assistant director for internal communications & staff engagement

board certified behavior analyst (bcba) relocation offered

certified nursing assistant (cna) – community outreach & telehealth support

communications & community engagement intern (ncs) - bcit

after school music production instructor (part-time, flexible)

assistant community manager - tax credit Jobs in Baltimore

assistant community manager - tax credit

assistant director for internal communications & staff engagement Jobs in Baltimore

board certified behavior analyst (bcba) relocation offered Jobs in Baltimore

certified nursing assistant (cna) – community outreach & telehealth support Jobs in Baltimore

communications & community engagement intern (ncs) - bcit Jobs in Baltimore

communications community engagement intern ncs bcit

City of Baltimore

<div>THIS IS A NON-CIVIL SERVICE POSITION
Hiring Salary:
$15.00 Hourly
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&amp;D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary
The Baltimore City Office of Information and Technology (BCIT) is seeking a Marketing and Communications Intern to support outreach, public engagement, and digital communications. This role offers hands-on experience contributing to citywide initiatives that help Baltimore residents access technology, city services, and digital resources.
The intern will support content creation, social media, events, and communications planning, with a focus on advancing the City&rsquo;s broadband and digital equity goals. This position is ideal for someone who is creative, organized, and interested in using communications to support public service and community impact.
Essential Functions<ul><li>
Draft and edit content for social media, website, email, and print materials.</li><li>
Support planning and promotion of events and community outreach efforts.</li><li>
Assist with developing marketing campaigns and communications plans.</li><li>
Help track and report on social media and digital engagement metrics.</li><li>
Conduct basic research on audience trends, best practices, and outreach strategies.</li><li>
Support internal communications and presentation development.</li><li>
Assist with updating and maintaining content across platforms.</li><li>
Perform other communications-related tasks as needed.</li></ul>
Minimum Qualifications:<ul><li>
Current high school junior or senior, or enrolled in an undergraduate or graduate program in marketing, communications, public relations, journalism, or a related field</li><li>
Basic experience with Microsoft Office (Word, PowerPoint, Excel)</li><li>
Familiarity with social media platforms and content creation</li><li>
Experience with tools like Adobe Creative Cloud, Canva or similar design platforms preferred</li><li>
Strong written and verbal communication skills</li></ul>
Eligibility Requirements:<ul><li>
Currently attend a Maryland high school as a junior/senior
</li><li>Currently attend a Maryland higher education institution
</li><li>Graduated from a Maryland high school, but currently attend a non-Maryland higher education institution
</li><li>Graduated from a Maryland high school, and is currently enrolled or graduated from a career technical training program</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Strong writing and editing skills with attention to detail</li><li>
Ability to communicate clearly with a general audience</li><li>
Creative thinking and willingness to try new ideas</li><li>
Basic understanding of social media platforms (Instagram, Facebook, LinkedIn, etc.)</li><li>
Strong organizational and time management skills</li><li>
Ability to work independently and as part of a team</li><li>
Interest in marketing, communications, public service, or civic engagement</li></ul>
Additional Information
Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
Probation
All persons, including current City employees, selected for this position must complete a mandatory six-month probation.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER</div>

