customer service representative Jobs in Islamabad

customer service representative

client success manager – 1 Jobs in Islamabad

client success manager – 1

customer support representative (csr) Jobs in Islamabad

customer support representative (csr)

hr representative

assistant manager customer success Jobs in Islamabad

assistant manager customer success

client support representative

Think Higher Consultants

We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner</li><li>Identify customer needs and provide accurate information or solutions</li><li>Resolve product or service issues by clarifying complaints and determining the best course of action</li><li>Maintain detailed records of customer interactions and transactions</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Follow up with customers to ensure their concerns are fully resolved</li><li>Provide feedback on recurring issues to help improve products and services</li><li>Stay up to date with company products, services, and policies</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (required) in Business Administration, Communications, or a related field</li><li>Proven experience in customer service or a related role preferred</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to handle challenging situations with professionalism and patience</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Representative (CSR)

HR Ways

﻿About the Client Company:﻿﻿Fastest-growing construction consultancy having 500+ employees ﻿ ﻿Job Responsibilities:<ul><li>Support the Client Success team in managing day-to-day communication with clients..</li><li>Understand client requirements and assist in ensuring timely delivery of solutions.</li><li>Coordinate with internal teams (Engineering, Support, and Operations) to address client needs and concerns.</li><li>Assist in tracking and reporting client satisfaction, retention, and engagement metrics.</li><li>Participate in client onboarding and training sessions to ensure a smooth experience.</li><li>Maintain client information in CRM systems and support documentation of feedback and service improvements.</li><li>Learn and apply best practices for client relationship management and service excellence.</li></ul>Requirements:<ul><li>Bachelor's degree in Business, Marketing, Communications, or a related field.</li><li>Candidates with 1 to 2 years of experience in a client-facing or support role are encouraged to apply.</li><li>Strong communication skills (verbal and written) in English.</li><li>Willingness to work in US Shift (6 PM to 3 AM) or AUS Shift (3am to 12pm) to support international clients.</li><li>Basic understanding or familiarity with CRM systems (e.g., Salesforce, HubSpot) will be an advantage.</li><li>Positive attitude, eagerness to learn, and passion for delivering exceptional client experiences.</li><li>Female candidates are encouraged to apply.</li></ul>Compensation &amp; Benefits:<ul><li>Transport Facility for female employees</li><li>Competitive Salary Package</li><li>Structured Growth Plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international projects and best practices</li></ul>Other Details:Work Location: Islamabad/Rawalpindi ﻿Work Mode: Onsite ﻿Work Shift: ﻿US Shift (6 PM to 3 AM) or AUS Shift (3am to 12pm) ﻿Working Days: Mon-Fri ﻿Experience: 1-2 Years﻿Job Type: Full-timeWork Location: In person

Customer Support - Female

People Junction

CSR ( 1 -2 Years experience)US Timings Job description:Role Overview<ul><li>Provide excellent customer service by answering inbound calls and responding to customer inquiries and concerns via email, chat, or social media.</li><li>Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems.</li><li>Build rapport and establish positive relationships with customers by actively listening to their needs and offering relevant solutions or recommendations.</li><li>Accurately document customer interactions and maintain up-to-date customer information in the CRM system.</li><li>Collaborate with cross-functional teams to ensure a smooth customer experience and contribute to process improvement initiatives.</li><li>Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores.</li><li>Continuously develop product knowledge and stay up-to-date with industry trends and best practices.</li><li>Adhere to company policies and procedures, including privacy and security protocols, and comply with regulatory requirements and standards.</li><li>Work in a fast-paced, dynamic environment and maintain a positive attitude and professional demeanor at all times.</li><li>Comfortable working onsite in US time zone</li></ul>Competitive Salary: A competitive compensation package based on experience and skills. Growth Opportunities: Opportunities for professional growth and development. Work Environment: A collaborative and inclusive work environment.Job Type: Full-timePay: Rs60,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>The position is Onsite and timings are US Timings . Would you be willing for it?</li><li>Please share your resume at hiring form link: https://tinyurl.com/CSRTTHire</li></ul>Experience:<ul><li>CSR: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

ASK Development

Position: Live Chat Officer Location: IslamabadRequirements:<ul><li>Minimum Qualification: Graduation (14 years or above)</li><li>Fluent English communication skills</li><li>Excellent typing speed</li><li>Age limit: Up to 32 years (Male &amp; Female)</li><li>Willing to work in rotational shifts</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Chat support: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Chat Support Officer

Rexen Consultancy

We are seeking a Customer Service Support professional to join our packaging wholesale distribution team. The role involves handling customer inquiries, processing orders, book transports as cost saving, and ensuring a high level of customer satisfaction.The ideal candidate will communicate effectively with clients, coordinate with internal teams (sales, warehouse, and logistics), and ensure timely order fulfillment and issue resolution. Responsibilities also include maintaining accurate records, managing customer accounts, and supporting day-to-day operations within the distribution process.Requirements:Previous experience in customer service, preferably in wholesale or distributionStrong communication and problem-solving skillsAbility to manage orders, handle inquiries, and resolve complaints efficientlyFamiliarity with CRM systems and Microsoft OfficeGood organizational skills and attention to detailJob Type: Full-timeApplication Question(s):<ul><li>Are you currently living in Islamabad/Rawalpindi?</li><li>Are you fluent in English?</li></ul>Work Location: In person

Customer Service Support

AEG Consulting

We are looking for Area Sales Officers for our client.Requirements:<ul><li>Experience as a Medical Sales Representative or Medical Device Sales Representative</li><li>Up to 2 years of relevant sales experience</li><li>Strong communication and relationship-building skills</li><li>Willingness to travel within assigned territory</li></ul>Responsibilities:<ul><li>Promote medical devices to healthcare professionals</li><li>Achieve assigned sales targets</li><li>Maintain customer relationships and market coverage</li></ul>Experience:<ul><li>Medical Sales or Surgical Item Sales: 0-2 year (Required)</li></ul>Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Area Sales Officer (ASO) – Medical Devices

We are hiring Area Sales Officers on behalf of our client.Requirements:<ul><li>Prior experience as a Medical Sales Representative or Medical Device Sales Representative</li><li>Up to 2 years of relevant sales experience</li><li>Strong communication and relationship-building skills</li><li>Willingness to travel within the assigned territory</li></ul>Key Responsibilities:<ul><li>Promote medical devices to healthcare professionals</li><li>Achieve assigned sales targets</li><li>Build and maintain strong customer relationships while ensuring effective market coverage</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Explore 464+ Client support representative in Islamabad this May. Find roles across top companies and apply now to boost your career.

464 client support representative jobs In Islamabad

Customer Support Representative (CSR)

Customer Support - Female

Customer Support Representative (CSR)

Chat Support Officer

Customer Service Support

Area Sales Officer (ASO) – Medical Devices

Area Sales Officer (ASO) – Medical Devices