associate / senior associate - consumer experience, ksa

sales associate

account management specialist Jobs in Riyadh

account management specialist

associate / senior associate - consumer experience, ksa Jobs in Riyadh

communication associate

customer success specialist Jobs in Riyadh

customer success specialist

client service associate

Apparel Group

<div>
 
 Position Objective
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility
 
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Dar Al Mubtaker telecommunications and IT Co

Sales Executive Job in RiyadhAt Dar al Mubtaker , we are a leading provider of call center and software solutions, dedicated to helping businesses enhance their customer service and streamline their operations. We pride ourselves on innovation, teamwork, and delivering top-notch results for our clients.Position Overview :We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, ensuring client satisfaction, and driving business growth. You will act as the primary point of contact for clients, fostering long-lasting relationships and identifying opportunities for upselling our services.Key Responsibilities :&middot; Manage and nurture client accounts, ensuring high levels of customer satisfaction.&middot; Develop a deep understanding of our software solutions and call center services to provide tailored support to clients.&middot; Identify opportunities for upselling and cross-selling, contributing to revenue growth.&middot; Demonstrate a willingness to learn about our software solutions and call center services to provide exceptional service.&middot; Collaborate with internal teams to ensure seamless service delivery and client success.&middot; Prepare and present account performance reports and strategic account plans.&middot; Address client inquiries and resolve issues promptly and professionally.Qualifications :&middot; Bachelor&rsquo;s degree in Business, Marketing, or a related field.&middot; 1 year Proven experience in account management, preferably in a call center or software solutions environment.&middot; Proven experience in a client-facing role , a hardworking attitude is essential.&middot; A strong desire to learn and develop within the account management field&middot; Strong communication and interpersonal skills, with the ability to build rapport with clients.&middot; Excellent problem-solving abilities and a proactive approach to client needs.&middot; Ability to work independently and as part of a team.&middot; Ability to tackle challenges with determination and a positive mindsetIf you are passionate about client success and ready to make an impact, we would love to hear from you! Please send your resume to [mmanadily@mssolutions.com.sa] with the subject line &quot;Account Manager Application &ndash; [Your Name].&quot;Pay: ﷼3,000.00 - ﷼4,000.00 per monthWork Location: In person

Sales Executive

Gleeds

<div></div><div><ul><li><div><div><div>About this opportunity
<div><ul><li>Associate Director</li>
<li>Pre contract Quantity Surveying services</li>
<li>Riyadh, Saudi Arabia</li>
<li>Buildings &amp; Real Estate construction</li>
</ul></div>Gleeds in the Kingdom of Saudi Arabia has an exciting career opportunity, supporting a number of iconic programs across the Kingdom. We are seeking a pre contract specialist MRICS qualified Quantity Surveying professional with a real passion for pre contract services, who wants to develop their career in a personable and professional environment.
<div>Key Responsibilities
</div><div>Responsibilities include but are not limited to:
<ul><li>Delivering pre contract cost management services from concept design through detailed design</li>
<li>Managing commissions to deliver high quality services and deliverables in accordance with the Gleeds procedures.</li>
<li>Positively engaging with Clients and developing, growing and maintaining Client relationships</li>
<li>Cost Planning, Estimating</li>
<li>Value Engineering</li>
<li>Bills of Quantities</li>
<li>Advising on and implementing procurement strategies.</li>
<li>Preparing tender documentation and managing the tender process, including designing tender marking schemes.</li>
<li>Producing and presenting reports to Clients.</li>
<li>Advising Directors promptly of any issues that have arisen, or that might arise, on projects</li>
</ul></div></div></div></div></li><div></div><li><div><div><div>Who we&rsquo;re looking for:
Experience, Knowledge and Key Skills
<div><div><ul><li>MRICS Chartered</li>
<li>Expert knowledge and practical experience of pre contract cost management</li>
<li>15+ years post graduate experience in all aspects of quantity surveying</li>
<li>3+ years&rsquo; experience in Saudi Arabia</li>
<li>3+ years&rsquo; experience with a top QS consultancy organisation</li>
<li>Experience of building projects and major mixed use developments</li>
<li>Practical knowledge of construction procurement strategies, including tendering and contract strategies.</li>
<li>Clear and effective communication skills - both oral and written</li>
</ul></div>Qualifications
</div><div><ul><li>Degree in Quantity Surveying
</li><li>MRICS or equivalent chartered status
</li><li>Native English level written and oral skills</li>
<li>Arabic desirable</li>
<li>Transferable Iqama</li> 
</ul></div></div></div></div></li><li><div><div><div>Be part of the extraordinary
Every day at Gleeds, we influence the way people around the world live, work and travel. Delivering on the world&rsquo;s most iconic projects for globally renowned clients, our teams solve complex problems that shape the future of the built environment.
One of the qualities we value in people, is the ability to think creatively about the solutions we offer to clients. With over 80 offices spanning the Americas, Europe, MENA and Asia Pacific our ability to innovate and improve is a product of the varied backgrounds and experience of our people. We welcome new perspectives and ideas.
Above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, our aspiration is to leave a positive legacy for people and local communities, whilst living and breathing our three core values:
<ul><li>We&rsquo;re committed to our clients and our people</li>
<li>We&rsquo;re creative and realistic</li>
<li>We combine professionalism with personality</li>
</ul><div><div>#LI-JS1
 </div><div>#LI-Onsite</div></div></div></div></div></li></ul></div>

