office manager

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customer service associate Jobs in Houston

customer service associate

client relationship manager

Med-Security Inc.

**Prior Applicants need not reapply**OverviewMed Security, Inc. prides itself in providing uncompromised integrity, superior performance and proactive solutions. Security has been our core competence since our inception. We are committed to honesty, complete transparency and achieving proactive solutions based on our client&rsquo;s needs. We strive to be a leader and trusted partner in the security industry by instilling in our personnel the value of performing all duties with the utmost integrity. We will provide unparalleled value to our clients with a focus on supporting their mission and achieving security goals.Job DescriptionThe Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop &amp; retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial &amp; operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.Essential Functions<ul><li>Supervise the day to day security operations of an assigned client site</li><li>Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support</li><li>Ensure the client site is provided with high quality security services to protect people and property</li><li>Build, improve and maintain effective relationships with both client and employees</li><li>Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service</li></ul>Additional Responsibilities<ul><li>Ensure all required reporting and contract compliance requirements are met.</li><li>Assure regular communication of issues or program with Client</li><li>Handle any escalated security issues or emergency situations appropriately.</li><li>Other management responsibilities as determined by Client or District Manager.</li><li>Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.</li><li>Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, annual formal performance evaluations, recognition, etc.)</li><li>Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)</li><li>Assure communication of policies, company announcements and job openings</li><li>Meet all contractual scheduled hours with a minimum of unbilled overtime.</li><li>Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Med Security corporate training standards.</li><li>Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.</li><li>Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.</li><li>Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction.</li><li>Capably utilize WINTEAM for scheduling and billing, and to produce reports (such as Scheduling Activity, Training Summary and Training Detail reports) that require interpretation and action for effective business management.</li><li>Enforce Med Security policies as outlined in the handbooks, executive memos and on the portal.</li></ul>Qualifications<ul><li>Four-year degree in Criminal Justice, Business Administration or related field</li><li>Previous Contract Security, facilities management, military or law enforcement experience</li><li>At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).</li><li>Ability to develop and grow customer relationships.</li><li>Experience in hiring, developing, motivating and retaining quality staff.</li><li>Outstanding interpersonal and communications skills required.</li><li>Ability to work in a team-oriented management environment with the ability to work independently.</li><li>Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.</li><li>Previous payroll, billing and scheduling experience preferred.</li><li>Ability to work in a team-oriented management environment while having an entrepreneurial attitude.</li><li>Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.</li><li>Ability to operate WINTEAM</li></ul>Pay rate depends on experience.Job Type: Full-timePay: $65,000.00 - $70,000.00 per yearApplication Question(s):<ul><li>What scheduling system have you used?</li><li>If you have military or law enforcement, which one do you possess? (must be able to provide documentation of experience)</li><li>Have you ever been an account manager for a security company? If so, with who and when?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Supervisory: 3 years (Preferred)</li><li>Management: 3 years (Preferred)</li><li>Security Guard: 3 years (Preferred)</li><li>Scheduling: 2 years (Preferred)</li><li>WINTEAM: 2 years (Preferred)</li><li>Military or Law enforcement: 3 years (Preferred)</li></ul>Work Location: In person

Client Relationship Manager

DAC, Inc.

<div>Director of Business Development Position Responsibilities:

Strategic Leadership:
<ul><li>
Provide strategic leadership and vision for the business development team, aligning their efforts with the overall goals of the company.</li><li>
Ensure revenue goals and margins are met by branches and divisions.</li></ul>

Team Management:
<ul><li>
Recruit, lead, and manage a team of business development professionals, providing guidance, coaching, and support to ensure the team's success.</li><li>
Follow and advocate company processes in the management and development of employees.</li><li>
Display professionalism in appearance, demeanor, and communications.</li><li>
Treat everyone with respect, be open to feedback and suggestions from others, and always be willing to listen.</li><li>
Act with integrity, being honest and ethical in dealings with others, and always put the interests of the business first.</li><li>
Communicate effectively and concisely to convey ideas to others yet listen to feedback of others.</li><li>
Motivate the team to achieve their goals, set clear expectations and recognizing and rewarding accomplishments.</li><li>
Adapt to change by identifying new opportunities, seeing challenges, accepting the direction of the company or clients, and making quick decisions to alter courses to effectively respond to them.</li></ul>

