication skills</li><li>
Experience with problem solving, including strict attention to detail</li><li>
Physical Security Specialist maintain responsibility of SCIFs / T-SCIFs / SWA and TSWAs accreditation and all that entails from concept approval to final submission.</li><li>
Concept approvals (TSCIF/SCIF)</li><li>
From Concept to grave<ul><li>
Concept Approvals</li><li>
FFC</li><li>
Tempest Checklist and Form B</li></ul></li><li>
Provide inspections to controlled spaces, either with a Staff Assisted Visit (SAV) or a personal walkthrough<ul><li>
Waivers</li></ul></li><li>
Co-Use Agreements</li><li>
Transfer of Cognizance</li><li>
Accreditations / Re-Accreditations / Extensions / Upgrades</li><li>
Intrusion Detection Systems (IDS) - Navy Crane &amp; Symmetry / Balanced Magnetic Switch (BMS) management of equipment and systems</li><li>
IMT 51 approvals for equipment and systems<ul><li>
Internal/External Headphone</li><li>
Internal/External Webcams</li></ul></li></ul><p></p><p>
WHAT YOU&rsquo;LL NEED TO SUCCEED</p><ul><li>
Clearance: Current DoW TS/SCI Clearance is required</li><li>
Experience: 12+ years of related experience</li><li>
Education: Bachelor&rsquo;s Degree Preferred</li><li>
Certifications: ICD705 Physical Security Course, Security Professional Education Development (SPeD)Certification Program/ CDSE Physical Security Certification (PSC) , SSO Course (SSOC), CDSE Intro to Personnel Security PS113.16</li><li>
Role requirements: 5 days per week onsite</li><li>
Due to US Government Contract Requirements, only US Citizens are eligible for this role</li></ul><p></p><p>
GDIT IS YOUR PLACE<br>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p><ul><li>
Growth: AI-powered career tool that identifies career steps and learning opportunities</li><li>
Support: An internal mobility team focused on helping you achieve your career goals</li><li>
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off</li><li>
Community: Award-winning culture of innovation and a military-friendly workplace</li></ul><p><br>
OWN YOUR OPPORTUNITY<br>
Explore a career at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. #iexjobs</p><p></p><p>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
</p>#iexjobs</div></div><div><div><div><p>
Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
10 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification<p>
Physical Security Certification | United States Department of Defense (DOD) - United States Department of Defense (DOD)</p><p>
Special Program Security Certification (SPeC) | United States Department of Defense (DOD) - United States Department of Defense (DOD)</p><p>
Facility Security Officer (FSO) | Center for Development of Security Excellence (CDSE) - Center for Development of Security Excellence (CDSE)</p></div><div></div><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $73,965 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Physical Security Officer

