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clinical supervisor of 988

Crisis Connections

<div>Description: 
Position Title: Clinical Supervisor of 988 Crisis Services
Reports to: Director of 988 Crisis Services
Type: Full-Time, Non-Exempt
Wage: $91,000-98,000 annually depending on shift and experience
Location: Fully Remote, candidates must be located in WA state, Arizona, Ohio or Texas to be considered.
Schedule: Tuesday-Saturday, 12:00 am-8:00 am PST 
PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. 
POSITION SUMMARY: The Clinical Supervisor of 988 Crisis Services is responsible for oversight of the daily operations of the 988 Suicide and Crisis Lifeline phone, or chat and text teams. Working under the supervision of the Clinical Director of 988 Crisis Services, this position plays a key role in supporting the ongoing growth and development of our clinical contact center team.
The Clinical Supervisor will lead hiring and onboarding efforts, support ongoing clinical training and development of staff, and assist in the implementation and process improvement of new technologies to enhance service delivery. This role provides direct supervision of a multi-disciplinary team working across a 24/7 shift schedule, in close collaboration with other members of the Clinical Leadership Team.
The ideal candidate brings strong clinical expertise in crisis intervention, de-escalation, mental health assessment, and clinical supervision. Key responsibilities include hiring, training, and supervising staff; overseeing high-quality service delivery across phone, chat, and text platforms; and ensuring that all individuals who contact the 988 Suicide and Crisis Lifeline receive appropriate safety assessments, emotional support, safety planning and referral to the correct level of care, including mobile crisis teams, designated crisis responders, and other community mental health resources.
JOB DUTIES
SUPERVISOR RESPONSIBILITIES<ul><li>
Ensures contract compliance including providing consistent quality assurance, monitoring contact center operations, and ensuring timely, appropriate call and chat/text response.</li><li>
Maintains in-depth knowledge of staff functions to be able to fulfill those responsibilities in case of absence/vacancy.</li><li>
Supervises the staff of the assigned shift, to include MA level, BA level, and Certified Peer Specialist staff. Ensure staff receive supervision and contact monitoring to adhere to the 988 Suicide and Crisis Lifeline operational best practices, guidelines, and operational requirements.</li><li>
Participates in interviewing and screening candidates for these positions.</li><li>
Provide quality assurance oversight to the 988 Suicide and Crisis Lifeline, which will include close monitoring and coaching of all staff on shift.</li><li>
Works as a member of the Crisis Connections leadership team to ensure efficient and effective integration with other Crisis Connections department programs.</li><li>
Maintain an accurate and up to date list of current employees, their FTE status, and schedule to ensure coverage needs are met.</li><li>
Conduct formal evaluations of all assigned staff.</li><li>
Ensures that all policies and procedures are followed by 988 staff.</li><li>
Ensures that shift culture is consistent with delivery of compassionate, respectful and professional services.</li></ul>
CALLER MANAGEMENT<ul><li>
Responsible for oversight and handling of 988 Suicide and Crisis Lifeline contacts, assessing for risk of harm, addictions, mental illness and ensuring that best clinical intervention practices are implemented.</li><li>
