client acquisition specialist Jobs in Islamabad

client acquisition specialist

client success manager – 1 Jobs in Islamabad

client success manager – 1

sales consultant

associate, client support Jobs in Islamabad

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associate, client support (ciq)

client success specialist

Truck it in

<div><div><div>About the role</div><div> 
We are in search of a Customer Success Specialist who will serve as the primary point of contact for clients, ensuring their inquiries and technical issues are resolved efficiently. This role focuses on enhancing client satisfaction and maintaining long-term relationships.</div> 
What You Will Do: 
<ul><li><div>Handle incoming calls, emails, and chat inquiries from Clients, providing accurate information and timely technical assistance.</div></li> 
<li><div>Basic understanding of our product to troubleshoot Clients&rsquo; issues.</div></li> 
<li><div>Accurately document, track, and monitor Clients&rsquo; issues to guarantee prompt resolution and high service quality.</div></li> 
<li><div>Manage and prioritize multiple Clients&rsquo; requests to deliver a seamless Client experience.</div></li> 
<li>Collaborate with cross-functional teams to share client insights, feedback, and updates, ensuring alignment across departments for consistent service delivery.</li> 
</ul>What We Are Looking For: 
<ul><li><div>Excellent verbal and written communication skills in English, with the ability to explain technical information clearly and professionally.</div></li> 
<li><div>Up to 2 years of experience in technical Client service or helpdesk support, with a strong passion for helping clients and solving problems.</div></li> 
<li><div>Proficiency with website and CRM applications, along with a solid working knowledge of Microsoft Office tools.</div></li> 
<li><div>Ability to remain calm under pressure, troubleshoot effectively, and manage multiple client requests simultaneously.</div></li> 
<li><div>Proven ability to track, resolve, and follow up on Clients&rsquo; issues while maintaining confidentiality and professionalism at all times.</div></li> 
<li>Prior experience in software sales and support, banking, medical billing, and insurance industries will be preferred.</li> 
</ul><div>How We&rsquo;ll Support You:</div> 
<div></div> 
<div>We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. We are committed to providing equal employment opportunities and are excited to hear from you. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.</div></div></div>

Customer Success Specialist

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple,
Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource
coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
What you&rsquo;ll do as the Customer Success Manager 2:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and manage the customer service experience, Act as the primary point of contact for customer escalations.</li><li>
Creating quotations, processing sales orders, responding to RFQs.</li><li>
Deal Registrations for major OEMs.</li><li>
Maintaining and updating customer price books.</li><li>
Own overall operational account(s) health</li><li>
Internal reporting to ensure key SLA and metrics are being met.</li><li>
Conduct operationally focused business reviews routinely with Account manager and Client.</li><li>
Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards</li><li>
Listen for customer pain points and coordinate the appropriate resources to alleviate.</li><li>
Manage issue resolution and risk mitigation.</li><li>
Provide quick resolution to client concerns.</li><li>
Coordinate with internal operational teams to minimize risks.</li><li>
Performance Management</li></ul> 
<ul><li>
Measure the success of each client-facing process.</li><li>
Ensure support consistency across assigned accounts.</li><li>
Measure performance against SLAs</li><li>
Measure the success of each client-facing process.</li><li>
Own and manage the client operational relationship.</li><li>
Consistent engagement with key operational contacts at the client</li><li>
Understanding of client&rsquo;s needs and Zones operational offerings</li><li>
Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.</li><li>
Ensuring any client-related issues are properly addressed to the satisfaction of the client.</li><li>
Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.</li><li>
Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.</li><li>
Ensure account documentation is up to date and accurate.</li><li>
Identify opportunities for account development.</li><li>
Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.</li><li>
Drive account entanglement through the expansion of operational offerings</li><li>
Manage issue resolution and risk mitigation.</li><li>
Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.</li><li>
Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.</li><li>
Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.</li></ul>
What you will bring to the team:<ul><li>
3 years of customer service and/or account management experience</li><li>
Familiarity with order fulfillment, corporate purchasing</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.</li><li>
Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.</li><li>
Excellent verbal and written communication skills</li><li>
Experience presenting to top-tier clients.</li></ul> 
<ul><li>
Ability to work with little or no supervision.</li></ul> 
 Zones offers a comprehensive Benefits package 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job timings: 2:00 PM to 10:30 AM (Pk time)</div>

