account management specialist

sales associate

associate / senior associate - consumer experience, ksa Jobs in Riyadh

client services partner

communication associate

client service associate

Jackson Hewitt Tax Service Inc.

<div>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k) matching
 </li>
 <li>
 Bonus based on performance
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Opportunity for advancement
 </li>
 <li>
 Signing bonus
 </li>
 <li>
 Training &amp; development
 
 
 </li>
 </ul>
 We are looking for someone who thrives in a welcoming, customer service-oriented environment with
 
 excellent communication skills
 
 . If you enjoy building strong relationships with clients, then look no further and apply today!
 
 
 Join our team as a
 
 Client Service Associate
 
 and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
 
 
 No matter your work background or experience level, we welcome you to
 
 apply
 
 !
 
 
 
 Perks
 
 
 
 <ul>
 <li>
 Hourly pay + competitive bonus package
 </li>
 <li>
 Flexible Schedule Options &ndash; Work that works for you!
 </li>
 <li>
 Free Identity Theft Protection through ID Watchdog from Equifax
 </li>
 <li>
 Corporate discount program through Avibra
 </li>
 <li>
 Earned Wage Access through ZayZoon
 </li>
 <li>
 Discount and Rewards Marketplace through BenefitHub
 </li>
 <li>
 Opportunities for advancement within the organization or as a tax pro
 </li>
 <li>
 Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
 </li>
 <li>
 Free tax preparation training and PTIN registration
 </li>
 <li>
 Free continuing tax education
 </li>
 <li>
 Enrolled Agent materials and testing reimbursement
 
 
 </li>
 </ul>
 
 What You Need
 
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Experience in a fast-paced retail environment
 </li>
 <li>
 Basic computer proficiency and ability to troubleshoot
 </li>
 <li>
 Prior customer service or sales experience preferred, but not required
 </li>
 <li>
 Willingness to learn and grow in a customer-focused role
 
 
 </li>
 </ul>
 If you're looking for a rewarding opportunity to learn new skills and make an impact,
 
 apply today!
 
 
 
 Compensation: $12.00 per hour
 
 
 Working at Jackson Hewitt
 
 
 Jackson Hewitt is an innovator with nearly 6,000 locations, and we&rsquo;re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
 
 
 Taxes are fun (really!)
 
 
 Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
 
 
 PTIN Certification: Yes
 
 
 By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee&rsquo;s job application process is specific to that franchisee and will not be communicated to any other entity.
</div>

Client Service Associate

NICE ONE

<div>Join Nice One as a Customer Service Representative to deliver outstanding support to our customers, handle inquiries across channels, and help maintain a positive brand experience. This role is open to all candidates and supports diversity and inclusion. The ideal candidate is patient, communicative, and customer-focused with the ability to resolve issues efficiently while representing Nice One professionally.
<h2 class="jobSectionHeader">
Primary Responsibilities &ndash; Provide timely, accurate, and friendly customer support</h2>
<ul>
<li>Respond to customer inquiries via phone, email, chat, and social media in a professional and courteous manner, following company guidelines and tone.</li>
<li>Resolve customer issues and complaints by identifying root causes, proposing solutions, and escalating to appropriate teams when necessary to ensure timely resolution.</li>
<li>Process orders, returns, exchanges, and refunds accurately in the company systems while ensuring adherence to policies and quality standards.</li>
<li>Document customer interactions and maintain detailed, accurate records in the CRM to support follow-up and continuous improvement.</li>
<li>Collaborate with operations, logistics, and store teams to track order status, inventory availability, and delivery exceptions that affect customers.</li>
<li>Provide clear product and service information, including troubleshooting steps, warranty guidance, and service timelines to set accurate customer expectations.</li>
<li>Contribute to knowledge base updates and suggest process improvements based on recurring customer feedback and trends.</li>
<li>Meet individual and team KPIs for response time, resolution rate, customer satisfaction (CSAT), and quality assurance metrics.</li>
<li>Promote a respectful, inclusive customer experience and follow all company policies and local regulations related to customer service.</li>
</ul>
<h3 class="jobSectionHeader">Qualifications and Skills &ndash; Customer-focused with strong communication ability</h3>
<ul>
<li>High school diploma or equivalent; additional training in customer service, communication, or related fields is a plus.</li>
<li>Previous experience in customer service, call center, retail support, or a related role is preferred.</li>
<li>Excellent verbal and written communication skills in Arabic; English proficiency is an advantage for cross-team collaboration and reporting.</li>
<li>Comfortable using CRM systems, ticketing tools, and basic office software (Google Workspace or equivalents).</li>
<li>Strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Empathetic, patient, and able to de-escalate tense situations while maintaining professionalism.</li>
<li>Flexible availability to work shifts including weekends and occasional evenings as required by business needs.</li>
</ul>
<h4 class="jobSectionHeader">Personal Attributes &ndash; Service-oriented, reliable, and collaborative</h4>
<ul>
<li>Customer-first mindset with a friendly, approachable demeanor.</li>
<li>Dependable and punctual, demonstrating integrity and accountability in daily responsibilities.</li>
<li>Team player who supports colleagues and contributes to a positive, inclusive workplace culture.</li>
<li>Adaptable and open to feedback, continuously seeking ways to improve personal and team performance.</li>
<li>Calm under pressure and able to prioritize tasks to meet service-level expectations.</li>
</ul>
<h5 class="jobSectionHeader">Benefits and Work Conditions &ndash; Competitive package and learning opportunities</h5>
<ul>
<li>Competitive salary with performance-based incentives and recognition programs.</li>
<li>Local role with opportunities for career growth within Nice One and training in customer service best practices and systems.</li>
<li>On-the-job training at no cost to employees and ongoing coaching to develop customer care skills.</li>
<li>Employee benefits consistent with company policy and local labor regulations.</li>
<li>An inclusive workplace that values diversity and equal opportunity for all applicants.</li>
</ul>
<h6 class="jobSectionHeader">How to Apply &ndash; Join Nice One&rsquo;s customer support team</h6>