Ensure there are appropriate state-wide referrals and dispatches across WA State.</li><li>
Ensure there are appropriate phone, online chat, and/or SMS text crisis interventions to clients using 988.</li><li>
Ensures that all contacts are documented accurately and completely by the end of each shift.</li></ul>
KEY PERFORMANCE INDICATORS
Meets Call standards:<ul><li>
Call Abandonment rate 5% or less.</li><li>
Call Answer Rate within 20 seconds 95% or higher.</li><li>
Staffing vacancy rate less than 5% for the 988 team.</li><li>
All Chat/Text metrics as assigned.</li><li>
Effectively evaluates team and individual performance through review of metrics and data to interpret both past, present, and future performance to ensure contractual requirements are met.</li><li>
All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics.</li></ul>
TRAINING AND PROFESSIONAL DEVELOPMENT<ul><li>
Supports Clinical Director of 988 Crisis Services in onboarding and supervision staff that incorporates contractual requirement, clinical best practices, and recommendations from the 988 Suicide and Crisis Lifeline.</li><li>
Maintains required credentials and/or licensure and keeps updated on current professional literature and trends in the mental health and chemical dependency field.</li><li>
Maintain a minimum of 12 hours of training per FTE on approved topics relevant to the job function.</li></ul>
QUANTITY AND QUALITY OF WORK/WORK HABITS<ul><li>
Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed.</li><li>
Participates in pager duty shifts as assigned by the Clinical Director of 988 Crisis Services.</li><li>
Follows personnel policies and procedures.</li><li>
Written and verbal communication is clear, concise, accurate and thorough.</li><li>
Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients.</li><li>
Makes appropriate use of Supervisor.</li><li>
Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support, and motivates staff and volunteers to outstanding performance.</li><li>
Suggests solutions to identified problems.</li><li>
Attends all internal staff meetings as assigned.</li><li>
All other duties as assigned.</li></ul>
QUALIFICATIONS AND REQUIRED SKILLS<ul><li>Master&rsquo;s degree in psychology/counseling or social work or related field required.</li><li>Mental Health Professional (MHP) status as defined by Washington Administrative Code (WAC 246-341-0515) and Revised Code of Washington (RCW 71.05 and 71.34).</li><li>Independent or associate licensure in counseling, or social work preferred.</li><li>Individuals must hold one of the following active credentials or licenses in the State of Washington:</li><li>Licensed Mental Health Counselor (LMHC) or Associate (LMHCA)</li><li>Licensed Independent Clinical Social Worker (LICSW) or Associate (LSWAIC)</li><li>Licensed Marriage and Family Therapist (LMFT) or Associate (LMFTA)</li><li>Certified or Licensed Agency Affiliated Counselor (per RCW 18.19.210)</li></ul><ul><li>
Two years&rsquo; experience working with individuals in crisis preferred.</li><li>
One year leadership experience preferred.</li><li>
Telephone assessment or help line experience preferred.</li><li>
Excellent verbal, written, and typing skills.</li><li>
Ability to learn and use multiple software platforms, and technology systems.</li><li>
Experience providing training both in person and virtual preferred.</li><li>
Evidence of ability to collaborate effectively with a multi-disciplinary clinical staff in a fast-paced environment.</li></ul>
Requirements:

