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collections/phone support representative

credit associate sr

collections phone support representative

Directors Guild of America - Producer Pension and Health Plans

We are looking for candidates to join our team who have integrity and a strong work ethic.We are an established non-profit that provides outstanding health and pension benefits with amazing work/life balance.Our benefits include medical, dental, prescription and vision coverage with NO PREMIUM for employee and low monthly cost to cover dependents. We offer generous paid time off including vacation, sick time and holidays. We also offer pension plans and a 401(k).CONTACTS AND RELATIONSHIPS This position interfaces with department management, department staff and other Plans&rsquo; staff. Phone contact with participants, participants&rsquo; representatives, producers, payroll services and Guild Employees.ESSENTIAL FUNCTIONS<ul><li>Make follow-up calls on outstanding invoices with participants, producers and payroll services.</li><li>Prepare and mail Final Demand letters.</li><li>Prepare contribution reports and back-up documents for allocation on collection payments received.</li><li>Prepare input forms for Data Processing.</li><li>Retrieve various documents from Laserfiche.</li><li>Responds to contributions-related phone inquiries from both participants and production companies/payroll services.</li><li>Perform other duties as assigned.</li></ul>SKILLS AND ABILITIES<ul><li>Effective verbal and written communication skills</li><li>Strong analytical abilities</li><li>Excellent organizational skills and attention to detail</li><li>Ability to proofread for accuracy in grammar and typing</li><li>Proficient in Microsoft Outlook, Word and Excel</li><li>Ability to meet deadlines</li><li>Ability to work independently with minimal supervision</li><li>Ability to accept direction and developmental guidance from supervisor</li><li>Ability to work effectively with individuals at all levels</li></ul>EDUCATION AND EXPERIENCESome college with two years of customer service or collection experience preferred.PHYSICAL REQUIREMENTSPossess manual dexterity sufficient to operate standard office machines. Ability to sit or stand for extended periods of time. Position requires bending, reaching, walking, and lifting of up to 10 lbs.This organization participates in E-Verify.Pay: $22.12 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Collections/Phone Support Representative

FMOL Health

<div>The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.</div>
 <div><div><ul><li>Customer Service
<div><ul><li>Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.
</li></ul><ul><li>Assists in providing quality training and orientation for assigned employees.
</li></ul></div></li></ul><ul><li>Payer Relations
<div><ul><li>Advises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high quality health care services by the department.
</li></ul><ul><li>Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation.
</li></ul><ul><li>Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented.
</li></ul><ul><li>Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures, and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner.
</li></ul><ul><li>Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.
</li></ul><ul><li>Reviews claims to make sure that payer specific billing requirements are met.
</li></ul><ul><li>Follows up on claims, determines and applies appropriate adjustments.
</li></ul><ul><li>Updates accounts.
</li></ul></div></li></ul><ul><li>Receivables
<div><ul><li>Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient.
</li></ul></div></li></ul><ul><li>Quality
<div><ul><li>Maintain a quality accuracy average of 95%
</li></ul><ul><li>Maintain a production set by management for specialty focus.
</li></ul><ul><li>Thoroughly completes assigned tasks with in the requested timeline.
</li></ul></div></li></ul><ul><li>Other Duties As Assigned
<div><ul><li>Performs other duties as assigned or requested.</li></ul></div></li></ul></div></div>
 <div><ul><li>Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp.
</li><li>Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.
</li><li>High School or equivalent
</li><li>Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.</li></ul></div>

Patient Account Representative 2 - Hospital

Sales Boulevard

Job Summary We are seeking an energetic and enthusiastic Danish-speaking spokesperson to represent our innovative furniture brand startup. In this dynamic role, you will serve as the primary point of contact for Danish-speaking customers, delivering exceptional customer service while promoting our stylish and functional furniture collections. Your passion for design, excellent communication skills, and ability to connect with customers will drive brand loyalty and sales growth. This is an exciting opportunity to be part of a fast-paced startup environment where your voice truly makes a difference!Responsibilities<ul><li>Engage with Danish-speaking customers via phone, email, and live chat to provide product information, answer inquiries, and assist with purchases.</li><li>Conduct product demonstrations and explain features to help customers make confident buying decisions.</li><li>Upsell complementary furniture pieces and accessories to maximize sales opportunities.</li><li>Maintain a friendly, professional phone etiquette that reflects our brand&rsquo;s energetic and welcoming personality.</li><li>Assist in merchandising efforts by organizing displays, stocking shelves, and ensuring the store environment is inviting and well-presented.</li><li>Manage cash handling, POS transactions, and cashiering duties accurately while adhering to company policies.</li><li>Support retail sales efforts by promoting new products, managing stock levels, and ensuring optimal product placement.</li></ul>Requirements<ul><li>Fluent in Danish and English, with excellent verbal and written communication skills.</li><li>Previous experience in retail sales or customer service roles, preferably within a grocery store or similar environment.</li><li>Supervising experience or leadership qualities are a plus; able to guide team members when needed.</li><li>Familiarity with POS systems, cash handling procedures, and basic retail math calculations.</li><li>Strong phone etiquette skills combined with the ability to handle multiple customer interactions professionally.</li><li>Experience with merchandising, stocking, product demos, and upselling techniques.</li><li>Demonstrated ability to deliver exceptional customer service in a fast-paced setting. Join us to be part of a vibrant startup where your enthusiasm for furniture design and customer engagement will help shape our brand&rsquo;s future! We value proactive team players who thrive on building meaningful connections with customers while supporting our growth ambitions. This paid position offers an exciting platform for career development within a creative and supportive environment!</li></ul>Job Type: Part-timePay: $1,000.00 - $3,000.00 per monthWork Location: Hybrid remote in Los Angeles, CA 90041