Strategic Planning and Execution:
<ul><li>
Develop and implement strategic plans for business development, ensuring alignment with the company's overall strategy and objectives.</li><li>
Assist branch and operations managers with projections for budgets.</li><li>
Be able to articulate the vision of the division and inspire a team to work towards achieving it.</li></ul>

Partnership and Alliance Management:
<ul><li>
Oversee the identification, negotiation, and management of strategic partnerships and alliances that contribute to the company's growth and market presence.</li></ul>

Market Analysis and Opportunity Assessment:
<ul><li>
Conduct in-depth market analysis to identify emerging trends, opportunities, and threats in the building technology industry.</li><li>
Evaluate potential business opportunities and assess their viability and strategic fit for the company.</li></ul>

High-Level Client Relationship Management:
<ul><li>
Engage with key clients at a high level, building and maintaining strong relationships to understand their evolving needs and ensure client satisfaction.</li></ul>

Revenue Growth and Financial Performance:
<ul><li>
Take a lead role in developing and executing strategies to drive revenue growth and improve the company's financial performance.</li></ul>

Cross-Functional Collaboration:
<ul><li>
Collaborate with other departments, such as sales, marketing, IT, engineering, and finance, to ensure a coordinated and integrated approach to business development activities.</li></ul>

Mergers and Acquisitions (M&amp;A):
<ul><li>
Play a role on the team to evaluate potential mergers, acquisitions, or partnerships that align with the company's growth strategy.</li><li>
Lead due diligence and integration processes for successful M&amp;A activities as directed by the CEO.</li></ul>

Industry Representation:
<ul><li>
Represent the company at a high level in industry events, conferences, and forums to enhance the company's profile and reputation.</li><li>
Participate at a board level in industry organizations to cultivate relationships and brand the company to the organization and its membership.</li></ul>

Risk Management and Compliance:
<ul><li>
Monitor and manage risks associated with business development activities, ensuring compliance with industry regulations and standards.</li></ul>

Reporting and Analysis:
<ul><li>
Provide regular reports and analysis to senior leadership, highlighting key performance indicators and progress toward business development goals.</li></ul>
Director of Business Development Qualifications:
<ul><li>
High School Diploma Required</li><li>
Bachelor&rsquo;s or Master&rsquo;s Degree in Engineering, Business Administration, or Marketing preferred</li><li>
Related industry or professional organization certifications and recognitions preferred</li><li>
Five years of high-level, client-direct sales and customer management with experience in engineering, installation, and service of building technology systems required</li><li>
Ten years of sales experience in the HVAC, BAS, Security, or Professional Building Services industries with customer management for the last six years preferred</li><li>
Must be well-organized and analytical with strong problem-solving skills. Strategic thinker with good attention to detail and able to work in a fast-paced environment where time management and the ability to prioritize are essential</li><li>
Excellent written and verbal communication</li><li>
Outstanding communication and interpersonal skills including presentation and relationship-building skills</li><li>
Successful with consultative selling, account planning, and relationship building</li><li>
Success with large account development and management at multiple levels</li><li>
Team oriented, but comfortable working independently</li><li>
Committed to excellence, continuous improvement and achieving success</li><li>
Understanding of the construction, service business theory, and aspects of general construction</li><li>
Understanding of the current and future capabilities of the service being provided and maintained by the company, and customers being served</li><li>
Ability to quickly adapt to company business models and develop results-driven processes and procedures that create efficiency and results</li></ul></div>

Director of Business Development, Security

Quarterhill

<div><h2 class="jobSectionHeader">Job Description
</h2><div>Overview 
The Software Delivery Manager (SDM) is responsible for the technical aspects of system delivery. The SDM should be the overall expert for the specific customer implementation and how to get from the core product to the customer&rsquo;s expectation.
The ideal SDM will be proactive, consultative, and solution-orientated to help Quarterhill and its customers achieve their long-term vision.
The SDM will be located at the client&rsquo;s location in Houston, TX. 
 