Requirements
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.<ul><li>
This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.</li></ul>
Technology Requirement:<ul><li>
Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.</li></ul>
For Remote / Hybrid positions<ul><li>
High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.</li><li>
A quiet and confidential designated working area.</li></ul>
Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.<ul><li>
This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.</li></ul>
Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.<ul><li>
Excellent medical, dental, and vision coverage</li><li>
Annual wage increases</li><li>
Generous Paid Time Off &amp; 12 Paid Holidays</li><li>
Discount on ORCA transit pass</li><li>
Free Parking &amp; Flexible Schedules</li><li>
Growth opportunities</li><li>
Self-care tools &amp; weekly check ins with your supervisor</li></ul>
Voluntary Benefits<ul><li>
Short-term and long-term disability</li><li>
Flexible Spending Accounts (FSA)</li><li>
403B Retirement Plan</li></ul>
Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. 
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. 
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.</div>

Clinical Supervisor of 988

Fresenius Medical Care

<div></div><div><div>PURPOSE AND SCOPE
This role is responsible for supporting sales growth and customer engagement driving sales performance, clinical support, and overall customer service within an assigned sales territory. The position manages new and existing accounts, provides product and clinical support, and identifies opportunities to expand utilization across the portfolio. The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management.
PRINCIPAL DUTIES AND RESPONSIBILITIES<ul><li>
Own all accounts in assigned territory, new and existing account relationships, and represent the entire product portfolio for assigned modalities.</li><li>
Identify and close new opportunities by developing appropriate solutions and delivering implementation support across all customer types</li><li>
Manage and nurture account relationships to drive expansion and renewals, secure wallet share and demonstrate problem solving to customers as needs arise.</li><li>
Engages in regular face to face customer call activity.</li><li>
Leads collaboration and coordination with all supporting roles to handle customer needs and expectations</li><li>
Use FME sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline and forecast in an accurate and timely manner.</li><li>
Maintain accurate and timely management of customer contracts, including pricing adjustments and system updates.</li><li>
Identify market trends, threats, and opportunities using sales data and customer feedback, and develop strategic plans to improve performance and market share within assigned territory.</li><li>
Build strong customer relationships by delivering value-driven solutions and providing exceptional follow-up and service to internal and external customers.</li><li>
Support field activities, including equipment evaluations, in-services, technical demonstrations, and training, to ensure customer success.</li><li>
Monitor and maintain customer market share, entering and closing customer appointments and capturing relevant sales campaign data.</li><li>
Develop professional expertise and maintain technical and clinical proficiency across assigned modalities.</li><li>
Attend local, regional, and national events, meetings, and training sessions to enhance product knowledge, market understanding, and professional growth.</li><li>
Exercise good judgment within defined procedures and practices to determine appropriate action.</li><li>
Reviews and complies with the Code of Business Conduct and all applicable company compliance policies and procedures, local, state and federal laws and regulations.</li><li>
Assists with various projects as assigned by direct supervisor.</li></ul><ul><li>
Completes all administrative duties as assigned by direct supervisor such as accurate and timely expense reports and operates within operating expense budget.</li><li>
Other duties as assigned.</li></ul>
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be able to physically cover and maintain regular face-to-face contact with customers over a assigned geographic area.</li><li>
Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays.</li><li>
Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.</li><li>
Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for purposes of in-servicing customers.</li><li>
Must reside within assigned territory.</li></ul>
SUPERVISION<ul><li>
None</li></ul>
EDUCATION AND REQUIRED CREDENTIALS<ul><li>
Bachelor&rsquo;s Degree required; advanced degree preferred or equivalent experience.</li></ul>
EXPERIENCE AND SKILLS<ul><li>
2-5 years&rsquo; related medical sales experience; or a master&rsquo;s degree with 3 years&rsquo; experience; or a PhD without experience; or equivalent directly related work experience.</li><li>
Experience and proven success with consultative selling; approach and methodology</li><li>
Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience.</li><li>
Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers.</li><li>
Must have basic computer skills including but not necessarily limited to, Word, Excel, Power Point.</li></ul>
The rate of pay for this position will depend on the successful candidate&rsquo;s work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Base Salary Rate: $95,000 - $110,000 
 
This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.</div>
EOE, disability/veterans</div>