Associate Director MRICS

<div>
 
 
 Job Title:
 
 Account Handler &ndash; Health &amp; Benefits
 
 
 
 Location:
 
 Regional Headquarters, Riyadh, Saudi Arabia
 
 
 
 Business Line:
 
 Health &amp; Benefits
 
 
 
 
 
 
 Aon is in the business of better decisions
 
 
 
 At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. Our Health &amp; Benefits team delivers innovative solutions and exceptional service to help our clients manage their employee health, risk, and wellbeing programs.
 
 
 
 
 
 
 What the day will look like:
 
 
 
 
 
 <ul>
 <li>
 Manage and service an assigned portfolio of Health &amp; Benefits clients, ensuring all aspects of client servicing are delivered to the highest standard.
 </li>
 <li>
 Supervise and monitor Account Handlers to ensure deliverables are completed accurately and on time.
 </li>
 <li>
 Review and check all documentation, policies, and invoices prior to submission to clients, confirming sums insured, terms, and conditions agreed with underwriters.
 </li>
 <li>
 Sign off on &ldquo;Know Your Client&rdquo; documentation, basic policy review checklists, and new business acquisition forms, ensuring files comply with Aon&rsquo;s underwriting and compliance policies.
 </li>
 <li>
 Make regular client visits to support client retention and relationship-building strategies.
 </li>
 <li>
 Issue debit/credit notes and invoices to clients promptly and accurately.
 </li>
 <li>
 Monitor claims activity, proactively supporting the Claims Supervisor to ensure timely resolution and settlement.
 </li>
 <li>
 Participate in negotiations and support the Claims Supervisor on large and complex claims to achieve favorable outcomes for clients.
 </li>
 <li>
 Clearly explain policy exclusions, warranties, and special conditions to clients, ensuring thorough understanding and providing written documentation.
 </li>
 <li>
 Ensure Account Handlers set up all renewal, marketing, and new business files in compliance with Aon policy and procedures.
 </li>
 <li>
 Oversee the maintenance and accuracy of filing systems, ensuring all files are managed according to Aon&rsquo;s standards.
 </li>
 <li>
 Collaborate with the Account Manager and Claims Supervisor to deliver seamless client service and drive operational excellence.
 </li>
 <li>
 Maintain up-to-date knowledge of Health &amp; Benefits insurance products, regulatory requirements, and market developments in Saudi Arabia.
 </li>
 <li>
 Demonstrate commitment to Aon&rsquo;s values of integrity, respect, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Requirements of the Role:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in insurance, Risk Management, or a related field.
 </li>
 <li>
 Minimum 5 years&rsquo; experience in insurance account handling, with at least 3 years in Health &amp; Benefits or employee benefits.
 </li>
 <li>
 IFCE certification is required.
 </li>
 <li>
 Ability to travel locally for client visits as required.
 </li>
 <li>
 Fluent in Arabic is required.
 </li>
 <li>
 English professional level is required.
 </li>
 <li>
 Proficiency in insurance administration systems, CRM platforms, and Microsoft Office, especially Excel is required.
 </li>
 <li>
 CII certificate (preferred).
 </li>
 <li>
 Strong technical knowledge of health insurance products, policy administration, claims management, and regulatory compliance (SAMA, CCHI).
 </li>
 <li>
 Excellent client servicing, relationship management, and communication skills.
 </li>
 <li>
 High attention to detail, organizational skills, and ability to manage multiple priorities.
 </li>
 <li>
 Strong leadership and team supervision abilities.
 </li>
 <li>
 Commitment to personal and professional development through continuous learning.
 </li>
 </ul>
 
 
 
 
 
 KSA HR Statement
 
 
 
 All applications and employment will be processed in accordance with the labor laws and regulations of the Kingdom of Saudi Arabia. Employment contracts, compensation, benefits, and working hours will comply with Saudi labor law and internal company policies. Selected candidates will be required to provide all necessary documentation, including national ID and academic certificates, as per regulatory requirements. Aon supports the professional growth and development of Saudi talent and is committed to providing a positive, respectful, and compliant work environment.
 