Suncoast Credit Union

<div>Overview:
<div><b>
Compensation:</b> $22.50 - $32.00 hourly <i>based on experience and credentials</i>
<br>
<b>Location Type:</b> Hybrid, <i>a flexible work model blending in-office and remote working</i><br>
<b>Position Type:</b> Full Time</div><div><b>
Schedule:</b> Monday through Friday 8:30 AM &ndash; 5:30 PM with rotating Friday 9:00 AM - 6:00 PM</div><div></div><div><br>
The Fraud Protect Support performs a variety of administrative functions to support the Risk Management Department, members, and frontline staff. An ideal candidate maintains the required performance standards for quality, communication, production, and identifying fraud trends.</div>
Responsibilities:
<ul><li>Communicate with internal departments and members to provide support and guidance on fraud claims</li><li>
Complete operational tasks such as;<ul><li>
Process returned deposit items</li><li>
Review and evaluate items to identify fraud trends</li><li>
Placing holds or other restrictions on accounts</li><li>
Provide internal support chat</li><li>
Research and analyze accounts on behalf of members and internal staff
</li><li>Process error corrections and restriction removal requests</li></ul></li><li>
Prepare routine correspondence in connection with Risk Management Accounts</li><li>
Assist fraud investigations with resolving simple cases of fraud including check fraud, new account fraud, debit and credit card fraud, teller transactions, check kiting, identity theft, and other suspicious activity</li><li>
Distribute incoming daily mail and fax documents to the appropriate risk management personnel</li><li>
Process the department&rsquo;s certified and return mail, forward incoming documents to the appropriate department</li><li>
Provide independent responses to incoming e-mails and send them to the appropriate personnel</li><li>
Record and post received payments to members&rsquo; accounts or general ledger
</li><li>Document all activity in the case management platform for assigned accounts</li><li>
Prepare and submit insurance claims</li><li>
Assist Risk Analytics with daily reports</li><li>
Uphold Suncoast Credit Union&rsquo;s culture, vision, and core values</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent</li><li>
2+ years of experience in fraud investigations or risk management with a financial institution</li><li>
4+ years of call center experience, preferably with a financial institution
</li><li>Proficient in Microsoft Office suite; Word, Excel, and PowerPoint</li><li>
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines</li><li>
Accurate, detail-oriented, and organized with task management
</li><li>Ability to analyze and resolve routine problems or situations</li><li>
Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators</li><li>
Ability to communicate information requiring explanation or interpretation</li><li>
Ability to work independently and in a team-oriented environment</li></ul><div><b>
Skills</b></div><ul><li>
Analytics
<br>
</li><li>Customer Service
<br>
</li><li>Data Science</li></ul><div><b>
Benefits</b></div><ul><li><b>
Financial Well-Being:</b> Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts</li><li><b>
Wellness:</b> Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage</li><li><b>
Work-Life Balance:</b> 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO</li><li><b>
Community Involvement:</b> Paid Volunteer Hours</li><li><b>
Growth:</b> Degree Assistance up to $5,000 per year</li></ul><p><i>
For more information, including additional benefits, please visit our benefits website at</i> <b>https://careers.suncoastcreditunion.com/benefits</b></p><div><b>
Company Overview
</b></div><p>Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.</p><p><i>
For more information, please visit our careers site at </i><b>https://careers.suncoastcreditunion.com/</b></p></div>

Fraud Protection Specialist

Polaris Pharmacy Services

<div><p><b>WHO WE ARE</b><br>
At Polaris Pharmacy Services, we&rsquo;re more than a pharmacy &mdash; we&rsquo;re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we&rsquo;re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.</p><p>
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job &mdash; we provide competitive pay, robust benefits, and genuine opportunities for career advancement.</p><p>
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.</p><h1 class="jobSectionHeader"><b>
Job Summary:</b></h1><p>
The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.</p><p><b>
SCHEDULE: 3:30pm - 12:00am with rotating weekends
</b></p><p><b>Duties/Responsibilities:</b></p><ul><li>
Enter new and refill prescriptions into the pharmacy system.</li><li>
Address and respond to customer inquiries and requests.</li><li>
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.</li><li>
Comply with government and department policies regarding safety, attendance, and dress code.</li><li>
Follow all applicable government regulations, including HIPPA.</li><li>
Ensure safety policy and procedures are consistently adhered to and practiced.</li><li>
Other duties as assigned; Job duties may vary depending on business needs.
</li></ul><p><b>QUALIFICATIONS/COMPETENCIES:</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
</p><h2 class="jobSectionHeader"><b>Required Skills/Abilities:
</b></h2><ul><li>Knowledge of brand name/generic medications</li><li>
Experience with alpha-numeric data entry.</li><li>
Must have a basic understanding and ability to read and correct key prescriptions.</li><li>
Basic math computation skills</li><li>
Knowledge of SIG codes</li><li>
Proficient in Microsoft Excel, Word, and Outlook required.</li><li>
Able to read, write, speak, and understand the English language.</li><li>
Able to work at a moderate speed.
</li><li>Good organization/Attention to detail</li></ul><p>
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High School diploma or equivalent required</li><li>
Pharmacy technician licenses/certifications required by state regulations and state of practice.
</li><li>Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)</li></ul><p>
</p><p><b>PHYSICAL DEMANDS</b></p><p>
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:</p><ul><li>
May sit or stand seven (7) to ten (10) hours per day</li><li>
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk</li><li>
May be necessary to work extended hours as needed</li><li>
May lift and/or move up to 30 pounds</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role</li></ul><p>
</p><p><b>HOLIDAY &amp; PTO POLICY</b></p><ul><li>
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.</li><li>
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.</li><li>
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.</li></ul><p>
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.</p><p>
</p><p><b>BENEFITS for full time Employees</b></p><ul><li>
Medical, Dental, and Vision insurance</li><li>
401 (k) (available for Part Time &amp; Full Time EEs)</li><li>
Company Paid Life insurance</li><li>
Short-term and Long-term disability insurance</li><li>
Tuition reimbursement</li><li>
Personal Time Off (PTO)</li><li>
Competitive pay with annual performance reviews and merit-based raises</li><li>
Career growth potential</li><li>
Annual on-site voluntary Flu Vaccines</li><li>
Employee referral bonus program</li></ul></div><p></p>

