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claims support supervisor

Slide Insurance

<div><div>Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!</div>
What you will be doing: 
<ul>
<li>Maintain document procedures and job aids for all Claims Support tasks.</li>
<li>Maintain team metrics, analyze, and report performance results to Claims leadership.</li>
<li>Monitor the performance of the Claims Support Representatives to ensure all assigned tasks are completed within defined deadlines, provide guidance as needed.</li>
<li>Monitor the processing of all incoming mail and e-mail to ensure proper scanning and/or indexing to the appropriate claim files.</li>
<li>Ensure all claim file requests are processed by the Claims Support staff in an accurate and timely manner.</li>
<li>Provide oversight of all claim reassignments, onboarding, offboarding, and/or team change requests.</li>
<li>Ensure Claims reports and rosters are updated to reflect all changes related to staffing and productivity.</li>
<li>Support and guide Claims Support Representative team with complex task assignments.</li>
<li>Oversee the input of First Notice of Loss Claims in Claims Management System, as needed.</li>
<li>Continuously evaluate, coordinate, and prioritize critical and time sensitive work items for the Claims Support team.</li>
<li>Provide leadership to team members and regularly conduct effective and timely structured Progress and Growth conversations.</li>
<li>Collaborate with Claims Leadership to proactively identify process improvement opportunities and implement effective solutions.</li>
<li>Facilitate a work environment that fosters and supports ethical decision-making and actions by motivating, promoting, and modeling ethical behavior, as well as executing job responsibilities in accordance with Slide's core values and policies.</li>
<li>Performs other duties as assigned.</li>
</ul>
What you have: 
Education, Experience, and Licensing: 
<ul>
<li>Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.</li>
<li>Minimum 5 years of experience working with diverse types of claims in the Homeowner's Property &amp; Casualty insurance industry required.</li>
<li>Minimum 1 year of people leadership experience required; employees with at least 1 year of service at Slide may also be considered.</li>
<li>Minimum 3 years of experience with Florida insurance laws and Florida good faith claims handling required.</li>
<li>Active Florida 6-20 Resident All Lines Adjuster License is a plus.</li>
<li>Industry designations or certifications a plus.</li>
</ul>
Qualifications/Skills and Competencies: 
<ul>
<li>Strong proficiency in MS Office programs including Excel, Word, etc.</li>
<li>Excellent interpersonal skills with a focus on excellent customer service.</li>
<li>Strong planning and organizational skills.</li>
<li>Demonstrated leadership and managerial skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>Knowledge of property claims practices and legal terminology.</li>
<li>Ability to prioritize, plan and organize responsibilities.</li>
<li>Excels in a fast-paced environment.</li>
<li>Proficiency in a variety of claims-related platforms including but not limited to Xactimate and Guidewire.</li>
<li>Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.</li>
<li>Strong analytical, organizational, negotiation and communication skills.</li>
<li>Desire to live Slide's Core Values.</li></ul><div> 
What Slide offers to you:

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.

Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! 


2023, 2024 &amp; 2025 BEST PLACE TO WORK - Tampa Bay Business Journal

2024 &amp; 2025 TOP WORKPLACE - Tampa Bay Times &amp; USA Today</div></div>

Claims Support Supervisor

Bloomin' Brands, Inc.

<div>
 The Claims Risk Analyst provides operational and analytical support to the workers&rsquo; compensation and general liability programs at Bloomin&rsquo; Brands, Inc. (&ldquo;BBI&rdquo;), with primary responsibility supporting the workers&rsquo; compensation function and Return-to-Work coordination.
 
 
 Under the direction of the Senior Workers&rsquo; Compensation Claims Manager, this role assists in claims data reporting across both workers&rsquo; compensation and general liability programs, OSHA recordkeeping administration, documentation management, and regulatory reporting support. The position also provides support to the General Liability Early Resolution Program and assists with documentation related to third-party property damage claims.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 Workers&rsquo; Compensation Program Support
 
 
 <ul>
 <li>
 Assist with administration and tracking of the Return-to-Work program, including monitoring modified duty placements, duration, and related metrics.
 </li>
 <li>
 Support OSHA recordkeeping and reporting requirements, including maintaining OSHA logs and preparing documentation for review and submission.
 </li>
 <li>
 Assist with Bureau of Labor Statistics (BLS) reporting and related compliance documentation.
 </li>
 <li>
 Compile materials and supporting data for quarterly claim reviews.
 </li>
 <li>
 Maintain organized and accurate documentation within Origami RMIS and other claims systems.
 
