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client service associate

U Trust Insurance Agency LLC

<div>About Us:
U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 31 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
Position Overview:
As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
Responsibilities:<ul><li>
Respond promptly to client inquiries and requests received via phone or email.</li><li>
Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.</li><li>
Issue certificates of insurance and verify coverage as needed.</li><li>
Provide accurate information regarding insurance products, coverage options, and policy details.</li><li>
Assist clients with policy renewals, updates, and changes.</li><li>
Process insurance applications, claims, and payments efficiently and accurately.</li><li>
Investigate and resolve customer complaints and concerns with empathy and professionalism.</li><li>
Handle administrative tasks and documentation related to customer interactions.</li></ul> 
Requirements:<ul><li>
High school diploma or equivalent (Bachelor's degree preferred).</li><li>
Proven customer service experience in a similar role (insurance industry experience is a plus).</li><li>
Excellent communication skills, both verbal and written.</li><li>
Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.</li><li>
Strong problem-solving abilities and attention to detail.</li><li>
Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.</li><li>
Ability to multitask and prioritize tasks effectively.</li><li>
Proficiency in using computer systems and software for data entry and customer interactions.</li><li>
Friendly, positive, and professional demeanor.</li></ul>
Career Growth:
At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
Schedule:
The work schedule for this position is Monday to Friday, from 18:00 to 02:00 local time.
Benefits:<ul><li>
Competitive salary commensurate with experience.</li><li>
Paid time off and holidays.</li><li>
Ongoing training and career development opportunities.</li></ul>
Trial Period:
The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
How to Apply:
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.</div>

Customer Service Representative (English and Russian/Ukrainian are required)

LaLaMove

<div><div><div>Lalamove (https://www.lalamove.com) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since. 
</div><div></div> 
<div>Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates. 
</div><div></div> 
<div>Office location: 4. Levent, Istanbul</div></div>
<div><div><h3 class="jobSectionHeader">What You&rsquo;ll Do:</h3><ul><li><ul><li>
Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat</li><li>
Support frontline CS operation teams to ensure operational excellence and excellent customer service.</li><li>
Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed</li><li>
Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.</li><li>
Complete ad-hoc assignments from CX Functional team.</li><li>
Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)</li></ul></li></ul></div></div> 
<div></div>
<div><div><h3 class="jobSectionHeader">
Requirements:</h3><ul><li><ul><li>
Advanced skill in Excel &amp; PowerPoint</li><li>
Good Communication Skills in both Turkish and basic communication in English</li></ul></li></ul></div></div></div>

Customer Service Associate

Lalamove

<div>
 Lalamove ( https://www.lalamove.com ) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.
 
 
 Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates.
 
 
 Office location: 4. Levent, Istanbul
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat
 </li>
 <li>
 Support frontline CS operation teams to ensure operational excellence and excellent customer service.
 </li>
 <li>
 Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed
 </li>
 <li>
 Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
 </li>
 <li>
 Complete ad-hoc assignments from CX Functional team.
 </li>
 <li>
 Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Advanced skill in Excel &amp; PowerPoint
 </li>
 <li>
 Good Communication Skills in both Turkish and basic communication in English
 </li>
 </ul>
</div>

FedEx

<div><div>We have an exciting opportunity for you to join our team of Customer Care Representatives. 
 
Who we are: 
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone&rsquo;s day and this is just part of our story. We&rsquo;ve made logistics and warehousing into a science. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. 
 
What you will be doing: 
<ul><li>Joining our frontline team to be the first point of contact for our customers</li><li>Providing accurate information and guidance to our customers via voice, chat, or email</li><li>Advising our customers on how to use FedEx services and tools</li><li>Helping customers resolve service-related issues</li><li>Identifying new opportunities to grow business with our customers</li><li>Working together with other teams at FedEx to make every customer experience outstanding</li></ul> 

What do you bring with you: 
<ul><li>Computer literacy and ability to easily navigate between different screens and systems</li><li>Excellent communication skills</li><li>Positive attitude and problem-solving mindset to find the best solution for the customer</li><li>Confidence, empathy, and friendliness to offer excellent experience to our customers</li><li>Flexibility in adapting to dynamic business environment</li><li>A desire to work in an international, fast-paced team</li></ul> 

What do we offer: 
<ul><li>Attractive compensation package</li><li>Training to get you started and on-the-job learning opportunities</li><li>Extensive learning resources to further develop your skills and knowledge, including online language courses</li><li>Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)</li><li>Employee Assistance Program for you and your family in difficult life situations</li><li>Employee reduced-rate shipping</li><li>Great career opportunities</li><li>FedEx is one of the worlds most admired companies and trusted brands year after year</li></ul> 
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we&rsquo;re ready to invest in your development. Join FedEx.</div> 
 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Customer Care Representative

