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senior administrative assistant - acrsu Jobs in Boston

senior administrative assistant - acrsu

administrative assistant (full time) Jobs in Boston

administrative assistant (full time)

clinical administrative assistant

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Senior Clinic Practice Assistant &ndash; Oral Surgery<br>
<br>
The Senior Clinic Practice Assistant plays a key role in supporting an Oral Surgery provider by managing both clinical schedules and administrative calendars, ensuring smooth day‑to‑day operations. In addition to dedicated support for the surgeon, this role is an integral member of the Clinic Practice Assistant team, providing dependable cross‑coverage and contributing to a collaborative, patient‑focused environment. The position is full‑time, Monday&ndash;Friday, 8:30 AM&ndash;5:00 PM. After successful completion of the training/probationary period and demonstration of strong competency in all responsibilities, one remote workday per week may be available.<p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
Performs administrative functions to support smooth and efficient clinical service and practice operations.
<br>
<br>
Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
<br>
<br>
Make patient appointments and maintain appointment records.
<br>
<br>
Assist callers with routine inquiries and triage matters appropriately.
<br>
<br>
Process patient billing forms and scan documents to patient medical record (EPIC).<br>
<br>
Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas.
<br>
<br>
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.<br>
<br>
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
<br>
<br>
Additional responsibilities as assigned.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Experience<br>
Office experience 3-5 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Parkman Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p><ul><li>/</li></ul><p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Sr. Clinic Practice Assistant

Tufts Medical Center

<div><div><b>Job Profile Summary</b></div><div><div><div><div><div><div><div><div><div><p>
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.</p><p></p><p><b>
Job Overview</b></p><p>
Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital&rsquo;s revenue cycle process, clinic operations, and patient experience.</p><p></p><p><b>
Job Description</b></p><p><b>
Preferred Qualifications:</b></p><p>
1. High School diploma or equivalent.</p><p>
2. Two (2) years of experience supporting customers.</p><p>
3. Bilingual.</p><p></p><p><b>
Duties and Responsibilities:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p><p></p><p>
1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.</p><p>
2. Assists with scheduling template creation and changes.</p><p>
3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.</p><p>
4. Greets and checks-in patients; verifies patient demographic and insurance information.</p><p>
5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.</p><p>
6. Collects copayments.</p><p>
7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system.</p><p>
8. Takes an active role in monitoring patient flow and communicating delays to patients and providers.</p><p>
9. Assists with billing charge entry and reconciliation.</p><p>
10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.</p><p>
11. Provides general clerical support to department physicians.</p><p>
12. Participates in performance improvement projects.</p><p></p><p><b>
Physical Requirements:</b></p><p>
1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.</p><p>
2. May be exposed to dust and other typical office-like discomforts.</p><p>
3. Manual dexterity using fine hand manipulations for computer keyboard operation.</p><p>
4. Requires ability to see computer screen and read reports.</p><p>
5. Requires ability to hear instructions from physicians and other clinical or nursing staff.</p><p>
6. Some exposure to hazardous materials (blood, etc.).</p><p></p><p><b>
Skills &amp; Abilities:</b></p><p>
1. Good communications skills, both oral and written.
</p><p>2. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.
</p><p>3. Excellent interpersonal and organizational skills.
</p><p>4. Ability to handle multiple projects and prioritize tasks.
</p><p>5. Flexibility in work assignments.
</p><p>6. Knowledge of third-party billing.</p><p>
7. Ability to maintain confidential medical information.</p></div></div></div></div></div></div></div></div></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$18.81 - $23.51</div>

Clinical Administrative Coordinator - Center for Sleep Medicine

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Full time onsite<br>
Monday -Friday<br>
7:30 am to 4pm<p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
<br>
<br>
Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
<br>
<ul><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
</li><li>Provides functional guidance to Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.
</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Experience<br>
office experience 3-5 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1620 Tremont Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant Senior

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
<br>
<br>
Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
<br>
<ul><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
</li><li>Provides functional guidance to Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.
</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Experience<br>
office experience 3-5 years required</p><p></p><div>
Previous experience in Surgical scheduling, FMLA paperwork, prior authorization required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
Starting rate for this position is $22hr for experienced candidates</p><p></p><p>
Full time<br>
3 days onsite, 2 days remote after 90 days of training<br>
Monday-Friday<br>
8:30am to 5pm</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
32 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Service Coordinator III

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Full time Onsite
<br>
Monday - Friday
<br>
8:30 am to 5pm<br>
2 days hybrid after 90 days of training<p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties.
<br>
<br>
Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
<br>
<ul><li>Make patient appointments and maintain appointment records.
</li><li>Greet and assist patients.</li><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.
</li><li>File materials in patient folders and print appointment schedules.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.
</li><li>Call for patient medical records and laboratory test results.
</li><li>Open and distribute mail or faxes.
</li><li>Type forms, records, schedules, memos, etc., as directed.
</li><li>May be required to accept co-payments.
</li><li>Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
</li><li>May monitor patients in waiting room and responds to any needs for information.
</li><li>Assists in patient flow processes.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Experience<br>
healthcare office experience 0-1 year required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Basic Proficiency with all Office Suite.</li><li>Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
100 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $23.20/Hourly<p></p><p><b><br>
Grade</b></p>
2<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant I