 
 </li>
 </ul>
 Reporting &amp; Data Management
 
 
 <ul>
 <li>
 Run and distribute standard and ad hoc analytical reports from Origami RMIS as directed, supporting both Workers&rsquo; Compensation and General Liability programs.
 </li>
 <li>
 Prepare recurring reports on claim activity, trends, OSHA metrics, and Return-to-Work performance.
 </li>
 <li>
 Assist in identifying basic claim trends, such as injury types, frequency by location, or loss drivers.
 </li>
 <li>
 Support data accuracy and integrity within the claims management system.
 
 
 </li>
 </ul>
 General Liability &amp; Property Claim Support
 
 
 <ul>
 <li>
 Provide support to the General Liability Early Resolution Program.
 </li>
 <li>
 Assist with documentation intake and tracking for third-party property damage claims.
 </li>
 <li>
 Coordinate collection of invoices, estimates, photographs, and related claim documentation for submission to the appropriate claims professionals.
 </li>
 <li>
 Escalate claim matters requiring evaluation or negotiation to the appropriate adjuster or TPA.
 
 
 </li>
 </ul>
 Cross-Functional Coordination
 
 
 <ul>
 <li>
 Support Operations and Risk teams by reinforcing incident reporting procedures.
 </li>
 <li>
 Provide guidance to field teams regarding documentation expectations and reporting processes.
 </li>
 <li>
 Support special projects and additional reporting needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred; equivalent experience considered.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in claims administration, insurance operations, risk management, or data/reporting support roles.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proficiency in Origami RMIS or similar claims management systems preferred
 </li>
 <li>
 Strong Microsoft Excel skills, including report generation and basic data analysis
 </li>
 <li>
 Strong organizational and documentation management skills
 </li>
 <li>
 Ability to interpret and summarize claims data clearly
 </li>
 <li>
 Effective written and verbal communication skills
 </li>
 <li>
 Basic understanding of workers&rsquo; compensation and general liability concepts preferred
 
 
 </li>
 </ul>
 Bloomin' Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at BloominBrandsBenefits.com.
 