Communications & Community Engagement Intern (NCS) - BCIT

University of Maryland Medical System

<div>Job Requirements
 
<h2 class="jobSectionHeader">Company Description</h2> 
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state&rsquo;s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System&rsquo;s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.<h2 class="jobSectionHeader"> 
Job Description</h2> 
Job Summary
The Pharmacy Technician I is responsible for providing pharmacy services, including, but not limited to, dispensing, preparing and delivering pharmaceuticals, performing inventory control, compliance audits, financial transactions, providing customer service, and/or maintaining pharmacy records; may assist in the onboarding and training of staff under the direction and guidance of Pharmacy Leadership; is designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy, Inpatient Pharmacy, Infusion Pharmacy, or Pharmaceutical Research Center.
Specific responsibilities of the Pharmacy Technician I will be documented and retained internally by the Department of Pharmacy.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.<ul><li>Selects, packages, and labels medication and supply orders for inspection and approval by a pharmacist. Processes medication orders following proper protocol including accurate data entry of patient information, insurance information (if applicable), and medication order details for verification. Selects correct drug product, fills, and matches labels for each medication order.</li><li>Maintains, tracks, and monitors inventory levels of medications and pharmaceutical supplies in accordance with established par levels and informs the appropriate individual of stock needs and shortages.</li><li>Uses general knowledge of medical informatics including order‐entry systems, automated dispensing devices, bar‐code technology systems, which may include packaging devices and/or bar‐code medication administration (BCMA) systems, clinical integrated systems and system/application maintenance in the performance of daily duties.</li></ul>
&bull; Delivery of medications, pharmacy products, and/or pharmacy services to patients, agents of the patient, or patient care areas in compliance with regulatory standards pertaining to medication handling, storage, and/or security &bull; Perform all other duties as assigned. 
Knowledge, Skills, &amp; Abilities<ul><li>Prioritizes work responsibilities and manages multiple demands.</li><li>Demonstrates an awareness of self-responsibility and accountability for own professional practice.</li><li>Adheres to all best practice standards and guidelines within scope of professional practice and follows all hospital policies, procedures, and guidelines.</li><li>Maintains competency in work- and pharmacy-related technology and applications and supports orientation and/or training of team members when appropriate.</li><li>Seeks validation of knowledge base, skill level, and decision making as necessary and assertively seeks guidance in areas of question.</li><li>Practices effective problem identification and resolution skills as a method of sound decision making. Accepts change as a part of the problem-solving process.</li><li>Demonstrates effective communication methods and skills, using lines of authority appropriately.</li><li>Enhances professional growth and development through participation in educational programs, current literature, workshops, in-service meetings, etc.</li><li>Identifies the extent of the health system&rsquo;s adherence to best practices and guidelines relevant to medication management.</li><li>Attends hospital and departmental meetings as required.</li><li>Utilizes appropriate customer relations skills when interacting with patients, their families, visitors, team members, and others, to ensure all customers are treated with respect and dignity.</li><li>Represents the department on hospital committees, professional associates, and community organizations where appropriate.</li><li>Participates in the development of policies, procedures, and guidelines pertaining to medication use and management.</li><li>Maintains knowledgeability of the daily operations of UMMS, including the Pharmacy Department, through active engagement and awareness of departmental communications via mailbox, bulletin boards, and/or email.</li><li>Maintains knowledgeability of the mission, vision, and values of UMMS.</li></ul> 
Work Experience
 
<h2 class="jobSectionHeader">Qualifications</h2> 
Education &amp; Experience - Required<ul><li>High School Graduate or equivalent</li><li>Maryland Technician Registration or Maryland Pharmacy Intern Certificate or Pharmacy Student Technician Exemption Certificate is acceptable for students enrolled and in good standing at an accredited School of Pharmacy</li></ul>
Education &amp; Experience - Preferred<ul><li>National Certification (CPhT)</li></ul></div>

Outpatient Retail Pharmacy Technician, Rotating

Johns Hopkins University

<div>The Assistant Director for Internal Communications and Staff Engagement is responsible for the development and implementation of a comprehensive tactical communications plan for a designated area of responsibility. Provides consultation and recommendations related to the development of communication media for major publications and/or significant initiatives and programs. Responsible for the writing and production of a wide variety of communication vehicles, including marketing and promotional materials and publications. 
Development and Alumni Relations (DAR) supports Johns Hopkins&rsquo; focus on research, teaching, and patient care and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University &amp; Medicine&mdash;strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients. 
 
The Assistant Director for Internal Communications and Staff Engagement is a critical partner and project manager within DAR. Jointly reporting to Development Communications and Talent Management, the Communications Associate will support a program designed to engage and inform the DAR workforce, strengthen divisional culture, and amplify leadership messaging across the organization. 
 