Responsibilities 
Essential Functions:
This position includes the following duties. Other duties may be assigned to meet business needs.
General<ul><li>
Partner with the delivery team, product team, program management, and business leaders to define and deliver a solution that aligns with Quarterhill and customer needs.</li></ul><ul><li>
Ensures positive customer experience and satisfaction.</li></ul><ul><li>
Support management with technology assessments and investigations by the company</li></ul><ul><li>
Assist with creating and optimizing delivery methods for existing solutions.</li></ul><ul><li>
Breadth of knowledge in tolling and Quarterhill&rsquo;s solutions.</li></ul><ul><li>
Ability to impact the organization by being a respected and influential team member, concept articulation, persuasive speaking, and enthusiasm.</li></ul><ul><li>
Provides context for the internal teams regarding the customer&rsquo;s soft and hard requirements.</li></ul> 
Delivery<ul><li>
Manage the Software Development Life Cycle (SDLC) process.</li></ul><ul><li>
Leads delivery team and owns the overall responsibility of on-time delivery and client satisfaction on project deliverables</li></ul><ul><li>
Works with the Program Management Office (PMO) to ensure successful project planning, execution, and delivery</li></ul><ul><li>
Acts as the functional manager for all delivery processes, being the escalation point for process owners and providing direction on all service delivery processes</li></ul><ul><li>
Leads by ensuring metrics and measures (LDs) and 3rd party supplier agreements are in alignment with contracted timeframes</li></ul><ul><li>
Teams with other delivery organization leaders to mentor and provide feedback on personnel assigned to TDM&rsquo;s projects.</li></ul><ul><li>
Develops SME knowledge of customer contracts and SOW</li></ul> 
Customer Relationship &amp; Communication Excellence<ul><li>
Acts as the primary technical lead between the customer and Quarterhill organization</li></ul><ul><li>
Builds and cultivates customer relationships to achieve objectives and deliver optimum customer satisfaction</li></ul><ul><li>
Develops and leads strategic technical relationships with customers and the internal delivery team</li></ul><ul><li>
Effectively communicates strategic opportunities to customers and internal Quarterhill stakeholders</li></ul><ul><li>
Fosters open communication with technical teams, senior leaders, and other stakeholders; uses various communication methods to effectively translate technical communication to non-technical audiences and vice versa</li></ul> 
Competencies<ul><li>
Possesses strong leadership and negotiation skills</li></ul><ul><li>
Excellent communication skills, both written and verbal</li></ul><ul><li>
Ability to interact with senior leadership teams</li></ul><ul><li>
Experience in the creation and maintenance of work breakdown structures and schedules for technical projects</li></ul><ul><li>
In-depth knowledge of Java and hands-on experience with web services, REST, APIs and microservices</li></ul><ul><li>
Proficiency with Microsoft Office Suite of tools including PowerPoint and Project</li></ul><ul><li>
General skills required include:</li></ul><ul><li>
Ability to break down complex problems</li></ul><ul><li>
Good communication skills, both written and oral, are required</li></ul><ul><li>
Detail oriented with strong people and team skills</li><li>
Must be creative, energetic, and a team player</li></ul>
 
Qualifications 
Required Education and Experience
Bachelor&rsquo;s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or equivalent science-based degree.
5+ years management/leadership experience in full software delivery life cycle including requirements, design, development, testing, code release cycle and implementation
Alternatively, 10+ years of tolling experience with at least 2 major agency system deliveries.
Work experience is highly valued. 
 
Benefits 
We offer a Total Rewards plan designed with you and your family&rsquo;s health and wellness in mind that includes:<ul><li>
Paid days off (i.e. vacation, sick days, bereavement leave)</li><li>
Health and Dental plans</li><li>
Retirement plans</li><li>
Employee and Family Assistance Program (EFAP)</li><li>
Employee referral program</li></ul><div></div><div> 
We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran status, sexual orientation, gender identity, national origin, age, or disability or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws. We're committed to creating a workplace where everyone feels valued and respected.</div><div></div> 
We appreciate all responses and will acknowledge only those being considered for an interview.
We respectfully request no calls or unsolicited resumes from Agencies.</div></div>

Software Delivery Manager

Robert Half

<div>JOB REQUISITION
Practice Director (Marketing &amp; Creative)
LOCATION
TX HOUSTON WEST
JOB DESCRIPTION
Job Summary
The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. 
 