 
 
 
 
 
 How we support our colleagues
 
 
 
 Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued. We foster an inclusive work environment that celebrates diverse perspectives and supports your wellbeing and career aspirations.
 
 
 
 
 
 
 About Aon
 
 
 
 Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
 
</div>

Account Handler

Louis Vuitton

<div>
 
 About The Job
 
 
 
 Ensure back-of-house efficiency through accurate stock management and administrative coordination, enabling store teams to maximize time with clients and deliver a seamless client experience aligned with Maison standards.
 
 
 Job responsibilities
 
 
 
 Stock Management
 
 
 
 <ul>
 <li>
 Maintain accurate and well-organized stockrooms for product and packaging.
 </li>
 <li>
 Manage deliveries, replenishment, and product availability on the sales floor.
 </li>
 <li>
 Coordinate with Supply Chain to respond to client needs through MPR processes.
 
 
 </li>
 </ul>
 
 Administration &amp; Operations
 
 
 
 <ul>
 <li>
 Manage vendor contracts, store maintenance, and supplies.
 </li>
 <li>
 Liaise with HR administration and payroll for timesheets and documentation.
 </li>
 <li>
 Support workforce planning aligned with traffic and commercial needs.
 </li>
 <li>
 Handle expense reimbursements and follow internal audit guidelines.
 
 
 </li>
 </ul>
 
 After-Sales Support
 
 
 
 <ul>
 <li>
 Manage repairs and after-sales requests with a client-centric approach.
 </li>
 <li>
 Ensure quality issues are properly followed up.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 Experience in stock, operations, or retail administration.
 </li>
 <li>
 Highly organized with strong attention to detail.
 </li>
 <li>
 Reliable, structured, and service-oriented.
 </li>
 <li>
 Comfortable working cross-functionally in store environments.
 
 
 </li>
 </ul>
 Reference LVM32753
</div>

Stock Controller

Alexander Lyons Solutions

<div>
 
 ALS are proudly acting as a retained growth partner for a multinational creative and marketing agency. New markets, new hires, bags of opportunity and with awesome people.!
 
 
 They have some of the best creative, commercial and leadership teams in the market.
 
 
 
 
 
 Their expansion is real.
 
 
 
 
 
 Be part of this.
 
 
 
 
 
 
 
 Job Specifics
 
 
 
 <ul>
 <li>
 Job Title: Senior Account Executive
 </li>
 <li>
 Seniority: Junior/Mid-Level - 2-4 yrs Experience in marketing / digital / creative / communications agency
 </li>
 <li>
 Department: Client Servicing
 </li>
 <li>
 Reporting to: Account Director
 </li>
 <li>
 Location: Riyadh, Saudi Arabia
 </li>
 <li>
 Working Week: Sunday&ndash;Thursday, 9am - 6pm
 </li>
 <li>
 Work Setup: Remote, with 3 days working from Clients HQ - Riyadh
 </li>
 <li>
 Salary - 16,200SAR to 18,400SAR/ month
 </li>
 </ul>
 
 
 
 
 
 
 Job Summary
 
 
 
 
 The group is looking for a Senior Account Executive to join the Client Servicing team and support one of their most important regional accounts.
 
 
 
 
 
 This is not a traditional account management role focused only on client servicing. It is a project management-led position at the core of delivery, where structure, clarity, and operational excellence are just as important as client relationship building.
 
 
 
 
 
 The role requires someone who can take complex briefs across multiple channels, ranging from OOH and digital to internal and corporate communications and translate them into clear, structured, and unambiguous inputs for the creative and production teams.
 
 
 
 
 
 You will act as the operational backbone of the account, ensuring that all work moves seamlessly across disciplines, timelines are respected, and internal teams are always working from well-defined, precise briefs.
 