Sales Consultant, Hospital Solutions

University Of Washington

<div>Job Description
The Department of Medicine: Hematology and Oncology has an outstanding opportunity for a Research Coordinator 1 to join their team.
The University of Washington's Division of Hematology &amp; Oncology includes 130+ faculty members located at the UW Medical Center, the Fred Hutchinson Cancer Center, and the VA Puget Sound Health Care System. Over the past 40 years, members of the Division have developed the world's leading bone marrow transplant program. In addition, members of the Division have made substantial contributions to many other areas of cancer treatment, including the use of tumor vaccines, cellular therapy for cancer, antibody-based treatments, and novel forms of chemotherapy and hormonal therapy. Our Division is deeply committed to maintaining its position as one of the leading centers for research and treatment of cancer in the world.
The Division of Hematology &amp; Oncology has an outstanding opportunity for a full-time Clinical Research Coordinator. The purpose of this position is to promote the research objectives of the Cancer Vaccine Institute (CVI) in the Division of Medical Oncology. This position will work as a member of the Clinical Research Team that conducts primarily Phase I and Phase II Investigator-initiated clinical trials to test immune-based therapies for cancer.
Position Complexities
Complexities and dimensions of this position include the requirement for close collaboration with research partners in community oncology practices to identify potential study patients, to interview patients to assess interest in clinical trial participation, and to review medical records to determine if patients are eligible for immunotherapy trials. Patients currently being enrolled in CVI trials typically have advanced stage cancer, and the emotional impact of working closely with this patient population can be a challenge. This position requires the collection and organization of a large volume of detailed medical and clinical research information, and the ability to continually refine processes and procedures to work more efficiently and effectively.
Position Dimensions and Impact to the University
The UW Medicine CVI's mission is to conduct basic and clinical research that leads to the development of effective immune-based cancer therapies and diagnostic tests. The Research Coordinator 1 will play a key role in implementing clinical trials that test new cancer therapies. They will be knowledgeable and observant of all applicable rules, regulations, and guidelines for the safe and ethical conduct of clinical research.
DUTIES AND RESPONSIBILITIES
Clinical Trial Intake: 40%
&middot; Act as initial point of contact for all new clinical trial referrals and inquiries.
&middot; Respond to all incoming inquiries and referrals in a timely and professional manner.
&middot; Independently obtain medical records as it pertains to the clinical trial screening and eligibility; including but not limited to: imaging, labs, surgical notes, chart notes .
&middot; Initiate and maintain communication with outside physicians who refer patients to UWMC and/or FHCC for clinical trials. Communicate research requirements effectively with all providers involved in patient care including outside physicians who are interested in referring patients to CVI for clinical trials.
&middot; Provide scheduling, as needed, for study consent, screening and eligibility tests.
&middot; Develop preliminary patient eligibility assessment and triage patients for potential studies, with assistance as needed.
&middot; Update and maintain clinical trial patient lists and waitlists.
&middot; Document intake assessments and processes in study specific databases.
&middot; Maintain polite and professional communication via phone, e-mail, and electronic medical record (EMR).
&middot; Ensure all intake procedures meet compliance requirements of all aspects of Institution, Federal Drug Administration (FDA) and National Institutes of Health (NIH) regulations pertaining to clinical research in human subjects (e.g. investigator financial disclosure requirements of the FDA).
&middot; Additional duties as requested.
Clinical Participant Communications: 30%
&middot; Explain key logistical and clinical aspects of clinical trials to potential study participants and referring providers by telephone, e-mail, and/or in written documents, request assistance, as needed.
&middot; Obtain and abstract clinical information for research participants in order to conduct preliminary patient eligibility assessment, enter data into study specific data capture systems, and document, assess, and report adverse events and safety data to study investigators, sponsors, IRB&rsquo;s and other regulatory authorities when applicable.
&middot; Communicate with patients to discuss logistical and scientific aspects of clinical trials, assess preliminary eligibility, and assess interest in clinical trials.
&middot; Participate in informed consent process for potential patients involving minimal risk procedures.
Study and Data management: 30%
&middot; Facilitate and track study visits, tests, and procedures in accordance with the protocol, ensuring billing compliance, and accurate and complete data collection, including informed consent forms and source documentation.
&middot; Work with research team to ensure that projects are executed successfully and completed within required time frames to meet research objectives.
&middot; Work with monitors to develop and implement corrective action plans to ensure protocol adherence, and data integrity, and to resolve queries in a timely manner.
&middot; Coordinate and assist with patient visits at the UW Medical Center with CVI clinical research staff.
&middot; Maintain patient information in study management systems
&middot; Manage complex patient schedules.
&middot; Maintain regulatory documents, and work with regulatory manager to review and complete regulatory submissions to Institutional Review Boards and other regulatory and reviewing boards.
&middot; Actively participate in meetings and/or trainings as required.
MINIMUM REQUIREMENTS
&middot; Bachelor's Degree, preferably in science or health-related field
&middot; At least one year of experience in a research setting or data analysis and entry
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
DESIRED QUALIFICATIONS
&middot; Previous experience working with patients
&middot; Previous experience conducting research in a hospital or academic setting
&middot; Excellent, professional, and kind written and verbal communication skills
&middot; Strong computer skills and competency with Microsoft Office
&middot; Ability to work well independently and as a member of a team
&middot; Self-motivated, good organizational and interpersonal skills, detail-oriented, ability to multitask, prioritize and meet deadlines
CONDITIONS OF EMPLOYMENT
&middot; The Cancer Vaccine Institute is located at the UW Medicine at South Lake Union campus.
&middot; Work is typically deadline driven and requires a high level of accuracy, extensive communication with staff and external collaborators from diverse backgrounds.
&middot; Applicants selected for this position who have not already completed the training for clinical research involving human subjects will be required to complete it within 90 days of hire
&middot; This position may require a flexible work schedule.
#UWDeptMedicineJobs
Compensation, Benefits and Position Details
Pay Range Minimum:
$60,000.00 annual
Pay Range Maximum:
$70,800.00 annual
Other Compensation:
<ul><li></li></ul>Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
UAW Research
About the UW
Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</div>