If you are a dedicated customer service professional or motivated candidate ready to support customers and contribute to an exceptional brand experience, submit your CV through our online recruitment portal. Please include your city of residence, relevant customer service experience, and availability. We welcome applicants from all backgrounds and look forward to reviewing your application.</div>

Customer Service Representative

Giant of Nature Organic & Natural Products Ltd.

Job SummaryGiant of Nature Wellness Ltd. is seeking a friendly and customer-focused Customer Service Representative to join our team in Riyadh. The successful candidate will be responsible for handling customer inquiries, providing product information, and ensuring a high level of customer satisfaction. This role is ideal for individuals who enjoy helping customers and working in a fast-paced retail or wellness environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and in-person interactions</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Maintain records of customer interactions and transactions</li><li>Assist customers with orders, returns, and product inquiries</li><li>Coordinate with internal teams to ensure customer needs are met</li><li>Follow up with customers to ensure satisfaction</li></ul>Requirements / Qualifications<ul><li>Previous experience in customer service or a related role preferred</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities and a customer-first mindset</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with Microsoft Office</li><li>Fluency in English (Arabic is preferred)</li><li>Must be based in Saudi Arabia or willing to relocate</li></ul>Compensation and BenefitsSalary: SAR 3,500 &ndash; SAR 5,500 per month (depending on experience)Benefits:<ul><li>Paid annual leave</li><li>End-of-service benefits as per Saudi Labor Law</li><li>Training and development opportunities</li><li>Supportive and collaborative work environment</li><li>Career growth opportunities</li></ul>Application ProcessInterested candidates are invited to submit their updated CV along with a brief cover letter outlining their customer service experience and interest in the role.Only shortlisted candidates will be contacted.Job Type: Full-timePay: ﷼3,500.00 - ﷼5,000.00 per monthWork Location: In person