Order Entry Technician - 2nd Shift

Tampa General Hospital

<div><div><b>Patient Access Specialist 1 - USFTGP</b> <b>-</b> <b>(</b><b>260000QS</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><div><div><br>
Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system.</div></div><div></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Required:</b></p><p>
High School Diploma or GED</p><p>
Technical Knowledge, Skills, and Abilities</p><ul><li>Must possess outstanding consumer service skills and ability to make independent judgement and maintain confidentiality at all times</li><li>Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks</li><li>Employee is people-oriented and enjoys interacting with patients and working in group projects</li><li>Can navigate through multiple screens to provide the essential information required to address consumer need</li><li>Active listener, has strong written and verbal communication skills</li><li>Must be able to document each patient communication while on omnichannel platform (call/text/email/chat)</li><li>Must possess strong attention to detail, organizational skills and ability to set priorities</li><li>Computer literacy, ability to navigate through screens</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> University Professional Center 3500 E. Fletcher Ave Tampa 33613</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Patient Financial Services</div><div><b>
Organization</b><b>:</b> Academic Medical Group Inc</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Minimum Salary</b><b>:</b> 32,136.00</div><div><b>
Job Posting</b><b>:</b> Mar 16, 2026, 9:39:06 AM</div></div>

Patient Access Specialist 1 - USFTGP

University of South Florida Tampa General Physicians

<p></p><div><div>- (260000QS)</div><div></div><div><div><div><br>
Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system.</div></div></div><div></div><div><p><b><br>
Required:</b></p><p>
High School Diploma or GED</p><p>
Technical Knowledge, Skills, and Abilities</p><ul><li>Must possess outstanding consumer service skills and ability to make independent judgement and maintain confidentiality at all times</li><li>Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks</li><li>Employee is people-oriented and enjoys interacting with patients and working in group projects</li><li>Can navigate through multiple screens to provide the essential information required to address consumer need</li><li>Active listener, has strong written and verbal communication skills</li><li>Must be able to document each patient communication while on omnichannel platform (call/text/email/chat)</li><li>Must possess strong attention to detail, organizational skills and ability to set priorities</li><li>Computer literacy, ability to navigate through screens</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b> Tampa</div><div><b>
Work Locations</b> University Professional Center 3500 E. Fletcher Ave Tampa 33613</div><div><b>
Eligible for Remote Work</b> Hybrid Remote</div><div><b>
Job</b> Patient Financial Services</div><div><b>
Organization</b> Academic Medical Group Inc</div><div><b>
Schedule</b> Full-time</div><div><b>
Scheduled Days</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b> Day Job</div><div><b>
Job Type</b> Hybrid Remote</div><div><b>
Minimum Salary</b> 32,136.00</div><div><b>
Job Posting</b> Mar 16, 2026, 9:39:06 AM</div></div>

Explore 402+ Chat customer support representative at t in Tampa this March. Find roles across top companies and apply now to boost your career.

402 chat customer support representative at t jobs In Tampa

Chat Customer Support Representative - AT&T

Clinical Pharmacy Specialist – BMT/CI Clinical Research

Physical Security Officer

Fraud Protection Specialist

Order Entry Technician - 2nd Shift

Patient Access Specialist 1 - USFTGP

Patient Access Specialist 1 - USFTGP