Research Coordinator 1

Fred Hutchinson Cancer Center

<div>Overview:
<div>
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.</div><div></div><div> 
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world&rsquo;s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world&rsquo;s deadliest diseases and make life beyond cancer a reality.</div><div></div><div> 
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.</div><div></div><div> 
The Clinical Research Coordinator II is responsible for day-to-day coordination of interventional Phase I-III clinical trials and observational Cancer Control studies. The position will oversee all subject-level study workflows including screening patients for eligibility, performing enrollments, tracking patient visits, abstracting and reporting study data, coordinating research specimen collection and submission, and creating and maintaining research documentation. Collaborates with Data Coordination staff on the Clinical Research Support team.</div><div></div><div> 
Reporting to the GUMO Senior Manager of Clinical Trials Coordination, the coordinator will be part of specialized Oncology research teams. This position is key to the smooth operation of clinical trials and advancing research efforts at Fred Hutch. 60-70% of work time will be spent at the UW Medical Center Mountlake location.</div>
Responsibilities:
<ul><li>Conduct daily clinical operations of assigned research studies in accordance with study protocols, regulatory and GCP guidelines, and institutional policy.</li><li>
Develop and maintain tools for study implementation, including data collection tools, reference materials and specific study orders; revise and utilize tools as necessary.</li><li>
Create and disseminate study-related educational content for internal and external audiences to ensure safe and accurate protocol implementation.</li><li>
Coordinate patient enrollment and participation by reviewing study candidates&rsquo; medical records for eligibility, initiating enrollment, ensuring informed consent, and maintaining accurate enrollment records.
</li><li>Schedule patient clinic visits and on-going study visits; ensure administrative compliance with study protocols with respect to clinical procedures, laboratory tests and other patient activities; may administer study questionnaires, ensure drug self-administration accountability with patients and perform non-clinical ECGs.</li><li>
Complete clinical requisition forms as instructed, assemble kits for patient visits, transport laboratory samples and ensure samples are processed and shipped according to study guidelines; track and maintain research supplies.</li><li>
Identify, track and confirm billable activities for patients; work with internal partners to obtain and submit budget and billing information; may assist in reviewing patient charges to ensure billing compliance.</li><li>
Act as protocol liaison with clinical teams, patients, and providers on study related topics.</li><li>
Prepare and coordinate monitoring visits and respond to queries and other requests from study monitors, following up with and resolving any issues that may arise.</li><li>
Maintain thorough knowledge in the field through attending related project meetings and symposia, reading related literature and maintaining professional associations.</li><li>
May travel to attend industry-sponsored investigator meetings.</li><li>
Assist with maintaining appropriate source documentation and/or performing case report form data entry</li><li>
Travels from South Lake Union campus on shuttle to UW Medical Center Montlake to oversee transit of collected research specimens to South Lake Union for processing and shipping</li><li>
Other duties as assigned</li></ul>
Qualifications:
<div>
MINIMUM QUALIFICATIONS:</div><ul><li>
High school diploma or equivalent.</li><li>
Minimum two to three years&rsquo; experience in a clinical research or cancer registry environment with regulatory or human research protections.</li><li>
Knowledge of clinical trials records, procedures, and computerized data processing systems.</li><li>
Demonstrated knowledge of how to synthesize study conduct.</li></ul><div>
PREFERRED QUALIFICATIONS:</div><ul><li>
Associate or bachelor&rsquo;s degree preferred.</li><li>
Certified Clinical Research Coordinator (CCRC) or certification as Clinical Research Professional (SOCRA).</li><li>
Five years of experience working in clinical research, preferably oncology interventional trials.</li><li>
Working understanding of applicable regulations and guidelines including FDA, ICH GCP, and HHS.</li><li>
Excellent organizational skills, attention to detail, ability to problem solve and to prioritize multiple competing tasks in a dynamic environment.</li><li>
Strong written and verbal communication skills, including computer skills.</li><li>
Ability to work with multiple data management systems including generating reports and sourcing data from systems.</li><li>
Ability to extract data from medical records and apply judgement in interpreting regulations, determining impacts, and knowing when to escalate questions and concerns when appropriate.</li></ul><div>
The hourly pay range for this position is from $31.83 to $47.73 and pay offered will be based on experience and qualifications. 
 