 
 We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
 
 
</div>

Claims Risk Analyst

Heritage Insurance

<div>Associate Claims Examiner (Entry-Level) &ndash; Property Claims
Location: Tampa, Florida &ndash; In the heart of the Westshore District near International Plaza and Tampa International Airport
Are you looking to launch a rewarding career in the insurance industry with a company that truly invests in its people?
We are seeking an Associate Claims Examiner to join our growing Claims team in beautiful Tampa Bay. This is an exciting entry-level opportunity designed for motivated professionals who want to build a long-term career in property claims.
Located in the vibrant Westshore business district, our office is minutes from International Plaza and Tampa International Airport, surrounded by great dining, shopping, and convenience. Beyond location, what truly sets us apart is our incredible company culture. We believe in supporting our employees, giving back to our community, and creating an environment where people can thrive both professionally and personally.
We offer a very competitive compensation and benefits package, meaningful career growth opportunities, and a structured training program designed to help you succeed and advance within the claims profession.
If you are analytical, customer-focused, and eager to learn, this is your opportunity to start a meaningful career helping people during important moments in their lives.
What You&rsquo;ll Do
As an Associate Claims Examiner, you will develop the foundational skills necessary to manage first-party property claims of moderate severity while providing exceptional service to policyholders and partners.
Key responsibilities include:<ul><li>
Participate in a structured training program (online, classroom, virtual, and on-the-job), which may include occasional travel.</li><li>
Manage assigned first-party property claims with oversight, ensuring timely investigation, evaluation, and resolution.</li><li>
Deliver outstanding customer service to policyholders, agents, vendors, and internal partners.</li><li>
Assist with First Notice of Loss (FNOL), claim intake, dispatch, and claim inquiries.</li><li>
Investigate claims by gathering statements, reviewing documentation, and assessing the extent of damages.</li><li>
Interpret policy coverage based on claim facts and supporting documentation (leases, contracts, by-laws, etc.).</li><li>
Maintain clear and accurate documentation within claims systems in accordance with regulatory and company standards.</li><li>
Establish and maintain accurate claim reserves throughout the claim lifecycle.</li><li>
Collaborate with internal experts such as Subrogation, Fire Investigators, and Fraud Investigators to support claim outcomes.</li><li>
Negotiate fair settlements within authority limits and escalate matters when appropriate.</li><li>
Support catastrophic event (CAT) response or workload surges, which may include overtime or occasional travel.</li><li>
Ensure all claim activity complies with state regulations, company policies, and claims best practices.</li></ul>
What We&rsquo;re Looking For<ul><li>
All Lines Adjuster License required or must be obtained within 60 days of hire.</li><li>
Bachelor&rsquo;s degree preferred, or 2+ years of customer service or related experience.</li><li>
Strong verbal and written communication skills.</li><li>
Proficiency with Microsoft Office and ability to learn claims systems quickly.</li><li>
Strong analytical and problem-solving abilities.</li><li>
A customer-focused, empathetic approach, especially when assisting customers during stressful claim situations.</li><li>
Highly organized, detail-oriented, and able to manage shifting priorities in a fast-paced environment.</li><li>
Ability to work both independently and collaboratively within a team environment.</li></ul>
Why Join Us?<ul><li>
Prime location in Tampa&rsquo;s Westshore District near International Plaza and Tampa International Airport</li><li>
Outstanding company culture focused on collaboration, support, and employee success</li><li>
A company that actively gives back to the community</li><li>
Very competitive compensation and benefits package</li><li>
Structured training and clear career progression within Claims</li><li>
Opportunities to grow and advance within the organization</li></ul>
Additional Information
All employees must successfully pass a pre-employment background check. Additional checks such as driving history or credit may be required depending on the role.
This description reflects the general nature and level of work expected for this position and is not intended to be a comprehensive list of all responsibilities.
Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, disability, marital status, military service status, or any other protected status under applicable law.</div>

