account executive

customer service representative Jobs in Islamabad

customer service representative

client success manager – 1 Jobs in Islamabad

client success manager – 1

commercial development representative Jobs in Islamabad

commercial development representative

sales representative

client service representative

Zones

<div>Description 
 
 
Company Overview: 
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer. 
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
What will you bring to the team:
REQUIRED EXPERIENCE:<ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 05:00 AM (Pk time)</div>

Customer Service Representative

Enrichers Investment Group

Must Have QualificationsMinimum Bachelor's degree in finance, marketing, business, economics, or a related field.Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) will be preferredWho Are We?Enrichers Investment Group (EIG) is a leading investment firm in Pakistan. We specialize in forming strategic investment consortiums across diverse sectors like financial instruments, physical trade, real estate, agriculture, and tourism &amp; hospitality.Our subsidiary, Enrichers Private Limited (EPL), is a corporate member of PMEX, operating in major exchanges like NYMEX, NYSE, PSX, and PMEX.What We Offer?&middot; 24/5 Client Support: We prioritize client satisfaction with round-the-clock assistance.&middot; Data-Driven Decisions: Our services are customized, transparent, and backed by in-depth knowledge.&middot; Cutting-Edge Technology: We empower investors with tech-driven trading capabilities.&middot; Tailored Investment Strategies: We craft personalized plans to achieve client's financial goals.Role Overview: We are seeking a driven and energetic Client Service Representative to join our growing team. You will be the first point of contact for our valued clients, providing exceptional service and ensuring their satisfaction. This is a fast-paced environment where you will thrive on building relationships and exceeding client expectations.Job Responsibilities:&middot; Respond to client inquiries via phone, email, and chat in both Urdu and English&middot; Proactively identify and resolve client issues in a timely and professional manner&middot; Provide accurate and up-to-date information to clients regarding our services&middot; Stay informed on market trends to communicate their impact on client portfolios&middot; Build and maintain positive relationships with clients&middot; Document all client interactions and maintain accurate records&middot; Escalate complex issues to the appropriate team&middot; Contribute to a positive and energetic team environment&middot; Uphold company policies and proceduresCompetencies Required:&middot; Minimum 1 year of experience in business, marketing or related fields&middot; Fluency in Urdu and English (written and verbal)&middot; Excellent communication and interpersonal skills&middot; Strong telephone etiquette with a clear, pleasant, and energetic voice&middot; Proven ability to multi-task, prioritize, and manage time effectively&middot; Ability to work independently and as part of a team&middot; A positive and professional demeanor&middot; Understanding of financial markets conceptsWhy Join Us?&middot; Launch your career with a leading investment group managing a diverse portfolio.&middot; Benefit from a comprehensive training program and ongoing professional development.&middot; Gain exposure to various facets of the financial and investment industry.&middot; Build a rewarding career with potential for advancement within the company.Growth Path:This role provides a launchpad for your financial services career, equipping you to empower clients with market insights.Benefits and Rewards:&middot; Competitive salary and lucrative commission structure&middot; Build a long-lasting career with ample professional development&middot; Access free ongoing training programs and certifications&middot; Enjoy a comprehensive benefits package including meals, exciting trips &amp; rewards, and various leave options - Annual, Sick, Casual, Hajj/ Umrah and Marriage LeavesJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Evening Shift) - Males Only

DAVIS PHARMACEUTICALS PVT LTD

A well-known Aesthetic/Skincare/Derma company situated at Islamabad is looking for a highly motivated &amp; self-driven &ldquo;Customer Service Representative (CSR) &rdquo; to be based at Head Office (Islamabad &amp; Rawalpindi).Main Job Responsibilities<ul><li>Handle inbound calls, emails, and live chat queries.</li><li>Guide customers on subscription process, product usage, and dermatologist sessions.</li><li>Record feedback and complaints for improvement.</li><li>Maintain high satisfaction and retention levels.</li></ul>Key Skills:<ul><li>Communication, empathy, problem-solving, CRM tools.</li></ul>Apply now with your CV clearly marked with the position applied for.Cell : +92 335 5131356Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