Key Core Competencies: 
 
Results and Execution (Drive &amp; Operational Execution)
<ul><li>Drive revenue generating activities/practice group performance.</li><li>
Execute operational focus areas.</li><li>
Meet productivity standards, individual and staff.</li><li>
Effectively manage time, plan and multi-task.</li><li>
Make quality decisions.</li></ul>
Infrastructure (Resource Management)
<ul><li>Reach target performance metrics, individual and staff.</li><li>
Attract and source.</li><li>
Train, develop and retain staff.</li></ul>
Business Analysis
<ul><li>Achieve pricing goals.</li><li>
Expert knowledge of practice group.</li><li>
Quickly recognize and act upon business trends on daily/weekly basis.</li></ul>
Communication/Collaboration<ul><li>
Effective communication (feedback, difficult messages and expectations)</li><li>
Promote a culture of collaboration.</li><li>
Motivate, inspire and lead by example.</li><li>
Provide recognition and celebrate successes.</li><li>
Manage change efforts.</li><li>
Facilitate resolution with internal staff, clients and candidates.</li><li>
Conduct effective meetings.</li></ul>
Customer Focus<ul><li>
Lead customer retention and expansion strategy.</li><li>
Build customer loyalty by providing superior service.</li></ul>
Leadership Approach<ul><li>
Leads with character, builds trust, respect and credibility through actions and behaviors.</li><li>
Promote and support an inclusive work environment.</li><li>
Aware of and accepts responsibility for own actions and behaviors.</li><li>
Create a positive, collaborative team culture.</li><li>
Strives to understand and support others.</li><li>
Follow through on commitments.</li><li>
Treats others fairly and consistently.</li></ul> 
Business and HR Responsibilities:<ul><li>
Business generation, revenue and pricing goals: Based on location.</li><li>
Total Headcount: up to 4 including practice director.</li></ul> 
Qualifications:<ul><li>
1+ years talent solutions and/or management or equivalent experience required.</li><li>
Proven performance in talent manager/director role.</li><li>
Demonstrated success in business generation, leading and driving business development.</li><li>
Excellent communication, presentation and problem-solving skills.</li><li>
Proficient in MS Office, databases and other technology systems.</li></ul>
Education:
Bachelor&rsquo;s Degree or equivalent, preferred
Top Reasons to Work for Robert Half:<ul><li>
EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER &ndash; For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.</li><li>
PERFORMANCE = REWARD &ndash; We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.</li><li>
UPWARD MOBILITY &ndash; With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>
TOOLS FOR SUCCESS &ndash; We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>
RESPECTED WORLDWIDE &ndash; Robert Half has appeared on FORTUNE magazine&rsquo;s list of &ldquo;Most Admired Companies&rdquo; since 1998, as well as numerous &ldquo;Best Places to Work&rdquo; lists around the world.</li><li>
OUTSTANDING CORPORATE RESPONSIBILITY &ndash; We believe in an &ldquo;Ethics First&rdquo; philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half&rsquo;s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility.</li></ul>
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:<ul><li>
The specific accommodation requested to complete the employment application.</li><li>
The location(s) (city, state) to which you would like to apply.</li></ul>
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
JOB LOCATION
TX HOUSTON WEST</div>

Practice Director (Marketing & Creative)