Specific Duties &amp; Responsibilities:<ul><li>
Generate and recommend original and creative approaches to communicate, market, and/or promote specific subject matter.
</li><li>Serve as a subject matter expert for multiple communications vehicles.</li><li>
Write and edit multiple and varied publications, reports, web pages, grants, executive remarks, and news releases.
</li><li>Conduct interviews, research, and information gathering.</li><li>
Manage production of materials, including selection and layout of artwork, graphics, pictures, and illustrations.
</li><li>May coordinate, direct, and review the work of communications staff, e.g., freelance writers, photographers, and production staff.
</li><li>May negotiate with vendors.</li><li>
Provide editorial oversight and review of communications vehicles for the designated area.</li><li>
Lead the day-to-day creation and management of marketing plans, media, web, and public relations strategies by working with the broader Marketing &amp; Communications department.</li><li>
Serve as the primary contact with vendor agencies.</li><li>
Lead the development and execution of marketing strategies and plans including external media planning and buying efforts across digital and traditional media, marketing events, and partnership marketing opportunities.</li><li>
Lead engagement and relationship management strategies by leveraging direct marketing tools to drive results, e.g., email/Salesforce, and other CRM tools.</li><li>
In partnership with stakeholders utilize and optimize SEO/SEM, email campaigns, user experience, digital advertising, promotions, and social media, etc. to build brand/program awareness, generate leads, and maximize engagement with participants
</li><li>Measure and analyze campaigns and/or project data and make adjustments to maximize ROI.</li><li>
Develop creative briefs to ensure marketing materials and program messaging are accurate and created in a timely manner.</li><li>
Drive implementation of best practices through all paid and unpaid channels.
</li><li>Organize marketing promotional events and ensure prompt delivery of materials and merchandise.</li><li>
Ensure brand consistency across all channels, e.g. websites, email, social media, events, flyers, etc.</li><li>
Lead website strategy and related needs including management of associated vendor(s) as applicable.</li><li>
Apply an understanding of relevant landscapes to monitor, report, and provide insights and recommendations.
</li><li>Analyze plans and performance using KPIs and ROI analysis and apply learning for next steps.</li><li>
Manage and monitor area budgeting and forecasting.
</li><li>Collaborate with peers to share learnings and help cross-promote programs as applicable.</li><li>
May oversee the work of support staff in the unit or others with related responsibilities.</li><li>
Other duties as assigned.</li></ul> 
In addition to the duties described above, the Assistant Director will:<ul><li>
Be tasked with project management, communications planning and measurement, and creative and technical support of internal staff and leadership events, including annual all-staff gatherings, semi-annual manager retreats, quarterly all-staff webinars, and other events as directed by leadership.</li><li>
Draft leadership message guidance, internal emails, and other communications, adapting to personal tone and style. Build multi-step internal communications plans for different audiences within and beyond DAR.</li><li>
Oversee and manage internal communications tools and platforms supporting DAR staff, including but not limited to Teams channels and DARConnect (intranet hub). Oversee information reviews and evaluate the success and utilization of platforms across DAR audiences. Build workflows that keep information up to date and engaging.</li><li>
Oversee annual calendar of staff-focused communications, including annual reminders, save-the-dates, and employee recognition.</li></ul> 
 
 
Minimum Qualifications 
<ul><li>
Bachelor's degree in a related field.</li><li>
Four years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
This position will work closely with sensitive and confidential information and requires integrity, discretion, strong interpersonal skills, the ability to navigate complex situations, excellent attention to detail, and exceptional written and verbal communication skills</li><li>
Experience building communications plans in a complex environment</li><li>
Experience managing intranet and/or SharePoint pages</li></ul> 
Classified Title: Communications Associate 
Job Posting Title (Working Title): Assistant Director for Internal Communications &amp; Staff Engagement
 