 
 
 
 
 This is a high-accountability role for someone who is detail-driven, structured in thinking, and comfortable operating in a fast-paced, multi-stakeholder environment.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Build strong, genuine relationships with clients, becoming their go-to partner and trusted advisor.
 </li>
 <li>
 Maintain proactive, clear, and consistent communication so clients always feel supported, informed, and valued.
 </li>
 <li>
 Lead client meetings, presentations, and key check-ins with confidence and professionalism.
 </li>
 <li>
 Coordinate the delivery of work across strategy, digital, creative, and communications, ensuring all outputs are high-quality, on-brand, and aligned with client objectives.
 </li>
 <li>
 Keep projects running smoothly by managing timelines, budgets, and deliverables, and anticipating challenges before they arise.
 </li>
 <li>
 Track performance, analyse results, and provide actionable insights that help clients grow and succeed.
 </li>
 <li>
 Identify opportunities to add value and strengthen partnerships through innovative ideas and solutions.
 </li>
 <li>
 Support the Account Manager/Director in pitches, new business opportunities, and strategic initiatives.
 </li>
 <li>
 Prepare polished reports and maintain organised records for all client work, demonstrating diligence and attention to detail.
 </li>
 <li>
 Demonstrate initiative, adaptability, and a &ldquo;go above and beyond&rdquo; mindset in all aspects of client service and teamwork.
 </li>
 </ul>
 
 
 
 
 
 
 Skills and Requirements
 
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills, confident leading client conversations, meetings, and presentations.
 </li>
 <li>
 Experience in project management within agency environments, especially across integrated campaigns
 </li>
 <li>
 Proactive problem-solver who can anticipate client needs, spot challenges early, and keep projects running smoothly.
 </li>
 <li>
 Comfortable coordinating with cross-functional teams (creative, strategy, media, production) to ensure quality and alignment.
 </li>
 <li>
 A partnership mindset, always looking for ways to add value, strengthen relationships, and identify growth opportunities within accounts.
 </li>
 <li>
 
 Native or fluent Arabic, confident in Saudi dialect;
 
 excellent written and verbal communication.
 </li>
 </ul>
 
 
 
 
 
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience within energy, government or B2B sectors
 </li>
 <li>
 Experience working on high-volume or fast-moving accounts where efficiency and accuracy directly impact output quality
 </li>
 <li>
 Strong exposure to workflow management tools and structured delivery systems (e.g. timelines, trackers, job numbers, resource planning)
 </li>
 </ul>
 
 
 
</div>

Senior Account Executive

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 As a member of our Client Capabilities Office in Riyadh, you will join our Centre of Procurement Excellence for Operations.
 
 
 In this role, you will contribute to our rapidly growing procurement service line, assisting organizations in building competitive advantage through world-class purchasing and supply management capabilities. Your work will be centered on creating sustainable impact, which is the key metric by which we measure our success.
 
 
 You will engage in end-to-end optimization efforts aimed at total value capture. This includes activities such as strategic sourcing, global sourcing, supplier collaboration and innovation, procure-to-pay processes, organization design, and capability building. Your contributions will span a variety of industry sectors, with a particular focus on Banking &amp; Financial Services, Basic Materials, Consumer Goods, Retail, Pharmaceuticals, and Travel, Transport &amp; Logistics.
 
 
 Over the past five years, we have successfully completed more than 2,300 procurement engagements across the globe and in various industries. You will play a crucial role in continuing this legacy of excellence and innovation in procurement.
 
 
 You will bring your industry purchasing experience to the Centre of Procurement Excellence for the Operations practice.
 
 
 Your primary role will focus on client service in the EEMA region, this is a global role involving cross-geography and cross-industry work, ideal for those aiming to become experts in the procurement domain. While in this role there will be extensive travel to client locations.
 
 
 You will mostly work on client engagements by driving a workstream for specific categories. You will provide short-term support to Client Serving Teams by delivering key insights on content-focused questions, such as spend analysis, TCO/should-cost modeling, contract analysis, supplier identification, saving idea/lever identification, sourcing strategy development, request for quotes management and analysis, negotiation strategy development, and tracking mechanism development. Additionally, you will support client proposals and other client development activities, bringing relevant knowledge and capabilities to clients.
 
 
 You will also support the development and maintenance of procurement capabilities, including assets, knowledge, tools, fact packs, case studies, and primers.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Bachelor's degree in engineering/technology; master's degree preferred, MBA in operations advantageous
 </li>
 <li>
 3+ years of experience in procurement or consulting
 </li>
 <li>
 Expertise in the following areas: sourcing, supplier management, category management, costing, negotiations and PO management
 </li>
 <li>
 Experience with e-procurement tools (spend analysis, RFQ tools, costing, eAuctions) is advantageous
 </li>
 <li>
 Proficient in Excel, Word, PowerPoint, and relevant analytics/statistical software
 </li>
 <li>
 Strong problem-solving and analytical skills; ability to identify root causes and solutions
 </li>
 <li>
 Solid business knowledge and understanding of economic, financial, and general business concepts
 </li>
 <li>
 Strong interpersonal skills, team player, intellectually curious, excellent communication skills
 </li>
 </ul>
</div>

Knowledge Analyst - Operations & Procurement

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