Client Success Manager – 2

Prime System Solutions

<div>
 The Client Solutions Specialist is responsible for preparing accurate and competitive quotes for IT products, services, agreements, and renewals. They will work closely with sales, client strategy, procurement, and architecture departments to gather relevant information to understand the requirements and provide comprehensive pricing information. The role requires strong analytical skills, attention to detail, and excellent communication abilities to effectively collaborate with internal and external stakeholders.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Prepare accurate and detailed quotes for products/services based on customer requirements, pricing guidelines, and company policies
 </li>
 <li>
 Collaborate with client strategy, procurement, architecture, product managers, and other internal stakeholders to gather necessary information for creating quoting and maintaining quoting templates
 </li>
 <li>
 Analyze customer requests, specifications, and pricing structures to determine the appropriate pricing strategy
 </li>
 <li>
 Maintain a comprehensive and up-to-date database of pricing information, product catalogs, and relevant documents
 </li>
 <li>
 Review and validate quotes for accuracy, completeness, and adherence to company policies and pricing guidelines
 </li>
 <li>
 Coordinate with various departments to ensure smooth quote approval
 </li>
 <li>
 Communicate with customers to address inquiries, clarify requirements, and provide necessary information related to quotes
 </li>
 <li>
 Monitor and track quote status, follow up on pending quotes, and provide timely updates to other teams
 </li>
 <li>
 Continuously identify opportunities for process improvement, streamline workflows, and enhance efficiency in the quoting process
 </li>
 <li>
 Contribute to client documentation with accuracy and ensure data integrity.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years Customer Service Representative experience, required
 </li>
 <li>
 Associate or bachelor's degree or equivalent real-world experience
 </li>
 <li>
 Strong analytical skills with the ability to interpret and analyze complex pricing structures and customer requirements
 </li>
 <li>
 Excellent attention to detail and accuracy, ensuring that quotes are accurate and comply with company policies
 </li>
 <li>
 Proficient in using quoting software, CRM systems, and Microsoft Office suite (Excel, Word, PowerPoint)
 </li>
 <li>
 Exceptional organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines
 </li>
 <li>
 Effective communication skills, both verbal and written, to collaborate with internal teams and communicate with customers professionally
 </li>
 <li>
 A proactive and self-motivated mindset, with the ability to work independently and as part of a team
 </li>
 <li>
 Knowledge of sales processes, pricing strategies, and customer relationship management is a plus
 </li>
 <li>
 High level of integrity and commitment to maintaining confidentiality when handling sensitive pricing and customer information
 </li>
 </ul>
</div>

Client Solutions Specialist

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Client Success Manager 1:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skill
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>

Client Success Manager – 1

Creative Garage Pvt Ltd

<div>
 
 
 Job description
 
 
 
 We're actively seeking&nbsp;energetic and results-driven
 
 Client Acquisition Specialist (B2C)
 
 from
 
 Islamabad/Rawalpindi
 
 to join our team on immediate basis
 
 (must have served the notice period)
 
 
 
 In this role, you'll connect with new investors, introduce them to our trading platforms and services and help them get started on their investing journey.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute strategies to acquire new clients interested in stock market trading and investment.
 </li>
 <li>
 Generate leads through
 
 outbound cold calling.
 
 </li>
 <li>
 Qualify prospects and educate them about our platform features, tools, account types and benefits
 </li>
 <li>
 Guide potential clients through the onboarding process (KYC, account setup, funding, etc.)
 </li>
 <li>
 Maintain a high level of product knowledge (broking tools, investment products, compliance norms)
 </li>
 <li>
 Achieve weekly/monthly targets for sign-ups, activations and funded accounts
 </li>
 <li>
 Monitor acquisition metrics like conversion rates and retention indicators.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business/sales or a related field
 </li>
 <li>
 2+ years of experience in international client acquisition in financial services/stockbroking or
 
 outbound sales
 
 </li>
 <li>
 Proficiency in CRM tools and basic data analytics
 </li>
 <li>
 Familiarity with lead generation techniques and
 
 effectively closing sales deals through cold calling.
 
 </li>
 <li>
 Excellent communication, persuasion and interpersonal skills
 </li>
 <li>
 Ability to handle high-pressure situations effectively, demonstrating resilience and adaptability.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 PKR 80,000 Salary, bonus &amp; uncapped commission
 </li>
 <li>
 Paid leaves and paid training days.
 </li>
 <li>
 Opportunities for career growth and advancement within the company.
 </li>
 <li>
 Health insurance including Medical Emergencies, Accidents &amp; Maternity.
 </li>
 <li>
 Annual leaves Encashment
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 Islamabad
 
 
 
 Timing:
 
 11 AM &ndash; 8 PM
 
 
 
 Job type:
 
 On-site (full time)
 
 
 
 
 
 
 Note:
 
 
 <ul>
 <li>
 
 Please ensure you have read the job requirements carefully before applying.
 
 </li>
 <li>
 
 Candidates from Islamabad/Rawalpindi only who can join immediately and meet the job criteria will be considered.
 
 </li>
 <li>
 
 Irrelevant or random applications other than outbound sales/cold calling experience will be rejected.
 