<div>WSP in the Middle East are seeking an experienced Associate Director &ndash; Aviation to be based in Riyadh, Saudi Arabia. The role supports the Aviation Director in leading the sector&rsquo;s strategic growth, operational excellence, and project delivery across the Kingdom.
The Associate Director will play a key role in business development, key client relationships, sector capability building, and oversight of major aviation projects, while ensuring quality, compliance, and alignment with WSP&rsquo;s strategic objectives. The role also contributes to innovation, best practices, and continuous improvement across aviation programmes.</div>
 <div>Strategic Leadership &amp; Sector Support
<ul><li>Support the Aviation Director in driving the strategic growth and positioning of the aviation sector in KSA.
</li><li>Contribute to sector planning, market analysis, and identification of new aviation opportunities.
</li>Assist in shaping sector strategy in line with regional priorities, client needs, and WSP objectives. 
<li>
</li></ul>Business Development &amp; Client Engagement
<ul><li>Support and contribute to business development activities, including pursuits, bids, and client presentations.
</li><li>Develop and maintain strong relationships with key aviation clients, authorities, and stakeholders.
</li>Provide senior input into proposals, fee strategies, and technical positioning. 
<li>
</li></ul>Project Oversight &amp; Delivery Excellence
<ul><li>Provide oversight and strategic input on select major aviation projects, ensuring delivery excellence.
</li><li>Ensure projects meet quality, safety, compliance, and contractual requirements.
</li>Support project teams in managing risks, resolving issues, and achieving programme objectives. 
<li>
</li></ul>Technical Excellence &amp; Capability Development
<ul><li>Promote best practices, innovation, and continuous improvement across aviation programmes.
</li><li>Support development of sector capability, including mentoring of senior staff and talent development.
</li>Contribute to knowledge sharing, lessons learned, and technical leadership within the aviation community. 
<li>
</li></ul>Governance &amp; Quality Assurance
<ul><li>Ensure alignment with internal governance, operational procedures, and client expectations.
</li><li>Support assurance reviews, independent checks, and senior-level decision making where required.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree in Engineering, Architecture, Aviation, or a related discipline.
</li><li>Master&rsquo;s degree or professional chartership is desirable.
</li><li>15+ years&rsquo; experience in the aviation or infrastructure sector, with significant exposure to large-scale aviation programmes.
</li><li>Proven experience supporting or operating at senior leadership level (Associate Director / Director / Senior Manager).
</li><li>Strong Middle East experience, preferably Saudi Arabia (KSA).
</li><li>Skills &amp; Competencies
</li><li>Strong understanding of aviation sector clients, delivery models, and regulatory environments.
</li><li>Proven ability to manage senior stakeholders and client relationships.
</li><li>Commercial awareness with experience supporting bids, negotiations, and strategic pursuits.
</li><li>Strong leadership, communication, and decision-making skills.</li></ul></div>

Aviation Associate Director

Forsyth Barnes

<div>
 
 
 Job Title:
 
 Associate Director &ndash; Accounting Advisory (Financial Services)
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Contact:
 
 James.Howe@ForsythBarnes.com
 
 
 
 
 
 
 Overview
 
 
 
 A leading, high-growth consulting platform is looking to hire an experienced Associate Director to support the expansion of its Financial Services practice in Saudi Arabia.
 
 
 
 
 
 This is a senior, client-facing role combining technical accounting advisory, stakeholder leadership, and business development, working with major banking and financial services clients across the region.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead accounting advisory engagements across banking, insurance, and investment clients
 </li>
 <li>
 Provide technical expertise on IFRS standards (including IFRS 9, 17, 7, 10, 16) and regulatory reporting
 </li>
 <li>
 Advise on complex financial transactions, reporting challenges, and transformation programmes
 </li>
 <li>
 Build and manage senior stakeholder relationships within Financial Services
 </li>
 <li>
 Drive business development activity, including proposals, pitches, and client acquisition
 </li>
 <li>
 Oversee multiple engagements, ensuring quality delivery and efficient execution
 </li>
 <li>
 Collaborate with global teams to deliver integrated, tech-enabled solutions
 </li>
 <li>
 Mentor and develop junior team members
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 10&ndash;14 years&rsquo; experience in
 
 accounting advisory, audit, or financial reporting
 
 </li>
 <li>
 Strong
 
 Financial Services exposure (banking clients essential)
 
 </li>
 <li>
 Background in a
 
 Big 4 or leading consulting firm
 
 </li>
 <li>
 Deep knowledge of
 
 IFRS and regulatory frameworks
 
 </li>
 <li>
 Proven
 
 business development and client ownership experience
 
 </li>
 <li>
 Existing
 
 network within Saudi Arabia
 
 </li>
 <li>
 Professional qualification (CA / ACCA / CPA or equivalent)
 </li>
 <li>
 Arabic is advantageous
 </li>
 <li>
 Saudi National preferred
 </li>
 </ul>
</div>