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Description - External<br>
What does a Senior Administrative Assistant do?
<br>
<br>
The Senior Administrative Assistant Senior provides all required administrative support for the General Cardioligy within Cardiovascular Medicine. The position supports a broad range of clinical, operational, programmatic and network development for general cardiology working with a multitude of individuals in the clinical, research, and educational arenas. The Sr. AA will require a high degree of organization and the ability to prioritize assignments, project management skills, and the ability to prioritize assignments. The Sr. AA will utilize a high level of judgment and discretion in dealing with confidential and sensitive matters.<br>
<br>
<br>
Schedule: Hybrid<br>
<br>
The individual can expect to work onsite for probationary period before moving to a hybrid work schedule (2-3 days in office).<br>
<br>
<br>
Benefits:<br>
<br>
<ul><li>Full benefits: Medical, Dental, Vision, 403b retirement and match, Pension, STD, LTD</li></ul><br>
<ul><li>PTO &ndash; 29 days per year</li></ul><br>
<ul><li>Weekly pay</li></ul><br>
<ul><li>Discounted MBTA pass</li></ul><br>
<ul><li>Education Reimbursement</li></ul><br>
<br>
<br>
What does a day look like in this role?<br>
<br>
Schedules all conferences, meetings and appointments and coordinates national and international travel. Responsible for preparing meeting agendas and distributing to meeting participants.<br>
Maintains an up-to-date schedule of clinical commitments assigned to the EP Faculty.<br>
Maintains the clinical and academic calendar. Prior to meetings, alerts the clinicians of unresolved problems, appointment conflicts, or any potential controversial issues.<br>
Control and adjust schedules according to physician requests and service needs.<br>
Assist physicians with all administrative aspects of clinical work, such as routing reports, drafting letters, and arranging calls with patients or referring physicians.<br>
Act as the liaison to referring physicians, research personnel, vendor representatives, and clinical staff.<br>
Updates Epic and faxes prescription refill requests; obtains prior authorizations from insurance companies as needed.<br>
Updates and maintains Curricula Vitae (CVs) in a real time manner. Assists in promotion and administrative tasks involved in professional development of physicians supports.<br>
Coordinates educational events, talks, and any educational outreach activities.<br>
Draft and edit internal and external communications and any marketing material related to clinic operations.<br>
Manages the large clinical portfolio of the physician and non-physician providers working in the outpatient and inpatient settings.<br>
Develops and maintains physician and patient educational materials including access to recorded lectures and asynchronous virtual visits.<br>
Assembles data for support of new clinical initiatives and assists in drafting these project proposals.<br>
Coordinates patient appointments and oversees the clinic patient schedule. Works with clinic staff to schedule consults and ensure appropriate testing has been completed. Works with call center and patient coordinators to ensure appropriate scheduling of patients including the collection of pertinent medical records for patient appointments.<br>
Types and proofs final drafts of all correspondence, scientific manuscripts, and grants. Assists with journal-specific formatting including citation formatting using EndNote or other reference management software.<br>
Enters pertinent patient information into Epic, monitors report progress and routes to the appropriate physicians and departments.<br>
Monitors assigned clinical reports and ensures physician adherence to timely signing of monitors, procedure reports, clinic notes, and Epic in Basket requests.<br>
Manage academic portfolio of Faculty members including grant applications, abstract or manuscript uploading and revisions, and the filing of progress reports.<br>
Manage grants and other funding sources to ensure timely and accurate reimbursement for professional, educational, and research expenses.<br>
Receive incoming calls or visitors and directs them to the appropriate individuals and locations; maintains scheduling and referral information for patients and office physicians; interacts with faculty, fellows, laboratory staff, administrative staff, patients and the general public during regular operating hours. Receives and screens office visits from other physicians, salespersons, BWH personnel and the public.<br>
<ul><li>Work closely with clinical staff to arrange appointments for out of state patients. Obtains lab results and other pertinent patient medical data from a variety of sources outside. Contacts patients, referring physicians, VNAs, pharmacies, etc., to transmit information provided by the EP team. Provides ready access to Division files on EP patients as necessary in response to calls from patients and referring physicians, with the ability to recognize and appropriately triage medical emergencies. etc.</li></ul>
Responsible for sending out reminders and ensuring enrollment with payments to maintain active certification and licensure required for hospital privileges and patient care. For example, assigned HealthStream modules, state and federal licenses, hospital privilege applications, advanced cardiac life support (ACLS) certification, conscious sedation privileges, and board certifications.<br>
Work on projects; coordinate work; take initiative using all available resources; follow through on issues when needed; apply knowledge as appropriate with little direction from Supervisor.<br>
Fill in for fellow employees when asked to do so or when the need arises. Daily lunch coverage.<br>
Performs other administrative duties as assigned by the physicians or Division Leadership.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p></p><div><b>
Qualifications - External</b></div><div><p><b>
What we need from you:</b></p><ul><li> High school diploma or GED required; post-high school education preferred.</li><li> Experience working in a health care office setting or secretarial experience preferred.</li><li> Outstanding computer and technical skills.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
45 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$20.84 - $29.79/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Administrative Assistant, Cardiovascular