PutzMeister Büroreinigung Düsseldorf

B&uuml;roMeister ekibine kat&#305;l! &#304;leti&#351;im becerilerin g&uuml;&ccedil;l&uuml;, yard&#305;msever ve insanlara en iyi hizmeti sunmay&#305; seviyorsan seni ar&#305;yoruz! B&uuml;roMeister, &ouml;zel ve ticari temizlik hizmetleri alan&#305;nda faaliyet g&ouml;steren ekibimiz i&ccedil;in Inbound M&uuml;&#351;teri Hizmetleri departman&#305;na tam zamanl&#305; bir ekip arkada&#351;&#305; ar&#305;yor. Her g&uuml;n farkl&#305; m&uuml;&#351;teri talepleriyle ilgilenecek, yeni m&uuml;&#351;terilerimizi memnuniyetle kar&#351;&#305;layacak ve mevcut m&uuml;&#351;terilerimize &ccedil;&ouml;z&uuml;m odakl&#305; destek sunacaks&#305;n. M&uuml;&#351;teri hizmetleri konusunda deneyim sahibiysen, empati yetene&#287;in kuvvetliyse, profesyonel bir duru&#351;a sahipsen ve g&uuml;venilir bir ki&#351;ili&#287;in varsa, seni tan&#305;mak i&ccedil;in sab&#305;rs&#305;zlan&#305;yoruz!Gereklilikler: &ndash; M&uuml;&#351;teri hizmetlerinde deneyim &ndash; Empatik ileti&#351;im yetene&#287;i &ndash; Almanca (ana dil veya ana dil seviyesinde), s&ouml;zl&uuml; ve yaz&#305;l&#305; &ndash; G&uuml;venilir ki&#351;ilik &ndash; Zaman dilimi, Almanya saatinden en fazla 2 saat farkl&#305; olmal&#305;G&ouml;revler: &ndash; E-posta bilet sistemi y&ouml;netimi &ndash; Telefon &ccedil;a&#287;r&#305;lar&#305;n&#305; yan&#305;tlama &ndash; M&uuml;&#351;teri dan&#305;&#351;manl&#305;&#287;&#305; &ndash; &#304;&#351; ortaklar&#305; ile yaz&#305;&#351;ma &ndash; Sat&#305;n alma taleplerini sisteme girme &ndash; &#350;ik&acirc;yet y&ouml;netimiBilgi: &ndash; Haftada 40 saat (yar&#305; zamanl&#305; m&uuml;mk&uuml;n de&#287;il) &ndash; Pazartesi &ndash; Cuma &ndash; Almanya saati ile 08:00 &ndash; 18:00 aras&#305;nda (iki vardiya) &ndash; Freelancer olarak &ccedil;al&#305;&#351;ma imkan&#305;&#304;lginizi &ccedil;ekti mi? O zaman bize Almanca olarak service@bueroreinigung-duesseldorf.de adresinden e-posta ile ula&#351;abilirsiniz.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Deneyim:<ul><li>customer service: 1 y&#305;l (Zorunlu)</li></ul>Dil:<ul><li>german (Zorunlu)</li></ul>

Customer Service Agent - 100% Remote

POSTACIOGLU LAW FIRM

<div>
 
 
 
 Location: Istanbul - Zorlu Center | Full-time | On-site
 
 
 
 
 
 
 
 
 Position Overview
 
 
 
 
 
 
 We are seeking
 
 two highly skilled Senior Associates / Senior Lawyers
 
 to join our team:
 
 
 
 
 <ul>
 <li>
 one for the
 
 Corporate Department
 
 ,
 </li>
 <li>
 and one for the
 
 Litigation &amp; Dispute Resolution Department
 
 .
 </li>
 </ul>
 
 
 
 
 If you are a seasoned legal professional with at least 10 years of experience in your area of specialization and a passion for providing high-quality legal services, we invite you to apply and become a part of our prestigious law firm.
 
 
 
 
 
 
 Law Firm Description
 
 
 
 
 
 
 Postac&inodot;o&gbreve;lu Law Firm, established in 1907, is an independent full-service law firm located in Istanbul. The firm is dedicated to providing effective, creative, and tailor-made legal solutions to domestic and international clients. With a history of more than 118 years of uninterrupted service, the firm has a global reach with offices in Paris, Milan, and Hamburg, offering a wide range of legal services in various areas of law.
 
 
 
 
 
 
 1- Senior Associate - Corporate Department
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This Senior Associate will have a key role in managing the corporate legal affairs of the firm&rsquo;s clients, offering expert guidance on corporate, commercial, and business law, including mergers and acquisitions, contracts, and corporate governance. They will be responsible for overseeing daily legal processes, providing comprehensive advice to ensure compliance and protect clients&rsquo; interests. Additionally, the Senior Associate will draft, review, and negotiate agreements, lead clients through complex legal negotiations, and proactively identify, mitigate, and communicate legal risks in all matters.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in law from a reputable university; Master&rsquo;s degree is an advantage.
 </li>
 <li>
 Minimum 10 years of legal experience within a respected law firm or multinational corporation.
 </li>
 <li>
 Strong expertise in mergers and acquisitions, corporate and commercial law, contracts, and corporate governance.
 </li>
 <li>
 Additional experience in data protection and competition law is considered an asset.
 </li>
 <li>
 Proficiency in English (French proficiency is a plus).
 </li>
 <li>
 Exceptional written and verbal communication skills, research, and analytical abilities.
 </li>
 <li>
 Strong leadership, teamwork, and problem-solving skills with a solution-oriented mindset.
 </li>
 </ul>
 
