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customer experience representative Jobs in Miami

customer experience representative

customer service representative Jobs in Miami

customer service representative

client associate

Royal Caribbean Group

<div><div><div><div><div><div><div><p><b>Journey with us!</b> Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation &amp; benefits package and excellent career development opportunities each offering unique ways to explore the world</p><br>
<p></p>
<p><b>
POSITION SUMMARY</b></p>
</div>
<div><p>The Sr Associate Architectural Design manages and coordinates architectural design work for newbuild revitalization or refurbishment projects Plans manages and guides design while cross coordinating and sharing best practices effectively between external architectural interior design and consultancy firms worldwide guiding the design they provide In collaboration with the Sr Manager/Associate he/she will review drawings/proposals recommend decisions and provide innovative solutions and ideas</p><br>
<p></p>
</div>
<div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b><b>
</b></p></div><div><ul><li><p>Ensures the design intent is apparent and credible and that the voice of the Executive Steering Committee and Brand Think Tank is communicated clearly and consistently throughout the design process</p>
</li>
</ul></div><div><ul><li><p>Applies and ensures the brand &amp; design standards CADD &amp; drawing standards and contract references assisting Supervisor with oversight that project materials are delivered on a timely basis</p>
</li>
</ul></div><div><ul><li><p>Receives guidance and coordination from Sr Associate and Manager on unusual or complex issues</p>
</li>
</ul></div><div><ul><li><p>Thrives in an innovative forward thinking proactive and collaborative environment that brings all disciplines together and creates favorable results Commitment to learning &amp; growth of oneself and others</p>
</li>
</ul></div><div><ul><li><p>Upholds SQM practices throughout all design phases</p>
</li>
</ul></div><div><ul><li><p>Regularly attends meetings with sponsors (clients)
</p></li></ul></div><div><ul><li><p>Coordinates VR/IT Initiatives Operates CAVE with skill</p>
</li>
</ul></div><div><ul><li><p>Studies collects shares compare stores statistical information and analyze various ships and areas bringing forth observations</p>
</li>
</ul></div><div><ul><li><p>Supports creation building of foundational brand-design decks and immersion decks Creates reports for management brings visibility to project progress</p>
</li>
</ul></div><div><ul><li><p>Assists with cost complexity balancing along with other cost control needs</p>
</li>
</ul></div><div><ul><li><p>Regularly assists and occasionally conducts practicality reviews to check that operational risk or accessibility concerns are being considered in all aspects of design
</p></li></ul></div><div><ul><li><p>Assist Sr Associate with supporting shop drawing review process and yard/contractor coordination meetings mockup reviews factory visits and inspections during newbuilding process and drydock period</p>
</li>
</ul></div><div><ul><li><p>Stays current in industry trends and innovation through research and market knowledge</p>
</li>
</ul></div><div><ul><li><p>Occasionally accepts assignments for design concepts space planning design development drawings &amp; details (elevations sections details) of designated venues</p>
</li>
</ul></div><div><ul><li><p>Performs other duties as required</p>
</li>
</ul></div><div><ul><li><p>This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management</p></li></ul><br>
<p>
</p></div><div><p><b>EDUCATION EXPERIENCE KNOWLEDGE &amp; SKILL:</b></p>
</div>
</div><div><div><ul><li><p>Minimum of 5 years design industry experience required</p>
</li>
</ul></div><div><ul><li><p>Minimum of 2 years managing large scale projects</p>
</li>
</ul></div><div><ul><li><p>Bachelor&rsquo;s degree or equivalent in Interior Design required Architecture preferred
</p></li></ul></div><div><ul><li><p>Cruise ship newbuild or revitalization design experience preferred</p>
</li>
</ul></div><div><ul><li><p>Graphic design background desirable</p></li></ul><br>
<p>
</p></div><div><p><b>KNOWLEDGE &amp; SKILLS:</b></p>
</div>
<div><ul><li><p>Knowledge of cruise ship staterooms or crew areas preferred
</p></li></ul></div><div><ul><li><p>Must possess skills in at least 2 of the following: AutoCAD Excel PowerPoint Photoshop Sketchup; Microsoft Project is nice to know Must be effective communicator with project team (and sponsor when required) exhibiting good capabilities in written oral and graphic media</p>
</li>
</ul></div><div><ul><li><p>Represents department and self in a competent professional manner Is highly motivated efficient and organized</p>
</li>
</ul></div><div><ul><li><p>Has fundamental understanding of time management with priorities being established by supervisor
</p></li></ul></div><div><ul><li><p>Works on multiple projects and multiple tasks under various team members</p>
</li>
</ul></div><div><ul><li><p>Has strong ability to maintain focus</p>
</li>
</ul></div><div><ul><li><p>Ability to travel internationally or domestically 15% of the time
</p></li></ul></div><div><ul><li><p>Exemplifies strong communication skills - articulate in written oral graphic media Anticipates job expectations executes upon it Seeks guidance appropriately independent with minimal direction</p><br>
</li>
</ul></div><p></p><div><p><b>PHYSICAL DEMANDS:</b></p>
</div>
<div><ul><li><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job</p>
</li>
</ul></div><div><ul><li><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p>
</li>
</ul></div><div><ul><li><p>While performing the duties of this job the employee is regularly required to talk hear sit stand write review and type reports compile data and operate a pc</p>
</li>
</ul></div><div><ul><li><p>The employee communicates listens compares variables and assesses information</p>
</li>
</ul></div><div><ul><li><p>The employee regularly moves about the office complex and may climb descend lift or move 10 pounds</p></li></ul><br>
<p>
</p></div></div><div><div><p><b>WORK ENVIRONMENT:</b></p>
</div>
<div><ul><li><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations</p>
</li>
</ul></div><div><ul><li><p>The environment includes office location and /or moving inside/outside the office</p>
</li>
</ul></div><div><ul><li><p>A high noise level is possible if visiting shipboard or offsite locations</p>
</li>
</ul></div><div><ul><li><p>Ability to travel internationally or domestically 15% of the time</p>
</li>
</ul></div><div><ul><li><p>Key Relationships External architectural interior design and consultancy firms worldwide</p></li></ul><br>
<p></p>
</div>
<div></div><div><p><b>We know there's a lot to consider </b>As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</p><p><br>
<i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></p></div><br>
</div>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Sr. Associate, Design