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Overview:<br>
Under the direction of the Nurse Manager, the Medical Assistant works in the clinical setting providing direct and indirect service for patients and providers. The medical assistant works with the interdisciplinary health team in providing a wide variety of clinical, administrative and technical support functions in the delivery of healthcare in the Ketamine Infusion Unit. The Medical Assistant for the Ketamine Infusion Unit will also be cross-trained to perform the administrative responsibilities of the Patient Service Coordinator II.<br>
Shifts needed are Tuesday, Thursday, Friday 8:30-5. Evenings and weekends are available to pick up as well.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred</p><p></p><p><b>
Medical Assistant: Principle Duties and Responsibilities - Clinical</b></p><p></p><p>
Provides safe, compassionate patient care under the supervision of the Nurse Manager and licensed personal (RNs) working with the MA on a daily basis</p><p></p><p>
Performs all duties and responsibilities as described in the Medical Assistant position description</p><p></p><p>
Facilitates flow of patients from waiting room to infusion chairs in a timely manner as close as possible to scheduled appointment times Observes, reports and records vital signs, height and weight, pain level, and allergies as directed by the provider</p><p></p><p>
Obtains vital signs, height and weight, pain level and allergies. Documents results in the patient&rsquo;s record (LMR).</p><p>
Monitors vital signs on patient receiving ketamine administration as per protocol.</p><p>
Promptly informs the MD, anesthesiologist, or staff nurse of any significant change in vital signs or acute symptoms</p><p>
Conducts a brief focused assessment of the patient, including interval changes
</p><p></p><p>Performs a variety of complex patient treatments and procedures according to standard policies and procedures, these may include but are not limited to:</p><p></p><p>
Blood pressure cuff, pulse oximetry probe placement and 02 saturation measurement provides snack, blankets, ice packs, comfort items help with discharge procedures, linen change helps coordinate change in infusion schedule with MD and administrative assistant prepares forms for informed consent</p><p></p><p>
Physically prepares patients for and assists care providers with examinations and therapeutic procedures
</p><p>Instructs and assists patients while getting infusions</p><p>
 Instructs patients and families for expectations in the clinic</p><p>
Participates in daily operational activities necessary for a safe patient and staff environment. Maintains JACHO standards on the unit</p><p>
Cares for medical equipment and supplies and monitors sterilization of appropriate equipment.</p><p>
Ensures patient safety</p><p>
Escorts patients from waiting area to and from treatment areas</p><p>
Rounds on patients routinely for to assist with falls prevention</p><p>
Aids patients with toileting (including escorting patients to and from bathroom to prevent patient falls)</p><p>
Assists with patient transfers (i.e. wheelchair to/from bed/stretcher; stretcher to/from bed) and bed positioning</p><p>
Provides nutritional snacks for patients as appropriate</p><p>
Collaborates with Medical Director to identify and meet learning needs</p><p>
 7.1 Attends educational programs to advance knowledge and skill</p><p>
 7.2 Adheres to the standards of required training</p><p></p><p><b>
Patient Services Coordinator II: Principal Duties and Responsibilities - Administrative</b></p><p></p><p>
Cross trained to provide back up for all check in and checkout functions as outlined by the MGH/MGPO Front Desk Standards and Cadence Front Desk Check In User without Registration Training Track.</p><p></p><p>
Maintains confidentiality and privacy which is consistent with HIPAA guidelines.</p><p></p><p>
Provides basic information/instructions to patients regarding Hospital and practice procedures. Will arrange escort or interpreter services as needed.</p><p></p><p>
Is competent in the use of automated systems used on the unit.</p><p>
Basic understanding of Ambulatory Patient Tracking System.</p><p>
Knowledge of Voalte communicating system</p><p>
Competence in scheduling patient appointments via Epic Hyperspace</p><p>
Prints upcoming schedules for patient verification and confirmation.</p><p></p><p>
Performs the daily management of encounter form processing and reconcilement.</p><p>
Knowledge of scanning procedures and label printing.</p><p>
Ensures completeness of all encounter forms by the patient as required for processing</p><p></p><p>
Remains current on any changing issues within the unit which affects initial patient flow</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Parkman Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Medical Assistant I

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