Associate Claims Examiner

Bloomin' Brands

<div>The Senior Workers&rsquo; Compensation Claims Manager provides strategic leadership and operational direction for all workers&rsquo; compensation claims at Bloomin&rsquo; Brands, Inc. (BBI). This role is responsible for guiding claim management within BBI&rsquo;s insurance programs to achieve optimal outcomes, ensure regulatory compliance, and drive cost-effective performance. 
This leader oversees all vendors supporting workers&rsquo; compensation activities, including the third-party administrator (TPA), panel counsel, medical case managers, brokers, and other service providers. The position develops and upholds BBI&rsquo;s workers&rsquo; compensation claim-handling philosophy, policies, and performance standards, ensuring alignment with organizational objectives and measurable results. 
The Senior Manager directly supervises a Claims Risk Analyst who supports the workers&rsquo; compensation program through analytics, reporting, Return-to-Work coordination, and cross-functional risk initiatives, including support of the General Liability Early Resolution Program. 
This role leads quarterly claim reviews, advances cost-containment strategies, designs and implements a formal Return-to-Work program, and ensures compliance with all federal, state, and jurisdictional requirements, including OSHA reporting obligations. 
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Leadership &amp; Oversight<ul><li>
Provide strategic direction and performance oversight to BBI&rsquo;s third-party claims administrator.</li><li>
Develop and communicate formal claim-handling guidelines aligned with BBI&rsquo;s risk philosophy and financial objectives.</li><li>
Lead quarterly claim reviews with TPAs, brokers, and internal stakeholders to assess exposure, reserve adequacy, litigation strategy, and resolution timelines.</li><li>
Establish performance metrics and reporting dashboards to monitor trends, vendor effectiveness, and financial impact.</li><li>
Lead and develop the Claims Risk Analyst, ensuring alignment with departmental priorities and professional growth.</li></ul>
Claim Management &amp; Resolution<ul><li>
Review and guide resolution strategies for complex and high-exposure claims.</li><li>
Participate in settlement negotiations to mitigate short- and long-term exposure.</li><li>
Ensure appropriate and timely reserve evaluation based on evolving claim information.</li><li>
Ensure proactive claim lifecycle management through consistent monitoring and action planning.</li><li>
Attend mediations, arbitrations, depositions, and trials as necessary to protect company interests.</li></ul>
Vendor &amp; Partner Management<ul><li>
Evaluate and guide the performance of panel counsel, medical providers, TPAs, brokers, and managed care partners.</li><li>
Define service expectations, monitor performance, and address gaps collaboratively.</li><li>
Partner with Legal and Accounting to align litigation strategy, financial reporting, and accrual accuracy.</li></ul>
Compliance &amp; Reporting<ul><li>
Ensure compliance with all applicable workers&rsquo; compensation laws, regulatory requirements, and OSHA reporting obligations.</li><li>
Develop and maintain internal and external claim reporting protocols aligned with insurance policy requirements.</li><li>
Provide senior leadership with clear, concise, and actionable claim summaries, exposure forecasts, and trend analyses.</li></ul>
Program Development &amp; Cost Containment<ul><li>
Design and implement a formal Return-to-Work program to reduce indemnity exposure and support employee recovery.</li><li>
Oversee Return-to-Work coordination and performance tracking with the support of the Claims Risk Analyst.</li><li>
Establish managed care protocols to ensure quality medical treatment while managing costs.</li><li>
Identify trends and implement proactive strategies to reduce claim frequency and severity.</li></ul>
Cross-Functional Risk Support<ul><li>
Support the Claims Risk Analyst in contributing to the General Liability Early Resolution Program, fostering coordination across risk functions while maintaining primary focus on workers&rsquo; compensation excellence.</li><li>
Partner with Risk, Legal, Operations, and Finance to identify early intervention opportunities and promote consistent, proactive claim management practices.</li><li>
Encourage the use of shared analytics and insights to strengthen enterprise-wide risk management performance.</li></ul> 
REQUIREMENTS
Education<ul><li>
Bachelor&rsquo;s degree required</li><li>
10 years+ of progressive workers&rsquo; compensation claims management experience.</li><li>
Prior supervisory or team leadership experience preferred</li></ul>
Experience/Skills<ul><li>
Deep expertise in claim handling practices and multi-jurisdictional regulatory environments</li><li>
Demonstrated experience managing TPAs, outside counsel, and medical providers</li><li>
Experience leading or mentoring analytical or risk-focused staff</li><li>
Strong financial acumen, including reserve analysis and loss trend evaluation</li><li>
Ability to translate data and trends into strategic action</li><li>
Advanced knowledge of claims management systems and reporting tools</li><li>
Proven ability to negotiate effectively with external partners</li><li>
Excellent organizational, prioritization, and project management skills</li><li>
Strong executive presence with exceptional written and verbal communication skills</li><li>
High integrity, results orientation, and commitment to operational excellence</li><li>
Proficient in Origami RMIS, Microsoft Excel, and Word</li></ul> 
Bloomin' Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at BloominBrandsBenefits.com.
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
#LI-TK1</div>