 
 
 
 
 2- Senior Associate - Litigation &amp; Dispute Resolution Department
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This Senior Associate will play a key role in managing and overseeing the firm&rsquo;s dispute resolution matters, offering expert legal guidance on litigation, arbitration, and alternative dispute resolution across a range of sectors including corporate, commercial, intellectual property, and employment law. The candidate will be responsible for managing commercial disputes, handling litigation and arbitration proceedings, and leading the resolution of pre-litigation claims. Additionally, the candidate will provide strategic legal advice, ensure compliance with legal requirements, and mitigate legal risks.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in law from a reputable university; Master&rsquo;s degree is an advantage.
 </li>
 <li>
 Minimum 10 years of experience in a respected law firm or multinational corporation, specializing in litigation, arbitration, and dispute resolution.
 </li>
 <li>
 Proven expertise in managing and resolving complex commercial disputes and arbitration cases.
 </li>
 <li>
 Strong ability to negotiate and settle pre-litigation claims.
 </li>
 <li>
 Exceptional written and verbal communication skills in English (French proficiency is a plus).
 </li>
 <li>
 Proficiency in MS Office applications and UYAP.
 </li>
 <li>
 Strong leadership, analytical, and problem-solving skills with a solution-oriented mindset.
 </li>
 </ul>
 
 
 
 
 If you are a candidate who thrives in a structured yet dynamic environment and takes pride in contributing to the overall success of a Law Firm, we would be pleased to hear from you.
 
</div>

Senior Lawyer

JPMorganChase

<div>JOB DESCRIPTION 
The J.P. Morgan Turkey Corporate Finance team is responsible for the origination and execution of M&amp;A and capital raising transactions across all industries. We maintain strong relationships with some of the most prominent clients across the country and aid them in delivering on their corporate strategy and structure. As an Associate you will be part of a team which manages origination and execution of mergers &amp; acquisitions and capital markets transactions alongside colleagues from other country, industry and product teams globally.
Job responsibilities:<ul>
<li>Participating in the &quot;full cycle&quot; of transactional execution in M&amp;A, debt and equity financing transactions for clients across industries</li>
<li>Day-to-day management of executions, leading certain workstreams</li>
<li>Building and using financial models to perform valuation analysis (using DCF, trading comps, transaction comps and other applicable methods), transaction structuring and other financial analysis</li>
<li>Coordinating project deliverables and due diligence with clients, co-advisors and third parties</li>
<li>Interaction with senior team members and client management teams on a daily basis to execute transactions and discuss strategic alternatives</li>
<li>Preparing presentation books, management presentations, board materials, memoranda, and other presentation materials for use in transactions or strategic client dialogue</li>
<li>Supporting the country coverage team in their origination efforts with research and analysis on clients, sectors and businesses</li>
<li>Taking part in the recruitment process of interns and providing them mentorship and supervision afterwards</li></ul>
Required qualifications, capabilities and skills:<ul>
<li>Bachelor degree (at a minimum) or equivalent
</li><li>Strong academic background
</li><li>Investment banking experience</li>
<li>Outstanding analytical, financial analysis and modelling skills</li>
<li>Deep understanding of corporate finance principles and financial accounting</li>
<li>Exceptional attention to detail, organizational skills and time management</li>
<li>Outstanding written and oral communication skills (English at a minimum)</li>
<li>Strong project management skills and ability to independently drive work streams under pressure with tight deadlines</li>
<li>Ability to comfortably interact with clients and people in a professional and mature manner</li>
<li>Ability to anticipate needs of client, team and senior bankers</li>
<li>Ability to demonstrate utmost discretion and professionalism at all times</li>
<li>Exemplary attitude and work ethic</li>
<li>Well rounded personality
</li><li>A working knowledge of Firm's product and service offerings</li>
<li>Proficient in MS office applications, profound knowledge of customary investment banking databases (FactSet, Bloomberg, etc.)
</li><li>Turkish language skills are a must-have</li></ul>
ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
<div>
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. 
 
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.</div></div>

Investment Banking - Turkey Coverage - Analyst - Istanbul

Explore 466+ Client service associate in Istanbul this September. Find roles across top companies and apply now to boost your career.

466 client service associate jobs IN Istanbul

Customer Service Representative (English and Russian/Ukrainian are required)

Customer Service Associate

Customer Service Associate

Customer Care Representative

Customer Service Agent - 100% Remote

Senior Lawyer

Investment Banking - Turkey Coverage - Analyst - Istanbul