Associate Director (Ref: 196343)

Accenture

<div>Intern &ndash; Technology (SAP) 
Level: Intern / New Associate 
Location: Riyadh, Saudi Arabia 
Service Line: Accenture Technology<h2 class="jobSectionHeader">
About Accenture</h2>
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, technology, operations, and digital. We help organizations accelerate innovation, improve performance, and deliver lasting value by combining deep industry expertise with advanced technologies.<h2 class="jobSectionHeader">
About the Role</h2>
As an Intern (New Associate) within Accenture Technology &ndash; SAP, you will support project teams delivering SAP-enabled solutions for leading organizations across industries. You will gain hands-on exposure to SAP platforms and enterprise transformation programs while learning how technology enables business outcomes.
This internship provides a strong foundation in ERP systems, business processes, and technology consulting, preparing you for a future career in SAP or enterprise technology consulting.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Support SAP project teams across implementation, rollout, and support activities</li><li>
Assist in understanding and documenting business requirements and processes</li><li>
Support configuration, testing, and validation activities for SAP solutions</li><li>
Participate in system testing (unit testing, integration testing, user acceptance testing support)</li><li>
Help prepare project documentation and client deliverables</li><li>
Analyze data and assist in issue tracking and resolution</li><li>
Collaborate with functional and technical consultants across different SAP modules</li><li>
Learn and apply Accenture delivery methodologies and tools</li></ul><h2 class="jobSectionHeader">
SAP Areas You May Be Exposed To</h2>
Depending on the project, interns may gain exposure to one or more of the following:<ul><li>
SAP S/4HANA</li><li>
SAP Finance (FI/CO)</li><li>
SAP Supply Chain (MM, SD)</li><li>
SAP Human Capital Management (HCM / SuccessFactors)</li><li>
SAP Analytics and Reporting</li><li>
SAP Integration and Data Migration</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Experience</h2><h3 class="jobSectionHeader">
Required</h3><ul><li>
Currently pursuing or recently completed a Bachelor&rsquo;s degree in:<ul><li>
Information Systems, Computer Science, Engineering, Business, MIS, or related fields</li></ul></li><li>
Strong interest in enterprise systems and technology consulting</li><li>
Basic understanding of business processes (e.g., finance, supply chain, HR)</li><li>
Strong analytical and problem-solving skills</li><li>
Proficiency in Microsoft Excel and PowerPoint</li><li>
Ability to work effectively in a team-oriented environment</li><li>
Fluency in English (Arabic is an advantage)</li></ul><h3 class="jobSectionHeader">
Preferred</h3><ul><li>
Exposure to SAP through coursework, training, or certifications (not required)</li><li>
Basic understanding of ERP concepts</li><li>
Interest in digital transformation and emerging technologies</li><li>
Prior internship or academic project in IT, systems, or business analysis</li></ul><h2 class="jobSectionHeader">
What You&rsquo;ll Gain</h2><ul><li>
Hands-on experience working on real SAP client projects</li><li>
Exposure to large-scale enterprise technology transformations</li><li>
Structured learning, on-the-job training, and mentorship</li><li>
Understanding of how technology supports business operations and strategy</li><li>
A strong entry point into a full-time career in Accenture Technology</li></ul></div>
 
<div><h2 class="jobSectionHeader">Equal Opportunity Statement</h2>
Accenture is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.</div>

SAP New Associate (KSA COOP Internship)

AstroLabs

<div>
 
 
 Who we Are - AstroLabs, the Gulf&rsquo;s leading Business Expansion Platform
 
 
 
 
 
 
 At AstroLabs, we specialize in facilitating high-growth companies' entry into the Saudi and UAE markets. We offer comprehensive growth services including business setup, co-working spaces, and recruitment, alongside programs developed with government and leading private sector partners to strengthen key regional sectors.
 
 
 
 
 
 As the market leader (we&rsquo;ve recently celebrated expanding 850+ companies to the UAE and 600+ companies to KSA), we are on a journey of digitizing this industry - and we&rsquo;d like you to be a part of making this happen!
 
 
 
 
 
 Our culture is
 
 fast
 
 ,
 
 supportive
 
 ,
 
 outcome-oriented
 
 and
 
 driven by curiosity.
 