ProtoCall Outsource

Job Overview:We are looking for a Customer Service Representative to join our team and be the first point of contact for our customers. In this role, you will handle incoming calls from customers, assist with booking taxis, provide real-time support, and troubleshoot any technical or service-related issues they may have.Your goal will be to deliver excellent customer experiences by efficiently handling queries, resolving concerns, and ensuring customer satisfaction at every touchpoint.Key Responsibilities:<ul><li>Answer incoming calls promptly and professionally from customers needing taxi services</li><li>Assist customers with booking, modifying, or canceling taxi rides</li><li>Provide information about services, pricing, wait times, and estimated arrival times</li><li>Handle technical inquiries related to app usage, booking errors, or account access issues</li><li>Resolve customer complaints and service-related issues with a customer-first attitude</li><li>Escalate complex or unresolved issues to the appropriate department when needed</li><li>Maintain accurate call logs and customer interaction records</li><li>Follow company communication guidelines and policies consistently</li><li>Work as part of a team to ensure high-quality service and customer satisfaction</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional training in customer service is a plus</li><li>Previous experience in a customer service or call center role preferred and will enable higher salaries.</li><li>Excellent verbal communication and active listening skills</li><li>Ability to remain calm and empathetic under pressure</li><li>Basic technical knowledge to assist with app-related inquiries</li><li>Familiarity with taxi or transport services is an advantage</li><li>Availability to work flexible hours, including evenings, weekends, or holidays if required</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Training and support to help you succeed</li><li>Friendly and collaborative work environment</li><li>Opportunity to grow within the company -- Frequent increments</li><li>Generous bonuses</li></ul>NO REMOTE JOB FACILITIES AVAILABLEJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs90,000.00 per monthExperience:<ul><li>Customer Service Representative: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative for UK base Taxi Companies

Medsol Tech

<div>
 
 
 This is a full-time on-site role located in Rawalpindi for a Customer Service Specialist at Medsoltech. The Customer Service Representative will handle incoming calls and emails, resolve customer inquiries and issues, provide product and service information, and ensure customer satisfaction.
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Respond to Customer Inquiries: Address customer questions, concerns, and requests via phone, email, chat, or social media promptly and professionally
 </li>
 <li>
 Resolve Issues: Troubleshoot problems and resolve customer complaints in a timely and efficient manner
 </li>
 <li>
 Provide Product Information: Assist customers with product knowledge, usage instructions, and technical support
 </li>
 <li>
 Document Interactions: Maintain accurate records of customer interactions, feedback, and resolutions in the company's customer management system
 </li>
 <li>
 Collaborate with Teams: Work closely with internal teams (sales, product development, technical support) to resolve complex issues and improve customer experience
 </li>
 <li>
 Follow Up: Ensure customer issues are fully resolved by following up on open cases and escalating when necessary
 </li>
 <li>
 Adhere to Policies: Follow company policies and guidelines when handling customer interactions and ensure compliance with service level agreements (SLAs)
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Customer Service Representatives and Customer Support experience
 </li>
 <li>
 Skills in Customer Satisfaction and Customer Service
 </li>
 <li>
 Knowledge of Customer Experience management
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proficiency with computer systems
 </li>
 <li>
 Previous experience in a similar role is a plus
 </li>
 <li>
 High school diploma or equivalent, Bachelor's degree preferred
 </li>
 </ul>
 
 
 
</div>

Patient Service Representative

Think Higher Consultants

We are looking for a Customer Relation Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Key Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Awami Financial (Private) Limited

We are looking for friendly and customer-focused Customer Service Representatives to join our team. You will be the first point of contact for our customers, helping them with questions, solving problems, and making sure they have a smooth experience with our financial services.Key Responsibilities:<ul><li>Handle inbound and outbound calls, chats, and emails professionally.</li><li>Assist customers with account-related queries, transactions, and troubleshooting.</li><li>Provide accurate product and service information.</li><li>Resolve customer complaints in a timely and efficient manner.</li><li>Maintain records of interactions and transactions.</li><li>Escalate complex issues to the relevant departments.</li><li>Achieve set targets for call handling, customer satisfaction, and service quality.</li></ul>Requirements:&middot; Previous call center or customer service experience.&middot; Strong communication skills.&middot; Ability to handle high-volume calls while maintaining professionalism.&middot; Basic knowledge of financial services, mobile apps, or digital payments.&middot; Problem-solving mindset with patience and empathy.&middot; Proficiency in MS Office and CRM software is a plus.&middot; Minimum Intermediate (Bachelor&rsquo;s preferred).Job Type: Full-timePay: Rs37,500.00 - Rs45,000.00 per monthWork Location: In person

Explore 342+ Client service representative in Islamabad this October. Find roles across top companies and apply now to boost your career.

342 client service representative jobs IN Islamabad

Customer Service Representative

CSR (Evening Shift) - Males Only

Customer Service Representative (CSR)

Customer Service Representative for UK base Taxi Companies

Patient Service Representative

Customer Service Representative

Customer Service Representative