Sr. Worker's Compensation Claims Manager

<div><div>Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!</div>
What you will be doing: 
<ul>
<li>Provide leadership and oversight of the company's subrogation program, establishing direction for recovery strategy, operational effectiveness, and alignment with company claims objectives.</li>
<li>Foster a work environment that promotes ethical decision-making and professional conduct consistent with company policies, regulatory requirements, and Slide's core values.</li>
<li>Ensure adherence to claims handling standards, authority guidelines, regulatory requirements, and internal procedures related to recovery activities.</li>
<li>Evaluate and guide the identification and pursuit of recovery opportunities, including defective product claims, contractor negligence, third-party liability, and catastrophe-related losses.</li>
<li>Manage team operations and workflow distribution to support timely and effective recovery efforts.</li>
<li>Conduct Open and Closed File Reviews to evaluate file quality, documentation, and compliance with operational and regulatory expectations.</li>
<li>Utilize reporting and analytics to monitor recovery performance, identify trends, and support operational improvements.</li>
<li>Provide leadership, coaching, and development to team members through training, mentorship, and structured Progress &amp; Growth conversations.</li>
<li>Manage relationships with external partners including attorneys, recovery vendors, experts, and collection agencies to support effective recovery outcomes.</li>
<li>Perform other duties as assigned</li>
</ul>
What you have: 
Education, Experience, and Licensing: 
<ul>
<li>Bachelor's degree or an equivalent combination of a High School diploma and relevant professional experience required.</li>
<li>Minimum 2 years of people leadership experience.</li>
<li>At least 5 years of Property &amp; Casualty claims experience within the Homeowners insurance industry.</li>
<li>Minimum 3 years of subrogation experience within Property &amp; Casualty claims.</li>
<li>Minimum 2 years of experience working directly for an insurance carrier.</li>
<li>Working knowledge of Florida insurance statutes, claims handling regulations, and good faith requirements.</li>
<li>Experience coordinating with legal counsel regarding subrogation-related litigation or recovery actions</li>
<li>Active Florida 6-20 Resident All Lines Adjuster License required.</li>
<li>Industry designations (AIC, CPCU, SCLA or similar) preferred..</li>
</ul>
Qualifications/Skills and Competencies:
<ul>
<li>Strong understanding of property claims practices, subrogation principles, and recovery processes within the homeowner's insurance industry.</li>
<li>Knowledge of insurance-related legal procedures, regulatory frameworks, and claims handling requirements.</li>
<li>Demonstrated ability to lead teams, develop talent, and support professional growth through coaching and structured development discussions.</li>
<li>Strong analytical and problem-solving skills with the ability to leverage data to drive operational improvements.</li>
<li>Effective negotiation and vendor management capabilities.</li>
<li>Excellent written and verbal communication skills with the ability to interact professionally with internal teams, policyholders, vendors, and legal partners.</li>
<li>Strong organizational and decision-making skills with the ability to manage multiple priorities.</li>
<li>Ability to interpret and apply laws, regulations, policies, and departmental guidelines in daily claim operations.</li>
<li>Proficiency in Microsoft 365 applications including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.</li>
<li>Xactimate familiarity preferred.</li>
<li>Desire to live Slide's Core</li>
</ul><div>
What Slide offers to you:

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.

Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! 


2023, 2024 &amp; 2025 BEST PLACE TO WORK - Tampa Bay Business Journal

2024 &amp; 2025 TOP WORKPLACE - Tampa Bay Times &amp; USA Today</div></div>

Subrogation Claims Manager

Quality Carriers

<div>Quality Carriers, Inc. (QC&reg;) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

Job Summary:

The Adjuster - Claims is responsible for handling a variety of property and casualty claims, with an emphasis on transportation-related incidents. This role requires a proactive, detail-oriented professional who can independently investigate, evaluate, negotiate, and resolve claims efficiently and fairly. The ideal candidate brings strong analytical skills, sound judgment, and the ability to interact professionally with all stakeholders involved.