Crestmont Private Wealth

<div><div><div>In office, non remote, non hybrid - Team Oriented CFA Professional for Investment Analysis</div>
</div><div><h3 class="jobSectionHeader">About Crestmont Private Wealth
</h3><div><div>Crestmont Private Wealth is an Equal Opportunity Employer.
</div></div></div><div><h3 class="jobSectionHeader">Description</h3>
<div><div><div>Investment Analyst</div><div>
Location: Houston, TX (Full-time, in-office; no remote work) Requirement: CFA&reg; Charterholder (Mandatory)</div><div></div><div> 
Company Overview</div><div>
Crestmont Private Wealth LLC is an Equal Opportunity Employer that prioritizes helping clients achieve financial goals through a mission-driven approach. We foster a &quot;Family Culture&quot; that values teamwork and mentoring, operating under the core values of Service, Care, Trust, and Teamwork. We believe a healthy corporate culture leads to better employee performance and meaningful work that provides a sense of purpose.</div><div></div><div> 
Job Summary</div><div>
The Investment Analyst is responsible for turning complex financial data into actionable insights to support institutional investment strategies and asset allocation. Reporting to the Chief Investment Officer, this individual ensures all capital deployment is based on research-backed, risk-aligned analysis while serving as a technical expert during client meetings and internal investment committee reviews.</div><div></div><div> 
Essential Duties and Responsibilities</div><ul><li>
Portfolio Management: Ensure managed assets are invested according to client financial objectives and investment policy statements; manage firm investment performance composites.</li><li>
Research &amp; Due Diligence: Conduct thorough due diligence on various investment vehicles, including equities, fixed income, currency, and alternatives to meet diverse client needs.</li><li>
Financial Modeling: Develop and maintain sophisticated models to forecast investment returns, cash flows, and risk exposure using tools like Excel, Bloomberg, Factset, Ycharts and Capital IQ.</li><li>
Market Analysis: Monitor macroeconomic indicators, sector-specific fundamentals, and earnings announcements to provide buy/hold/sell guidance for client portfolios.</li><li>
Content Creation: Partner with the Marketing team to produce digestible investment commentary, market insights, and quarterly webinars to educate and inspire clients.</li><li>
Reporting: Prepare periodic performance reports and maintain internal databases for pricing, benchmarks, and historical returns.</li><li>
Relationship Support: Attend select client meetings to complement the advisor team by providing a deep technical perspective on market expectations and strategy.</li><li>
Compliance &amp; Policy: Ensure all investment evaluations align with organizational policy and track regulatory changes affecting investment reporting.</li></ul><div>
Minimum Qualifications</div><ul><li>
Education: Bachelor&rsquo;s degree in Finance, Economics, or a related field.</li><li>
Certification: CFA&reg; Charterholder required.</li><li>
Experience: 3&ndash;5 years of experience in equity research, asset management, or investment analysis (similar to mid-level industry standards).</li><li>
Licensing: Must have or be on track to secure Series 65 certification within the first six months of employment or exemption with CFA.</li><li>
Technical Skills: Proficiency in EMoney, Schwab Alliance, and Orion Eclipse is highly preferred, alongside advanced expertise in the Microsoft Office Suite.</li></ul><div>
Desired Character Traits</div><ul><li>
Detail-Oriented: You &quot;sweat the small stuff&quot; and take pride in the accuracy of your financial modeling.</li><li>
Translator: You possess the ability to take complex investment concepts and make them easy for clients to understand.</li><li>
Collaborative: You enjoy partnering with others in pursuit of a larger goal and value the success of the team over personal accolades.</li></ul><div>
Compensation &amp; Benefits</div><ul><li>
Salary: Competitive base salary commensurate with the CFA Charterholder requirement and experience (market benchmarks for similar analyst roles range from $90,000 to $130,000+).</li><li>
Retirement &amp; Health: Access to comprehensive voluntary benefits, including health insurance, dental, and vision coverage.</li><li>
Enrollment Window: New hires typically have a 60-day window to select benefits, with coverage starting the first of the month following enrollment.</li><li>
Professional Growth: Firm-wide stipends for continuing education and support for maintaining professional certifications.</li></ul> 
<div></div>
</div></div></div><div><h4 class="jobSectionHeader">Salary</h4>
$75,000 - $125,000 per year</div></div>

Investment Analyst (CFA Charter holder required)

Creative Outlook Counseling & Consulting Services, PLLC

Creative Outlook Counseling &amp; Consulting Services is seeking someone who will be responsible for providing strengths-based training utilizing an evidence-based curriculum that will help develop and build skills to help the adult or child have a more successful existence. The Qualified Mental Health Professional will provide the following services: Skill Training &amp; Development, Medication Training &amp; Support Services, and Crisis Intervention Services. The Qualified Mental Health Professional will implement the Service/Treatment Plan focused on the child and family needs and recognize their strengths. The plan will address all the client needs identified by the caregiver, family, child, and any collateral information.As the Qualified Mental Health Professional, your key responsibilities will involve:<ul><li>Responsible for providing skill-building training in the home or out in the community: one-on-one skills sessions at home, at the office, or in the community relating to goals and objectives using evidence-based practices and curriculums</li><li>Provides support and crisis/emergency services for the child/family through face-to-face contact, phone contact, or availability by an on-call system (all time spent on crisis assessment and planning, crisis linkage and follow-up, and stabilization must be documented as crisis hours)</li><li>Maintains all client documentation in the electronic record and writes progress notes adhering to requirements set by the Texas Administrative Code.</li><li>Utilize effective listening skills to establish rapport with clients, family members, and other individuals close to the client; provide emotional support and encouragement; and engage family members in the service process.</li><li>Maintains records by regulatory/agency standards. Enters data in a clear, accurate, and timely manner. Also, promptly submits documentation needed for the tracking of output/outcome measures. May be asked to assist in record review or qualitative review processes.</li><li>Responsible for keeping the family and team members informed on progress toward achieving Service Plan goals</li><li>Assist clients with daily living tasks such as behavior management, counseling services to the client, budget management, independent transportation assistance, time management skills, and other tasks to promote independent living.</li><li>Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client&rsquo;s needs are met. Develops a strong working relationship with community partners. Assist clients in practicing effective communication, problem-solving, and anger management techniques in their daily lives.</li><li>Participate in staff meetings, monthly training, company programs, professional development training as required.</li></ul>Initial Requirements:<ul><li>Applicant must have a minimum of Bachelors&rsquo; Degree in Human Services or related (e.g. psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention;</li><li>is a registered nurse; or</li><li>At least 2 years of experience providing therapeutic services for children/adolescents with behavioral challenges on an intensive level</li><li>All applicants must have at least (1) year of paid experience.</li></ul>Job Types: Full-time, Part-timePay: $22.00 - $25.00 per hourWork Location: Hybrid remote in Houston, TX 77026