 </li>
 </ul>
</div>

Client Acquisition Specialist

Job Description:We're actively seeking a motivated and results-driven Client Acquisition Specialist (B2C) from Islamabad/Rawalpindi to join our team on immediate basis.In this role, you'll connect with new investors, introduce them to our trading platforms and services and help them get started on their investing journey.Key Responsibilities<ul><li>Develop and execute strategies to acquire new clients interested in stock market trading and investment.</li><li>Generate leads through outbound cold calling.</li><li>Qualify prospects and educate them about our platform features, tools, account types and benefits</li><li>Guide potential clients through the onboarding process (KYC, account setup, funding, etc.)</li><li>Maintain a high level of product knowledge (broking tools, investment products, compliance norms)</li><li>Achieve weekly/monthly targets for sign-ups, activations and funded accounts</li><li>Monitor acquisition metrics like conversion rates and retention indicators.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business/Sales or a related field</li><li>2+ years of experience in client acquisition in financial services, stockbroking or outbound sales through cold calling.</li><li>Proficiency in CRM tools and basic data analytics</li><li>Familiarity with lead generation techniques and successful sales strategies.</li><li>Excellent English communication, persuasion, and interpersonal skills</li><li>Ability to handle high-pressure situations effectively, demonstrating resilience and adaptability.</li></ul>Benefits: <ul><li>Salary:80K, bonus &amp; uncapped commission</li><li>Paid leaves and paid training days.</li><li>Health insurance including Medical Emergencies, Accidents &amp; Maternity.</li><li>Annual leaves Encashment</li><li>Opportunities for career growth and advancement within the company.</li></ul>Location: IslamabadTiming: 11 AM &ndash; 8 PM (Mon - Fri)Job type: On-site (Full Time)Note: Candidates from Islamabad/Rawalpindi only who can join immediately (must have served the notice period) and meet the job criteria will be considered. Irrelevant or random applications will be rejected.Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Are are available to join immediately?</li><li>Do you have experience in handling the international clients though outbound calls?</li><li>Are you fluent in English (spoken and written)?</li><li>Have you previously worked in a target-based sales environment where you had to meet monthly sales targets?</li></ul>Experience:<ul><li>Outbound sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

We Always Social Site , IT Services Provider

About usAt WeAlways Tech, we're on a mission to revolutionize the marketing landscape by consistently providing exceptional quality work that surpasses expectations. Our focus on excellence allows us to drive success for our clients and make a meaningful impact.What to expectIn simple terms, we are a young and quickly growing small business. We have high standards for anyone who joins the team, but once you're in, you are an integral part of the organization. All team members are expected to take ownership of their role and move the company forward through quality, creativity, and teamwork. Those who do well here are innovative, self-starting people who like the startup vibe. We hire people based on character, not qualification. If you are unsure about your experience, but have the eagerness and aptitude to learn new skills and technology, we highly encourage you to apply.Digital Marketing Specialist (SEO/Social Content):WeAlways Tech is a fast-growing, small marketing agency where we know one-size doesn&rsquo;t fit all. Each brand we work with has a unique set of challenges. Thinking outside the box and bringing the human element to digital marketing is how we help our clients succeed. Marketing Qubed is seeking a highly motivated and adaptable individual to join our team as a Marketing Specialist.The person in this role will be analytical and data driven, while keeping the human experience at the forefront of their work. Attention to detail and a partnership mentality are key to be successful in this role. This is not a sales role.What You&rsquo;ll Do:<ul><li>Conduct keyword research and analysis as part of site strategy</li><li>Implement on-page and off-page SEO tactics to improve search engine ranking</li><li>Write SEO-friendly content for client websites in a variety of industries</li><li>Write social media content for client accounts and manage their social profiles</li><li>Contribute to email marketing strategies and write engaging campaign copy</li><li>Show an active interest in learning and growing into technical SEO, with training provided by the company</li><li>Steward for agency processes and provide constructive input on how to improve the process for better quality and efficiency</li><li>Other duties as assigned</li></ul><ul><li>Create and manage engaging content across platforms including Facebook, Instagram, LinkedIn, TikTok, X, and YouTube.</li><li>Own the posting schedule and keep our online community active and inspired through daily interactions and timely responses.</li><li>Collaborate with our internal teams to capture behind-the-scenes moments, highlight client success stories, and share firm achievements.</li><li>Monitor, track, and analyze performance metrics to see what&rsquo;s working &mdash; and then make it even better.</li><li>Stay ahead of trends and bring fresh, creative ideas to the table that help us stand out from the crowd.</li></ul><ul><li>Contact Details</li></ul>Phone : +923322444111 ( WHATSAPP ALSO )Job Types: Full-time, Internship, Fresher Contract length: 12 monthsPay: Rs15,000.00 - Rs40,000.00 per monthWork Location: In person

Digital Marketing Specialist (SEO Specialist)

Explore 382+ Client success specialist in Islamabad this November. Find roles across top companies and apply now to boost your career.

382 client success specialist jobs IN Islamabad

Customer Success Specialist

Client Success Manager – 2

Client Solutions Specialist

Client Success Manager – 1

Client Acquisition Specialist

Client Acquisition Specialist

Digital Marketing Specialist (SEO Specialist)