Danish Speaking spokesperson for furniture brand start up

ARJ Los Angeles

About UsARJ Los Angeles (www.arj.la) is a design-driven retail destination for artisanal tableware and contemporary objects, thoughtfully curated from Japan, Korea, and Europe. With locations in Santa Monica and ROW DTLA, we present collections that reflect craftsmanship, material integrity, and cultural storytelling.We work closely with independent studios, historic workshops, and emerging makers, and our stores function as quiet, gallery-like environments where customers discover objects with lasting meaning.OverviewWe are seeking a thoughtful and detail-oriented Full-time Retail Associate to join our ROW DTLA store.This role is ideal for someone who enjoys working with craftsmanship, materials, and design-forward customers. Rather than traditional high-volume retail selling, this position focuses on introducing customers to the stories behind international makers and helping them connect with objects in a meaningful way.You will play an important role in maintaining the visual and operational standards of the store while supporting a calm and welcoming customer experience.Responsibilities<ul><li>Welcome customers and introduce them to ARJ&rsquo;s collections and featured makers</li><li>Share stories behind materials, techniques, and studios represented in the store</li><li>Maintain gallery-style merchandising and visual presentation standards</li><li>Process transactions accurately using Shopify POS</li><li>Assist customers via phone and email inquiries</li><li>Support receiving and organizing international shipments</li><li>Monitor inventory accuracy and product organization across SKUs</li><li>Contribute to exhibition changes and seasonal installations</li><li>Assist with online order fulfillment when needed</li></ul>Requirements<ul><li>1+ year experience in retail, museum store, boutique, or design environment preferred</li><li>Strong interest in ceramics, objects, or interior design</li><li>Comfortable working independently in a calm retail setting</li><li>Strong attention to detail and product handling care</li><li>Familiarity with iPad/Mac systems required</li><li>Shopify experience is a plus</li><li>Availability on weekends and holidays</li></ul>Who This Role Is Ideal ForThis position is a strong fit for someone who:<ul><li>is comfortable balancing customer experience with store operations</li><li>has strong attention to detail in managing store operations and inventory</li><li>enjoys working with thoughtfully made objects</li><li>takes pride in maintaining a visually refined retail space</li></ul>Compensation<ul><li>$20&ndash;$30 per hour, depending on experience</li><li>Opportunities for performance-based pay growth over time.</li></ul>Benefits &amp; Perks<ul><li>Paid Time Off</li><li>Medical Insurance</li><li>Employee discount</li><li>Employee parking</li><li>Exposure to international ceramic artists and design studios</li><li>Participation in seasonal workshops and exhibitions</li><li>Supportive and detail-oriented team environment within a design-focused retail space</li><li>Work in a clean, secure environment with 24/7 security at ROW DTLA, a vibrant 30-acre district featuring unique shops, offices, and renowned Michelin-starred and Netflix-featured restaurants.</li></ul>How to ApplyPlease email your resume to support@arj.laPay: $20.00 - $30.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Retail Associate (Design, Objects & Tableware) — Full Time