FloodGate Medical

<div>
 A fast-growing global medical technology company focused on urology is expanding its sales team. Known for innovative laser systems and single-use technologies, the company is experiencing strong growth and investing heavily in training, development, and new product launches. The culture is high-performance and accountability-driven, with strong coaching and the opportunity to build your own business within a territory. This Associate Territory Manager role is a hands-on, developmental position supporting revenue growth across capital equipment and consumables. You&rsquo;ll work alongside experienced reps, engage with urologists and hospital teams, and gain exposure to the full sales cycle, including clinical case support. It&rsquo;s a strong entry point for a driven, competitive individual looking to break into or grow within medical device sales.
 <br/>
 <br/>
 <ul>
  <li>
   Clear path to Territory Manager with strong mentorship and development
  </li>
  <li>
   High-growth company with innovative products and real market momentum
  </li>
  <li>
   Hands-on clinical exposure and experience in the OR from day one
  </li>
  <li>
   Performance-driven culture with strong earning potential and autonomy
  </li>
  <li>
   Competitive, high-achieving with a track record of winning
  </li>
  <li>
   Customer-facing or sales experience with prospecting exposure
  </li>
  <li>
   Coachable, adaptable, and eager to learn in a fast-paced environment
  </li>
  <li>
   Strong interest in medical device sales and healthcare
  </li>
 </ul>
</div>