 
 
 
 
 
 
 Who You Are
 
 
 
 
 
 
 We are in search of a dynamic
 
 Client Relations Associate - HR, PRO, GRO
 
 who thrives on facilitating business growth in the KSA market. Your role will be centered around providing comprehensive HR, PRO, GRO support, ensuring businesses seamlessly transition and operate successfully in the Kingdom. This includes managing government relations, handling client accounts, and driving service enhancements. You will need a blend of analytical prowess, exceptional communication abilities, and a thorough knowledge of the local business landscape. Your dedication will be crucial in sustaining and expanding our client&rsquo;s ventures, making a direct impact on their success and contributing to the realization of Vision 2030.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 
 
 
 
 Operations:
 
 
 <ul>
 <li>
 Liaise with partners and government entities online and in person as required to deliver the post business setup services (e.g. MISA, MC, MOFA, Chamber of Commerce, etc.).
 </li>
 <li>
 Build and maintain relationships to continuously enhance the collaboration.
 </li>
 <li>
 Execute our post business setup services at a high standard. These include but are not limited to renewal of company licenses, issuance and renewal of work permits, visas, iqamas, and sponsorship transfers, Saudization analysis, payroll and insurance assistance etc.
 </li>
 <li>
 Maintain the CRM and all internal systems, ensuring all client data is accurately captured, tracked, and updated regularly.
 </li>
 </ul>
 
 
 
 
 
 Client Management:
 
 
 <ul>
 <li>
 Proactively address client requirements and concerns, ensuring continuous support and high retention rates, while actively seeking feedback to enhance customer satisfaction.
 </li>
 <li>
 Take ownership of client management from onboarding to offboarding.
 </li>
 <li>
 Collaborate with management to escalate operational and client concerns, providing updates, insights, and recommendations as needed.
 </li>
 <li>
 Up-sell to deliver added value to the client and cross-sell to promote products and services from across AstroLabs&rsquo; product line.
 </li>
 </ul>
 
 
 
 
 
 Product Development
 
 
 <ul>
 <li>
 Continuously improve Post Setup offerings to maximize member value and subscription benefits.
 </li>
 <li>
 Proactively suggest service enhancements and new offerings for incubation at AstroLabs, aiming to enhance client experience and expand the post setup business line.
 </li>
 </ul>
 
 
 
 
 
 Your Technical Skills
 
 
 
 
 
 <ul>
 <li>
 You have excellent communication and interpersonal skills (both verbal and written in Arabic and English)
 </li>
 <li>
 You demonstrate great attention to detail.
 </li>
 <li>
 You have strong prioritization, time management, and organizational skills.
 </li>
 <li>
 You&rsquo;re able to manage clients independently and escalate any issues to the management swiftly and effectively.
 </li>
 <li>
 You're a natural &ldquo;people person&rdquo; with drive, enthusiasm and a serious &ldquo;make it happen&rdquo; attitude.
 </li>
 <li>
 You have previous experience in Microsoft Office &amp; Excel
 </li>
 </ul>
 
 
 
 
 
 Your Key Qualifications
 
 
 
 
 
 <ul>
 <li>
 You have previous operations or customer work experience in an outcome-driven, KPI-focused environment in Saudi Arabia.
 </li>
 <li>
 You&rsquo;re ambitious, curious, and enjoy working independently and with a team.
 </li>
 <li>
 You have a passion and track record of achieving results; you&rsquo;re outcome-focused.
 </li>
 <li>
 You are adept at managing and exceeding client expectations.
 </li>
 <li>
 You are well-versed in CRM
 </li>
 <li>
 You&rsquo;re able to demonstrate integrity, dependability, ownership, accountability, self-awareness, work ethic, and empathy.
 </li>
 <li>
 You&rsquo;re able to be a brand ambassador for AstroLabs and represent the business and our values while interfacing with clients and colleagues.
 </li>
 </ul>
 
 
</div>

Client Relations Associate - HR, PRO, GRO

Explore 1016+ Client service associate in Riyadh this April. Find roles across top companies and apply now to boost your career.

1016 client service associate jobs In Riyadh

Client Service Associate

Customer Service Representative

Customer Service Representative

Aviation Associate Director

Associate Director (Ref: 196343)

SAP New Associate (KSA COOP Internship)

Client Relations Associate - HR, PRO, GRO