This position is not eligible for H-1B sponsorship at this time. 
 
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).</div>
Additional Information: We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.</div>

Clinical Research Coordinator II

US Department of Veterans Affairs

Pharmacy Supervisor (Oncology)

AMFM Healthcare

<div>Job Title: Client Support Coordinator
Location: In-person at our office in Green Lake, Seattle, Washington. 
Schedule: Monday - Friday, 8:30am-5:00pm.
Compensation: $24-$26/hour.
Are you an empathetic, organized professional who thrives in a collaborative and meaningful environment? We&rsquo;re looking for a Client Support Coordinator to be a vital part of our care team&mdash;helping clients transition into treatment, supporting our clinical staff, and serving as a warm, consistent presence throughout the client journey.
Mission Connection extends AMFM Healthcare&rsquo;s compassion-driven, evidence-based clinical program. Our innovative hybrid model seamlessly blends in-person and telehealth services, ensuring you can access the care you need, wherever you are. We provide mental health support to those grappling with primary mental health diagnoses such as anxiety, depression, and mood disorders. Mission Connection empowers these individuals to connect with their clinical team when, where, and how it&rsquo;s most convenient for them.<h3 class="jobSectionHeader">
Job Information: Client Support Coordinator</h3>
The Client Support Coordinator (CSC) ensures the seamless delivery of services and support to our clients and involves a diverse range of responsibilities aimed at enhancing the overall client experience and facilitating effective communication and coordination. The CSC is responsible for supporting the Clinical Program Director with tasks pertaining to client case management tasks and ensuring an overall valuable experience for the clients.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Utilize intervention and communication skills to engage with clients, families, and any other contacts daily to offer support during routine as well as crisis interactions as well as conduct observation rounds to ensure active participation in the treatment programs and address any emerging needs promptly.</li><li>
Document client activities in the Electronic Health Record (Best Notes) within 24 hours of any group or session and oversee the organization and maintenance of client records to insurance confidentiality and HIPAA compliance.</li><li>
Collaborate with clinical teams to develop the transition and discharge plans depending on specific client needs while implementing discharge plans to ensure a seamless transition for clients to their community-based support systems.</li><li>
Arrange follow-up appointments and referrals to support clients&rsquo; continued care and wellbeing post discharge and provide comprehensive education and assistance to clients and their families including medication management, relapse prevention, and community resources.</li><li>
Provide education and emotional support to clients and their families to allow them to navigate post program challenges and provide guidance related to community resources to promote sustainable recovery and wellness.</li><li>
Organize and maintain company databases to oversee auditing procedures related to essential documentation and perform various administrative tasks to help maintain smooth operations and efficient program functions.</li><li>
Generate reports to support compliance efforts, to support decision making processes, and assess the effectiveness of client support services.</li><li>
Ensure adherence to licensing and accreditation requirements as well as company policy and procedures to maintain organization compliance while monitoring and updating program procedures to align with regulatory requirements and industry best practices.</li><li>
Implement and uphold office administrative systems to enhance efficiency and effectiveness and provide data-entry support and other administrative duties as assigned.</li><li>
Support the administrative staff to ensure task completion as well as guidance and support to foster a collaborative and positive work environment.</li></ul> 
Knowledge, Skills, and Abilities:<ul><li>
Ability to communicate with family members, clients, and other staff members professionally and respectfully.</li><li>
Ability to operate standard office machines and equipment, including telephones, computers, copy machines, fax machines, calculators, scanners, and shredders.</li><li>
Ability to be professional and maintain a positive attitude and relationships with coworkers.</li><li>
Excel at both written and verbal communications to convey essential information; must be able to utilize the proper linguistic syntax and spelling.</li><li>
Knowledge of clinical and medical terminology as it relates to the delivery of clinical care to the clients within our programs as required by our payers.</li><li>
Knowledge of the clinical, medical, and miscellaneous services provided to the clients.</li><li>
Ability to use computer software including Microsoft Office, Adobe Acrobat, and G Suite products.</li></ul><h3 class="jobSectionHeader"> 
What We&rsquo;re Looking For</h3><ul><li>
Bachelor&rsquo;s degree in Human Services or related field</li><li>
Ability to pass a criminal background check and other background checks required by AMFM Healthcare</li><li>
Valid driver&rsquo;s license, 4+ years of driving experience, fewer than 3 moving violations in the last 3 years, and no more than 1 major violation in that time.</li><li>
CPR/First Aid Certification and TB clearance required</li><li>
Strong communication skills&mdash;both written and verbal</li><li>
Professional, compassionate, and organized with a knack for multitasking</li><li>
Proficient in Microsoft Office, Google Workspace, and Adobe</li><li>
Familiarity with clinical/medical terminology a plus</li></ul><h3 class="jobSectionHeader">
Why Choose AMFM Healthcare?</h3>
Because we&rsquo;re more than a mental health provider&mdash;we&rsquo;re a community. A Mission for Michael is built on empathy, integrity, and a relentless commitment to helping people heal. Our staff is united by a shared passion for making a difference. Here, your work matters. Your voice is heard. And your impact is real.
Ready to help others find hope and healing? We&rsquo;d love to meet you.
AMFM Healthcare is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, gender identity, sexual orientation, disability, veteran status, or any other legally protected status.</div>