Associate Territory Manager - 2592

Zirtual

<div>
 Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs. Our Executive Assistants are committed to delivering efficient, proactive, and high-quality support that meets and exceeds client expectations.
 <br/>
 <br/>
 The Executive Assistant is a vital member of the Zirtual team and serves as the primary point of contact for assigned clients. In this role, you will work independently while receiving support from an Account Supervisor, who will assist with client relationships, plan adjustments, quality feedback, and ongoing guidance.
 <br/>
 <br/>
 As an Executive Assistant, you will play a critical role in supporting busy professionals by managing schedules, communications, and day-to-day operations. You will help streamline workflows, anticipate needs, and ensure tasks are completed efficiently and accurately.
 <br/>
 <br/>
 Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Responsibilities also include sending weekly usage reports, responding to communication within a two-hour window, maintaining detailed client profiles, and following Zirtual's best practices for success.
 <br/>
 <br/>
 This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
 <br/>
 <br/>
 <strong>
  Typical Duties and Responsibilities (may vary based on client needs)
  <br/>
  <br/>
 </strong>
 Calendar &amp; Schedule Management
 <br/>
 <br/>
 <ul>
  <li>
   Manage and coordinate complex calendars and appointments
  </li>
  <li>
   Schedule meetings, calls, and events across multiple time zones
  </li>
  <li>
   Anticipate scheduling conflicts and proactively resolve them
   <br/>
   <br/>
  </li>
 </ul>
 Email &amp; Communication Management
 <br/>
 <br/>
 <ul>
  <li>
   Monitor and manage inboxes, including drafting and responding to emails
  </li>
  <li>
   Prioritize communications and ensure timely follow-up
  </li>
  <li>
   Serve as a liaison between clients and internal/external contacts
   <br/>
   <br/>
  </li>
 </ul>
 Administrative Support
 <br/>
 <br/>
 <ul>
  <li>
   Prepare documents, presentations, and reports
  </li>
  <li>
   Handle data entry, file organization, and record maintenance
  </li>
  <li>
   Assist with project coordination and task tracking
   <br/>
   <br/>
  </li>
 </ul>
 Travel &amp; Event Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Research and book travel arrangements (flights, hotels, transportation)
  </li>
  <li>
   Create detailed itineraries and manage travel changes
  </li>
  <li>
   Coordinate virtual and in-person meetings or events
   <br/>
   <br/>
  </li>
 </ul>
 Operations &amp; Task Management
 <br/>
 <br/>
 <ul>
  <li>
   Support day-to-day business operations
  </li>
  <li>
   Conduct research and compile information as needed
  </li>
  <li>
   Identify opportunities to improve processes and efficiency
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Skills &amp; Attributes
 <br/>
 <br/>
 <ul>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Excellent written and verbal communication
  </li>
  <li>
   High attention to detail and accuracy
  </li>
  <li>
   Ability to manage multiple clients and deadlines
  </li>
  <li>
   Proactive, resourceful, and solution-oriented mindset
  </li>
  <li>
   Ability to work independently in a remote environment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bilingual (English/French and/or Spanish)
  </li>
  <li>
   Experience supporting executives, entrepreneurs, or small business owners
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate's or Bachelor's degree in Business Administration or related field (or equivalent experience)
  </li>
  <li>
   2-4+ years of experience as an Executive Assistant, Administrative Assistant, or similar role
  </li>
  <li>
   Experience supporting multiple clients or executives preferred
  </li>
  <li>
   Typing ability of at least 50 WPM with accuracy
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Google Workspace and/or Microsoft Office
  </li>
  <li>
   Calendar management tools (Google Calendar, Outlook)
  </li>
  <li>
   Project management and CRM tools (e.g., Asana, Trello, ClickUp, Zoho, Salesforce)
  </li>
  <li>
   Communication tools (Slack, Zoom, Teams)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reliable high-speed internet, computer, and phone
  </li>
  <li>
   Ability to maintain confidentiality and professionalism
  </li>
  <li>
   Availability during business hours (PST or EST, Monday-Friday), unless otherwise agreed in writing with each client
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 This is an independent contractor position. Compensation is based on a percentage of client monthly plans, with average monthly earnings ranging from $1,500-$3,800, depending on client mix.
 <br/>
 <br/>
 <strong>
  Protecting Yourself from Recruitment Scams
  <br/>
  <br/>
 </strong>
 Zirtual is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual representatives and offer job seekers false interviews or job offers. These scams often attempt to extract payment or sensitive personal information.
 <br/>
 <br/>
 To help you navigate your job search with confidence, please keep the following points in mind:
 <br/>
 <br/>
 <ul>
  <li>
   No Financial Requests: Zirtual will never ask for payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates
  </li>
  <li>
   No Equipment: Zirtual does not provide equipment and does not request candidates to pay for equipment.
  </li>
  <li>
   Please always verify communications:
  </li>
  <ul>
   <li>
    Direct from Zirtual: If you receive an email from one of our recruiters, it will only come from an @zirtual.com address
   </li>
  </ul>
  <li>
   Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @zirtual.com before providing any personal information or clicking on links
  </li>
  <li>
   What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Zirtual, please report it immediately to support@zirtual.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts
  </li>
 </ul>
</div>