Westside Habitats

Westside Habitats LLC is a fast-paced real estate investment and property Management Company. Currently, we have an immediate position open for a receptionist.As a receptionist, you will be the first point of contact for our company. You are a team player who manages our front desk on a daily basis and performs a variety of administrative and clerical tasks. You will welcome guests and greet people who call in and visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Our Receptionist&rsquo;s duties include offering administrative support across the organization.To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position.Responsibilities:&middot; Proven work experience as a Receptionist, Front Office Representative, or similar role&middot; Answer, screen, and forward incoming phone calls&middot; Ensure reception area is tidy and presentable&middot; Provide basic and accurate information in-person and via phone/email&middot; Pick up, sort, and distribute daily mail/deliveries&middot; Perform other clerical duties&middot; Professional attitude and appearance&middot; Solid written and verbal communication skills&middot; Downloading and Coding bills&middot; Ability to be resourceful and proactive when issues arise&middot; Excellent organizational skills&middot; Multitasking and time-management skills, with the ability to prioritize tasks&middot; Contributes to team effort by accomplishing related results as neededJob Type: Full-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Multi-line phone systems: 1 year (Preferred)</li><li>Phone etiquette: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90025 (Required)</li></ul>Work Location: In person

Front Desk Receptionist

Charles R. Drew University of Medicine and Science

<div>Mission Driven, Community Focused About | Charles R.Drew University of Medicine and Science (cdrewu.edu)

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for under-represented students. 
 
CDU offers the only historically black Doctor of Medicine program west of the Mississippi, and is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods.

Reporting to the Help Desk Manager, the Jr Computer Technical Specialist provides primarily phone support for the Institution&rsquo;s workstation, mobile devices, and application delivery in a Mac, and Windows environment. This is an entry level support position providing first level support to staff, faculty and students. Responsibilities may include answering the phone, creating work orders, and providing basic technical assistance to customers through diagnostic tests and remote access to their computers.

Critical to this position is a focus on customer service, professionalism and patience. The Jr Computer Technical Specialist will operate the University&rsquo;s support phone providing Level 1 support, triage incoming calls, and documenting tickets. The incumbent is expected to have an entry level technical support knowledge and will be supporting the level 2 and level 3 computer technicians as necessary.
<h4 class="jobSectionHeader">
Essential Duties and Responsibilities:</h4>
<ul><li>Responding to queries via chat, email, or phone</li>
<li>Triaging support calls to Level 2 &amp; 3 support as</li>
<li>Training other staff members on troubleshooting and diagnosing problems</li>
<li>Writing, editing, and revising training manuals for new and updated software and hardware</li>
<li>Providing technical assistance for questions and problems</li>
<li>Resolving problems with networks and other computer systems</li>
<li>Diagnosing system errors and other issues</li>
<li>Following up with customers to ensure full resolution of issues</li>
<li>Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods</li>
<li>Running reports to analyze common complaints and problems</li>
<li>Installing or changing software to fix issues</li>
<li>Remotely accessing hardware or software for clients to make changes and fix problems</li>
<li>Clerical work and basic office admin</li>
<li>Provide end user support during the hours of:
<ul><li>Saturday &amp; Sunday: 7:30 am &ndash; 4:30 pm</li>
<li>Tuesday through Thursday: 10:00am &ndash; 7:00pm</li>
<li>Friday: 9:30am &ndash; 6:30pm</li>
</ul></li><li>Shifts are subject to change based on the needs of the business.</li>
</ul> <h4 class="jobSectionHeader">Other Duties and Responsibilities:</h4>
<ul><li>Perform other duties as</li>
</ul>
Qualifications/Requirements:

 EDUCATION:
<ul>
<li>Regionally accredited two (2) year associate&rsquo;s degree in information technology or equivalent a</li>
</ul><h4 class="jobSectionHeader">EXPERIENCE:</h4>
<ul><li>2+ years of professional work experience</li>
</ul><h4 class="jobSectionHeader">LICENSES/CERTIFICATIONS:</h4>
<ul><li>A+ preferred but not required</li>
</ul><h4 class="jobSectionHeader">KNOWLEDGE/ABILITY/SKILLS:</h4>
<ul><li>Strong customer service and troubleshooting</li>
<li>Ability to communicate technical information, both verbal and written to a wide range of end-</li>
<li>Familiarity with both PC and Mac Hardware and</li>
<li>Familiarity with Network Repairs and</li>
</ul><h4 class="jobSectionHeader">COMPLEXITY:</h4>
<ul><li>The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.</li>
</ul><h4 class="jobSectionHeader">PHYSICAL DEMANDS:</h4>
<ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Occasional Frequent standing and lifting to 50 pounds. Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.</li>
</ul><h4 class="jobSectionHeader">WORK ENVIRONMENT:</h4>
<ul><li>The position is on site unless specific authorization from manager.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Occasionally required to work in confined spaces</li>
</ul><h4 class="jobSectionHeader">MENTAL DEMANDS:</h4>
<ul><li>The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Frequent variety of unrelated Constant calculating interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.</li>
</ul><h4 class="jobSectionHeader">SPECIAL REQUIREMENTS:</h4>
<ul><li>Ability to work effectively with a diverse</li>
<li>Ability to work nights and weekends</li>
</ul>
Excellent benefits: Medical, dental, vision, retirement plan, vacation accrues on first day of employment, wellness programs, 17 paid holidays per year, up to 16 hours of paid time off to participate in community service and much more.
Full Time

Hourly rate range: $23.89-$31.39/hour

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local &ldquo;Fair Chance&rdquo; laws.