Role/Level/Range: ATP/04/PD
 
Starting Salary Range: Minimum: $62,899 - Maximum: $110,100 (targeted salary: $87,700; commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
FLSA Status: Exempt 
Location: Mount Washington Campus 
Department name: 10001647-Development Communications 
Personnel area: University Administration
#LI-Hybrid</div>

Assistant Director for Internal Communications & Staff Engagement

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
650879</div>
<div>Location:</div><div>
Johns Hopkins Bayview Medical Center, Baltimore, MD 21224
</div><div>Category:</div><div>
Nursing Support/Patient Care</div>
<div>Schedule:</div><div>
Rotating Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<div><div><div><div>Shift-Night
The Patient Care Technician is responsible for: 
Under the supervision of a nurse, and taking into consideration the developmental needs of the patient, performs routine patient activities and delegated patient care procedures of a specialized and technical nature as competency documentation designates.
<ul><li>Assist the patient with changing/dressing</li></ul>
<ul><li>Transports the patient by stretcher, bed, or wheelchair (this is a large part of the job)</li><li>Identifies abnormal findings that could adversely affect surgical and patient outcomes, including abnormal vital signs, Accucheck results, lab, EKG, and CXR results</li><li>Report all abnormal findings to the appropriate nursing staff</li><li>Escorts patients to holding rooms</li><li>Assists with patient changing, and removal of belongings such as jewelry, dentures, contact lenses, etc.</li><li>Verifies patient information</li><li>Orients patients and families to the environment</li><li>Obtains vital signs</li></ul>
Knowledge, Skills, and Abilities: 
Provides basic clinical skills required to safely perform routine delegated patient care activities, record and report pertinent clinical data, knowledge and use of specialized patient care equipment
Required Licensure, Certification, On-going Training: 
1. Certified Nursing Assistant (CNA) certification

2. BLS certification provided by AHA, American Red Cross, or Military Training Network
Work Experience: 
One year of clinical experience is required or successful completion of the intern program
Benefits:
<ul><li>Life and Disability Insurance</li></ul>
<ul><li>Comprehensive medical, dental, and vision insurance
</li><li>Employee tuition reimbursement</li><li>Dependent tuition reimbursement</li></ul>
<ul><li>Daycare</li><li>On-campus gym</li></ul>
</div>
</div>Salary Range: Minimum 18.41/hour - Maximum 27.70/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.
</div>
</div>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</div><div></div>

Patient Care Technician - Medical Oncology - Night Shift-

<div></div><div><div><div>Requisition #:</div><div>
665494</div>
<div>Location:</div><div>
Johns Hopkins Health System, Baltimore, MD 21201
</div><div>Category:</div><div>
Non-Clinical Professional</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<div><div>YOU BELONG HERE

What Awaits You?
<ul>
<li>Career growth and development</li>
<li>Employee and Dependent Tuition Assistance
</li><li>Diverse and collaborative working environment</li>
<li>Affordable and comprehensive benefits package</li>
</ul>
Our competitive Benefit Package is designed to support the well-being and financial security of our employees.

You can explore the details of our benefits offering by visiting the following link Johns Hopkins Hospital | Your benefits virtually

Position Summary

The Communications Manager for Johns Hopkins Medicine drives the development and execution of strategic public relations and media-focused communications programs that advance institutional and external objectives. In this role, you will design, implement, and monitor media strategies and PR initiatives that raise the profile of Johns Hopkins Medicine, inform and engage employees and faculty, and support key institutional goals. You will identify and pilot innovative media approaches, including earned, owned, and social channels, and develop systems and process improvements to increase reach, message clarity, media readiness, and crisis preparedness across JHM.

Serving as a liaison and consultant to business units and leaders, you will ensure media and PR objectives align with institutional priorities, cultivate relationships with journalists and media outlets, and support the Director in creating and operationalizing communications guidelines, media policies, and response procedures across the enterprise. This position will also be responsible for supervising and guiding communications staff, including assigning work, providing direction, and supporting professional development to ensure team effectiveness and alignment with departmental goals.