Client Support Coordinator

Staypineapple

<div>
 
 To quick apply to this position, text SP4126 to (425) 961-9911
 
 
 
 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 
 HOUSEKEEPING SUPERVISOR
 
 
 
 We're pretty laid back around here. But one thing we do take extremely seriously is the cleanliness of our environment. The Housekeeping Supervisor is responsible for supervision, coaching and training of room and house attendants. Our Housekeeping Supervisors ensure that all work is performed up to impeccable Staypineapple standards.
 
 
 
 What To Expect
 
 
 
 
 Here are a few things that will make your days full and rewarding:
 
 
 
 <ul>
 <li>
 Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
 </li>
 <li>
 Overseeing a number of critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
 </li>
 <li>
 Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
 
 
 </li>
 </ul>
 
 Your Experience And Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent.
 </li>
 <li>
 One year related experience preferred.
 </li>
 <li>
 Demonstrated ability to contribute to a collaborative and diverse team dynamic.
 </li>
 <li>
 Ability to quickly assess situations and create effective resolutions to problems.
 </li>
 <li>
 Possess a passion to provide excellent customer service.
 </li>
 <li>
 Proficient at fulfilling requests in a thorough and timely manner.
 </li>
 <li>
 Excellent verbal and written business communication skillS.
 
 
 </li>
 </ul>
 
 Why us?
 
 
 
 As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer
 
 
 <ul>
 <li>
 Excellent pay &amp; benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
 </li>
 <li>
 Hotel discounts
 </li>
 <li>
 Food &amp; Beverage discounts
 </li>
 <li>
 Learning &amp; growth opportunities
 </li>
 <li>
 Special events &amp; celebrations
 
 
 </li>
 </ul>
 Pay: $24.94 per hour
 
 
 Status: Full Time
</div>

Housekeeping Supervisor

Explore 217+ Clinical supervisor of 988 in Seattle this March. Find roles across top companies and apply now to boost your career.