Remote Executive Assistant

Capgemini

<div><div><div><div><div>Miami, FL, United States (On-site)
 </div><div>Contract (6 months 11 days)
 </div><div>Published 2 days ago
</div></div><div><div>stakeholder management
</div><div>LLMs
</div><div>security architecture
</div><div>data governance
</div><div>AWS Cloud Architecture
</div><div>data engineering
</div><div>ccaas
</div><div>AWS lambda
</div><div>API Gateway
</div></div><div><div><ul><li><p>10 to 16 years overall experience, with 5+ years in solution architecture and 3+ years in cloud/contact center/AI-led transformation programs.</p>
</li><li><p>Define the overall architecture for Amazon Connect-based contact center modernization.</p>
</li><li><p>Design AI-enabled customer and agent experiences across voice, chat, messaging, and digital channels.</p>
</li></ul><p></p><p>Architect integration between:</p>
<ul><li><p>Amazon Connect</p>
</li><li><p>Amazon Bedrock</p>
</li><li><p>Amazon Nova Sonic</p>
</li><li><p>Amazon Lex</p>
</li><li><p>AWS Lambda</p>
</li><li><p>API Gateway</p>
</li><li><p>CRM / Core systems</p>
</li><li><p>Enterprise knowledge repositories</p>
</li><li><p>Data lake / analytics platforms</p>
</li><li><p>Create solution blueprints, integration patterns, sequence flows, logical architecture, deployment architecture, and security architecture.</p>
</li><li><p>Translate business requirements into scalable, secure, and production-ready AWS designs.</p><br>
</li></ul><p><br>
AWS / Cloud Architecture
</p><ul><li><p>Amazon Connect</p>
</li><li><p>Amazon Bedrock</p>
</li><li><p>Amazon Nova Sonic / Nova 2 Sonic</p>
</li><li><p>Amazon Lex</p>
</li><li><p>AWS Lambda</p>
</li><li><p>API Gateway</p>
</li><li><p>Amazon S3</p>
</li><li><p>DynamoDB</p>
</li><li><p>EventBridge</p>
</li><li><p>Step Functions</p>
</li><li><p>CloudWatch</p>
</li><li><p>IAM</p>
</li><li><p>AWS Glue</p>
</li><li><p>Kinesis</p>
</li><li><p>Athena / Redshift</p>
</li><li><p>OpenSearch</p>
</li><li><p>Secrets Manager</p>
</li><li><p>VPC, PrivateLink, KMS, CloudTrail</p>
</li></ul><p></p><p>AI / GenAI Skills:</p>
<ul><li><p>Large Language Models</p>
</li><li><p>Small Language Models</p>
</li><li><p>Prompt Engineering</p>
</li><li><p>Retrieval-Augmented Generation</p>
</li><li><p>Vector Databases</p>
</li><li><p>Embeddings</p>
</li><li><p>Bedrock Knowledge Bases</p>
</li><li><p>Bedrock Agents</p>
</li><li><p>AI Guardrails</p>
</li><li><p>Model Evaluation</p>
</li><li><p>Conversational AI</p>
</li><li><p>Speech-to-Speech AI</p>
</li><li><p>Agentic AI</p>
</li><li><p>Multi-modal AI</p>
</li><li><p>AI Observability</p>
</li><li><p>Responsible AI</p>
</li></ul><p></p><p>Data Engineering Skills:</p>
<ul><li><p>Data lake architecture</p>
</li><li><p>Data ingestion and transformation</p>
</li><li><p>Real-time and batch pipelines</p>
</li><li><p>Knowledge ingestion pipelines</p>
</li><li><p>Metadata management</p>
</li><li><p>Data quality frameworks</p>
</li><li><p>Data governance</p>
</li><li><p>Semantic search</p>
</li><li><p>Vector indexing</p>
</li><li><p>Transcript analytics</p>
</li><li><p>Customer interaction analytics</p>
</li><li><p>Secure data access patterns</p>
</li></ul><p></p><p>Contact Center / CCaaS Skills:</p>
<ul><li><p>Amazon Connect architecture</p>
</li><li><p>IVR and routing design</p>
</li><li><p>Voice bot and chatbot architecture</p>
</li><li><p>Agent Assist</p>
</li><li><p>Call summarization</p>
</li><li><p>Contact Lens / speech analytics</p>
</li><li><p>Queue and routing strategy</p>
</li><li><p>CRM screen-pop</p>
</li><li><p>CTI integration</p>
</li><li><p>Call recording and analytics</p>
</li><li><p>Workforce and operational reporting</p>
</li></ul><p></p><p>The pay range that the employer in good faith reasonably expects to pay for this position is $61.49/hour - $96.07/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.</p>
<p></p><p>Tundra Technical Solutions is among North America&rsquo;s leading providers of Staffing and Consulting Services. Our success and our clients&rsquo; success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.</p></div></div></div></div></div><p></p>