Additional Requirement: 
Participation in an on-call rotation to support emergent institutional messaging needs.

Minimum Qualifications:

Education:

Bachelor&rsquo;s degree in communications, journalism, writing or related field required. Masters preferred.

Work Experience: A minimum of 7 years of experience in journalism, media/public relations, or communications; print and web writing and editing and project management. Demonstrated experience in supervising and implementing effective communications plans and strategies, and in editing/writing high-quality communications pieces for external variety of audiences.

Salary Range: Minimum 38.44/hour - Maximum 67.77/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.
</div>
</div>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</div><div></div>

Communications Manager- Public Relations/News Media

MTCI Healthcare Services

Certified Nursing Assistant (CNA) &ndash; Community Outreach &amp; Telehealth SupportMTCI Healthcare Services (Supporting Soteria 360 Senior Thrive Program) Baltimore, MD (Field-Based)Job Type<ul><li>Part-Time (Training Phase) &rarr; Full-Time Opportunity</li><li>Contract / Program-Based Role</li></ul>Pay$22.00 &ndash; $24.00 per hourSchedule<ul><li>Training: 3 days/week, 8-hour shifts</li><li>Full Program: 5 days/week, 8-hour shifts</li><li>Day shifts; flexible scheduling based on community needs</li></ul>Job DescriptionMTCI Healthcare Services is hiring a Certified Nursing Assistant (CNA) to support the Soteria 360 Senior Thrive Program, a community-based initiative delivering preventive and telehealth services to seniors across Baltimore City.This is a mobile, field-based role where you will work directly with residents in their homes and community settings. You will play a key role in helping seniors enroll in the program, access care, and use remote monitoring technology.If you enjoy working in the community and want to make a real impact, this role is for you.Key ResponsibilitiesCommunity Outreach &amp; Enrollment<ul><li>Assist residents with program eligibility screening</li><li>Support enrollment and onboarding</li><li>Educate participants about program benefits and services</li><li>Engage with seniors in a respectful, patient-centered manner</li></ul>Remote Monitoring Support<ul><li>Assist with setup and installation of devices (blood pressure cuffs, tablets, etc.)</li><li>Teach participants how to use equipment</li><li>Troubleshoot basic issues and report concerns</li></ul>Participant Support<ul><li>Provide ongoing support and follow-up</li><li>Help coordinate appointments and communication with care teams</li><li>Identify barriers to care and report to program staff</li></ul>Field Work<ul><li>Travel to multiple locations across Baltimore City</li><li>Work in homes, community centers, and partner sites</li><li>Represent the program professionally in the community</li></ul>Requirements<ul><li>Active Maryland CNA license</li><li>Must pass CJIS background check</li><li>Strong communication and interpersonal skills</li><li>Comfortable working in community/home environments</li><li>Ability to use basic technology (smartphones, tablets, apps)</li></ul>Preferred Qualifications<ul><li>Experience with seniors or community health programs</li><li>Background in outreach or patient engagement</li><li>Bilingual candidates encouraged to apply</li></ul>TransportationReliable transportation strongly recommended (This role requires travel between multiple sites in Baltimore City)Why Join Us<ul><li>Make a direct impact in your community</li><li>Work with a mission-driven healthcare program</li><li>Gain experience in telehealth and remote patient monitoring</li><li>Opportunity to grow with an expanding program</li></ul>Apply TodayJoin MTCI Healthcare Services and help improve access to care for Baltimore seniors through the Soteria 360 Senior Thrive Program.Pay: $22.00 - $25.00 per hourWork Location: In person