As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, students, faculty, and staff must comply with the current CDU Covid-19 requirements as described on the CDU Covid-19 webpage. Please visit the CDU Return to Campus website https://www.cdrewu.edu/covid-policy/ or email the Campus Nursing Office at nurseofficer@cdrewu.edu.</div>

Junior Computer Technical Specialist

Mindful Health Solutions

<div>
 
 
 Patient Care Technician
 
 
 
 
 
 
 
 About the role:
 
 
 
 Working in a high-volume medical office, the Patient Care Technician provides friendly customer service while administering interventional mental health treatments that can include Transcranial Magnetic Stimulation (TMS), Esketamine and IV Ketamine therapies. In addition, Patient Care Technicians are responsible for contributing to all administrative aspects of the practice, including but not limited to scheduling, insurance verification, collections management and patient check in/check out.
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Company-paid training and certification in TMS and Esketamine administration (training and certification must be successfully completed within 3 months of hire date).
 </li>
 <li>
 No weekends
 </li>
 <li>
 7 paid holidays + 1 Float Holiday per year.
 </li>
 <li>
 Competitive Paid Time Off (PTO) accrual structure.
 </li>
 <li>
 Employee Benefits available to Full-Time team members.
 </li>
 <li>
 Hands-on patient care with no exposure to needles or blood.
 </li>
 </ul>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Ensure compliance with HIPAA and confidentiality regulations.
 </li>
 <li>
 Provide compassionate patient care, building trust and rapport, especially with patients facing mental health challenges like depression and anxiety.
 </li>
 <li>
 Perform TMS treatments following physician protocols; setup, monitor, and document sessions to optimize patient comfort and treatment efficacy.
 </li>
 <li>
 Address and resolve issues related to patient comfort, coil contact, and TMS system setup during treatments.
 </li>
 <li>
 Administer psychiatric rating scales and provide guidance to patients on completing them accurately.
 </li>
 <li>
 Maintain accurate schedules, patient demographics, and insurance information.
 </li>
 <li>
 Collect deductibles, co-insurance, and co-pays from patients.
 </li>
 <li>
 Manage multiple phone lines and respond to email inquiries from current and prospective patients promptly.
 </li>
 <li>
 Scan medical documents and ensure the integrity of records in Electronic Medical Records software.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Deliver exceptional customer service to prospective patients, ensuring a superior experience. Strong customer service acumen and a confident phone presence are essential.
 </li>
 <li>
 Excel in multitasking with meticulous attention to detail, consistently bringing tasks to successful completion.
 </li>
 <li>
 Proficiency in Microsoft Word and Excel, coupled with robust computer and data entry skills, is mandatory.
 </li>
 <li>
 Demonstrate outstanding written, verbal, and organizational abilities.
 </li>
 <li>
 Foster excellent communication and collaborate effectively within a team environment.
 </li>
 <li>
 Engage professionally with current and potential patients, clinic staff, physicians, and support departments.
 </li>
 <li>
 Uphold office standards for professional appearance and conduct, with a keen focus on patient confidentiality and sound judgment.
 </li>
 <li>
 Preferably hold an Associate&rsquo;s or Bachelor&rsquo;s degree; however, candidates with experience in patient care, medical offices, or customer service will receive strong consideration.
 </li>
 </ul>
 
 
 
 
 
 Pay range: $22.00 to $25.00 per hour.
 
 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.
 
 
 
 
 
 
 About the Company:
 
 Mindful Health Solutions is a leading outpatient psychiatry group practice dedicated to freeing patients from the burden of mental illness. We are transforming outpatient mental healthcare by providing the most advanced, evidence-based treatments available, including Transcranial Magnetic Stimulation (TMS) and Esketamine therapy. TMS is a highly effective, non-invasive, FDA-cleared therapy for drug resistant depression. Esketamine is an FDA-approved, prescription nasal spray for patients with treatment resistant depression. Led by nationally recognized clinical experts in psychiatry and entrepreneurial healthcare business leaders, we offer compassionate, comprehensive mental healthcare. Our team-based work culture of learning, growth and innovation supports our core values of Accountability, Credibility and Transparency. Our medical clinics are specifically designed to provide our patients, practitioners, and employees with a modern, relaxed, people-centered experience.
 
</div>

Patient Care Technician

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