Scrum Master

Outfield Healthcare Partners

<div><p>Job Type: Full-time</p>
<p><b><i>
Relocation is required.</i></b></p>
<p><b><i>
Relocation Bonus Applies: $2,500.</i></b></p>
<p>
Job Location: Roswell, New Mexico</p>
<p>
Job Setting: Skilled Nursing
</p><p>Licensed Capacity: 118 beds.</p>
<p>
Benefits:</p>
<ul>
<li>401 (k)</li>
<li>Dental Insurance</li>
<li>Health Insurance</li>
<li>Life Insurance</li>
<li>Vision Insurance</li>
</ul>
<p><b>You come First. </b>People are the heart of our business and we recognize the responsibility of providing quality services. Our quality of care is a reflection of our dignified, respectful, and loving envionment. We are looking for a friendly and experienced Director of Nursing to ensure the highest level of care! You should be experienced building strong teams and maintaining a welcoming culture. Now grab your stethoscope and prepare to care!</p>
<p><b>
Your Job</b></p>
<p>
The Registered Nurse will be responsible for the administration and management of Nursing Services to residents in accordance with orders of the physicians and total needs of the residents. The Registered Nurse will be responsible for the 24-hour supervision of Nursing Services and directs the Nursing Department to maintain quality standards of care in accordance with the Federal, State and company standards as well as guidelines and regulations. In the absence of the Administrator, The Director of Nursing will assume the responsibility for the center's operations. This position will conduct the nursing process &ndash; assessment, planning, implementation and evaluation &ndash; under the scope of the State&rsquo;s Nurse Practice Act of Registered Nurse licensure.</p>
<p><b>
Principal Responsibilities</b></p>
<ul>
<li>Assumes ultimate responsibility for coordinating plans for the total care of each resident which comply with physician&rsquo;s orders, governmental regulations and facility resident care policies.</li>
<li>Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation.</li>
<li>Participates in all admissions decisions, and may visit prospective residents before admissions.</li>
<li>Participates in daily and weekly management team meetings to discuss resident status, census changes, personnel, or resident complaints or concerns.</li>
<li>Other duties, responsibilities and activities may change or assigned at any time with or without notice.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Currently licensed as RN in the state practiced.</li>
<li>Associate or Bachelor Degree from an accredited nursing school required.</li>
<li>Five years in long-term or acute health care preferred; At least 2 years nursing supervisory experience required.</li></ul></div><p></p>

Director of Nursing

FirstService Residential

<div><p><b>Description</b>
</p><p><b>Temp to Perm Administrative Assistant</b></p><p><b>
Schedule: Monday-Friday</b></p><p><b>
Pay: $23.50 hourly</b></p><p></p><p><b><br>
Job Overview:
</b></p><p>As an Administrative Assistant, you&rsquo;ll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties.</p><p><i><br>
</i></p><p><b>Your Responsibilities:</b></p><ul><li>
Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, and new hires.</li><li>
Ensure that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.</li><li>
Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager&rsquo;s review and approval.</li><li>
Maintains, updates, and coordinates resident information in computer database at a minimum monthly. Generates and provides this information to the Property Manager, Board of Directors, and valet desk.
</li><li>Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners.
</li><li>Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.</li><li>
Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices for P.M. to code and approve.
</li><li>Sets up meetings for Board Approval process.
</li><li>Keeps packages updated with new memos and policies as required.
</li><li>Prepares any resident information packages that require Board approval, (i., e., Architectural Modification).</li><li>
Coordinates receipt of closing statement or warranty deed to put in the file and send to corporate A/R to change name and address for maintenance coupons.</li><li>
Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed following established procedures. Maintains log for sales and cash purchases as needed.</li><li>
Follows safety procedures and maintains a safe work environment.</li><li>
Other duties as required.</li></ul><p></p><p><b><br>
Skills &amp; Qualifications:
</b></p><ul><li>Associates degree with concentration in business preferred, or equivalent combination of education and experience.</li><li>
Three (3) to Five (5) plus years of related work experience.
</li><li>Computer literacy: Intermediate proficiency in Microsoft Windows software.
</li></ul><ul><li>Must possess a strong administrative background.
</li><li>Strong working knowledge of customer service principles and practices.</li><li>
Excellent interpersonal, office management and communications skills.</li><li>
Self-starter with excellent communication, interpersonal and customer service and telephone skills.</li></ul><p></p><p><b><br>
Physical Requirements:
</b></p><ul><li>Physical demands include ability to lift up to 50lbs.</li><li>
Standing, sitting, walking and occasional climbing.
</li><li>Required to work at a personal computer for extended periods of time.</li><li>
Talking on the phone for extended periods of time.
</li><li>Ability to detect auditory and/or visual emergency alarms.
</li><li>Ability to work extended/flexible hours, weekend, and attend Board meetings as required.
</li><li>Driving when necessary.</li></ul><p><br>
</p><p><b>What We Offer</b><b>:</b></p><p>
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.</p><p><br>
</p><p><b>Disclaimer</b><b>:</b></p><p>
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.<br>
</p><br>
<br>
<p></p><b>Automated Employment Decision Tool (AEDT) Usage:</b> We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.<br>
<br>
<b>Job Qualifications and Characteristics Assessed:</b> The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.<br>
<br>
<b>Alternative Selection Process or Reasonable Accommodations:</b> Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.<br>
<br>
<b>Requesting Information About the AEDT - NYC Local Law 144:</b> Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Administrative Assistant - Temp to Perm