Certified Nursing Assistant (CNA) – Community Outreach & Telehealth Support

Living Classrooms Foundation

<div><h6 class="jobSectionHeader">Outreach Resource Navigator</h6>
Outreach Resource Navigator will work individually and as a team to provide resource links to community residents who have been directly impacted by violence. The Outreach Resource Navigator&rsquo;s mission will be to encourage communication, understanding and help foster a stronger healthier neighborhood. The Outreach Resource Navigator reports to the Outreach Resource Navigator Supervisor.<h6 class="jobSectionHeader">
Essential Functions: 
Primary Responsibilities
</h6><ul><li>Identifies individuals in program area who have been impacted by violence or are at the highest risk for involvement in violence, from spending time in the community.</li><li>Establishes contact with vulnerable individuals and developing relationships, imparting messages rejecting unhealthy behavior, and working to change behaviors by recruiting,</li></ul>
selecting, training, and supporting.
<ul><li>Establishes a caseload of participants who agree to be part of the program (typically 5 to 7) within the first 6 months of work.</li><li>For each participant, conduct an assessment and work with case management team in developing a strategic life plan for reducing the participant&rsquo;s risk and shifting their behavior.</li><li>Meets with participants several times a week, including at critical times of need, developing a relationship, and working to change behaviors through specific messaging designed to address issues faced by the participant.</li><li>Assists participants with barrier removal &ndash; such as education, employment, criminal justice, mental health, substance use, trauma, reentry, and related life skills &ndash; through the utilization of existing internal and external partnerships.</li><li>Formulates and regularly updates (daily, weekly, and quarterly) a plan of action that identifies a strategy for gathering information and assessing its accuracy and use.</li><li>Attends weekly staff meetings and regular supervisor reviews.
</li><li>Ensures continuous monitoring and improvement of the quality of community outreach, engagement, and interventions.</li><li>Participates in meetings and other internal processes.
</li><li>Reports to Program Director on the performance outcomes.
</li><li>Ensures consistent quality, customer service and professionalism.
</li><li>Commitment to continuous learning, and willing to share and cascade this learning to the team.
</li><li>Maintains credibility and access to the highest risk without undue confusion as to job role.</li></ul>
Data Entry<ul><li>Maintains appropriate and specific program data records to document services provided to program participants in the Birdseye Case Management System.</li><li>Update and manage program data in the Birdseye Case Management System.
</li><li>Track all program participants for one year, including individual case notes, employment retention and other data as deemed required by program administrators.</li></ul>
Administrative<ul><li>Perform basic keyboarding functions.
</li><li>Facilitates intake of new program participants with the programs case management and social worker team</li><li>Works in a professional manner under sometimes extremely stressful situations
</li><li>Pay close attention to detail and recordkeeping to maintain accurate records.
</li><li>Commitment to following approved standards, guidelines, policies, and procedures.
</li><li>Interacts in a professional manner with many personalities and attitudes and with people from many diverse backgrounds.</li><li>Respects and protects rights and confidentiality without regard to personal beliefs and judgments.</li><li>Accurately utilize all resource material available to remain current in the profession, including attending departmental in-service training</li></ul>
 &bull; The Outreach Navigator must be willing to work as a team to meet LCF's Workforce Development mission, objectives, and yearly goals.<ul><li>A commitment to honesty and integrity in performing all duties is required.
</li><li>Proactive approach to all aspects of the job, taking responsibility for the continuous improvement and development of a first-class community centered service.</li><li>Empathizes with clients, staff, volunteers, colleagues, and partner agencies, and a commitment to put clients first when making decisions.</li><li>Ability to work effectively with people of diverse educational and cultural backgrounds, from justice-involved individuals to the general public.</li><li>Attends community meetings or community events to understand community issues and build relationships with community members.</li><li>Distributes flyers, brochures or other informational or educational documents to inform members of a specific community.</li><li>Works calmly and efficiently in a fast-paced, stressful environment.
</li><li>Maintains calm during emergency situations.
</li><li>Accepts feedback from others</li></ul></div>

Outreach Resource Navigator

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