Duties/Responsibilities:
<ul>
<li>Serve as the primary point of contact for assigned claims; initiate contact with all parties involved within 24 hours of first notice.</li>
<li>Conduct thorough investigations of each claim, including reviewing policy details, gathering statements, collecting documentation, and assessing damages.</li>
<li>Analyze coverage and liability exposure, and communicate findings and recommendations to leadership and impacted stakeholders.</li>
<li>Establish timely and accurate reserves; maintain detailed documentation in compliance with claims handling standards and regulatory guidelines.</li>
<li>Coordinate with internal departments, legal counsel, third-party administrators, and external vendors to support resolution strategies.</li>
<li>Negotiate settlements within authority limits, ensuring timely and cost-effective resolutions while maintaining customer satisfaction.</li>
<li>Manage litigation files in collaboration with defense counsel when necessary; participate in mediations, arbitrations, depositions, and court appearances.</li>
<li>Support subrogation and recovery efforts when applicable.</li>
<li>Maintain up-to-date diary notes and ensure all claim activities are accurately documented in claims management systems.</li>
<li>Participate in an on-call rotation for after-hours incident reporting and support.</li>
<li>Provide assistance during claim volume surges or catastrophe (CAT) events as needed.</li>
<li>Uphold the integrity of the organization by maintaining confidentiality and compliance with all federal, state, and company regulations.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelor&rsquo;s Degree preferred; equivalent combination of education and experience considered.</li>
<li>Active 620 Adjuster License required.</li>
<li>5&ndash;10 years of property &amp; casualty claims experience; transportation or commercial auto exposure is highly desirable.</li>
<li>Proficient in Microsoft Office Suite and experience with claims platforms such as Origami is a plus.</li>
<li>Strong investigative, analytical, and negotiation skills.</li>
<li>Excellent communication and interpersonal abilities with a customer-focused approach.</li>
<li>Ability to manage multiple claims simultaneously while meeting deadlines in a fast-paced environment.</li>
<li>Willingness to travel occasionally and work flexible hours as part of an on-call rotation.</li>
<li>Self-motivated, detail-oriented, and team-oriented with a collaborative mindset.</li>
</ul>
Expected Travel: This position requires travel, Up to 25%, for mediations and trials

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office and computer equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.

This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.</div>

Adjuster - Claims

Amerisure Insurance

<div>
 
 Amerisure creates exceptional value for its partners, policyholders, and employees.
 
 As a property and casualty insurance company, Amerisure&rsquo;s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best &ldquo;A&rdquo; (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property &amp; Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
 
 
 
 Amerisure
 
 is hiring for a
 
 Claims Adjuster Associate
 
 to help support the claims department. This role will assist adjusters with all phases of the claim lifecycle. This role will specifically align to support two of our Workers&rsquo; Compensation teams. This is a hybrid role with 2 days being onsite. The ideal candidate will also possess the following skill set.
 
 
 
 Summary Statement
 
 
 
 The Claims Associate provides quality assistance to adjusters at all phases of the claim lifecycle to drive the claim to timely conclusion. Supports the success of the organization through interactions with agencies, policyholders, and employees. This individual will handle incoming calls and mail for the claims department and facilitate tasks and processes to aid the adjuster to process claims accurately and efficiently.
 
 
 
 Essential Tasks/Major Duties
 
 
 
 <ul>
 <li>
 Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
 </li>
 <li>
 Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
 </li>
 <li>
 Assist with claim documentation by preparing and submitting require state filings, closing documents, and other administrative support requests on behalf of adjusters.
 </li>
 <li>
 Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
 </li>
 <li>
 Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
 </li>
 <li>
 Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
 </li>
 <li>
 Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Associate's degree or equivalent combination of education and experience.
 </li>
 <li>
 1 year of experience in insurance, claims, or customer service is preferred.
 </li>
 <li>
 Ability to obtain appropriate state licensing as required.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 </li>
 <li>
 Familiarity with claims management software preferred.
 </li>
 <li>
 Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to interact with internal and external customers.
 </li>
 <li>
 Demonstrated ability to organize and prioritize work to ensure timely deadlines.
 </li>
 <li>
 Demonstrated ability to input data with a high accuracy rating, and strong attention to detail.
 
 
 
 </li>
 </ul>
 
 Just as we are committed to creating exceptional value for our Partners For Success&reg; agencies and policyholders, Amerisure also remains committed to being an employer of choice.
 
 We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the
 
 Best and Brightest&reg; Companies to Work For in the Nation
 
 and one of Business Insurance magazine&rsquo;s
 
 Best Places to Work in Insurance
 
 , we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
 
 
 Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee&rsquo;s ability to perform their job duties may result in disciplinary action, up to and including termination.
</div>

Claims Adjuster Associate - WC

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