Upwork

<div>
 An enterprise client is seeking a Senior Copywriter for an ongoing engagement. As a Senior Copywriter, you&rsquo;ll play a pivotal role in driving the strategic and executional copy direction of their marketing creative.
 <br/>
 <br/>
 You&rsquo;ll be a key partner to marketers and brand designers on large cross-functional campaigns that drive acquisition, retention, and expansion. Your keen eye for detail and deep understanding of digital marketing and B2B copy best practices will be the foundation for crafting copy that drives consumer action.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Overall Impact
 <br/>
 <br/>
 <ul>
  <li>
   Take responsibility for large campaigns, crafting cohesive, industry-competitive copy
  </li>
  <li>
   Clearly communicate creative concepts to stakeholders representing strategic and user-focused viewpoints with confidence and ease
   <br/>
   <br/>
  </li>
 </ul>
 Essential Functions:
 <br/>
 <br/>
 <ul>
  <li>
   Copywriting
  </li>
  <li>
   Develop creative concepts and copy that drive business, build brand equity, and create meaningful connections with prospects and customers
  </li>
  <li>
   Leverage best practices, audience insights, and campaign performance data to refine and optimize messaging strategies
  </li>
 </ul>
 <ul>
  <li>
   Design Thinking
  </li>
  <li>
   Conceptualize campaigns and copy that embody the company voice while differentiating and pushing the brand forward
  </li>
  <li>
   Demonstrate an understanding of the brand and products, working to create cohesive storytelling across projects
  </li>
  <li>
   Track B2B marketing copy trends and share learnings, best practices, and insights with team to create a culture of continual learning and collaboration
  </li>
 </ul>
 <ul>
  <li>
   Cross-Functional Collaboration
  </li>
  <li>
   Lead multiple projects at one time, acting as a go-to resource for the creative team and stakeholders
  </li>
  <li>
   Help streamline and innovate processes to improve cross-functional collaboration
  </li>
 </ul>
 <ul>
  <li>
   Team Citizenship
  </li>
  <li>
   Foster a culture of collaboration, where constructive feedback and open dialogue are required
  </li>
  <li>
   Proactively track and share copy plans, progress, and problems with your manager and cross-functional collaborators
  </li>
  <li>
   Demonstrate professional, positive, and proactive communication with peers
  </li>
  <li>
   Invest in team success by pitching in where needed, following up, and following through
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years experience as a B2B SaaS and/or eCommerce writer
  </li>
  <li>
   A creative leader who inspires other writers with your work, knowledge of best practices, and strategic thinking
  </li>
  <li>
   Experience conceptualizing creative campaigns across design and copy
  </li>
  <li>
   Exceptional communication skills, with the ability to proactively problem-solve and foster cross-functional alignment
  </li>
  <li>
   Deep understanding of digital marketing channels, copywriting best practices, markers of success, and how creative drives business impact
  </li>
  <li>
   Demonstrated experience managing complex creative projects or processes
  </li>
  <li>
   Ability to craft copy that&rsquo;s human, relatable, and converts&mdash;all while adhering to brand guidelines
  </li>
  <li>
   Excellent time management skills, including ability to juggle multiple projects simultaneously, prioritize effectively, and meet deadlines consistently
  </li>
  <li>
   Exceptional proofreading and editing skills, with a deep appreciation for giving and receiving feedback
  </li>
  <li>
   A self-starter with a passion for research and learning
  </li>
  <li>
   Attention to detail and exceptional execution
  </li>
  <li>
   Four-year college degree or equivalent experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Please note that this is a contract-to-hire opportunity.
</div>


Senior Copywriter II

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