Qualified Mental Health Specialist (QMHP-CS)

Amegy Bank

At Amegy Bank, people and culture are at the heart of everything we do. “Everyone counts” isn’t just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow.
 
We’re seeking a dynamic, customer-focused, bilingual in English and Spanish preferred professional to join our team as a Client Service Associate (Teller) at our Tanglewood Banking Center in Houston, TX . In this front-line role, you’ll be the face of Amegy Bank—delivering exceptional service, building relationships, and assisting customers with their everyday banking needs.
 
This position offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you’re passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we’d love to hear from you!
 
Key Responsibilities: 
Deliver comprehensive banking services by efficiently and accurately processing financial transactions within authorized limits, ensuring timely completion and maintaining a consistent, acceptable balancing record.
 
Leverage knowledge of bank products and services to identify customer needs and promote solutions that strengthen and grow client relationships.
 
Identify and fulfill client needs by delivering a range of banking services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments.
 
Provide an outstanding customer experience while identifying product or service needs and making appropriate referrals.
 
Proactively identify opportunities to cross-sell bank products aligned with clients’ needs and maximize value.
 
Ensure all responsibilities are carried out in strict adherence to applicable laws, regulations, and established bank policies and procedures.
 
Resolve customer concerns promptly through direct assistance or by referring them to the appropriate banking center or specialized resources.
 
Comply with the bank’s security protocols while safeguarding the confidentiality of records and client information.
 
Meet daily with the Branch Service Manager and/or Branch Manager to review progress toward individual and banking center performance goals.
 
Perform additional responsibilities as assigned to support branch/banking center operations and client service.
 
Required Qualifications: 
High school diploma or equivalent required.
 
Minimum of 1 year of experience in customer service, banking, cash handling, balancing, sales, or a related field.
 
Bilingual proficiency in English and Spanish is preferred.
 
Prior experience in a customer service or cash handling role is strongly preferred.
 
Strong customer service skills with the ability to communicate clearly and effectively.
 
Basic math skills and proficiency in computer systems and cash-handling equipment.
 
Demonstrated attention to detail and accuracy in processing financial transactions.
 
Knowledge of banking products and services is a plus.
 
Skilled in cross-selling bank products and services tailored to meet individual client needs.
 
Proven experience in achieving or surpassing sales goals and referral targets.
 
Consistent, reliable attendance and exceptional time management skills.
 
Ability to work efficiently in a fast-paced environment while consistently maintaining professionalism.
 
Work Schedule: 
Monday–Friday, 8:30 AM – 5:30 PM
 
Saturday, 9:00 AM – 1:00 PM
 
This is a full-time position: 40 hours per week. Must be able to work a flexible schedule within the hours listed above.
 
Employee Benefits: 
At Amegy Bank, we are committed to creating value for our customers, communities, employees, and shareholders. As a valued team member, you play an essential role in our success. Our comprehensive benefits are designed to protect your health and well-being, and that of your family, while supporting your professional growth.
 
Medical, Dental, and Vision Insurance – starting your first day!
 
Mental Health Support, including coaching and therapy sessions.
 
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
 
Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Dependent Care Accounts.
 
401(k) Plan with Company Match and Profit Sharing.
 
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
 
Tuition Reimbursement for eligible employees.
 
Employee Ambassador preferred banking products.
 
Competitive compensation aligned with experience.
 
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.

Client Service Associate (Teller - 40 hours)—Bilingual English / Spanish Preferred—Tanglewood / Houston, TX

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